This place must be getting all their business from NU car rental next door!NU gave me a teaser rate online of $67 total (for 4 days, subcompact) and then ambushed me at the counter with $130 in extra undisclosed fees. So I walked next door to Florida Premium Rentacar and gave them my business instead.Florida Premium was cheaper than what NU wanted to charge me for 4 day rental (subcompact), but at least Florida Premium was upfront about their contract.The car was excellent. The service was great. The price was ok.
Absolutely outstanding. Dollar rental did not have car for me although had a reservation. I am in Army and needed vehicle for weekend, was in total jam. A cab driver brought over. There were NO cars available anywhere. It was like 10 pm. These guys were able to get me a car and guess what their rates way better than any around. These guys cared. So I had the car then ha I locked keys inside, I called them and no worries they got me extra key and no worries!!!!!! So please support this business. I plan to use whenever in town!! 🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸
I went on a business trip to the U.S. in June 2021. I had two reservations in Miami with a company I wont name here. My experience there was terrible. Poor customer service and a bad car, old and smeally. I then flew to New York and came back to Miami.I had a bad experience with my first reservation, so I canceled my second reservation. I had to take a taxi to my hotel. A friend of mine who knew about my situation gave me the number for Florida Premium Rentacar.At first I was exceptic because its a small company. I called them and made a reservation. They picked me up at my hotel and drove me to their office located next to the Miami airport. The customer service was excellent. They gave me A brand new Nissan Altima at a better price I paid with the other company.This was a totally different experience, the car was great, Upon return they drove me To the airport. thank you Anthony and Juan. I will certainly rent with you again.
This is not a car rental but a fraudulent enterprise. I booked a car with them and when I arrived in Miami they just informed me they dont have a car for me. Any car. They should be investigated by authorities.The car rental response to my review is a lie. I have a booked reservation and gave them my credit card. This is not a real car rental agency, do not rent a car from them. I had to hire a taxi to drive me to Orlando and pay 500 dollars, because of their breach of a rental contract. I am considering a legal action against them.
Nice experience. I ll rent a car with them again
Good people and good place to rent a car.
Wow! I was extremely impressed with this company! Honestly! Upon landing, I called and was immediately picked up by the company in the car that I was going to be renting. The location is just about 7 minutes from the airport. The car was basically brand new with all the latest and greatest features. I had a Toyota Corolla. Drop-off was also very easy and the company takes you right back to the airport. My friends rented from a different company and had a very bad experience. I highly recommend this rental car agency. They are awesome!!!!
Friendly staff & everything was did in a timely manner! If you’re looking for a rental car near the airport check them out. You’ll be so satisfied! Thank you guys!
Great rental business and friendly staff.
They are the best rent a car in Miami.
Very easy company to work with. They were fast and friendly when picking us up from the airport and they even gave us a ride back to the airport. 10 out of 10 would recommend!
This place saved my trip. Expedia had me stranded in MIA . Mgr came in after hrs picked me up and got me a car. Then even dropped me back at airport when i was done. Could not ask for better service 500 stars. Best rental service in Miami. Maybe USA. Thank you. For going above and beyond!!!!!!!!!
Great business to rent a car from if you’re visiting Miami!
Amazing car rental 👍👍
WoW. wow. WoW. THE BEST CUSTOMER SERVICE EVER FOR CAR RENTALS!!! To make a long story short, Jose saved the day with his stellar service! The car was a Corolla, which I NEVER rent such a small car, but Jose made up for all that! He advised us in what areas to avoid and which ones to stay in... he advised us on how to utilize the toll pass efficiently (and charges a nominal fee for the use and whatever the tolls are. Other places charge a daily rate of $15+ for unlimited, but u will not use $8 per day!!!) Our flight scheduled changed and Jose PICKED UP OUR CAR AT HOTEL! Mainline car rentals would never do that (except Enterprise, but they still do not compare to FP). MAHALO, Jose! I will always rent from him if in Miami or FLL.
Its cheap for a reason!! Theyll rob you in ungodly Sunpass charges (extra $80 ???), that theyll try and explain. Youll NEVER get your deposit back. You are just better off paying the money for a legit car rental place.
What can I say about these guys? Well, they literally saved my vacations. As a foreigner, barely speaking english, they picked me at the airport, explained everything to me, very, very patiently. I had problems with my mobile phone service, and lost contact with the rest of my family (almost mad!), so they provided me a solution immediately. My wife had a risk of miscarriage and so we had to anticipate the return to our country. They didnt hesitate to serve our best interests. I love these guys. Their patience and sympathy are amazing.The car was barely brand new, with all security itens. They use a state of art technology to speed up all the process.I recommend them. And assure you that they are honest. You only must inform yourself about the fee and taxes policy. The rest is enjoy your trip.
Best place for car rental. José and his team are the best in Miami.
Great service, great prices!
Good prices, excellent costumer services and fast process to get the car.
Excellent service!I will certainly recommend.Special thanks to Anthony,
Amazing service! 100% recommend.
Easy, fast and brand new car. Thank you!!!
All ok
Recomiendo mucho los servicios de Florida Premium Rentacar. Tienes carros super nuevos, y muy comodos, bien cuidados y faciles de usar. Además, el servicio al cliente es optimo, están pendientes de tus necesidades siempre y te ayudan con lo que necesites.Lo que más nos gusto es que no solo ofrecen servicio de alquiler de carros, sino también alquiler de Sim card, GPS, sunpass incluido y más!Los volvería a contactar y usar sus servicios sin duda :)
El un sitio muy confiable, son costos ocultos, te ayudan a utilizar el seguro de tu tarjeta de crédito, y así puedes ahorrar algo de dinero.Son muy amables y el carro que me dieron estaba en perfectas condiciones.Muy recomendado.
La atención fue excelente, te Buscan en el Aeropuerto y te lleva también a tu Retorno, disfruté de los servicios de los SIM telefónico para la comunicación durante tu estadía, lo recomiendo 100%
Excelente servicio, su ubicacion es a tres cuadras del aeropuerto, pero Ellos te recogen y llevan de regreso, flora de autos muy nuevos y comodos...Y LOS MEJORES PRECIOS, aun como su asesoria total
Excelente servicio y atención. Cumplen al 100% con la reservación, no hay costos ocultos y los carros están en excelente estado. Te recogen y llevan aeropuerto y en los trámites en sus oficinas son rápidos. Sin duda alguna los recomendamos y serán nuestra opción de renta cuando volvamos a viajar.
Your attention was great!I only had to wait 10 minutes at the airport to be picked up and transferred to their office to receive the vehicle. Once there they were very clear with their rates, no surprises. The car in very good condition. I delivered the car and they immediately took me to the airport and there were no additional charges or unpleasant surprises. Very very good your service.Recommended 100%.
Muy recomendado excelente servicio, y los carros nuevos y la atención de lo mejor
Good attention. Friendly.The difference that with the other rental companies that would play a little against is that you cannot take the car out of Florida (if you want to walk), they are emphatic that you must return the car super clean (in our case we send it washed before return it).The value of the rent is quite favorable, better than any other company, good service and they try to solve what you need (good customer service).
Excellent client service. Very attentive and they gave me all the necessary information to make the best rental decision. They do not have additional charges, what they inform you is what they finally charge you. I loved that they provide the Sim card service as rent and you dont complicate buying elsewhere or paying higher values because your stay is not going to be that long.
Vehicles in excellent condition and very clean. Excellent treatment and service.
Very good service, they pick you up at the agreed time, super punctual .... 100% recommended
Muy buen servicio, excelente atención y los carros impecables... Recomendados al 100%
Excellent car, good service from the workers.They guide you and recommend places. They pick you up and take you to the airport.Very good service.
I highly recommend. They look for you at the Airport and good rates. Car in excellent condition
Excellent service, very good cars and very good service.
Very good service, very friendly people. I recommend it.
Very good service!
Excellent service, new cars HIGHLY RECOMMENDED, the option to rent the simcard is perfect, the pick-up at the airport, the transfer to the airport, everything is excellent, without a doubt I will use them again
Excellent service, we had a flat tire and they sent someone to fix it. The car was very clean and comfortable.
Excellent service, highly recommended. Affordable price, cars in good condition, very good service. Paying the toll directly with them made our stay much easier.
Excellent service, excellent rates, excellent vehicles, I have already contracted with them on several occasions and it has always been great for me, I really consider it the best rental car that Miami has. José your Manager, excellent human being, very helpful, friendly and always has the best solutions for us tourists. I recommend them 100%.
Excellent service, new and high quality cars. Super recommended !!!
Very good service and excellent availability recommended 💯
Wonderful service, support and delivery of the vehicle, the best price to rent a convertible in Miami. Very serious and reliable company
Excellent service.
Mr. José M. Excellent Person we have known each other for 5 years, The Best Cars to Rent in Miami.
During the entire process from the reservation of the vehicle:- budget according to the plan of the selected vehicle- the search at the airport on the day of our arrival- condition and excellent mechanical conditions- IMPECCABLE conditions in the assigned unit- until the day of the return of the sameI highly recommend the seriousness and professionalism in the compliance and treatment of each of the representatives, with whom I had contact.Widely recommended, of course that on a next trip to Miami, they will be my First Choice, to rent a vehicle.Thank you to everyone at The Florida Premium Rent A Car Team.Jorge L Penaloza
Excellent service, no hidden charges even more the value quoted was higher than when the vehicle was collected. The best car rental service in Miami.
Really recommended, very good vehicles for all tastes, very good friendly service and really for tourists it is 100% recommended to rent versus pay uber or taxis that are very expensive since where you go shopping centers, beach etc are all very long distances, so Do not hesitate to rent from this company, in fact I went to return the car and they themselves left us at the airport.
The service is excellent! We loved the attention and even more so the adequate prices that they handle. Quality and price is excellent! Another lap in MIAMI we will trust you.
All very well.
Excellent service, totally recommended 💯👌🏼
Excellent place to rent a vehicle, very efficient and accomplished. And very good vehicles and prices. Super recommended
Excellent service !!
The attention of HDC as of them, where I had my reservation, terrible. Its the same company, they want to add all your insurance by force, and if they dont treat you badly like that, you accept them, which we didnt do. They say they are not the same but yes, they also share all the facilities. Please do not book with these people, I assure you that you will regret it.
Excellent service
Very good service, 100% recommended
Very kind, compliments, the car in excellent condition. Wonderful service
Super recommended! Excellent 100% reliable service
Very serious and compliant with what you hire. Recommended sim doubts
Very serious in their rents, excellent service and excellent assigned vehicle and a good price, I will return .. thanks
The best excellent. Attention super prices .... I recommend them ... very good and cheap cars.
Excellent service
Scammers working with another rental company stole my credit card details. DO NOT FALL THERE NO !!!The worst rental car
Calidad de atención y de vehículos, 100% recomendados.
Excellent service, very clean cars.
The treatment and attention of the employees was excellent, they picked us up quickly at the airport, and in their offices we had a friendly and pleasant treatment. Vehicle in perfect condition, cleanliness. Upon delivery, they were very attentive and helped us for our transfer to the port. I recommend them. We will hire them again. Thank you!!!!
I am too content with the service of this car rental company, I really went with great fear for all that they had told me about the rent a car companies, but thank you that I was not mistaken and I was able to rent a car for my mobilization in Miami .1. José, thank you very much to you and the guys who really took care of me, they were always very helpful, a great service from the moment they picked me up at the airport until they left me at the same Miami airport.2. It is recommended to contact them beforehand so that they can be given the precise information with a real quote and not with fictitious values that increase at the time of payment.3. I did not need to buy a chip at the airport to have Internet and calls because here you can find it at a very good price.4. The cost that they told me from the beginning that was fulfilled, in the end I had some extras (27 usd) for tolls, which is the right thing to do because they charged me only for the days that I used tolls and not for all the days that I was going to have the car that was 6 days in total.5. The car was impeccable and with very low gas consumption, I took a walk around some places in Miami for 6 days and I only had to do one tank in the whole time that cost me 16 usd.6. They ask you for a deposit that is frozen on your card but once they have checked that the car is as delivered, they proceed to unblock that quota, which, in reality, all the car rental companies ask for it.I have already recommended to some friends who are going to be traveling there, that without thinking they go where you and when I return to any city in Florida in the future I will surely rent a car with you again. Thank you so much for everything.Greetings from Ecuador.
Recommended, excellent service!
Excellent attentionsolution to the mobility problem in MIAMI
Excellent service
Response to the owner: 1/08/19 I appreciate the attention to my problem. The amount was reversed.It took but was resolved.On July 17, Luan sent an e-mail requesting the return of this deposit. But so far it has not been answered.In the beginning everything was fine. Until when I went to Orlando, one of the 2 Chips I bought stopped working. They didnt answer us the whole trip, and when we got back there they tried to roll us up so as not to return the money, so we said we werent going to return the ship until we returned the money. Suddenly, he managed and returned it. Finally and worst of all, they charged us 1000 dollars of deposit, promising to return at the end of the trip. They didnt.So the promise was to return in 10 days for the reversal of the bank card.It didnt happen again. The bank was not reimbursed, and we are not getting a return from the company, after several attempts. And they still pretend not to speak Portuguese.We had a loss of almost 4 thousand reais. We will continue to follow alternatives. If they did not respond, we will take drastic measures.
It sucked what these guys did. A trip is something to be quiet, but it started with deception. A filthy car inside, it was disgusting to enter. Rearview mirror did not work setting down, I rode 15 days on roads without being able to adjust rear view mirror, basic security item. Bearing making too much noise, car delivered without spare tire. They gave me the car with less than 1/4 of fuel and said they were delivering with half a tank and I should return with half tank. Lucky thing I saw right now, if it was not another reason to kick my leg. They sold me a TAG to pass the tuition and made me pay $ 15 a day. They told me it was mandatory and I could not leave without it. Later on during the trip I discovered that this TAG costs 5 dollars and you can use it for the rest of your life without paying anything more for it. They stole me in over 150 dollars with that. I was sold a phone chip with unlimited internet for $ 35. In the delivery of the car, they asked me to return the chip because they had rented it, and not sold it. Anyway, be very careful. Look for a large rental car, inside the airport and be serious. Do not fall for the coup to pay cheaper. Because at the end of the day with how much they steal you, you pay more expensive than in a good rental. Thats what happened to me.
Speaking the truth. I rented 2 cars for Decolar, a Santa Fe and a Sonata. Both rolling snoring. Half dirty and gasoline a little down the middle the other in 1/4. It was past me that they would pick me up from MIA airport, I waited 40 minutes. Detail I was with families and 2 small children. As soon as I got to their office, I found it very dirty. They were well coiled in the conversation but it was intentional so I did not get it right, they talked about the SunPass (toll-free) to normal, they talked about SunPass activation, their own tolls, check shorts etc. I got the car for 13 days. When I returned the car I was surprised that this SunPass Activation fee would be $ 15 per day, and the purchase and activation of a SunPass is $ 5 dollars for a lifetime, after all it is a sticker that you buy in the market, pharmacy, etc. . In other words, they came to charge me $ 195 dollars worth of it but they gave me $ 370 dollars worth of money and told me it would be done im not refunded but nothing was done. One more of our cars had no spare tire, just imagine if you bore a tire, Id stick it. Well thats what I would not indicate.
Optima services
Very good attention. The delivery was as agreed. The car was perfect, had some small marks on the body but as they record everything before delivery with a video, I had no problems with anything. I recommend it
Good personal attention and the vehicle was delivered clean and in good condition. I liked that when they make the delivery and on the return, they send you the filming of the state of the car body and with this it is more than clear that there are no surprises for damages or responsibility and surprise of the new ones. They have very affordable prices and their vehicles are new
Very good experience.The fact that you are picked up by the airport saves a lot of time by not having to go to the airport rental.And once I returned the car they took me to the hotel for free.The car was in good condition and they complied with everything agreed.Excellent service-price relationship.
Excellent, attention and service
Service note 10I called and they picked me up at the airport as arranged.Just pay attention at the time of the purchase by Decolar, which kind of obliges you there in the store.Pay $ 300 for insuranceI paid $ 120 in proportion to the days I stayed, 4 days I found it expensive.Plus the service is good.
I was treated very well from the start. I contacted by email to remove some doubts and was promptly attended to. They have provided a Watzzapp for permanent contact. They had people who spoke Portuguese to serve him in the best way. Car received as arranged without surprises. They offered an American chip in a balanced value ($ 35.00) with unlimited internet. This made a very big difference in the trip. I recommend.
My experience with Florida Premium was great. I was very well attended from the first contact. I was picked up and taken to the airport. The quotation documents were released quickly the car leased attended my expectation. I recommend the Florida Premium Rent Car.
Please do not rent cars with this company! They charge absurd and non-existent fees !!! They are dishonest !!!! The cars are dirty, noisy, lacking spare parts in the vehicles. The cars do not have any maintenance, putting at risk the life of many families !!! I do not point them out at all !!!!!
All very well. I arrived at the airport, and they picked me up to take me to pick up the car.When I returned, the same.Very good attention
Insistent attendant for selling insurance, GPS, chair and everything. In addition to delaying the return of the lock on the credit card.The vehicle was received dirty and different from the hired, 12-seat Van instead of 15 as hired.Would not recommend!
Excellent service!! They have behaved very well in the face of the pandemic and the difficult situation that the Algerians who left us battered in the US lived. Very human people. Your service is highly recommended
I was traveling with a group of friends and we were deceived by this company that charges abusive daily rates. Trying to talk and there was no agreement.Do not close with this company even if the cars are not new
I am from Chile and I wanted to have everything ready before arriving in Miami, and by chance I found something online, a link on youtube and with different ways and means of communication. I communicated via whatsapp and everything very clear and very friendly all the time, and it does not disappoint me ... We arrived in Miami they picked us up at the airport (we were 6 and my 4 year old son) and they handed us a Dodge Caravann for 7 people and suitcases, automatic full equipment, in addition to the chair for my child, among other things. Then every time I had doubts, they didnt delay in giving answers via whatsapp (specifically José). Also very economical.I highly recommend 100% for your trip to Miami. Greetings.
I love them. Excellent service, good disposition, flexible and the best thing is that they will pick you up and leave you at the airport, without having to travel all the airport and the train to the rental area.100% recommended.
Excellent rental, we got an excellent car, a spectacular deal and the prices are very good!I am Argentinian and I recommend that you rent with them, they look for you at the airport and it is a very good company! I will recommend them and rent again with them without hesitation!
Excellent place to rent a car, we were the first days of June 2019 in Miami, we rented a car in Florida Premium. The car in excellent condition and the attention of the people who attended us was also excellent
The service is very good. The vehicle that was delivered to me was very good and corresponded to what I had bought. It is an excellent option and very economical. I would use it again.
Beware of these scammers !!!! From the first second they try to impose insurance that if you do not hire you they block 1000 usd of the card, first time in the history of my thousand trips that block me a fixed amount, they always request a card as guarantee in case something happens with the vehicle, or in case of a fine, but it is NEVER chanted.When I returned the car, they returned my coupon after verifying that the car was spotless. Even so, they deducted 700 usd without giving any explanation or answer to my complaints.LITTLE SERIOUS LORD. A SCAM WITH EVERY LETTER OF THAT WORD.I DO NOT RECOMMEND THEM FOR ANYTHING, AND I SUGGEST EXTREME CAUTION
Excellent place to rent a car.
Wrong. When I got the car and took it to a garage at home, I no longer had the rubber band of the front moon; apparently it took off (be careful, check the tires well). The company charged me $ 153 for the rubber, a total scam, it seems that they sow these details to charge you. The cheap is really expensive. Look carefully at the cars, at the rubber bands of the moons that are well attached so that it does not happen to them. I really do not recommend them.