Booked a 7 passenger Tahoe with this company a couple months before a trip out for a wedding. About a week before the trip they called to say they may not have the exact car I ordered. Upon landing in Nashville I had a voicemail from them stating that they actually didnt have any car or us. I tried to speak to a manager to find out how this could happen and they said hed call me back sometime as he was out looking for more cars. I never got a call and had to spend my trip searching for a different car from another company. Very unprofessional and total lack of care on their part. They knew weeks in advance they did not have the car I ordered and didnt bother to tell me until we arrived in the city.

Patrick is a lifesaver! My girlfriend and I had an anniversary trip booked out of town this past weekend, and we were in dire need for a suv to navigate through all the Nashville snow to get out. He was able to get us one super quick, and expedited the booking process. Talk about top notch service!

Cannot say enough good things about this Enterprise location. These guys worked their tails off while we were there during the ice/snow storm. We stayed at an air bnb next door and could see how hard they were working in less than optimal conditions. We had multiple flights get canceled so decided to rent a car to drive home. They were so friendly and accommodating!! Patrick and Justice and all the other guys there seriously deserve 10 stars. They made us feel safe and taken care of during a stressful time of travel. Thanks guys!!!

I don’t know how to thank Patrick and Justis enough at Enterprise! They literally saved us in some pretty terrible weather conditions! We were trapped in our AirBNB across the road from their location due to inbound ice and snow and they were kind enough to rent us a car on the spot so we could get to the grocery store for supplies. After another day of cancelled flights they again helped us by upgrading us to a minivan so the 5 of us could drive back to Charleston, SC. Without their thoughtfulness and kindness we would likely still be in Nashville but we are now home and happy with our families. THANK YOU!

The guys at this Enterprise location were lifesavers! We were visiting Nashville with a group of girls staying at an air bnb next door during the winter storm. Our flights kept getting canceled and they helped us with a rental to get to the grocery store for some supplies. After another canceled flight, we decided to drive home. Patrick and Justice were so helpful in quickly finding us an upgrade so we could comfortably make the 9 hour drive. Awesome customer service and positive attitudes during that stressful time were greatly appreciated! THANK YOU for all of your help!!

Great customer service put my fiance in a up to dated car with no charge going out of town for the weekend with the kids had to stay back at home I am glad that I know that she have a safe vehicle to drive

Patrick and TJ were great and I recieved very good service

We are 5 southern gals that got stranded during the ice/snow storm just a few days ago. Patrick and Justice were super friendly and helpful. They were patient as we had tons of questions and concerns about driving, but they made our hectic situation a much calmer experience. Cant thank them enough. 5 star all the way!

Amazing service. When I picked up my vehicle, there was no Navigation device (which I ordered) so they looked at a number of options and found a vehicle with navigation. Nothing was too much trouble, they even offered to fill up the car with extra gas for the inconvenience. The vehicle was clean and new, Highly recommended!

We recently rented a car from Enterprise to travel in Tennessee. We picked up the car in Nashville, and then went to Pigeon Forge, Chattanooga, and turned it in in Memphis. The car was clean and ran well for us. We did not have any problems with it. They came and picked us up from our hotel in Nashville (free of charge) and took us to the rental place. Return at the Memphis airport was quick and easy.

Always great service and very nice vehicles to choose from. We will definitely rent a vehicle from Enterprise again.

I was trying to rent a vehicle from Enterprise in Nashville, TN on 8th Ave. Since it was very snowy that day they said they couldnt come get me because of the road so I said ok I live 2 miles away and could walk there and get the rental and the guy over the phone said sounds good and that they close at 3 p.m buy would wait for me to get there. I walk 2 miles in the freezing snow to Enterprise and get there at 3:01 p.m. I see one of the guys at the door as Im walking up only for him to tell me that they just locked the safe and sorry would not get me the rental I was promised! I walked through the freezing snow for nothing! Terrible customer service I mean absolutely awful. You let somebody walk through a freezing hell just to be turned away just a min after closing. Dont do business at this location.

My boyfriend and I had an anniversary trip planned to the mountains and needed a 4WD/AWD last minute due to all the snow we got. I called and talked to Patrik the manager in a panic knowing it’d be hard to come by, but he was able to hook us up with a beautiful Audi SUV that made me feel so safe in the snow and was super comfortable for our trip. Everyone was very nice and the car was clean. It made our anniversary trip even better. Couldn’t recommend Patrik and this location more.

Were quick and efficient. Enterprise has always given me great customer service no matter what state or country I am in and I have been using them for years.

Great customer service was provided to my son & I on 6/2/20 from Chris Carter. We went to 8th Ave Nashville location to drop off the rental car my son rented. Chris was the gentleman we spoke with and he drove us back to our hotel, so we didn’t have to walk back to our hotel. He was friendly and went above and beyond to make our drop off process smooth. Thank you Chris! Your kindness is very much appreciated.

Easy breezy check out! 👌🏽😁🚗

Although my experience with Enterprise is always pleasurable. I rented a minivan and it was the worst experience I have ever had renting a car. First, the car had a bad odor. The steering wheel was so stiff my arm still has pain. There was no blue tooth connection only an aux cord. To top it all off the right side door and trunk didnt lock or close when you pressed the automatic button on the keys. To my surprise upon returning to the car after parking the car, it was open and they had taken 68.00 dollars worth of stuff out of the car.

They really and truly need to figure out how to provide proper customer service. When I reserved my car I reserved for a luxury car weeks in advance. The day before they had downgraded me to a SUV I have an SUV and could have driven my own car. But I reserved for a Cadillac or equal to that. I asked again if they could do better and they said they would see but I was pretty much going to get whatever . I live 1 block from them and they showed up one hour late for my pickup which caused all the meetings I had to go to too fall through. My poor associate was standing around for 30 minutes more than she had to. They let me switch out cars once I was in Nashville. All the managers at the pick up location could have cared less- looking at me dead eyed as I held back tears. One girl named Amanda was quite kind. Aside from that and the late switch out.... horrible horrible service.

Definitely do not bother renting from this location. They gave us a car that stank like cigarettes and wont trade it out for another vehicle even though they clearly have other vehicles on the lot. They keep saying they dont have anything. I cant believe that they even let that car off their lot. Try another rental car company.

Kylie is the BEST. She went above and beyond to make my rental experience as easy and enjoyable as possible. Definitely recommend this location to anyone ... Everyone I met with was wonderful and made the process easy. Suggest picking up or dropping off vehicle at least an hour or 2 after they open if you can, it will minimize your wait greatly.

Amazing customer service. Really helped me out in a tough situation, waiting on car repairs.

Great location. Quick, easy and helpful.

The experience from the moment it started was terrible. When I arrive to pick up my reserved SUV, the guy told me he didnt show my reservation and he couldt help me. I finally asked to talk to the manager - I took an Uber there so I needed a car to drive and I did have a reservation. The manager came outside, found my reservation and got me on my way. So thankful for him! But when we dropped the SUV off, we left the cooler in the back seat, the guys working said they would take care of it. I accidentally left my iPad as well and I can not get a single person to help me. I filled out all the forms but because it was an airport location, they are saying they cant actually get a hold of anyone onsite. This is a huge deal, I need my work iPad back asap! Be careful for the crazy loop holes that Enterprise has going.

I am absolutely amazed at the level of service I received from Chris at Enterprise Rent-A-Car. He went above and beyond to ensure I had a great experience. I was traveling by myself, so I definitely appreciated his thoughtful, caring service. If youre looking for a rental car, I couldnt recommend Chris more. Youll be confident in the price you pay and the service you receive. I cant wait for my next trip to Nashville! Ill be coming back to this location for sure.

All the staff was very friendly and got me in and out as fast as they could. Picked up on a Friday morning and had to wait a couple of minutes, but they found my reservation quickly and got me in a car within 10 minutes. They were out of my reserved class of car, so they upgraded me to an SUV at the same cost. I was staying at a hotel about a mile away, so used the Enterprise pick up service and they were on time for my scheduled pick up too.Return was also easy, they came out to check the car and emailed my receipt and I was on my way.They also allowed me to park the rental overnight at the location, so I could avoid the $30+ parking fee at my hotel.I would rent from them again.

Terrible. Called at 9am made reservation. Said it would be 12. Called at 12 asked where car was. They said they were waiting on me to call. I said send. They said 20 minutes. 1 pm. Still no vehicle. Called they said 20 minutes. Don’t waste your time.

Completely painless experience! Got upgraded to a full size from a compact for free and checking out took less than 5 minutes since I used the website to book. After I dropped the car off they gave me a ride back as well. Will definitely be using this branch again.

This was one of the best rental experiences that I have ever had! Everyone who worked there was so nice and welcoming, not to mention really friendly and helpful! The people who picked me up and dropped me off did a great job of making me feel comfortable and engaging me in casual conversation so that the drive wasnt awkward. They even call to check on you to make sure that you are satisfied with your rental and everything! Its really great! I will most definitely be renting from this location again!!

Very happy with the service the agents were very kind and friendly .we were having a very bad day i was taking my mom to the heart doctor and my car over heated at the 24/65 split we moved 9 tenths of a mile in 45 min, my car over heated called my ins for tow truck and husband to come get us in moms car as we were two hours away from home husband left in moms car to come get us and her car broke down some sensor on the transmission stopped working. enterprise came and got us from the auto shop we got a car with no problem and finally made it back home at 8 pm14 hours after leaving home.

They were kind courteous very professional and flexible. I had a complicated rental. I also had the car longer than expected. I even changed from a regular weekly rental to a weekend special in the middle of my renting from enterprise on Lafayette street and they made the whole experience easy and enjoyable

Overall, the experience was okay. I called ahead of time and wanted to make sure that I got a vehicle that I felt safe driving. Unfortunately, there was a lapse in communication and they wanted to put me in a vehicle that was way too big for what I needed (and much lower gas mileage). After conversations with the representatives there, I was able to get the car that I felt comfortable with for the trip.Outside of that, the experience was fairly positive but I will not prepay for a vehicle again because of these frustrations.

Everyone was super friendly, helpful, all around great. Good rates, they do change, so you have to pay attention. Was able to cancel reservation and make a new one for a lower rate less than a week before renting.Everyone I talked to was extremely professional.Absolutely top choice location when it comes to renting vehicles.

These guys are great to deal with, some of the in-experienced reps. are a bit too rigid but in general theyve always done their best to accommodate me. I only did 4 stars because of the one or two mis-haps with a billing problem, some special rates listed on web site that weren’t honored because the season was not in full swing yet for those to be used, but I will say barring one (that was too small for me to waste my time on) they got the billing issue resolved quickly in a day or two.I continue to use these guys even though I have point status with Hertz from a business perspective.I wish there was a way to be listed as a re-occurring loyalty customer so when higher seasonal rates kick in I can continue to pay my regular rate.

I was in and out of their office for both Pickup and Return within 7 minutes. They gave me an upgrade without my asking. It was an excellent car (Corolla) that served me well. The rate was outstanding. The office is in an easy-to-find location, centrally located. The gentlemen who checked me in and out were friendly, efficient, professional. I couldnt ask for a better car rental experience.

I use this location twice a year and have always been treated with great customer service; friendly and helpful. I use their pick me up and take me back service every time, so convenient! Competitive rates and good reliable cars! Thank you!

Staff was very helpful!! Vehicle we rented was very clean!!!

As a new grandma, I find myself renting fairly often from this location in order to travel 6hrs away.These people are ALWAYS professional and MORE then helpful. As a debit card payer, I know the rules and check-in is a breeze !I wish it was more affordable but the ease of renting from here almost makes up for the price !A shout out to Brandon, he made todays rental effortless ! It was MUCH appreciated !!

Great service, simple transaction, a brilliant idea: Get a 24-hour rental for around fifty bucks and go beyond the wonderful Nashville sights to Franklin, TN. (See my reviews of Carnton Plantation, Grays on Main, and downtown Franklin. I hope you will understand why you must do this!)

I rent quite frequently at the 606 Lafayette location; at least once a month. Over this last year I have found the rental process at this location to be very smooth and hassle free. The pick up service is OK, but is frequently late by more than a half hour. The service at the counter has always been courteous and efficient. I will certainly continue to rent from this location. After all, they know me now, and that makes it go even smoother.

The friendly customer service & efficiency I received today was extraordinary from Kyle Maitland! This is the reason why I will ALWAYS choose Enterprise as well as refer them to my family & friends. Thank goodness my insurance company, Progressive partners with them for their insurers rental needs. I dropped off my car at the Beaman Body Shop & Enterprise happened to be there to handle the reservation for me. Kyle made it happen in less than 30 minutes & the Ford Explorer SUV was cleaned, crisp & dropped off at the shop for me. I am extremely pleased with the experience I received from Enterprise today!!! Thanks again Kyle & Enterprise for providing top notch service.

I was received by Emily Oleson upon arrival. She was very courteous and prompt. The entire check-in process took only minutes. When I returned the car, I was offered a ride home (and I lived quite far). Even though the choice of cars was limited, the price was reasonable.

When i walked into the 8th ave branch i felt a little out of place,but quickly every member there was very professional courteous and made my experience an easy one, i would like to point out i have walked in there from work not as clean as some and feeling like they would judge me on my appearance but that was not the case so i would like to thank the entire team for all there help and for also making me feel important #8thavenashvillierocks!!!!!!!

As both a State of TN government customer and for personal rentals, Im telling everybody - this Enterprise location has the best customer service of anyone I do business with. And theres a steady stream of new faces, which tells me that its part of the Enterprise culture to ensure great service.So many times you can find a great business arrangement but then some day it goes sour - - but here, Enterprise has maintained this high standard for over 3 years now. Keep it up, please!Bob AlexanderNashville, TN

They really went out of their way to ensure we were taken care of, with a wonderful upgrade! Thank you! Well definitely use them again.

Best services, friendly staff, good prices, my absolute favorite is there courtesy call after renting the car. Did I mention their customer service is one of a kind. Keep up the great job guys.

Id give this place 6 stars if possible. Courteous, well maintained, friendly. They waived some unnecessary fees (Young driver fee for my girlfriend) and they were quick when I returned the vehicle early due to a change of plans. Would definitely rent here again!

The customer service and the car was perfect. The facility in Nashville could use a little cleaning up /sprucing up. Other than that I have no qualms at all. Enterprise always has the best price of any competitors !

The friendliest, most detail-oriented, easy-to-transact-with staff Ive ever encountered. I had a last minute rental request, and forgot to request a pickup and they accommodated me with no problems. Great location. highly recommend!

DO NOT USE THIS LOCATION! They left me completely stranded and never picked me up (despite confirming the night before). I received no call, no text, and had to scramble to find another car rental company. Then, when I tried to follow up with the Branch Mgr, Caroline, and left a VERY detailed message with Jake, to let her know what happened, she never even called me back. Apparently, leaving people high and dry is a common occurrence - I heard it from the hotel, and the other car service who eventually helped me out, but not without a lot of stress, lost time, and additional expense!

My experience with the team at Enterprise on Lafayette has always be positive with a professional attitude. The great you immediately and follow that up with quick check in and a car that is clean and frequently better than I have anticipated. In addition, they are quite good at anticipating our needs, like calling for a cab to get us to the airport BEFORE we even ask.

Great service and great experience! Everyone was so friendly and helpful. We were in and out of the office in 5 minutes and our car was parked right up front. Great folks working there - keep up the good work!

The Nashville enterprise team is wonderful! They should make a commercial using Nashville representatives. I was so impressed on how they interacted with customers when I was in line to get my car.Great team!

My family is downsizing our vehicle fleet and decided to use Enterprise for our extra car needs. This last experience with them was outstanding! We needed an extra car for just a few days and on my way back home the tire blew out of the vehicle, they replaced the vehicle and gave me the a 1 day credit without even asking!

Our rep was very helpful and quick and very very sweet. My sister and I walked down to Enterprise hoping to get a vehicle, and much to our surprise there was only two left and thank goodness we were able to get one of them. They were quick to our response and we were off in a vehicle to enjoy the rest of our vacation. Thanks Enterprise!!

Quick and good service.

Ive rented many time from this location as I use the service for all of my road trips. They have always been friendly and very efficient. I especially like that they can pick me up, so getting there is never an issue. Cars are always clean, reliable and sometimes even fun to drive.

This may not happen often, but it happened to me. Enterprise driver showed up at the body shop to pick us up, but left with wrong passenger. Then another driver showed up for that passenger. He had to call his manager & make sure okay to take us to his location. Once there, the manager didnt know who the driver spoke with. He did get us a car, not the one Id arranged to drive, & he wrote off cost of gas, which was nice. However, expecting a pick up at 1:00 & in reality not leaving his facility until almost 3:00 was a drag. I called the original location to tell that manager what happened & I got a sorry about that. Need to be more conscientious & customer friendly.

The staff are exceptionally helpful, friendly, and efficient. My only critique is that I could literally never get a hold of them-- I called about various questions numerous times, over different days, and their phone would ring, place me on hold, and then disconnect. But other than that, they were great!

I use enterprise for every car rental! They are the best. They have the best prices and the best service. It was fast and easy!

Have rented from this Enterprise multiple times, and the experience has always gone smoothly. Great location along Lafayette in SoBro. Staff is friendly and helpful, and the rates are very reasonable. Would highly recommend this location if you are downtown and in need of a rental car.

Had confirmed reservation for 3pm on October 13th. 2019. Called earlier requesting that I be picked up. Emily who answered phone asked the address where I needed to be picked up then put me on hold. She came back to phone and informed me manager stated I was out of the range to be picked up. I informed her I have always used the 8th Ave location even when they were located on Lafayette Street and they always picked me up. My last rental at the 8th Ave location was May 25th - May 30th and I was picked up at my home. Poor customer service.

Experience would have been great, but they refused to come pick me up (you know, their slogan). After waiting on hold for 5 minutes listening to ads about how they would come pick you up anywhere--the garage, at home, at work--I was told they will only pick up people within 2 miles of their location, and I was over 4 miles away. The Enterprise location within 2 miles of my home is closed on Saturdays and wasnt an option for me for pick up. Had to spend $12 on a taxi to get my rental car and spend more money.

I meant to leave this review a while back, but its never too late to remember great service. Thank you to everyone who helped me that day. Especially Jake Gaffney, who was efficient, kind, and was transparent about the whole process. I definitely recommend going to this location and if you have the fortune of running into Jake, tell him hello and thanks from me!

I found out that some Enterprise sites rent cars at a higher rate than others here in Nashville. Even though theyre all less expensive than the national chain I was renting from (starts with a B, rhymes with udget) Im happiest with the downtown site because not only can you rent a large, 4-passenger pick-up truck, but its usually less expensive than their competitors an other Enterprise locations in the surrounding area. The vehicles are always clean and relatively new and have never given me a maintenance problem. The staff is friendly and will let me pick the car or truck I want if theres a choice. Oh, and they have Saturday and Sunday hours at this site so Im not forced to drive to the airport to pick up a car on the weekend. In my opinion, its the best rental car shop in town.

I was supposed to have a reservation at 7:30 through USAA but apparently they never actually made the reservation. When I arrived I was told there were no cars available for me. I asked him if there was anything they could do for me and the gentleman (I never got his name and I really regret that but possibly could have been a manager) did some digging and found a mini-van for me quick enough that I still made it to work on time. I was upset at first but my problem was quickly solved so would definitely recommend this location. Thank you so much sir for finding me a car!

Worst experience. Didn’t have a car when we arrived. Told us we would get free upgrade. Waited one hour. Had to take a smaller car and redo all information. Then they wanted to charge more than Costco said on our contract. Never use this place.

5 star service 10/10! Gunner and Jacob were terrific! Friendly and fast service. Will be renting from this location in the future!

Ive rented from this location at least a dozen times by now. The staff is friendly and helpful. Their choice in cars are not sometimes the best, but they help you get going. They are quite forgiving in how much gas you bring back.

Great guest service!I was having an emergency and the staff at the Lafayette St location went above and beyond to help. Special shout out to Jacob Reeves who saved my day. Thank you Lafayette St Enterprise!

The staff at castle hayne store were awesome! Went the extra mile to make sure i was happy with my rental. Definitely rent here.

Staff have been friendly, kind, and knowledgeable. The cars are clean and well kept. I continue to use them for my business travels because of the service I get here.

Excellent. We have rented from this location for several months. EVERYONE has been so kind.,helpful & patient. Thank you. Garrette,Jake,Jacob, & Ryan. Rock Stars.

Generally a positive no problem car rental experience....Car was available when indicated and no issues with vehicle... It was turned in at a different location than where I picked it up....That cost cost was 75$ which I think was high for a long term customer...

I am trying to rent a jeep wrangler 4 door and it did not tell me the prise and i am very upset

Went online to make a reservation. Show up and told I can’t rent a car because I do NOT have a return flight, even though I called and asked. So irate that I spent $20 on Lyft to have to run around and head back.Went to a local rental place and they told me they couldn’t rent me a vehicle because I have an out of state license. I called from the parking lot and they told me I could still rent, so I put a representative on the phone with me and the customer support didn’t know the policy!Waste of time and money!

Everything went very well . I came in from Los Angeles and planned on renting car for only two days, but ended up using car for 5 day, they were very accomidating and gave exceptional service. Even gave me a few discounts.

Enterprise not only picked me up after my car was bought to the collision center, but they delivered me back home after we replaced that car! Great service and beautiful car!

Use to love this place! New manager is racist and has bad customer skills. I will never go back to Enterprise again... After using Enterprise 5+ yrs. I see they don’t care about customer loyalty or fixing problems after they make them. Screw you enterprise. This new guy makes Enterprise look really bad because of his personal issues.

I rent from Enterprise only for their cheap rates and I dont like booking through 3rd party vendors. However, every experience there seems to be an issue with the vehicles I rent. My last rental the car had no brake pads and needed an oil change. The one before it a Chevy Cruze, needed an oil change. It would help if the representatives knew about the cars and what maintenance work was recently perform on the vehicles.

My car was stolen, my rental car was hit while I was sleeping, but Enterprise made me feel calm and ok, and I HIGHLY reccomend everyone who works there. For real, they go out of their way in any circumstance. High five :)

It was way more expensive than I thought it was going to be and after I was charged a high price per day for the vehicle they had the nerve to charge me for mileage and I had no idea. They also put a 385.00 hold on my card by accident and did not let me know that either. I was so irritated with them. I have had a really bad experience with this particular location about 5 years ago. I decided to give them another chance and they still disappointed me and I am definitely not satisfied!!!! I wish I could give them a negative star.

Very efficiently run.

Extremely accommodating to my situation. Everyone in the office was willing to help me Uber for the first time to the airport after returning my rental. A great and helpful staff!

I have been renting from this location for seven years and have been pleased with the service. The one time I had a bit of a problem was when there was a long wait for a car due to an unexpected increase in demand.Other than that the service has always been courteous and professional.

We were told we had a car so we took an Uber to get there. Once we got there, there was no vehicle for us. They even refused to figure out a solution for us. So we definitely will not go through them again.

I love this location!!$ they ALWAYS take good care of me!!! Thx Cody and Reggie... Great customer service!! The new crew at this location is nothing short of amazing!!! Patrick and Ryan always make sure im good!!!

Friendly and helpful staff, and was able to get what I needed. I was able to use their weekly rate to rent a car for a week, but unfortunately their basic damage coverage for the vehicle is set on a daily rate which adds up. I wish they could have a weekly rate that correlated more with the weekly rental rate.

Great experience, and Gunner was more than helpful. Would really recommend this location!

It was a great experience with efficient pickup and drop service.They upgraded me as they were short on some car-segments and also were courteous to reimburse for additional mileage the upgrade cost me.

Superb customer service. Efficient operation. Highly recommended.

On April 5, 2021 I rented a car in Phoenix (at the airport enterprise Rent-A-Car terminal) I got 10 miles out of town and the air pressure light came on I had to stop and put air in the tires and I had to put air in the tires of the car every day that I used it till I returned it 3 days early because they wouldn’t replace the car I went to three different places I asked for a refund they didn’t even respond!!! I will never use enterprise Rent-A-Car ever again I paid $289 for a car that I drove from Phoenix to Prescott and then parked because I had to put it air in the tires daily. They have complete documentation because I called them a half a dozen times and spent hours on the phone with people that couldn’t help me!

Terrible place. Go to Hertz. Enterprises sheer defiant unwillingness to accept ANY other form of Proof of Insurance other than a form THEY DEEM acceptable, is flat out ridiculous. And I WORK for a major insurance company. Dont waste your time, energy or money here. Hertz has better prices anyway.

Had to have my car repaired twice and I as a result was given two rentals during a two week period. The 1st time was uneventful and just the regular rental car process. The 2nd time I was met by this Calvin Klein model look-a-like who I think was named Anthony. There was an issue with finding my reservation but he eventually found me a car instead of the available pickup truck that Im sure I would have brought back damaged. Returning the car was smooth until I realized I left my work parking pass in the car. Zach searched the car and the lost and found and was able to find it. Shout out to Anthony and Zach. I dont like Nashville but they were a bright spot.

This was my first time renting from them and they were awesome. I didnt have to wait in a long line, they picked me up and the car was ready when I got there. I will always use they for my car rentals.

Worst rental car experience of my life. The vehicle was decent once I finally got it. I made 3 reservations and tried to get a car from 4 separate locations. All of this was with four separate enterprise locations because I was going to a place in Texas where they were the only one with a location close to me where it could be turned in. I guess thats why they are a 2 and not a 1 because they had a location near me along with enough locations to finally find a car. It was a huge headache that I hope I never have to go through again

Couldnt have asked for a better experience. Car was great, reasonable rates, very friendly staff, and extremely fast transactions picking up and returning the car.

Fabulous, convenient to downtown attractions. Was given a practically new car to drop off in Memphis. Excellent service and personnel.

Short staff but they did a marvelous job taking care of everyone needs

Open on Sunday. Yeah! Clean car, smooth running. No hiccoughs.

Excellent service! Downtown Nashville location. Check in and check out quick and timely. Friendly. Nice cars!