I really enjoyed this nail salon, but I came in for a regular manicure with polish. But after a little bit of pushing they convinced me to do shellac instead, which I was happy to pay for seeing as it was supposed to last longer without chipping, cracking, or peeling. But after just a few days it has cracked in multiple areas and peeled off. I don’t know if it was possibly incorrect application, but I was pretty disappointing because I paid 35$ for the shellac manicure instead of just 20$ for the regular manicure to end up with basically the same outcome. I will probably be back again because I did like the salon, but honestly just disappointed this time.
This is a poor excuse for business. I made an appointment for sculptured acrylics and was very specific about what I wanted. Made the appointment for 5pm, got there got told to sign in and then wasn’t spoken to again until 5:15pm when they asked what I wanted, I repeated myself and was told oh, I can’t do that and the girl that can is busy. “Please come back later.” WTH???? I live out of town, called ahead, was very specific about my service needed and then asked to come back???? Ummmmmm no.
Mani & pedi sucked. My toes were not cut or shaped didn’t get the massage that I always got on a regular & my nails on my design are all messy the guy who did them smeared the nail polish on design when putting cover coat & didn’t fix them just left them on both hands & pay is ridiculous higher then before rather have the old crew back when Nancy was here they did more better than this!
Soo lovely! She mixed shades perfect for the look I wanted. Great service.
I moved to Lubbock for school and went here to get a full set and a pedicure. The man who worked on my nails what very friendly and gentle. Not once was he aggressive and he never hurt me. It is very nice inside and relaxing. Highly recommend this place if you want to just relax and get your nails done.
I have gone to this salon a couple of times and the service was great. However, it seems that management has started to lack as the workers are unprofessional towards their clients. My set took almost 2 hours when it usually takes 30 minutes as my nail tech would hop from person to person to do their nails. I was the first customer in there. My nail tech left me in my chair, alone, not informing me on what is going on. They also pressure clients into doing services they do not want. I never review places but this is rediculous. I do not recommend.
Instead of using acetone and foil + a buffer to remove my old set, she tore my old nails off by digging a plastic tip underneath them and it damaged my natural nails. It also hurt pretty badly. Didn’t shape or clean my natural nails before doing the new set. The nails were nice and long lasting but the experience was so bad.
The mani pedi is very nice but not so much on the eyebrow waxing.
I love this place to me this is the best place in Lubbock Texas to get nails done! The ladies here are so sweet and kind and thoughtful. They make sure that youre comfortable at all times their quality of work is superb. Hands down this is the only place I go to get my nails done
I love being at this salon. The technical is really friendly. They are under remodeling the shop and everything already look so pretty. I got my pedicure done by Tommy, he’s SUPER good. I would recommended him as your pedicure tech. I just love the way he massage my feet. It made me so relaxing. The new manager, Kai, is really nice too. He’s welcoming me warm smile. He help me choose what I want base on what my expectation. However, Jessica is the best best best. She has great experience and great skill. I got my nail done by her. She is so amazing and sweet. From now on, she will be my nail tech!!! I just love this place. I really recommended this place too y’all.
Absolutely love this place, Nacy was absolutely amazing! She was so fast and did an amazing job! I will be only come here from now on. They even have a student discount!
Got a mani and pedi. Excellent service and quality. Very clean, comfortable and pleasant. Never had to wait and always fast dependable work. Always get our nails maintained here
Everyone was so friendly. Great place I highly recommend it. Nancy did a great job on my pedicure. Thank you 👍
I’ve been jumping from salon to salon trying to find somewhere I can call my “nail home” for a year now. Kai did my nails today & I LOVE them. They look great & he’s super friendly.
This place is so nice!! i had never been before and went today, nancy worked on my nails and did an amazing job!!! she was super sweet and did them in a good time. would definitely recommend nancy if you get anything done here!!! ❤️
Love this place! The inside is very nice & Nancy did a great fill on my nails with a beautiful change in color from my nails that Jessica did 2 weeks ago! Perfect length & shape! Also got a pedi from Jenny & it was very relaxing and she did a great massage on my legs, her & her daughter where fun to talk to, I cant wait to see them again!
Even though I used to be a regular, the owners daughters husband was very rude! Told me I had to sit down as he “didn’t like” me standing as I watched my friend get her nails done and then said if I didn’t like it I should go somewhere else. Had to also wait before for an hour twice even though an appointment was made! After complaining about the service to him, he complained about wanting to use the coupon I earned from regularly going with my student ID! A good business man after I waiting for so long, getting horrible service and being a regular would have not complained about the extra 10% student discount at the least.
Lost my wallet but the best is that they let me pay with cash app. Thanks Nancy, 😊 🙏 😊
Best pedi, leg and foot massage ever
Nails are cute and done quick but they pop off one by one within a day of getting them done, just doing normal tasks like GETTING DRESSED 🙄. Had to go 3 days in a row for a nail fix beginning the day after they were done and they are STILL popping off. For $55 for a set and $40 for a fill, I expected a longer lasting set.
Theyre soo nice and they make sure Im doing alright! They would make conversation and learn more about you!
My girlfriends and I decided to come to this nail salon for the first time. Very unhappy with their services. I asked for coffin shape did not get the shape. They were very pushy about me getting the shellac. My other friend had advised the tech it’s not want she wanted when they started, and to not continue; to take them off and the tech refused to do so. We asked for refund or to take the nails off. Very rudely the tech clipped the tips off and threw half the money in my friends face. I would not recommend this nail salon at all 100%
Kai was very nice and gentle. He did an amazing job. He wasn’t rough and I didn’t leave with my nails feeling sore. He took the time to measure the extensions and didn’t leave them uneven. Will be going back soon!
Any is there best! Best quality long lasting nails I have ever had. She does amazing work. I would recommend her to everyone hands down as best nail tech I have ever had.
My daughters and I got our nails done a few weeks ago and I must say the came out good and I would recommend them to anyone!!!!
Lyna did a great job! I am obsessed with my nails, I will be asking for her my next visit and so should everyone else!
This nail shop is HORRIBLE! Very very rude staff! There of us went in and non of us got what we wanted, we asked for them to take the nails off and start over and they did not want to do so, so they left the bad nails on and finished the job after being asked time and time again to take them off! We asked for a refund and they only wanted to give us some of the money back for the bad nail job after we asked them to take the nails off and they only cut the tip off and refused to give us the money back.
Giving them 1 Stat because they charged 40$ for underarms wax thats alot.
Nancy did an awesome job with my nails. Super sweet girl and a great atmosphere. I only got my toes, but her acrylic work is beautiful as well!!! Will come back❤️
Very pricey not the best service. My nails came out nice but was quoted one price and charged another and they cut me multiple tkmes even after i said it hurt. Also left my mom waiting for 20 minutes in the middle of doing her nails will not be returning can get better service at a cheaper price elsewhere
Very nice and caring. Will go back.
Jessica is who you need to go to! She did an amazing job. She was very fast and my nails were perfect.
They where slow, doing my pedicure and it wasnt even busy at all. I told them not to cut to much of my toe nails off now I got nubs🖕🏾
It was my first experience with this nail salon and I would say they do an amazing job!!Jessica was professional and fast! She did exactly what I showed on a picture! Stuff is friendly and nice too! Would highly recommend this place
I recommend Jessica
One thing that I love about this salon is their wide selection of nail polishes. They have a bout every color, which is amazing. The prices are pretty good for the quality of their service. I am super picky about who does my feet and I am so happy that I have continued to come here. They are very quiet, detail oriented and professional. I would definitely recommend this place. I will definitely be coming back!
@@@@@DIVA NAILS & SPA is such a cute nail salon. The best part is, when you walk in, you dont feel like you are in the typical nail salon. Their service is impeccable and the work by their nail techs is just as good. I love coming to this place because I know I am going to have a good experience no matter who I am with. Not to mention, you can get a cocktail while you are enjoying your time. The owner is always present and making sure you have everything you need or want. She isnt above getting you a drink while you wait for your tech. I highly recommend this place
This place is so beautiful and the new owners do an extremely good job at attending to your needs! The work they do is fabulous and it’s all at an affordable price! Nancy is amazing at her work! Make sure y’all come to US Nails!
After having the most painful pedicure of my life and the nail tech digging into my big toe with sharp cuticle cutters to the point I had to tell her it was hurting me, I not only got an ingrown toenail, but I also got a bad infection. This lead to getting a very painful partial nail removal AND an infection that won’t go away. I’ve been dealing with this since about the end of June, And my doctor says if we don’t get it under control I’ll have to go through the same painful procedure and start all over to try to get the infection out. NEVER GO HERE.Also, can you sue a nail salon for causing such pain and expensive procedures? Asking for a friend.
Service was great! The nail techs are extremely friendly and did a great job with my nails. The owner of the salon was very welcoming as well and made sure to double check my nails before I left. I also think the price for the services are very reasonable.
We love this nail salon. They do excellent work and are always very friendly and happy. I go to hang out with my friend but now am addicted to all their services.
🧡Great experience! I called right when they opened and asked for a noon appointment on a Monday. I just need a shellac manicure and they had me in and out in 30 minutes over my lunch break and the quality of their work did not suffer! Im very happy with my choice of going here.🧡
Nancy did AMAZING on my nails! Got me in and out as soon as they opened and i am SO in love with my nails. she is my new go-to person, i won’t go anywhere else!
My favorite place ever !Nancy did my nails for my honeymoon in and made sure my real nails were strong and the crystals were secured for adventure. Two weeks later and my nails still look better than ever. She is such a talented nail artist and takes obvious pride in her work. Highly recommend her.***
Amazing!! Did a great job, very clean and nice inside.
Best nails for the money! It was my first time visiting this salon and I know Ill be a regular. My nail tech listened to what I wanted and he was very detail oriented. I loved the cleanliness of the equipment and the salon itself. Everyone there was so friendly and they offered me a complimentary drink that was so yummy! There were kids who I saw waiting on parents who also got complimentary drinks and were comfortable waiting. My nails are beautiful and unlike the last salon I visited they dont need a filling after just one week. Im so grateful to have found such a beautiful and welcoming place that is affordable.
Jessica was friendly and professional. I set an appointment the day prior and arrived on time. She was waiting for my friend and I and greeted us when we arrived. We filled out paperwork and checkin on their kiosk. They require a mask and if you don’t have one they will sell you one for $1.
Popped off in 2 weeks they were crooked improperly cut poorly shaped.
Great and lovely service 💕!
Never have a complaint
Jessica is so good at what she does. From pedicures, to Acrylic nails, waxes, etc. She’s makes sure your satisfied with what you get at the end of your experience. I highly recommend this salon! Everyone is so friendly!
Very exited to get a mani and pedi! Nancy did exactly what I asked for! Not only are they clean and quick to get everyone on time they did my nails just how I wanted! Super sweet people!! Definitely coming back!!!
Nancy is fantastic! 24 years of doing nails and it shows!!
This is such a beautiful and clean nail studio!!This was my first time finding US Nails and its so worth more than 5 stars!The technician was supper amazing and very careful to make sure my nails were perfect!!Will be a returning customer
Love this place
Im so pleased with my visit to US Nails!!! Technician is amazing! I will say that Im always so skeptical of going to new nail salons because it can be a hit or miss but this place has become my new fav spot. She takes her time while working and shes able to execute your vision to perfection! Im so happy that I decided to give this place a try. I will definitely be coming back!!
An amazing nail shop with BEAUTIFUL interior! The way they shape acrylic nails is AMAZING! This place can take all my coins!!
Got me in and out. Good service and nice employees. Decent prices. Guy did a great job.
I’ve never been so satisfied with my nails and the experience then I did at Diva Nails. Kai and Jessica are the absolute best and I love coming in and seeing them. Every time either of them do my nails I love them so much and wouldn’t get them done by anyone else.
Jessica fixed my nails that were done terribly from another salon, she was the sweetest and gave me exactly what i wanted! will be returning to her in the future. highly recommend this place in general but ask for Jessica! she was the best :)
Loved it here! The ladies were friendly very good customer service! The place is clean and comfortable. The girls held a conversation with us very pleasant and accommodating. My daughter got her eye brows done and they came out amazing Josie is the best at brows for sure! Definitely recommend this place!
I absolutely love this place!!!! My nail tech Shana is the absolute best and the owners mother does beautiful lashes!!!! Great prices!!! Conversation is so delightful!!!! I recommend this place to everyone!!!!! Thanks again for all the great work!!!!
Great wrk
Had an incredible experience getting my nails done with Kai! The atmosphere is relaxing and the work is quick and precise. Definitely coming back again!
Had my eyebrows waxed by Jessica. The wax was not too hot ( I have sensitive skin) and overall she made it a pleasant experience. I showed her a photo of what I wanted and it looked exactly like the picture. Thank you Jessica !
Newly remodeled and very nice looking. Great and friendly service. New spa chairs. Thank You for a great job
Nancy does AMAZING nails! I won’t go to anyone but her from now on! She does very detailed work and exactly what I ask for.
Best place ever!! Amazing service. The guy did my nails and they look really good!
First time coming here, and it was absolutely amazing! I had plenty of colors to choose from! My nail tech Jessica did a wonderful job on my dip powder set, and I can’t wait to come back!
I’ve been here quite a few times and I always love the way my nails looks! Plus if y’all are looking for a good ombré nail go with Jessica!!
I had a GREAT experience with Jessica! They got me and a friend in quick for two full sets and pedis. I highly recommend Jessica, I would wait a week for her before I go to someone else!
This is my first time to visit this place under a new owner and their service is just amazing. Starting from greeting their customers the moment they walk into the door to the entire service they provide. Jessica is my go to girl when it comes to mani and pedi. She’s amazing. Overall, they seems like the best nail salon in Lubbock.
Was greeted right when I walked in and I got the most amazing pedicure.Nancy was great and took her time taking care of my feet. I got a deluxe pedicure and it was to die for, the massage had me completely relaxed. I came in with a broken nail and Nancy was able to fix it and make it seem like it was never broken. She paid attention to the shape I wanted for my nails and made sure that they were all even. She even gave me a quick shoulder rub while my nails were drying which I greatly appreciated.Overall I loved this place and will deff be going back!I will 100% be back & refer my friends and family!!
Beautiful nails and superb customer service. Thank you, Kai for the fantastic pedicure 😊
The most professional, clean, welcoming and talented salon I have been to in Texas! Josie is the star DIVA but Nancy has my attention now too! Fabulous job!
Owner was quite nice. They had a student discount which is great (10%). I just wanted black gel nails. Thought they were fine until I left and took a closer look at them in the car. The nail tech didn’t cover my whole nails, it’s a little streaky and the tips of two of my nails are a mess. But for 26 (including tip) it’s not that bad. Just wish they were a little more detail oriented and cleaned up the client a little more before doing the gel nail polish. But I don’t think I will be coming back.
Very nice and professional both Nacys do a very good job
Beautiful nails & nice people!!
Always sweet! Very professional!!! Nancy does great nails!! 💜💜 love this place!
Awesome place, Amazing customer service such a friendly welcome!! Thank you so much Jessica for always doing my nails!! And their complimentary drinks are soo delicious👌 It’s definitely worth the drive 🤗
I dont like my pedicure, they didn’t do my cuticles right, still really dirty. They only massage my leg for like 1 minutes, didn’t massage much for me. Also, the worker argues infront of us, thats kinda rude. About my hands, they cut unevenly, one short one long, over all i dont like theirs services. The only 2 person that i like in this store is the onwer and her husband, they really know how to do service job, they treat customers well, the rest of them in their suck. I would try to come back but only if the owner or her husband willing to do it for me, if not i wont come back to this place again!!
Very Good Services She Did Exactly What I Wanted. Thank You So Much Jessica!
US nails is beyond amazing!! 10/10 recommended plainview and Lubbock locations!
My nails dont look like the picture I wanted at all. It upset me alot.
They corrected a job done badly by Escape Nail Spa. They took me right away, were super friendly, & even covered over a smudge from the other salon free of charge. I love the job Josie did, & their prices are very reasonable. Nice relaxing atmosphere too. Definitely recommended & will be going back!
Cost $170 for two pedis and half way painted toes didnt clear skin away. The pedis should have been $130 total!The owner did nothing but sd it ur fault should have read rules! Never recommend or go back! Plus the owner was siitting on the couch picking her nose, didnt wash her hands and started doing nails on a lady that came in! Nasttttyyyy
The best place to get my nails done sine i been coming so far Ive give them a 100%
The customer service is good. However, the products that they have to offer is NOT!😡
Love this place, atmosphere is relaxing, friendly and great prices.Josie and Miranda do my pedicure, manicure and dip nails.Try this place you wont be disappointed.
Not bad for anything basic, great staff but the guy I got could practice more with the almond shape and polish painting. Eh on shape and super streaking on polish. No disrespect but I couldve done that part on my own which I later did. Wasnt overpriced for quality tho and he was very gentle with a cut I had on my thumb and nail. Tipped him well for great customer service. I saw a few others with well done manipedis by other staff=).
Today I went and got my nails done and boy did my nail tech Nacey come to deliver not only did she do the nails I wanted but baby she came too slayyy she did my nails better then what I wanted. I’m so in love with my new set of nails and I definitely recommend y’all coming here to get your nails done💜💜 you won’t be disappointed 💜🙌🏽🙌🏽🙌🏽🙌🏽 Thank you nacey for being the sweetest nail tech ever.
This place is absolutely awesome! The woman who did my nails was the nicest person ever, and she actually talked with me and had a conversation with me! My nails looked awesome when she was done, and I will definitely be back!!! Prices are good and reasonable. P. S. They also have a student discount!
Never had matte before, but Jessica made me fall in love with them!! i used to drive 45 minutes to get them done by her but now she does nails here in Lubbock!! 10/10 RECOMMEND JESSICA!!💗
Great place to go and relax! Welcomed as if we were family.