I love Orange Theory Downtown. Not only are the workouts great, but the staff and coaches are super helpful, accommodating, and friendly. They do a great job of sanitizing in between sessions, and help motivate you towards your fitness goals.

Been a member of Orange Theory for a number of years and the organization as a whole is amazing. The concept and commitment is consistent no matter where you attend classes globally. The Downtown Miami location has great coaches and staff. Very clean, professional, spacious and lots of fun. The staff is very friendly and celebrates your successes with you. A great way to make your day better!

This location is great, the trainers are all amazing, Karen and the weekend staff are so helpful and I love that they maintain the studio very clean and do an extra cleanings between work out groups. The exercise is specific to each day, my husband and I have been going for almost a month and haven’t repeated any exercises yet, always something new which keeps you from getting bored. I definitely recommend it, it’s a very efficient hour of exercise if you have a busy day like me this is the best way to get that work out in your day. The 6am class has upbeat music that will wake up anyone, I love it. Thanks OTF team for making the downtown studio welcoming!

Orangetheory fitness in Downtown Miami is the best gym in Miami. Karen the assistant manager is amazing. Tiffany is very helpful and friendly . Really all the staff is amazing from the front desk to the coaches are all very helpful. This gym is affordable, clean and very accommodating. I most definitely recommend!

Worth it! Thank you Maria B and Celeste for introducing me to OT, for your friendliness, accountability support, and knowledge. OT downtown is clean, friendly, and upbeat! Perfect for workouts!

The staff and trainers are incredible! I love showing up at 6am every day to get my work-out on! My milestones are are due to my own personal hard work, but my results my are due to the attention to detail by my awesome trainers pushing me to 12 spat points every day!

Thank you ladies for making me feel welcome during my vacation. Coach Anna was amazing and she helped me reach two personal records while there. I really enjoyed earning my Miami splat points. See y’all next time ❤️

I love Orange theory fitness it’s great for my body and mind . I like the fact the the workout is designed for everyone, no matter of age and body type . I like the downtown the most . The staff is great helpful and positive, especially Paula she is always bringing great energy to the OT environment . All the coaches are great and helpful, Especially Ana . I feel very happy when I walk out after the work out . Thank You guys

Affordable hiit. Their app and tech is great. Place is clean and trainers are super friendly.

It feels super good vibe every time I go to train. the coaches explain each exercise very well and motivate you every time you start to feel tired 🤕😁100 recommended 5 stars ❣️✌️

They offer a free class but you have to pay for the device to track your heart. I love the work out but people was rude in this specific location.Not a very kind treatment to potential customers.

OTF in downtown Miami is my favorite gym I have ever been too. The staff is so friendly and welcoming especially Karen and Tiffany. The facilities are very clean and the staff does a great job following Covid guidelines. The workouts are intense and I love how the instructors really push you to be your best. Shoutout to Ana and Dez who are very energetic coaches and are super helpful to ensure you have the right form during the exercises. I have worked out in many different types of gyms but I am by far in the best shape of my life because of orange theory!! I also love that I can go to other locations while traveling so I never miss a workout. HIGHLY RECOMMEND :)

I have been going to this OTF for sometime now. Staff is friendly and on top of it. Karen the assistant manager and front desk is quick and efficient. Karen texted me to come in after I missed my initial class which motivated me to come in later. Tiffany is awesome too and helpful and accommodating. Coaches are amazing (Jarrett, Josh, Catilyn, Dez, Tonya).good training, music, and motivation.

Awesome team at OTF Downtown. Coaches and staff are fantastic, friendly, and knowledgeable.

There are a MILLION places to workout in Miami, DO NOT WASTE YOUR MONEY HERE. The staff is beyond rude and unprofessional & on top of that Anna is a terrible coach!!! She just rambles everything off in the beginning & expects you to know what to do the whole hour. I literally went to one class & walked out halfway through/cancelled my membership and then I had to deal w the rude ignorant desk team (who clearly doesnt do the OT workouts😂)

Great trainers and atmosphere. Only gym I’ve actually ever stuck too.

I used to work out in this gym. Their equipment was very clean and very organized. I thanked the coach who helped me have a physically fit body. He teaches me the proper ways of working out.

They are very responsible with the schedules, cleaning and care of the participants.

I have never written a review in my life but my experience today was so disappointing. I had a 9:30 am class with Anna. I was arriving 10 minutes early but due to lanes closed off in downtown I was set back. I parked in the garage and realized it was 9:33 and started running to my class to not miss the warmup. I try to open the door and it was locked. The lady in the front desk opened the door and told me I am sorry we can not let you in, you are 1 minute late. It was 9:36. I told her that there was unexpected traffic and I would have arrived on time but lanes were closed off. She went to go speak to the Anna the coach and she said no I can not come into the class.This was so uncalled for. I drove 25 minutes to attend this class for nothing. Got charged the $12 late fee, payed $4 for parking. Payed tolls, gas and wasted my time over ONE MINUTE. When I first met Anna she was sweet to me and even knew my name. She made my experience with her personal and fun. To be treated this way after being a member for two years was truly appalling and unfair. I do not plan on return to this location.

Highly recommended! 20 minutes that replace 2 and a half hours of conventional workout! Nice place, nice people! An awesome experience!

So glad to be back at OTF after a few months of quarantine. The measures the studio is taking to ensure our health and safety are above and beyond! Feeling safe and ready to continue strengthening my immune system at the place that feels like home with friendly staff and an amazing workout!

Ive been a member of OTF Downtown for several years now and I absolutely love it! The staff, trainers, workouts..everything is amazing and you really feel like family here. Theyre always doing fun workouts and milestone workouts to track your progress and see your improvement over time. I also was VERY impressed with their re-opening safety procedures post-covid. I truly feel safer exercising at OTF than anywhere else, as you never touch the same equipment as anyone else, were all properly socially distanced and they disinfect everything during and after every class. Highly recommend!

Amazing vicinity! Staff is enormously pleasant and useful and the trainers push you to your max! The exercises are constantly different so you by no means attain a plateau and its an appropriate aggregate of persistence, electricity, & energy! Im inspired how a good deal Ive improved in only one month!

I absolutely love OTF DOWNTOWN MIAMI. now that gyms are back open, they have taken even more steps to keep us safe. Temperature checks at the door, hand sanitizer everywhere and even more wipes than before. Staff is always welcoming and the Coaches are unbelievable. Love this place!!!! 🧡🧡

OTF Downtown is an amazing safe place! I feel so comfortable working out here. The staff is very friendly and the coaches are the best, always motivating and pushing us! Thanks OTF!

Coaches are amazing they are always pushing me up to get my best!. I love to go there because each exercise is better than. Before and make feel strong burning calories and modeling my body... I think this is the best and more complete exercise that I have been practice..because is whole body workout..I love Anna, Amber and Toya they are the best!!!!!!

Very very disappointed with the communication COVID -19 wise... I started just one week before the lockdown, in march. So, I payed for the wholemonth and couldnt go anymore.Orangetheory keep charging in my credit card, the whole month fee even if one dont go, for feeling still unsecured by the new times we are facing with this virus.... In this case, not fair charging full price in my opinion..

Did a drop in from out of town and this location was great!! The front desk staff were very nice and accommodating. I went to two classes both with their coach Anna. Anna, was energetic and fun! She made a point to call us all by name (even the out of towners) and was super motivating throughout the work out! I am 7 months pregnant and she gave me some modifications for floor exercises without me asking. Overall it was a great experience! If I’m ever in town for work again I’ll be back :)

I was so excited to try out Orange Theory for the first time. After doing some research it sounded like the right type of environment for me. I loved how the website spoke about how intimidating it can be to start a new workout class and that at Orange Theory they understand that and offer a friendly and welcoming environment.I just relocated to Miami 5 days ago and was looking forward to starting a new fitness routine and hopefully meeting some new people through the classes. I registered for my introductory free class and then was contacted by someone from the studio saying I needed to bring proof of residence with me otherwise I would have to pay for the class. I explained that I have just moved here and as such I do not have proof of residence yet. Instead of trying to be accommodating the person just reiterated that I would need proof of residence.I feel completely put off orange theory. I do not feel like this was an appropriate welcome at all.

Ive been going to OTF at the Downtown Miami location for 3 years now. I also work out on my own and run. I like variety and to be challenged in my workout and OTF provides it. I love that you can monitor your progress during class and that you get your results via email. The trainers are enthusiastic, professional and involved. Im hooked and look forward to every workout.

I love this workout. No guess work and you’re done in an hour and you walk out of class knowing you did something to better your health and fitness.

Coach tonya was awesome! So welcoming being from out of state. Loved her energy at 5:30am!

The staff is always welcoming to everyone with a big smile and put in so much effort remembering everyones names. That to me is very important because it always sets the tone for the environment.Then the coaches follow up on the positive and welcoming environment and sincerely care for the clients.From head coach Anna, coach Tonya, coach Amber and coach Sandy - they create a wonderful family environment and make us all feel a part of something.

I have been going to this Orange Theory Fitness location for 8 months now. I absolutely love this workout! Best one Ive ever had. I always give a 100% to every workout session, and as I result I get 100% back in results. Basically you get what you give. I love all the instructors, my favorite is Nimai and I also have nothing but positive things to say about all the staff members.

Awesome experience . Friendly staff. Anna is an awesome instructor. She pushes and Challenges me to be better.

This place is amazing. In a short time the staff has pushed me harder and harder and are helping me become the best version of myself that I can be. The workouts are great, always leave drenched in sweat and always have fun! I highly recommend checking it out!!

I wanted to try out this workout group. Got an introductiory invitation that got me interested enough to come in only to find a pesky gate keeper who wanted Drivers License, proof of residency and other intrusive information that made me feel very uneasy. (completely killed the enthusiasm.) I asked if this was a try out for fitness club, or prequalificatuon process for legal US status. Hey. snow flake...youre not a privileged or high end club, youre just another business for profit.

Super friendly staff at downtown miami branch. Trainers are extraordinary and encourage everyone non-stop throughout the work out.

Awesome place to workout!

I went for the first time to check out the class. I arrived 15 mins earlier and they said I am not ok toGo because I had to arrive 30 mins earlier. That is not indicated anywhere on a website. Is that the attitude for the new client? Wow? What do u need 30 mins for? What a waste of time. Just go run in the park for free. Never again.

Great workout. Amazing trainers. Effective. But WAY OVERPRICED

I had a class registered at the orange theory in Downtown Miami at 6:45pm. I convinced my boyfriend to come with me and try the class for the first time. I called ahead of time to make sure they would have space for the two of us and they asked me to arrive a little earlier to take some information they need from him. We decided to take the metro mover (to avoid paying the $3 parking on top of the already expensive class). We finally got there at 6:40pm. No one had entered the class yet... the guy at the front desk told us that my boyfriend would not be able to go in because it was too late!! Having been at the weston location for over a year, I had never seen this kind of tretment. On top of that I was not going to do the class with my boyfriend waiting for me outside, so I asked him if I could change my class to another time or day so that both of us could do it. The guy said that if I dont do the class I would loose my money! Really? What kind of service is that again? They couldnt just take my boyfriend information and change our class for another day? . Well, the result is that my boyfriend doesnt want to come back to orange theory (you lost a customer before his first day) ... and me, I will go back because I love it, but definitely to a different location (probably the one close to my job where I have always been treated great). Too bad... but I would never recommend this location to anyone else.

Great coaches! Super energetic, friendly, motivating!

Owner/manager is racist. Management is horrible. Use south beach location. Such nicer people n so much more fun.

Dam! Where do I begin? I am truly an OTF enthusiast. I’ve traveled to many studios around the country and I deff recommend OTF Downtown. DEZ is amazing! One of my my top coaches already. Although it was my second class of the day, she was able to push me as if if was my first. Super friendly, professional and very knowledgeable. Those are the things I look for in a coach! The hype is real.Studio was very clean and the front staff was friendly and helpful.

Decent workout, very poor customer service. Trainers were good, but the staff at this location are incredibly unprofessional. Take your business to the a different location or a different boot camp all together!

I hesitated to get an OrangeTheory membership for a while until I found out about the $10 off the monthly membership offered by Miami-Dade County EASYPerks! The classes make for amazing and satisfying workouts, so glad I signed up!!

The guy at the front desk was just plain Rude... All he was interested in was me giving him my credit card. I would strongly discourage anyone who is interested in this place.

Work outs are the best here, everyone is super nice also and trainers make you feel super motivated!

I went tow times to this location and did not get the workout summaries.First because the e mail was not added correctly. And second because the front desk lady did not care.1st there is a wrong way to deliver the information to the customer,2nd the personal it is not well train regarding the use of the technological devices3rd there is no proactivity from the personal or the intention to help the customer.4th what is the point of paying an expensive membership if you do not have a track of your results?Please keep this in mind.

Love this place, best teachers, best team, easy in and out, and it is always impeccable! Best workout, been doing it for a year to complement my yoga practice, saw results right away.

Nimai is an awesome instructor but desk staff could be more customer service oriented.

I enjoy the instructors, in particular, Anna. She is the bomb. Sonia is great too. The trainers there know my name, my goals, and my strenghts and weaknesses. And they are pleasant, likeable people with whom i love to train. The workouts are varied, fun, and challenging. It is the only workout program i have ever stuck with. Im seeing the difference in my body. I actually look forward to attending sessions. I love orange theory in dtown miami.

Moved to an area without an Orange Theory nearby, They refuse to cancel my membership without charging me for a full month ($169.00 even though Ive been a freeze fee for months.If the would of explained this to me from the begginging I would of cancled the last month I had used the gym in March 2017. I put the account on freeze from March till now paying $15 per month to keep the account active since I wanted to go back. Since then I had to move to a different city that doersnt have any orange theories close to home. I moved for my elderly father to help run his business. I would think given the circumstances they could waive charging me a full month to cancel.Ive always been on good terms with the gym and always paid. Apparently clients going through some issues and moving thier life is no interest to this locations. Even equinox let me cancel my membership for moving out of town. Avoid orange theory at all costs. I dont treat people like this in my business and nor should they.

Im a personal trainer in town for a week and wanted to try out some of the group fitness classes around the area. I had heard of orange theory from friends of mine and was very excited to try it out.On the website, in big orange letters, they boast that they give you two free classes. I thought that was extremely forward thinking because most people will click with different instructors.But alas, although OTF is a chain and has several locations across the nation, the free classes are only for locals. I got a call from the manager after I left the location and she was completely unhelpful, citing the fine print as the reason why I couldnt take a class. I hate making a big deal out of stuff like this but its my vacation and this is what I want to do. I explained that, but she didnt have the savvy entreprenurial prowess that Im used to. All in all, sounds like another gym that will take you or leave you. Theres better options out there, Im sure. Ill give them a bone and say that the facility looked clean, but that Nickolodeon vomited all over it.

Great work out place

The lady working at the front desk at 9.30AM on December 3rd, 2019 was so unpleasant. She gives attitude and needs to be flagged by her supervisors. Extremely rude.

Fun workouts, lacks the amenities of a full service gym

I love the head coach Anna, she is the best. I have read some of these reviews and it does not do the staff justice.

I would like to first state that I am normally against leaving bad reviews. I like to support and give positivity to all things, especially local establishments. Truly, It takes a lot for me to say anything negative about a place. But, this place has pushed me to that point.**Please note that I believe Orange theory is a wonderful workout and I recommend it, just NOT HERE. **The staff at this venue is horrible! Do NOT go to this location! Go the the South Beach location. The downtown staff is beyond rude, and unhelpful.I was already a member at the SOBE location and a young lady rep from this location gave me an attitude telling me that I couldnt attend a class without signing up there. She made me believe that I had to sign up as a member at this one in order to attend a class. I found out later that THIS IS NOT TRUE. They just wanted to change my membership location to their location. I made it clear that I wanted to stay at my location; SOBE. I was promised it wouldnt be an issue and I could remain at SOBE. The only hold was that my already existing membership at the SOBE location just needed renewing and she told me I could renew at their location without changing my home from SOBE.The next day I attended my SOBE location and was informed the downtown office changed my home to theirs. They then started charging me for a membership there. I went in person to the downtown office and informed them I did not agree to switching my membership to their location and wanted it cancelled. The young women who made the switch insisted that I did and refused to cancel it. I had to get my SOBE office to reach out to them and have it corrected. Or so I thought...It was corrected for about two months and recently, out of nowhere, this location is AGAIN trying to force me to pay a membership and stating I never cancelled it. I have gone by two times and written an email stating I do not approve the charges. Each time I went by in person I was told by the same extremely rude and overly defensive lady that only the manager can handle my situation and he isnt here now. When I ask when I can see him, I was told with a tone of annoyance, he comes and goes, just come back and try again or call in next time. When I emailed I was told they have no record of cancellation and to come by to correct it.Its a unnecessary circle of stupidity and down right atrocious customer service. Why should I have to go back and forth, chasing them around to resolve something that I stated I did not agree to within 48 hours of the initial situation taking place?! Its disgusting and not how any establishment should treat their customers.So please heed my warning. Dont get mixed up with this place and if you do choose to, just make sure they overly explain exactly what they are signing you up for.

Friendly staff, clean facility, great coaches!

I love this place.

This place is horrible to work with, I ever heard and my fiancé experience, firing people over the text for silly reason but also unprofessional people to work with please AVOID this place, not worth it.

Love it!

Love it

Great studio

Parking sucks, but it is worth it.

Wheres the parking area in this gym????

Buenísimas clases solo que se dictan en inglés y son expensive

This is the perfect place to do targeted exercises and tone the body.The type of machines there are not available in other gyms. All my life I have done exercises in different gyms, but this is the best. The coaches are excellent, very professional and well treated. I congratulate you. I love this place and I recommend it if you want to improve your health through exercises. It is worth giving your body the best.

Be very careful with the service, very misleading, read the contract well they charge you even because you breathe ... :(Classes are good but be careful, it is very expensive !!!

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