PATRICKS H/A always has prompt and courteous repair and office staff. KURT arrived as scheduled and preformed the fall maintainence of hvacsystemI am impressed by KURTs knowledge and speed of repair. He helped me get the right sized filter and wasp.p very helpful. All checked out ok. I am a happy customer of Patricks HVAC service.I want to express thanks to MEGAN who always is there to set up appointments, gives you any help you need, and does it in a professional, cheerful way that makes your day better. I always can count on her for help. Thanks
Chad was great! He showed up on time and performed a tankless water heater maintenance. He was friendly and knew his stuff. I will definitely call Patricks again for any other plumbing needs.
If you are in need of a professional group of plumbers, I highly recommend Patricks Heating & Air Conditioning. I knew I was in good hands as soon as Chad and JR arrived to replace our water heater. They were highly skilled, intelligent, and very polite young professionals. I was very impressed with the both of them. I would definitely call Patricks Heating & Air Conditioning again if we are ever faced with any plumbing needs.
For 3 weeks Ive had problems with my drain when I would take a shower flush a toilet it would back up into the shower I had another plumbing company come out and they freed the drain but it only lasted a week and then it came back the problem when I called you RJ came and he had her exceptionally large snake which was able to go down the toilet and clear the problem and Im very happy about this RJ did a very professional job he was very good and very careful with everything and hopefully in the future that if I ever need any plumbing or AC issues I will call RJ from Patricks heating and AC service sincerely Michael Chapman.PS EVEN MY CAT LIKES HIM
We had an after hours breakdown of our AC. Kurt called us back promptly and arrived within 10 minutes of calling. He assured us when he arrived that he has years of experience with our Rheem system. He quickly diagnosed the issue and explained the whole process as he went. He then informed us about a maintenance plan that we could sign up for but there was no pressure to sign up. We will definitely call Patrick’s again if we need service, and will also likely sign up for the maintenance plan.
Chad did a great job. Explaining everything about how to maintain the water heater
I like everything that Chad from Patrick heating and air conditioning he is a great worker and very professional and cute .
Joel came yesterday to replace our thermostat. He was friendly, courteous, professional, and efficient. Will not call anyone else for our HVAC or plumbing needs.
I was very IMPRESSED with Shayne and John. They were very nice listened to my concerns and questions. They took pictures and explained everything they saw and did. I could not be happier with my choice of this company. The work was well done and the options to me were well explained. I already have them scheduled to come back and do some more work for me.
Chad and JR inspected our water heater. The issue was not repairable, and they gave us details about ordering a new water heater. We placed the order with these two gentlemen and made an appt for 8-11-21 for the new one to be installed. Easy, great service!!!! First thing on 8-12-21, Justin and Jarvis were here with the new hot water heater and smiles on their faces. They removed the old and installed the new in a flash. Now we have Hot Water again! Clean, polite young men!! Will call Patricks again if we need repairs.
Had JR fix our sink. He was super nice and professional. Came in told me all the choices and how much they would be. Did his work in a timely manner and put with our noisy dog. Would go back to them for further plumbing needs.
We got service by Plumber Chad. He was professional and Quick. He did not leave the house until he made sure the commode was working fine . We would recommend this service and will call back for sure, when we need them again.
Very prompt response time. We met with the salesman on Monday and Justin & Jarvis showed up the next morning and removed the old system, installed a bread new Lennox A/C unit inside and out. They had us up and running by 1:30pm, were cleaned up and gone before 2. Great job!
Patricks Heating and Air was absolutely amazing. I was able to get an appt the very next business day. They arrived on time and were very thorough on the maintenance. Our tech was Junior, who was very helpful and informative, answering any questions we had. We will definitely be using them from here on out.
This company was awesome, I just purchased an ac unit at a very affordable price. The sales person John was attentive to my needs and worked with me and gave me fair pricing. I spoke with the company on Tuesday, by Thursday my new ac was installed and now Im enjoying the cool ac and ready for summer. The installation took only about 3 hours, they were fast and efficient. I would recommend this company to anyone who needs good quality work at a fair price. Thank you
Got a note in the mail for a$29 a/c check up. Called the office and scheduled appointment. Office staff explained the work that the technician would do. She was very nice.A/C tech came out and completed the job. My a/c is in good shape and all levels check out normal. All for $29! I still can’t believe it. Will use Patrick’s again next year.
Kurt did a great job replacing my thermostat. Spent the time to explain how to best use it and make sure everything was working properly!!
John and Shayne did an amazing job with installing our new air unit. They worked all day to make it right!!! They were thorough and very polite. Jay and Chris were also helpful and friendly. I highly recommend this business!!!
Chad and JR did an amazing job!! And Chad was the most handsome plumber I’ve ever seen :) really appreciate their services.
Chad and J R came to fix my water heater. It needed replacing. They gave me a lot of information and helped me apply for a program with my gas company to replace the water heater. They were very friendly and helpful. I would definitely recommend them.
My technician, Kurt, and the two duct installation guys were excellent, professional, hard working, knowledgeable, and great communicators. Taylor and Megan, the receptionists are excellent and helpful too! Mel Parker
The Team was Great from scheduling through the repair. Everyone was very professional and knowledgeable. I already scheduled a Plumbing repair with them.
Chad was prompt and efficient, knowledge of the job. Repairing toilet leak and wax ring replacement. Oh and maintained cleanliness. Highly recommended
Our tech Junior was there for us within an hour of our call. He could not fix our 17 year old unit, but stayed until the sales person could get there and stayed to answer any questions. John and Shayne replaced our unit the next day. Efficient, professional, kind. It was an expensive unit, but top of the line heat pump and 5 ton to accommodate our home. Priceless to have it replaced in 24 hours from outage.
Shane and John were awesome! Answered all my questions. Very professional and respectful. I will definitely recommend them. As a Realtor is nice to be able to recommend a company that you know will do a great job!
Justin and Jarvis were top notch! Definitely recommend!!! They came out quickly and install was clean and fast!!
I had a new tankless water system installed today! Thank you, JUSTINE and JARVIS for your professionalism, courtesy and patience in explaining everything to me.In addition, gas line work by CHAD and J. R. andHVAC system installation by JOHN and SHAYNE were done efficiently and courteously. Everything was explained and reviewed with me.Sylvia Springer
Chris from Patricks came over my house on a Sunday, looked at what I needed, gave me a price with excellent financing and 2 guys came over the next day and installed the AC unit, it was so easy
Dealt with Jay D, Great service for water heater install. Friendly service. Excellent price.
Very polite and professional. Terry and Carmine went out of their way to make sure we were their priority. Shane and John made us feel at ease throughout the whole process during installation.
Patricks did a great job installing our new water heater. We were given a good price with fast and efficient service.John and Shayne did excellent work, were more than courteous, and very helpful with any questions asked. I would recommend them and Patricks for your needs.
I called Patrick’s to look at my air conditioner as it seemed to be running too much and was making a hissing noise. Kurt, the technician was here on time and was very professional. He conducted service for my air conditioner and explained everything so I understood what he was talking about. He talk to me about a maintenance agreement plan but he was not pressuring me to buy it. He gets an A+ rating from me as does the company
When requesting prices on the phone I got a song and dance about the technicians not being available for that. I was told I would receive a call back which I did not. That is fairly unimportant. I would not bother to mention it. The problem is this company reels you in with a $49 diagnostic appointment which is actually very cheap but then their prices are over the top ridiculously high for actual work!! ! I had to pay for the diagnostics did not use them for the job. Technician also did not want to take the time to find the outlet pipe in the yard which I feel he should have.
They charged way too much, stated they are experienced and everything, charged us for new thermostat for $259 while you get on amazon as low as $60, only to find out ours is not really broken. and also capacitor for $259 but online you can get it for $16!!! Extremely not happy for their service, it’s like a daylight robber. We want our money back!
Great service the gentlemen that did my work John and Shayne were professional, clean after they finish Answered all my questions and made sure I was satisfied with their explaination. Two outstanding employees. Thank you guys
Shayne and John are awesome, very professional and on time. They also explained and gave tips on how to operate the systems. I will recommend this company to my family and friends.
CALLED THEM EARLY IN THE AM ON JUNE 18TH, NEEDED GAS LINE FIXED. AT ALMOST 3 THEY SEND SOMEONE OUT THAT HAS NO IDEA ABOUT GAS. I SPECIFICALLY ASKED THEM IF THEY DO GAS AND THEY SAID YES. I CALLED TO COMPLAIN AND THEY SAID A SUPERVISOR WOULD CALL ME BACK, BUT NEVER DID. THEY DO NOT CARE ABOUT CUSTOMERS OR THEIR REPUTATION. THIS WHOLE RESPONSE IS SLANDER AND LIES. I ASKED THE TECH IS HE WAS GOING TO PRESSURE TEST THE LINES TO FIND THE LEAK. HE TOLD ME HE DID NOT HAVE THE TOOLS TO DO THE JOB. I ASKED HIM WHIY DID I WAIT ALL DAY TO NOT HAVE THE TOOLS? I NEVER DEMANDED HE LEAVE AND YES I CUSSED WHEN I CALLED IN BECAUSE I HAD TO GO WITHOUT GAS. THEY ALSO NEVER TOLD ME YOU NEED A PERMIT TO DO GAS LIN ES. SO WHY SET UP A REPAIR YOU CANNOT LEGALLY DO. WHY NOT TELL ME THIS IN THE MORNING SO I CAN GO TO WORK AND NOT LOSE MONEY AND AS FOR REFUSING TO PAY, THAT IS A STONE COLD LIE. NO ONE ASKED ME TO PAY A DIME. WHAT WOULD I PAY FOR? YOU WASTING MY TIME? I CALLED AN ASKED TO SPEAK TO A SUPERVISOR AND ONE NEVER CALLED BACK BECAUSE YOU DID NOT CARE UNTIL I BLASTED YOU ON GOOGLE. YOU HAVE SLANDERED THE RIGHT PERSON THIS TIME.
Great service, reasonable price and showed up on time. Doesnt get better than that!
The technician, Kurt, was very friendly and professional. He saved us with an after hours call on a Friday night. I now have an a/c company I can highly recommend.
Chad was great! Polite, efficient and personable.I recommend him and Patrick’s 100%.
We had a new Lennox AC system and tankless hot water heater installed. Carmine, Tito, Tyler, Gardo, Chad and Kurt were amazing! Tyler even went the extra mile and came to our home on his day off to finish our install. We couldn’t be happier! Patrick’s has earned lifetime customers out of us!
Justin and Jarvis did a great job. They installed a whole new Ac Unit, and removed the old one. Would definitely recommend Patricks Heating and Air Conditioning. Thanks again guys!! 👍
April 9, 2021 UPDATE: Family deaths didnt stop half-truths from salesman, when he called.Incomplete, still... No itemized bill / list, incomplete plumbing & ductwork, still.February 11, 2021 UPDATE / Answer for Carmines / Patricks Team Answer: Lets see, Mr. Carmine;1) I should contact you? I am of old school (a good owner or contractor, like Mike of the flooring company does, follows up closely with his customers) and we have had to chase after your staff, a few times, already.2) Per a GOOGLE / Wikipedia definition of lanai: A lanai or lānai is a type of roofed, open-sided veranda, patio, or porch originating in Hawaii. One can easily see or Airborne Tree Service can verify, from a posted photo, that the ducted Family Room is NOT a lanai, but a fully enclosed room, which as per the same photo, has never the back lanai had a tree fall on it, whereas, the main home did, at the end of 2017s Hurricane Irma, which another posted picture shows. Of further note, we had duct airflow, prior to fall, verifiable by others not of this home, including the contractor that restored the hurricane damaged areas, per our insurance company.3) You stated, We have upgraded your thermostat to a wi-fi enabled thermostat, a value of over $200., supposedly due to the delays and overestimates from your old plumber. To that I answer, The very delayed Honeywell Model th5320r1002 is not even programmable, then I must ask, Whose value? --- Found less expensive listings; Had you asked, I would have provided a seven day programmable wi-fi enabled WalMart-purchasable Honeywell RTH6580WF, valued at $79.00 (Come to think of it, you can have your $200 unit (no charge), when your people return, Ill order my better unit.)We have spent an early estimated $15, 000 (adjusted to $13,000 Plus, non-itemized ), on our 1962 1622 Sq Ft (including the mother-in-laws detached efficiency) concrete block homes A/C and plumbing problems, because we understood there would be difficulties and shared them with your staff, as we knew them to be. Had I gotten timely services (now closing in on three months of ...(even those that were not our fault) excuses, I preferred to rate your business better, while singing higher praises.February 7, 2021: This Disabled Veteran is still awaiting them to finish promised repairs (Ductwork into Family Room & Outside Front Faucet) or offer a viable timetable.January 30, 2021 Original Review: Id love to sing praises for this company; When they do good work, It seems quite well done. HOWEVER, as of this date, they have made me wish I had gotten some legal person to draw up a contract, much like developers might, because we started our projects with them around Nov 19, 2020; after hitting numerous glitches, we still have no ductwork operational in the Family Room nor do we have our front outside (yard) faucet working.We explained how we had to wait for another set of contractors to make their repairs, after Hurricane Irma (about a year to completion) and how we had been adaptive to appease them and their schedule(s). So, now, I wonder if someone seized the idea that repetition was ok.The parts of the Project(s), which they helped set financing up and amended through Service Finance Company, LLC, of Boca Raton, Florida, that they finished by January 22, 2021, appear to have been done fairly well to at least minimum industry standards (seems other pros have raised question(s) as to some of those style of repairs.I was called, while awaiting answers concerning the contract from Service Finance Company, LLC, by John (their Sales man) and urged to get the contract signed, and promised the Pre-New Years gaffs would be addressed...Oddly enough, I had wanted to go ductless zoned heat exchanging systems and got talked out of it.I do, guardedly, recommend their services, above a number of their competitors, still yet. (Youll notice the three Star-Rating, Jesus has the only perfect Human business, and Three Stars, to me, is Business, as usual.)
Superior service. Professional technician. Very efficient. Load off my mind that he was here to maintain everything. Thanks again will use you in the future. Recommend you to everyone.
Kurt L. Arrived on time and quickly found the problem with the power box. He repaired the shorted box and completed a service call, including vacuuming the line. Kurt was very professional and explained work that was needed. Very happy customer who has refered my neighbor to Patricks AC repair and Kurt L.
Technician was knowledgeable and friendly. He quickly and accurately diagnosed the failure and made repair in a timely manner. As service goes I would highly recommend this company.
Justin and Jarvis did a great job installing our new tankless hot water system. Friendly and professional.
Chad was the technician to fix my kitchen sink drain. He was pleasant and courteous. He explained everything thing he did in detail.
George arrived to our home to get my air working again. It was a 94 degree day and our system stopped cooling at 4:30pm. He came around 7:30pm and found the problem and luckily had the part on his van and fixed it. George was very polite and knowledgeable. I cant thank him enough for fixing my air conditioning.
Toilet repair by Chad was very professional and fast. Chad was friendly and very knowledgeable. All my future plumbing needs will be referred to Chad. I recommend him to all requiring any plumbing repairs.
I Called and Patrick’s sent Kurt over the same day to diagnose the problem with my unit. Kurt was very nice prompt and got to the root of the problem and presented solutions. Definitely will use this company again
Great company, great service. Weve used them for years, and had our HVAC system replaced by them. Seasonal tune-up by Kurt today; new guy, very pleasant and professional. Nice job!
John and Shane were very friendly during the whole installation process. Very professional. Big thanks to Terry and carmine for making sure we were happy about the deal as well.
Very professional. Jorge dedicated doing his job. Will use Patrick for my A/C repairs and will refer to all my friends.
Excellent air conditioning company. The employees are very helpful, honest, friendly. Highly recommend.
The two men were very knowledgeable of what they were doing, very polite and cleaned up. I would recommend them 100% for air conditioning installation
What an amazing company!! Our HVAC system was 17 years old. We needed to have it replaced so we called Patricks. They came out and Jay gave us several pricing options. The very next day Justin and Garda showed up to do the installation. They were prompt, professional, efficient and curtious. The entire new system (inside and out) was working and they were gone by 11:30AM. I highly recommend Patricks for all your AC and plumbing needs. GREAT WORK!
Bill can out after hours to handle our emergency. The part that was needed to fix the issue was not available. Bill called first thing the next day which was his day off to let us know he had the part and schedule the repair.Thank you Bill for going the extra mile on your day off to make sure we were taken care of!
I had my hot water heater replaced. My dad and I were planning to do it ourselves but our piping was outdated and I have a well. Chris came and completed the free estimate and had me scheduled first thing on Friday. Chad ending up being the repairman and the whole experience was educational and entirely enjoyable. If I have any other work, Im calling them first.
They were very quick and replaced our water heater. Chad was very professional and answered all our questions. Very polite young man. Would definitely use them again.
Excellent customer service called the same day luckily they had an opening and put me right in. Technician are super knowledgeable and answered all my question true honest company...
Your prices are very much too high for the 15 minute repair. Also your service person is not vaccinated and did not have a mask. I will not recommend your company. $239 for a 15minute job was way out of line.
My service tech was Tito. He was very knowledgeable in all areas. He did a completely thorough job servicing my unit inside and out. He was very personable. For my future services I will be requesting him. Patrick’s air is A+.
Chad and Jr came out for pricing on new shower pans in our house. Both were polite, nice and very informative!!!!!
They tried to charge 1008...told us we needed 2lbs of freon and a thermostat...said freon was 279 a lb...and the thermostat was 479....well I called another very reputable hvac company....they said the r22 freon that we supposedly needed was only 110....and the thermostat was 211....for a grand total of 431...thats a huge difference....so we went with them...turns out we didnt even need the freon that they claimed we desperately needed....or the thermostat. All we needed was to have the thermostat we already had calibrated...so their diagnosis was way wrong and if they had been right..it was triple what other companies charge
Chad was the tech who serviced our tankless water heater. He was competent, polite, and informative. Will ask for him again
Patrick’s heating And air-conditioning help me out in an after hours emergency and showed up On time and fix the problem with these. I had a very positive experience working with them and highly recommend them.
Chad did a fine job installing my tankless water heater. He did what he promised.
***** CALL SOMEONE ELSE *****4.5 months to replace a water heater! they do not call to keep you updated. they do not honor their 100% guarantee!My review is too long to post here...going to file a complaint at the Better Business Bureau.***** STAY AWAY FROM THESE PEOPLE *****
Just had some plumbing work done, Chad did A great job he was very professional and knowledgeable and did fast excellent work. I would recommend Chad for any of your plumbing needs.
Justin and Jarvis were both incredibly polite and professional. Would recommend
Char was fantastic! Her was professional, courteous and timely. A job well done - thank you so much!
They were fast and efficient and at a reasonable cost. I use them every year to clean my tankless hot water system.
Chad was very personable and replaced my sink disposal unit after assessing the problem and discussing my options with me. I would recommend him and the service he provides.
Patrick Heating was great, especially the tech that came and service my AC system. I would recommend Patrick Heating & Air Conditioning. I just wish the tech wore a mask before coming in the house
Very friendly right on time, did the work for a great price. My new AC guys
My garbage disposal was leaking due to an unclog drain resulting from a loosening of the top of the disposal system that needed tightened and the area around the mouth of the disposal needing to be cleared and cleaned of debris.
They performed annual maintenance on our Tankless water heater.The technician was knowledgeable and friendly
Justin &Jarvis were very helpful and answered all my questions.
Very kind and courteous. Very knowledgeable about products and service. Any and all question I had were answered professional and accurately. Would recommend them to anybody.
Excellent work, very professional. Techs Tyler and Gordon were very good and worked hard.
Technician arrived after dark. At first, said I needed a new relay. That didn’t work. Then said I needed a new blower motor or a whole new unit. Charged me $190 and fixed nothing. Within 15 minutes of him leaving, a salesperson called and told me a new blower motor would cost $1200 or I might be better off with a whole new unit for $5600! My unit is 6 years old. I told him I was going to get a second opinion. I did. Turned out it was the blower module. $300 NOT $1200!! Within a half hour my unit was back up and running.Patrick’s tech was here for an hour and a half and accomplished nothing.
Came on timeVery personableKnew what he was doing and took little time to finish the job. Well done.
The service guy that came out was very knowledgeable and gave me a very detailed explanation, very much appreciated.
I have had the contract for years. They come every six months and do all the maintenance. HVAC always runs smoothly.
These folks are great! Been using them for 10+ years. Never had a tech or any office contact that was not a pleasant experience. They are everything you want & expect from an HVAC company! Highly Recommend Them!
Great service! George was very knowledgeable and had my AC system running PDQ!
Tyler and Gardo were very professional with their installation. Pleasant and did a great job.
I called for repair of my mother-in-law’s HVAC system. A repairman came the same day! Professional and a very good value.
Excellent work. It is pricey, but dependable.
Chad came to replace valve on water heater could not ask for a more professional and polite and informative plumber. Will definitely recommend to everyone I know.
They were polite, timely,new what they were doing.Went right to work to solve problem and corrected them.
The service man needs to return with a new filter for our system.
Just love Patricks Heating & Air Conditioning. John Gross was such a polite, professional and courteous gentleman. He explained everything to me so that I could understand what I needed. Was very satisfied with the way John handled getting me set up for them to do the perfect job for me. I will highly recommend to all my family and friends ❤.
The service technician, Chad, was courteous and thorough, finding and repairing the problem and saved me hundreds of dollars.
Plumber very polite and quick. Extremely hard working
To be honest the man they sent out was nice and sold me on the job. I even called in and paid the $300 dep for work. We set a date wile he was in my home, he was on the phone with the office and he set it and I put it on my calendar. (see not bad so far) Then I get a call 1-2 days before the service that was about a 2 week wait and they wanted to set up my day of service ... no it was already set????? This seamed unprofessional and made me not trust them so I canceled. You have to be strait forward. I needed a fit and it should if been set right first time.
The tectnition was outstant in resolving a problem created by another employee.And at no charge for the correction.
Sent someone out same day, did a great job
I called at 11 AM. They had it repaired and running by 4PM. Love their service. Highly recommended.