user
Boulden Brothers
107 Sandy Dr Bldg 700, Newark, DE 19713, United States
Appearance
Boulden Brothers

Comments
An
Review №1

Joe did an excellent job fixing a number of plumbing problems. He was professional and thorough and explained every repair in detail.On a separate service call, John and Tommy replaced our thermostat quickly and neatly. Great job from a friendly crew.

Er
Review №2

This company was absolutely perfect! Very professional and nice throughout the whole process, cost wasnt too bad and neither was the wait! And our plumber Todd was super friendly, professional, and quick! He explained every step of the process as well which is much appreciated. I will definitely be using them in the future for anymore plumbing needs, and will be using them for any AC needs in the future as well! Thank you!!

Mu
Review №3

Ryan was extremely professional and thorough. He explained what may go wrong with my AC but didn’t pressure me into anything. This is very important for me as I need to research and understand more before I can make a decision . The call center when I scheduled the appointment was also very professional and kind. The reminder callers could smile a little when calling and not act like they are having the worse day ever but everything else was great!

Br
Review №4

Todd and his colleague (Adam) were phenomenal plumbing experts with years of experience in water quality (Todd’s work in this area in the military is deep and impressive, and he shared his opinions and expertise to help us make decisions). From coming out to inspect our needs, consult with us and provide a comprehensive quote and recommendations for our home, to working on several projects (new plumbing installs to new water filtration system and water heater), they were professional, focused and engaged with the project. We felt they cared about our home and the quality of their work and the customer service. The Boulden team is very communicative from appointments set up to reminders, and we find that very helpful. A well-oiled machine striving for excellence, honestly approaching projects and difficulties and rectifying problem areas along the way, again, from the cheerful receptionists (thank you!) to the on-site workers to management. Very glad to have this option for plumbing in our area now.

Jo
Review №5

Boulden Brothers electrician Daniel did a great job today installing a surge protector to my electrical panel. Thanks to him and his assistant (unfortunately I do not remember his name which is no disrespect to him or his service) for the professional and timely service. I would use Boulden Brothers electrical services again.

Ly
Review №6

Abe and his installation crew did a fabulous job ! Neat and polite and very punctual. Impressed with the Daiken system for sure ! Sales rep Travis was also knowledgeable and responsive. Thanks guys !

Zw
Review №7

Sean was exceptional. Thoroughly assessed things missed by a previous tech and made sure to get to the root of the issue. Explained everything clearly. Nice, professional, look forward to working with him in the future if possible.

Em
Review №8

We called Boulden Brothers for an estimate for a new heating/AC system. Travis Noe was prompt, arriving right at 12 pm. He was courteous. Travis put both of us at ease. He was very knowledgeable and honest regarding what systems would best work for us. We had a great experience with Travis. Scheduled our new system and installation on the spot.

Tr
Review №9

Ryan was an excellent service technician. He serviced my heater and AC unit professionally and answered all my questions. He was helpful and pleasant.

jo
Review №10

Had a slight humility issue after install .johnny c and christian came out identified the issue tweaked the fan speed. Very knowledgeable techs. Addressed all the issues fully explained the operation and gave some very helpful tips on keeping the ac even through out this 30 yr. Old house. Johnny went right to the issue and addressed it in the snap of your fingers.Nice job johnny, christian, and boulden brothers. I picked the right company to install my new HVAC unit.J Gallagher

ki
Review №11

John the service technician quickly diagnosed the source of the leak that was showing as spots on my basement ceiling. I also showed him a problem with the hot water heater. He showed me where the sources of both issues were, explained what was going on, and what needed to be done. The work was done in a timely manner, with the estimate being right on target. Im very impressed with Bouldon Brothers and look forward to being a client for years to come.

Je
Review №12

Todd is highly motivated to fix things the right way the first time. He is thorough and professional. We appreciate his commitment to Covid safety and customer satisfaction!

Ed
Review №13

Danny was tech. and he was great. Arrived on time, very courteous, knowledgeable, finish promptly and overall experience was A+

Gl
Review №14

They are always punctual and very accommodating. I asked to be the first morning appointment and they called me first thing in the am and told me that the tech was on his way. Danny(electrical) and Ryan(HVAC) were very polite and they worked around my time constraints. They both took their time to explain things and answer my questions. Will definitely request both Danny and Ryan for any future Electrical or HVAC service needed.

Jo
Review №15

Travis was on time, friendly and extremely thorough. Did calculations to make sure we were installing the right size system, which surprisingly we were able to downsize from what the builder installed. Never had a company do that with my past estimates and install in my prior home.

Li
Review №16

Had them for a routine maintenance only.. House is cooling fine. Was told that I had a leak and the old refrigerant was $525 per pound and that I probably needed 2 pounds. Was also told that I needed new parts and that i should consider replacing my 13 year old unit (that I purchased and had installed from them) because the lifetime of HVAC units is only 10-15 years. I also had the entire compressor replaced under warranty 4 years ago! I didnt believe what the tech told me but to be sure I had another company come out. They showed me the gauges and said that everything is fine and I do not have a leak or need more coolant. BTW, they said that their price was $135 per pound! THIS COMPANY WILL CHEAT YOU! get a second opinion!

Ri
Review №17

They are always great .. always on time . Ive used them from new heater new ac nee electric panel . Install of fixtures and every department had been great with the work and the guys who performed the work .. I would refer everyone to them to use there services

An
Review №18

John G was a friendly, knowledgeable electrician that came on time, did the job he was there for and shared some great information. I would recommend John for any of your electrical needs.

Gl
Review №19

Boulden Brothers, and specifically Joe, have been wonderful. They are accommodating, on time, thorough, and generally nice. Thank you for a job well done.

Bi
Review №20

My heating and A/C was 20+ years old and due for an upgrade. Boulden Brothers offered the best deal in my book - best price and best after the sale service. Jon Rivers did a fantastic job educating me on the options and improvements in the technology, and Ethan and the crew did a fantastic job on the installation - professional, knowledgeable, and courteous.

No
Review №21

John did an excellent job. He explained what needed to be done and completed in very good time.We were very pleased with his work!

Tr
Review №22

John was prompt and knowledgeable of electrical processes and made a plan for our issues. The pricing is competitive and I definitely recommend. He also made suggestions to protect other areas of our home as well.

Ki
Review №23

They came out n the electrian was on time in fact early. He was very very polite, knew exactly what he was doing n fixed the problem. Very pleased.

Ca
Review №24

Knowledge, professional, candid. Dispatchers super friendly, helpful and considerate. Plus they helped us save money. Recommend highly.

ro
Review №25

We have been with Boulden for about twelve years, and all of your agents have been good. Jason Carpenter is truly great and the best of them all. He is a national treasure, and we are so fortunate to have him!!

Iv
Review №26

Shout out to Johnny C. and Ryan P. for their quick and thorough resolution of my issue. Great job explaining to me what was happening and amazing professionalism!

Bi
Review №27

Colton came out today for some plumbing work. He was very personable, knowledgeable, and professional and did an A+ job on our repair. Thank you very much!

Ro
Review №28

John G. Delivered top quality service. He was professional, punctual, and courteous!

Am
Review №29

Very pleased with the service from Jon and also Abe and his installation team.

Br
Review №30

I appreciated John’s report so I can make an informed decision about moving forward with a new electric panel.

Su
Review №31

Johnny C is the best!!! Professional, knowledgeable and patiently explained everything so I could understand. He did a fantastic job and my AC was up and running in no time!! Highly recommend!!!

Ma
Review №32

Daeron repaired my Casablanca fan and in stalled new switch plate, fixed another fan and outlet. A gentleman, neat and always kept me apprised of what he was doing. If I need any of your services I’ll be sure to use yours. Thank you

La
Review №33

Daniel was prompt, polite and very knowledgeable. He went above and beyond customer service. Would highly recommend him and the company.Thank You Daniel!

Sa
Review №34

Jason and the team did a wonderful job with my AC install and were even able to work me in sooner than expected. All the employees are extremely friendly and professional. I would highly recommend them!

Ji
Review №35

Sean and Edwin did a very good job and explained all that was going on as they worked

Ja
Review №36

While this was just a quote appointment, Ryan was on time, professional and informational. Explained the quote and helped explain how it will help my system as a whole.

Ka
Review №37

Boulden Brothers is always quick and efficient. The service technician was super knowledgeable and friendly. Thank you for peace of mind and great service!

Su
Review №38

Tommy did a great job. He was very professional and explain everything.The price was higher than what I was quoted with the other technician. And I have a contract with Boulden.

ca
Review №39

They installed comfort height toilets and removed old toilets, and cleaned after install.

Ka
Review №40

This is my second time using Boulden Brothers. Both jobs - hot water heater replacement and waterline cut and relocate were done to my satisfaction. Joe was my technician both times. The consultation was thorough and ensured he understood the need and aligned my expectations with what was feasible for the limited space available. Joe was efficient, professional, neat, and did quality work at reasonable prices. I highly recommend this company.

Co
Review №41

Daniel came on time explained everything in detail about the lighting fixtures in the kitchen which he installed was clean wore shoe coverings and the price was great! If the opportunity came about again I would certainly use Boulden Brothers!

ma
Review №42

Joe does a great job and works very hard to please me, the customer. He did several plumbing repairs today and I’m really pleased.

S
Review №43

After our old gas heater went, we scheduled an appointment with Boulden. Everyone from sales to installation was very professional and great to work with. They were able to fit me in 2 days earlier than scheduled, which was so appreciated after having no heat for a few days. Thank you so much!

Da
Review №44

I called 2 weeks in advance to ask for a coaxial cable replacement job for my house. When I called 2 days in advance to discuss the job I was told that the person who answered my first call was new and that they didnt do coax. This left me in an unexpected bind. when I asked if they could recommend an alternative they said they dont give recommendations. they did tell me I could call the Better Business Bureau.

Ph
Review №45

Tyleeks visit was very professional and thorough. Through examining our AC system he was able to quickly pinpoint the issue, keep us informed during the diagnostic process, and effect a solution to resolve our AC issue. During his time here, he was courteous and respectful of the property (and family!) and pleasant to interact with. A huge thanks to Tyleek and Boulden Brothers for responding when they did!

Al
Review №46

Had a small problem arise with a grounding wire on a gas meter. Boulden Bros was called and had a tech out here today and made a minor change so the gas company would be happy. They were great on my call and the service was outstanding. And Daves crew were outstanding doing a new service last week. Thanks to all of you.

Fe
Review №47

Ryan did a marvelous job of servicing my HVAC. And he did so in a very patient, pleasant manner.

St
Review №48

Daeron was the most professional and impressive young man who did an excellent job! I now have power to my backyard!

Sc
Review №49

Excellent experience from start to finish. Would recommend to anyone.

Le
Review №50

Use them for all my electrician needs. Great value and service

Su
Review №51

Daeron was very polite and prompt. He diagnosed the issue quickly with my electric panel and restored my electric service promptly. Hopefully I wont have any other need for an electrician soon but if I do I would call Boulder again.

Su
Review №52

Daeron installed an outlet for a fountain we bought for our foyer area. He did a fantastic job, running into some hurdles in our home. He was very polite, and very efficient. Highly recommend Daeron to anyone. Above and beyond, great customer service 👌!

Ke
Review №53

Todd was honest, friendly, very clean, and did an excellent, thorough and fast job! The price was excellent, too!!

Le
Review №54

Sean was earlier then expected and very professional. Solve my issue and now my services work even better. Definitely ask for Sean he knows what he is doing.

Ma
Review №55

Boulden Bros. always reliable, does excellent work, professional technicians, answer all questions and oriented me to operations of new systems. A bit pricey but I have confidence in what they do.

Pr
Review №56

Replaced existing electrical outlet box for stove, thanks Daeron! He was very polite & explained all my questions. Cleaned up the mess in area, completed the job. Great work, would call again for future jobs!

Be
Review №57

Johnny was an absolute pleasure and very informative on what he was doing. He wasnt trying to sell me more services I didnt need. I highly recommend Boulden Brothers services. Thank you for your quick response today.

Va
Review №58

Nick did a Wonderful job he and his journeyman apprentice were very informative and friendly. He was able to answer all my questions and made adequate recommendations . I would recommend him to everyone. Fantastic person and worker.

Ch
Review №59

The Boulden Brothers technician, Daeron, was phenominal. He quickly identified and remedied the electrical issue to restore our home security system. Excellent service. Thank you.

Pa
Review №60

Tyleek did a great job. He found and fixed the problem quickly.

Ch
Review №61

Every time we interact with this company we are extremally satisfied. They are on time, know what they are doing, are quick and professional. If you need electrical or HVAC they are the GO TO guys in DE. I work in homebuilding and deal with a lot of contractors. These guys are best Ive interacted with. Simply put - honest and trustworthy.

E
Review №62

Jon Rivers was amazing Ive had Horizon and Airserve come out to my home and give me estimates Boulden Brothers with the help of John blew them out the water. He went above and behind explaining every detail of the installation he measured my entire house including the windows which is unheard of nowadays he came in with shoe covers I would recommend Boulder Brothers to everyone.... I know I can only get five stars but I give John 10 stars He just made me feel comfortable and inviting Thank you John

Da
Review №63

Excellent Service! Explained everything in detail and answer questions. Listened to me describe the problem. Great clean work and fast too! I will be using Boulder Brothers again!

Ba
Review №64

Daeron was extremely professional and knowledgeable. My experience was overwhelmingly positive and I would recommend this particular employee for electrical work and the company overall.These days it is hard to find any of the above, I get a great feeling that this company is doing it right.

Pa
Review №65

Mr Noe from Boulden Brothers provided a thorough inspection of our AC system to provide us with a clear quote of our AC needs.

Ma
Review №66

Excellent, friendly service. Very knowledgeable. Work always done in clean way, respectful of your home.

Ca
Review №67

Johnny c and keith d showed up and didn’t give up until the job was done. Now I can enjoy a cool 4 of july weekend with the family.

Jo
Review №68

Nick was efficient and professional and patient with my questions, for which he was well prepared. You are fortunate to have him.Separately, I was disappointed to have to pay for a whole pump, at a full price, when the problem, as I told your customer service person when I called for help, was only an inexpensive part. I expect many of your competitors do also. I’m willing to pay more for good advice, if I don’t feel ripped off. Since we all have easy access to better information about what things really cost nowadays, I hope you will realign your prices and charge for what really adds value, which is professionals like Nick.

Ro
Review №69

Sean and Chris did a great job on the annual operation check for our heating system. Adjusted settings for best performance and answered all of my questions. Thanks so much.

Ch
Review №70

I have used them to service my tanklessSystem and my AC I am happy with them

Ro
Review №71

He was courteous and knowledgeable and worked in a professional manor.

Do
Review №72

Very knowledgeable and caring along with great professionalism

Bo
Review №73

At our request, Jon provided details of options for replacing our existing HVAC systems. We had previously received, from Sean during our seasonal system prep visit, an assessment of the systems current status and deficiencies. Jon did a very good job analyzing and communicating our options.

Ch
Review №74

I had an issue with my Daikin split unit and called for service. Scheduling was easy and Jason arrived early the next day. Jason was professional, friendly, and got the job done fast. I will definitely be giving them a call with my needs in the future.

Do
Review №75

Working with John at Boulden for an estimate for new water heater and HVAC. Thorough explanations and recommendations.

Sa
Review №76

The technician Sean was awesome and very knowledgeable and I would definitely recommending Bolden Brothers for HVAC services

Sh
Review №77

Johnny C. was the technician that came out to service us. I cant say enough about his service. He explained everything that he would be doing ahead of time. He made sure that he kept the area clean. And he was very professional, knowledgeable and friendly. I cant say enough about Johnny C. Boulden has never failed us!

Al
Review №78

I used the Boulden Brothers to fix out electrical work (mostly issues with outlets and lighting fixtures) at a new house and Daeron was able to get us back up and running quickly. He was also very professional and pleasant to work with and I will definitely be using them again!

An
Review №79

Todd an atom were great. They were very respectful of my home and cleaned up after themselves. The job was quick and easy and they were immensely courteous. Would highly recommend a Boulden Brothers and will use them again

Na
Review №80

Very professional and a thorough check of my A/C, and it is finally working.

Pa
Review №81

Travis was very helpful, & gave us all the info we needed

Ka
Review №82

Very professional. Great price.

py
Review №83

We replaced our old cast iron water line to hall toilet, another toilet and shower. It was expensive but the guys did a good job. It was a big job and took a long time to complete. Couple days later, I was cleaning the hall bath tub and notice that our ceramic tub was chipped and scratched. Im not sure if they drop heavy tools or the cast iron flange from the toilet there and it accidentally chipped it and scratched our tube? See attached pictures. We called the office and they had Paul called us back and we told him our findings. Paul told us office will call us back. It has been over 2 weeks and we heard nothing from the office or anyone calling us back. This really leave a bad taste for first time customer like me who probably will never use them again.

Ph
Review №84

He cant to give an estimate on replacing electric panel. Very nice and personable guy.

ki
Review №85

John G. was incredible, very detail, professional and courteous. I would definitely recommend Boulden Brothers.Kim G.

Ba
Review №86

My dusk to dawn light was not working. They sent out an electrician out by the name of John. The switch was turned off!!! Way to go John for finding the problem.

Ag
Review №87

Colton installed a new kitchen faucet. He was quick and efficient and even cleaned up under the sink. Fantastic job. We love Boulden.

Da
Review №88

Was awesome, polite and an expert. Would use their services again

Sa
Review №89

Daeron installed a whole house surge protector in my townhouse. He also removed the remains of the exploded bulbs and put in new ones. He did an excellent job. He was very helpful, pleasant, and professional and explained everything thoroughly. I felt totally comfortable around him and he made me feel like a valued customer. It was a pleasure having Daeron as a technician. 😊

Co
Review №90

Check electric problem. He did a good job, but the problem could not be fixed.

ke
Review №91

Great service, professional and very friendly.

De
Review №92

Boulden Brothers is a top notch plumbing service and they employ great individuals. Joe W. is by far one of the most professional individuals I have met and walked me through all my options during a recent issue I had with my sub pump. He went above and beyond the expectations and I’d recommend Joe W. And Boulden Brothers to anyone needing plumbing and heating services.

St
Review №93

Todd did a great job of evaluating the problem and a very thorough job of explaining the situation and delivering the bad news. He was patient and extremely professional.

Ro
Review №94

Daeron did fantastic work- efficient, knowledgeable and courteous. He’s an asset to Boulden, for sure

Di
Review №95

Ryan has been an excellent job!

De
Review №96

Daniel provided a positive experience, was very professional in his work, and communicated well during the installation of outdoor outlets.

Na
Review №97

Very professional and courteous. Took the time to explain what was done and went over options.

Eu
Review №98

Sean, the servicing technician was prompt and professional. He did what I thought was an excellent job of getting my furnace working reliably again. If I need service again, I would ask for him. Overall, I was very pleased with Boulder Brothers service. They earn an excellent rating all around.

Em
Review №99

Please start offering free quotes for the service that does not require diagnostics

Vi
Review №100

Our tech Nick was great! He was very knowledgeable and took the time to explain to me the condition of our boiler. Highly recommend this company to all who need heating or a/c work.

Information
26 Photos
100 Comments
4.8 Rating
  • Address:107 Sandy Dr Bldg 700, Newark, DE 19713, United States
  • Site:https://bouldenbrothers.com/
  • Phone:+1 302-368-3848
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • HVAC contractor
  • Air duct cleaning service
  • Electrician
  • Furnace repair service
  • Gas company
  • Heating contractor
  • Plumber
  • Propane supplier
  • Sewage disposal service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Offerings
  • Repair services:Yes
Similar organizations