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K O Towing
5500 Poplar Level Rd, Louisville, KY 40228, United States
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K O Towing

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Review №1

KO Towing made a bad situation seamless and stressless! The lady that answered our call was kind, friendly and extremely prompt on getting a tire truck out. Brian, the driver, was super friendly and respectful!! I can’t speak highly enough of this company. They other 4 I tried to call before getting KO wouldn’t answer their phone or let me on hold forever.

ch
Review №2

I cannot say enough great things about KO Towing. I called and couldn’t get through. They called me back and said can we help you? I scheduled a tow from dealership to home because my extended warranty didn’t want to cover my truck. Brian the tow truck driver was there before I was. Brian is very professional, definitely top notch. He told me if I wanted to start heading home he would take care of it. I went home and he was there in no time. They seem like really down to earth people. This will be the only tow truck company I use from now on period. If you need a tow truck this is the company to call. Don’t even think about calling another tow truck company just call KO Towing. They also have other services. Again KO Towing should be your only choice.

Da
Review №3

My daughter was in KY for a vacation and her car broke down. We called our insurance for a tow the night before and had everything all set up. The insurance company called us at 6:30 the following morning to let us know they couldn’t find anyone to do the tow, that we would have to find someone, um no, we pay extra for towing. As expected I had to handle it myself. I called KO and spoke with Amber. What a sweetheart! She was able to have my daughters car picked up and the driver took my daughter to the repair shop along with the car. She assured me that my daughter would be taken care of. What a relief it was, we live in Michigan. There’s something to be said about southern hospitality! She was beyond helpful and made me feel a little more at ease. Although we do not live I Louisville, I would highly recommend KO Towing.

He
Review №4

Brian came out to tow my vehicle and was the most kind and professional person. The rates were better than anyone else, (believe me I called about 10 places). Best Towing service in the 40229 area. They even do lock outs, jump starts and motorcycles. Cannot recommend these guys enough.

Ta
Review №5

Brian called to let me know when he was on his way and when he was a few minutes out. He was very professional and helped lift my spirits. He was smiling, friendly, and offered some encouragement which was really appreciated because I wasn’t having the best day. Awesome job!

Je
Review №6

Had to have my old 84 Datsun towed was in a tight spot and Brian made it happen with no problems. Excellent customer service he was very respectful will definitely recommend to family and friends for the services. Thanks again Brian.

Ch
Review №7

Brian called to let me know he was on his way and showed up in his truck ( super nice guy ) he handled everything from there and texted me when the car was delivered to shop.ez pz. i would use these guys again for sure.

sh
Review №8

Car had major electrical problems on my way to work. Called K O towing and got it towed back to my house for an incredibly affordable price. David was very helpful over the phone and made it easy to give him info by just texting him. And Brian the driver was very polite and showed great patience when he arrived at my house to drop of the car and my girlfriends car was in his way. And allowed to pay with card over the phone. They have a great team all around. If I ever need a tow I know to call K.O.

lo
Review №9

These guys are fantastic. I called them to move my tool box and roll cart and was given a very fair price which was very affordable. I asked when could this get done and was told an hour. It was actually less than an hour which was amazing for me. When Brian got to the location he was very professional and efficient. He has a super cool personality and made the transition from one location to the next very relaxing. I would definitely recommend KO towing and if you use them, ask for Brian. Great job guys thank you

Mo
Review №10

My car wound up in a ditch on top of several logs. Brian came out to recover the car. He was so ifriendly and professional. He was able to pull my car out with no damage done to my vehicle. Hopefully I am never in this situation again but if I am I am KO towing will be the first people I call!

Fa
Review №11

Great people. Trying to get a car out of impound has been a hassle but these guys were fabulous. Professional on the phone. Very considerate and helpful. Would use again.

Sy
Review №12

Brian helped me while I was stranded from out of state, he arrived quickly, he was very helpful and professional.

Je
Review №13

Got stranded at the zoo! Needed a flat bed truck to tow my BMW. They were very professional and friendly. Got to us in a reasonable timeframe. The price was fair! Will definitely use them in the future if we need towing!

Ar
Review №14

Brian was great! He showed up quickly and even followed me to a car service place just to make sure I got there safely and without my battery dying again. Good service!

La
Review №15

David, the owner came out and helped me himself. Very down to earth guy, and fast safe service. He put my car on his bed, and was very careful to use all of the factory-installed tow and hook up points that my vehicle was equipped with so as not to cause any damage what so ever.

Sa
Review №16

Tire pop and was stuck in peak hour but they still manage to get to me in such a descent time and a fast worker. thanks BRIAN for the hard work

De
Review №17

Brian from KO Towing came to the rescue of my two young daughters and I when we were at the Louisville Zoo last night! A silly thing happened with our vehicle and roadside assistance only provided the solution of towing my SUV. Roadside assistance hired KO, but Brian treated me like I was his best customer! He arrived early, called 10 minutes out, came with a great attitude and on top of it all--he FIXED my issue on the spot within a minute flat! No need to be towed at all. Before he fixed it, he expressed concern that my daughters and I wouldnt have transportation, seemed vested in helping us figure that out, and was very happy to do so.If I ever have the need to hire a tow truck, I will call KO without hesitation!

Ma
Review №18

I can’t say enough good things about this guy!A true gentlemanMan of his wordsCourteousExtremely reasonable pricesTimely serviceIn a business (towing) where almost everyone is trying to take advantage of your situation this guy is a breath of fresh air

An
Review №19

Brain had an great personality and did an great job

Ty
Review №20

Brian is the best tow truck driver Ive met. He was very smart and nice. K O Towing forever people!

Ab
Review №21

I called K O Towing for a customer who was broke down on the side of the road. I had called 10+ towing companies and KO was the first one that agreed to help. They were professional and my customer was very happy with the service. I will use again!

Ja
Review №22

Brian was fast and super friendly. It was a pleasure! Would recommend

Mi
Review №23

They were fast get to my destination and very professional. Also they were quick hooking up everything to get my vehicle to there truck. I highly recommend them every time. Thx K O Towing for taking care of me.

Sa
Review №24

Brian M. just came to tow my Beetle to the shop. He arrived so much faster than I expected and was very polite. Always sucks to have car problems, but KO Towing made a bad day better! Will definitely call them for all of my future needs.

Ma
Review №25

Very fast, professional & quick response time . Out of all the places Ive used they were by far the best n fastest response i wasnt sitting there freezing on the side of the rode waiting forever like i have w all the other companies Ive used . They gained a customer for life from me & I will be recommending to family n friends . Also the driver that showed up on scene was Dean & hes very fast & good at his job he got me together so much fast than i was expecting plus he was very charming . KO is now my go to for anytime i get stuck in a bind like I did today!!!! Thank you KO ur lifetime customer from here on out u guys really saved my butt today !!!!!!

Ma
Review №26

Fast and professional and affordable thanks so much for your help.

LO
Review №27

K O towing is a very reliable prompt towing company, very professional company . I did not have to wait in the cold for a hour waiting on a tow . Very prompt . Would recommend the to anyone anytime of day . Excepts credit cards with paperless receipts .IF YOU NEED A TOW CALL KO

Li
Review №28

Fast and friendly! He hooked my car up quick even in a tight spot and got it to its destination in a timely manner!

Ja
Review №29

Very fast and professional. Quick response time. Will definitely recommend.

Ch
Review №30

Super fast, reliable and quick response time. I’ll give them a call every time.

Sc
Review №31

Got done what I needed quickly, good communication making arrangements.. thank you!

An
Review №32

They were so friendly!! Quoted me a tow that was $40 - $75 lower than the other 11 tow companies I called. They called me to tell me when my car was deliveries to the auto shop, conveniently took my payment over the phone, then knocked off another $5 for being patient!!! They didnt even deliver late!! I was told it would be later afternoon, they were on time. Melissa if a great customer service Rep!! She was great in the phone, friendly, competent, and genuinely aimed to please me as a customer. Ill always call KO Towing first and suggest it to anyone needing a tow!!

Ri
Review №33

Very courteous, fast, quick, dropped my car off safely to the shop, very professional and reasonably priced, thank you. Excellent work.

Ol
Review №34

Fast, professional and quick response time! Dean was very knowledgeable!

Te
Review №35

Great tow company. Great rates and friendly driver. The wait time was a little long but it’s probably because it was labor day weekend.

st
Review №36

Fast, professional and quick response time! Highly recommended

An
Review №37

After calling multiple wrecker servicer providers K O, not only answered the call, but also provided a reasonable time frame to pick up a vehicle. I was with the non starting stranded vehicle, they arrived before the stated time frame, which was greatly appreciated in the freezing morning weather. The driver was curitious and efficient in loading, transporting, and unloading my vehicle. They accept credit card payment, with paperless receipt, billing was simple. Everyone I spoke with, over the phone or in person was respectful, the customer service was excellent. Highly recommend this company!

Je
Review №38

Quick and safe! A1 services!! He didnt try to snake me like others I called. Fair price and professional.

Sh
Review №39

Steven Jones was my towing guy. AWESOME is not near enough praise. He insisted that I get out of the heat and was hydrated. He also called frequently to give me ETAs on his arrival time. His customer service was just amazing on what was an incredibly crappy day.

La
Review №40

I had a gentleman named JP that towed my vehicle. He was prompt, clean cut, courteous, and very professional. He turned a bad situation, my wreaked vehicle, into an easier transition for me. He went far and beyond to help me with impinging obstacles in my way so that I may retrieve items from my car . I will always utilize this company. Thank you JP. Regards, Jennifer Stone

Ch
Review №41

Fast and very affordable will definetly use again

Tr
Review №42

Very helpful kind and patient

To
Review №43

Professional an quick response times...

La
Review №44

My insurance company contacted KO to tow my vehicle after an accident. I was told they would be there in 45 min to an hour. It took three hours. THREE! They took it to their location and were supposed to tow it to the dealer in the morning. They do not answer when you call, and have no voice mail option to leave a message. They have my car and I cannot get a hold of them to see when they will take it to the dealership. Very unprofessional and will never get my business again.

bi
Review №45

They were on the scene in no time and were very careful about doing any damage during the tow

Em
Review №46

Fabulous experience!

Jo
Review №47

On time

Information
15 Photos
47 Comments
4.8 Rating
  • Address:5500 Poplar Level Rd, Louisville, KY 40228, United States
  • Site:http://kotowinginc.com/
  • Phone:+1 502-548-7024
Categories
  • Towing service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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