I had 5 different local companies come out to quote installing a new AC unit and this company came back with the most competative bid, and far exceeded the competition in offering excellent customer service. Installation was quick and efficient. I also received a free smart thermostat with my installation. Ive been enjoying my new AC for the last 8 weeks and am very happy with my purchase and services rendered! These people will bend over backwards to make sure you are happy. I also appreciate knowing that they have a large enough team to ensure a quick response should I find myself in a pinch.
Outstanding service and professionalism. Mike, you are the man! I have used them once before and they are nothing short of top notch. Highly recommend them anytime.
Mike was super nice and very knowledgeable, even with our 20-something year old heating and cooling unit. He went into our crawl space and cleaned out our drains which were clogged. Was so glad he called to let me know he was almost there so I could get my dogs outside before he got there! 😊. Will definitely call again next time we need maintenance or repairs!
I have had the pleasure of working with Mike B. Every visit has been a true representation of what professionalism looks like. Very knowledgeable and prompt and would recommend him to anyone I know. If you are reading this I would urge you to utilize the services and experience the peace and assurance of being in good hands !
Extremely professional. Thorough work. Very trustworthy. I would recommend these guys to anyone.
We have been very pleased with the professionalism, attention to detail, reasonably priced with coupons in local Money saver flyer and arriving on time for appointment - appreciate the heads-up phone call of arrival. Would highly recommend this business for any HVAC maintenance.
Mike Brown was professional and our service was timely And reasonably priced. Thanks Mike the house is much cooler.
We had mike brown come to our house to do maintenance on our furnace back in February. He was very nice, efficient and did not try to sell me a whole bunch of stuff. Was very honest and respectful. His service was so great I had to recommend him to my mother who had a problem with her ac unit. He came by and was able to figure out what the issue was and told us what we needed to do to fix it. Would recommend this company and especially mike to any friend or family member.
Technician was courteous and knowledgeable about their services and products. He provided a thorough review of repairs with costs. AND Our new AC and furnace was installed same week! Very happy. Good prices. Good people.
Mike was very professional during his visit into our home. He was very upfront and honest. He explained what is going to happen the day of instillation. If you are in the need for a new furnace or any maintenance needs call Newark and Heat and ask for Mike!
Mike had been out a few years ago to service my AC. He is always on time, professional, and caring about being in my home. So now that its time to replace my very old systems I called to get a quote. Mike inspected all my duct work and my furnace as well as AC. He asked thoughtful questions to ensure I would get the best system for my needs and at a price that would stay in my budget. I am now scheduled for a one day installation with the team the first we in June. So Excited! Thank you again Mike for always bringing exceptional quality and customer service.
Excellent service today from Newark-Heath Heating & Cooling. Our technician was Mike. He was on time, professional, efficient and knowledgeable. I am old-school when it comes to customer service and value. It has become more difficult to find good service that is reasonable and dependable. And even more difficult to find great technicians. I highly recommend both the company and Mike.
Mike did a great job fixing the air conditioning unit! After improper installation from previous owners he was able to fix it correctly and in a timely manner. As a new homeowner expenses can add up, I felt that I received an excellent deal to fix all the mistakes that were previously done. I will definitely be using this company again!
Mike was very professional. Would recommend their services. Very clean and personable.
Five star company. No complaints. I will recommend to friends and family. I will use them again when the need arises.
Very professional, timely and super thorough. our other experience with a company who advertises on the radio was NOT like that. definitely keeping these guys in our address book for future needs!
My technician Mike Brown was excellent. He is very knowledgeable and explained everything in easily understandable terms. Best service possible. I highly recommend Mike and Newark-Heath Heating & Cooling.
Newark-Heath Heating & Cooling responded to our call in less than 24 hours and had our AC up and working within 30 minutes of walking through our door. The gentleman was professional and friendly and clearly explained the issue and the fix. I highly recommend their service.
Mike Brown came out and did an awesome job. He was early, (he called first to give us a heads up that he was on his way)He was courteous, professional, quick to diagnose the problem AND he cleaned up his mess in the work area. (Which is a rarity for most companies)I will absolutely call Newark-Heath Heating & Cooling for my future HVAC needs!
Praise the Lord! What a wonderful blessing!Excellent, professional, courteous, timely service.I found them through Google and the reviews I read were very impressive. Their tech Mike was knowledgeable and provided quick solutions for our home. We replaced our 35 year old furnace with a new more efficient one. Two other experts installed our new Carrier furnace the next day in less than 4 hours.
We had a humidifier installed in our furnace. They were able to schedule a prompt installation appointment so that we didnt have to wait long. The workers who came to install it arrived exactly on time and worked very efficiently. They were able to finish the installation in much less time than was estimated. Plus, they had a very positive attitude and were polite and friendly toward us. We would absolutely hire them again!
I called yesterday evening and they were able to come out the very next day before noon to fix my AC. I love that they were quick, honest, and offered electronic payment :D I’m definitely using them again for any HVAC concerns in the future.
Mike came out and checked our AC unit because the fan wasn’t working! He was very nice and professional. He figured out the problem and it was fixed in no time at all. Highly recommend this great company!
Very responsive and reasonably priced. I received an online quote within hours of my request, they came to my house the next business day and gave me a final quote, and installed the new A/C unit within 48 hours. The service was excellent!
Technician showed up promptly and was very friendly. Discussed details of my problems and diagnosed my system. Explained the problem without talking over my head and gave me a few tips to help my system run more efficient. Personable with no hard sell, will use them for all my heating / cooling needs.
Mike was great! He diagnosed the problem in less than an hour, easy fix, and cleaned our AC unit. We’re definitely using Newark-Heath Heating & Cooling for our HVAC maintenance!
Mike was great. On time figured out what the issue was and was able to quote a price on fixing it. He also had a quote for a new furnace. Very nice & explained everything.
From making my appointment to having the service done, everything was awesome. Mike was the tech that came out and checked my system. It was (thankfully) an easy fix, dirty flame sensor. Mike was extremely friendly and professional and was in and out of here in no time. I will definitely use these guys again in the future and recommend them to friends and family. Also, great pricing!!
The sales person Mike was very courteous and friendly. He took the time go over three different options and was not pushy about which one we picked. Granted I had done my home work on deferent models. He has been very responsive anytime I have had questions or need something.The installers did a good job. There was a small oversight/mistake by the installers but Mike got someone out to quickly correct. Mike stopped by while they were installing and checked on it a couple days after, to make final adjustments to system.Mike was also willing to help me work with an elderly friend to get her a new HVAC system when she felt she wasn’t so sure of other quotes she had received.Great job Mike!
I called for service today and spoke with Tim. He was friendly and able to provide an appointment within 4 hours of the call. Mike arrived for service in a timely manner. He was professional, efficient and most importantly, honest. I would highly recommend this company and look forward to working with them in the future. Price is very reasonable.
Excellent costumer service, very professional, and timely. Mike came out and had my AC fixed in no time at all. 100% will use again and will recommend to friends.
We had to have a new furnace installed. There were 4 team members here at one point. All 4 were polite and professional. This company truly cares about me heir customers and are never just “trying out o sell you something “. I look forward to having tune ups in the future. Best company ever!
Service was great. Mike was very helpful, knowledgeable and price was very reasonable. Thanks!
Mike is professional, friendly and, above all knowledgeable. You can tell he takes pride in his work and wants to do what’s best for his customers. Would recommend Newark Heath Heating and Cooling to everyone looking for a reliable and trustworthy company for a hassle free experience.
Always professional. Tenants love the service is quick.
The technician was exceptional- competent, personable and professional.. Mike did an outstanding job !I would highly recommend this company!!
Called late the night before. They came out next day at 930am and we’re done by 1030am. Would highly recommend.
One word explains my whole experience...Outstanding.Outstanding from the opening phone call to the service technician Mike that solved my problem.I called several other heating/cooling places in my area for help with my problem. Even the company I spent thousands on a new furnace a/c unit could not help. I was told the part was not under warranty by my old company and it take some time to make the service call.No surprise my new company Newark heating and cooling came out and solved my problem and the part was under warranty. Saving me hundreds!!Mike was honest about his whole visit at my home. He even went the extra mile to set up temporarily heat for the night for my family.My first call and my last callThank you
Mike brown has great customer service skills. I always feel that he is being forthright with me, and his HVAC knowledge is way beyond your average contractor. I have known him for many years, very pleased to do business with him
Extremely nice and very helpful. Made sure to get us the exact part we needed. Seemed like he really loves his job and loves what he is doing. Would definitely recommend!
Mike, Robbie, Jeff and Dominic were wonderful from the start! Did an outstanding job with both, the estimate and install! Fabulous group, will definitely hire again for any future needs!
Mike Brown and this company is above and beyond THE BEST. Fast, friendly and knowledgeable. We had so many people come out, and not a single one of their competitors compare to Mike. Because of Mike’s personality and not trying to push more than we needed, we ended up getting an entire new HVAC system because of him. Any issues you have, call this company! Anna at the office is also AWESOME. I’ve never experienced customer service at the level they gave my wife and I!
Mike was very professional, courteous and represented his company well. He informed me of his evaluation of what my furnace may need now or in the future. He did not try to upsell me into something that I did not need. Mike also answered any questions that I may have so that I could be more informed.
Mike was very professional and answered all of my questions and concerns. He gave me a great price for installing a new furnace and air conditioner in my home!
Mike went above and beyond in trying to diagnose the issue with my furnace. Mike found the problem that was actually with a couple wires that my huskies had chewed on at a/c. A quick repair and my furnace was working again. Mike took extra time to make sure my Google nest was working properly before he left. Five star service! Would highly recommend!
Very professional and understanding. Very thorough in diagnostics. Gave us several of options on how to fix my issue. Arrived on time. I would call them again.
Furnace went out and we were able to get repairs made that same day. Staff was professional, knowledgeable and very clear with explaining the problem & the solution. Also so glad to hear that down the road when we need a new system (it’s getting pretty old) that they can handle purchase, financing AND installation! Will definitely be using them again.
Jacob did an awesome job. He was punctual, professional and knowledgeable. Jacob thoroughly explained the product, the work and the financing options. He was very cordial and did a great job.
Wonderful, Spencer, Jacob, and Lauren just the correct trio for my installation, Mike was.very on the right path during the estimation, all in the corporate office very assistingThis 5 * company deserves a 10*
Michael was very professional, knowledgeable, and just awesome to work with. I will request him specifically for anything I need. He is an asset to the company!
I would recommend there service to anyone. Very friendly staff and very helpful on your issues.
Mike came out to my house because our Furnace wasn’t working. He was great with communication, Very Professional, and on Time. He was a very positive guy and genuinely seemed happy in his career path. I enjoyed my experience, If I could give 10 stars I would.
I called and got service in the same day which is awesome! The guy that came out was very friendly and he got our furnace working again. Very thankful for this company!!
Mike was very knowledgeable and helpful. He was personable and resolved our issue in a timely manner. We will definitely be calling him when the time comes to replace our hvac system and for a vent cleaning asap!! Thanks for everything you do!!
Mike was awesome. I called and mike was here in no time. Had issue diagnosed and repaired really fast. Definitely use in the future when needed.
GREAT company with terrific employers! We had the pleasure of their technician, Mike. He was punctual, professional, informative, and honest. We had a wonderful experience and the pricing was better than the competition. If youre in need of HVAC services, this is the company to call!
Mike came right away and took a look at the issue. Went out of his way to get our part needed same day and installed. Very very happy with the service. Newark-Heath heating and cooling is now our hvac specialists.
Found the problem quick and had the AC running within 30 minutes.Highly recommend, I will have them back for other maintenance.
The crew showed up on time and didn’t stop until the job was completed. When finished they cleaned up and then went over the operation of our new furnace and heat pumps. I highly recommend this company.
Mike went above and beyond. Very pleased with the work he done
This is only my second appointment with this company overall. The first visit in June was great and this visit solidified my choice to keep doing business with them. Mike Brown was my service tech for this visit and he was extremely professional and honest with the state of my furnace and recommendations.
Hands down, best home service repair I’ve encountered! From the second I called Newark Heath Heating and Cooling, I knew I was in good hands!Being an older woman, I often worry I will be taken advantage of when it comes to pricing/costs/repairs.Mike was the technician that serviced my HVAC unit. He was very professional, courteous, & went out of his way to explain everything he was doing, step by step!It’s been a good 7-8 years since I’ve had HVAC system maintenance. It’s only been a couple days since Mike was out, and I’ve noticed my furnace is working better & more efficiently since the tune up!HIGHLY RECOMMEND THIS COMPANY, ASK FOR MIKE!
Diagnosed the problem quickly and helped me get squared away with home warranty. The gentleman I had show up was punctual, professional, and very friendly. I’d recommend these guys to anyone in the Newark/Heath area.
Mike was very kind and knowledgeable. He was extremely personable and very thorough. Highly recommend
A Company that doesn’t just install your HVAC equipment and leave you in the wind. They truly back their equipment and maintain it through the years. Truly believe they have my best interest in mind when it comes to my heating and cooling needs. These days, worry less about the manufacturer of the equipment, worry more about the company that installs and backs the equipment. Highly satisfied.
Mike repaired my furnace. He was a very knowledgeable technician who went above and beyond to provide 5 star costumer service. He took the time to share all of my options and explained what he did throughout the service
Very understanding, nice, quick. Will be calling them back for the future.
Awsome customer service!!! Very quick response and knew what the problem was very quickly. Their competition couldnt even diagnose the problem. Newark-Heath Heating & Cooling should be your only choice. I cant express how wonderful they truly are!!!!!
My thermostat stopped working on a Saturday afternoon. I called other companies but only got their answering service/machine. This company answered their phone and came out the next day. They got here early, were clean, professional and courteous. They figured out the problem quickly and were honest about what it was. I would definitely call them again.
Great service. Professional and friendly person, mindful of young children and didnt use any profanity in the home. Will be calling them again for future work.
My service technician Jacob McDougall did a superior job went over and above in order to get my air cooling in the same day not only did he show up on time but he made a special trip back to the office for the parts and materials needed to complete the job. I feel other companies may have reschedule due to the weekend and time of day. I would recommend five Star heating and cooling do anybody that needs service right away. Thanks again Jacob
OMG!!! He fixed everything with the 1 visit!!!! He was so professional and kind. He sat down like he was family and receptionist was also just as kind! She was even trying to help me find other businesses to help with my other concerns!! Great!!! People!!!
Tech Mike Brown was very professional. He was timely & did great work. Will ask for him in the future.
Came in... executed the work... great price...
Best Heating and Cooling company around the area. Highly recommended!
Jacob was very professional and located the problem with our furnace which is over 30 years old. It was a minor repair and he had us back up and running promptly.
These folks estimated 5-10x’s the actual cost to finish work for us, along with breaking the Handel on our bathroom sink and they didn’t fix it. Approach with great caution.Update:Upon talking with the manager about this incident, they compensated us for the damage done to the sink Handel and the time I had to spend on getting additional estimates to get our AC issues addressed. I changed my rating from a 1 to a 3 due to the apparent great managers to correct the wrongs and coach employees.
Mike Brown was very knowledgeable, very professional, educated me on the needs of my new install, very prompt, I would highly recommend this company.
Jacob was professional and knowledgeable and quickly diagnosed what was going on with our furnace.
Flawlessly done! Very impressed by the work they brought forth.
Pleasant with great value
Complete system check, found everything working properly.
Mike was so knowledgeable, honest, friendly and amazing!!!
They were no help at all
Never an issue after my service and they are very professional on time and get the job done!!!
Very nice and well mannered
Super quick and thorough!
Happy
Great business and no complaints
Phenomenal service!
Awesome service!
Quick and great!!!!
Mike was on time, professional and honest. He already worked on our MIL suite HVAC and then came back to help us. Told us what he thought was the best course of action without and sales tactics. I appreciate that. I will be recommending him to friends and family!