This apartment complex is disgusting. There are bugs all over the place. Inside the apartment, you can literally find bugs on the wall, on the floor, in cabinets and drawers - it is awful. There are roaches, bed bugs, and insects I dont even recognize. The management does very little about it even when you try to get pest control to come. They also have mold issues; there is mold on the air vents and growing on the walls. The thermostat doesnt work well and can either be too cold, too hot, or too humid. Management is not good about fixing things even when you ask for help. If your stove is broken, it may just be broken forever! Most importantly, it also seems like theres a huge issue with racial discrimination at Stonebrook - they are currently kicking out certain tenants claiming its to renovate their unit and not offering or allowing leases to them for open, unleased apartments. I would not even consider living at Stonebrook if youre looking for an apartment complex!! Even if they are updating certain units (which may or may not get rid of their mold and bug issue), they still have the same horrible management team.
I am a current resident here and ive had nothing but a horrible experience. No one ever answers the phone when you try to call the office, no security, apartments are nasty, very loud tenants, and you have to be cautious of where you park or else someone will ding your car up either by hitting it or opening their door. have had a few times this has happened and management does not care one bit.
Stay far away from these apartments. Management is horrible. There’s no type of security. Someone shot at my building & they tell us it can happen anywhere & didn’t do nothing about it. They never get back to you or answer their phone. Things were already broken in the apartment. Its very cheap with roaches. People walk right in the apartments at night trying to get into your car. They put no type of money into these apartments but want you to pay high rent. Don’t be fooled by their kindness they do not care about their tenants, they just want your money.
Too much trash ever where.no sign or comment about cleaning the area. Too many roaches in the apartment,everytime we request for pest control they will charge us .
Roach infestation in our apartment and nothing has changed. We can barely use our kitchen and whatever maintenance is doing has been almost useless. Been here for well over a month and there are still roaches everywhere, even crawling in our kitchen drawers. Submitted over ten maintenance requests already.
First time sending a review. I have to say since Morgan Properties has taken over there have been some much needed changes. The property is much cleaner than before. The staff is wonderful but the most wonderful is our maintenance man Reggie. He always smiling and always goes beyond. He is like family to us. Stonebrook is lucky to have him. We are more lucky to have him as a maintenance man, friend, and adopted family member.
The most dirty place Ive ever seen in my life, insects everywhere I couldnt stay more than a year there ...
Stonebrook has been a pleasure of a place to live. The front office does great with communicating with us. The best the most outstanding part is any maintenance issue we’ve had the maintenance man named Taylor has always been out there immediately to handle and fix any issues that we needed fixed. He act professionally and promptly. Been a joy living here.
The most dirty apartments Ive ever seen. I would give zero stars if I could, Infested with mouse and bugs. They charge you for every little thing and rent is so expensive. Definitely would not recommend.
Had great run ins with Taylor one of the maintenance guys. He is very helpful when I need things fixed around the apartment. He gets here as soon as he can and has been able to fix everything so far.
Reggie is very social with kids and adults. He is very respectful and friendly. A very hard wok. He is very committed in doing his work. Once I saw him do one of the most generous thing. The ice cream truck stop and kids were getting ice cream this one boy didn’t have the money so he was sitting and staring at other kids and that’s when Reggie pasted by and show the kid and gave the little boy money to get ice cream I have never seen something as nice as what he did and it made the little boys day. Never saw a smile that big on the boys face and Reggie’s. He is a great person.
Good for the money. The office staff is friendly. Maintenance staff are great; and get work orders done quickly. Reggie is the best he is always smiling.
Nice apartments and the staff is all very nice. Had work orders put in and finished by Taylor. Everything he fixed for me looks very nice and works great. Management in the office are very sweet and helpful. The complex is clean and the place is affordable.
I enjoy living here it way better then my old place . Office people are great. Reggie and the guys i..n mantenec or very good at what they do. Thanks S.B.
Good place. very affordable so close to nippers corner. Maintenance always on time and able to fix all the problems. Sakvan the maintenance guy always helpful and willing to fix my problems. Over all a good place to live and very close to everything
So far, loving the place. Minor maintenance issues here and there, but can truly tell management is working on the improvement.Safe and affordable. First time living alone and I haven’t had any sort of huge issues. The move in process was as easy as possible as well as lease signing. Only down side for me is the patient portal. The service fee is inconvenient when bills come around!
The apartments have been updated to a modern look. Flooring and appliances are new. The Property is accessible to Brentwood and Hickory Hollow area. Staff are always helpful and receptive.
Reggie has always been an excellent maintenace person who always fixes whatever is needed. He always follows-up with us to make sure we are satisfied and to see if we need anything else. He is like family to us!
I would like to thank Reggie from the maintenance crew, he is the best. Always helpful and outstanding. God bless you Reggie.
I would highly recommend these apartments the maintenance man Reggie is great my grandmother lives there and he will go by and check on her he treats us like his own family and he is wonderful at fixing everything and does it on well mannered time we love Reggie couldnt ask for a better maintenance man
This place has the most amazing staff especially the maintenance man Taylor. He is a hard worker and gets the job done!
Had a minor maintenance problem, but administration handled quickly and sent one of his best. Taylor fixed our problem quickly and with no pain. Great place to live!
Great, Clean Apartements. Quick and Efficient Maintenance Staff. Consistent office workers, got a lot of help from Susan.
Very nice place to live, friendly, and maintenance crew is awesome. SakvanIs very friendly. We can see a huge difference since he started working here
Been here for three years in a one bedroom. Love it here. Jenny mgr is very helpful.
Kathryn was great and really helpful. She explained everything to me and was very friendly. She makes the office much brighter and enjoyable.
Awesome maintenance crew. Zac Reggie Taylor miles yall the best !! And Kathryn Susan and Jenny.... very friendly and professional office staff !
Great place to live very friendly. Salman is very friendly and knowledgeable. Half to have him working here
Nice place to live. Very friendly.sakvan is talentedHe make sure that work orders are done.
Mpimbo thank you for your wonderful hospitality and good service at the office. Suzan took my application and explained all information to me. I look forward to live comfortably here. We will cooperate with you without any problems.
The management is great very professional and prompt to take care of our concerns the maintenance staff are some of the best I’ve ever worked with in my over 20 years of apartment rental
Reggie is a great guy he is the best person I have ever meet . I lived in Stonebrook for the past 3 years and he was the best person to call out and ask for help and he was alway their to help us.
Is wonderful place to stay and Suzanne and Jenny in the front office are the best .I love this place
Great place to live. Maintenance crew is great, Sakvan is very nice, knowledgeable, friendly and Helpful.
This is a great place to live everyone is very nice and the maintenance team is amazing
This place Looks a lot better after Sakvan started working here, very friend and knowledgeable, very respectful thank you sir
The apartment complex is extremely cleaner, and the work orders are getting done much quicker since Sakvan has been supervisor.
The maintenance guy name Reggie does good work efficiency polite takes consideration in his work
This is a great place to work and the maintenance team is on top of things they are all great
Awesome staff! Always willing to go above and beyond. Especially the maintenance team.
Great place to live with a great staff taking care of residents! Jenny and her team are great!
The maintenance guy Myles Stevens came in and fixed my stove with no problem.
Taylor is an amazing maintenance man he tells you what he is going to do and dose it on time
Excellent work good job did everything right loved his work
Thanks for the Suzan, she was help me for us in office, she was very good, I live at sfonebrook one year in the apartment, they have a good service
Nice and pretty apartments inside and out. Suzan at the office is always so sweet and nice!
Love it here live in 1 bedroom for about a year nice office staff especially suzan is very friendly
This is a wonderful place to reside, not to mention the maintenance man Taylor is amazing and takes great pride in his work and is extremely thorough in his duties. Not to mention he is incredibly handsome.
Great place to live nice location maintenance team is awesome
I have lived a year in this complex. Dispite some quality cons in the building but the office staff made it really easy. The application is incredibly easy and the office staff are very friendly. A special thanks for Susan and kathryn for thier excellent customer service. In that time I have experienced two separate occasions in the summer, Susan was able to get it done as soon as posibble. I would recommend visiting thier office and take a closer look at the the buildings.Thank you
Riggie is good guy so respectfull, committment hardwork is very social with everybody friendly with kids and adult.
Myles be a great job and I loved his work did a awesome job
Team member Suzan was very helpful in explaining and instructing the electronic website submission of reporting apartment problems.
The place has the most unprofessional people in the office ever. The worst apartment I have ever lived in, inside AC is molding with bad filters and I toke pictures and sent it to them, it is the second week Nobody came to look at it. Treble experience with office staff, when you call them instead of solving the issues they will hung up on you. It has been 2 months I have been living in these apartments and I personally hate it.Please don’t get an apartment here. Very bad!
Horrible experience. Susan and the assistant manager were both terrible to work with. They took my daughters application money knowing she wouldnt be approved. They could have looked at her application and known not to take her money by looking at the paperwork. Another classic example of poor management. At the end of the day I was happy she didnt get in. After a visual look at the property I soon realized that this was not a decent place.
We are very satisfied with this community especially after Sakvan Bamerni started working here The area is cleaner, the work orders are done daily Our maintenance crew is a professional and thinks all of that what they can do for us
Nice place with Groscery shop too
Amazing staff! So tentative and sweet! They have tended to any maintenance issues within 24 hours!
Its really amazing, there girls that are my type, soccer field that I like the most and also 2 swimming pools that are my favorite.I wish I could live here, but I came when I was just visiting my friends
Good
Worst place to ever live and that includes a cardboard boxes. Managers are 2 faced, happy to your face then 2 days later they try to evict you. They are the most racist place Ive ever been. Yes I am white and yes Im one of maybe 8 in the whole complex. And to get something fixed well I hope u know someone handy cause they dont.same eye on my stove been broken for a yr. Place is a disgrace.
Reggie is the best maintenance guy he’s the best 👏🏽👏🏽👏🏽👏🏽
Great place to call home.
This place is full of racist, rude, unprofessional people. The only reason to stay here is if you have absolutely no other option and even then motel 6 would be a better option. I wouldn’t stay in this place if I was paid to. I hope they get shut down. Not to mention they will find any reason to evict you or charge you for something. Some one in the complex left furniture outside on the downstairs level and they left a note on my door saying that I would get charged if it’s not removed but didn’t even ask if it was mine. When I called and said it wasn’t mine they claimed to have left the note on everyone’s door which is a lie because I followed up with all my neighbors. Maintenance bust in my apartment one day while I was half naked with absolutely NO warning.
Great home
Dont ever think about living in this trashy place, very rude manager, very dirty apartments with tons of roaches everywhere. I lived here a bout a year and I am very happy to leave this place. Please warn everyone who wants to come live here. Stay away from this horrible place.
These apartments are rundown, filthy, gang activity everywhere, and infested with roaches idk who would want to live here. They really need to get inspected by the health department cause this place Is just unsanitary. Keep your kids safe and stay away from this placeP.S. Id rather sleep in my car
Very unprofessional stuff. Very bad place to rent from them, the disposal in my apartment doesn’t work and I put a service request for it, they put it on complete status but never fix it. Everything is old and almost broken in the apartment. Please do not put yourself in this situation. This is an awful place.
Very unprofessional.. When I moved in there was ton on roaches, Very discussing. I had no choice but to move in because I had to be out of my place. I would definitely not recommend nobody moving into this place and Im happy i dont live there anymore.
She’s doing perfect
Soooo beautiful, nice and clean.
I love this place this place has many friends and it cool
This is not the place for you. It doesnt matter how many time you do a work order to get something fix in your apartment because it never get done. Before the 30 days I call to claim my personal items they give you the run around about it. Tell you that you have to call this place, and when you do call that place they tell you that you have to call the apartment. Please friends out there dont bring your family to this trash hole.
Is beautiful place
It has nice greenery.
Good for the money in this area
131 hickory trace dr
Best apartment for soccer ⚽
Old and horrible
I felt like the management wasnt very helpful/professional. Also, the outside wasnt clean.
Very bad stay away
Looks good
Bwise king 319
Great place
I give it 1 star because one the management is extremely rude and two there are gangs that kill,sell drugs,and sell women and three u never are safe they steal,kill,sell women,sell drugs and for that u should not live here over 5 people have died in the time of me living there
Good apartments
Cheapest apartment for rent
Apartment complex
Stonebrook apt is Amazing !!!!!
Love it
Good place and time living I do not complain maintenance maintenance service especially the guy who calls Taylor
The truth is super expensive all the rent, the water 200 dlr and every month you raise it more, the light 200I do not recommend this place
Well done! Excellent
It is an excellent place and very friendly office staff,
I live here since November 2017, 45am beginning excellent. But since April 2018 it has been a nightmare, the neighbors park in double parking, they block my car, they have scratched my car and my cousins, you talk to them and the administration ignores you. They tell you to call the police, that they cant do anything. The managers of the complex are very rude, the picona is closed every time some people are going to use it until the assigned manager comes, you cannot use it. Etc. Etc. I already want to move.
My wife leaked in the parking lot and a worker at the apartments got rid of groceries and went to the office to report it to the manager Imecorrio. from the office with me is posa and my children are very racist
I would like them to put no smoking signs in the corridors or the stands if each tenant can do it on their balcony but they leave the dirty in front of them, and cigarette smoke is harmful to health, that smoke is more harmful to those who are not smokers