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Tom Drexler Plumbing, Air & Electric
3718 Bardstown Rd, Louisville, KY 40218, United States
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Tom Drexler Plumbing, Air & Electric

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Jo
Review β„–1

Bryan S. from Tom Drexler was AWESOME! We’ve had a number of technicians from the company service our electric, heating and cooling (Bryan came to our home for a routine service call), and plumbing over the years. Bryan was the friendliest by farβ€”and his upbeat attitude was much appreciated! πŸ™‚ He was efficient and a hard worker. I commend Tom Drexler for hiring him and hope we can request him for future work! πŸ‘πŸ™‚

ti
Review β„–2

No one likes having to repair or replace big ticket items, but as homeowners it comes with the territory. I would rather have the Tom Drexler team than ANY Ive ever hired. Kind, expert, polite, reliable, efficient, (no goofing off) and fair pricing. Heath, Brandon, Noah, you guys are Excellent - you rock!

Ra
Review β„–3

Mike and Dave came out to check on my water softener. They were right on time, attentive, professional, and explained everything to me. Although we chose not to get a new water softener yet, they never pressured me to buy from them and explained how I could squeeze a little more time out of mine now. Because I didn’t feel pressured, when I am ready to buy a new one, I’m going to go through them! Dave was training with Mike today and I thought he was just a worker with Mike. He was involved and knowledgeable!

ad
Review β„–4

These techs knew what they were doing, and wired up my garage professionally. They were very nice guys, and even modified some lighting that I had changed my mind on in the middle of the job and didnt charge me any extra. Will definitely call Tom Drexler again, very pleased.

Mi
Review β„–5

Well, I was using Tom Drexler for the past 5 years and even subscribed to their $200/year service plan. Until the pandemic hit we never had any problems. However, something must have changed in how the company is being managed. We scheduled to get our shower repaired 4 times. The only time somebody actually showed up we were told that he doesn’t have the proper materials with him. The other three times nobody even called to cancel. They just didn’t show up even the visits were every single time confirmed the day before. I took off two days from work to be at home for the plumber for nothing. I guess I need to look around for a plumber who actually shows up.

Br
Review β„–6

Bruce B came out to my home for an electrical inspection. He was fantastic, professional and courteous. He explained every thing in detail. He was also very personable in a way that it seemed we were friends. Technicians like Bruce will secure my faith in Tom Drexler Plumbing and Electric.

Br
Review β„–7

Brain P. Was the Technician, was very thorough and well presented.Brian took the time to explain all details and worked efficiently but was not in a hurry, made sure everything was done correctly….not fast!Good guy, represented himself and Drexler well!

Ki
Review β„–8

Very happy with the whole process of getting our leaky toilet fixed. The repairman (Chris D.) was very thorough in checking the entire toilet and not just the area of concern. He also tightened our other toilet and inspected it for us since it was loose. He was very professional and personable. Being a mom, I appreciated the fact that the company sends a photo of your repair person so you know who to expect and feel safe having them come in your home. Will definitely use this company again!

Al
Review β„–9

The absolute best in the business at all of the services they provide. We recently used them for a plumbing, hvac, and electrical issue. Top notch techs and service. Highly recommend

Da
Review β„–10

Tony was prompt and professional. Our basement was completely flooded in 6 inches of water. They responded quickly and replaced the sump pump. Great service!

Br
Review β„–11

Visit regarded a quote for a whole house generator installation. Bruce was on time, cordial, knowledgable, and thorough in developing a proposal. We are in the decision-making process about which home improvement projects needed here come first, and the generator is certainly on that list. The proposal provided will be very helpful in prioritizing things.All aspects of the project were openly discussed and included in the proposal provided; thankfully, the whole visit was a no-pressure experience! That alone really increased my confidence level in what was offered. Drexler has helped us in the past with plumbing issues, and our experiences with them have always been first-rate.We will come to a decision soon!

An
Review β„–12

Michael called and let us know he was on way and approximation of arrival. He was very professional, listen to problem. Access and told us what the problem is and fixed it.. excellent customer service, great personality. We would highly recommend him for any plumbing need.Recommend a pay raise

Ni
Review β„–13

Chad and Chris replaced our sump pump today. They were very professional and explained the problem and nature of the repair thoroughly. They also worked with my schedule which was very appreciated! I would highly recommend Tom Drexler and Chad and Chris for your plumbing needs.

Mi
Review β„–14

Josh was very thorough in his work, which was to check our heating system, spending over an hour, inspecting, and taking many photos, and afterwards, explained everything to us in a way that we could understand and answering all our questions, showing each photo, what the proper reading should be for each, what the actual reading was, and if anything needed repair or be replaced. The previous company that we used didn’t do any of these things.We are very satisfied.

Da
Review β„–15

Time was impeccable, actually 3 days earlier than first was scheduled. Both technicians were courteous and professional. Quote given was the price I paid. So, no hidden costs always A+ in my book! Totally would give a thumbs up! Recommend if you need their services. Great job!!!!!

Ba
Review β„–16

Our electrical box went up in flames Friday evening of Labor Day weekend. Drexler was the only provider willing to come out. Unfortunately with LGE having to be involved, we were without power for the weekend. Scott was out Tuesday morning and did great, speedy work. When he was done, the county told him they wouldnt give approval without the inspector coming out (not the way all counties do it) and it would be Wednesday before that could happen. The front office at Drexler said that wasnt acceptable and made multiple phone calls trying to assist us in getting our power back on that day. And they were successful! Greatly appreciated their going to bat for us and Scotts professionalism throughout the process. Will definitely use them again if needed.

Lu
Review β„–17

Mike and Dave were awesome! We had a gas leak, called at 7am and they came out by 8:30am. They quickly performed a test to see where the leak was and were able to fix it, all while being super transparent on prices. We have used other plumbers before, but this was hands down the best! No sticker shock, you know the price before they do the work. Will be going back for any future issues!

Je
Review β„–18

We had a couple of breakers that were being tripped when we turned our stove on. Andrew came out and assessed the situation and gave us a couple of options. He was very knowledgeable and gave great advice. So we are up and running again and very happy with the service, especially the communication from both the company and the tech. They will be our go to moving forward!

Ma
Review β„–19

From start to finish, Tom Drexler technician, Will Turner, was informative, knowledgeable, and extremely polite. He had the repair done and my water back on in no time. He advised me on everything he would be doing and the cost beforehand. I will definitely be using Tom Drexler and this technician in the future. I will also be recommending them to my neighbors!

Ne
Review β„–20

Michael MC. was a fantastic technician!! He was professional and courteous and discussed every aspect of fixing our shower system. I appreciate his hard work and commitment to getting our plumbing problems fixed. Michael is an asset to Tom Drexler and I highly recommend that if you need a plumber you asked for him specifically.

Ed
Review β„–21

Have never had a bad experience with the service. Their employees are top notch, knowledgeable and customer oriented. We will continue with this company for all our needs.

Ma
Review β„–22

Devan was very good and fast. Very nice and pleasant to speak with. I was charged what I was quoted. Would recommend them if needed.

Eb
Review β„–23

I had to get my water heater fixed it was very frustrating process but John Pravner and Mike Polequin were amazing explain everything step by step and went over and beyond to make sure that we were satisfied during the whole process. Very nice and respectful and work very quick. Thank you we appreciate it and will use your services again in the future

Br
Review β„–24

Didn’t really know much about water heaters, until, a fine young gentleman named Michael came over to help me with my troubles. Was very informative, knowledgeable & helpful! He also left teaching me some new things about a water heater! Very great full and thankful for his time and would definitely recommend to anyone look for this company services. Especially if it’s him!!

Sa
Review β„–25

We had many quotes from several local businesses to get our HVAC unit replaced upon moving to Louisville. Tom Drexler blew us away with their timeliness and professionalism. They took the time to fully explain all of our options and didn’t pressure us in the least. The job was done without cutting corners and quickly. I recommend this business and we will be calling them again with our future electrical and plumbing needs.

Re
Review β„–26

Nick did a great job installing our water heater. our old one gave out they were able to work around my work schedule and get it installed the day after they came out (considering the day they came out it was already 5pm). I went with the cheapest option. Knowing nothing about water heaters I didn’t know what was a good price my dad said it seemed on the higher end but we still decided to go with them because of how good the reviews were and I wasn’t going to try and cheap out of a water heater and a quality job. They did have to replace a valve and a few other stuff so that may have added on the price but honestly our house was so old everything needed to get updated so I let them do whatever they said to do. Nick was quick and did a great job he definitely knew what he was doing and was a pro. very happy with our new water heater!

Be
Review β„–27

Josh was very professional and helpful to explain all about what he did and showed pictures of my unit. I am very pleased with this company. Thanks again, Bea Cundiff

Br
Review β„–28

Josh Walker was very nice and polite and very informative after doing measurements to get an estimate together to replace the furnace, ac unit and water heater. Everyone I have dealt with at Tom drexer has been very courteous and polite. I would recommend Tom Dexter to anyone..

Al
Review β„–29

Left no tools or mess. No issues with unit. Check all areas of system. Would recommend Josh.

Pa
Review β„–30

Lauren was super helpful and cheerful. She was quick and did a great job! I will ask for her again next time!

Sk
Review β„–31

Chad is so nice and so informative. I have dealt with ac/heating plumbing businesses before and he has been the only* person to ask me if there was anything else i needed him to look at and I thought that was so thoughtful and so uncommon. He also made it very easy to ask questions. I will definitely in the future recommend and use Tom Drexler.

Ma
Review β„–32

Shawn came to my home on 6/10/21 and he was just fantastic! He was super knowledgeable and educated me on 1. What was happening 2. How he was going to solve for it 3. What I could do in the future to prevent the clog from happening again.In addition he was extremely friendly and kind. I greatly appreciated his expertise and his communication. If I ever have to use this service again, I’m requesting for Shawn specifically and I will be telling all of my friends and family about the wonderful customer service he provided!

Jo
Review β„–33

Mike and Ben did quality work. They were punctual and professional. Thanks guys

Au
Review β„–34

Mike was more then helpful and informative about everything that was going on and everything he was doing. Very professional, kind, and knowledgeable about his job, his partner Ben was also very helpful and prefesional and also seemed very knowledgeable!

Ma
Review β„–35

Excellent service. Prompt and quick ! Very knowledgeable about the work performed and shared insight about work performed in understandable terms. Reasonable pricing. Would highly recommend to anyone. We will be using him again!

Ma
Review β„–36

Tyler, Mike and Ryan all were very nice and professional, but not stuffy. They did the job and made sure it was done right. They cleaned up their mess and responded to all my questions. They made sure my drain was running right. Thanks to all of them.

St
Review β„–37

Excellent service. Andrew J. and Harley W. were great to work with. Both communicated exactly where we were as the project was being done. Everything was explained in detail to me. Even when the project hit some bumps they went above and beyond to make sure I had everything I needed till the project was done. Michael L. was great at getting things back on track and making sure I was happy. This is exactly why I choose this company for these major projects.

Bi
Review β„–38

Wayne was very helpful and quickly replaced my leaking refrigerator water shutoff valve. Happy with the service provided and will call Tom Drexler Plumbing in the future.

Ja
Review β„–39

Peter was knowledgeable, let me know what was going to be done and how long it would take. Sat down afterwards and showed me what he did and why and what to expect down the road. I was very satisfied with his work. Mr. Drexler must be proud to have Peter working for his company.

Pe
Review β„–40

Gunther did an awesome job! He was professional and kind. He came in for one job and fixed so many other problems we didn’t even know we had. He made suggestions to help us get some money back because of our water constantly running. We use Drexler service anytime we have a problem and we have always has a great experience and they are profession when asking or telling us what needs to be done before doing it so we know what the price will be before they are even done. The people they send to our home always go above and beyond to do the job right and we are grateful.

As
Review β„–41

Wow! I couldnt be more pleased with my experience. Very prompt, honest, fair, professional... I could include many positive descriptors of the service we received. I feel a great piece of mind knowing that the next time we have a need that we have an excellent technician that we are already familiar with. Chad did a great job, worked quickly and efficiently without rushing anything.

Ma
Review β„–42

Kendrick is a Great Professional Salesman working for Drexler Plumbing, Air & Electric. He stuck with us helping us evaluate what their company had to offer for a double bathroom remodel. Explained everything, listened to our questions, followed up at appropriate times, worked hard to fulfill our wants and needs for the two bathrooms we wanted to remodel. His personal touch and interest in the job got him the Sales job with us.

Th
Review β„–43

I used Tom Drexler to replace the water heater. The service was excellent.The representative was excellent and he replaced the water heater in a very timely interval. He was courteous and informative.The most recent representative from Tom Drexler came to inspect the air conditioning unit.He was courteous and informative.He gave us an expert and honest assessment of our situation.I have been impressed by the wayI am treated, whether on the phone,via text or email,or in person

Ke
Review β„–44

The service I received was excellent, they were professional and courteous. Always on time and let me know what they were doing. They had to jackhammer in my basement, put in a shower drain among other things, and it looks like they did a excellent job. It was a huge mess and they cleaned it all up! Very nice people at Drexler!

Ch
Review β„–45

This technician was the most awesome and personable I have ever had in my home. He absolutely knows what he is doing and even did a thing or two I have never had any service people do before. I am delighted with his service and competence.

Fa
Review β„–46

Jacob did an excellent job of everything for us and was able to get us the resources we needed and is extremely quick to get the work done so we can stay safe.

Jo
Review β„–47

Looking for an estimate for a new hot water heater. We ended up going with the same plumber that worked on our bathroom two days prior.

Bo
Review β„–48

Adam Cook was very professional. A picture was sent to my phone before he knocked on the door to let me know what he looked like and what company he was with.He also gave me several options that would be best for me in my particular problem. I highly recommend Tom Drexlers company. Adam Cook the technician was great. I dont remember the other young guys name that was with Adam but he was also great.

Jo
Review β„–49

Drexler has the best technicians Ive ever used. Brain S. did the annual maintenance on the air and heating units. He was on time and professional. He knew his job and gave us advice on how to keep the air conditioning unit clean and running without issues. He was respectful of my home and didnt track in any dirt. He was very friendly and upbeat. I am very happy with his work. I will certainly continue to use Drexlers in the future.

Ta
Review β„–50

We had Shawn and a couple other guys come out to fix a bad clog in our kitchen sink. They were so friendly and professional. Explained the job in a way that was easy for me to understand. Also, they gave me ways that could help me in the future not to have the same kinds of issues! Will definitely be using them again.

sa
Review β„–51

I wish I had never had TD services to my house. In four years they installed an new HVAC system only to have to replace it two years later because it was installed incorrectly. This unit still doesn’t work and I have to have them service it multiple times a year. Even better I have to call them to remind them to come back and install parts. Please please use anyone else for HVAC installation.

Ro
Review β„–52

We needed a new furnace and new AC unit. The process from initial inspection to completion was smooth and without difficulty. Anthony and Ryan were on time, polite, and knowledgeable. The two had good rapport between themselves and seemed to enjoy their work. Every detail of the work was completed and explained to us so we understood. The only drawback, which was not Drexlers fault, was that our HVAC closet was not big enough to include the the humidifier we ordered. Drexler gave us a rebate for that cost.

Su
Review β„–53

The whole experience from making the appointment to completing the repair couldnt have gone better. Ive been so disillusioned with customer service from various businesses in recent years but Drexler was awesome!! Everyone was polite and pleasant on the phone. They did everything that they said they would do. They were prompt and reasonably priced. The technician, James, was very knowledgeable and explained everything thoroughly and was a pleasure to deal with. Highly recommend. I will be dealing with Drexler exclusively from now on.A+++++ business.

Za
Review β„–54

Giles was super awesome! Very knowledgeable about heat pumps and furnaces. Gave good tips and tricks and got my AC back on. Can’t appreciate him enough.

Sa
Review β„–55

Tom Drexler is high quality and professional service. Our experience with them has always been positive. We have used them for electrical, plumbing and hvac and been pleased with their work every single time.

Ke
Review β„–56

I was completely satisfied with the knowledge and professionalism while dealing with Lee during the installation of a new HVAC system. To date I have dealt with a number of different Tom Drexler employees when they performed work on both the plumbing & HVAC systems at a rental home that my wife and I own. I would highly recommend Tom Drexlers various services to anyone looking to receive a quality evaluation and/or repairs / installations within their homes or businesses.

Ma
Review β„–57

Technician was on-time and thorough in in his estimation. Polite and friendly. Offered several helpful suggestions on accomplishing project results. We are still in the process of reviewing other potential contractors and proposals.

La
Review β„–58

Taylor G. with Tom Drexler did a great job for us quickly finding and repairing a major plumbing leak. He was personable and professional. The company did a great job from the initial call, to scheduling, communicating when he would arrive, and performing the service at a fair price. Taylor made sure that I understood each phase of the repair and gave me the price in advance. I also appreciate that he cleaned up the work area. I highly recommend this company!

Ch
Review β„–59

Wow- I am incredibly impressed with the service I received from Tony and Eric. They arrived quickly, acted professionally, and offered clear communication. They went above and beyond the requested service by answering my numerous questions and providing suggestions on potential next steps. They were personable professionals and I could not have asked for a better team to respond. Thank you, thank you, thank you!

La
Review β„–60

Chris and Ryan were amazing. They worked well as a team and made my family feel comfortable while they walked throughout the house to find the issue. They found and repaired the issue in a timely manner. I will use this company again if I have any other plumbing issues. Again thank you all for everything you have done.

de
Review β„–61

Ryan and his apprentice arrived to put in a new AC unit. Both were very nice, informative about what they were going to do. The whole unit was up and running in a few hours. They were both very knowledgeable about what they were doing. And did a fantastic job for us. I would definitely recommend Tom Drexler, and Ryan and his apprentice to install your next AC unit. You will not regret it. And thanks to the company for the loan of the 2 portable AC units to use until they could do the install. We appreciate everything the company did for us. And we definitely be return customers for any other jobs that may come along in the future. THANKS AGAIN.

Ro
Review β„–62

Our Monday appointment was canceled by Drexler and rescheduled for Tuesday ... with a $50 credit! Brad H. arrived early and took to the task, getting it done long before our flight later that day. He was friendly, professional, efficient and thorough. I dont know if its normal to put in a request for a specific plumber when you call Drexler, but we intend to ask for Brad H to hook things back up after the new cabinets/countertops are installed. Great experience from from step one to step done :-)

ki
Review β„–63

Our technician Ryan H. and his helper were fantastic. They were professional and did an excellent job installing our new systems. They let us know everything they did and explained how it all worked. Some good quality technicians.

Le
Review β„–64

Shawn and Jeff are the best!! These two came on time it was quick and easy we had such a good time. I never knew when you are getting work done you would be laughing with the technicians all day long. I wish if I ever need work done again I can get the same two people!

DO
Review β„–65

A home plumbing inspection of my house was recommended by homeowner insurance. The employee was very professional & very thorough with inspection!! Only recommended repairs that were significant & didn’t try run up bill for needed repairs in 50 year old home Very Pleased πŸ˜ƒ would recommend highly Sincerely Dr Thomas Brown

Lo
Review β„–66

Sherman was our repairman. He was great and very personable. Our air conditioner went on the blind yesterday. I got an appointment with Tom Drexler for this afternoon. Sherman called to let us know he was on the way. He got here in a timely manner. He was friendly and very professional. He was able to fix the problem and our air conditioning is up and running. We appreciate how hard he worked.

Ki
Review β„–67

Calvin was very knowledgeable and was able to diagnose the issue with my current water heater quickly. I ended up purchasing a new water heater with Tom Drexler Plumbing and was surprised how quickly it was able to be installed. New color coded pipes were added along with an additional shutoff valve. Very pleased with the service and especially Calvin. He was easy to deal with and knew what he was doing!

Ev
Review β„–68

Kyle S Is a very professional plumber he found the problem quickly and I believe my Toilet It is fixed properly now. He is the best of Tom Drexler plumbing. Anyone would be lucky to get one of Tom Drexler best like Kyle.Everett

An
Review β„–69

Jeremy called 30 minutes before arriving and was very prompt. He used shoe covers and cardboard to protect the floor. Installation of the faucet went very smooth. He obviously knew whar he was doing and was quick completing the job. He explained what he was doing as he installed the faucet and cleaned the area when he was finished. During all this time he was very courteous and talking with him made me very comfortable. He explained the methods of payment and suggest the Silver Plan, which saved me money, He also inspected the water lines in the basement and pointed out areas of concern that need to be taken care of.Overall it was a pleasant experience, unlike some repair jobs I have experienced. I would recommend Jeremy to anyone who needs plumbing work done.

sh
Review β„–70

Tony and Logan were awesome! Very friendly and informative gentlemen. They were professional and got the job done fast. Im thankful to be able to use water tonight instead of having to wait 24-48 hrs!

Jo
Review β„–71

Peter D. was very thorough and explained everything in detail. Also not pushy at all no fear based energy was thrown out. Everyone they’ve sent out has been the same thumbs upπŸ‘πŸΌ

Re
Review β„–72

My technician was very helpful, professional and patient for putting up with my curiosity. Peter answered all my questions and explained things I didn’t know about my AC and furnace that I had no idea. He also advised me on things that would help extend the life of the units and run more efficiently. Thank you Peter, may God bless you!

Ka
Review β„–73

Brian was excellent. He was friendly and informative. He answered all my questions, advised of what needed to be done. I would be very happy and confident if he were assigned to this house for future maintenance. Very happy that i chose Tom Drexler for my maintenance on my furnace and air conditioner.

Ga
Review β„–74

I am not sure if my last review was posted so am sending again. D J Short and Brad Holt came to help us with a major water break at our RV Park in Taylorsville, KY. D J and Brad have both worked with us before. They are always prompt, friendly, and do excellent work. I know there are other excellent professionals at Drexler and yet we have a very complex water system at our park and D J and Brad know it very well. By having both of them today, they got water restored to our guests within hours. Some of these families have small children, others are older guests, and it was a very hot day. Also, the staff with the emergency line was very helpful when I called on Monday night and got us scheduled quickly. I recommend Drexler to you. We have always been pleased with their work.Gary Patton, Owner

Ma
Review β„–75

Andy figured out what was wrong and fixed it for us! He was very polite, professional and personable. I definitely recommend this company and will continue to use them in the future! Also, please know that Andy did a great job explaining your service plans to me and I do plan to purchase one in the future, however I really truly cannot afford it right this second, but he made a future sale!

su
Review β„–76

Brian the technician was courteous and professional from initial phone call to end. He explained everything that he was going to do and then went through everything in detail with pictures after as well as various membership options. The most notable thing was his positive upbeat attitude! Wonderful!!

Ji
Review β„–77

Always courteous, clean and honest. They will try to help you save money any way they can. Willing to wait and see what American Home shield sends out their first choice co. but expect a band aid fix with that rip off co. I could not choose Tom Drexler until I rejected their co. then they would consider others. Triple A for Tom Drexler, run from anything to do with American Home Shield they are a bunch of crooks!

Ro
Review β„–78

Cody W. was in my opinion top notch. He was extremely professional, knew exactly what was wrong, and did the job expeditiously. I believe he told me that he has been doing this work since 2009. What was so impressive to me was his knowledge of HVAC. He literally understood everything, how it worked and honestly the science behind how it works. I was extremely impressed. If Tom Drexler Plumbing, Air & Electric were smart they would take care of this man financially to show him how much they appreciate him. I own a business myself in Lexington and I will tell you Cody is exactly the type of person I want working for me. (Cody, I hope you see this review. You’re the best brother. Stick with it my friend. Your future is bright)!

Da
Review β„–79

Brian and Dylan provided excellent service. They arrived on time and ready for the task. Very polite and professional. They did not leave a mess or cause any damage to our home. I’d highly recommend using then and would call on Tom Drexler again for out heating and cooling needs.

Sh
Review β„–80

Travis was very courteous and professional! He arrived in a timely manner and let me know ahead of time that he was on his way. He started working right away and explained what the issue was. There were no hidden fees and he was very prompt. I am very happy.

Da
Review β„–81

This tech arrived at 8:10 pm tonight. He was able to diagnose and fix the issue by adding a component to our unit for extremely hot days. Despite leaving our home at 9:20 pm, he was most kind and gracious.

Ji
Review β„–82

Having issue with Air Handler. Assessed the issue and gave me feedback with options. Did not pressure me with the options but, per my request, spoke freely about both options. Cant make a decision without proper information. Tom Drexler has always done great work for me.

La
Review β„–83

Chad was great, he was very helpful, and helped us during a time with a horrible amount of water damage! Came out the same day…super fast, and reasonably priced! I will use again in the future for sure! Highly recommend!

Ta
Review β„–84

Giles was so amazing. He showed up on time and communicated with everything he did. He was very nice and did very well explaining what all needed to be done. He really went the extra mile. I definitely recommend this company and pricing was great

Do
Review β„–85

Bryan was very professional and friendly. He was in and out quickly and had good advice

Le
Review β„–86

I had a block in the main drain of my house that cause sewer to come thru my drains. I called first thing on a Friday morning and they were there by lunchtime! From the first person to the repairman everyone courteous and professional!! That is hard to come by these days, I will definitely use them in the future! Dylan was my repairman, very knowledgeable of his job and recommended a service that I will definitely schedule.

Ma
Review β„–87

Quick response to request for service. Technician was very friendly and efficient. Im happy to know I have a reliable plumber to call. I plan to use Tom Drexler for other household repairs and maintenance.

La
Review β„–88

Peter was very professional and courteous. Nice young man. Went through details afterward. Well experienced and knowledgeable. Anytime I need Drexler I will ask for him.

TD
Review β„–89

Matt and the crew did a fantastic job. I couldnt be more pleased with my new AC Unit. It looks great and my home is cool again. Thanks

Ke
Review β„–90

Our service technician Darrell W was thorough during his inspection and maintenance service of our two HVAC units. He notified us on an issue, gave us our options and offered to do the work same day. While we chose not to have the add on made during this visit, receiving the options and understanding why we’ve had previous issues were reassuring. Long time customer of Tom Drexler and I have no complaints with any service or installation we’ve ever had. Excellent job once again!

Su
Review β„–91

William was promt, polite, friendly and professional. He was attentive and did a thorough investigation to verify all the problems. William explained what needed to be done as well as some things I might want to update. He took the time to write up 3 estimates and explained each. I would recommend him to anyone.

Ra
Review β„–92

We had Peter Downey come out to our house for our annual inspection and he was amazing!Extremely thorough / knowledgeableTruly enjoys his work!Thanks again man.

Ju
Review β„–93

I started out by getting a few quotes for the service I needed and this place was in the same ballpark as the others. We chose them because they are locally owned. They were at our house for 2 days installing a new HVAC system and Furnace. My tech Ryan H. was great he worked hard and was knowledgeable about his craft. He explained what he was doing and told me about the features my new system had. I will be calling them if I have any other problems.

Li
Review β„–94

Every time I have called Tom Drexlor’s team - each associate coming to my house has been very professional and knowledgeable. Dylan and his assistant were no exception - they were both great!

Ma
Review β„–95

Pete was very professional and courteous. He explained everything about our project in detail. We were highly satisfied with his knowledge but are not able to go forward with our bath remodeling at this time.

Ke
Review β„–96

Wayne was quick and did a super job. He was informative, clean, and got our fridge hooked up and our outdoor water faucet installed. Would definitely recommend Wayne! Our original appt was delayed twice over the span of 3 weeks so the company could definitely work on keeping better scheduling but the work Wayne did was perfect.

RJ
Review β„–97

Company responded to the call for service in timely manner. Called approximately half hour before arrival. I liked they sent picture of employee that was going to come to the house and service us. He was friendly and did a good job. Water currently working well.

Mi
Review β„–98

Always amazing service!!! Always quick to find your issues. Jacob along with Sean. Quick, respectful, and willing to go the extra mile to ensure you know what’s going on! Wouldn’t call anyone else!!

Ca
Review β„–99

I’ve been using Tom Drexler for a year or so now and they have been really great! The membership has been worth it as I live in an older condo and things regularly go on the fritz. It can be expensive but that’s par for the course when you can’t do your own plumbing or electrical work. The workers have been professional and kind and have always answered all my questions!7/7/21 Taylor G. Fixed my toilet and did a great job!7/14/21 Dylan Fe. Replaced a part on my Ac and he and his coworker did awesome! Answered all my many many questions!

St
Review β„–100

VERY pleased with the service of Chad. He was professional but personable. Very knowledgeable and did great quality of work. Worked with me on options I could afford. I have used several other plumbing companies in the past, but this will now be my all time company used. Thank you Chad for your work today!

Information
100 Photos
100 Comments
4.8 Rating
  • Address:3718 Bardstown Rd, Louisville, KY 40218, United States
  • Site:https://tomdrexlerplumbing.com/?utm_source=GMB&utm_medium=organic
  • Phone:+1 502-206-4261
Categories
  • Air conditioning repair service
  • Plumber
  • Air filter supplier
  • Bathroom remodeler
  • Electrician
  • Furnace repair service
  • HVAC contractor
  • Water softening equipment supplier
  • Water treatment supplier
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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