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The Terraces at Forest Springs Apartments
3501 Terrace Springs Dr, Louisville, KY 40245, United States
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The Terraces at Forest Springs Apartments

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An
Review №1

I moved in approximately four months ago. We absolutely enjoy this complex. The staff Andi, Matteo and Matt are awesome. AllOf the tenants that we met have been exceptionally nice. The complex is clean, well maintained and the front office provides exceptional customer service. The maintenance department is very responsive and provides feedback for any reported issue. The staff is constantly looking for new ideas to involve the tenants including games, pool parties, food trucks and an occasional DJ. The pool and gym are very well maintained. The complex is close to shopping and the highway. You can travel approximately 20 minutes and be in downtown Louisville. The prices for these apartments and the service is excellent. I choose this apartment complex after dealing with another bad apartment complex. I lost my down payment but that may have been the beat thing to happen to us. If you looking for temporary space or long term then Terraces is the place for you and or your family. We have already renewed our lease! Hopefully you will make the right choice and join our complex.

Ge
Review №2

The Terraces at forest springs was the first place we visited when we moved from Miami, and we loved it! Kids friendly and pets friendly. The Terraces at Forest Springs has luxuries apartments. The club house employees are very nice, and they will make you feel like part of the family since the first day. The maintenance is excellent if you have any issue in your apartment, they will come right away to fix it. I also love the amenities, it has beautiful areas where you can sit and relax, a pool, places to play tennis and bolleyball. It also has two parks for kids and one pet area, space to vacuum your car and do a car wash, laundry inside and outside the units, gym, and a computer area. Moreover, activities where they share food with all the tenants, and it also has an excellent location near to supermarket, restaurants, doctors office, and more. This place is gorgeous, amazing, and perfect for families. I highly recommend The Terraces at Forest Springs if you are looking for a safe and friendly place to live. Come to see it, and you will not regret it!

Je
Review №3

The Terraces was a wonderful place to live. My 5 years there were great. The staff goes out of its way to accommodate your needs in a timely manner and are friendly as can be. Well maintained property . Andi and Kelly are awesome managers and fun to chat with.If I ever come back to Louisville, this is were I hope to live. AGAIN. Oh, almost forgot, my dog loved it here too. She misses her friends 😁

Ni
Review №4

Seem like nice apartments but the gates and parking situation are atrocious. I dont understand how luxury apartments can barely have enough parking for their tenants let alone extra for guests or deliveries. They also decided to plant trees in front of 95% of apartment numbers so unless youve been here a ton making deliveries is a nightmare because you cant see the numbers.

De
Review №5

We LOVE living here. We have been here 2 years and the staff is AMAZING the staff is always there to help with any issues that come up and always do follow up to make sure you are satisfied everyone is very friendly and like family to us. The apartments are quite and family friendly very well keep and safe.

Ad
Review №6

Been here for 3 months now. Staff is very friendly and welcoming! Complex is well maintained and amenities are awesome. Would highly recommend to family and friends!

Jo
Review №7

I have lived here for 3 months now. The place is tidy, clean and quiet. The staff have always been helpful and the location is great. Fully recommend this complex.

Ag
Review №8

My husband and I arrived 7 month ago in the United States (we come from France) for a 18 months work contract in town. We found at Terraces a very welcoming and friendly community! We are more than happy to live here now! The staff is amazing and they helped us a lot when we needed them. Also, the residence is very clean and the maintenance team is very effective all the times.We have to come back to France at the end of the contract but if we return to Louisville in the future we’ll definitely choose the same complex!

R
Review №9

This place is great! The people in the office go above and beyond to make sure that you are happy here. The units are beautiful and well kept and the grounds are kept clean year around! We will continue to call this place home for as long as possible thanks to the great staff. We recently had a weird situation with our apartment and the staff here went above and beyond to fix the issue and make sure me and my family continued to have the best possible time while living here. We appreciate you so much and look forward to calling this place home for years to come!

Br
Review №10

Ive lived in at least 4 different apartment complexes between Louisville and Lexington since I graduated college. The Terraces, by far, has been the BEST experience. The office staff truly make you feel like you are family. Maintenance crew is courteous and friendly with quick response time to any issue. The amenities are top notch, with several events planned throughout the year. Ive lived here almost 4 years and wont be leaving anytime soon. Thank you Andi, Eddie, and Kelly for making The Terraces feel like home!

Co
Review №11

The Terraces are a great place to live. Just far enough out of town, but right next to two freeway on ramps and any shopping and dining you would ever want. Kelly has become like a second family member and is always willing to lend an ear. It is a safe and clean place to live with the best maintenance staff anyone could have. Would totally recommend living here for luxury living at a great price.

As
Review №12

Me and my family have lived here for almost four years and we have enjoyed every minute of it. I love the staff the very most. They go out of their way to accommodate us and resolve any issues, if they arise. Andi Benson Weis (the manager) especially is hands on and makes sure everyone is happy with their apartment. I also love the maintenance crew. James is so willing to fix anything in a timely manner. I recommend these apartments to anyone that is looking for great amenities, awesome staff and a safe place to live. I cant say enough great things about it.

re
Review №13

Thank you so much for being a great place! We could not have asked for a better experience while living there!

Ti
Review №14

We’ve been here going on three years and love it. Andi, Eddie, and Kelly in the office are great. The maintenance team is ON POINT!! The few issues we’ve had have been resolved in less than 24hrs. The apartments are spacious and well equipped. Buildings and grounds are well kept. The Bark Park is a great place to take your dog to run off some energy. They even have a car wash on site. Bottom line, for East end living, you won’t get more bang for your buck.

Ch
Review №15

I highly recommend this complex. I love living here. The staff is absolutely amazing. They go out of their way to help if you need anything. So nice and friendly. The grounds and dog park are great. I wont go anywhere else. We love the gym, pool, and the NEW OUTDOOR GRILLING AREA all YEAR LONG!!!

Er
Review №16

I have lived at The Terraces for 3 and a half years and have been very satisfied with this apartment complex and staff. They really care about their tenants and make sure we are taken care of. I love that they’re on top of maintenance. If we have ever needed something fixed they are there same or next day. I also love that they host several fun gatherings for the tenants throughout the year. They have done several pop-up lunches, pool parties, paint night, and even a fall festival.

Ta
Review №17

The Terraces has been a great place to live! There are many amenities, great location and the staff are all very nice! Maintenance is very on top of requests and gets any issues taken care of immediately. We couldn’t recommend living here more!

Sh
Review №18

We love the Terraces! We have lived here for over 5 years and it has been a wonderful experience:The maintenance staff are kind, courteous, and so helpful.The leasing staff is very accommodating and has always helped with our needs.Neighbors are quiet and niceApartments are clean and kept in great conditionPet friendly and plenty of clean up stationsWe love living here :)

Sh
Review №19

I love the Terraces at Forest Springs. It is a community not just an apartment complex. The management team is awesome. They are friendly and engaging. The maintenance staff is the best. Any request I have had has been answered in 24 hours. They keep the grounds and complex in top notch shape. And of course there are the parties. Lots of them, pool opening day and end of the summer parties with DJ, food and give aways. Fall festival with petting zoo, jumping blow up for the kids food and DJ. Sip and paint party, and lots of pop up lunches.. you won’t be sorry you come here

BR
Review №20

The Terraces at Forrest Springs is the first time Ive lived in an apartment and to say I was skeptic is an understatement. However, we were greeted with a warm welcoming staff who were more than helpful. My fiance and I will be extending our lease this year as we continue to pay down our student loans but have been beyond excited to let all of our friends and family know where we live. The community is welcoming, the friends weve gained here, and pool atmosphere is top notch. We have four children ranging from 4 years old to 10 years old. Its a safe place to raise them, and highly recommend you give the Terraces at Forrest Springs a look when youre looking!!Brad Blackburn

Je
Review №21

My family has been living here for over a year and we absolutely love it from our apartment to the staff to all the amazing amenities!!! They staff does so much for the residents we play bingo have fun pool parties a fall festival to random lunches on the weekends plus much much more!!! If your looking for a great place to live this is the place to be 😁 we love to call the Terraces HOME!!!!The Williams family of 5!!!!

Ch
Review №22

I love this place and you can’t beat the square footage for the price! The staff is amazing and they are always looking for ways to bring the community together with pop-up lunches at the clubhouse, events, fall festival and pool parties to name a few. Great area!

La
Review №23

This is a great place to live. Location is perfect with shopping and restaurants within walking distance. Maintenance issues are typically resolved in 24 hours or less. Entire staff is caring and super friendly and grounds always look amazing. Beautiful pool, tennis court, dog park, laundry hookups in apartment plus a 24 hour landry facility, 24 hour gym and gas grilling area, tanning bed, car wash area, picnic benches and charcoal grills scattered throughout the property, volleyball court, playgrounds and so much more.

Ky
Review №24

I’ve been a resident for a couple months now and felt it was fair to wait and give a review.The leasing agent Kelly was extremely prompt, knowledgeable, straightforward and thorough. I had no games or hoops to jump through unlike other similarly priced communities in the area. Kelly made the process entirely stress free to get moved in.The unit was in great condition, the grounds are well maintained, staff very courteous and professional, the pool and playground amenities are great. The best part though is the neighbors all being friendly.Love calling the Terraces at Forest Springs home!

Re
Review №25

My family and I are very happy at the Terraces. Beautiful complex and extremely well kept. Great location- convenient, safe, and quiet. The office and maintenance staff are wonderful to work with. I would highly recommend the Terraces!!

Ma
Review №26

I have lived here for more than three years, my husband, at least five years. The place is great, the staff at the office and the maintenance crew are very friendly and give excellent service 👌.I love the dog park and the area is great for walking around.They have pop-up lunches every now and then; the pool and gym is well maintained. They even have a playground.A lovely place to live in.

Lo
Review №27

We moved across the country without an opportunity to see our apartment first (except for web photos), we couldnt have been happier. The apartment was fresh and clean and Kelly Borders made us feel welcome while we settled in and looked for a home. The staff and crew, especially Nick, are the nicest people you can find. We loved the dog park, the pretty landscaping, and never had a hard time finding a place to park our cars. Thanks again to everyone at the Terraces!

Au
Review №28

Terraces is a perfect place to live! All the staff is awesome and there are every month new events for the residents. The complex is also very clean and well maintained.

Li
Review №29

I have searched all over only to find the perfect place right by my job! I spoke with Kelly last week and she advised they didnt have a 3 bedroom available as of now but encouraged me to come take a tour. She was extremely polite over the phone. However I needed to move soon so I decided to look elsewhere. She followed up with me a few days later to see if I found a place and I was on my way to view another apartment. I was thoroughly impressed that she reached out to me again so I thought this place is worth going to see. I wasnt disappointed! The exterior and landscaping was beautiful and all the staff were friendly. The interior is very spacious as well which was important to me. I also noticed this was a clean and well kept property. Kelly was very nice and made me feel like I was home. My daughter and I loved the unit! When left I was at peace with my decision to move at The Terrance Of Forrest Springs! Im looking forward to my family calling this place home! It will be worth the wait.Lisa E

Je
Review №30

The Terraces have been nothing but good to us since we moved here. My wife and I moved here from out of state to attend school. Moving to a new city can be intimidating, but the Terrace community has been warm and inviting, and the office staff have treated us like friends since the first time we met them. Id recommend living here to anyone.

Pa
Review №31

We have spent the last five months here at the Terraces waiting for our patio home to be completed. Although were anxious to get in our home, our time here has been wonderful. Cannot say enough about the office staff, maintenance staff or the facility itself. The grounds are well maintained and beautiful. The exercise room equipment is top notch. The car care center has really come in handy and the location of the Terraces is spot on. Cant leave without giving a special thank you to the leasing manager, Kelly. She was absolutely fantastic assisting us in some unforeseen problems we encountered. Thank you for a very pleasurable stay.

Cl
Review №32

I happened upon these apartments in January 18 by accident after a different complex rented my apartment out from under me. Id already put in my notice in Indiana and was in trouble. Kelly encouraged me to take a tour even though I thought they were out of my price range. The apartments are reasonably priced for the area. The value add of maintenance, the grounds and office staff is amazing. I had an issue with my neighbor shortly after moving in and Kelly went out of her way several times to assist with remedying the issue. Ive never had any noise problems with neighbors and Ive never had maintenance come into my apartment without notice. Kelly, Eddie and Andi always have a smile on their faces and are happy to help in any way possible. I will also add that my AC has not gone out all summer. Ive had nothing but trouble with that in the last 4 complexes Ive lived in. In summary, the complex is pretty, its a great location, the office staff goes above and beyond and the units are decently priced.

ka
Review №33

My mother & i have lived here for almost a year now and we absolutely love it. friendly neighbors, kid friendly, gym, tanning bed, pool, grill area, & much much more to offer ! the staff here clearly cares about the well being off their residents & the maintenance man is always getting things done as soon as you need them, overall a great place to live !

Mi
Review №34

LOVE living here! Weve been at the terraces for a couple of years and just resigned for another year! Seriously going to be so sad to move once my husband is done with school. :-( The office people are amazing and soooo accommodating, the maintenance crew is so prompt and friendly, the grounds are well kept, and people are soooo friendly here!Love all the other extra amenities such as the gym, dog park, kiddie park, car wash, tennis court, the pool. We use those regularly! Seriously the best place we have ever lived at!

Ch
Review №35

I have lived here for two years and love it! The best staff at any apartment that you will ever find and awesome neighbors!

Da
Review №36

I have lived at this apartment complex for over a year now and continue to be impressed! The complex is in an ideal location: quiet, safe, and convenient. The neighborhood is well maintained and maintenance works quickly and effectively if and when they’re needed. Andi and Kelli in the office and have been very helpful during my time here. I have certainly enjoyed my time at Terraces of Forest Springs!

Gi
Review №37

Ive lived here 3 years and I love it. Beautiful apartment, great management and maintenance, great neighbors, great community amenities, competitively priced. They clear the parking lot when it snows, they keep the grounds landscaped year round, they are really friendly and often surprise the residents with pop up lunches in addition to scheduled events. When I hear horror stories of apartment living, it just provides even more perspective of how The Terraces goes above and beyond for their residents. This is a great place to live!

Ha
Review №38

First of all I love this location! I have been looking at The Terraces for a few years and Im finally able to make the move closer to this area. There are so many convenient things around, but also quiet and tucked away. They have so many awesome ammenities. Kelly has been so helpful with getting me moved in at the perfect time and the perfect price. Everyone in management is so nice. I am so appreciative!

Am
Review №39

This apartment complex is the best one I have lived in by far! Maintenance is incredibly quick and helpful and the staff is so kind!

Al
Review №40

I have been a very satisfied resident of Terrace Springs. It is peaceful, clean and maintenance is quick . I consider it to be my special place.

TJ
Review №41

Everyone here is so friendly and eager to help out. If you have any concerns, they will happily address them.

Ga
Review №42

Ive lived at the Terraces for going on 18 years HAPPY

Kr
Review №43

This is my 3rd year here. I love the grounds, neighbors, amenities, but most importantly the office staff is amazing. They respond promptly to any issues, know my family, and go above and beyond to help with anything I need. Andi, Eddie, and Kelly are awesome!

Re
Review №44

This was a cool place but this year maintenance gave up on the hot tub, one of my favorite features, and paved over it. Oh well guess Im done when my lease is up. Im sure rent will just go up again despite the savings from not keeping a hot tub going.

Ol
Review №45

I love the Terraces. Our apartment is beautiful and the staff really makes a family friendly atmosphere. No complaints!

Do
Review №46

Outstanding Management and Staff! Property is spotless and very well maintained. Rapid response with maintenance too. The management goes above and beyond to assist when needed!

Ky
Review №47

Beautiful Clean Complex, Caring Attentive Staff, TONS Of Amenities, Ideal Location Tucked Away In The Heart Of The East End. Eddie & Andy We’re ALWAYS Professional, Efficient, & Expeceeded Our Expectations!! Couldn’t Have Asked For A Better Place To Land.

XB
Review №48

Great apartment located in a nice location with all sorts of amenities. Lived there for a couple of years and had no problems.

Sa
Review №49

Nicest complex in Louisville, we love living here

Ge
Review №50

Been waiting for my deposit back more than 4 months. Never even lived here, and I lost more than 300USD just attempting to live here. I’ll never recommend this place

he
Review №51

Great place, great people. love it here!

Ir
Review №52

Eddie and Andi are the ones to talk to. Good place to live but I wouldnt talk to the Kelly chick. Rude as you can get!!

Ja
Review №53

Worst apartments to live in rent yes location is nice but not worth the money

Li
Review №54

Called in looking to relocate Kelly was awsome, cant wait to move there.....

Mu
Review №55

Nice place but Kelly does not know how to speak to people with respect, extremely rude and disrespectful!!

Fa
Review №56

Unfriendly to visitors :(

Re
Review №57

Do not move here if you have more than one car or they will tow it regardless of how many bedrooms your apartment has.

Su
Review №58

Ah I used to live living in this apartment

Ad
Review №59

Excellent place

Ju
Review №60

Love living here

Information
46 Photos
60 Comments
4.4 Rating
  • Address:3501 Terrace Springs Dr, Louisville, KY 40245, United States
  • Site:http://terracesatforestsprings.com/
  • Phone:+1 502-206-4354
Categories
  • Apartment building
  • Apartment complex
  • Apartment rental agency
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–5pm
  • Wednesday:1–5pm
  • Thursday:10am–6pm
  • Friday:10am–6pm
  • Saturday:10am–6pm
  • Sunday:10am–6pm
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