Theres a video up on YouTube of one of their workers literally running a person off the road with a vehicle in tow, and it was without question unreasonable and I have yet to see anything from the company explaining this behavior or even apologizing for it. If you look it up he had no remorse for his actions or even acknowledging that he did it, just kept looking forward and ignoring the man he could have killed driving like that.
I called got told that they would call me back in 2 minutes. Took them 15 minutes to call me back but they apologize so that was okay. Then told it would take an hour for them to come to me. Thats fine tows take a while.After an hour and a half I called them back and they told me they running an hour behind. Which is understandable it was raining.But I was next so yay.4 hours later they still havent came and they wont answer my phone calls.
Just saw a video of a driver from this company running a driver off the road and used no turn signal before merging as well while towing another vehicle. I hope that driver got fired or is not allowed to drive any of their vehicles if they are still working with them. People shouldn’t have to deal with such wreckless driving from a tow truck driver especially when they have another vehicle being towed in the process.
They never showed up and they were pushy about using their garage after I told them we just needed to go five miles down dixie. we ended up pushing the car across the street to smooth finish where they made space immediately because they saw we had a child and were from out of town.they were just all around nice professionals and Spanish speaking.
Just watched the dashcam video of a driver for this company blatantly running another driver off the road while towing a car. From the video, this appears intentional, and there was no acknowledgement from the Supreme Towing driver, despite attempts to get their attention. Im curious to see if this company cares enough about road safety to respond here and apologize for the incident
Driver is on youtube cutting people off the road with no sense of awareness. I would not want those kind of services from my towing company.
YouTube just killed you. Worst drivers Ive ever seen.
Their tow truck ran someone off road.See... Craziest Car Crash Compilation - Best of Driving Fails [USA, CANADA, UK & MORE]
Good driving all over youtube.
Terrible customer service, thy never answer the phone. You leave numerous messages and no one calls you back. Told me that thy close at one time, come to find out thy close sooner. Which makes you have to pay more fees because of storage!
Driver keeps cutting off people on a highway. Doesn’t even use turning signals
Great service and friendly and fast
After hitting a pothole on Dixie Hwy, I ruptured a tire. I pulled in to the Thortons and luckily Supremes tow truck was there filling up. I asked the driver about getting towed to Ken Towery in Shivley (the closest one). he very graciously and immediately loaded me up and took me there. I appreciate the great service. I live in Hodgenville and had no idea who to call, fate was with me that day. Thanks again.
Waited 2 hours for a no show. I called to ask where is your driver and he never gave me a answer. Busy chatting with other people at business I could not understand who he was talking to. I had to tell him twice where I was within 1 min. Its like he totally forgot who I was. Terrible
I had a very good experience with them. Their pricing was very fair and they were highly professional. They came recommended from a friend and I am glad that I called them.
Put in a call at 12. Was to be picked up by 2:10. After a few calls a hour pass time got a hold of someone to just make a response of they should be there. I will call you back. No call back so once again called and asked response was he will get there. Very unprofessional. I understand delays but communication is important in this field.
My name is Julia and my car would not start. I could not find anyone to help me with a jumpstart. I called Supreme Towing and they were to my car in 25 minutes! I was so happy they got to me quickly. The tow man was very nice. My car would not jump start so they towed it to a shop they have. I got my car fixed there and the tow was free! Thank you so much for everything! I will tell all my friends.
Fast, effective & on time. Supreme towing is one of the best towing services in business. They have earned my business two times this year. The company responds in a timely manner and has reasonable prices.
This place is a mess you pay a premium price for below average service. The driver was filthy you cant catch a break in this city anymore
Watched a YouTube video of a driver from this company driving like a moron while towing a car!
Very friendly, QUICK, Great prices
Lost control of my truck in the rain and ended up in a ditch. Called these guys up and they were there within 30min. Couldnt believe how quick they got me back on the road! Ill definitely be keeping their number. They definitely get 5 stars from me.
Great service arrived very fast. Assisted in all my needs helped me get back on the road. And had a better price then aaa and suburban
Wow! Is all i can say. I was stuck on the side of the highway with a flat tire when the driver stopped and offered to help me. He was so kind and I really appreciate everything, he could have kept going but stopped out of the kindness of his heart.
Horrible. I called them after they failed to tow my vehicle. The owner answered and assured me it was on its way. Never showed. I called back again and he didnt even answer. My vehicle had an orange tag placed on it but thankfully another tow company picked it up before the police did.
Fast, friendly and affordable service. No complaints and would recommend to anyone needing a tow
Got stuck on the road last week and called these guys for a tow! came in less than 20 minutes and only cost $60! the guy who picked me up was respectful and funny!! definitely the only towing service im calling in louisville
I was very pleased at how quick and helpful Jay was. Definitely would recommend doing business with him.
Apparently they dont care about other drivers in the road...just about doing their job! Ran another driver off the road literally and no acknowledgement or apology! Just complete lack of professionalism and driving skills. Learn to drive before you do a business that mainly requires driving!
Got me out of a bad situation quick and fair price
They are very professional and have an amazing response time. They don’t let you sit for hours like other company’s do. Thank you.
Very helpful and polite and came right away to help only calling supreme towing from now on!!!
Very nice man Franky and hes dog Penelope. Everyone who works there was very nice and good hearted
Did not use.
My first time using these guys yesterday and had a great experience on time very friendly
Thanks to supreme towing they was fast an professional an the tow truck driver stephen hindman did everything he could to make this the best an leat stressful as possible thanks supreme towing service
Im called supreme to do a recovery on my 2014 chevy equilnox an they showed up in a very timely manner and was very nice an polite an helped me in my desperate time of need an recovered my chevy an took there time an did a excellent professional job
Driver ran me off the highway!! Terrible driving skills, which should be the #1 requirement for these people.
Very clean truck - experienced driver.
This is a towing service that is safe and efficient. They care about their customers and they are open 24 hours.
Crazy truck driver.
My vehicle broke down one late night and I was out in the boonies, called them up and they were there in less than 45 minutes and towed my vehicle to the shop and gave me a ride home, very professional and courteous
Bad drivers
Drivers dont know how to drive, watch out for them on the road because they will not watch out for you.
Horrible tow truck driver. Dont trust your vehicle with them.
Great customer service, professional, on time, and affordable.
Great service. Would use again.
Cheap rates and perfessoonal staff.
Excellent customer service!
Running people off of the road, make sure to stay clear!
Id recommend them to anyone
Theyll run you off road
Very professional and customer-friendly
Very friendly people
RAMJAM