There is a lot of uncertainty in the reviews, but this service worked quickly and smoothly for me. The timing worked out that this bus was the fastest way to get to EWR. Bring cash if you want to purchase a ticket at the time of boarding (which I recommend, in case you miss it for some reason). Everybody wore a mask when I rode. If you are the only person traveling, this is a reasonable choice.

Absolute scam, do not take! Theres other ways to get to NYC, does not show up at all when it says

Boy this is the best way to get to Newark airport from NYC. Bus ( Coach) is clean . You would save a lot of money. Buy your tickets online but I do advice you give yourself time to get to the airport just in case of delay. This is my new way to travel. Save me a lot of 💰 on 🚕.

Waited well over an hour, late at night, when trying to get back home to NYC from Newark. One (or more) of the scheduled buses simply never showed. When the last bus of the night finally did show up, late, the driver simply shrugged. No apology, no explanation. Contacted the company the next day, and they offered no apology or reimbursement. This company disdains their customers and doesnt deserve one cent of your money.

Not reliable to come on time. Has no schedule posted. They don’t answer the phone. You could wait for an hour without knowing when they’re coming. Service is Ok once you’re on the bus.

Great service and pickup from Newark Liberty airport. I didnt have the ticket prior to boarding so I bought the ticket online on the bus and showed it to the driver later. Boarded the bus at 5:30 and reached Port Authority at 6:00 am. Bus was empty in the morning.

Terrible company! Don’t accept credit cards. Can’t break a $100 dollar bill. Only runs about every hour from Newark airport to Manhattan. Driver rude. Take the train or a cab instead.

Clean bus. Got me from Grand Central Train Station in NYC to Newark Airport in about 40 mins and its only $30 Round Trip. I would highly recommend it. Bus was clean with lots of room. I took the 7am bus and he was on time. Made my flight with hours to spare. Only a 3 min walk to the bus stop from Grand Central.

The Information Desk at the Port Authority told me I could use a credit card to purchase a ticket from the driver on the Airport Express bus to Newark, but, after waiting in line to get on, the bus driver said he wouldn’t take the card. Not taking a credit card in 2021 doesn’t make a lot of sense, and if cards aren’t accepted, then this should be a standard policy. Everyone should be on the same page.I didn’t have enough cash for the fare, so I tried to exit the bus. When I moved to go out the door that wasn’t packed with people trying to get on, the driver pushed his forearm into my chest! Goes without saying, but a bus driver doesn’t need to touch a passenger for any reason. If the driver doesn’t want to let someone use a particular door to exit, then just say, “Use the other door.”If you’re traveling with a couple people, a taxi doesn’t cost much more and it’s faster.

Departed right on time from Grand Central. Easy way to get to Newark Airport. I highly recommend!

Both times we booked it, The bus never showed up despite waiting for an hour. Both times we had to get a cab. Almost missed our flight on the way back to the airport. While the service is a lot cheaper than a cab, it is extremely unreliable, I am now trying to get a refund for the 4 tickets I paid for, yet they cant give me one even though their busses just never showed up. Id recommend just getting a cab, and if you need to budget, get a train, but dont try your luck with Newark Airport Express. I wasted $74 dollars, and still had to end up paying for a Cab on top of it.

We took a ride from Newark airport to manhattan timesquare around 10:45am on 6/16/2021. We got charged full price $17 one way each person even though we told the bus driver we are both senior citizens. We supposed to pay $10 per persons for one way trip. He charged us $38 for two seniors. We gave him $40 and he only gave us back $1 because he said he did not have enough change. The bus number is 6548. We are not happy with this driver service. We were happy with the lady driver for the trip from port authority (timesquare) to neward airport on 6/13/2021 around 9:30 am. Shes an honest driver.

The bus is completely packed full of people without masks, and takes about 2x as long as the train thanks to traffic and passenger boating times.Always take the train

It got me to the airport! Just make sure you buy your tickets online bc they dont sell them on site!

I mean...what can you complain given the price? Took me about 45 min from EWR to Grand Central (8:30 am Monday to 9:15 am)

Never take this bus. It is extremely unreliable.

Bus takes forever to load and you have to go through all Manhattan traffic. Fortunately my flight got delayed or otherwise I would have missed it

Just the worst. Buses are never on time. Managers are rude. They change the schedule without letting anyone know. Avoid if possible

Inexpensive and quick ride from the airport. Best way to get to and from Airport

Never take this bus. Ive waited more than an hour and it never showed up. Its a total scam. Dont try your luck.

Only 6 trips/day during pandemic. Im used to 4/hr. Train better bet during these tough times.

The best way to commute to Newark airport from NewYork.

Buy your ticket online cause on the bus, driver only accepts cash payments, rips you off with the service fee, and does not accept to sell you a round trip ticket. When you pay him he does not give you a ticket or a receipt, he probably keeps all the cash for himself .

On a saturday, bus was waiting at 11:45 at grand central stop (which is on 41st between Lexington and Park.) Driver is very nice and says we’re leaving “in a few minutes” and to buy tickets at the news shop. We left at 12pm exactly and there were multiple opportunities to buy tickets on board, especially when using a credit card. Made it to the last NYC stop at 12:23 where they checked tickets and left there at 12:30. So this bus is scheduled for 30 minutes to cross a few blocks of Manhattan. Then it’s 30 minutes more to Newark. We arrived last stop terminal C at 1:02.It’s a coach style bus you put your luggage beneath, there are power outlets although on my bus they did not work. The bus was wrapped in an advertisement making it difficult to see out the windows (but well shaded on a sunny day?)

Had to hike to Newark airport from Queens and took the Newark Express from grand central. The bus was clean and comfortable, the a.c. worked great, it left on time and we arrived at the airport in the time frame they had posted. With 3 stops in N.Y.C (Grand Central, 5th Ave, and the Port Authority bus terminal), if your looking for a quick ride to Newark airport from N.Y.C. this is a great option.

They never showed up at Bryant Park. I had to get a Lyft.

Inconvenient and rude about it.

We had a very good experience. I had read the reviews and was wary. Yet everything was very smooth. We arrived at Port Authority at about 5:42 AM and was told that the bus leaves @ 6:00 AM. We waited around a little bit then around 5:50 AM we saw the bus pull-up. We boarded and then a few minutes later an employee entered the bus and took our tickets. The bus left around 6:02 AM. It took about 24 minutes to get to the Newark Airport. We were at Terminal C, the third stop at the airport. So this took three or four minutes longer. Altogether ~28 minutes from Port Authority to EWR. If I remember correctly there was 14 people on the bus to the airport. Id definitely use this service again.

Pretty much the worst airport service I have ever experienced. Waited an hour after the bus time to watch the driver and manager struggle to figure out how the clear the seats for the wheelchair platform to be released.After 30 minutes of kicking they finally forced the seats forward only to realize they moved the wrong seats. They eventually cleared the path but struggled another 10 mins to figure out the platform release mechanism.Finally the poor lady on the wheelchair was on the bus when of course - the they managed to jam the mechanism as the railing supports were not tucked in properly.1 entire hour just evaporated. Safe to say, many were panicked about their flights just like the lady on the wheelchair who wouldn’t stop apologizing to the rest of us. Appalling. No one should be made to feel like this.Incapable, unapologetic and apathetic staff. Their arrogance was clear with all the swearing and cursing.Newark Airport (non) Express- please fix your shit.

Sometimes it shows up. Sometimes it doesnt.Newark Terminal B at 1:06 today 6/28. Waited until 1:40pm. No traffic No bus. Save yourself the aggravation. Take NJT or Uber.

Some of the negative reviews had me concerned, but this is a perfectly fine way to get from Manhattan to Newark for under $20. I traveled on a Sunday, late morning. I got on the bus at 10:50 a.m. at the Grand Central stop and we departed at 11:00 a.m. We got to the third stop at the Port Authority Bus Terminal at 11:20 and this is where they checked tickets for those who bought them online (which was a very simple process) and sold them via both cash and credit to those buying on the spot. We departed at 11:30 and arrived at Terminal A at 11:55. We were at Terminal B right at noon, and I presume it got to Terminal C 5 minutes later.I imagine you would want to give it 20-30 minutes extra on a weekday, possibly more if youre travelling during rush hours.Driver was perfectly nice and drove safely. The bus was wrapped in an ad, so your view is greatly diminished. The bus ineterior is outdated but fine.

Bus driver nice...ticket taker cold....fees listed were Not correct! Even after I showed him the website. It use to be a better value and service.

They dont provide refund. buses sometimes just dont show up. not reliable.

Bus from Newark to NYC was great. On the way back from NY to Newark, the driver was rude, unprofessional, and she needs to lose her job. She closed the door on us first, wouldn’t let us board. We would have waited for the next bus (and should have) but then she opened the door and continued to smart off saying “uh-uh, you done said no but come on”. So we boarded. Waited another 7 minutes before we pulled off and watched her do the same while scrolling through her cell phone to several other people. Just before we left, she and her associate shut the door on another lady and she said “I don’t know what she’s waiting on but it ain’t me” and pulled away. Just rude and not suitable for public service. Bus #6548 NYC to Newark 1/18/20 at 6:10 pm

Its an inexpensive bus trip from and to newark airport to New York City. Yes the bus drivers can be rude but hey your saving money. You can prepay your ticket online or pay on the bus. Its quick and found it reliable.

Awful, unreliable schedule

The worst airport bus I have ever experienced, please dont trust their time schedule, otherwise you may wait there like us for 40 minutes. And their staff were also irresponsible, when the passengers were worrying that they may not catch the flight, they were chatting at a stop....

Was about a 5 minute wait from the Bryant Park location (second stop out of 3) for a bus to arrive. From the Port Authority stop (last stop) it was about a 40 minute ride to get to Newark Airport. They were pretty strict about checking the tickets which took up about 10 minutes and went around verifying ages for the children tickets which I was surprised about.I noticed that they operate a few different kinds of buses, the one I was on was like a Shortline bus while some of the others were more of your traditional MTA bus.In total not a terrible service if you have time; took about an hour and 20 minutes to arrive at Terminal A.

Truly dismal service. Waited 40 mins at Airport, gave up and used Uber.Tried to use it from Grand Central but Street was closed. Went to Bryant Park and bus drive right past without stopping! Gave up and booked a $100 Uber ride instead.Might be ok if you have all day to travel between Newark Airport and Manhattan otherwise use any other service available.

The bus was about 20 minutes late. It did not pick us up in the designated location and we were directed to another location. The method of payment is slow and the bus sits for about 15 minutes while everyone pays. A supposed 50 minute ride took about 90 minutes. Take the train or a cab as they will be more reliable and on a better schedule, I will never take this service again as it is not express.

They should probably disclose the actual pickup location is at the corner in front of Zara. NOT WHERE IT IS DISPLAYED ON MAP. Also they are closer to every hour. DO NOT TAKE THIS BUS UNLESS YOU WANT TO MISS YOU FLIGHT OR LEAVE 5 HOURS EARLY.

It will take you 2.5 hours to get the EWR from Manhattan if you take this bus. Strongly recommend not taking it. They need to put time estimates on their website. I would like a refund for my missed flight too.

You are not suppose to cancel 90% of busses without letting people know. Stolen 30$

Do not count with that, ticket is not refundable and the buses are really late. I bought my ticket, after waiting long time for the bus I new I would be already late for my flight, I wanted my money back and no chance, the lady was not very nice. I had to call Uber, so I spent 18$ just for nothing! Will never use this service again.

Port authority bus stop is located on 41st and 8th ave but you must walk toward 9th ave. You will see the sign. Best time to take the bus and flight is in the early am. Other wise your gonna deal with traffic. Arrives ever 20 mins peak time, 30 mins off peak. What else do you want for $18

VERY RUDE STAFF! No hello no thanks...nothing...Terrible service! Not at all Express. So long way to reach the airport.... ;-) very bad trip, i dont recommend this service.

This is not a luxury service.The driver might shut you in the door as you enter.As you wrestle free from its robotic vice grip, you might expect a word or two from the closer. Youll get, at most, a blank stare.But you arent here for the conversation. Laugh it off friend, because this is the Newark Airport Shuttle.$18 prompt bus service from EWR to Times Square and points east. No perks. If the world revolves around you, kindly call yourself an Uber instead.

Its clean

Every 15 minutes? Yeah, right. More like wait for 20 and then look at a full bus while the driver gets off and smokes. So long that the NEXT shuttle comes behind it. And then another wait on that one for 30 minutes for no perceptible reason. Skip it. Not worth it even if it were free.

Public infrastructure joke & inefficiency possible only in UK & USA - you cannot see similar way of airport commute anywhere in Europe, former Soviet Union included. Brings back memories of 3rd world backpacking 15 years ago

Horrible. Service not every 20 minutes, but almost 2 hours. And yet they present themselves a reliable. Take a train instead.

Stepped onto the bus, kind of stressed because we were taking an international flight and the bus stop was very difficult to locate with almost no signage. The an checking the tickets straight up told us our tickets were not valid! And was insistent! Until I pretty much started to cry and he admitted he was joking. VILE man who should not be allowed near customers. Bus ride was pretty quick but bus was grubby and smelly. Then upon exit the driver made an extremely tasteless joke at our expense. NEVER AGAIN.

Worst ever! Don’t book it! Not reliable at all! It’s just a good way to waste money and miss your flight. Take a cab...

Outstanding service. Bus was on time on both occasions we used the service. Staff was professional and friendly.

The main problem with this service is that it is more expensive than the train and probably not as good. One would expect the bus to be cheaper than the train, so it is a bit surprising that this service manages to survive. Another puzzle. Why is the fare advertised as $17 when you have to pay $18 including $1 administration fee? Come on Coach USA the fare is $18 admit it!

Bus says it runs every 20 minutes during peak time. Been waiting 45 minutes with still no bus in sight.

This company is a FRAUD! You pay for a ticket online and they promise 30 minute departures but I was waiting there for more than an hour before I finally took a cab along with others waiting with me.I emailed them about a refund and got NO RESPONSE.This company is a SHAM. PLEASE PLEASE do not take this service.

Never there.

Terrible experience - Paid $15 for a ticket and waited under the overpass at Port Authority for 30 minutes. I later learned that there was heavy traffic in the city that day, but no representative of the company notified us of any delays or issues.I ultimately shared a $70 Uber from Port Authority to the airport with 3 other Newark Airport Express customers who feared that they would miss their flight. Because we waited so long for the Newark Airport Express, we almost did miss our flight.I should have just taken the train from Penn Station. I advise others to do the same.

Outstanding service, no delays whatsoever. Bought ticket online day before, walked to 9 Avenue & 41st @9:30am, bus was boarding. Bus arrived to EWR @10:15am.

Old city busses turned into shuttles will be your first impression of New York. When trying to return, you will wait almost one hour to be able to board the shuttle, but no worries, the ones that boarded already will waste another 15-20 mins at the stop for no reason whatsoever. At least its a good place to find people to split the cab fare.

Long wait, very rude staff who hardly speak English and expensive for what you get.Don’t make the same mistake and take the train...

On time, courteous, reasonably priced, clean and prompt. Good service.

Pathetic customer service. Treats patrons as dirt. The drivers and other customer facing staff have HUGE attitude problem

Easy to use and great way to get to NYC from Newark airport.

Waited 30 minutes at the Newark pickup location. The bus finally came and pulled way past the stop. I started walking over with my bags and it left without waiting even 3 seconds. I chased it down and it still would not stop. Absolutely horrible.

Waited 40+ min and no bus. Thats $17 well spent. Will be putting in a complaint at the BBB

A taxi may be expensive, but it’s less expensive than buying a new plane ticket. Do not take this bus.

Doesnt have clear stops - no live updates bus definitely doesnt come every 20 mins

Not that bad as the other mentioned.Yet, with no other better choice and to pay safe, I came to the station much earlier.FYI, I am going to list my journey with this express to you!Depart at Port Bus Terminal Station (42 st, 8 Av, NYC) to EWRDate: weekday morning; early September 2016.10:05am- I saw a bus just departed when I arrived the station. There were 4ppl queuing before me.10:10am- the staff came to me and I bought the tickets. Spent less than 3mins. Got the receipt of payment. No real tickets will be printed out for you.10:21am- our bus came. The staff asked which airline/terminal we were going to.(Tips: you can check it online beforehand or tell the staff the airline that youre going to take and they will know the terminal you should go (A/B/C)There were around 40seats left when we got on the bus.10:30am- our bus departed. 10mins delayed as the schedule should be every 15mins. But it was so pretty good, wasnt it? (I thought it would delay more than 60mins)11:05am- arrived Terminal A11:10am- arrived Terminal B11:12am- arrived Terminal C!!!For my parents, who are aged above 62 but non-citizen, they are still allowed to enjoy the discounted fare which is US$9@ (included $1 admin fee).If I take taxi, it will cost around $80-90 so Im pretty happy about this trip at this price!!Lastly, it got free wifi on the bus.

I waited at the airport for 40min for a bus because the 6pm one didnt even show up. And then, en route, it stopped at the side of the highway and threatened to break down.

If youre thinking of taking this shuttle into Manhattan, dont. Fly into LaGuardia or JFK and take the NYC Airporter, 100x better experience, and use of time.

PSA: This is a SCAM. DO NOT BUY!. I bought a round trip ticket and at the way back, when i was already inside the bus, they said my ticket is not valid. I had to buy a new one or leave the bus. Of course I would miss my flight if I get off, so had to pay again for the bus, although I already paid!SCAM!!!!!!!

I missed my flight from EWR because of this bus company. I left ON TIME. This express bus is NOT express!!!!! It literally took me 2 1/2 hours to get from Grand Central to Newark Airport.

Old airport. Security check was a nightmare

Almost the worst shuttle experience. A bunch of people waited for 2 hours to get on one and it was midnight. Will avoid it whenever possible.

Want to wait an hour out in the cold?

Not only expensive but also slow

This is the worst airport service I ever used. Take a cab instead.

Been waiting for 1.5hrs. Im still waiting. DO NOT TRUST THIS SERVICE SCHEDULE!

Totally unreliable. Take the train instead.

Never use this service.

Never on time

Polite, good service

Waited for an hour at the indicated sign and banners, both the 2:30 and 3:15 pm bus didn’t show up. Phone number not responsive. Fortunately the flight was delayed, would have missed it otherwise. Would strongly recommend to take the train from Penn instead of taking this gamble. Doesn’t look like the gamble has been paying out for others well either looking at the reviews.

Bus stop to Newark Airport.The bus stop is in front of Katagiri, where rice balls are sold. It runs every 20 minutes during the day, $ 18 one way.The uncle will come to sell tickets before departure. You can use a credit card. Dont throw away your ticket at the bus stop two stops ahead.Luggage such as suitcases have a place in front of the seat.

Absolutely hassle-free connection back and forth between Newark Airport and Grand Central Station for a fair price, especially if you immediately book a return ticket.

Unsuspecting, I got on the bus and experienced a horror ride! Even though the driver had to struggle through the rush hour, a few basic traffic rules should be followed. For example, that you do not pull on the highway over the green strip, if you missed an exit.Or drive all the way to the left-hander lane and then turn to the far right.Never again!

My husband, our children 9 + 11 and I used the shuttle last Saturday. We got in at 12:55 am at 41st between park ave and lexington, the 1st of three stops. two more passengers joined us. 13:02 we went. I was very impressed by the driving skills of the bus driver. a few minutes later at the 2nd station probably two more passengers were arriving. Immediately we drove to the 3rd stop a few minutes away. another 10-15 passengers boarded the bus. the rest of the ride went very fast but for new yorker conditions absolutely normal and pleasant, until we finally reached terminal a, some got out already. at 13:52 we arrived at our destination - terminal b -. The trip cost us as a family under 50 dollars. a bargain unlike any shuttles and taxi offered. I can recommend the bus to anyone.