I learned a good bit today from Dustin. How to change the filters, whats the best kind to get and where for the best price, how to turn the furnace off without shutting it off downstairs, (Id never thought about that before)air filters are the best way to keep the furnace in good running order and with 3 little chihuahuas who shed daily, 30 days is better than 90 or 60. Thats something to remember because I want the furnace to last as long as possible. Thank you, Dustin! And it was fun meeting you, too!

They have installed a new ac unit and a new furnace. I have had a few issues with the ac unit but they are quick to come out to my house and get the issues resolved usually same day. I have just recently had to call them back out here just to make sure things are running smoothly and they are quick to make necessary repairs to make everything work as it should with no major issues.

Maurice came out to give estimate. Very nice! Appreciate the email letting me know hes on his way along with a picture. Nowadays thats nice to receive.

Andrew and Roberto explained what we needed and why. Andrew had a camera inside the furnace to show us what was wrong. Never had that done before.Roberto was very helpful and informative about which furnace to purchase. I am very pleased with your company! The furnace is to be installed on Saturday.

Work was done in a timely manner. Took the time to explain the installation process and most import, were very respectful and cleaned up after the jobs were completed.

Sam was on time, very thorough, asked questions to help me determine best outcome for adding electric to my outbuilding. He explained the process completely & finished the project in timely manner.I appreciated the follow up quality control inspection by Tim. Very friendly, wanted to know if I was pleased or had any concerns & shared feedback on his assessment of the installation.Will definitely use KMA for future electrical needs.

The technician came over Tuesday for a sound that was thought to be coming from the circuit breaker. It turned out the sound was coming from a backup battery for something totally different. After the discovery the technician decided that because it wasnt an actual electrical issue I wasnt charged a fee at all. Great company. Great employee service. Highly recommended.

Tom was easy to work with and very professional. Came out for an estimate, he was on time, listened to what we wanted, made suggestions, and made us feel very comfortable. Came back a few days later for installation, and again was very courteous and punctual. I would highly recommend Tom and KMA for any electric job you have!

Mo was great. I actually feel foolish bc our issue was a simple fix, blown breaker that needed to be flipped. Still appreciate his service as always.

Mr. Batten was on time and friendly. Restored electric to our doorbell, and checked an automatic light sensor in our backyard and updated the settings. Very pleasant and knew what he was doing.

Great job, very professional, took time to teach me everything about the thermostat. Excellent 😊

I have used KMA several times before. I am always pleased with your Professionalism. Mr. Steve Batten reflects this high degree of respect of our household.

KMA is a reliable company. They communicate when they will be on site well and are professional. Dustin did a great job explaining the work he was going to do and was efficient and knowledgeable. The uniforms are very professional looking and indicates that KMA is a professional and organized contractor.

Sam Smith is a kind and professional technician who was thorough yet efficient. We did not know to shop around we found out that KMA can take care of all our electrical and HVAC needs.Ken Miller, HVAC technician, and his associate Brandon, arrived the very next day and were able to work with us at every level of service and understanding of the financial decision. We are excited about our new units coming quickly next week and relieved that they are keeping us cool in the meantime with the old unit.

Matthew P did an amazing job! He kept me informed every step of the way. As a first time home buyer it was helpful to have him explain everything and he put my nerves at ease.

This was my first time having to search for an electrician. After calling several others, KMA ended up being the most helpful. The technician, Maurice Mcglothlin was on time, very knowledgeable, and professional. I would definitely recommend KMA to others.

Maurice installed a ceiling fan where no current electrical was currently. He was amazing, did the job in 2.5 hours, which is good timing. Had to get up in to the attic and everything. We will be using KMA in the future.

Maurice McGlothlin is has been nothing short of amazing (no pun intended) 🤭. He has always been honest about everything and no pressure in making a decision about our house projects. Would highly recommend Maurice and KMA Electric!!!

Fantastic Service. Tech was very professional & knowledgeable. Made repairs, and the Unit is up & running, in less than 2 hours. Thanks for making this happen with such short notice.

Tom and Chris were great they answered all the questions for my estimate and gave me great options to consider. Roberto was also just as great giving us multiple options to consider during his estimate. We will be using KMA when the time comes to do our electric and HVAC.

KMA was very easy to communicate with & came out same day! Unfortunately, they were not able to work on my geothermal unit. However, they did not charge me a dime. Highly professional folks at KMA. Wish I could have used them!

Great service. Good information. The technician was perfect. He was professional and good at his job.

Dustin was a very polite young man and I would have him more than grateful to have him come back if we needed

Ken was great in explaining the positives & the negatives of my current AC system. He showed, explained & gave options to improved my AC system. Im very much an analytical person & his expertise & honesty allowed me to make an informed decision to upgrade my current system.Thanks Ken!!

Very professional he had a problem fixed very quickly very nice And respectful I do Recommend this service to others

The work performed was excellent. They arrived and finished at/in the times quoted. I certainly will use this company for a main panel upgrade and some additional circuits soon. Thank you KMA Electric!

Jonathan Mesler was not the technician that checked my furnace. My technician was Andrew Montella and I was very pleased with his service. He explained what he was doing and what he found and if there was a problem or not.

The job itself was good. However, they were late three times and I was basically stood up on one occasion. They did this to me once before last fall and I shouldve just found someone else.To make this right I was told I would be getting either a credit for them or git cards that I never recveivedl

Ken Miller was excellent! He was professional, personable, and responsive to our needs. He went above and beyond when it came to checking out HVAC system. They also provided me with a very fair price. I would highly recommend Ken and KMA for any HVAC needs!

Amazing service! Walter was so friendly and explained everything thoroughly. I highly recommend.

Andrew Montella came out for an inspection and was super helpful in explaining what the issue was. KMA in general was very quick to respond and very organized.

Tom was very friendly and knowledgeable. He quickly assessed our issues, explained the problem to us, and let us know the pricing to have it fixed. 10/10

Update: they tried to make up for what was done wrong . Manager called me and I am happy I was acknowledged as a customer and he sincerely apologize . Thank you .Do your research before you pay up, I paid over $5800 for breaker box and main wire . The technicians are awesome . Office staff needs to be replaced ! Took them 5 month to get the inspectors to come out check the work when it should of taken a week or less and Was charged over $270 for inspection and permit.and did not receive permit to be sign by inspector .I recommend the technicians but not the company they are over priced and don’t care about the customer.I have emailed several times and no one cares or ever apologized for taking my money and forgetting they charged me for inspection

Very polite & knowledgeable. Explained process and what it meant. Gave alternate solutions.

This review has taken me a while to want to write. First off, I have used KMA several times before and never was disappointed. That being said, when it came time to fix the furnace I am an intelligent person and came to the conclusion that a part was shorted on the furnace. I put a new part on and was still having issues so we called KMA. On September 24th 2020, we had a representative come and look to see what was wrong. As the representative was testing, the new part that was just replaced, burnt out and I don’t know if it was on purpose or not but the guy was trying his best to sell us a new furnace. Even telling him that I put several new parts on it, he stating that some parts were out dated and some that were not in parameters of code today. He also stated that he was certified by three years of education on HVAC servicing and this should be handled by him. Felling like that was a kick to me not being an HVAC technician, that put me on the defensive, and a few more jabs and we asked him to leave. I will now refer my business elsewhere since some of their employees are more salesmen than technicians trying to help you. By the way, the problem was the thermostat went bad and was making the fuse blow.

7/19/21--Decided to contact them again to come out and fix all the sinking trench spots. Got a text back the next day that someone from electrical management would reach out to me to remedy the situation that day. As has been typical, there was no contact and I sent another message to them asking the status on following-up on this. Still no response back...Even if they do come out to fix things, its just not worth it to me to go through all of this with all the money and time spent on their services.07/16/21--So far everything in my mini split installation and panel service are going well. The mini split is a little loud when it kicks on but I was able to secure the cover a little better to reduce vibration. I had them run a line to the pond for an aerator Im going to install. They hit my sewer line with the trench digger and broke it, but got someone out that day to fix it. The sewer line wasnt at code depth, but you can see where it exits into grade from the basement where the line goes out so Im not sure how I feel about that explanation. The trench they dug wasnt backfilled properly so now I have a bunch of spots after it rained where the ditch has sunk in. Other parts where the dirt wasnt leveled. Looks like instead of tamping and packing it, they just drove over it with the ditch witch. They didnt put insulation back in from having to remove it to run the line inside the home. I would have contacted them to give them another chance to remedy all these things, but Im pretty exhausted with having to contact them about anything and I shouldnt have to for these things. They said theyd do a run through of everything as part of a quality control for the services and they never made good on scheduling that either. For the expense of the whole thing and the experience, Im not sure Id use them again, but there just arent a whole lot of other options in my area. Everything seems to work and the interactions with them onsite were good, but not very impressed with the experience or quality or cleanup or follow-up.UPDATE 6/8/21: They reached out to me and scheduled another estimate the next day. While considerably more expensive than the first estimate, this may be due to increased costs for parts due to COVID and manufacturing. The technician and GM that came out were great--the same technician from the first estimate, and he was great too. The problem was just the length of time and the repeated contacts. I will update again once service is completed, but they are working with me to schedule things so the review is upgraded from 1 star to 3.Original Review: Scheduled a consult for a mini split installation. They got out here within a day. However, once the estimate for installation was finished, I was told Id have it emailed to me by the time he left my house. 3 months later, multiple emails, texts and chats online (me reaching out to them, not them reaching out to me) and no one is getting the estimate to me. I was told he was busy during the first few contact attempts. Then eventually they just stopped responding. And there was nothing aggressive or abrasive about how I reached out to them.

Technician notified us with estimated time of arrival, reviewed our issues and promptly provided an actual estimate, explained all issues and solutions. Was very pleased with KMA!

This is just a great group of electricians to work with. They know what they are doing and are willing to answer any questions you might have about how they are doing the work and why.

This company has some glitches to work on concerning scheduling and communication. But the technicians were great and did their work tirelessly and professionally.

The team lead by Steve were very knowledgeable, professional and able to diagnose the problem and correct it in a timely manner. Additionally, they were very pleasant and easy to work with.

Awesome! Fast. Friendly. Fair. Great customer service on phone and in person. Thanks!!

Excellent service. Explained product. VeryProfessional.

Personable, and relatable employees! Every guy we have had come to the house has been very professional but also feels like we’ve known them for years!

The tec. Dustin was very nice quick and new what he was talking about.

Steve was great. I explained how problem started and he fixed it promptly.

Very nice and professional, gave good recommendations, will consider again in the future

Tech was friendly, kind n understanding. 5+++ rating. Thank you

We have not fully started our work with them yet it was just an inspection, but very nice and professional.

KMA has been so amazing! We unfortunately had very poor service from a different local company which resulted in no heat for multiple days in the single digits every year, when we decided to switch to KMA . They came in and fixed the problem with a thorough check of our system. Just called them out this year for a small issue and our system was again, very thoroughly checked and the problem fixed. Our technician, Ken Miller was professional, thorough, on time and very helpful. I highly recommend KMA to everyone!

Very good sevrice good workers they get the job done

Always do a good job. Above and beyond !

Great place of business, incredible people working for them and the owners are stand up people. Great experience

Very knowledgeable on service work done.

Great guys. Know their stuff.

The Technician was very knowledgeable and professional.

On time an quality work at a good price

I had to have an electrical panel for my home replaced. Excellent service!!!

Robert was very professional and explained everything to us well.

So absolutely professional and friendly.

Very polite and professional.

Very professional Jake Glassmire. I enjoy the way you explain your product and why you like it and support it. We love our unit!

Professional from the time he rang the doorbell.

I love that we were able to call them at 9pm on a Sunday and they came first thing the next day. Our technician was wonderful from start to finish! Would highly recommend.

Jake was very respectful and explained the parts and service he was installing on my unit. Answered all my questions. Spoke very highly of the company he worked for and took pride in his work! Definitely going to use KMA for all my hvac and electrical needs! Thanks again Jake and KMA! Billy

All of the things I listed that they preformed didnt actually happen. Electrician came in said Im not doing any of this. I will only cap the light socket in the basement and fix the porch light but the rest isnt my responsibility. Umm ok so you charge 1700.00 to put a cover on something. Horrible would NOT recommend. Dont waste your money or your time

Jake was our technician today ! He responded quickly, was super friendly, explain our options in a none pressing way, and was able to solve our issue same-day !!! He truly went above and beyond to help with our cooling issue. We will definitely be using KMA for all of our heating and cooling needs.Thanks,Hope and Jacob

I’m so thankful we decided to call KMA for our electric needs. We had an issue occur on Friday and reached out to them frantic to get help before the weekend. Within 2 hours of contacting them, Dustin arrived and we knew we’d called the right place. He worked tirelessly to diagnose and fix the problem, going above and beyond to explain the issue and teach us about our house’s wiring. While he was short one part (not a key part) and will have to come back next week to completely finish, he made sure everything else was perfect. I’ll definitely be calling KMA for all my electric needs!

I had a new AC unit installed yesterday and the techs, Josh and Greg were great! They called ahead and arrived on time and finished in a timely manner. They used shoe covers so they wouldnt track dirt through the house. I appreciated that very much. Everything is working great! I would recommend their services to everyone!

Steve and his partener

Friendly, knowledgeable, timely service

Charged $1200 and didnt fix what they were supposed to fix

Dustin Elliott gave us great service today. He installed a float switch for us and he also went above and beyond and fixed where the filter goes in on the furnace, it was very difficult to replace the filter and he made it very easy for me. He took his time and did not rush to fix it he took time to do it correctly. He also serviced our AC and did an incredible job.

We had a new central air unit put in last year and they did excellent work. Today Dustin and Clint were here to check furnace and clean ductwork. Couldnt have asked for anyone more personable. Very nice as well as responsible.

Was told a part was no longer available and had to buy a new furnace. It was repaired the next day by someone I could trust. Part is common and readily available. That is dishonest just so they could sell a new furnace. Is that who you want to look at your furnace??

Ken was very professional and knowledgable. Im in management at the company were I work. Ken worked in pooring down rain to get the job done. Trust me when I say, yont dont find this type of dedication to customer service very often now days. Great job, and great attitude. Would highly recommend Ken at KMA if your looking for HVAC work.

Called KMA Electric and Heating and Cooling this morning and they arrived with an hour. The technician arrived and put on shoe covers immediately which is a nice change from the last company that was at my home. He diagnosed the issue and had my furnace up and running within an a few hours. Very happy with the service they provided. I am recommending them to everyone I know.

Shane is dedicated, knowledgeable and skillful. He worked tirelessly to install our new breaker box panel and surge protector. He insured that all our grounds were up to code. Thank you!

Great guy

Luke V. came out a did an amazing job installing a new electrical outlet for our kennel. Came out on his scheduled time and got things done. quick and efficient. would recommend him to anyone

Trying to rent a location from them i will keep updating

Great customer service! But felt because I was a female I may have been taken advantage of. Tech told me there was a crack in the heat exchanger and condemed it. 4-days later our insurance sent a company to look at it and said there are zero cracks and the smell most likely was from excess dust from the filter. They reconnected the furnace and there are ZERO issues. That saved me $6000 for the second opinion. They even said we could get another opinion if we still felt unsafe, but reassured they would not reconnect if there were and test that would have came back positive. Get second Opinions its work the wait in dollars.

I cannot express how professional and great this company is! I am so very impressed by Leslie and by my tech Brandon. They both were very polite and courteous and made me feel at ease with my decision and not once did they try to pressure me in to something I wasn’t comfortable with! I will be using KMA For all of my electrical and heating and cooling needs!

Amazing company to do business with! I wouldnt trust anyone else. Ive had them out several times for service and they do a great job. Ive had Chris come out to my home on many occasions and he always does an excellent job. He is very friendly and knowledgeable. He always takes the time to explain my issue on a level that I understand. KMA, you have made me a happy and loyal customer.

Brodie Brown installed a new electrical panel and outlet for my new cooktop. He did a good job, got it all done in one day as promised and cleaned up the work areas before he left. He kept me informed all along the way and explained everything as he went along. I was completed satisfied with his work and professional attitude. Everything was checked and working before he left. I would gladly recommend him to anyone needing quality electrical work done.

Anthony was fantastic! Very professional & knowledgeable. An installer came out previously from a different company and could not do the job. Anthony did great work, stayed to make sure my new ecobee got set up, registered, and gave me helpful tips on how to use it. Thank you!

My husband and I recently had KMA install lighting in our living room. KMA arrived on time and began work right away, they listened to our wants and needs and gave us the overall experience we expected. The end result is a stunning living room! It is always nice to receive the quality work you expect. Thank you KMA for a job well done!!!

I called KMA for a tank-less hot water heater 220 hook up. They came out and did a great job hooking up everything that was needed. I had one issue. Leslie and I had a great conversation on the phone. The owner of KMA Kelley came out to my home and solved the issue. I was very impressed with KMAs customer service. You dont find that anymore. Five Stars to KMA. Thank you! I would highly recommend them.

I scheduled an appointment for early morning due to my work schedule. The call center was super friendly. Said I would be their “first appointment.” As the morning rolled along, no electrician. I called and they said would have a dispatch her call me. Half an hour later, one called and said have it for the afternoon on their schedule, and then informed me the electricians current job is an all day job and may be real late in afternoon (or not at all it sounded like). The dispatcher said she didn’t know why the call center told me early morning, “they don’t schedule the times.”So why have a call center? These folks aren’t concerned about your time. I told her I’d find someone else. Didn’t seem to bother her in the slightest. Horrible service. I would avoid them if I were you.

Dustin was awesome and provided remarkable service! He made an extra trip back to our home and was such a pleasure! Highly recommend! Thank you KMA and Dustin!

I was extremely impressed by KMA.One of the GFCI outlets in the house would not reset. After exhausting the quick fixes that a Google search revealed, I called KMA. They offered quick service at a great price, so I decided to give them a try. The technician was very friendly and knowledgeable, and found the cause of the problem quickly. Additionally, he explained everything he was doing to find the problem very thoroughly to me, which I appreciated greatly.I will definitely being calling KMA for any electrical work I need in the future.

Called set an appointment for day off. Received a follow up voicemail saying 9am would be the time they were coming, a day later no one comes. I call they say they called because they were coming the day before.... So I dont answer my door no one calls to see why Im not home or to check the schedule?! Such BS and horrible customer serviceSince I cant reply Ill just edit... None of what you said is accurate. You never offered to send some one out right away. Why would I keep asking what are going to do to make it right? You offered the following week at best. I never received a voicemail after after I was a no show. I set it up for a Friday never would have on a Thursday I work every Thursday. Again if you offered to send someone out right away when I called wondering where they were I would not have been mad that makes no sense, nice try.

I was having some issues with a whole house humidifier making noise. I had KMA come out and fix it. Jacob, the service tech was awesome to work with, very courteous and spent his time explaining the system to me and what was done in order to make the repairs. I appreciate all the help and having everything back to nice and quiet :)

I think KMA is great. I appreciate everything they have done for me. Upgrading the electric for my house, and my shop (Mark). they have installed a new furnace and AC unit for me (Jacob). everything they have done has been excellent.

I called KMA and they were out the same day initial inspection within the time frame they had mentioned. KMA was there the follow day to solve our issues. They review our needs thoroughly and did an amazing job. Jeremy was at our home for nearly all day working to restore our power and make sure that our family was safe.

Knowledge- 5/5Speed of service- 5/5Friendly service- 5/5Cost of service- 1/5Just had them out to replace a 120/24v transformer that blew in our furnace when we had a power surge.Service call was $60.Looked up the part online; $20-$40.Invoice was priced for $349..So $250 for labor? The part may have been a little more coming from a repair shop and it has a 1 year warranty on it. But i cant see almost $300 for the part and 30 mins of labor.I would recommend them for quick and friendly service. But if you can get a diagnostic and fix it on your own, id recommend going that route.

The heating and cooling technician, Mitch, was punctual, professional, and answered my questions and concerns with helpful and knowledgeable answers. I was also impressed with the work done in a timely manner. Awesome job! I will recommend KMA to my friends if they ever are in need of any electrical, heating and cooling work in there homes. Thank you, KEN.

Good company that can take care of almost any Electrical, HVAC and Plumbing project you have. Used them on various projects and good customer service. Prices a little higher than some.

They did an awesome job. Would recommend them to anyone that needs electric work done.

KMA Advertise same day service which is NOT TRUE!!!! Please do your research there are better electricians out In Licking county. Save your hard earned money!

Called KMA today to get a home warranty invoice taken care of. I was trying to explain that the home warranty takes a deductible from myself then pays the rest. But, that they needed to talk to the technician when he was here to get the diagnosis and total cost before doing the work. The problem is that as soon as I tried explaining this she told me that isnt how it worked like I didnt talk to my warranty rep. When I told her that this warranty requires talking to the technician and that I will be paying a deductible while they are here before doing the work she basically started yelling over me and didnt allow me to speak until I said nevermind and hung up. Whether or not I was paying the deductible or up front shouldnt matter, you are getting paid either way. Saying the technicians are not allowed to speak to the warranty company is not only ridiculous but fishy as sin. When you answer the phone and say KMA how can we make you smile make sure you ate a snickers and are able to smile too. That was very unbecoming and overly rude for a company that has a very good reputation. There are much better ways of saying We wont work with that warranty company. Like, exactly how I just said that. Ok cool, mo harm no foul. Instead I got someone behaving like a child and trying to belittle the caller like they are stupid and yelling over them. Thats cool, business elsewhere then.