The experience with TLC Carpet Cleaning couldnt have been better. They are a great company and have a great staff. The owner was very involved and wanted to ensure complete satisfaction for their services. Very reasonable prices and after calling multiple places, they were the most competitive on pricing... but their overall customer experience was worth even more!Give them a try, they will surprise you as they did me.
Michael was very very helpful! He made sure everything was done correctly. He went over and beyond to ensure that he left my carpet better than when I moved in. Great experience!
Michael thankyou did a great job, hope to use you guys again.
Jimmy from TLC did a great job cleaning my carpets. It was relatively a large area. He was very friendly and flexible in working with my carpet cleaning needs. Also very honest in giving his ideas. I just want to encourage good attitudes and behaviours when working with customers. That is the main reason for this review. Office staff I contacted was very professional. I read a lot of good reviews about their service and believe that most of them are real and true. Thanks a lot
I recently moved into a home in flower mound, and after moving in decided we wanted out carpets cleaned. Since we wanted to get this done before fully moving in, we needed the service done as soon as possible! I called TLC and Halee was able to schedule me within 2 days and at a very reasonable rate. Day of service, Mauricio called me and updated his ETA, providing me with on time, fast and high quality service. I would definitely recommend!
They did an amazing job the second time. Thanks to the supervisor Milton for coming out to making sure the job was done correct. I definitely will use them again. Thanks so munch
I needed by ducts and vents cleaned. Carlos arrived provided a good quote and the job was scheduled and performed in couple business days. Carlos was very thorough and didnt leave any mess behind. He good about checking my attic as well. All in all I was very pleased with the service and will use again.
Brittany was very responsive and easy to communicate with. The process was smooth, easy and timely. They would have gotten 5 stars if the rug came back smelling especally fresh. It just cam back with no odor.
I worked with Halee and overall the service was great! The only think I wasn’t a fan of was the pool of water left on the floor after they cleaned my couches.
From the time I made the appointment confirmation of email was received. My service was for my senior mom. The service person was very respectful of her and age. She loved his work so nice and respectful. TLC delivered their brand name. No one can ask for more. Thank you for your service. Ms Castle
My daughter recommended this company for upholstery cleaning. Samm, the technician who did the cleaning, was very pleasant to work with & he did a great job. I highly recommend TLC Carpet Cleaning!
TLC Carpet Cleaning is amazing! We needed some last-minute carpet cleaning and TLC was here within 2 hours to get the job done. Our technician Sam was very professional, courteous, and quick. Would definitely use them again, and highly recommend. Thank you TLC!
Brittany was very nice and professional. Top notch company to deal with. The technicians were top notch. They truly cared about the job they were doing
Brittany was super responsive and was able to get us scheduled and service complete in less than 12 hours. Our tech was great. Definitely would use again.
I was impressed with Carlos as he carefully worked in the house. He was kind, diligent and conscientious in the work that he did. You will get future business from me. Setting up the appointment was also handled professionally on the phone. Thanks for a great job! See you next year.
Sam was fantastic! The company was great to work with and was able to work with our schedule. I will use them again for sure.
The service provider was very professional and good at his job. The price was high in my opinion, but didnt compare so not sure.
Great job stretching our carpeting.
Robby did a GREAT job cleaning and stretching our carpets. He went above and beyond to make it look really nice and clean. And their prices are very reasonable. I highly recommend Robby and TLC for your all carpet cleaning needs.
Jordan arrived at the time specified. He was efficient and cleaned my carpets beautifully. He was professional and provided great care in cleaning my carpets. My carpets dried fairly quickly and were cleaned to my satisfaction. I definitely would recommend this business. Great job!
My carpets best friend
Professional, friendly and thorough. This is the second time Ive had TLC Carpet Cleaning to my home and I will call them again.
Brittany took my call with a professional manner and Hector Velazquez did an exceptional job. The request was to remove wrinkles in the carpet, and he stretched it to look like new!
Robby was great!! This was my first carpet cleaning experience and TLC Carpet Cleaning is who I will be contacting whenever I need my carpets cleaned! I initially just wanted my living room cleaned but Robby cleaned my bedroom carpet as well at no extra charge!! Ive lived in this apartment for almost 2 years and it looks brand new!!! Thank you so much!!!
If you need any carpet cleaning contact TLC they are the best. Super fast to respond. On time actually a few minutes early and carpets turned out great!!
Easy to work with, on time and a did a great job !
TLC Carpet Cleaning was super quick in responding to my online price quote and appointment request, which I completely appreciated. They followed up the next morning to confirm, they called to give me an arrival time estimate, and they were exactly on time. The technician was polite and quick. He did a thorough job and didnt leave the house a mess, like some other companies have in the past. I highly recommend this company and I will definitely use them in the future.
We recently use TLC for our office space and we were very satisfied with the results. Brittany helped set our appointment and she was very flexible and easy to work with. Our technician Randy, was amazing. He was super efficient and did a great job! We will request him every time. Thanks TLC Carpet Cleaning.
This is our second time. They are terrific!
Brittany was very professional in giving up available dates that fit our schedule. The technician I believe his name was Carlos arrived right on time and he set everything up and started the cleaning right away. The whole process was fast and carpet came out great!I will surely use TLC again if needed.
Very excellent and careful service. Very fast, in and out within a couple of hours (big house too!), with attention to details and tips for future cleaning. Ill definitely use them again!
I would like to thank the staff of TLC, they are great. We were pressed for time and they made our experience effortless. They were on time and very accommodating.
My whole experience overall was amazing. I called in for an appointment and the girl was nice and got me an appointment for the next day. Milton was awesome! He arrived right at 9am and we had a window of 9am - noon. I was very impressed. Great place! Very affordable and I will be using them again.
Great upholstery cleaners. Will definitely use them again!
TLC’s response was excellent and they came promptly as promised. We were putting our house on the market and noticed some small ridges in the carpets of 3 rooms & 2 closets. TLC re-stretched & fixed all 5 carpets in about 1.5hrs for a reasonable cost. We’re very pleased with the finished result and highly recommend them.
Very professional service, and carpet looks great.
We had scheduled Kiwi to clean our carpets on a Saturday afternoon. We had moved all the furniture out of the carpeted rooms, boarded our dogs, and gotten a place to stay overnight when Kiwi called and canceled and left us high and dry! I reached out to several local companies, but only TLC was able to help. Greg came out on a Sunday morning and did a fantastic job! Our carpet was in bad shape and overdo for a cleaning, and he made it look like new. Greg was very personable and explained everything he was doing. Whatever you do, dont call Kiwi! Call TLC from the start! They will do a great job for a fair price! We will definitely be calling them for our next carpet cleaning. Thanks TLC!!!
Jose was wonderful! I love this entire crew! Brittany is also amazing! They have been my go to for my apartments (as a manger) as well as my in home cleaning for personal use. I love them! I highly recommend this company!
It was our first time using TLC and they have excellent customer service! Jason cleaned our carpets and he gave us his recommendations, our carpets look brand new!! We will be calling back to get our microfiber couch done soon and will continue getting our carpets done by them!
Had our carpets cleaned today and Greg did a great job! He was super friendly and courteous! We had some pet stains and the price was really affordable compared to other companies I looked at. We will use them again in the future!
Greg did a quick and amazing job cleaning at our house. He explained everything and was extremely nice!! Highly recommended!!!
Highly recommend TLC! Great service and unbelievable flexibility. I was buying a house and the closing day kept pushing day by day..... They worked with me and were at my house within hours of us getting the keys! I will use them again.
Great company and will see use them again. Brittney and Haleigh were great and professional and Jose was on time and did a fabulous job. Used for a commercial property that has grease stains all over and they came right out! Thanks again Jose.
Dickey Shrumand his team have given me a warm welcome. They have shown a long term commitment in me and from day one his staff have acknowledged and addressed every question and propossed suggestion Ive had. Theyve gone out of their way to add unique solutions, equipment and even truckmount configurations to suit my needs. My name is Robby and I am really good at what i do....I take pride in my work and with an extensive background as a service manager in the hi-end automotive industry, I excel at meeting client expectations. The challeging environment this industry offers is fast past and dynamic to say the least. I know TLC has the infustructure and diversification of multiole services, providing our clients with options and empowering its team with the resources needed for excellence... TLC will help keep your home healthy, safe and looking new. I look forward to meeting you, the client soon. Ask for Robby when you book your appointment.
Todd was amazing and friendly, he did an amazing job and got stains out that I thought were permanent. Would highly recommend him and TLC!
Tim is THE BEST. He was courteous, professional and efficient. He cleaned carpets and tile. My floors look amazing. Tim takes pride in the job that he does and it definitely shows in the quality of the job done. We will definitely be using TLC again.
This was my first time w/ TLC. I found them on yelp and did my quote through yelp. Jason came today, right on time and did an awesome job! knocked it out quickly and cleaned up after himself. I did 4 rooms and a hall for $119. carpet looks good and smells great too. thx Jason!!!
They did an amazing job. We thought we were going to have to replace the carpet after the tenants moved out but with their expertise and equipment we didnt have too!! Thank you TLC!
I would be careful trusting them. I live in an apartment and have cameras set up. When one of their carpet techs came out I caught him on camera drinking my cough syrup with codeine in it! This not only made it difficult for me because I was very sick with the flu but also is highly illegal for him to take another persons narcotic! I spike with the owner who apologized and said he would talk to him and figure out what they are going to do. When we spoke again he said he worked for him for a long time and theyve never had this issue. Yeah because nobody had a camera to catch him! He said they would give me a gift card to make up for this and funny thing I never got that! Why would you allow someone to continue working for your company that does this? Then promise something and not do it. Beware, I believe they are not a good company. I still have the video, undecided if I will take further action.
Just minutes ago, Jason finished cleaning my carpets and he was absolutely amazing! Everything from recommendations on the service to use to ensuring we were charged correctly! I can not recommend him enough!
This company is a Horrible!!! Fake reviews!! They pay people for it!!If you care about your HOME & JEWELRY & all other valuables. I recommend you go with a company that doesnt just hire anybody from PRISON! Felonies etc. !!! Legal action is is place!!! I cannot believe I put trust in this company. My advise to you is RUN!!!
I called Brittany for a quick turn clean. They got it done as promised and were very professional. Great job!
Brittany has always been extremely helpful and attentive when I call to make our appointments. Eric our tech was on time, respective, and got the job done quickly. We HIGHLY recommend TLC.
Had three bedroom carpets to be cleaned. TLC was easy to work with.Lady on the phone was efficient and pleasant. Tech arrived right on time and did a great job quickly. Plan to use them again in the future.
TLC was quick to get our carpet repaired and cleaned. Tim was very professional and did quality work at a very reasonable price! Very satisfied!
Brittany was tremendous! She kept in touch with me through the cleaning and drying time. The rug looks wonderful!
TCL did an excellent job stretching and cleaning my carpets.Arrived right on time.Very professional and efficient.Highly recommend.
Jason did an amazing job he was so nice and efficient he surpass the standards of the carpet and even help us solve an extra problems with the floor! I recommend him to everyone.From Samuel Williams 1114 south pointe apartments
Brittany was quick to respond to my emergency situation and also very friendly and professional. Greg came out on time the next day and was terrific! Very knowledgeable and friendly and got the job done!!
Brittany did a great job at Customer Service is scheduling my appointment and confirming payment.Tim did a great job - carpet looks good!
They stand behind their product. Great company to work with. Thank you
They do a good job on visible carpet. They charge to move anything. And have some cash available because they ask for tips.
Prompt, courteous and knowledgeable. I had a couch most people would have burned, due to the kids and pets. They were able to clean it better than they said they could. I was/am very pleased. Will definently use again.
Ive used TLC Carpet Cleaning several times and they do a great job. I recommend them highly.
I had the best experience with them!!! Definitely recommend them!!!
All this negative reviews are completely fake! I know because I’ve been using them for over 5 years!!!! They are amazing and hailey is extremely nice!100% recommended!
I highly recommend TLC Carpet Cleaning. They were prompt, courteous, and our carpets look brand new! We will definitely use TLC for all our future cleaning needs.
Call TLC for carpet cleans, Jose Borras is amazing he willhook you up!
I would never use this company!!! The owner or manager Paul will promise this company is a stand up company. We (TLC) promise and deliver, you will have no problems with use. Unfortunately we didnt get that experience. I had two(2) quotes to do my carpets. TLC was actually a higher quote. That didnt matter to me to pay a little more for the right company. They came out and did my carpets about 5 days later the stain came back up. So, I call Paul and he said no problem we will get a tech out there and redo the bedroom only. I told my wife not to worry call them and they will take care of the stain coming back. So my wife ask me to call them 2 weeks later. I call Paul and all of a sudden it was no Im going to have to charge you for because I waited to long. He was only going to charge me $35.00 service fee. So I told him if you think that is good business text me later but I dont think I should have to pay the service fee it wasnt done right the first time. His answer to that was OKAY and WHATEVER... NOT A GOOD COMPANY... IT DOESNT EVEN RATE A STAR...Also my Wife tried to talk to him about it and he hung up on her...
Good tech. My 10 yr suv was dirty and it now is excellent. Thanks
What a wonderful experience to have with a carpet cleaning Company. The representative was on time plus gave a call to make sure we were at home and ready for his arrival. He put in time to look over the carpet to see what he needed to do and how long it would take. TLC really represents Tender Loving Care!!Willie & Laura WaltonHebron Station 121, Lewisville Tx
Greg from TLC did a great job cleaning our carpets. He is very knowledgeable in care and cleaning of carpet.
These folks did a great job! Carpets looked fantastic afterward and they took the time to work out some of the more dramatic stains.
Showed up on time and it looks like the did a great job on very old carpet in a rental. Will definitely use them again.
Halee made scheduling so easy and I cant say enough about the technician, Greg Anderson. Absolutely recommend them!
Tim arrived on time and perform job very good. Pleased with results.
I know Cynthia she is telling the truth!!Those girls in the office are a joke Brittney & hailey!! All they do all day if fake their own reviews and ratings!! Hide the truth they hire felons for their company!! BE WARE!! Do you really want a criminal in your home near you, ... let alone cleaning your carpet?!!!
Had some furniture cleaned. Very efficient....arrived on time, did a great job!!!
The TLC guy did a great job on stretching carpet in my bedrooms before I put my property on market.
TLC has been cleaning our home carpets for 20 years. They have always done a fantastic job. We have tried a few other carpet cleaners but we always come back to TLC.
Dont get fooled by cheap Groupons! This is the 3rd time I have used TLC and Rodney did an AMAZING JOB!!! My grandson had spilt chocolate milk, you would never know it now! So impressed with the quality of work, I will never get tricked by a 59 Groupon again. When they show up they tell you the real cost is 250-350. NO THANKS!! Love the price quote TLC gives ahead of time so you know exactly what its going to cost. Customer for life ;)
They were so sweet amd did a great job and you cant beat the prices
Very happy with my carpet cleaning service from TLC. The technician, Greg, was very experienced and got out some tough stains.
Jason was very informative, quick, and precise about the process and got everything done in a timely manner
Overall great experience with a very knowledgeable technician. (Greg)
I would recommend TLC. Milton, the technician, arrived on time and was efficient and the carpet look great.
They did a great job cleaning my couch.
Outstanding customer service and the workmanship was top notch! Thank you.
Mike with TLC Carpet Cleaning cleaned my carpets today. He was very professional and took his time like it were his own home.Thank You,Michael MolthanPresidentMichael Molthan Luxury Homes
TLC although cleaned the carpet well. The employee caused a snag about a foot long in the carpet when I asked the owner to please come fix this he said he could do that but would have to charge me $85 for something that his employee caused. He argued with me and said his employee did not cause this, when it is very clear that he did! I would not recommend using TLC because of this. They are not willing to back up there company with customer service If something goes wrong.
We called Greg again when our pet decided another area of the house was her pee pee pad. He came in prepared, removed the stains and the preventive is working so far. Thanks TLC.
Jose was fast efficient and friendly . he did an outstanding job, he actually removed stains from our carpet others have be unable to remove ! now i have a cleaning service i will always refer to !! Thank you TLC CARPET CLEANING and JOSE!
Rep was on time, knowledgeable, polite and professional. Plan to use them again.
Good Service!
Another great job!