Absolutely wonderful and a great price. I am not a picky guy when it comes to my hair, but they were very thorough and the atmosphere was great. I will be a customer as long as I stay in Norfolk!

I have been going to Jakes Place for the about the last six years, and I have almost exclusively worked with Katrina. I would not trust anyone else to cut my hair or provide me with a beard trim. She is incredibly skilled. I dont know how she does such good work while also being so efficient. Katrina has gone from being a trusted barber to a close friend. Jakes Place is incredibly lucky to have her as a part of the team.

Ive been coming to Jakes Place since I moved to Norfolk in 2015 and theyve given me no reason to even think about looking elsewhere. Its a mens barber shop without feeling shoehorned or awkward about it. Just a clean, punctual, and professional establishment and they even offer a military discount, which tends to be pretty rare in this area. No matter when you go in, youre almost guaranteed to be greeted by the extremely dapper Eddie (sorry if I spelled your name wrong!) who feels pleasantly akin to a 5-star concierge. You can expect a complimentary water, tea, coffee, beer, or glass of wine while you wait. Also, in the lobby theres a fascinating selection of mens pomades, hair care essentials, solid colognes to browse through and discover something you otherwise might not have known existed.HAIRCUTS. I always get my hair cut by Sean and have never been disappointed or kept waiting. Youll get a hair wash and style with your haircut as well as a straight razor shave on the back of the neck and around the ears (with that hot towel prep we all know and love) that helps stretch another week out of any crisp fade or taper. Just remember: know how to ask for a haircut! Your barber cant give you what you want if you cant communicate what you want to them. Top length and style, sides length (as well as high, medium, or low fade), and if you want a taper or a fade accordingly.MASSAGES. Ive also gotten a few massages done here. Ive gone to two other places in the downtown Norfolk area and this is the superior experience by far. They have a steam room that you can use 15 minutes prior to your massage that absolutely makes the experience that much better! Oddly enough, the pricing is still on par with the other places Ive gone that DONT have a steam room, which blows my mind. Ive been seen by three different masseuses and all of them have been courteous, professional, down-to-earth, and made sure they knew what I wanted out of the massage (points to focus on, different methods to get knots out, etc...). You might think that, since its a barber shop first, that the spa portions have been overlooked, but that isnt the case here - quite the opposite, actually.PRO-TIPS. If its your first time coming, just know that tips are cash-only. Theres an ATM on-site that charges a nominal fee or just show up with some cash on-hand.CONSTRUCTIVE CRITICISM. The only thing that could make Jakes Place better is if I could book an appointment online, but thats just me being picky.FINAL VERDICT. If youre a guy who is particular about your hair and might want a massage as well, I highly recommend you try out Jakes Place. For the service, professionalism, attention to detail, and thoughtful touches, I give Jakes Place 5 out of 5 stars!

An incredibly specialized and individual experience. My stylist gave me an unbelievable experience where she recommended new ways to use the product I already choose, she spent 3 minutes before my haircut reviewing every aspect of my hair and asking what characteristics I like or dont like. The place also has massage therapy, foot massage, and shoe shines.

Transformation Thursday with a kick @ss haircut from Karen followed up on feel good friday from the most excellent massage therapist Sheray. All my tension has melted away after her strong arms and hands worked every inch of my job-stress riddled body. Thank you so much. I look great and feel even better!

After 30 years, I finally found someone who could do a great job on my hair. I started going to Jakes place nearly a year ago and every time, the day after I leave, I call to tell them how great my hair looks. Everybody I know and even strangers always tell me how great it looks. Everyone at the front desk is very kind, professional and personable. You get what you pay for and Jakes is a bargain at any price.

I have been coming here for years and love it. Ive never had a bad experience even with a newer stylist.

They are extremely professional and clean. The products they sell are also amazing. I would definitely recommend going here. I have only ever had one bad experience, and they were courteous to my issues, and offered to fix it as soon as I brought it up.

Jakes place is a nice clean place where they make you feel comfortable the moment you walk in. Their barbers are professional and courteous always greet you with a smile and you know youll be getting a good cut using fine products. Taylor is excellent at her job!

Wow!!! This is just what I needed. Taylor is awesome and has picked up another client. Next time, beard makeover as part of my haircut....and that beer too!! I highly recommend this place!!!!!!!!

Best male haircut in downtown Norfolk. Gotta make a reservation though or you wont get in! Recommend calling a day or two before and you should be good

Every stylist is amazing. Taylor is the best. I have come here for years. Best styling and grooming in Norfolk.

Always good service.

Great place for a haircut or straight razor shave. Staff does not last long so dont get attached to a stylist. Seems to do a good job during covid

Everyone was very friendly, Missouri has been doing a superb job on my hair. A little pricey but you get what you pay for. Will definitely be going back.

Bianca is great she gives a great haircut and has a great personality. Jakes place is very professional. If you want a great hairstyle/ haircut this is the place.

They should get the tipping system worked on.

Great service and haircuts! They offer massages, pedicures, and manicures, and facials all for men. Very professional and clean. I definitely recommend them if youre looking for quality service. You will probably need an appointment as they are busy. I called right when they opened on a Saturday and they got me an appointment the same day in the afternoon.

Came here for a haircut and wasnt disappointed :) Images are of products they recommended for thick curly hair and beards

I have been a customer at Jake’s Place for almost 3-4 years. Whenever I get an emergency cut somewhere else, I am reminded why I always need to stick with Jake’s.The staff is very well trained and versed in all things barber. Cut, wash, dry, shave, manicure, etc. Check each barbers station, they have plaques and certifications. No joke. This place is serious about having talented and up-to-date staff. My girl is Eliza, she can do a mean fade and keep you looking fresh and modern. When Eliza isn’t available, Amanda keeps me looking great.Make sure you call a few days ahead and get a good appointment. I have never done a walk-in, and I have never waited more than 5 minutes past my appointment time.While you wait for your turn, you are offered an adult beverage, coffee, table snacks, etc. I always go for the El Guapo. Cards accepted, but tips in cash only!

I love this place. The staff is super friendly. Some people think its pricey but its also spa like service, its not your average barber shop. Ive come here for a variety of services over the years and Im always pleased. My absolute favorite though is the hot lather shave. Well worth the $40 before an event or anything where you are going to have your picture taken.

Alicia cut my hair and she was very thorough. Good prices (they have military discounts too) and a good atmosphere. I was a walk-in but Ill be sure to schedule my next haircut there, since they seem to be popular.Be sure to bring cash for tips, since they dont do tips on cards (better for the barbers anyways!)

Ive been a customer of Jakes Place for over two years now. While I have bounced around with barbers I preferred, the service was always exceptional. Ive only had haircut and manicure services here, so I cant comment on the other services they provide, but can affirm that no matter who you see, youre in for some exceptional service.Ive received many recommendations on products to utilize, and have been very happy with the variety. Some of the shave equipment seems priced a bit high, and Ive noticed substantially lower hardware prices online. The soaps, pomades, and other hair products have had excellent price points.Upon arrival, if you are of age, youre offered a beer or a wine. They have OConnor beers! If you dont finish your drink before youre brought back, youre allowed to bring it and drink during your session.The store is clean, welcoming, and has some exceptional decor. From waiting to sitting in the chair, all of the furniture is comfortable and really smooths out your visit from start to finish.You wont regret your visit!

Great service, talented and friendly staff!

Great place, the staff gives quality cuts instead of getting as many people through as possible like other “men’s barbershops”. Karen gave me the best cut I can remember having. Jakes Place fails to disappoint.

Excellent service and highly-proficient staff, one free beverage of your choice (beer, wine, soda or coffee) while you wait, an abundance of newspapers and local flavor magazines to read...Jakes Place is amazing and highly recommended! From haircuts to massages, spa treatments, and shower rooms, Jakes is the Place for the professional man to go and relax while taking care of his personal grooming needs.Just know that you pay for the ambience and exclusivity, but its more than worth it.

Amazing!! Best place to get a cut in the entire area hands down.

This place is a Mecca. We visited for a birthday party, everyone got shaves, haircuts, and massages. 8 folks all said the same thing, wonderful.The steam room is a clutch call.The folks at the front are exceptionally friendly.Masseuse was a knight that slayed the stress dragon.Location had so many good places to eat around it.This place is a destination, definitely worth a trip.

Okay so I enjoyed getting a haircut here, my barber Gabby was sweet, friendly, and easy to talk to. If you want a place where you can talk and even develop a relationship with your barber come here, they have great service although I found it odd that a place that cuts mens hair had pretty much only woman, but thats besides the point.That being said the reason Im giving this a three stars is because I came here for the service of a haircut, and that service well... didnt meet my expectations. A place like this I would have expected more Attention to Detail but it seems like the money is going more to nice decorations and a great floor plan, which theres nothing wrong with but they should set priorities. My barber Gabby did a decent job but when she said she was done I thought wow that was rather fast. Now she didnt mess up anything major and what not, but after I left I noticed small subtlties about my haircut that clearly show she didnt take her time to get it right, and there was no sense of style. A great barber should try and see the image of the customer and also make suggestions to make it even better for whatever look they are trying to go for. And at this point this is more about the passion that the barber has for their job and its not that she disliked her job, but I got the sense that she was working there because there is great people and a great vibe, which there was!Again this Jakes Place has great service, great people to talk to, but as far as the actual haircut, it was decent. At least for my first time.

Excellent experience getting my hair cut. Clean neat place in a great location, with a very friendly staff. Beers are served in the waiting area, a comfotable lounge. They offer a variety of services beyond haircuts, which I plan to explore after such a great time.I highly recommend Eliza, as her attention to detail and level of service were second to none. She quickly identified what I was after and executed flawlessly, taking the time to make it exactly how I wanted. As an added bonus she was very pleasant and made conversation easy. I will be returning for every haircut, and scheduling it with her.

Allison is the best!

Great haircut and fast! They like to have appointments scheduled. And I walked in fearing I would have to wait for half an hour at least! Nope! I was in a chair within 5 minutes and cut paid and out the door in 45 total! Beard trim and cut! I will be coming back, again and again!

I love this place!!!🤗😍

Awesome place to get your haircut, they always do a good job

Ive been here twice, but each time my experience has been positive. They offer drinks in the lobby, their facility is clean and the Vibe is positive. If you have facial hair, or just want a good hair cut, you can do no wrong with this place.

Great mens spa! Have been getting my haircut here for years. Everyone is so very friendly and the service is fantastic.

Shaves, haircuts, manicures and pedicures, facials and a new massage chair I have yet to try. Service is outstanding and the facility is always clean and tidy. This is not your dads barber shop; be prepared to pay. HOWEVER, you do get what you pay for! Also, bring cash for your tip or be prepared to use an ATM located inside...no tipping on credit card charges.

Jakes Place is one of the best barber shops Ive ever been to. Im amazed at the quality of their work each time, and thats why I chose them as my regular place now that Im back in Norfolk. I cannot attest to the spa services, but Im am sure they they would either meet or exceed expectations. Prices are a bit high compared to other places nearby, but the work that they put in makes it worth the cost.

Excellent cuts and fades. It is expensive though.

Great service and always professional and by far the best hair cut experience out there. I usually get my hair cut by Mary and she always does a great job getting may cut exactly the way I want it. And as if this place isnt great already they have beer for ya while you wait!

So glad I sent my husband in! Wed been talking about pedicures (hes in the Navy and his feet get pretty beat up!) so I decided to look into finding a place specifically for men. I have worked in a 4-diamond resort/spa in NV and thus have high expectations. I was excited from seeing all the previous reviews and am so happy to leave my thoughts now too!I was very delighted when I saw that Jakes Place has massage appointments. My husband is no stranger to getting deep tissue massages so I decided to surprise him with an appointment. His massage therapist, Laurie, was knowledgeable about her craft and my husbands calves/shoulders/neck are in great shape thanks to her. Booking his appointment was quick and easy, and (Donna?) was so friendly over the phone. My husband said the facilities were really nice, and from my observations, they work hard to keep the front desk and retail area looking sharp. To further note, he did get a pedicure and enjoyed that experience too!From the inviting environment, to the professionalism of the staff, I cant seem to give enough praise! Thanks so much, I cant wait to send him in again.+++s!- Military Discount- Introductory Massage or Facial: $49/50 minutes (Not sure if thats forever but its awesome!)- Friendly and helpful staff- Beautiful amenities

Came here in search of a new place to get my hair cut, I had no idea such a poppin place existed. Its clean, well decorated, the staff was very friendly even when the power went out for a brief moment and the systems were down. I came in without an appointment and luckily they had a cancellation. I would highly recommend setting an appointment before you come in. I enjoyed my time with my barber, Ashley. I am glad I found a new shop in the area to go to and I am very willing to make the drive and pay toll from Portsmouth to come here just for the experience again.

Professional and skilled barbers. Very friendly staff. I always leave extremely satisfied.

Karen was great! Highly recommended,

The atmosphere is comfortable and inviting. Upon checking in at the front desk youre offered a beer (or other drink) which really sets Jakes place apart. It makes getting your haircut, massage, or other service more of an experience rather than a check on a list of things to do. I had Rebecca for my haircut and she did a fantastic job. She was very engaging all while paying close attention to the task at hand. Im very particular and specific with my hair, she helped me decide how to get it cut and it turned out wonderfully. Would highly recommend Jakes place.

Excellent service, high quality cuts

I really enjoy coming to this location. The staff is polite and professional. Mary has been cutting my hair for the last 10 months and always does a great job. I plan to be her client for a long time.

Missouri sees me every time, gives great haircuts, fun conversation, and I am greeted by professional staff every time.

Allison did a great job with my hair.

Long-time Jakes Place customer. All the technicians are wonderful, but a big thank you to Michelle, who has been doing my hair for the last few months. I never know what I want done and she great at working with me to find a cut I like, and is willing to change things up, like today. Wife doesnt usually comment about my haircuts, but this morning she said it was nice. So Michelle, thanks!

Ive been going to Jakes Place for almost a year now and have never once been disappointed with the services or products offered. If you want to enjoy the experience of a good haircut while also being comfortable and relaxed this is the place for you.

I always get my hair cut here when I’m in town. All the stylists are really good and professional. Highly recommended if you need a good haircut.

Fantastic experience. Amber put meet on the wait list and I got a call up for Michelle She did an excellent job. Will definitely be a repeat customer!

Ive been coming here for the past 3 years, and I simply cannot say enough good things about this place. Had a very important interview on a very tight schedule and my stylist accommodated me despite her schedule being completely booked. I will not go anywhere else for a haircut. Ask for Lauren, shes the absolute best.

Dear gentleman. I just got back from jakes. They have everything you need! It’s literally a spa for men. Words cannot describe how comfortable and how excellent they cut my hair!

Quality Service, professional staff. There is many barbers, and I found one that I just have to keep coming back to. The individual attention you receive makes a trip here well worth it.

Guy heaven does exist!!! Ive had my haircut about 5 times now and Ive worked with Amanda and Elisa. They are both phenomenal. The service is great too. I had a local beer while waiting in there comfortable waiting area. They treat you like a person and make sure to listen to what you want. I wish I had a beard to get worked on. They have military discount also.

Went once and was easily the best haircut Ive gotten I recommend I think they are worth the price

Just went for the first time today and got a cut. Rebecca was awesome! Looking at it in the mirror, it might be the best cut Ive ever received. 10/10 Will have to go again. Atmosphere was welcoming and relaxing and they have excellent taste in beer. Also, got a coupon for a massage, gonna have to check that out.

Always have great service here. Mary cuts my hair and does a great job.

Love the personalised service and chill atmosphere. Great massages!

Had my second appointment today for a birthday shave. Was greeted by the same great friendly staff. Enjoyed a beer while I got my shave. Rebecca did a phenomenal job again and really listened to what I was looking for. Definitely recommend, youll always have a great shave and experience every time you go.

Definitely 5 out of 5. Made me feel very welcomed no wait time or mixups. Hair stylist knew exactly what to do with my hair and beard. Took care of my feet and gave me a nice massage and facial. Would recommend to any guy out there and i plan to be back.

Excellent service. very nice manager! people are just too nice and excellent prices i mean excellent for what you get. HIGH QUALITY AND BEST PLACE!

Taylor was awesome, the rest of the staff was great as well, I’m definitely coming back

Good haircut, great service but expensive. $31 for haircut including a wash (this is with a discount). Price did not include tip so your looking at close to $40 for a haircut. But if you want great service and are willing to pay the price for it, this is the place for you.

Been going here for about six months and have been seeing Sean this entire time, hands down the best haircut I have ever gotten.

Taylor and the team did a great job. Professional, knowledgeable, and a job well done.

From the moment I walked in the door, to checking out at the end I felt welcome. The staff was extremely friendly and was in no hurry to get me in and out. I would highly recommend Jakes Place to any guys who are looking for quality barbers at a reasonable price. The entire experience is relaxing and well worth the time spent.

Great place to get a great cut. Theres a reason it costs more than great clips. You get experienced stylists which know what they are doing. Also they will give you a beer when you walk in. Thats hard to beat.

Ive had my haircut done here twice by two different people. Both were very different and yet exceptional in their own right. Thank you Kelly and Amanda! As an aside its also a great atmosphere.

Friendly people and professional. Mary has been cutting my hair for nearly a year and Im extremely happy with the cuts every time. Highly recommend if you live or work in Hampton Roads.

Not the same as the good old days 😬

Not a bad place but when I booked my fiancees appointment, they never asked what he needed to get done which I thought was odd. Then when we got there he asked for a trim and a shave. The girl he had was still training to shave so she originally dais shes fine someone else. After she trimmed his hair (which wasnt great because hes African American and she cut it into a box shape), she said there was no one available to do the shaving because everyone was booked. My problem is, wouldnt it make sense to ask during the appointment call what we needed so they could adequately prepare? The girl did fine but it made no sense to me.

Great haircut by my favorite barber. A great place to relax and get spruced up.

The best place to get your haircut. People are so nice and inviting. They should expand to places like New York City and Los Angeles!

I will never get a haircut anywhere else. Its a little more expensive but you get way more than you paid for. The girls actually care if your haircut looks good, as opposed to great clips or Supercuts. The girls are pretty cute too. Comes with a complimentary beer.

I have been getting my hair cut here for a few years now.The place is a bit on the pricier side, but you do get a high quality cut.Staff is generally very good.There are some stylists who seem to have trouble staying on time, but if you find one you like, you can stay with that person

Very professional they knew what they are doing

Missouri is a queen of haircuts

Nice place, great customer service, and the ladies cutting hair actually know what theyre doing!

Jakes place is absolutely amazing! It is an experience every time I visit. On top of that the customer service/personal touch that Allison provides is a bonus. Customer for life!

Best haircut I have ever gotten in 23 years!

It is a great place, and magic handed professional barbers work here. I really fell in love with Mary Kastanis for the first time I had a haircut in Jake’s Place. Mary is awesome. She knows what is right haircut for you.

Great place for a beard trim!!!

Best place in Norfolk for mens grooming needs. They do it all... Hair, waxes, manicures, you name it. Enjoy a beer or wine or coffee as you wait. The stylists and aestheticians are friendly and remember your name.

I’ve been going to Mary at Jakes Place for over a year. Always a great haircut. Great quality and attitude! make sure you ask for Mary.

More expensive than I was expecting, but great

Profesional and fun hair stylist. Relaxed atmosphere.

Been coming here for a little over a year, i can come to everyone and get excellent cuts and service by their professional amd talented staff, clean and tranquil environment, the front desk staff are friendly and accomodating, I see Lauren every two weeks, highly skilled with an outstanding exeperience to deliver. Happy Camper🌞

Best hair cut in Hampton roads. After trying the expensive and cheap places in the area I gave this place ago.Mary actually listens to what you ask for your hair cut and she does it right. Seems like that should be standard... but unfortunately not so much around here.

Been coming here forever, great value. Be sure to get the beer at check-in and ask for Eliza.

The best place for men to get haircuts, pedicures, manicures, anything. they have it all plus they are inviting and cool! excellent service and premium

I got my husband the Signature haircut as a surprise for his birthday. Immediately when we walked in, he was offered a beer. Ashley did a fantastic job. The service was impeccable. I highly recommend coming here.

Karen was absolutely amazing. Quite personable and genuine. I highly recommend you ask for her when you visit

I get the freshest cuts exactly how I want every time. I plan on getting monthly cuts here and it is beyond worth it.

I got the nicest haircut i have ever gotten. i am from england and was on vacation and this is the best most amazing place to go in the world. it has everything!

This is THE place to go, I always get my hair cut with Kelly, and Ive got once a facial massage with Ali, which I totally recommend. All the staff is awesome, Donna is always super friendly. Every costumer in this place seems to get out with a smile. Every man should try this place at least once! youll come again, guaranteed!

Great environment!!! Great staff! Great stylists

Very friendly staff and they typically know how to cut a mans hair better than most places. My favorite barber is Ashley because she pays attention to detail and its like she can read my mind of how I want my hair, things that even when I explain to others barbers in other places still get wrong. She takes pride in her work and I like that.