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Nails Palace
5004 Frankford Ave #750, Lubbock, TX 79424, United States
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Nails Palace

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St
Review №1

Loved my nails! Went there today for the first time and it was a great experience. I LOVE THE PINK EVERYTHING!! Honestly is not the most elegant place but they have pretty good prices and amazing services. Everyone was super nice, clean, professional, and careful. My nails are very short and sensitive. For the first time I didnt get hurt, I wasnt judged for my nails state, and no one tried to pressure me or persuade me into buying some extra services, which is rare! I forgot to ask the name of the lady who helped me but everyone seemed nice, and positive, no drama. Loved it 100%. I have already recommended to my friends and Im most definitely coming back!

Al
Review №2

Always enjoy going to Nail Palace. Theyre always so friendly and I always love the work they do. My nails always come out beautiful!!!

Je
Review №3

They ladies were amazing! I finally found my GO TO! If you are looking for yours, check them out! My sister and I fell in love with the environment and the service! 😊

Al
Review №4

I love nail palace! I’ve tried other nail places in Lubbock and I never get the same great service for the great value. The ladies at nail palace are friendly and accommodating. Customer service is great! I always come back.

Ap
Review №5

Lots of talent and surprising results! Thank you much for the kindness!

Sa
Review №6

Wanted to try this place based on the reviews and they did not disappoint. Very professional and courteous.

Cl
Review №7

Great service and very professional. My daughter loves coming here to get her nails done! The girls always listen to what my daughter wants and she always loves her nails afterwards. We didnt wait long as we were a walk in. The place was very well kept and PINK. Great place to get your nails done.

Is
Review №8

Absolutely loved this place. My nails were literally perfect and the lady was so sweet and helpful. 100% will be back

Je
Review №9

Great service. They payed attention to detail and my pedicure was one of the best I’ve had in town. I also like that they have a large price range of options to choose from.

Ca
Review №10

I was referred to this establishment for eye lash extensions. I received quality care with excellent results.

Am
Review №11

We came here because it had good reviews. It was not a nice salon.They didnt start on time, none of the massage chairs worked, and the facility was dirty. The bathroom was not clean.Ambiance was not good either. They didnt play music or offer bottled water. The people were nice though which is why I gave it 2 stars.

Ca
Review №12

Had an appointment for 2 pedicures on a Saturday night. They were a little short staffed, but got us started and finished within a little over an hour! Great quality deluxe pedicures for $40 each, and it was such a chill vibe.

Se
Review №13

Best service I ever had at a nail salon!!! I went in 30mins before closing and told candy what I wanted she was very sweet and I never felt rushed and she wasn’t rushing.

Sa
Review №14

I love the atmosphere and staff of this salon. Candy always does a great job on my nails and toes! Definitely my new favorite salon 💖

Ja
Review №15

This is my favorite place in Lubbock to go. Not only are they inviting and friendly, they truly take pride in their work. They make sure you get exactly what you want and the prices are extremely fair. 10/10 would recommend.

Ca
Review №16

Very professional and nice technicians. Will definitely be coming back. Love my nails ❤️

Ja
Review №17

Not impressed with the new owners. I went on January 9th with a family member who gets services regularly here and asked if they did dip nails. They told me yes so I got my nails done. I left the shop and one hour later my nail cracked by just touching my counter top. I returned the same afternoon and told the gentleman that my nail cracked. He said “You must have opened a soda can.” I said “No I don’t drink sodas.” He fixed the nail and told me they guarantee the work they do for a week after the service is provided. If anything breaks they fix it for free. I thought to myself I hope this doesn’t happen again. Well low and behold another nail broke the next day. Unfortunately I do work and I was not able to go until Saturday evening to get it fixed. I went to the same gentlemen and told him my nail broke again. He then asked me did I do your nails? I told him no the lady next to you did. They both said something in there language and he again fixed my nail. I was upset and told him I’ve done dip on my nails at two other salons and this has never happened when I’ve been to there salons. He didn’t really respond. He fixed it and I left. Since the second time I went in all the dip powder except for two of my nails have completely came off not to mention the dip powder was used on my real nails and has broken 5 of them. They charged $35 for the set . I am not sure if the product they used was old or if they are not really experienced in dip powder nails. I also saw two roaches on the sink where you wash your hands. I will never go back to this salon.

Br
Review №18

I loved it! Gave me the best pedicure. I definitely will come back!!!!!

Ke
Review №19

The service was superb! I felt very welcomed being the fact that I’m here in Lubbock from Houston working on a project with Covenant Health. Been here since the 26th of August, so of course it was time for a nail salon visit. I highly recommend this place. My nails turned out great. I’ll be here until the end of September, so I’ll be going back! Very satisfied customer!

Cr
Review №20

They were amazing friendly staff 😍

De
Review №21

I have been going here for a little while and they know me now. I have always been very happy with the service and outcome of my nails. I wish there was more than a five star rating because if there was they would get that! I have gone to Kevin the past few times and he does ABSOLUTELY AMAZING I will never go anywhere else or to anyone else because he does a wonderful job every single time! I have never had any issues with my nails I always get the most wear out of them! Kevin is a wonderful nail tech because if you have any ideas he is willing to do it or if something is wrong with your nails he will fix it right away. My nails have always come our perfect. Thank you Kevin!!! And thank you Nails palace!

Me
Review №22

Love all the staff they are amazing! Feel welcomed coming in and my nails look great leaving❤️

Al
Review №23

GREATEST PLACE EVER. I was told by several other places that a soak off for already done acrylic nails would be an hour long, here it only took around 10 minutes! Im obsessed with the way my nails look! I had an appointment with Steven! He made sure I loved my nails and that I was comfortable! He was gentle and made sure my nails were great quality, and they are! Super sweet staff, easy to book, and amazing experience! I paid $52 for acrylic removal with a new set all together, AMAZING price! Will continue to come back!

Is
Review №24

Im so happy I found this place by accident! Very welcoming and made me feel right at home. She didnt rush and took her time.Did an amazing job. Definitely coming back!

Li
Review №25

This was my first visit, and I was disappointed that there was no nail prep or cuticle grooming before the dip was applied to my nails. Also, the dip color was not applied all the way to the cuticle, so they looked partially grown out from the start. Based on all of the positive reviews, I thought maybe this was just a fluke, and I might go back and see if they did better next time, but now, one week later, the dip is beginning to chip off of my nails. I have never had this happen before! I wont be giving this salon a second chance after all.

Sa
Review №26

Today was a super day!!! Candy was my nail tech. She is AWESOME!!! If u need ur nails taken care of, shes ur girl. The others seem very good with their customers, too. The owner, Ritchie was in control of his nail salon...

YH
Review №27

I love how good they are with my feet. Ms.Annie and the 2 older women I call Mama. With my condition they understand just what to do. They also do an excellent job on my nails. Very polite and professional.

Ev
Review №28

Very clean and well run! Great attention to minute details. Really enjoyed my experience! Fair prices and had an absolutely beautiful result

Jo
Review №29

I love the people that do my nails. I am always happy when I leave. My nails are always so pretty.

El
Review №30

Oh my goodness this was my first time here and I loved it the place way clean and my nail tech was so funny and did an amazing job. It was done quickly and I’m in love with this place

Ta
Review №31

Hands down one of the best salon experiences Ive had. Richy was amazing! Will definitely be making this my regular location for pedicures.

Al
Review №32

Love coming here and getting my nails done! They always do what I ask and get it done in a timely manner. Very sweet and very nice :)

Ad
Review №33

Candy always does an amazing job! I always look forward to come back!

Je
Review №34

After a horrible experience at another salon, nails palace fixed my nails for me about two weeks ago. Today I went back in for something different and Paula did a phenomenal job! I will go back and ask for Paula every time I need me nails done!

Jo
Review №35

I was hesitant to go in at first as I had been there several years ago and hated it; BUT was reassured that this salon now has a new owner. It did and I’m glad I went in. Stephen and Hannah were so nice and did such a great job. I have been to several salons since moving back to Lubbock in the high end side and I can tell you all they did was make a mess and an expensive price. NOT HERE. I was not pressured to buy something I didn’t want. They simply did as I asked and did a superb job. This salon still carries the Nail Palace name but it is so much better now with the new owner!!!very patient with all the clients and very kind and took their time. Some of the past reviews are not about this new owner since he has just very recently bought this place and what a mess this poor owner had to fix! I’m proud of the job they have done and the quality of work they do. I use to live in San Antonio and hwould hold Steven’s work among any of those high end salons in Stone Oak! Keep up the great work and you have found yourself a customer for life!!! My husband was so impressed while waiting he even got a pedicure! Give this small business owner a try !

Ar
Review №36

Absolutely amazing I highly recommend this place the employees are just amazing and my nails came out perfectly and for an amazing price and I have never been this in love with my nails before but it has happened and I’m in love !

K
Review №37

I absolutely love this nail shop. Annie and her husband make you feel like family. Annie did my pedicure and nails EXACTLY they way I want them done. When I come back to Lubbock, I will go no where else.

As
Review №38

I just got my nails filled today and a pedicure. I would not recommend any other nail salon. The owners are amazing and Richy always does exactly what I want and is very friendly. I wont go anywhere else.

Ju
Review №39

I love they way they do the dip powder. Candy is very gentle and very sweet. Great job!

Ki
Review №40

I have been going to the Nails Palace for over a year now and on and off before that. They are AMAZING!! I would recommend them to anyone that wants a great pedi or nails!!

Sa
Review №41

Only place I go now. They always do a good job, no matter who it is. They are all friendly, very helpful and the place has a relaxing atmosphere. I regularly go for acrylic fill, gel and pedicures!

Va
Review №42

Best nail place to go! Totally recommend it! They have amazing service and very welcoming atmosphere!

Mc
Review №43

Excellent pedicure! Worth every penny!

Ni
Review №44

Best place in Lubbock. They always do a great job and they are always in a positive mood! I love each & every one of them..😊

Tr
Review №45

I have found my new nail place. Great prices, in and out fast, great tech.

Ma
Review №46

Loved my nails been going here for YEARS!!

As
Review №47

The best experience I have ever had at a nail salon ! Great customer service and such sweet people. Deff recommend !

An
Review №48

I have been seeing Stephen for years! He is so meticulous with his work! And a he’s always great to talk to!

As
Review №49

Love super good staff and amazing nail art !! Will come again

Br
Review №50

I am bless with the opportunity to travel a lot I just received the Mother of Peal pedicure It was absolutely amazing.

Di
Review №51

Great staff! Paula does such a great job🙂!!

Tr
Review №52

I love this place! Everyone is so sweet and always do a outstanding job!

Da
Review №53

They are AWESOME!! I have been going there for several years and I am always very well taken care of... and ALWAYS HAPPY with my nails...

Do
Review №54

Great place to visit and get your nails done and great service and clean

Tr
Review №55

Always greeted with smiles and everyone does amazing work from manicures to pedicures!! Love this place!!

Ba
Review №56

Always available and do exceptional work! Very pleasant atmosphere!

Ly
Review №57

Very professional and courteous

Me
Review №58

Very good and we’re cleann

Me
Review №59

The service is remarkabe. the best nail salon ive been to by far. quick and professional. love my nails !

Ga
Review №60

Great service and friendly staff

Sh
Review №61

If I could give 10 stars I would ! My 1st time there and the great reviews proved to be true ! Had a pedi and a new full set and just beautiful! I didnt feel rushed, was very attended to.. Ill be a permanent customer, no more searching for the perfect place.. I have found it at The Nail Palace !

Ke
Review №62

Unfortunately I did not have a great experience. I have very strong, thick nails and because of this I always get JUST GEL and NOT SNS. My regular lady at home does 3 coats of gel, these folks did 2. In addition, I do not let people use the drill on my nails because it weakens and thins them. As the lady started to drill my gel off, I kindly asked her to soak them and not use the drill. So she did. However, after my gel was all taken off, she proceeded to use the drill to I guess shape my nails. I HAD 4 BROKEN NAILS WITHIN 2 DAYS. When I went back for them to fix them, I asked for SNS so it would make them thicker and not break more. I was told that SNS is better and I should not get gel anymore and should always get dip SNS. I AM FURIOUS. I was set up; they did 2 coats of gel ON PURPOSE and drilled my nails ON PURPOSE so that I would hop on the SNS train which is more expensive and actullly much much worse for your nail health... which I am not about to do. I will not go back. CARE ABT YOUR CUSTOMER NOT HOW MUCH WE SPEND

Wh
Review №63

This was my nail salon of choice until the ownership changed, but I decided to still give them a try. The man that runs the place is fantastic. He even purchased a nail color that I asked about but did not have. The next time I came in, he remembered and told me about the new colors they purchased.At my most recent visit it took 2 hours for a gel manicure and basic pedicure. They always seem understaffed. During my manicure, I was cut very badly on two fingers. One finger continued to bleed an hour after I left the salon. The woman doing my nails began to paint my nails over the drying blood and had to continually wipe off the blood that wouldnt stop. I told her I needed to wash my hands and get the blood off, but instead she doused my fingers in acetone and kept on painting. It hurt and didnt stop the bleeding. I mentioned several times my fingers needed to be cleaned and she disregarded my request. She continued the manicure sealing the drying blood into the nail polish. They looked terrible and are very sore now from the cuts.Because of this awful experience and consistently long wait times, I will no longer be a customer.

Ad
Review №64

I’ve never had problems with this phone going here I made the mistake of going other places but I still return to nail Palace because they’re so wonderful

Me
Review №65

This is my favorite nail place. Very friendly and remember their repeat customers. They have good prices and great service.

D
Review №66

Always a great job done by friendly people.

as
Review №67

They are under New ownership now and the store is immaculate!!! Lock and his sister are brilliant and I get compliments on my nails at least 4 times a day. Going back I 2 weeks for another fill!!!!!!!

De
Review №68

I have been going to nail palace for at least for three years as long as theyve been there never had a problem its awesome but waited so long they hate for anybody to have to wait on them so they do whatever they can to get you in and out a great family

Le
Review №69

I loved the way my manicure came out...I normally do a French ombre stilletto look, and anywhere else Ive requested this style, claim to not be able to do it, but nails palace does an amazing job!! They take their time and made sure I was happy with the shaping and length before they continued to the next step. Ive gotten this done multiple times here and every single time the work done was immaculate! I will be going back soon! The only thing I would recommended would be to have more technicians available. They seem to be a little short staffed when I go there...but they get the job done!!

Gr
Review №70

Really nice people! Clean salon, great service.

Na
Review №71

Clean, great atmosphere. Friendly and professional staff.

el
Review №72

Best nail salon in lbk !

Ro
Review №73

Good prices and great atmosphere plus awesome work on my pedicures will absolutely be a loyal customer

C
Review №74

This place is usually great but last time I went in for a pedicure the guy messed it up so bad I went back to get it fixed and instead of taking the whole color off with acetone he just decided to put another layer. It was awful

No
Review №75

If I could leave negative stars I would omg they are not sanitary she pulled her tools for my pedicure out of a Tin can not a clean plastic utensils sealed saying sanitized for your safety! Please do not come here!

Ju
Review №76

Wonderful people here and the best service in town.

Su
Review №77

Great services 👌🏻

Lo
Review №78

Great fast service

Sh
Review №79

Friendly and clean. They dont like for you to wait long

As
Review №80

Never disappointed!

Jo
Review №81

Great place, very nice people

As
Review №82

Candy is amazing!!!

Da
Review №83

Stephen!!! He is a master with nails!!!!

Information
30 Photos
83 Comments
4.8 Rating
  • Address:5004 Frankford Ave #750, Lubbock, TX 79424, United States
  • Phone:+1 806-793-1088
Categories
  • Nail salon
Working hours
  • Monday:12–5pm
  • Tuesday:Closed
  • Wednesday:10am–7:30pm
  • Thursday:10am–7:30pm
  • Friday:10am–7:30pm
  • Saturday:10am–7:30pm
  • Sunday:10am–7:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
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