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Cypress Pointe Apartment Homes
3601 Andrews Hwy, Midland, TX 79703, United States
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Cypress Pointe Apartment Homes

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Je
Review №1

I received such personalized and exceptional service from Nancy Tarleton. She truly went way beyond the call of duty. I was helping my son search for his first apartment for his upcoming move from Los Angeles to Midland. As a parent I had a million and one questions and Nancy answered them all! She never made me feel like a bother and offered additional information about leasing and unit options, a description of the apartment community, and a few virtual tours during the unprecedented 2021 Texas Freeze. What a down-to-earth person and great leasing agent! If Nancy was unavailable (very rare) Samantha jumped right in to assist. Samantha was super great to work with, too. If you are looking for exceptional service in the Midland-Odessa area that is so hard to find these days, then Cypress Pointe is the place for you.

Al
Review №2

One of the best complexes I have experienced in Midland. The staff has been absolutely amazing handling all of my issues with this winter weather. Samantha and her team worked their butts off helping me. I really appreciate them.

La
Review №3

Had a really great experience with Samantha. She was very helpful in answering all of my questions! I appreciate her willingness to go the extra mile.

Ne
Review №4

I had amazing experiences with staff members Samantha and Nancy especially answering my questions.

An
Review №5

Very pleased with this place and staff. Always treated with respect. Thank you Samantha R. For all your help.

Ro
Review №6

Good & clean quality apartment complex. Ask for Samantha she is very professional & helpful.

Br
Review №7

I had a difficult move due to covid, my whole family got it. Suzanna was AMAZING!!!!!, not only did she make it easy, but our house sold quicker than I thought it would and I need a bigger apartment. Suzanna helped me every step of the way to secure a larger apartment. I havent lived in a apartment for 20+ years, she answered all of the questions I had.Thank you for all your help!!!Brad

Jo
Review №8

Samantha was very helpful and Professional thank you again.

be
Review №9

Ask for Samantha she made us feel right at home

Va
Review №10

This is a great place to live. Amazing staff is always willing to help especially Hannah, she is always very nice and caring, ready to help with any needs you have. They have a nice business room that tenants can use for Internet or to print, etc. - a life saver before you got everything set up in our apartment. The maintenance staff is very friendly, fast, and efficient. Usually same day service! I really like that you always see them around the property, so they notice problems and take care of them even before tenants are aware. I really appreciate how the property is picked up every morning. The apartments themselves are great, but it is the staff that makes this the best place to live. Awesome location, close to stores, restaurants and shopping center.

Ja
Review №11

We had a great experience living at Cypress Pointe. Hannah is doing a great job leading the team. Angel and the maintenance crew are tops.

El
Review №12

I love Angel and Alexis, the service technicians at Cypress Pointe. They are some of the hardest working folks Ive ever known. They make me feel very safe and secure when they come go my house and fix everything that needs to be fixed, even things I havent asked for. They are great!

Em
Review №13

I really enjoyed my one bedroom, first story apartment at Cypress Pointe. I was lucky enough to get a covered parking spot almost daily (which was a blessing with the hail we get in midland). I never had any issues with the office staff- in fact, the opposite. Hannah and her team were always prompt and easy to get in contact with. My bills were always really low which was nice too. I also had a really nice upstairs neighbor who looked out for me (and vice versa).

Mi
Review №14

I am huge on customer service. If you treat me and my family right, you’ve made a customer for life. The staff is so friendly and the manager, Hannah, really helped out my family when they needed a place to live and QUICK. In addition, if any little maintenance request popped up, it was resolved quickly. The grounds are pretty quiet. Never had a problem. It’s a great little complex!

Cl
Review №15

We have lived here for a year now & love it. If we have ever had a problem it is quickly addressed. Hannah is awesome, she truly cares about the renter & she handles everything professionally. Anytime I have had a question she responds quickly, a lot of apartment complexes have terrible property management, but not this one! I would totally recommend. It is also in a great location, close to everything & I feel safe living here which is a major plus. It is also very quiet, we have never had a problem with noise! Definitely would recommend!

As
Review №16

The girls in the office, especially Hannah genuinely care about the property they manage and are so easy to work with! You can tell they take real pride in everything, from making sure the grounds are maintained, to each apartment unit. Hands down, I would pick Cypress Pointe out of any apartment complex.

sh
Review №17

I have lived here since the summer and I will never live anywhere else. Any concern or issue that I had was taken care of within 24 hours. Unlike anywhere else in Midland, they actually want you to LOVE your home and be comfortable. Hanna goes out of her way to accommodate residents. They also keep the common areas very nice. They just upgraded the laundry room, put a new roof on and are constantly bettering the property. The rent is such that I’m actually getting more than I pay for- Which is so uncommon in the Permian Basin. I give the highest regards to Hanna, Susanna and the rest of the Weidner team. You guys are the best😊 Last but not least.. it’s very pet friendly with huge courtyards for my dog to play in.. He loves it too!!!

Ra
Review №18

I just moved in at Cypress Pointe apartments . My experience here since the moment I enter the Leasing Office was amazing, greeted with a smile and best customer service. They worked with me to move me quick and have my apartment ready, the best move in experience I ever had. I feel right at home.

Br
Review №19

I’ve had a great experience so far. I moved to Midland in January after graduating college. The apartments are nice, and it’s a quiet complex in a convenient location. Also, while having a very rough day, the manager, Hannah, listened and talked and gave me a gift to try to improve it; it’s evident they care about their residents. They also have little gifts or gift bags and prize drawings in the front office pretty often. I love being in a place that actually values me ❤️

Li
Review №20

I visited the property and I was pleasantly surprised. The outside was nice and clean, and I was greeted with a smile by the maintenance worker that was outside. I received excellent customer service by the staff, and I look forward to making Cypress Pointe my future apartment home.

Je
Review №21

The manager Hannah is outstanding! She cares for her residents and everyone at Cypress Pointe goes out of their way to make everyone happy! You will love it there!

La
Review №22

Wonderful complex with amazing staff! Hannah was amazing at helping me find exactly what I wanted and within budget. Highly recommend going with this property!

Ma
Review №23

I have live here at cypress pointe apartment for a year now and i love everything about living here. Hannah in the office is a awesome person she is real helpful with what your needs are and maintenance department is awesome it doesnt matters when i put in a maintenance request they are there the next day to resolve the problem or in a timely manner.Thats what made my decision to stay another year here.

St
Review №24

Alexis the service technician at Cypress is the hardest working guy Ive ever known. He always makes sure everything that needs to be fixed is fixed! Give good tips for future reference.

Ai
Review №25

I needed an apartment quickly and was having a lot of trouble finding one due to Midlands ever-growing population. Hannah Torres, Director/Manager of Cypress Pointe Apartment Homes, was able to help me find a PERFECT apartment for me and my pup in Las Colinas. The apartment was in a quiet and private area and it gave me a wonderful place to call home.

Mi
Review №26

Everyone is so friendly cant ask for a better community. All our neighbors are just so sweet our, children play together and so do our furry children. The maintenance are fast and awesome! The grounds are well kept. Its the best location I think in the city a close distance to everything.. Now as far as corporate goes.. Well thats a whole other review!!!

Bi
Review №27

I loved living at Cypress Pointe! Hannah and Kevin took care of me for 3 years. I will always be grateful for my time there.

Ha
Review №28

This is A nice apartment. Hannah, Susana, Angel, and Alexis are so helpful. I would recommend anyone to stay here.

Pe
Review №29

Wonderful and very friendly staff who will always welcome you in with open arms. Great people and great apartments that are close to everything.

M
Review №30

Cypress Pointe is a great place to live with a very caring and helpful staff. Hannah and Suzanna I’ve always addressed our questions/concerns quickly and both are very approachable and nice.

Ju
Review №31

I lived at Cypress Pointe for one year, and it was one of the easiest apartment experiences of my life. Maintenance was always on time and efficient, and Hannah in the office is a dream to work with. Incredible!

Am
Review №32

A peaceful apartment to live in. The office and the maintenance are always friendly and quick to respond to our problems. I highly recommend this apartment to others.

Mi
Review №33

I lived here for almost 2 years, and experienced nothing but problems during this duration. To start out, my move in wasnt until well after 6pm because they waited until my move in day to install hardwood floors. So my bathroom wasnt clean when I moved in, toilet, shower, nothing, even the ceiling fans were dusty. They offered me some off of my first months rent for this inconvenience and said a cleaning lady would be in the next day to clean my apartment. who never showed, so I had to clean the mess myself. About a month after moving in I started to see mice running around the apartment. I found tons of droppings under the kitchen sink. When I called the office the only thing they could do was put down sticky pads because I had a dog. So they expected me to clean up the mss again. That night when I got off work 2 mice were caught in the pads!! The next day the maintenance men went in to seal up holes. This didnt stop my mice problem, I kept seeing them everywhere until I finally got a cat. This is all within a month of moving in. From there my car would continuously get hit in the parking lot resulting in tons of scratches and dents, once there was broken glass all over the side walk, I called the office, after 3 days of it sitting there I finally cleaned it up myself, and right before I moved out I started seeing mice again. The pool was never clean, you can hardly ever catch anyone in the office, you have to call over and over again before someone answers. They even came into my home, while I was at work, without my permission, and sprayed for pests while my dog was out of the kennel. I was told they would set up an appointment with me, which they never did. Thankfully my dog didnt get sick. They had to come in and spray because I was having problems with flying ants in my kitchen. I would not recommend these apartments to anyone.

Br
Review №34

Ive been staying here since 2011, and I cannot express how anxious I am to find a house so I can leave. How do you charge $1000 a month for a 600 square foot apartment, yet you cant maintain the laundry room? Hauling a large basket full of clothes (dry OR wet) halfway across the complex in a West Texas summer or winter may sound fun, but its not. Having to do so multiple times when a washer/dryer is not working (which is often) isnt fun, either. I have submitted multiple maintenance requests, yet there is consistently an issue. No matter how urgent your need to find a place to stay is, DO NOT STAY HERE.

Eh
Review №35

The apartment staff are super dedicated and hard working to keep this complex as well kept as it can be. I appreciate their responsiveness and taking heed to resident concerns.

ke
Review №36

I appreciate everything Hanna and Angel Alexis have done for me Hanna is the best manager she really wants to Make everything A great experience Angel and Alexis Are Running the property Well always there when u need them great team great office that helps and maintenance that’s fast and Efficient Blessed to have them!

Ke
Review №37

Fantastic location, staff and neighbors!! Best apartment living in Midland, TX!!

An
Review №38

I have lived Cypress Pointe for 2 years and the experience overall has been good.They always keep the grass short and clean!The management is very good at customer service as well.

Ve
Review №39

Very professional staff. Went in looking for an apartment and they were all very helpful and kind, definitely a place i want to live in.

Ro
Review №40

Exceeded my expectations, what a great staff.

Be
Review №41

Lived here for 2 years. Personally, probably relied entirely too much on the manager Hannah Torres who is great and was always VERY helpful. She always got things done as was very professional along the process. I will miss my Cypress Pointe community. Also, great location!! Close to gyms, grocery strores and restaurants. ps) the maintenance guys are VERY helpful and so kind!!

Je
Review №42

As a Contracted Vendor, I have found Hannah and her Professional Staff to be concerned with providing Prompt and Efficient Service for their Residents.

Es
Review №43

Great, calm community to live in and staff are super friendly ! They respond very quick to any maintence needed and make you feel comfortable.

Zo
Review №44

Very professional management to deal with. Always friendly and on time.

Jo
Review №45

Very good service very happy here and safe place to live in.

Me
Review №46

They spend more money on the landscaping then a dually paying to fix appliances. They never have more then one maitenmaint person. Hes very helpful regarding everything he has on his plate. I tried telling the office thank you when coversing about our fridge. But she hung up on me.

Al
Review №47

I work with them on occasion and they are very helpful and professional!!

ru
Review №48

Best decision I made was move to these apartments

Ze
Review №49

Great apartment complex with an amazing staff and a maintenance crew that is quick to help with any issue. You really cant find a better place in town for their prices either.

En
Review №50

Keep the good job guys its a family place to live

Pa
Review №51

Great place to live and staff here are awesome

Me
Review №52

Nice apartments and the staff is friendly!🙌🏾

Lu
Review №53

Clean apartment and facilities with a friendly and responsive staff.

Ra
Review №54

Excelent service its good living here maitnace are helpful

Zi
Review №55

An absolute terrible place to live. Charging nearly $900 a month for a drafty 1 bedroom apartment that constantly leaks and the heater is so bad during the winter the water in the toilet froze. Im sure Id be warmer in a cardboard box on the street corner. If you think this might be the apartment for you, I promise you its not. The staff is extremely rude and condescending, the maintenance doesnt fix anything and even if they show up. They blame you for breaking it and expect you to pay for it. I havent been here a year yet, and its by far the worst housing Ive ever had the displeasure of staying it. I dont wish for even my worst enemy to have to live here...

Ch
Review №56

The new maintanence guy rocks awsome work bro

Be
Review №57

The management is absolutely fantastic!!

Ed
Review №58

If I could give them 0 I would .

Ph
Review №59

We are a vendor for this property and the staff is very nice and when we come to do the work everything is ready to go never any complaints

tr
Review №60

I would give it a zero if I could. They constantly turn off the water, I feel like I dont have water more often than I have water, and they dont notify anyone when they do it. The insulation in the buildings is atrocious, cant keep it below 80 without having to pay an arm and a leg for electricity. The office staff are unhelpful and slightly condescending. The paint on the walls is so thick its flaking off. The bathroom tiles are terribly done and disgusting, the kind of gross that doesnt come off with bleach. And the exterior doors are so drafty you can see light through the cracks. If I could leave this place before my lease is up, Id be gone in a heartbeat.

Ch
Review №61

My biggest regret was moving into the complex. First day of moving in the dishwasher if full of green water and the garbage disposal didnt work. Ac freezes almost twice a week with several maintenance requests being filed. Water has came up from the floor in several locations such as the closet and the bathroom floor from under the tiles! Hot water heater leaks slowly and I have also filed a request to fix that. One light on the ceiling fan is completely useless and maintenance claimed to have fixed it when it literally have not touched it at all. Also the apartments are extremely overpriced and you better get used to people knocking on your door at 9 am because everyone loiters around here. The grass outside the apartments is starting to seep into the ground because of the hundreds of water leaks surrounding the apartment complex. Also when the sprinklers go off you better expect to have your front porch flooded with water since half of them do not work and just shoot water strait up in the air.

Ha
Review №62

Just visit facebook page of Weigner Apt Homes and you will get an idea about how bad the property maintained by them and this is one of them they maintain. I shared my experience with couple my friends looking for a place to stay and I saw them living in a different place.

Sh
Review №63

BELIEVE THE BAD REVIEWS! This is the worst apartment I have ever lived in everything is outdated for the amount of money that they are charging, nothing ever gets fixed in the apartment. Save yourself the time and money and find something else.

Sa
Review №64

Everybody here is great awesome people

Mo
Review №65

Professional and courteous staff

Fr
Review №66

Lived here 7 years and wouldnt want to live anywhere else.

Ma
Review №67

It is horrible. The crime rate is off the roof !! I am in fear when I even pass this place.

Om
Review №68

Very nice place

Ma
Review №69

Good personal attention and good price.

Ni
Review №70

A lovely place to live, communication with the administration is very open and they are always willing to help and guide you in everything, I love the common areas and there is a park that my daughter loves to go, nice place to live, I recommend it to 100%

Al
Review №71

This is an excellent place to live and has everything close to midland shops and entrances

Gi
Review №72

Very friendly, efficient in what they are asked for., They strive for customer service. .

Ma
Review №73

My wife was at this property looking for an apartment and was very kindly attended by Susanna with a lot of ethics

Mo
Review №74

Susana, thank you very much for all the attention. The whole process makes it easy. Thank you so much

Gi
Review №75

My name is Giezi Corp, I spent one year in these apartments in the 1911 apartment, I left on April 1st of this year (2019). The most horrible apartments, old, without any maintenance! .. everything starts when they showed us the apartments, the lady showed us another apartment very different from the one they gave us! Everything is super old! On the outside they only fix and paint but inside it is gloomy! I have videos where a lot of water came out of the kitchen ceiling and the next day they told us it was normal because the neighbors upstairs had washed (😧😑🙄) .. for me that is nowhere normal ... I have another video where I was dripping the dining room .. and another where the room is dripping !!! .. never did anything. Now they are charging us $ 300 (water, folder and maintenance) aside from the $ 300 that was left over from the deposit! Do not really rent anywhere unless you show them the real apartment where they are going to live!My name is Giezi Corp, I spent one year in these apartments in the 1911 apartment, I left on April 1st of this year (2019). The most horrible apartments, old, without any maintenance! .. everything starts when they showed us the apartments, the lady showed us another apartment very different from the one they gave us! Everything is super old! On the outside they only fix and paint but inside it is gloomy! I have videos where a lot of water came out of the kitchen ceiling and the next day they said it was normal because of the neighbors upstairs had washed (😧😑) .. for me that is nowhere normal ... I have another video where I was dripping the dining room .. and another where the room is dripping !!! .. never did anything. Now they are charging us $ 300 (water, folder and maintenance) aside from the $ 300 that was left over from the deposit! Do not really rent anywhere unless you show them the real apartment where they are going to live!

Information
33 Photos
75 Comments
4.3 Rating
  • Address:3601 Andrews Hwy, Midland, TX 79703, United States
  • Site:https://texas.weidner.com/apartments/tx/midland/cypress-pointe-4/?utm_source=local&utm_medium=organic&utm_content=gmb
  • Phone:+1 432-218-3259
Categories
  • Apartment rental agency
  • Apartment building
  • Apartment complex
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–5pm
  • Wednesday:Closed
  • Thursday:10am–6pm
  • Friday:10am–6pm
  • Saturday:10am–6pm
  • Sunday:10am–6pm
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