I spoke with Megan to set up our appointment and she was very helpful and knowledgeable. Jake, Noah, Dexter and Jordan were on time and very respectful of our property. They knew exactly what they were doing and got to work immediately. They were focused and worked very fast and focused on remedying our mold problem. I cannot recommend this company enough. They were absolutely wonderful to work with!!!
Paul & Rudy did a fabulous job helping to restore my daughter & son in laws home after extreme water damage! They were understanding, compassionate, skilled & knowledgeable throughout the process. They made everything better than it was before!!!
Excellent quality of service. Jake was very pleasant to work with and super nice. Thank you SERVPRO for your wonderful employee and services.
We had water/mold damage and we contacted SERVPRO of Flower Mound. We were quickly assigned Jacob Page as our project manager. These folks are exceptionally good at what they do and Jacob (Jake) and Marissa were always available when I or my wife called with questions or status. I would highly recommend SERVPRO of Flower Mound even if you live 20 - 30 miles away and if you want peace of mind that the job was done right the first time. Thank you Jake & Marissa you are an asset to SERVPRO of Flower Mound and SERVPRO brand.
I had a water leak in my bathroom and it pretty much destroyed everything. I got in contact with Servpro and they did a great job!! Jake answered all my questions and made sure that I was informed about everything. They got my bathroom taken care of quickly and they were very professional the whole time. I highly recommend Servpro. Thank you Jake for making this whole experience as easy as possible!
Had a dishwasher leak that had been going on for some time and didnt know about it. Called around and wasnt given much insight on what to do until I called servpro of flower mound. They guided me through everything and I didnt feel like they were trying to pick my pockets at all. They came in and were able to help me with all repairs quickly. Best experience with a company Ive had in a long time. Will highly recommend them to everyone!
I had a family Christmas gathering going on when all of a sudden we discovered mater flowing from a guest bathroom at a rapid rate. By the time we got the water stopped there was quite a mess. The ServPro of Flower Mound guys were out there in less than an hour and had all of the water extracted and drying equipment going in virtually no time at all. They made what could have easily been a very expensive nightmare not nearly as bad as it could have been. I cant say enough about how nice James and Zach were in carrying out their duties. Given the circumstances I couldnt have been happier. Simply the best!
Outstanding customer service and excellent workmanship! We could not be happier with all of the staff and work that was performed at our home. Its not a fun experience to have flooding and need mold remediation work, but ServPro performed the remediation work that was impressive to us, but even more impressive to the mold inspectors. Great job! I hope we dont need mold services again, but if we do I know who we will call.
Called at 4PM due to a laundry room that was flooded and they had a crew out by 7:00PM same day, on Good Friday. I should preface that with the prior two companies, which I wont name, didnt answer the phone when I called. Zack and another gentleman worked for 2 hours to remedy the situation and did a great job. Zack was very informative and kept me updated throughout the entire cleanup. I appeciate them 1. Answering the phone late on a Friday (Good Friday), 2. Eagerness to get someone out same day to help me and 3. Working late after hours to get all the water out of the house. Thanks Servpro of Flower Mound!
I would be happy to delete the review, or change it to a higher rating, if I could speak to you or someone at your office about a couple of complaints that led to this review.
I would recommend this company. The technicians that came to my home were knowledgeable and thorough. Its very obvious that the owner runs the business with integrity.
I would not recommend Servpro to anyone I know. I had a water leak from my garage water heater. Servpro came out, cleaned up some debris and put out some fans, thats it. Servpro never gave me an estimate or quote, which was my mistake. I thought they would do more than put fans out. However I kept asking for an estimate(verbally, through text, and email) but servpro kept saying they would get back with me. They didnt help fix the leak or drywall. But they charged twice as much. They even made me take their survey before sending me the bill. Ive never seen any company or business make you take a survey before giving you the bill. They took advantage of me during a rough time with a smile on their face. Horrible company.
SERVPRO of Flower Mound was a HUGE help to us when we were in Lewisville. We will definitely call on them again. Excellent customer service and very efficient.
First time home owner and had two issues with water damage once 4 years ago and again about 2 weeks ago, both times called ServPro and both responded quickly and helped prevent any further damage. The guys stopped by everyday to make sure the water cleanup was going according to plan. I hope to never have another water issue again but if should one happen a third time, I’m calling ServPro!
Thank you Servpro of Flowermound. They were there when i needed them. Super fast and did a wonderful job. I would highly recommend them to anyone!!
Came home to damaged flooring and baseboards caused by our old dishwasher leaking, called and spoke with Megan at the office, she was professional and polite, she sent out two techs right away, when Jake and Noah arrived they explained to me what needed to be done and got right to work drying out my home before any more damage occurred! Thank you!
We had a slab leak that flooded our floor. Everyone from Servpro was always on-time or even early. Extremely polite and professional when you are having a stressful day. Not one question went unanswered. Excellent pack out and return with not a single thing scratched or broken. Highly recommend.
Servpro of Flower Mound is a great company ..... the service is friendly .... they are professional and knowledgeable ... I highly recommend ..,
This is the second time that I have used ServPro [the first time was a couple of years ago in Weatherford TX], and I have found them to be outstanding both times!
Great customer service! Always ask for Amanda!