Worst customer service Ever. I was just at this nail Salon. I was on a chair having my nails done when I was asked by the owner who was doing my nails to move off of her chair half way through, so she can do another customer’s nail and sent me to another nail tech chair. When it was time to apply the color I picked; she swapped back with the other employee, asking that I pay first before applying any nail polish. The moment she found out I was an RN, her entire demeanor change and became so polite and even offered me water. When I left I tipped 25%, not because of the service but as a reminder that it’s time to stop profiling people just base on skin color or whatever belief she obviously hold. No wonder it’s the only nail salon in Norwood that still do walk ins these days.
Seriously THE BEST manicure I have EVER had. Wide range of colors, clean salon, and awesome attention to detail. Sarah did my manicure and pedicure and was very accommodating and professional. Also it is the most affordable in town. I absolutely love my nails and am so surprised it was so affordable. Definitely give this place a try.
They dont have enough girls working..which is unfortunate considering they are very good at what they do! great customer service!
OH MY GOD! Megan was absolutely outstanding. I cannot rave enough about her, personable, friendly, and meticulous. This is hands down the best gel set Ive ever received, and I will exclusively be getting my nails done by her. PERIOD.
Ask for Meghan or Sarah... Both are the best 😉
Highly recommend- really great service and polite
Very good nail salon!
I have been going to Megan at Crystal nails for two years. She does both acrylic sets on me and dip powder and she is the best. After living in Brooklyn for two years I still came back for her service. She also does great designs and is genuinely a super nice woman. I’d recommend her and Sarah for all services
Customer service was good. The two women working were professional, and friendly, and I’m overall happy with my dip manicure. Seems good quality and that it’ll last a while. I originally went looking for a design with stones, their selection of stones aren’t very elegant, kind of juvenile. A lot of plastic sequins, reminded me on stick on earrings. But generally a good experience if your looking for your everyday quality manicure/pedicure experience.
Im quite new to the acrylic world. I got my very first acrylics installed at another salon and I was not too happy with them. When I came to Crystal Nails, I instantly new I would be taken care of. Megan took her time reshaping and mending my broken nail while also keeping me in mind every step of they way. She always checked in with me; asking me if I liked the shape, and telling me what she was doing next and why. I Felt PAMPERED! definitely going back
Recently moved and was looking for a new nail salon, I’m so glad I found this place! The attention to detail was so impressive and my nails look great. Low price for high quality. I’ll definitely be returning!!
Absolutely phenomenal! I will definitely be going back! Originally went because an acrylic from a salon back in CT had popped off and I needed a fill. Come to find out the CT salon had actually done a pretty bad job (other nails were lifting/not sealed properly). The girls here fixed my nails and Megan did a PERFECT job filling and filing them to my signature extra sharp stiletto point. Also added in a gel polish! Fantastic price and the best service Ive had at any salon. Will always go here as long as I live in MA!Update; 3 weeks later, still no chips, no breaks, still kept the stiletto shape very well. Im highly impressed!! Best salon out of every one Ive been to across 3 states!! Cant recommend Crystal Nails enough!!!
Sarah and Megan are amazing. The shop is beautiful they are extremely kind and attentive. A pedicure is not just about a pretty color. Sarah’s detailed effort to my toe nails was impeccable. The best I’ve ever experienced. My manicure was just as amazing ! I live in Rhode Island and will drive now to Norwood to see Sarah from now on! the service is that good!
Great attention to detail. I love Meghan as my nail tech. She just took over the salon with her sister about 9 months ago. They also offer complimentary water (but I always have my ice coffee with me!) They ask you want you would like done and don’t pressure you into upgrades. I’ve been to several nail salons in the area and I like this one the most so far - everyone is nice and makes you feel comfortable😊 I showed her a certain shape I wanted and she nailed it! Clean and bright inside. I’ve been there twice - each time a steady stream of customers. Great customer service and prices! I’m a fan of this salon!
Awesome place to get your nails done. Sara and Megan were both great and did outstanding on my gel manicure and pedicure. I will most definitely return to get my nails done again and again. The prices were phenomenal, I paid $17 extra for the same service at my old nail salon. Check them out. You will be satisfied...
I love this salon. I went for the first time and Meghan did a wonderful job. They appreciate your business. The girl at my last salon was a bit rude and that is why I switched. Thank you Megan.
Amazing like always any time I go my eyebrows always come out great as well as my nails always look amazing
I love Crystal Nails. Theres no other place like this salon. Ive been going here for 3 years. Love their massages and Megan always does my eyebrows right. And her sisters and family that works with her are amazing and i just love it. Really recommend it.
This place is exceptional. I stopped in meet with Meghan, she’s kind, thoughtful with a very delicate touch. Meghan gave me a manicure and pedicure an it felt great! I’ll definitely be coming back for more and I’ll be bringing my lady as well. You’re ever in the Norwood area and want to be treated like a King or Queen come to Crystal Nails where you will be treated like royalty and I’m only speaking from experience!!!
Meagan is awesome. Her work is awesome and her personality is Awesome. I highly recommend Crystal nails. Everyone there is careful to attention in their work. The products and services are top notch!
Shocked I havent seen this place sooner!!! The girls there are very kind; space is nice and clean. Quality of work is great. This will be my new place to get my nails done
These ladies are the best! I got my nails done here before my wedding and they came out amazing. I got so many compliments. Thank you Crystal Nails :-)
Megan is fantastic, so personable and will remember you every time. She has no qualms about fixing anything that is bothering you. This is the only place I go to get my nails done!
By far the best and cleanest nail salon I’ve been too, the owners were so friendly and completely took care of my destroyed nails. She offered me what wasbest for my nails rather than trying to make money off of me. Super super friendly and really recommend
There are so many nail salons in Norwood to chose from, but crystal nails is the best choice!Not only are they professional but they are passionate to please everyone that walks through their doors! They will make you feel very comfortable and always aim to please. Fair prices and they also have deals for on going customers! Newly updated look and still in the process. Great setup so far! Check them out.
Wonderful manicure! Great service and very friendly.I will definitely be going back again.
I have been coming here for a year now, and Megan and Sarah always make me feel welcome and are so friendly! They always do my nails/toes perfect exactly the way i like it! I love them!! Thank you guysss!❤️
This is by far my favorite nail salon. Not only are they very friendly and personable but they will go very far to make you feel comfortable ! When you get a pedicure they bring over a complimentary hot neck wrap to help you relax even more. I would definitely recommend this nail salon to anyone that wants the best nail work done !
LOVE LOVE LOVE this nail salon! Meagan and Sarah are fantastic! I have never been disappointed in my nails! Their service and quality of service is phenomenal and the prices are fantastic!
Crystal nails is the best place to go to in Norwood, MA. Megan who does my nails/lashes always do a really nice job. Also Sarah does a good job too. I would recommend this to anyone. I love this place!!!!!!
I love Megan💅🏻 I I love Meaghan❤️👅🥀🙃👻💁🏼 I came here for the second time and she was an incredible job artistic ability is amazing and she makes me feel right at home SA to come in its well worth the wait if you ever have to wait in line and upset of the best nail place I have gone to
Meagan and Sarah are awesome! The nail service is great and their customer service is magnificent! Meagan makes you feel so comfortable and relaxed! Ive been to a few here in Norwood, this is my first pick!!!
Had a great experience!They pay great attention to details andThe Color and shape are beautifulThe service is so friendly and kind.This is my spot now!
Love Crystal Nails! I live right in Norwood Center where there is nail salons everywhere, but this was the first nail salon where they asked how my day was and took the time to learn about me all while making my nails look fabulous. Megan is my go to girl!
Amazing service! Super staff loved the temple rub after my eye brows! Super relaxing and prices are reasonable!!! Def will be back!
Been coming here since my senior year of high school and I love it! The people are nice and very precise in their work. Highly recommended!
Amazing service!!!! Highly recommend going here. They are so sweet and I will 100% come back plus my nails look amazing
Love this nail salon! Meghan is awesome and she pays attention to detail. The location is convenient as I live in Norwood and the prices are great. Cute salon and good customer service!
This place is so nice! Great prices and the staff is so friendly, Megan is amazing!! Will be going back again :)
The best nail salon in Norwood! I went in with an allergy and my nail tech made sure throughout the whole process that I was not having an allergic reaction to anything. She paid attention to every detail and made sure my nails came out perfect. I think I found my new go to nail salon.
This place is so bad. I recently moved to Norwood and wanted to get my nails done and saw the ratings but when I went there it was nothing like the reviews. Only one lady working and 3 clients and she was rushing to get everyone done but my nail and toe colors didn’t match and the chipped within 3 days. You take a risk by trying a new nail salon and I will never go here ever again.
The new owner is great. Absolutely the most talented nail artist in the area. Love them dont hesitate
Excellent service! Very friendly! Great value!
Katie was wonderful, she did exactly what I wanted and my nails came out gorgeous. Definitely going back! :)
I tried this salon for the first time after reading all of the positive reviews and I loved it! They did a really nice job on my mani pedi and eyebrow wax. Megan and Sara are awesome and atmosphere was great- so may people were popping in and out like everyone was friends! Will def go back.
Great service and afforable! My nails look flawless!
Amazing!! Love Meghan she always does such a great job.
The reason I enjoyed my experience with Megan I enjoy the atmosphere the politeness and she does the bomb nails
I love this place so much.they make me feel so comdortable theyre so nice and and have a lot of patience.They do free paraffin wax with gel which was such a big plus because paraffin is so expensive.Plus they re massages are so good.They are flexible with time and are always ready for you.I did gel acrylics for my first time ever and the results are better than the picture I have them.Im always going to come here now and I strongly advise for you to do same because its so worth it also they have all the colors you could possible imagine.
Everyone waa very nice. So friendly, great service, and my nails look great! :^)
The girls in this nail shop are the best, love them and their work.
Staff are awesome...... pay attention to detail they never rush always take their time on each client...... highly recommended...... also giving away FREE PARAFFIN
The sweetest girl that have done my nails in the 11 years that I been in the USA. I love this nail spa they never say to to the customers.😍😍😍😍😍❤️❤️❤️🙏🙏🙏🙏🙏
Megan is the best! 💋 she makes my ugly toes look so beautiful....Mimi and Tori
Love the people! Super nice and I always feel at home.
Great staff very attentive...megan is awesome. My nails look amazing. They are having a September special woo hoo PARAFFIN. Love this spot
Absolutely lovely place to get your nails done, customer service is great and Megan is very lovely, kind really patient
Loved the personal service. Excellent gel nail service, very accommodating. She didnt mind that I was a bit late.
Their prices are reasonable and the workers are extremely nice and friendly would recommend !
The best and affordable. Pedicure and french manicure. 57
From the first time i was there i love the place especially megan and sara they do excellent job I really recommend them for everyone looking for clean and friendly place to relax keep doing a great job
I love this nail salon and definitely coming back 💅🏼
Wonderful atmosphere and excellent, professional service.😍
My favorite nail place. When ever I go, always get great customer service. my nails are healthy thanks to them.
Excellent service, clean salon, very professional always quick my favorite place to relax the spa pedicure is amazing ..
I did my nails there for prom it was my first time putting fake nails. The lady was amazing very nice and my nails looked great . Best place to get your nails done.
Great customer service, Megan was awesome and did a fantastic job.
Number one!!!Professional team, amazing service,and the best price!!!I 😍
Great experience. Great service 👍🏾
I love my Megan 😘😘
I’m very love color nail 😘🌹
Great service. Very friendly .
If I could give 10 stars I would! Absolutely love the nails and service!
Absolute worst nail salon Ive ever been too. Staff are so unprofessional. Cant even do a good job of acrylics. Will never set foot in there again. Would not recommend this place unless you like to get ripped off.
Great people and super service
Excellent service and very friendly owners. Always fufills my expectations for nail care.
This is my favorite place to go get my nails done because it’s close by my house!
Perfection my new favorite place
Love it great service!! 😍
I love work, I recommend it!!! 🤗💕
Beautiful October nails!
Not much to look at from the outside, but excellent manicure!
Very good love it
Great service
Fantastic
Excellent place
A good place