Home Comfort has provided us consultation and service in three homes over the years; in my residence, my daughters condo, and now my condo. They have been extremely professional, responsive to any and all situations and trust worthy providing quality and competent technicians. In each location they have installed and maintained all our HVAC systems.
Travis and his partner came out the same day I called and at the time frame I was given, they were very courteous and professional. There were two possible fixes to the problem and Travis suggested we try the less invasive fix first which we did and it actually corrected the issue. I appreciated the fact that he didn’t jump right to the more expensive fix. Honesty is hard to come by these days. Problem solved and I couldn’t be happier with my experience with Home Comfort and will certainly use them again if needed.
Prompt, professional and friendly service. Tony is knowledgeable, experienced and thoughtful. He clearly explained what the problem was as well as the fix. I’ve used Home Comfort for multiple repairs and have been satisfied each time. Five stars top rated!.
This is the 2nd I have used them.In February my boiler stopped working in the middle of the night. Of it was one of the coldest days. My made an emergency call at around 11:30. The on call tech was coming from Crystal Lake,lL. He got there around 0230.Craig was totally professional and respectful of my home. He walked me through the whole process. He was very quick and efficient.So now this brings me too todays visit.Noticed it was getting colder, tested the boiler, 1st FL pump doesnt work.He replaced the pump. Drained the system and tested the 2nd floor pump,unfortunately it was seized . Craig was very considerate to find the most cost-effective remedy and walk me through the other options. He was very clean and knowledgeable. As far as Im concerned I will never use anyone else.Home Comfort deserves all 5 stars and I would highly recommend them. Oh let me add this, I called and I got voice mail,but within 15 minutes I had a return callfrom John, totally awesome guy, appointment the next day.Totally awesome experience 😎
I called Home Comfort to do an inspection of the furnace and AC units after there had been broken sprinkler line. Juan came out promptly, inspected everything and explained it vey well. He was most professional and kind and did a great job. I have used Home Comfort several times and they always do a top-notch job for me. Thank you Juan!
Cant say enough good things! They were extremely quick getting back to me and setting up an appointment for the technician to look at my AC unit and day of, I was given updates on where the technician was along his route to my house. On top of that, my technician, Tony, was extremely nice and explained everything that was going on and what needed to be fixed! Will definitely be calling them again!
Appointments were well handled -- email or phone -- with plenty time to schedule and change options. I had a family issue pop up and Home Comfort was able to contact their serviceman in the building and he serviced me very promptly. Craig, the tech, was prompt, efficient, polite, friendly. He offered a potential upgrade (which I put off decision until fall maintenance) and he was gracious about that. And, best of all, my Home Comfort equipment continues to work well. Im warm and toasty when appropriate; cool as the proverbial cucumber when I wish. Every home/condo owner deals with a variety of providers. Wouldnt it be nice if they were all as great at Home Comfort!
The service technician was pleasant and knowledgeable. He was informative. He was also careful around the units to not harm the landscaping. I have used them in the past and I expect I will use them again in the future.
Our AC wasn’t cooling our house and we needed to find someone quick. Of course finding someone on a 90 degree day would be difficult but Home Comfort saved our day. They came and fixed our frozen unit! They were fantastic and will definitely use them in the future. Highly Recommend
Excellent service, extremely professional. Craig, my technician quickly diagnosed and fixed my a/c issue and clearly explained all of my options. Highly recommended!
They were able to come earlier than originally scheduled and they worked efficiently and fixed our AC unit. They always do a great job!
Always on time and able to make appointments when good for my schedule. Techs are always courteous and professional- explain everything snd clean up after!
Tony was on time, efficient, courteous, and knowledgeable while disconnecting my AC unit. Lauren and John were very accommodating when I needed to reschedule my appointment multiple times.
They were incredible. Very responsive, great communication and great service from the technician. Highly recommend them.
Today I had my HVAC maintenance at my office. Tony, the technician, arrived with a good attitude, clean, professional, and left leaving everything clean and as asked. He was responsive to all my questions and suggestions. Thank you for great service.
Craig did a great job cleaning my furnace and air conditioner. He was very professional and helpful.
Really professional and authentically pleasant customer service. Highly recommend supporting this business
We have been using Home Comfort for years. Their service is always first rate and very reasonable and their personnel are always polite, courteous and punctual. I highly recommend them for all your HVAC needs.
I was extremely pleased with the technician that came to my house to check my AC for the summer. He was very professional and polite. I would recommend Home Comfort to All!!!
Craig is a great service technician---patient, knowledgeable and thorough. Will definitely call on Home Comfort again for our HVAC needs!
Thorough and efficient. I would definitely use them again in the future.
I highly recommend Home Comfort. They installed a new HVAC system for us and continue to provide outstanding customer service with their clean and checks. I recently experienced an “off” noise within my unit and was able to get a fast appointment. Our service technician, Bill, did a great job testing the system and creating a plan with me on how to proceed. He has also since called and followed up with more details. I feel comfortable and safe knowing that Home Comfort is just a phone call away. Thank you!
Weve been using them to service a few buildings we own and have had a great experience. They always have good availability and thorough service. They even take pictures of the work they do so when I had a question about something they just had to look at the pictures and didnt have to send a tech out. Makes life so much easier!
They are the best. Been using their services for more than 6 years.
Couldn’t have been any better! Technician was pleasant and very capable. Everything went smoothly and quickly.
Always a pleasure to do business with home comfort. We have used them many years for maintenance, new equipment and repairs. Juan was informative and professional. I would suggest a raise in pay for him.
Technician Juan arrived at the appointed time. He was thorough and efficient. He was on-site approximately 1 hour and 30-40 minutes, suggesting the trip was billed starting from dispatch time for a total of 2 hours.
Home Comfort has been taking car of my HVAC system like it was their own. Always have confidence in the system because of their maintenance procedures. Always clean, friendly, and courteous.
Home Comfort installed a new air conditioner, variable-speed furnace, and new smart thermostat on May 24, 2021. The installation was smooth. The technicians were courteous and professional in their work, and in answering questions. In these times of Covid-19, they all wore masks and maintained social distance. They were also respectful of my property. They tarped the entire way from the front door to the basement to cut down on the mess. And they all wore booties with every visit.Since the install, their technicians came back for many reasons. They replaced the furnace gas valve, fixed a gas leak from the furnace related to pipes/coupling, and removed a clog from the PVC drainpipe for the air conditioner which had caused water to leak on the floor. Removing the clog finally needed a pressurized nitrogen tank to flush the clog from the PVC pipe. Also, every time the gas to the house was shut off for service, I realized the pilot light on my water heater went out. A technician came back to relight it each time. The last time included closing the drain spigot. This had been used to source water for pipe clearance before the nitrogen tank. The technician made sure it was functioning again before leaving.Every homeowner knows that appliances may have issues and nothing is perfect. Home Comfort made it easy to reach them to allow for prompt warranty service. They demonstrated excellent accountability in rectifying problems. While all the technicians were competent and friendly, Craig Milner deserves special recognition. Craig went out of his way to double and triple-check the HVAC functionality.
Very professional. He did a great job. Very pleased with service
Excellent service. Fast friendly and clean
This company is very professional and honest. I had a quote from another company and the guy suggested I change my whole Ac unit and furnace. I brought in Home Comfort Services and all they needed to replace was a condenser which was a couple of hundred dollars. They save me thousands of dollars and my AC works perfectly fine. They have a customer for life and I will recommend them.
Craig was punctual, knowledgeable and friendly. Kept me informed of what he was checking for and why. He was very thorough and had the part needed to address the problem on his truck, so everything was done in one visit.
Thank you John for your professional installation and excellent prices. You did a great job, answered all of our questions and gave us good advice. Clearly you have product knowledge and experience and we’re so glad we went with you. We look forward to continue dealing with with you in the future.
Just had our fall maintenance done onmy furnace and water heater by HomeComfort. Our service man was Taylor Cand I just wanted to give him a shout outfor doing an awesome job. I got a textand an email to alert me that he was onhis way, as well as a phone call from himpersonally to let me know he wascoming. They had all the appropriatemasks and footwear and were extremelypleasant to speak with. He got right towork and spent enough time with myequipment to thoroughly check themout. After he was finished he explainedto me exactly what was done, what hewould recommend I look out for as wellas pictures of what he was talking about.l also got a follow up email from HomeComfort with detailed invoicing as well asanother copy of the pictures and PDF ofthe checklists that they used. I wouldhighly recommend Home Comfort. Nosurprises, good work and pleasantpersonnel which is a rarity these days.
Was very pleased & happy with the whole company. They were on time, polite and cleaned up every day.We have had other contractors that did live up to good service so was worried but Home Comfort was excellent and I would recommend to everyone.From the estimator/sales/follow up Paul (so patient & knowledgeable) to Dustin & Travis the crew leads(who answered all my silly questions), the whole crew and to the owner Dan who came out to check in.Was a great experience and would recommend & use them again
Great experience. Craig is an expert.
Home comfort came recommended on a local Facebook group and they were very professional and friendly. Would absolutely use again.
I wasnt sure what was wrong with my AC when it stopped working/blowing cold air. I thought it was a freon issue but it wasnt. The recommended fix was done quickly and at a fair price.This company was recommended to me by my brother in law who also had a good experience with them. I would use them again in the future.
Put furnace in 6 yrs ago. Quick response to install when old furnace broke. Working great. They just installed a Air Scrubber November 6th. John who installed it was professional and answered many questions from me. Paul who I spoke to set up the date and time also explained product very thoroughly. Thanks Home Comfort.Also the girl who answered the phone was very pleasant.
Dusty was so professional And knowledgeable. He helped us make the best decision for our home when it came to replacing our AC. There was a sense of integrity and honesty when working with him. I would definitely recommend this company to anyone looking for a new AC, heating system or repairs! They’re definitely trustworthy!
Very polite, professional and efficient. Installed new A/C condenser and air handler in 4 hours.
Our service technician Craig is one of the most thoughtful people that works at our home annually. He suggests different options to meet our heating and cooling needs and always takes the time to explain why he is suggesting what he does suggest! I would give HOME Heating and Cooling a 5 star rating with Craig being the reason why!
I’ve used them for some time especially because they know the system in my building. Their work is knowledgeable and lasting and they give me choices on the repair. I’ve never had a problem with their repairs!
I would highly recommend this company for your heating, cooling and home repair needs. Service tech Craig was very knowledgeable and professional while serving my boiler. He is a reflection of Dan and Karis leadership in providing quality work and great customer service.
I would recommend this company. Professional from the initial phone call to the end. Bill the installer knows his business.
In terms of timeliness and efficacy, I am very pleased. My furnace had an issue that was correctly diagnosed and a replacement part was acquired and installed by the technician within a matter of hours, potentially saving our family from a very bad situation during sub freezing February temperatures.In terms of covid precautions, there is room for improvement. The tech was very friendly and competent, but less than adherent to mask-wearing protocols. No one wants to confront someone about mask wearing, and during his visit, the issue was not discussed, but having a visitor in our home without a mask on is something that we take steps to avoid and we were a little distressed when our tech was maskless in our home. We can only hope that no one is Covid positive.We are very comfortable and satisfied with the service our tech provided and impressed with the timeliness. Better mask habits would have made this a 5 star review.
Home Comfort exceeded my expectations! They were courteous and informative. They took the time to explain what was needed and keep me in the loop! Would definitely use them again.
I was very impressed by this company. As soon as I called, I was greeted by a warm and caring office staff member. I told her my issue I needed assistance with. She explained very clearly and guided me towards the information I needed to get my home HVAC system running again. I would highly recommend this company due to the informative and caring experience I received from the minute I contacted the company.
We used this company for AC maintenance and repair and we are very satisfied and extremely happy with their service. They are highly professional, polite, knowledgeable and honest and I feel they deserve some public recognition. I can honestly say our experience was first class and this is the nicest company you can ever de it !!!!
MR. Lukenda came out and repaired our heating unit. He also takes care of our yearly maintenance. He is always on time, very professional and most important very honest with the services you will need. I highly recommend him.
John L came to our home and was very polite and professional. John wore his mask and put boot covers on his shoes to take care of our ac/furnace.He did a fantastic job! We highly recommend Home Comfort Services. Ask for John L.
I had a great experience overall. He was super professional and nice. I appreciated his service. Thanks so much. I would definitely call again.
Bill could not have been more helpful! I was so worried about having air this summer (the summer of indoor activities) and who would be able to come out and if they would be taking precautions, and all the other factors that are in play these days, but Bill just took all those worries away! He really did an amazing job, and quick too! Cant thank him enough, and the company themselves were great to work with. Super easy and tech friendly! Huge shout out to everyone at Home Comfort!
Great experience- Craig came on time as promised and walked me through everything he was going to do. Had all precautions covered - mask and gloves!! I would highly recommend!
I Love working with Emilie shes always very sweet and super prompt, I really appreciate her and her business. Thank you so much! (:
Great communication, service person did quality work and explained things clearly
Efficient and on time, courteous technicians, fast service.
John came to replace a new AC for us. I was really impressed with how professional he was and appreciate his work ethic and friendliness. Would definitely use him again for future HVAC work.
We recently had trouble with our Air Conditioner system and called Home Comfort to come out and look at it. Bill from Home Comfort was at my house in just a few hours and had the air back up and running. He was very professional and knowledgeable about our system. It is always a pleasure working with Home Comfort for all of our heating and cooling needs!! Thank you!!
Fall clean and check, easily scheduled, quick appointment turn around. Great service, great price. Don’t wait until your furnace takes a vacation in the middle of winter.
Very responsive when services are requested. Very knowledgeable to also repair problems without needing to do more than necessary. Techs are always friendly and trustworthy. Highly recommended!
John L. did a great job with the installation - very professional and highly-skilled. I’ll continue to use Home Comfort for on-going maintenance.
Excellent service, workers are courteous, competent and efficient.
Super professional. Took extra precautions due to COVID. Quick to respond to our questions & concerns. Love that it’s a family & local owned business.
John Lukenda was timely courteous professional- left unit better than when arrived. Works great.
Great service and communication! Knowledgeable and friendly technicians. Keep up the stellar job!
Great service and quick results on any Hvac issue or maintenance check.l been a loyal customer over 5 years now .
They are always efficient and professional.
We worked with Home Comfort to transform our 1980s house into a place we now love to call home. They overhauled an unfinished basement to create an additional living space, bar, playroom, bathroom, laundry room and storage room. We transformed additional areas to include our master bathroom, master closet, guest bathroom, sun-room with hot tub and outdoor deck. Finishing touches included an updated modern metal stair rail, refinished hardwood flooring, paint throughout as well as lighting and electrical upgrades.The overall process was seamless beginning with discussions with John and Danni on my vision for the space. After picking out furnishings they produced digital renderings that allowed the selections to come to life. Craig, our project manager and his team made it all reality, just as agreed upon.This team was second to none in thoroughness, reliability, expertise, and professionalism throughout our renovation project. I think I met everyone that worked in the remodeling division and every single person that entered our home was courteous and nice – they took the time to say hello, to get to know me/my family and to help out any way they could. After having a horrendous move into our home, I shared the story with a few of the guys, word traveled and they surprised me with 2 beautiful planters for the outside of our home – they go out of their way to make you feel good! I find this truly extraordinary! I remember being told “You’ll miss us once we are gone” and they were right! They will be my company of choice for any future remodeling needs.
Always helpful and reliable. I’ve been working with Home Comfort for 22 years and they Never disappoint and are always there like Johnnie on the spot!! They do excellent quality work, couldn’t be happier!!
Craig seemed very knowledgeable and was able to answer andexplain my questions and problems.
Craig did a thorough job. He was very knowledgeable and friendly.
Excellent, professional service.
Fast and efficient. Very courteous. Thank you
I love working with Home Comfort. They have been out twice, once for regular maintenance on my furnace and, most recently, they replaced a water heater. Both times the Home Comfort team was very responsive, sending an estimate the same day, pricing was competitive, and service was top-notch. Installers arrived right on time, very professional, and did a great job. A++
John was professional, friendly, reliable, and knowledgeable. AC works well after services provided.
Our service guy was bill. He was great. Ive never had air conditioning before and asked a thousand questions and he answered them all great guy great company.
They are very accomodatingand their services are fairly priced.
Very professional - they work with integrity and respect. Highly recommend.
Were great to work with. Bill explained everything to us
Replaced the air conditioning roof unit and air handling fan in my condo -- they were super clean, efficient and pleasant. Looking forward to the maintenance relationship!
They did good work at a fair price
A/C went out during 90 degree weather. First company insisted that I needed a new $7000 unit. The Second company, Home Comfort, insisted that I did not need a new unit. The super friendly guy replaced 1 part and charged me $395.25. It was a 2 hour process from the time I called until the time he left. I highly recommend this company for their honesty, integrity, and service.
Great experience. AC was out and John was able to check out the AC system after business hours. He found the problem right away and the issue was quickly resolved at a great price. He also found other problems that required a quick fix. He did not have the required parts and went to Home Depot. Issues were quickly and properly resolved. Highly recommend John and his company. Upfront with the work required and at a great price.
Great people, professional service, I wouldn’t use anyone else.
Fast and friendly service
Our family uses Home Comfort for all our maintenance and remodeling needs. They do beautiful and professional work. Over the years they have replaced doors, installed air conditioning, and have done a major basement remodel that involved a dig out. It was beautiful!We recently moved into a new home and Home Comfort has been helping us navigate all our inherited problems, including solving a basement water issue due to foundation cracks. They service our furnaces and air conditioners through their comfort plan and meet all our plumbing needs.I recently visited their brand new showroom to pick out finishes for our newest remodel project. The staff is attentive and knowledgeable. We wouldn’t trust anyone else with our home.
My experience with Home Comfort was absolutely a 5 star rating. They are easy to work with from the initial call of scoping and scheduling all the way through to this review. My technician was probably the most personable tech I’ve ever worked with in my life (for any service). He talked me through everything in terms that a non-tech could clearly understand. A truly fantastic experience and I will definitely use them in the future.
I had my ac unit replaced here. The service was fast and the people were friendly. They did a great job. Looking forward to use home comfort again in the future. I will recommend to all my family and friends! Thanks again and job well done.!!!!
Bill from Home Comfort was knowledgeable and friendly! Highly recommended service!
Home Comfort has been doing our heating/air conditioning/plumbing for years.We are absolutely thrilled with their expertise and customer service. Craig was out today and it was like seeing an old friend! He is so knowledgeable, professional, and just a great guy! All the workers are nice and friendly!!
I have been using Home Comfort for my air conditioning, furnace, humidifier and flood control valve system maintenance and repair for 5 years. Scheduling is easy, able to get help quickly when something is in need of repair. I have worked with many Home Comfort fikks over these last few years, all have all been incredibly professional, punctual, very helpful, and patient with answering my questions. David and Ken are wonderful.We also used Home Comfort for a complete bathroom remodel a couple years ago. It was a great experience as well. Craig, our project leader could not have been more helpful and accessible. The price I was originally quoted is the price that I paid.I will be continuing to use home comfort for all my home service needs.
I contacted Home Comfort Services to do maintenance on my heating and cooling units. The tech that came out was John! Once he saw the units, knew exactly what needed to be done. He was friendly, knowledgeable and patient when explaining the details on what needed to be worked on. We couldn’t be happier and strongly recommend John! Thanks John. Great Work.
Bill was on time and very thorough in his inspection and evaluation of my A/C repair. Bill took the time to explain each issue above and beyond what I would have even thought to ask. Very glad we chose Home Comfort.
A very thorough job was done by Craig.
Home Comfort Services is so reliable! It’s my first time trying this company and John did a great job with communicating with me about their cooling and heating services. Will definitely recommend this to my family n friends as well. Keep up the good work, John!👍🏻👍🏻👍🏻
We are return customers of HOME Comfort for plumbing services. Today Brian came to fix a clogged sink drain and he did an outstanding job. His work was professional and timely and he took the time to do the job right. He patiently explained the problem as well as what he did to fix it, and even offered to stay longer if there were other issues that needed attention. I would definitely recommend HOME Services and we will use them again.
John gave amazing and friendly service. This guy knows what he’s and doing and what he’s talking about. I would definitely recommend him anyone.He’s very approachable and does the work pretty fast. You won’t be disappointed.
Ive been using Home Comfort for years. First time Bill came to my house and observed a dangerous deficiency in a system. Later on I came back to them for a Mitsubishi Mr. Slim system and a separate outdoor condensing unit. The pricing was competitive, but the quality of the work put them over the top. They also maintain all my heating and AC units. You wont meet a more professional and personable bunch.