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Kia of Lincolnwood
6750 Lincoln Ave, Lincolnwood, IL 60712, United States
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Kia of Lincolnwood

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Ar
Review №1

Melissa(saleswoman) and rich in finances were superb. Great communication, explained everything to me and made sure I was in the best deal possible. Also was able to work with my credit. Friendly environment and quick recommend them 100%

Ma
Review №2

Val was so helpful with my purchase of a 2018 Kia Sportage! He was honest and cared about our expressed needs. Talk to Val!

LG
Review №3

Val was great! He was very patient & explained everything as we went through each step. Great experience for purchasing my first car! Thank you again!😊

li
Review №4

From the time I met Santiago Vazquez it has been a great experience. I appreciate his professionalism and his caring about the right car for me. His Manager Fred was also very pleasant to work with. I will be referring friends and will come-back for my next cqr

Ka
Review №5

Costumer service excellence! Richard and Jacob are two top notch people! Jacob was extremely welcoming and knowledgeable from the moment we stepped in the doors. Richard was beyond transparent and had our best interests in mind the entire day. Everything was honest and straight forward. Not to mention, both were genuinely nice, comforting, and funny people. We will definitely be repeat customers in the future - which will be a long time because the Toyota we purchased is fantastic quality! The oil was changed, gas topped off, and professionally cleaned. Thanks!

Ji
Review №6

Turah is amazing, Super helpful on my new purchase and made everything super smooth! No better in the business. Thank you so much to everyone over there!

La
Review №7

Jose was very helpful and considerate of my wants for a new car! He listened and executed timely. Highly recommend.

El
Review №8

I just got a New-to-Me KIA Soul! She comes with low mileage and all the bells and whistles I was looking for! Turah is a wonderful and down to earth salesman. He put up with my poor sense of direction and showed me multiple options (and even laughed at my awful jokes).I now get to welcome my new Soul to the family! Im naming her Slimer!

Al
Review №9

Absolutely amazing experience! The main boss (his name escapes me) is what a manager should be. Honestly without him, I would have not left with a car. They gave me the price I needed to have, the car I wanted and a satisfactory trade in price.Initially the car I bought was filthy. The team did not clean the car at all when someone traded it in but I was told to come back the next day for a full detail of the vehicle ND they did it. Gave me a loaner for a day and got my car back super clean the next day.There was a recall on the model and they took care of it in an hour. I cant sat enough good things about this place all due to the manager I worked with. Hes the heart of this place.

Da
Review №10

A nice gentlemen named Dean Demos struck a conversation with me while my car was being serviced. Dean has a great sense of humor and is a great all around person. I had no intentions of getting a new vehicle while i was there but with the market and the value of my car it made so much sense. I have a nice new car with a fresh warranty thanks to Dean ! It all started with him asking how my day is. Thank you Dean!

El
Review №11

Santiago was pleasant and easy to work. He stayed calm and reassuring even when complications came up. I would recommend working with him if you get the chance!

An
Review №12

Repeat Customer! From sales, service, finance to porters. I’ve purchase 3 Kia’s since 2017 with the most knowledgeable, with an amazing personality sales rep. Valeriy I. How this man hustles around to get you in the car/truck you want! Big kiddos to Ishmael in service Richard in finance for being professional and pleasant to work with . Mgr. Karol has a great dealership staff! Closed on my new 2021 sorento today!

Gi
Review №13

Santiago was a tremendous help while looking for the car of my dreams! He listened to everything I said I was looking for and matched me with the perfect car. His attentiveness and knowledge were beyond amazing. Will be recommending this dealership to everyone I know!!

Ja
Review №14

First time car buyer and I went home with my 2022 Kia Soul and I am in love. VAL helped me and my dad out process was quick, detailed, and efficient. Negotiations and everything was very clear and I enjoyed that they explained everything to me and answered any questions I may have had. Great people. Great service. It’s that simple! 💫

Li
Review №15

I was able to do a five star review and now I realized my response to why never posted! I actually gave them 5 stars because the service there was absolutely phenomenal!!! Turan was our sales guy and he was so welcoming, so sweet, and so understanding! The guy even gave me a slice of pizza, as I waited hungry during the long process that is getting a car!!!! Couldnt recommend a better guy to sell you a car!!!! AND, cant forget the finance guy, Rich, who helped us in the back. Truly an amazing and outstanding guy! He was so genuine, real, and honest. He knew this was my first car and I didnt need to be sold or tricked into buying anything I didnt need. He was very real with me and I cant express how much I appreciated that. This Kia dealer is truly amazing, filled with really incredible staff. Couldnt recommend highly enough to everyone!!!!

Da
Review №16

Everyone was helpful and friendly. Jacob did a great job of assisting. Wonderful experience

Mi
Review №17

I have not purchased a vehicle yet but, my experience stopping by the Kia of Lincolnwood was great. Santiago was extremely helpful in answering my questions regarding the cars they had on the lot and I would recommend going to him for any help in your car search process. Kia of Lincolnwood and Santiago offered me some help you just can’t find at most places anymore!

Ja
Review №18

Dale, my salesman, I thank you for making my purchase a wonderful experience. Thank you for explaining all the great features my NEW Telluride has.

Li
Review №19

The most pleasant car dealership experience we have had, ever. Santiago was beyond pleasant, professional and such a joy to work with. His manager was as well. The experience did not feel sales-y at all. Ask for Santiago if you’re in the market for a Kia!

Ma
Review №20

Santiago Vazquez was incredibly helpful and informative. He made the car-buying experience enjoyable & fun!

Ca
Review №21

We have purchased several cars from Val and I have sent several friends to Kia of Lincolnwood. We are very happy with the dealership and also the Kia product.Val made the process as streamlined as possible and is an excellent dealer to work with. If you can, see him! Hes the best. Kia makes an excellent product, so you cannot go wrong with any part of the car buying experience.

Pe
Review №22

I am not crazy about the car buying experience, but I am absolutely satisfied with how this went. With a little prep, this was a quick and smooth transaction. Val was great, very pleasant and a straightshooter. Matt at finance, simplified the painful paperwork process.Thank you guys!

Sa
Review №23

VAL sold me this beautiful 2022 Seltos. This is the second car I bought from him. I would highly recommend him.

Sh
Review №24

I had a wonderful experience finding a new vehicle to lease at Kia of Lincolnwood. It was seamless and easy. Melissa and Richard were the best at making me feel comfortable with my trade in options. They informed and empowered me every step of the way. I drove off the lot with a beautiful 2022 Sportage. I love the car!

Pa
Review №25

Val was an absolute delight. Made us feel at home, gave us the best deal he could

Me
Review №26

We had an excellent experience— Val was wonderful and we’re so pleased with our purchase.

Pl
Review №27

Val was wonderful helping us purchasing our new car. We Highly recommended this Kia dealership at Lincolnwood.

An
Review №28

Amazing experience. Our salesperson Val and the manager Karl made our pre owned buying experience as smooth and as painless as possible. Great job to the team at Kia lincolnwood!!!

Ci
Review №29

Great experience. Customer service was great! Karl greeted me with a smile as soon as I walked in. Dale was awesome. And Richard was the cherry on top! A special thanks to Karl and Richard for being attentive and catering to my needs. I will definitely come here for future purchases!

Fe
Review №30

Great servers and attentionVery happy to get my first car and ready to be part of KIA motors,thank you Valeriy and Fernando,

Me
Review №31

Jacob was a pleasure to work with from the time he opened the door to enter the dealership. Jacob and the finance manager Cato were willing to work with me and work their magic until I was satisfied with everything. Thank you for helping me drive away with a great vehicle for a great price.

Ha
Review №32

Val was great! Very friendly, great customer service. Very willing to please the customer and he made the experience very pleasurable. The place had a warm and friendly environment.

As
Review №33

My partner and I were in the market for a hybrid crossover and decided to visit Kia of Lincolnwood since they had several great options in-stock. Not only were we were so taken by the service provided to us by Val but we were floored by the quality of pre-owned vehicles available! The cars we test drove were clean and proved to be even more impressive than they appeared online. This small but mighty team has definitely won over our business!

ML
Review №34

Very good customer service...was approved an 2021 Kia K5...will referred Turah to family and friends

La
Review №35

Went in to test drive the new 2021 Kia Forte. Was immediately greeted by Melissa. We went over what we were willingly to pay and we are hoping we can find something in that price range.

Bo
Review №36

Saw a vehicle on car gurus, stopped in and worked with Turah and he was very professional and not pushy. Was very knowledgeable and the car was as as advertised. 5 star experience all around. Definitely recommend stopping in and seeing them for a test drive and hopefully a purchase!!!

Je
Review №37

Really awesome team of people that did an excellent job today providing me with a new vehicle! Walking away happy today! Angelo & Fernando were very helpful in answering any questions I had! Thank you!

ol
Review №38

Jose Guerra was a Great salesmen. Made me feel very comfortable. Calton King was also very helpful. I RANG THAT BELL

Wi
Review №39

I had a great positive experience at the dealership. Alexander Moreno was a great sales person. He helped me through the entire process from test driving the car I leased till all papers were filed with finance. He gets a 5 star. The manager Carlton was very professional and a great person to deal with. He explained in detail the entire lease process. Id recommend the dealership to my friends. Carlton gets a 5 star as well. I’m a happy camper with my new Sorento

Xi
Review №40

Great Customer Experience. As soon as I walked in, someone was ready to help me. My salesman, Jacob was easy to talk to, in regards to what I was looking for. He showed me a variety of SUVs and made me comfortable in my decision. He made sure it was what I wanted. Thank you Kia for such a wonderful experience.

Sa
Review №41

My experience at Kia of Lincolnwood was amazing sales rep was Jose Guerra explain everything step by step. I would recommend him.Carlton King was a very nice guy, he made sure I drove away with the car I wanted.

Ma
Review №42

The best service ever and very friendly Melissa and Rich are the best.

lu
Review №43

Melissa, thank you! Your assistance today made my buyer experience seamless!

bl
Review №44

Alex Moreno was our sales consultant and he was awesome!! I had such a great experience buying my SUV from here. Alex was so patient, knowledgeable and really caring. He made sure that he took care of me from the beginning to the end. Carlton King was the sales manager and also wonderful. They both went above and beyond to make sure I purchased the truck I loved! One of the best experiences I have had dealing with a dealership so far. I highly recommend coming here and putting your trust in their hands. I am a very happy with my purchase!!

Da
Review №45

I was looking for a new Kia Telluride. Had a chance to visit the dealership. Did a test drive and configured it. Sales person was super nice. When it came to pricing, sales person mentioned that the Market adjustment is $6000 above MSRP with mandatory paint protection for couple of thousand bucks.I asked whether they can do Kia factory order at MSRP. The manager simply said they cant do it because it is a company policy. He didnt even bother to negotiate anything. Too bad. I did exactly the same (factory order at MSRP - no additional fees) with International Kia at Orland park. I would have gone with these guys if they tried any negotiation. Be competitive with other dealers!

Te
Review №46

Bought a 2017 Kia Sorrento at the end of 2017. Had it for 4 years no major problems at all until now. March of 2021 I noticed that no oil was registering on the dip stick. So Itook it to the dealer service department and told them what was going on. They checked it out, did a oil change and told me to come back in 1000 - 1200 miles to check it again. Did that and still no oil after 1200 miles. Well this the third time bringing it back as of today August 31, 2021 I been without a car for almost a week. To make matters worse I was told theres no loaner car for my situation so I cant get around nor go to work. Wrote a letter to Corporate and all I got was junk mail. Really disappointed with Kia right now I thought I was buying from a great company that stood behind their work and took care of there customers. Not the case for me......

Ch
Review №47

Great experience with purchasing vehicle! The team was helpful and willing to explain all the details. Val(salesman) and Fred (finance manager) were exceptional. It was nice to be treated with respect as a woman purchasing a vehicle.

Ca
Review №48

Val is so helpful and support. Freddie committed to the best interest and term I found from 5 dealerships. Highly highly recommended.

Mi
Review №49

Jacob Mikolajewicz was on top of taking care of me on getting the vehicle. Great communication, great transparency.The general manager, however, wasnt so easy to work with. Wouldnt negotiate prices, didnt make me feel like I was buying from a quality company. And once the vehicle was purchased I felt I was being rushed out the door. I understand its a business, but at least try to make your customers feel a little more important.

Ch
Review №50

I wasn’t sure we were going to go to with Kia when we walked into the dealership, but now I know it was the right choice. Val was very helpful and professional. We had a great experience and were able to get the exact car we wanted quickly and without hassle. We love our new Kia. Thanks Val and the entire team!

Ta
Review №51

So happy I bought a car here from Val. He is a great salesman and delivers outstanding customer service. He remembers his buyers and always speaks to me when I come in. Friendly and so helpful 100 percent of the time. Servicing my Sorento here is a snap. They are thorough and accommodating. So pleased that all of my automotive needs can be met here.

Ki
Review №52

I had a wonderful experience doing a lease buyout. All the employees were very helpful and honest. Much appreciated. I plan on owning my Kia a long time!

Gw
Review №53

SANTIAGO and CARLTON WAS excellent salesman they took all the time that was need for me to make such a big purchase. I will gladly recommend someone to KIA. SANTIAGO has such good personality he definitely sure I was alright.

Ch
Review №54

I had a Great experience with Turah Reed! I felt comfortable and non-pressured. He had a relaxed demeanor and was very informative.

Ad
Review №55

Thank you Torah for your time showing us cars tonight. Very friendly and informative. A pleasant experience.

Le
Review №56

Ive never experienced anything like this before. My husband and I went to see a Lexus ES 350, nice car. I got a bad vibe from Val, the salesman just by listening to how he talked to the previous customers that didnt purchase a car. However, we decided to still see the Lexus. I liked the car but wanted to see the same exact car, different color but at the dealership across the street, Hyundai of Lincolnwood. Val, supposedly called to see if the vehicle I was inquiring about was still available. He comes back 2 mins later and tells us the vehicle was sold. That seemed weird, so I suggested to my husband that we should still go check. Got across the street to Hyundai and and there goes the vehicle Val claimed was sold. Such a disappointment and I will NEVER refer anyone to Kia of Lincolnwood. Its not that serious to go out your way to lie to customers just to get a sale.

Ig
Review №57

Dale - helped me out and confirmed a bunch of questions I had. Took his time with me to explain everything despite my being unsure of timing to buy a vehicle. The whole team was super helpful and understanding of my need to check out the car despite uncertainties. Not pushy at all and super knowledgeable!

Di
Review №58

I went with my wife to Kia dealer at Lincolnwood location. We been there for buying different cars.We did deal one of the sales people named Mr Val,I was so happy to to find him still working there.Thank you for being professional, helpful and friendly.We will go back again and again as long you are there.Highly recommend this place.The new management very helpful also.Dino and Raja

Mo
Review №59

Turah Reed was very friendly and helpful right off the bat. He drove to another site twice and didn’t mind it and would have probably done it more! Thanks for the great service!

Ch
Review №60

Enjoyed the atmosphere and the welcoming of this Kia Lincoln dealer. Some great looking cars, and equally great staff. Jose, the individual who showed me around did a fantastic job making me feel welcomed and comfortable. Great experience.

No
Review №61

Val from Bulgaria of Kia of Lincolnwood greeted me with a smile and I knew I was in good hands! He knew I needed a refinance and he pushed! Yes I got it and now I can relax and actually enjoy my car! My car was purchased here and I will continue to come here for all my services! Thank you

Mo
Review №62

Went into Kia of Lincoln wood to browse around as I’m in the market for a car, they were very informative and helpful. Any questions me and my girlfriend had were quickly answered! I would definitely recommend this place if you’re looking to buy or just a test drive.

Sh
Review №63

Valerie was great! Very knowledgeable and Carleton the friendly manager was good to negotiate with.Recommend!

Ab
Review №64

Try anywhere else (highly recommend the Schaumburg location). This location does not return a phone call in the service dept. The worst customer service Ive ever experienced.

Ma
Review №65

Wish I could give them zero stars. Very intrusive policy of trying to extract all my information even before letting me see a vehicle! Or even them verifying they have anything I was interested in. No inventory here and no customer service.

Ja
Review №66

Dale is a great, humble, and down to earth guy. One of the best I’ve experienced after visiting many dealerships around Chicago. Very helpful, knowledgeable, and honest.

JO
Review №67

Excellent experience! Salesman and Manager were very helpful and made my car shopping experience very enjoyable and stress free. I am very pleased with the deal I got and will encourage my friends to come here to purchase their cars in the future. I have always dreaded shopping for cars in the past. That was not the case this time.

An
Review №68

Car salesman were amazing specifically Fred and Turah are very kind.

Se
Review №69

Had 8 am appointment for oil change and two software recalls. Giana kept me updated as I sat in the waiting room. Was in and out in just a little over one hour, including the free car wash. Good experience.

Ru
Review №70

Just bought a brand new Kia Forte. Great service and great price. Not only I received good customer service but also a great deal

Is
Review №71

Val was awesome. Very professional and down to earth. With Val’s help and the help of Fred we were in and out in a timely fashion. Definitely recommend visiting Val when looking for your next car.

An
Review №72

Jose and Karol were great to work with. All the staff are great and are friendly. They have earned my business!

Ju
Review №73

I leased a car from here a few years ago and came back to finance it. Every time I’ve worked with the team at Lincolnwood Kia I was treated like family. Val and Fred were very transparent with every part of the process and made me feel comfortable every step of the way. Could not recommend this dealership any more highly!

Am
Review №74

Val gave me gave me top quality service! He had the car ready before I arrived. Call Val in advance and he will have things set up for you.

Ro
Review №75

Great customer service and nice cars. My buddy C. Jacob there is very knowledgeable and a great guys. He helped us every step of the way to choose a new car. Very satisfied.

St
Review №76

Good people here who work to earn your trust, but give you the space you need to make your decision.I was treated very well here. Walking out, I felt confident I got a great deal, and without jumping through all the typical dealership hoops. Jacob was my sales rep and a genuinely good guy - very friendly, never pushy, and kept me at ease throughout the process.Karol, the GM, worked closely with Jacob and I in a super transparent way to help me understand the lease numbers and getting down to a total price within my budget. He wasn’t some man-behind-the-curtain; We talked face-to-face.They made the process of leasing a car exciting, and surprisingly, actually kind of enjoyable, which is how getting a new could should be.

Mi
Review №77

Jose was a great help. He gave me a lot of options of cars in my price range. Will recommend for future car purchases.

Ai
Review №78

I just had a very pleasant experience at Kia of Lincolnwood. I was interested in purchasing a vehicle and I had the pleasure of working with Homer. He was patient, compassionate, and eager to answer my questions. He admitted when he didn’t know something and asked - humility can be hard to come by in car sales so I deeply appreciated that. Irvin helped to get me a great interest rate. He even broke down the math for me to make sure I felt comfortable with the deal I was getting. Overall, everyone I worked with was friendly and personable.

Ya
Review №79

My son and I came in looking for a used suv, Torah, Melissa and the manager Carlton were nothing but very helpful and polite to negotiate!We loved their attention to detail… we never asked for a water or coffee we always had some offered by sales advisors. Ask for Mel or TorahThank you Kia of Lincolnwood!

Ev
Review №80

I purchased a Kia Sportage today and the Sales and Finance staff were awesome. Very friendly, answered all of my many, many questions, and did not rush me. I did not feel pressured to purchase as I have at other dealers. Melissa was so helpful during my test drive, explaining things about the vehicle as we drove. Richard Selling, the Finance Manager had EXCELLENT customer service skills and provided to me information on everything I asked, such as how to increase my credit score, about my warranties, and the new state guidelines. He was so personable. I felt like he was a friend helping out a friend, instead of being just all business. Hard to find that nowadays! Overall experience was EXCELLENT at this Kia location in Lincolnwood!

My
Review №81

Personnel/staff are friendly and accommodating.

Ab
Review №82

Turah was incredibly helpful! I’m a first time car buyer and I felt welcomed and not pressured. He was keen on making sure I found the right car for me.

MA
Review №83

Val made the car buying experience a fantastic one. It was fast, easy, pain free, and fun. He was great!!Matt Gaslor was exceptional and made the process quick and seamless. Job well done!

Ju
Review №84

Very easy to work with. The salea staff was extremely helpful. Great customer service.

Al
Review №85

Couldn’t be happier with the service and outcome done by Vale. Great atmosphere at the dealership. And Vale was great with explaining everything and helping me get my first car and being great at what he does. 100% recommend coming here.

Be
Review №86

The service I got from Santiago was exceptional right from the door till I got my car out the door and the team at leader were great also thank you.

La
Review №87

The experience was great today at KIA with Santiago was great and went very smoothly with the big car purchase today, he was very polite and helpful to us thank you much.

El
Review №88

Very grateful to Melissa and everyone who made it possible to purchase my daughters first vehicle. They were very kind and gave 100% for my daughter to leave with her car. I recommend it to 100%.

Ma
Review №89

Went to check out the Telluride. Not sure if we are ready to pull the trigger. Liked the fact the we were not pressured to purchase. Answered all our questions

Al
Review №90

Everybody was terrific. Thanks to Dale and your sales manager who made the process easy and stress free

Ni
Review №91

Ask for Val and Freddie! They are fantastic, honest and deal with integrity. Great experience.

Al
Review №92

Kia of Lincolnwood staff was amazing! Jose and Fred made the experience of buying my new car smooth and easy. Im super happy with my new car! Thank you guys!

La
Review №93

I came here to get a newer car and trade in my 2008 ford escape!! Melissa was fabulous! They got me great car with great miles and very current. I was definitely amazed how their customer service was amazing! I am pleased with this location! if you are looking to purchase a car and do not want to be treated poorly and cheated out your money!! COME HERE 💙🚗 Thank you Melissa and the rest of the team at Kia of Lincolnwood!!

mi
Review №94

Very professional dealership. Did a great a great deal both Turah and manager Fred both were amazing today! Glad I came into Lincolnwood and was able to make a deal that made me happy but also them. Great atmosphere and great people here!

Jo
Review №95

Had a great experience with Dale and the whole Kia crew. I walked in rather spontaneously and was taken care of right away. Thanks for getting me into a new K5! The value on this car is unbelievable.

Da
Review №96

I brought my car To get it fixed. Because it had Car engine Issues And It’s still under warranty so When i picked my car Alonso service manager He’s customer skills were sosos. Then I noticed They hit My hood and the paint of my hood came off I was Very Disappointed and Upset because the way they handle it was very poor My next step is To contact Kia head quarters it’s not acceptable they should be responsible off there mistakes.

Li
Review №97

Alexander Moreno was fantastic to work with. Very knowledgeable on vehicle product features. Mild mannered and easy to work. Definitely recommend him.

Ki
Review №98

Val was great at helping my daughter get her first car! Amazing salesman and person! -Tyler

Ki
Review №99

I went and purchased a Seltos today from the Lincolnwood location and Angelo, Fred and Matt helped me out with everything!! They were very patient and they addressed all my concerns. Thank you so much for everything guys! I love my new 2022 Seltos. Anyone purchasing a SUV or Car should definitely come to this location!!! Kia Lincolnwood definitely has the BEST SERVICE!!! From Kim Your Favorite New Customer!

Es
Review №100

Definitely one of the best car purchases that Ive made. I came in with a plan to purchase a vehicle today and Melissa Moctezuma helped with this to the fullest. When I plan to make the new purchases after this current one is finished I will hope to find Melissa back in the office so I can use her customer service. Extremely warm, friendly and knowledgeable behind her craft. Kia is very lucky to have her on the floor leading the guest in the direction that best fits there needs.

Information
90 Photos
100 Comments
3.8 Rating
  • Address:6750 Lincoln Ave, Lincolnwood, IL 60712, United States
  • Site:https://kiaoflincolnwood.com/?utm_source=google&utm_medium=organic&utm_campaign=kia_lincolnwood_gmb
  • Phone:+1 847-929-9784
Categories
  • Auto repair shop
  • Auto parts store
  • Kia dealer
  • Car dealer
  • Car repair and maintenance
  • Car service
  • Oil change service
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:9am–9pm
  • Tuesday:9am–9pm
  • Wednesday:9am–9pm
  • Thursday:9am–7pm
  • Friday:Closed
  • Saturday:9am–9pm
  • Sunday:9am–9pm
Highlights
  • Women-led:Yes
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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