Excellent professional Service! Mgr Fred was very attentive and patient with explaining what we needed to know. The Service Team installed our tires with care & precision and kept us on schedule. Wonderful experience!

So they took me in and had my car on a riser very quickly.Blew a tire out the week prior and was running on the doughnut. Did shop around trying to get the best price/ location/ service. Now, almost everything on the car was/ is original. New set of tires. Rear brakes need a lot of work and the shoes/ pads on all 4 tires were pretty worn. They photograph and show you everything. My rear brakes were rusted.For about $1,500, I think they did a good job. Wheels havent fallen off! Braking is FAR better than it was, alignment is tight and doesnt drift. They used the appropriate rated tire for a Compact SUV (Subaru Forester) and my car IS getting better gas mileage and handles great.

This place sucks! I got there at 415, they vlise at 530, he told me that he could not fix my tire because they were full. 2 docks were empty. He said it would take 45 minutes to fix the tire! Unheard of to me! Ive never waited longer than 25 minutes at all the little tire shops Ive gone to over the years. I left, with no help at all. And, might I add, their service sucks, as far as someone asking me if I needed help. I would not waste my time there, EVER....it was just a flat tire that needed to be patched. Ridiculous!

Fred was so kind, helpful and amazing! He made sure my tire was fixed ASAP. Love the team at Cassidy!

Service overall was good. The service advisor seems like he knows what he’s talking about. Only thing that kinda ticked me off from giving 5 stars is that I made an appointment 1 week before the appointment date. I’d figured they’d either have the tire there or already ordered and should’ve arrived. I came in at my appointment time and was told the tire was going to be there in an hour and a half. Service was another hour and a half to mount and balance tire. I only ordered 1 tire which was a 225/35/19 which isn’t an unusual size at all. It was just very inconvienent to wait that hour and 30, while they should’ve already had the tire there before my appointment

They were amazing! They were the best price after calling around and then ordered the tire, called me as soon as it was in and when I got there 20 min before closing, they put in on for me. Fred and everyone there are super nice! Highly recommend

Definitely my go to location! Everyone here was kind.Was taken care of by Fred and Ivan! Thank you for your genuine kindness and patience with my questions.Your customer service was amazing and appreciated!

Quick and professional service. Thank you for making this a great experience.

I was greeted in a professional manner and was asked to have a seat in the waiting area which was very clean and comfortable. Shortly after I was informed what the problem was and the technician fixed my tire and I was on my way. I will most definitely recommend Cassidy to friends. Thank you so much!

Professional and a delight to deal with. Accommodating! Will recommend to everyone!

I highly recommend Cassidy Tire. Very honest and trustworthy place. There was a slow leak in my tire and they could have very well tried to sell me a new run flat tire for $350. They took the time and took the tire off the wheel, saw the corrosion and grinded the wheel to fix the leak. Balanced the tire for $40.Very honest and trustworthy and using them for years:)

Called for 4 specific youre size and I was told that someone will locate and call me back. Ive called back myself twice more, since no one called me back and I was told they didnt find it yet ?!?Kind of been left in a bind, called another competitor

Gave an honest estimate and provided excellent service

Great reliable service. Nice to work with Mr Zala on the front desk. He is very co-operative, knowledgeable and helpful. Very professional staff.

Friendly and fair. Came here to have new tires installed. They offered additional services, but never pushed. Would return.

Highly recommend Cassidy in Lincolnwood. The team always takes good care of my cars and they are great to work with!

I had a sidewall curbshot that killed my tire. I had a tire shipped to Cassidy for replacement. I called the shop and asked if I can bring the bad wheel in anticipation of swapping them when they received the new one. They said yes. The tire was shipped so quickly that when I received confirmation that it arrived, I quickly removed the wheel and arrived at Cassidy. Before I got the tire out of my other car, a worker came and politely rolled it away. He confirmed he received the replacement a short time ago and got to work on it right away. I was fully expecting to leave it and come back later. Ruben (I believe the manager) took care of us right away. Within 10 minutes the tire was finished and the same worker loaded it my car. Absolutely terrific service at Cassidy. They’ll soon be working on another issue on another car. Well done to Ruben and his Cassidy team!

Overpricing and instead to fix and change tire, they are trying to convince you to buy a new one

Fred Zala, the manager, went above and beyond. He was extremely knowledgeable & detailed in assessing my X-1, getting tires and ensuring the engine was operating properly without over selling. Fred and Cassidy Tire represent small locally owned businesses very well. Thank you

We’ve use Cassidy for many years and always been happy with them. Very professional give a good quality and value and are dependable.This particular time we drop the car off and said we would go for a walk and gave them our phone number to call if they needed us. Unfortunately they did not call and when we arrived there the car had not been started because they wanted to ask if we wanted other services done. This was a disappointment. And not typical at all. So to have Two new tires put on our rear of the car we ended up start to finish an hour and a half.The work was done well and we’re happy with the tires. All of the workers are very nice

Prompt, friendly and professional service. Cassidy Tire has been servicing our cars for years and we are always extremely happy with the work performed.

Replaced 2 tires very quickly.

Ernesto was excellent to work with. Very professional, knowledgeable, honest and provided excellent customer services. Called in inquire about replacing my tire, had some doubt about coming in the next day. The tire was ordered anyway. Arrived the next day and found that we ordered the wrong size. Ernesto called the downtown location and had his driver to go and pick it up. Got it installed in a few hours. Would definitely go back again. Price was great for my 2013 Mercedes CL550. Lober Motors wanted to charge $264.00 more to replace the same exact tire.

I just bought tires at a tire place and they were sending me to Cassidy on Harlem for $80 alignment.I am in neighborhood and they honored the same price.

A good experience overall. Ernesto, the manager, was clear about when the part was available and the cost. There were no surprises. The tire was replaced while I waited, which was not too long. The service staff was efficient and performed at a high level. It seems that this location is having a lot of business and the crew is doing a good job keeping up, but it is easy to see that they would benefit from a couple of hires to take on some of the increased workload.

I took my 2012 Hyundai for an oil change, Tire rotation and fix the left turn signal/Hazard light.The light does not flash. Cassidy took about an hour. The gentleman was nice and placed a chair outside for me to sit in. I paid and went home. I backed into the garage . Turned the left signal and walked to the back of my car. The light was still not flashing. I paid for work on it. I called and I I have to take in again. It seems it’s pretty quick and easy to check your work with the turn signal. Then I was told my rearcstruts need to replaced. $425 I don’t want to spend......... I wound up going back twice this morning. I turned out to be loose and or dirty connection. Ernesto is the best. He will always take care of the issue.

Arrived early to get a tire was informed only one guy doing tires. So I was given an appointment at ten. I got in got out quickly as promised. Hispanic gentleman at counter tour told me all he need was one hour and some patience.ok cool. He got it. The reason I gave 4 stars is transparency in pricing. The price of two tires was 105. each.So let’s just say 211. Yet I still paid over $300 w taxes and fees .It was still a good deal and I love the tires but the invoice has all kinds of fees listed that’s irrelevant to my transaction. It’s kinda confusing. Otherwise. Great experience!

Update 08.02.2021 Fred and crew are as amazing as ever! Wonderful service, fantastic communication, and great prices. Work done well and in a timely fashion. I cannot recommend Cassidy Tire, specifically the Lincolnwood location, enough. If you need service done, this is the place!Ernesto and crew are fantastic! Quick and courteous services with emphasis on amazing customer care. Great communication with customers, while providing services at an affordable fees. No complaints to be made, this place is the best without question.

Went in to have my tire repaired because it kept going flat. Ernesto and his team took very quick care of the issue. They also did not go through the process of trying to upset me and even took a little bit of time to get to know me as well. It was a very well received breath of fresh air during these very complicated times. Thanks Ernesto!

Last week, early one morning I had a tire start losing air rapidly on the Edens. With some good advice from a guy at the Cicero exit Mobil, I made it to the nearby Cassidy Tires parking lot. I waited for them to open and when they did, the Cassidy team was absolutely fantastic. They quickly got the tires I needed brought over from another location and had me back on the road in no time. They were professional, courteous and the service was outstanding!

Professionals super fast and the important thing is they gave me a good discount I get out from there satisfied, Front desk mr, Zala was really helpful and nice.Good brands and a lot of brands of tires that’s all what we need.

My family has used Cassidy for years and have been very pleased with their service. Naturally, when I moved into the city I chose to use the Cassidy location now closest to me. This is the 4th time I have been to the location for tire service. Each time I have been disappointed with the front desk staff. He is unprofessional and incredibly rude. It’s truly a shame because they did a great job on the car, but working with Ernesto is enough reason for me to stop giving business to this location. This past visit was the final straw for me. When trying to explain service previously done on the car I was interrupted multiple times, he raised his voice at me and was extremely condescending. Trying to even make an appointment was a whole other issue. I called and he said he needed to call me back. I waited over an hour for him to return the call and I finally called him instead. He made me feel bad for following up and was again very rude when I tried to make an appointment. I was told he would follow up when my tires arrived and I never got that call either. When I showed up to my scheduled time he refused to acknowledge our conversation the day before and my appointment time. Considering he was scrolling on his cellphone the whole time I was there and could not be interrupted, it’s not surprising that he couldn’t be bothered to call me back and write my appointment down. The level of customer service is embarrassing. Cassidy is wonderful, but I highly recommend using a different location.

Fast, friendly & professional.

The employees did an outstanding job and went above and beyond!! I highly recommend them to get your car serviced. I will return for future service as well as my family members. Thank you

While driving to work, I hit a pothole less than a mile from Cassidy tire shop and blew my tire. I was very fortunate that they were able to take me right away, They could have taken advantage of the situation and charge me an arm and a leg, but they dealt with the issue very professionally and fairly. I am sure to come back to Cassidy tire and service in the future whenever I have tire needs…

Very good service. They were very organized,the boss handled everything and everyone that entered the shop with excellent professional ism . Very satisfied.....

Great service! Got a flat a few blocks away, I put on my donut and called Cassidy. They told me to bring it in right now even with no appointment. They had me fixed up within a half hour and it was a quick patch and plug job. The cost was extremely reasonable and the staff were all very friendly and professional. I couldn’t be happier to have had such great service on such short notice!

What a wonderful experience! The manager couldn’t have been more helpful and personable. A professional through and through!

Great service

Ernesto and his staff are amazing! He takes care of everyone and has great work ethic. We are in Very good hands with Cassidy.

I drive out of my way to go to this location. Ernesto and his team are professionals. They do the job right the first time. I highly recommend this Establishment.

My name is Joel, and I took my car to Cassidy tires and service for alignment, those guys were professional and great service! I would recommend anyone to Cassidy tires and service. Good job guys!! I appreciate it!

I had a nail in my tire and they were able to get me in quickly and fix the leak. They are always very professional.

I would rather that their complimentary inspection NOT be performed. Little do they know I live with a mechanic. Advising me of what they feel should be repaired tens to make me feel they are out to make a buck...

Ernesto is always ready to help his customers. I always come to Cassidy ties for my wheels. I will go to Cassidy tires again. GREAT SERVICE

Terrific as always. I went in just to get a quote on tires I knew needed to be replaced before winter. They were in stock and Cassidy was able to install same day! Unexpected major plus! Saves a trip back in a few weeks. New tires ✔️

Really fast service and Im really glad they do truck tires!!

I was a drive in as I managed to slice my right rear tire on my way to work. This shop was recommended as the place to solve my problem and they did. They actually managed to get my wheels properly aligned, where the Lexus dealership in Arlington Heights couldn’t. Thank you,Ed.

Quick service at this location.

Ernesto and his team are great. They handle all my personal and business vehicles. Highly recommend.

The service was very good overall. I was pleased to see all employees wearing masks and hand sanitizer was provided.

I have been a long-time customer of Cassidy. My last visit was on Friday when I discovered my left rear turn signal was out. They were obviously very busy, but I had to do a trip of a few hundred miles the next day. I did not want to be on the tollway or other roads without a turn signal. The manager told me the waiting time, which was accurate, and I drove away with the problem fixed at a much lower price than I expected.

Work well done. Inspections requested completed problems found fixed at reasonable rates. Work was by appointment but done fast. Repeat customer for good reason. Quality work quality materisls fair prices very reliable.

Front desk (Ernesto Rivera) gives very poor service. His people skills are very limited. He is simply rude. I am choosing another for my tire service. I suggest that anyone else to do the same. Plenty of other options. Please avoid this location. My direct request to the owner of this business is to replace the front desk person or to give him better training. We (the customers) are the reason to be in business.

The best.

Ernesto is very accommodating on my last minute request for the RV to have a tire-check prior next day travel. Excellent job!!Highlight recommended for good tire service!!5 star!

Always very happy to bring our cars here for service. These folks go above and beyond, including most recently, when they stayed an extra hour in the shop to make sure I got my car before Sun (when they are closed). Honest and friendly, Cassidy gets an A+.

Excellent service. I had a flat tire and needed to change the tires completely. They handled it very quick and the price was reasonable. I highly recommend this place.

Helpful and professional service over the phone and in person.

Great place to get your tires replaced!Ernesto was very helpful and they got the job done quickly!

Arrived without an appt and they took my car right in. Provided quality suggestions and quick service. Priced right. Had to get all new tires and they now provide free tire rotation for the life of the tires. Thank you Cassidy!

I went to Cassidy because of a bulge in my tire... I was immediately seen and had the issue corrected. They even made sure to put my newest tires in the back and rotate the slightly older ones in the front. Courteous and efficient!

The team at Cassidy tire installed a set of four tires for me. The waiting area was very clean, the staff was very helpful, and I was very pleased with the entire process.I was able to make an appointment for the following day and they were waiting and ready for me when I arrived. The work was completed in less time than anticipated and exactly as promised.They went beyond what was asked and pointed out a few important reminders about the tires and condition of my vehicle. I was extremely happy with the service, I will return, and would recommend them to others.

My car was shaking and vibrating at speed 50 mph and high.The manager Ernesto Rivera at the shop on 7220 N. Lincoln Ave, Lincolnwood IL did an excellent job, alignment balancing and fixing my tire with a nail that I couldnt found. Now my car has a smooth ride.High quality job, thank you. Wood recommend this shop to everybody

This was my first time doing business with Cassidy Tire and I was so happy with my service. The manager Ernesto was very patient and honest when explaining to me what needs to be done to my car. He was very responsive to my needs and did a wonderful job fixing my car! The staff is all very professional and helpful as well! I would recommend this place to others and will be back if I ever need more work!

Ernesto and his team are the best. Quality service always.One stop for all your needs. Good prices.Excellent work. Ernesto is the best.

Service and prices are okay. Friendly staff.

Took a nail in my tire and Cassidy was able to repair and have me on my way in under an hour for a small fraction of the price of a new tire. Excellent service and result! Have used them before and have always had a good experience.

One of the best places if you looking for quality work and fair prices. I HIGHLY recommend this place. Thanks guys!!

My tire outer rubber came off as I was getting off the expressway and they got me in and out replacing my 2 front tires fast!! Affordable and a nice relaxed atmosphere!!!!

I always take my car to Cassidy tire manager Ernesto is very nice very professional I definitely recommendCassidy tire in Lincolnwood

Great people here. Super knowledgeable and flexible. Helped me find unusual tires for my van and they rock. Thanks Ernesto!

Very professional and customer friendly and they know what they are doing and Earnesto is a very nice person to deal with

Great alignment today at a fair price. They suggested my lower control arms needed replacement and quoted me $1600, which was on the high side.

Needed a low tire looked at; taken care of quickly and professionally. Also appreciated the safety check since I knew the car needed rear brake work done as well, which they took care of. Ernesto takes good care of his customers.

Ernesto was excellent; Brought the car in as soon as I arrived and completed the service in less time than predicted; Terrific customer service

Ernesto the store manager, is easy going with a sense of humor who is willing to go the extra mile to satisfy his customers along with being knowledgeable, professional and extremely patient in explaining everything in detail that needed to be done to my car. Ernesto and his team of mechanics worked with a sense of urgency to get me on my way; I am a satisfied customer that will be a returning customer. It’s hard to find a shop you can trust and I am happy to say that this is definitely one to trust.

When I walk in I was greeted with Hello Sir how you doing. Then the service by Ernesto was awesome. I like how when we talk he looked me on the eye at all times, answered all my questions, service was great & in a timely manner. I will return again for service.

Not only do they provide excellent service for my car, but Cassidy also provides excellent customer service. Free Coffee and water in the waiting room, clean bathroom, and kind smiles is what you’ll get. I’ve been going to Cassidy Tires and Service for years and I always leave satisfied knowing I will always come back.

Very pleasant place. Manager was very nice, explained all options on the tires and what would be a good deal quality and price wise. No appointment was needed and new tires were on my vehicle within a couple of hours.

I always go here. Everyone is helpful and trustworthy

Great crew. The Manager Ernesto goes non stop to make sure all his technicians are doing a great job on all the vehicles in his care. The Shop is clean and has a comfortable waiting room with free Coffee and Water.They are up front on the prices and they do not try to sell you something you dont need. (I like that and will definitely return for other work I may need)

Ernesto was a pleasure to talk too. He was very knowledgeable. The checked my truck and took care of everything.

Ernesto and his team are A+I have serviced my 2 Honda’s and 2 Nissan rogues sports there and he is always so friendly and helpful. He is a very knowledgeable person and always offers coffee or water as well. I also do my Uber inspection there and always 100% satisfiedThanksSam

Ernesto is easily one of the most professional and effecient managers any customer will ever encounter . Cassidy Tires is an exceptional auto service delivering quality work in all they do.I drove out of there feeling as though I was riding in a brand new car! There is no question that I will return for any services they offer that my car may need..an absolute pleasure from start to finish and their service is really out of this world. So thankful I was referred to them..a treasure !

I needed a tier for my daughter in morning got it done in 25 minutes excellent service great people to do business with very professional

These guys are great. I came in at 4:00 pm and they managed to fit me in that afternoon. Always helpful, would recommend.

I came to Cassidy for tires and rear brakes. The manager was awesome. Great customer service and fast professional service.

Referred to Cassidy by my mechanic for a wheel alignment. Arrived at scheduled appointment time, service performed and I had my car within about an hour. Everyone was friendly, appeared knowledgeable, waiting area comfortable and so far, so good. Thank you!

Excellent Service. Very quick and accommodating on short notice. I am very pleased.

Definitely the best forever! Every time I come here, I always get an affordable fix that lasts. The prices are also pocket friendly for sure!

These guys are the best. Their services are professionally done. All my family and friends go there!

The Cassidy Tire and Service team is the ultimate professional and very informative when describing the work that needs to be done. I have always had my car repaired in a record time. Great service!

Great service, nice people.

Friendly service. I walked in and was able to get two new tires and get back on the road.

Ernesto And the staff at Cassidy makes it much easier to accept the necessity of having to purchase a new tire for my car. They are very capable of explaining things and handling their customers. I appreciate doing business with them.

Nice service. Easy to get in and out of. Very reliable.

Great service and prices. Ernesto is very friendly, honest and easy to work with. I had Cassidy switch out summer tires for new winter tires and also to store the tires between seasons. Cassidy will save you a lot of money compared to going to a dealership and their customer service is the best.

Been going to this particular Cassidy for many years now, and feel comfortable recommending them.Put it this way...I feel strongly enough about their excellent service to take the time to write this...I don’t “do” reviews.

Got a great deal on Continental tires from these guys. Really easy to work with and get an appointment scheduled. I dropped my car off mid-morning and was called before noon letting me know new tires were already installed. Next time I need anything tire related I will return to Cassidy. I cant recommend them enough.