This location is new for me as Im originally from Temple. But over the years Ive never had a problem with Valvoline no matter where I go. Theres usually 2,3, and sometimes 4 people working on my vehicle. They are quick and efficient. They make sure they know what services they offer and everything they did at the time of my visit. I usually do my own changes but since weve moved into a rental here in San Antonio Id like to see my deposit back. Haha. Valvoline is who I trust while I take a break in the meantime.
I was so impressed with the service I received today. I normally go to Lexus for all my oil changes but I didnt feel like driving to San Antonio. The Valvoline crew was fast, friendly and professional. Ill definitely be back!
Normally I love the service at valvoline but this location is SUPER slow and they didn’t even come ask what I was there for when I had been waiting for about 30 minutes. All I needed was my fluids and tire pressure checked. This location’s service is slow, be prepared to wait.
Great company. Helpful and very friendly staff. Very knowledgeable. Use every time I need minor work done.
I was promised by staff that a special oil for my Audi would be ordered for my vehicle and it would be ready for me yesterday 08/06/2021. I called today to confirm if my oil was in stock. It was never ordered and now I have to go to San Antonio for an oil change. Don’t make promises you can’t keep guys. I’m done with this place.
Amazing service. Very knowledgeable about care maintenance and Sergio is very calm under pressure. The technician was very helpful as well with my infinity g37. Will definitely come back. Thank you guys.P.S. amazing prices.
Staff were extremely polite, helpful, and the only shop out of the 5 I tried willing to change the oil on my Alfa Romeo.
Nice people. Let me know what steps they were doing. Reviewed results. Clean.
Blew a flat on the way to work and they helped me get my spare on. They were super friendly and fast and I wish I could remember the guys name who helped me - it started with a J - to do him justice. They really helped me out, and I couldnt recommend them enough.
Great service! Very fast and kind.
Got an oil change and state inspection today. Easy and professional.
I was greeted by a gentleman name Albert very friendly. Then the manager Frankie was very helpful not only he did oil change but Offered other items that needed attention and I wasn’t pressured on getting it. And the gentleman doing the oil change did a good job as well. I was there for about 15 minutes in and out good customer service.I will go back most definitely I will be getting transmission fluid change I believe it’s a good deal. I recommend this place thank you
Excellent service, accepted competitors coupon, i went here because theyre family owned local. Will go for my other vehicles oil changes
Need oil and inspection. Read the reviews which were solid and great location so gave it a try. William was very professional and his crew did a great job. Highly recommend!
Overall, the service was fast. Apparently it is a new place in town which is great since I’m new here as well. However, I would advise managers to let their employees know to watch their language. If I heard the name correctly, the name was Dillon. Mr Dillon could work on his language. Had to roll up my back windows since I had my sisters kids and didn’t want them to hear any inappropriate things. I Will come back if this issue is fixed!
Needed an oil change and didn’t have time to wait hours at a dealership so I went here. I was greeted by a guy named Ryan I believe and he was extremely helpful and nice! He broke down the numbers of what I would be paying for my oil change and recommended the best synthetic oil for my car. He also offered additional services, such as a replacement for my windshield wiper blades for an additional charge and possible discount for 2 and I accepted. He showed me also showed me what was being worked on such as the air filter being clean, the oil levels and battery levels. All within 15-20 mins! I will be back for sure!
My step dad loved that their service is fast. However, if going fast means leave oil on the bottom of my step dads truck, then we probably won’t come back. According to his receipt, a technician name Dylen made a huge mess and now our new drive way is dirty by the small leaks. Management has to get this resolved.
Awsome customer service the guys were awsome im bad with names but he had baby foot prints on his arms.the way they communicate is awsome i will for sure come back great job guys and gals awsome crew i highly recommend this place.
First time customer and I will definitely be returning! The crew who worked on my car were professional, friendly and fast! I also received a 50% off oil change in the mail, which is what brought me to Valvoline in the first place! Thank you so much!
They let me tow my car to the business after I had overfilled the oil in my car. They were a great help would definitely recommend !
This Valvoline location checked to be sure they had a filter for my new car when I called. One of the other Valvoline locations in town told me there was no way to know until my car was actually in the shop. We had already been turned away at a couple of other oil change shops because the car was too new, so I really appreciated their effort. Service was quick and professional.
Was quick, in and out and you stay in your car. The coupon definitely helped!
Resolved issues quickly.
The service was friendly but it took a long time to get through. It looked like they were understaffed. Everyone was working quickly but they couldnt keep up.
Very professional and utilized teamwork to get me in and out as fast as possible when I got my oil change and inspection done today. I believe the supervisor was named William. He was friendly and well spoken. A truck with a trailer wanted a oil change but Will had to turn them away since the man did not want to drop his trailer. He was professional about it since it was policy he did the right thing but the man did not care and was somewhat rude. He handled the situation perfectly and deserves a raise/promotion for leading by example. I’m glad the place has opened just a mile from my home. This will be my go to place for routine work.
Great service. Very detailed and professional
Great and fast place to get an oil change. Highly recommend!
Fast service, a little pricey but you are paying for convenience. Very attentive staff.
EXCELLENT service! Great communication, professional and friendly staff, and didn’t try to sell me anything I didn’t need! Took great care of my new car. Will definitely be returning.
William, Everett and the crew were professional, friendly and quick. Between my conversation and the conversations I overheard with other customers, they never tried to pry in an upsell for unnecessary services as many other services try. The prices were inline with industry, and I appreciated they took the last effort to make sure everything was tightened down in the engine compartment, even things they didn’t service. I will be going back for future oil changes.
They are super nice and so good on time! I went about 5 minutes before they opened and expected to wait for 8 o’clock but they took care of me anyways and were so informative.
This was my first experience getting an oil change here and they were so kind and patient. The whole process was contactless and very quick and professionally done. Ill definitely go back and I have already recommended them to my friends and family.
If you need your oil change or inspection done I highly recommend this place. I dealt with William and he was awesome! Thanks for the great service!
First time here I am very satisfied with my oil change and all the services this team did in a speedy time Hospitality was on point.Thank you for a pleasant experience!!
Went in a few days ago for an oil change, and Albert, Damien and the rest of the guys were excellent. Went back today for an ac service and fuel system service and again, Albert, Damien and the rest of the team had me in and out in less than 30 minutes. Will definitely be returning for future services.
They were very Friendly & Quick. I had an inspection, oil change and they changed out my battery, ALL within 30 minutes. I will definitely be back!
Service was quick and I like that they top my fluids off
Super fast and efficient. Very friendly staff. Highly recommend. A+++
Professional service, all manufacturer recommended services performed, and staff was knowledgeable and personable.
Fast service, clear instructions.
Love that they are completely honest with you about what you need. Thanks Albert and everyone for being so helpful and friendly during my visit today! ☺️ Will be coming here for all my future oil changes.
Very fast friendly service ☺️
Honest fast knowledgeable .
Very professional & courteous.
Fast & thorough while you wait in your vehicle.
Excellent service!
Very professional and efficient team! Plus they did a sale on 50% off oils changes. If you are in this area, please stop and let them fix you up!
I decided to give this place a shot because I got a coupon for 50% off of an oil change. By the time we finished it taken over an hour to get an instant oil change!I will definitely not be coming back!
Albert Villearreal was so friendly and knew exactly what he was doing!! I will definitely be back with friends and family!! Thank you, Albert!!
Extremely professional! Great people & very good communication!
Took my car to this place and Albert and the whole crew were very helpful! Will definitely be back!! Thanks Albert!!
Awesome customer service!! Super fast
Everyone was friendly and helpful and I stayed in my car the whole time!
Provided fast and great service .
Very professional and very clean.
Fast, friendly good service and you stay in the car.
For some reason they refuse to replace the turn signal bulb on the driver side in the front I use a wheelchair and I told him it was blown out but they they said it wasnt so but it is
Very quick, informative and friendly service.
Good Crew. William the Manager is through and courteous.
Great service
Awesome!
Good 👍
Quick, easy, knowledgeable, and courteous
Chiiii great service