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Integrity Auto Source
22150 Timberlake Rd, Lynchburg, VA 24502, United States
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Integrity Auto Source

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J
Review №1

I visited integrity auto back in April to purchase a 2006 Honda Accord EX-L. Brandon and Jeremy were great. Any and all questions I had about the vehicle were answered in a very timely manner taking into account how busy these two can get.They provided me with a full list of repairs that were done to the vehicle in order to get it in perfect running condition. I verified myself and with my mechanic that all the items on the list were completed.Its been about 4 months now and the car hasnt given me any hiccups other than a 3rd gear grind that is common with Hondas manual transmissions for this model year. I replaced the transmission fluid and the problem has since gone away.These gentlemen are honest and conduct business in a very admirable way. I wish them the best and thank them for their transparency and integrity.Best wishes,Jovanny V.

El
Review №2

I ended up being in a finder bender and the Auto Shop at Integrity Auto was amazing. They where able to fix my car back to new in no time. I will definitely be coming back.for any future repairs needed. A huge shout-out to Brandon and all of the guys that work there!

Sa
Review №3

Super nice staff. Made me feel comfortable, I didnt feel like I was bothering them with my questions. Upfront about the vehicles they sell, really good prices!!!

Ty
Review №4

Was in from out of town had a belt go in the car and integrity handled it with all professionalism and comfort didn’t feel like I was being taken I actually felt like I was a member of the community and family deals with integrity so I would recommend these folks to anyone in Lynchburg or in the area

Jo
Review №5

I’ve had worked in there they were great did a good job felt like I was part of their family so to speak and I would recommend this dealership to anybody in town

St
Review №6

Most trustworthy auto dealership i know. Have bought 5 vehicles from there and never been disappointed.

Jo
Review №7

I have gone there a few times to give them the benefit of the doubt, well because of the name integrity! But there is no integrity at all, I’m not sure if they even know what that means, although they are not overly pushy, they just come across as if they don’t want to sell a car, they never budge on pricing, the cars are never ready to sell, they post as if cars are ready to go, but always something wrong, dirty or just very little knowledge of what’s going on. Cars are always marked way above market value, I get you want to make some money, but at least try to show or humor your customers. No personality what’s so ever! Looks more like a junk yard, maybe should sell parts and get a Dog! As I said I just don’t see the Integrity at all and for sure zero loyalty!!! If you are looking for the meaning of Integrity, this review is Full of it!! Stay away!!! Until they actual try a little

Je
Review №8

I dealt with Jeremy over a two week time period while he helped me purchase a truck I liked. Integrity took care of me. Family and friends of mine have all recommended this business and I will do the same. Thanks!

Jo
Review №9

I purchased a car from this dealer and I have had nothing but issues with it since then. The people at this dealer are typically polite individuals and they are not difficult people when shopping. They give you your space when you shop as well. However, when trying to discuss pricing they are extremely closed off and unwilling to work with you. After the sale, I took my Honda Accord back 3 times (Within the half off warranty) complaining of various issues. Each time, they said there was no problem and they could find no issue at all. I then took the car to another more trustworthy dealer and they were able to fix these issues. Since that time I have had regular issues with this vehicle and feel that I was clearly sold a “Lemon”. Once the car was sold the tone changed and they were never willing to listen and I was stuck with the car. This is my experience from my viewpoint. I hope your experience is different.

Ma
Review №10

Wow!!! Such incredible service and care for me and my vehicle!! I have been loyal to the dealership for so long, but when our car situation led us to buying instead of just servicing, we discovered Integrity! I am so thankful. I was honestly kind of worried about going there because I felt like the name could be off putting - I wondered “maybe they call themselves that just to get people in but they aren’t actually good people”. I was SO wrong, and I’m thankful! Jeremey and Brandon were so helpful with their wealth of car knowledge making sure we knew what the situation was not just doing service. Their prices are cheaper than anywhere else we’ve been in town, and their service better than the dealership - which to us says a lot! They have earned all our loyalties!

Qu
Review №11

The people at this location are nice. However I rated 3 stars because of my experience...Its not that I wouldnt suggest buying a car here but I would definitely suggest practicing due diligence with your search and purchase.I was interested in some Toyotas at this dealership that had just arrived. I test drove one of their civics they had ready for sale but was not interested because of the shaking upon turning. I then test drove a different car and it seemed okay. The dealer explained how since they just received the car they would have their mechanic detail the car first and take to Timbrook auto for inspection. I waited and came back a few days later after calling the dealer and they confirmed the car was ready for sale as it had passed inspection at Timbrook Auto as well as with their inside mechanic.I brought my own mechanic who suggested not to purchase the vehicle, the cars dashboard was basically melting (dealer suggested it was from the windows but it was definitely the dash upon touching the dashboard it was sticky and soft), the motor mount/dog bone was bad (could lead to engine issues in the future and although not an expensive part to buy it would cost a good amt of money when considering parts+labor), and the vehicle had a strange whining noise that would not die down even after minutes of the car being on. Now being a car novice this wasnt anything that I would have been able to notice and with the dealer stating how everything was pristine I would have ended up paying thousands of dollars in cash for a car that would have later cost thousands of dollars to repair (parts + labor).The dealer later took the car to get the dashboard fixed, motor mount fixed, and they stated the engine timing chain/guide was the reason for the whining. I ended up not buying the car because I still wasnt comfortable with the price the owner wanted for the car especially with the prior issues the car had and the dealer then at that time stating the car was in perfect condition. Again, I would definitely suggest bringing an experienced third party to look at any car you are looking to purchase.

Br
Review №12

Great friendly and fast service. Knowledgeable staff!

Sa
Review №13

Purchased my Honda Accord here in 2014....it is still giving me good service with very few repairs....will definitely being going back here when I need a new used car...

Da
Review №14

Ive now purchased two vehicles from Integrity Auto since 2009 and they have become my first stop for any used car search. The name Integrity isnt just way to get people on the lot, it really is the way Jon and Jeremy do business. Ive been extremely happy with both of our vehicles from Integrity and when looking for another vehicle they went above and beyond to help me look for exactly what I was looking for when they didnt have it on site.

Jo
Review №15

Integrity auto source is well named! They have knowledgeable sales associates who guide customers into making wise choices on well maintained vehicles at a fair price. They also have a top of the line service department which maintains their fleet and service agreements.

Jo
Review №16

I love the people at Integrity! I have bought cars for myself and both of my kids there. I trust them to fix what is broken and nothing else. As a single woman, I am thankful to have found a car repair shop that I feel safe and confident working with. I highly recommend them!

Ma
Review №17

I trust these mechanics. When was the last time you heard someone say this? Plan to buy a vehicle here soon. The name says it all.

Gw
Review №18

I can not say enough good things about Jeremy and the rest of the crew at Integrity! They truly went above and beyond to accommodate me and I could not be happier with my car. Integrity Auto Source is a cut above the rest!!!

Br
Review №19

I have looked for cars from DC to Raleigh. I couldnt find a more trustworthy, better car dealer than this place. Amazing sales staff. Great prices. I got a steal on my car. Low mileage for a great price. Love this place!

An
Review №20

Always good doing business with Integrity Auto Source!

Ry
Review №21

I have been a loyal service customer of Integrity Auto Source for six years now. They do awesome work and are usually very affordable. I just have one IMPORTANT recommendation . . . always be sure to get a complete quote BEFORE they do any work and be sure they keep you up to date each step of the way. Despite having just one bad experience with getting extra work done that I did not ask for (and a bill that was quite a bit higher than was agreed to over the phone), I do still plan to use their service again.

Ma
Review №22

Excellent and prompt service from courteous, helpful employees—this auto shop fits its name. Thank you for your fantastic work on my car! Definitely will be returning for any future work.

Br
Review №23

I have always dreaded buying a car due to the pressure and the constant fighting to get a fair price. I was pleasantly surprised at the relaxed atmosphere and when I did my research on the price listed the price was slightly below the average fair market value. not only did we get a wonderful Honda pilot at a fair price but the experience was absolutely wonderful. next time I need a car I know exactly where Im going. so if you need a good car at a fair price give them a try you wont be dissappointed

Al
Review №24

I bought a Toyota Camry from Integrity last December and the folks there were extremely helpful throughout the process. I based my decision to shop there on other positive Google Reviews that proved accurate so I wanted to contribute one as well.The car I bought was the cheapest one they had but they never pressured me to pick a newer or fancier model. I explained my budget and what I was looking for in a car and they got me something that fit both.The backseat overhead light wasnt working when I bought it but I test drove it by day and didnt notice it until after I brought it home that first night. I brought it back to them the next day and they replaced the bulb and got it working for me with no questions asked.I went back about a month ago because of a strange engine smell that happened every time I turned on the heater. We opened the hood and they showed me where some oil had splashed near the air intake while I was topping it off and they assured me it would safely would burn off on its own shortly. They said they could do a power wash on it but it wouldnt make that much of a difference and they really didnt want to waste my money.Based on how well my car has been running, I dont think Ill be needing another one any time soon. If I did, however, I would shop here again in a heartbeat.

Ni
Review №25

After shopping at five others dealers, I purchased a 2003 Honda Civic from Integrity. Jon & Jeremy were both very helpful. They knew what they were talking about and provided great customer service. They really live up to their name Integrity. I would purchase from them again and recommend them to others.

Ko
Review №26

Bought a 09 Corolla from here, great people with great used cars, definitely would recommend to anyone looking for lower mileage used cars!

Wo
Review №27

When someone calls themselves a name like integrity, trustworthy, A+, worlds best, etc, my natural inclination, being the jaded product of a marketing culture is to roll my eyes, however, in this case, the name fits as tho given to them by their clients. These guys not only take selling seriously (they are very picky about what cars they put on their lot) but also know their stuff on the service side as they have some good mechanics working for them. I recently had a massive set of repairs for and some follow ups with my jeep, which I thought was done for from other quotes I got, their honest and competitive pricing on repairs and they try work you in fast as they can. Daniel and Jeremy are great to deal with. In this case, the name fits.

Ni
Review №28

I started going to Integrity Auto when I first moved to the area. They are incredibly helpful and honest individuals. They have been a huge help to me- I would highly recommend them if youre looking for a good local mechanic!

Ja
Review №29

If you like spending a lot of money and not getting the work done properly this is the place.

Sh
Review №30

By recommendation of a neighbor. I went to have a pre-voyage check up with an oil change. Two windshield wipers later (the van needed them). I am very well Pleased. Friendly and honest service.Thank You

St
Review №31

I wont tell you how awesome they are, but I will tell you they are awesome. I have never been a business where I wanted to give them money. I honestly felt like I was cheating them. They were thorough, polite, and assisted me. I am a customer for as long as I remain in this city. Please take your vehicle here for service. If there is someone who does not give these guys 5 stars, they are IMPOSSIBLE to please, or they have never been to another mechanic in their lives.

Ki
Review №32

This is the first auto shop that Ive ever been to that has not tried to rip me off. They followed my instructions perfectly and let me know what the issue was before they charged me for it. Great customer service and prices.

Ci
Review №33

For the thrifty college student: this is the first place to go. The cars are used, but you can usually find some pretty good deals. They do not add on a processing fee and the workers are friendly. Several of my friends and I have shopped around the bigger dealerships in town but ultimately ended up purchasing our car from Integrity.

Dr
Review №34

Great people very very friendly and willing to work you...def wld get another car from them in the future

St
Review №35

Cost us 1k to fix something got it back then had starting issues then wouldn’t even start!! They wouldn’t take ownership tho it was an issue that only could have arose to do someone popping the hood

bR
Review №36

Good people that stand behind their vehicles

Jo
Review №37

Friendliest sales associates around! Purchasing a car from them was one of the best experiences of 2017 for me.

Da
Review №38

Fantastic place to get your car serviced, quick, quality service and the sales guy is super knowledgeable and helpful about what vehicles to get without even pushing for a sale

De
Review №39

Their service department is reliable, honest, and goes out of their way to be helpful. Ive used them for several years now and never doubt the work they do.

To
Review №40

No haggle prices, but prices are high

Sh
Review №41

Love this place!

Me
Review №42

Couldnt get waited on

Te
Review №43

Always great

Do
Review №44

Seem to operate on the up and up.

Information
4 Photos
44 Comments
4.4 Rating
  • Address:22150 Timberlake Rd, Lynchburg, VA 24502, United States
  • Site:http://integritywheels.com/
  • Phone:+1 434-237-9595
Categories
  • Auto repair shop
  • Used car dealer
  • Mechanic
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–4pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Offerings
  • Oil change:Yes
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