Update: I was contacted by Michele who offered to fix my nails., which I very much appreciated. Im pretty sure the tech that did these no longer works there, Michele did a great job my nails looked clean and new. I would recommend if anyone goes here to use Michele, or ask for friends for other tech recommendatios.I was recommended this place by a coworker whose nails always look nice. I’m very disappointed. I got my nails done Monday night it is Wednesday morning and nails are breaking already.These are my nails only two days later. They are thick and They look weeks old. It looks like I need a fill in already. I paid $75 for a fill in a three repairs, this is most expensive fill in I have ever gotten, but the worse set of nails I have ever seen. The nail tech was sweet but was not listening to what I wanted. She left fingernail polish all over my nails and the top coat all over my finger. I would not recommend this place to anyone. The quality is too poor for the price.

I do not want any of my friends and family coming here! I’ve been coming here for about 3 yrs now! The most I’ve ever paid way $35 and tip however this last 2 times coming….when it’s time to pay (mind you my nails are really short bc I cut hair) Spring and this other lady in there over charged me!!! $50 for a cut down that I never asked for and she always did that in the pass (was $10) she claim the rest was $40 or something I was so confused! Then I got a regular pedicure which in the pass was $20 or $25 but left spending $60 which didn’t make sense the most it should have been was $30 nothing was done oh so different! Will not be back!! I should have known the prices up front, period.

Love this place, been coming for years to get my acrylics done. Recently started getting my eyebrows done here too, and it’s the best they’ve ever been done! My nails are hard to do but always come out looking great. Get them done everytime I come home from school because there’s no place I trust more!

One of the few places I found open on Sunday. Traveled to Virginia for a wedding and stopped here as a walk-in. Michelle did an amazing job with my ombré dip nails.

This place is beautiful, everyone is so nice, and this is the best nail experience Ive ever had! I am in love with my nails and I will come here next time Im here!!Ive added a photo of my nails two weeks after getting them. Im rough with my nails and usually have issues with nails breaking but I have yet to break one and they are still super shiny!!

I used to frequent this salon when I lived in the Norfolk area. Michelle was my usual tech and is honestly the best. I moved last year and began going to a place closer to home. Recently I decided to come back. I made an appointment with Michelle for last Saturday. When I got there, during my pedicure I was told by the tech that Michelle will not be able to do my nails. No explanation why, just that she won’t be doing my nails. I was super disappointed but decided to give the other tech a try. Huge mistake. The nails were thick, bumpy, crooked, and not the shape I asked for. I continually asked the tech to reshape them to no avail. She simply did not understand or was not able to do what I wanted. I ended up going elsewhere that same day to get them corrected. So long story short, that door is closed now. I won’t be going back. Let’s face facts, they are expensive but used to be well worth it. Not anymore. The quality of service has gone downhill and not honoring your appointment without reason is very unprofessional.

This has been my go to spot since i moved to VA. Im in the military and they are AMAZING!!!!! Their pedicures are to die for, they give the best massages, very friendly, very professional. Definitely recommended this place to all my friends and they have been coming ever since.

I absolutely love this shop. Everyone is extremely friendly, service is high quality, and very time efficient. Highly recommend any tourist, locals to drop in for the experience.

First time getting my Brazilian wax here. Michelle did a great job. Will definitely be back.

Michelle is the bomb!! She’s the only one who does my natural nails, always keeping them nice, pretty, and strong! Such a kind spirit

Ouchies! My nail is still bleeding. And they charged about 200% more than the price we talked about due to it being gel. They also charged more than listed because they said they raised the prices during the pandemic. Ummm I felt like I couldn’t argue and paid and left but I feel this place is icky and it was the most money I ever paid in my life for a pedicure. they could have told me in the beginning, “by the way, this is gel so it will cost twice as much.”

The wait was much longer than expected. All I needed was for her to file down my acrylics. She was really rude and told me mine didn’t look good (I originally had an almond shape) and cut them down and barely shaped them. She also left them super thick. I felt like because I got them done somewhere else and this was a quick job and not a lot of money she didn’t care.

Beautiful spa in an amazing location! I have had nothing but clean and professional work. They really care about the health of my nails while making me feel great!

Sloppy work just awful do not go here. I went here today with my friends they all came out perfectly while mine came out lumpy and messy.

It’s really nice on the inside, however, the quality of the paint job on my mani and pedi was HORRIBLE. I could have done a better job at home, especially for the price I paid. Won’t be returning.

Always do a wonderful job!! Love my pedicures and the service is always pleasant, the vibe is always clam.

I travel a lot for work and needless to say Ive tried many nail salons during my work trips. I gave Forever Nail Spa a try due to a recommendation from a colleague. I was a walk in client looking for an acrylic fill and they promptly accepted me in-- which is very much appreciated. However, I was assigned to a nail tech that seems like she doesnt even care about her job. She was rough with my manicure and she complained a lot and was not friendly (please keep in mind, I do speak Vietnamese so there were no language barriers). I had asked for 3d flowers and she told me Im too lazy to do it. What kind of service is that? Maam Im literally paying you and this is your excuse? I chose a light blue color that another customer chose as well, but my nail tech decided to ask me if I wanted to change colors last minute. She then followed up with if you want nail designs then book with that lady over there next time and your manicure looks ok, I couldve done better but I have an appointment now so I dont have time. Clearly, professionalism is not their top priority. After seeing how they responded to another clients negative review on google; I will definitely not be coming back nor will I recommend this place. The salon is clean and stylish, but the nail techs and customer service are not worth it.

They do amazing work so quickly!!

I love this place. They do everything. Waxes, manicures, pedicures, massages, lashes and they dont have long waits. Michelle does mine and I lover her like family. You wont be disappointed.

I wanted to love this place but the pedicure was so painful (when cutting and filing my already trimmed nails) and my manicure was rushed, over the price originally discussed, and not 100% painted in multiple spots. Overall at a glance my nails were cute but if I’m going to pay way over the price discussed I would at least want my nails to be completely painted.

I have been going here for YEARS and I will never change! They never disappoint !

Horrible customer service, more so from management. They have a different price every time I come. My pedicure looks worse than I would’ve did on my own at home. My nails look nothing like the design I asked for. The best tech they had was Katie and she’s no longer there. Please save your time and money and go anywhere else.

Great! Service, Staff, and Environment! First time visiting! Will visit again when I’m back in VA! 😊

I left leaving with nothing but love for my nails. Michelle was a great tech and constantly asked if I was content with my shape and color. The only comment I have is about their time management. I know they have to get as many clients as possible to make money but I wish they didn’t schedule appointments so close together, it makes them rush on service. If I’m paying $70 I hope to see a little more attention to detail on them. I will be going back, because despite the time concern, my nails look beautiful!

Kristina is the best. Ask for her!

Not to bad it was my first time going. Nail tech was really nice

Best manicures and pedicures in Hampton Roads! Nail technicians are professional and take their time to provide a great experience and results that consistently exceed expectations. Ive been a loyal and satisfied customer for 3+ years. Give them a try and see for yourself.

First time coming to this salon and I was not disappointed!! I called and made a apt for 5 because I get off work at 5, the salon closes at 7 they made me feel so welcome and truly took their time with me. I got a pedicure & a full set and they both turned out amazing!! The atmosphere of this salon is so welcoming, everyone was so professional. This will be my new salon ❤️

I made an appointment at 4, and got seen at 4:45. The staff was friendly, but the young gentleman who did my nails made my cuticles bleed on multiple occasions. Despite the pain, the end result turned out pretty nice.He didnt wear a mask the whole time.

I usually come here to get my nails and Brazilian wax done. Michelle is the best at waxing because she is so fast and the atmosphere is very comfortable. Everyone here provide great customer service and are great at doing nails. Definitely my go to place!

Ok i went here after the reviews sternly tired to turn me away. but uh THIS WAS THE BEST MY NAILS HAVE EVER LOOKED. i’m an ally and will give it to you straight. go to Trish. Ms. Trish knows her craft, she made sure my nails were PERFECT. i got dip powder in a light pink bc I was in a wedding this weekend and she not only did a fantastic job but answers any question i had and her and her coworkers were so friendly and kind. i have never had such great service from a nail tech and i have been to my fair share. IF YOU ARE SCARED BC OF THE REVIEWS- TAKE THIS ONE AND GO MARCH DOWN TO SEE MY GIRL TRISH and u will leave poorer than you came in bc you will want to tip her for such clean and perfect nails. a woman of her craft. pop off trish. i’m your biggest fan.

OMG! I absolutely love this place. Mrs. Michelle did my nails for a very special occasion and she nailed it! All the women were polite and professional. It was worth every dime. They have a new customer in me!

This shop is my favorite, very clean everybody very friendly.

Awesome experience. Im a regular now. Easy to set appointment and they are very friendly

So my very first time getting my nails done and I was extremely spectacle because I didn’t know how good they did. They all were very friendly and I showed her a picture and she did exactly what I wanted. The lady did my nails and feet and I left around 8. She was very gentle and professional with my nails.There’s literally no extra paint on the skin or acrylic still left behind the nail. I recommend anyone in the 757 to go here you won’t regret it!!!!

Mimi did amazing my cuticles were in horrible condition and now my nails look vibrant.

I have been going here for about a year and my nails are always quality.

I guess you have to ask for someone that knowe what they are doing to do your nails. I got a pedi and my nailpolish is subpar. They didnt do much work on my feet to get dead skin off. Then he didnt listen to what i wanted done with my nails. Just did whatever and when he painted them he didnt go all the way to the top of my nails with the gel paint so i had to tell him and a lady then finished my nails and seemed like she had much more experience . it was not relaxing at all going through all this.

Lucky to even get one star management sucks and they over charge.

Busy day so I was taken late 🙃, Ill give them a pass.

I think this place is great!!!! Michelle did a full set and I never had nails look so nice and feel so light! They turned out gorgeous. She was also very gentle but gave a great hand massage, too. She was so very nice! MIMi did my pedicure. She did amazing too. Very detailed with everything. She made my feet feel amazing, the softest they have been in a long time. She also took her time on painting my toenails to make sure they looked very nice. Mimi and Michelle even helped me take my shoes off! They have amazing customer service. They also do try to fit you in.When you come here you’re going to get taken care of. I’m definitely coming back thank you💜

Walked in while in the area from out of town. Wonderful experience and beautiful job! Would come back weekly if I lived closer.

Worst customer service I’ve ever received. I asked if they could fix my nails (that a technician at that salon messed up) and they said “they are your nails. You fix them.”

I have been going to Forever Spa since shortly after they opened for business. This is a great place! The staff is professional and friendly. The establishment is clean, priced fairly, and they also provides an individualized spa experience for the services being provided. They take their time with each client and I love that! Forever spa is kid friendly too, I take my daughter with me sometimes. They also provide amazing waxing services. Will not go anywhere else!!

As soon as I came in, they helped me right away . This was my first time in 3 years getting my nails done so I was a bit on edge but Michelle made sure you knew everything I was expecting and exceeded my expectations!!! I definitely will be a loyal customer here now .

Great place amd very friendly staff. My nails look fantastic!

I was recommended by a good friend of mine. Vanna is the one who’s working with me since the 1st day & I won’t change her for no one else. She’s very professional doing her job! Thank you Vanna☺️

Fantastic job EVERY TIME!!!! Ask for Michelle!

Katie did my nails and pedicure today. I am very picky and she did them perfectly and with such a pleasant personality! Thank you!

Mimi and Michael are very sweet, I have been a loyal customer for 3 years, my nails are always perfect and their kindness with their service is excellent

Clean, professional, and friendly. Top notch customer service! Pedicure was AWESOME!I spend all day in boots so I have to take care of my feet. When I do, I only come here. Called on short notice for a pedicure and it was fantastic. Lots of experienced staff, and very flexible in their scheduling.

Do not recommend! Made an appointment for a gel manicure and classic pedi. Upon arriving, the front desk swept through the salon yelling at various employees to take me. I stated multiple times I wanted regular polish for the pedi but was told the colors I asked for only came in gel. I gave up and finally said I would do a gel pedicure. Only TWO employees had their masks on and my tech literally breathed on my nails and toes with his mask covering half of his mouth. They allowed several clients to enter and remain in the salon without face coverings. Manicure station was dirty with nail clippings and acrylic nails from other clients. I won’t be returning but I will report this salon to the health department.

Michelle is the best!!

Excellent techs, nice atmosphere.

Great place they accepted me with no appt and did my nails very nicely

Been coming to this location for 5+ years. I get gel manicures and pedicures, and always have a great experience here :)

Not reccomended

I gotta say I was on my vacation when I went here with my Sister. Everyone here is very friendly and Staff is wonderful. It’s a very nice environment and everyone here is very talented! I went here with my Sister to get a pedicure and manicure. Love it! Will come back again! This place is highly recommended.

I LOVE LOVE LOVE this place. First time and they have earned a repeat customer for life. The Brazilian was quick and painless. The eyebrow wax was clean and precise.Get in while you can they stay busy!

I love the ladies and guys at Forever nail! Ive been going since I moved here in 2013. Ive gone two other nail spas in the area and I always come back to Forever. I feel like the folks are part of my extended family. On hi does a great gel nail! And I love Mimi and Michelle.

Great service team, pricey. Demanding tips a bit turn off.

DO NOT COME HERE!!!!!!THEY RUINED MY NATURAL NAILS!!! I came to just get my acrylic nails removed and the man started to just rip them off. I had to ask him to soak my nails in acetone instead, while they were soaking in acetone they made me move to another worker. They ended up leaving my nails in acetone for too long. They were both really rough and the lady forgot to put cuticle oil on my nails after. My real nails are so damaged and thin!!!!!

Mimi did a great job, really took her time with my pedicure. Will be back!

Ive been coming here for pedicures for a while and have loved what i get for the price, especially compared top some of the expensive salons nearby. I decided to try or their waxing services a few months ago and was very pleased with the service and price as well as the cleanliness and efficiency the technician. HOWEVER, i came for my second wax today and when she was almost through realized the tech was double-dipping the stick. This is a huge sanitary concern! I thought maybe it was a single use pot of wax but it appeared that it was not, as it wad not removed from the warmer after she finished. I would be concerned about the overall cleanliness of their equipment and professionalism of the staff after this experience and will not get another wax here.

Good service.

I love KEVIN AND KATIEThey are both hilarious and kept me laughingKevin also offers great insightTheir work ethics are superior- very clean, friendly and professional but treat you like familyKatie is a beast when it came to removing the ingrown nail I hadAwesome service towards my daughterThis is the BEST nail salon I have ever been too

Friendly staff.... I was able to get a walk in on my break... in & out in enough time to get back 🙂

Dirty, the girls are rude, non sterilized stuff

They always do a great job and take their time on my nails which I appreciate. The price is a bit higher than other salons but you get what you pay for!

Took my Girlfriend and she was super pleased with her nails. The place had fast and quality customer service. On top of that the place was very clean, and had great prices.

My mom and I love coming to this salon. Michelle basically remembers all of the clients that comes here. It’s very quiet on the weekdays and I love that they have so much colors to pick from. And they have a good reward system where you eventually get free pedicures and free eyebrows!!!

Me and my nail tech Katie always share great laughs and enjoy each other company. She’s the best my nails, feet and eyebrows. All her work lasts until my next visit. Check them out people.

My foot felt good I will go their one more time. With my boyfriend

I love coming to this shop. I come here for dip manicures. I usually see Louis or Kim. They do a great job on my nails. I highly recommend this nail shop.

I loved my nails after my first visit. The salon is so beautiful and clean. The people are nice and professional. It’s everything you want at a nail salon!

I absolutely love Michelle. She’s quick with waxes and makes me feel absolutely comfortable any time I come in. I’ve been coming here for over a year and I will continue to do so.

I’ve been coming here for about a year now, my last time in here wasn’t so great, my nails turned out pretty wonky. I came back anyway, because they have great customer service! This time I got Katie, and I will request her every single time! Not only is she extremely personable and funny, but she fixed my nails and they look AMAZING! I can’t wait for my next fill. Thank you Katie!

The only place I get my Brazilian wax done. Fast clean and cheap. Michelle Is the best by far.

Best nails Ive gotten done in Norfolk

I enjoy getting my nails done here. Its quiet and has a relaxing environment. The prices are fair and the results are fabulous! Sometimes, after being told Ill be seen in 10 or 15 minutes, I have to wait for long periods of time and they dont update me while Im waiting.

This salon was very clean. I enjoyed the calming atmosphere & it was a pleasure speaking to the employees who work here. They care for every client & the service is amazing.

Neat, fairly quiet shop in Ghent. A little pricier compared to other local shops but not ridiculously so. I see Diane regularly and she always does a beautiful job. I love the rewards/points system which I let add up so I can get free services from time to time.

My girlfriend loved her experience; very nice and relaxing place to get a pedicure. I love the deluxe pedicure here because of the extra massage!! Also Nhi was amazing, definitely going back to her!

Initially, the nail tech didnt seem to friendly but after a while she began to warm up to me. The atmosphere is gorgeous. What would make this place perfect is a liquor license, lol! All jokes aside, this place is lovely but for them to be able to offer a glass of wine during your services, would be a plus.

I am BEYOND satisfied !!!! Tony did my nails. He took his TIME !!! He made sure my nails were perfect. Tony did an AMAZING JOB. I am sooo happy with my nails. This is a great shop. I’m so happy I found it. I will definitely be back ! I finally found my nail shop home. I got a full set with almond shape & gel polish. Shape is an additional $5 (like any shop) but his work ethic is like no other !!!! My nails came up to $50 I paid $60. I had to leave him a tip because he was literally AMAZING !!!

This is my regular spot! I love Amber and the owner Michelle. They are very friendly and do an awesome job each time :-).

Vanna was my nail tech and she is phenominal!!! I will never go anywhere else as long as Vanna is there.

I was visiting from out of town and needed a pedicure. Great place if I must say very friendly staff, nice and clean. My pedicure felt great. The chairs gave a awesome massage. When Im back in Virginia Ill be back to try their other services. Oh also I didnt even have to wait that was a plus for me!

Michelle is a fast, reasonably priced waxer. Brazilian is $35. That is unheard of for such precision. I will be coming here regularly.

Dont go to this place, owner is scamming people. Let me start from the beginning..I had been going here for a few months leading up to my wedding and had no complaints. I scheduled an appointment months in advance for myself and bridesmaids to get manicures and pedicures. When I scheduled, I was told we would have our own section set up with a table where we could bring 2 bottles of wine. I called to confirm that week and even received a text message confirming my appointment. We get there at our appointment time which was when they open, and they were all clueless of what was going on, no table, disorganized, and said they dont have tables. we had to repeat over and over again what we wanted and they rushed through all my bridesmaids nails because more customers were coming in. It was like my appointment didnt matter and there really is no point in making one. I will say my nails turned out great; however when I went to pay my $345 bill, the owner told me that I would only get points for my manicure and pedicure, not for the 5 others I was paying for. A friend of mine had told me about them scamming people out of points and rewards disappearing, well I experienced it first hand. They told me they would not give me the points for everyone because it was separate accounts. Which is a bold faced lie because everything was booked and paid for under my appointment. She just doesnt want people to have rewards clearly. I will never go here again. Dont have a rewards system and then not want to give the points. Im not going to give a business hundreds of dollars a year and not get rewards when I can easily go somewhere else, receive better service, and get rewards towards a free service considering how much money I am spending. Be aware, your rewards dont last here and magically expire and disappear. Its all a scam.

They always do a good job here. I have never been disappointed

Could have spent more time on me. It was a good pedi, but not really my favorite spor.

I recently got my nails done by Louis and he did such a great job, he made sure not to do a rushed job he took his time and my nails look great. I definitely recommend him if you go to this nail salon.

My favorite place to get my nails done. Always looks good.

This is actually a nail spa and not a nail shop. They take care of your hands and nails. They are very friendly and welcoming. They are more expensive ($$$) but they also have a rewards program for your faithfulness. I am very close to getting a free eye brow wax. They offer you water. I recommend this business. This was my second visit and I got the exact same experience as my first. When you find something good you dont pass it up.

I have only had an amazing experience at this salon. I have tried many other salons and the consistency always fell short. Michelle is a pro! Even at their busiest times in the salon she makes sure you leave feeling beautifully satisfied with your service. She does NOT rush her work and goes above and beyond when asked to match a color or design.

Love coming here for my pedicures!! Very friendly environment and the massages are great! Plus they serve wine too!! So win win!!

Got a pedi today. Looks great. Very nice, clean place. Staff is friendly w great attention to detail. Keep in mind they only accept cash tips - no credit cards.

This is the best nail salon I have ever been to in my life! I come here every two weeks religiously. The girls here always do a phenomenal, stand up job. I wish there was a forever nail spa in every city I ever lived in. This is one of the best things about Norfolk!

Love this place. Lewis is spectacular and does the cleanest manicure/pedicure I’ve ever seen although he can be a bit relentless w cuticles. Overall good place although the pedi is a bit pricey. Never really have a huge wait and take appointments. They will fix mistakes if they make them!