user
PURELUX NAIL SPA
5101 Sanderlin Ave #102, Memphis, TN 38117, United States
Appearance
PURELUX NAIL SPA

Comments
An
Review №1

Best nail salon in the city! The inside is clean, homey feeling and well organized. They listened to what I wanted and took their time and care and I left so happy! My nails look great and feel amazing! I most definitely will be coming back!

Sh
Review №2

Best place to get your nails and feet pampered. Love the attention to detail and the final result. The compliments from other people really lets you know just what a great job they do. Reasonable prices, wonderful service!

Ta
Review №3

Had an amazing experience here getting a gel manicure. They were able to take us right away and made some great suggestions for the design I wanted. Great staff and atmosphere. Will absolutely come again!

Ma
Review №4

This is the best set of acrylics I have ever gotten! Staff are so so sweet and very caring. They took time to make sure I was happy! Very professional and clean setting as well. I will never go anywhere else! 10/10!! GO TO PURELUX NAIL SPA :)

Tr
Review №5

Wonderful experience! It was my first time there and it will definitely not be my last this will be my new nail salon from now on.

Be
Review №6

I don’t write reviews, however this nail salon definitely deserves the great review! For as long as I am in living in Memphis this will be the only place I will ever get my nails done! Great service, beautiful atmosphere, all around amazing experience!

Ma
Review №7

If you’re looking for a good spot for your nail care, THIS IS YOUR PLACE! I am very picky about who does my nails andPURELUX NAIL SPA is the best. A family run business with a big heart. Great employees and a fun atmosphere.I got dip today for the first time and love it! In the past I have gotten gel, regular and acrylic. I’ve truly never been disappointed. Very skilled, quality product and a great deal!

Fe
Review №8

Wow!! This is probably the best pedicure I’ve ever had.. and I’ve had a lot. They really took their time, got all the dead skin off, and the polish looks perfect! Everyone was very helpful and kind. You couldn’t ask for a better experience.

Ly
Review №9

Ive always been very happy with my experience at PURELUX NAIL SPA! The staff are nice and professional. I usually get SNS and I have always loved the color and shape of my nails! Cant wait to go back soon!

Em
Review №10

Nice, clean, friendly environment. Ive been searching for a new nail salon and Ive certainly found my new nail home. Theyre creative and listen to what you want. I HIGHLY recommend!!

GW
Review №11

Ann is my nail 💅tech. She always professional. She take her time and get the job done in a timely manner.Love her personality. She shouldget Associate for next Month.

Ka
Review №12

I had such an amazing experience, everyone was so friendly and my nail lady was so patient! I brought them an idea And they definitely came through. Ill be going back for sure

Ki
Review №13

I love them. Always so nice and very professional. Great place to really relax and enjoy the peace. They don’t rush and everything little detail is always attended to. Only place I go!!?

Va
Review №14

Its clean and all of the nail techs were friendly except for Kim(my nail tech). As soon as she realized I had gel polish on my toes, her attitude changed. She was pulling in my toes and filing them roughly. Overall, her work was decent. If I come back, I know to wait for someone else.

Al
Review №15

The nail techs were so nice and helpful. i got the ultimate pedicure and couldnt be happier about my experience and results. they also had the best massage chairs ive ever sat in. couldnt recommend more!

Ch
Review №16

I am in love with my nails. I went in not knowing what I wanted. I told them what I had in mind and they brought it to life .I went with my sister and my aunt they are obsessed with there nails as well .I will definitely come back again I recommend this place .

T.
Review №17

This was my first visit to Purelux and my first professional pedicure in a long time. Rosa was reassuring and supportive; her calm energy and professionalism made the experience especially relaxing. I was offered complimentary beverages several times and she took extra care with ensuring that I was comfortable and in agreement with what she was doing each step of the way. I appreciated the service and the results.

To
Review №18

Made an appointment for two pedicures, got there and still had to wait. The salon seemed understaffed so I didn’t mind waiting. However, when we were taken back to the pedicure area, the chairs and station had not been sanitized properly before we were seated.Services began on my and not my daughter, she was stuck sitting and waiting. My manicurist was very pleasant, but left off many steps of the pedicure process and the one who serviced my daughter did a blitz pedicure on here.Although they were pleasant, the service we received were well below expectations and needless to say the polish did not last either. Will not be returning.

Ma
Review №19

Customer service 10/10 ! 110% recommended !!

Lo
Review №20

Ive tried several times to give this nail spa a try. My favorite nail tech Ryan is no longer there so Ive tried to use other technicians and its just not the same quality. I had my nails and feet done last Wednesday and its Tuesday and my nails are already chipping. I had gel nails manicure done so I shouldnt be needing repairs done yet. Gel polish prices there are way too expensive to already needing repairs.

Sh
Review №21

Yadi is AMAZING! She’s efficient and consistent with good work. The only person I like touching my nails.

Ma
Review №22

Not too clean. But my nail tech was nice.

It
Review №23

The nail tech did a very sloppy job. She was very rude and did a overall poor job. She did not follow the design I wanted and when I mentioned it to her she had an attitude.

St
Review №24

The younger lady at the front counter was unwelcoming and abrasive. Im not asking for a hooray when I walk into a place but at least a friendly greeting, a smile or something. The older lady that did my pedicure today was good. She was attentive once she got started and took her time. Unfortunately I ended up with the front counter girl for my acrylic set and this is how it ended (see pics). She was talking on her personal phone while doing my nails and then rushed with the tools. She was going so quickly and aggressively with the acrylic nail drill she almost cut into my cuticle. When I told her that it was hurting my cuticle she turned down the drill speed without even saying anything as if I was inconveniencing her. She did an acrylic overlay on my natural nail and then told me to go wash my hands. When I returned from the sink she told me my total. I paid and proceeded to tip the pedicurist with cash at which point the young girl started offering to put a clear top coat on my nails or to polish them. By that time I really didnt want her doing anything else to my nails so I told her dont worry about it. My nails literally look like I did them at home.

Kr
Review №25

Very unprofessional, waited 2 hours to get a pedicure then when I spoke up and said something they thought I had already gotten it done… so then a lady gets up and does my nails but fails to do all of the job like trimming and doing everything to the nails before she paints them. She just went straight to painting so a waste for 45$. Never will return

Bi
Review №26

I walked in again, friendly staff, great service. Nice free drinks. Tammy is amazing!

to
Review №27

Ive been going to Purelux for about two years. A Friend of mine took me there, the best nail salon I ever been too. Clean and professional. I have my personal tech Ann, shes the greatest.

Do
Review №28

They did not spend enough time in your feet. I had a lot better pedicures cheaper also

An
Review №29

I have such a wonderful experience getting a pedicure and manicure with Katie she made me feel fantastic

Jo
Review №30

Great experience and professional staff.

Ma
Review №31

Paid $65 and my acrylic nails pop of within two days. When back two times for repairs. Staff was friendly but will not return.

Ge
Review №32

Purelux is the best place to get your nails done in Memphis! I get a dip manicure each time I go and it stays in perfect condition for 3-4 weeks. Ryan is the best, I always get compliments on my nails when he does them.

Jo
Review №33

Katie is the best! Super nice and accommodating. If you go request her!

Bi
Review №34

(Ann) had great calming conversations,Gave me a choice in how my treatment would be handled. Great detailed advice on my care away from the salon. Extra detailed in the selected treatment. After the postponement from the next client offered to forward the treatment for the next week’s appointment; great flexibility and advantage for me. Very proficient (timely).

Te
Review №35

Good service. Kim is amazing

Aj
Review №36

THEY TRIED TO USE THAT NASTY PUMICE STONE ON ME IT WAS SO DISCUSSING AND OLD!

La
Review №37

The shop is beautiful, staff is pretty friendly, the wait time is quite long (which I dont mind for quality service), and they have drinks. My experience wasnt that great. I paid $100 on a pedi and full set but I was not pleased with the results. The pedi was cute but the nail tech who did my nails was new though she had been doing nails 20+ years. I did not get what I asked for because she kept saying she was new and didnt know where things were or another choice would look more natural. I asked for a mani but she skipped that and did not tend to my cuticle AT ALL and the set looked like I needed a fill after she was done. So many gaps and spacing, I also asked for gems. IF I go back I will be requesting someone else who will give me my moneys worth and listen to what I want. Wish she would have listened, all she kept asking was if the color was ok.

Ev
Review №38

I’m writing this as I’m getting my nails does because I am so happy! The entire staff is incredibly kind and attentive which has been a breath of fresh air, especially during these times of COVID. 10/10 recommend!!

Th
Review №39

This review is ONLY for the OWNER! She’s very rude, unprofessional and stuck up! I’m just leaving from getting a manicure from my fabulous nail tech and the OWNER happen to arrive. Not one time did she speak, and not one time did she make eye contact SMH! There was one other incident when she rudely responded with a question that I asked her. But back to today...the only thing she spoke on, is when asked from my nail tech about my coupons and she responded in her language that my coupons was expired and I don’t receive any type of discount 🤦🏼‍♀️ She still proceeded to not look at me once. No eye contact. Honestly she makes me want to take my business elsewhere and take my nail tech with me too because she don’t deserve her!! NEW OWNER PLEASE!!

La
Review №40

Great and pleasant experience. My nails are so gorgeous and natural looking thanks so much.

Ni
Review №41

I love coming here. I have always had great experiences here. They do a wonderful job and are the sweetest!

Lo
Review №42

Appointment did not start on time. No one acknowledged that I was waiting patiently. Not black owned!

Ch
Review №43

I tried them out for the first time yesterday. The salon had few color choices in comparison to other local salons. My gel manicure does not even color my entire nail. My pinky nail was not even painted to the tip. The gel top coat was all over my fingers when I left the salon. Now that it is coming off of my fingers, the color is starting to lift off of my nails barely even 24 hours laters.

An
Review №44

Much better than my usual place.

Sa
Review №45

Im in love with my nails! Katie was the best. Thank you so much, I’m impressed!!

Ca
Review №46

I love each and every time I come here. I come here to get me time and relax. The receptionist is friendly, bubbly and very attentive! The atmosphere is very inviting as if they have known you forever and the place never wreaks of harsh chemical smells. I have never had a bad experience and would recommend checking them out to see for yourself!!!!

Am
Review №47

I went in for a gel mani and pedi. Ann was amazing. She took the time to make my feet look beautiful! Perfect pedi!! Thanks Ann!! My nails were done by Ryan. He asked what shape I wanted as my nails were very long. He showed me a couple of shapes and we decided on the coffin. I have to say this is the best mani and pedi I have ever had. Thanks again and keep up the great work!!!

ev
Review №48

I waited for almost 1hour and half, the nail tech did not know how to do designs and it was such a waste of time and money

Jo
Review №49

Second time customer and a walk in. Only a short wait about 10 minutes. Prices are on the sign in sheet and you check off which service you want. I had the house manicure and pedicure. You also check off which complimentary beverage (all types of wines, liquor, etc). Ann was my tech and she was thorough and good. Very clean and decorative place. I will be returning!

Mo
Review №50

Went today with my best friend to get a manicure. First, I have to say that the place was so clean. Everybody was very nice and they had complementary drinks! Mimi and Ann did our nails and they look wonderful. Rosa was also very helpful and kind! Our new favorite place, we will definitely be back!!

As
Review №51

Been going here consistently for a year. I love the quality of the work.

mi
Review №52

2nd time for coming .. the 1st time was great got dip full set $50 ..I loved it ..2nd time got manicure and pedicure from Kim .. it was worth it .. $80 wasted

Sh
Review №53

Nails and feet look amazinf but the nail tech, Nadia, was not very friendly & just a little rough.

Da
Review №54

Such a cute place! The staff is so friendly and they do an incredible job! I felt so welcomed!They take their time and pay attention to every little detail! Thanks guys.

De
Review №55

Amazing place! I take clients here often. They are clean and offer great service. Their pricing is very reasonable. I have only ever been treated with kindness and respect.

Ca
Review №56

Very nice job! Exactly how I wanted them and catered to my preferences. Very friendly and welcoming too. Customer service is a big deal for me and goes with tipping for above and beyond basic service.

Al
Review №57

The atmosphere is very quiet and relaxing. When I get my nails done, I dont like going to crowded places so Im glad I found this hidden gem! She is also very friendly people, and I cant wait to come back for a new set!Quality of Work: 10/10Cleanliness: 10/10Customer Service: 10/10

Jo
Review №58

Best Place To Get Your Nails & Pedicure Done.

la
Review №59

This is the only place I will go. The salon is exceptionally clean and staff are always so polite. It is a very popular place, so I suggest making an appointment and avoiding the busy times like 6 pm. I have gotten gel and dip manicures and they both last for WEEKS.

As
Review №60

I was seated quickly and she was extremely engaged & totally up for a good conversation. She took her time with everything and made sure I was getting exactly what I was looking for. This place is DEFINITELY worth checking out! I will be returning soon!

Ti
Review №61

Love Purelux Nails Spa! They actually listen to what you what and take their time to make sure you leave happy. One of the best nail salons Ive gone too. Good prices for amazing quality.

Lo
Review №62

Purelux is wonderful. It is friendly, enjoyable and relaxing. I feel so comfortable after I leave the Spa. Every one should have an experience of peace from visiting this Spa.

Wa
Review №63

No wait time. Awesome flow for checking in. Great color selection. Customer service was fabulous. Will definitely be going back. Cant wait to go back. Great girls outing for myself and my coworkers.

co
Review №64

Just went for the first time today, and I absolutely love it! The space is cute & clean, service is great, and quality is on point! Definitely returning.

ma
Review №65

Excellent pedi & gel manicure. Clean, friendly and do great work. Found my new favorite place ❤️

G
Review №66

Ryan did a fantastic job

Fi
Review №67

Purelux Nails Spa is the absolute best! My no chip always lasts at least 2 weeks and I refuse to go anywhere else. They are quick, consistent, and thorough. Come here!

Ga
Review №68

Love this nail salon! My nail tech took the time to give me a perfect manicure and hand massage. They have a ton of colors to choose from and the salon is very clean!

Br
Review №69

My first time going to this nail spa was yesterday and when I tell you it was the best experience I have ever had at a nail spa. I would recommend this nail spa to any one. Love it

Mi
Review №70

I came to this place during my vacation for 3 weeks prior. I had an amazing experience. I was greeted and offered a drink for free. Great customer service! They did offer a specialized seasonal treatment. They opened up the packaging right in front of me, Very clean! Cant wait to go this salon again. Affordable pricing!

To
Review №71

My experience at this nail salon was very nice, relaxing and my nails/pedi came out perfect. Everyone who worked there was nice and pleasant and the other customers, who seemed to be regulars, were comfortable and appeared to love the salon. I will definitely be returning!

Kg
Review №72

I absolutely LOVE this place. It is the perfect getaway from the everyday demands of work, life, and school. Owner of Purelux nail spa did both my shellac manicure and pedicure and they both looked amazing. Lasted well over two weeks! It was my first time there, and immediately they made me feel like a long time customer, family even! There was a lady sitting next to me who SWORE Id been going here for years lol! All of it-the cleanliness, the customer service, the attention to detail, the quality of work--all of it is why I cant wait to go back! Although Ive been going to my old nail place since 2008, my best friend and I have found a new nail salon!

do
Review №73

Very good service, atmosphere, and conversation.. The staff is very friendly and thorough and will be going back for sure would recommend to any and everyone.. Thank you so much!

La
Review №74

I love Tracy and Ryan. They are the best.

Ni
Review №75

I absolutely loved my experience! The entire place was clean and neat and I was greeted right away and taken very well care of. They catered to me! Excellent customer service, everyone was extremely nice. It was my first time there and I had such a lovely experience and I am going to tell all of my family and friends to go here!

Je
Review №76

My manicurist, Ana, is phenomenal. The women who do the work are amazing. The receptionist is a nightmare. Lazy and rude. Will not be coming back of shes here.

Ma
Review №77

Tammy and Ann were both so sweet and both did AMAZING jobs on me and my mother’s nails! Would definitely go again and I recommend either women for your visit there!

As
Review №78

I’ve come there since they opened. Tracy is the best; she always takes good care of me. She is fun, sweet, and very detailing. Customer service is beyond great. All of my friends go to her; she is always booked, so appointment is needed.

Wi
Review №79

Very small place but their work is excellent and theyre very friendly! Ive had mostly bad experiences with my nails cloning out the way I want it to until this place. Im into shape and they nailed it!

Em
Review №80

I just love this place and they are very reasonably priced and a very clean environment. Right now I’m on my way back for a manicure and a pedicure. I would also like to add that I have Parkinson’s disease and they are very understanding of my handicap and they’ll offer me any extra assistance that I need!This is truly a 5 star place!

Ve
Review №81

I really like this place. Its clean and the staff is very friendly. You can usually just walk in unless there is some type of event. Definitely my go-to place for a pedicure.

Ki
Review №82

Made an appointment on Tuesday for Saturday morning for an overlay and gel polish. I get there (from downtown Memphis) wait for 15 minutes to get told that the only person that can do overlays called in. I understand that happens but to have the audacity to not apologize and tell me that I can make an appointment for later today. No thanks. First and last time that I will ever visit this salon

Ro
Review №83

If you want to treat yourself and a girlfriend to a lovely afternoon of shopping and pedicures, head here. My technician was very sweet and did a phenomenal job on my nails. The prices are very reasonable for the service i receive. Thank you for your kindness, efficiency!

AA
Review №84

Ann is really sweet and did an amazing job on my gel manicure and pedicure!! Everyone is always really nice and very fast at sitting you but they make sure and take their time with helping you and making you feel relaxed!!

Sh
Review №85

It was first time and services was great. Betty and Rosa did awesome job on my hands and feet. I will return with my Mom on next time.

Ly
Review №86

The atmosphere was so welcoming and positive.. Valerie made me feel like family along with the remainder of the techs!! Favorite place to be! And I LOVE MY NAILS!!

To
Review №87

Super nice nail spa; Betty is the BEST! THANK YOU FOR YOUR GREAT SERVICE!! TS

Va
Review №88

My experience was amazing! It is very fancy and they have excellent customer service. They offer you drinks from margaritas to just sodas and it is all professional. The nail techs are so nice and are friendly. And the place is so clean and you truely feel pampered. I love it so much and I will constantly come back.

Ca
Review №89

Great customer service! Busy but not overcrowded and you dont get rushed service. Staff and technicians are bet attentive and dont over look details. Very relaxing environment!

Ke
Review №90

I have never had a less than wonderful experience! Dips never chiped. Theyre last over a month, I love their Dipping powder to compare with several nails salon around the area. The service is excellent, and its calm and quiet. And they have complimentary drinks I would definitely be back here.

Qu
Review №91

Great service. PURELUX NAIL SPA is always fabulous. Everyone is really pleasant. Love this place!

Da
Review №92

Wonderful nail salon. Staff is very friendly & very professional. Great service every time.💕

JA
Review №93

It was so Amazing to get my nails done and tell Tracy what I wanted and she made it happen.I was so comfortable at the fact when I told her just to pick me color she was on point. I loved my time at the spa.🙂

M
Review №94

My mother and I have been going to PureLux for quite awhile now and we always get great service

Ch
Review №95

This places atmosphere was amazing but their skills in doing nails was poor they seemed rushed and unorganized. I went back home to AZ and my nail technician was disappointed in the poor application of nails. At PURELUX I asked for a manicure and it was done AFTER the nails were done. My pedicure omg...awful! I asked for a design and I have no idea what she tried to do so i kept it plain. We literally had to go home and redo their poor work! When we were leaving we tipped but i felt like they wanted more for a tip so they claimed they did not charge me correctly and i had to pay an extra $20. I will never go back there nor will I recommend anyone to this nail shop until they improve their technique. One thing that I noticed was that they took more time on people that probably went there often and people that did t quite look like me!!!!! I think that because we were new and our skin a little darker they rushed and didnt care about the outcome. I just need them to know I have money and am willing to spend on good quality!!! Never underestimate people by what they look like!RESPONSE TO OWNER:I have a sister who lives in Memphis and since she was with me that day. I would like her to take advantage of your offer. She will call today.

Va
Review №96

Got a brow wax and a Full set and all of it was amazing. The service was fast but not rushed. The complimentary drinks were fantastic and I will be coming here all of the time.

Fi
Review №97

I called and scheduled an appt for 3pm. I arrived and no one asked my name and everyone was busy. After 10minutes standing there I told a man (manager/owner?) that I was going to get a soda next door since it looked like everyone was busy and no one was ready for me. I came back and said I was ready. After 5 minutes he stripped and soaked my nails, letting them sit. 35minutes went by and 5 nail techs disappeared into the back after finishing their clients and never came back. He had checked in 3 people after me during this time and was preparing stations but still no techs. Normally the whole process of soaking and nail dip should take 50minutes. I left with my nails soaked off because I didn’t know what else to do at 4pm with no end in sight. Don’t go there unless you have all day long to wait. The appointment process was a joke.

An
Review №98

This nail spa is always so friendly and they do a great job... They don’t rush on your pedicures and they have several pedicure and manicure options... Tracy is a great nail tech, and I will keep coming back to see her!

Je
Review №99

Everyone here does amazing work! Definitely my favorite nail salon.

Ti
Review №100

I discovered PURELUX NAILS, thru a friend, she recommended me, to come over after trying to find a great nail shop! FROM the first time I came, I loved it ! Very great customer service, Rose us my nail tech, and i have love it every since, after living here in Memphis, of four years, I am greatly satisfied ! Everyone has such kind spirits, the owner also is very polite, what I love most about, the shop, they are very, CLEAN AND PROFESSIONAL ! Also with complimentary drinks, which is awesome! I would recommend this place to anyone who needs a great nail shop !

Information
80 Photos
100 Comments
4.4 Rating
  • Address:5101 Sanderlin Ave #102, Memphis, TN 38117, United States
  • Site:https://purluxnails.com/
  • Phone:+1 901-537-0056
Categories
  • Nail salon
  • Beauty salon
  • Hair salon
  • Massage spa
  • Massage therapist
Working hours
  • Monday:11am–5pm
  • Tuesday:9:30am–6:30pm
  • Wednesday:9:30am–6:30pm
  • Thursday:9:30am–6:30pm
  • Friday:9:30am–6:30pm
  • Saturday:9:30am–6:30pm
  • Sunday:9:30am–6:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Toilets:Yes
  • Wi-Fi:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations