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Bandago Van Rental
1231 Lebanon Pike, Nashville, TN 37210, United States
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Bandago Van Rental

Comments
Ja
Review №1

Very Professional Service From Start To Finish. Our Van had some issues and they brought us a new van without hesitation. We will definitely use them again.

Mi
Review №2

3rd year in row weve used Bandago. Great people, Awesome vans. Love talking to the customer service people. They seem like surfers from California. So calm and easy going.

Ja
Review №3

Good customer service, old vehicle bad balance, tv not working old seat and smell weird..

Cr
Review №4

Staff was very nice and accommodating

Mi
Review №5

Had a few interactions with Bandago... Customer Service at the pickup location was great, very friendly and helpful. Spoke with a customer service rep over the phone prior to the rental and they were very accommodating to possibly rescheduling the trip (we didnt end up needing to do this). However, the bad interactions far outweighed the good. Bandago did not have the van we reserved when we arrived at pickup, we were presented with 2 downgraded options. We asked if they would reprice the rental to match the downgraded van, they said they most likely would, but billing is handled at corporate. Ultimately we were charged full price for a van we did not get. To compound insult to injury we were charged 900$ for a new windshield after getting a nickel size rock chip in the windshield. Some extra cost was expected to fix the rock chip but it did not warrant a new windshield. Overall poor experience, I would not recommend this company.- Update -I did speak with Mr. Laguana the owner of this company, he was able to resolve the issues in a fair, professional, and timely manner. While not always perfect, there is definitely a commitment to good customer service at this company.

Hi
Review №6

Bandago is the way to go! Super professional, clean and spacious vans. Great price! No complaints at all.

Ca
Review №7

Decent service, we showed up early which wasnt appreciated, oops! Van wasnt clean on the outside, looks like they wash and then let it drip dry. Well, on a black car you can see every drip!!! They re-washed for us which helped a little. They also look at the gas gauge on a steep hill so make sure its level when they mark it! Otherwise, good, Id do business with them again.

Ju
Review №8

Rented a very new 15 passenger van for extended vacation. So much room, the Ford Transit van had extra head room with xbox and dvd... The kids were able to spread out and not fight the whole time. The pick up process was quick, the parking space is right on the road - a little scary if lots of traffic in downtown Nashville. We returned the van today just as quickly as when we picked it up

Ph
Review №9

We used a Ford van for our travel plans. The prices are extremely reasonable & fast service too.

Li
Review №10

Everyone I worked with were great. Easy check in. Great van

Er
Review №11

Always great people to deal with

Te
Review №12

THESE GUYS ARE GREAT, THEY ARE VERY NICE AND EASY TO WORK WITH

Bo
Review №13

Very nice 4 star

Ja
Review №14

Great service

St
Review №15

It is approximately 12 minutes by car from the airport, and it is convenient to borrow a car. A 10-seater blessing Sierra is worth 4,000 Taiwan dollars for two days, which is reasonable and convenient.

Information
89 Photos
15 Comments
4.5 Rating
  • Address:1231 Lebanon Pike, Nashville, TN 37210, United States
  • Site:https://bandago.com/
  • Phone:+1 415-401-7659
Categories
  • Car rental agency
  • Van rental agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:9am–5pm
  • Sunday:9am–5pm
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