They were able to come out same day that i called.. Caleb did a fantastic job fixing our unit. The motherboard had shorted out and fried the panel. He had it fixed in no time. Next day the thermostat wasnt reading correctly and he was able to come out and fix it. Base if the thermostat had likely been fried too. Very professional, fast service! Will definitely be using again in the future.

Caleb was a life saver!!! After struggling with our AC unit for days, we finally decided to call Aire Serv to schedule an appointment for repair. They got us in the same day, and Caleb went above and beyond to ensure we had a working AC unit by the time he left. He was able to diagnose the obscure issue and fix it quickly and in the most affordable way for us. I can not recommend this company highly enough!

KD was great! Super nice and made the experience a whole lot easier. Thanks KD!

Donovan with Aire Serve was the very best. He had my problem diagnosed in minutes and quickly repaired my A/C. He even explained how I could maintain and better care for my system in the future to make sure this did not happen again. He was friendly and professional. I wouldn’t hesitate to call them again the next time something goes wrong. Do yourself a favor and call Aire Serve if you want the job done right.

Our AC crisis was just solved! Our technician (Donovan) was extremely professional, knowledgeable and clearly enjoyed his job. He took extra time to educate me about everything he was checking and made sure I had a clear understanding of the diagnosis and fix. Donovan and the whole crew at Aire Serv Flower Mound are a pleasure to work with. Thank you SO much!!!!

I got home late to find my air conditioner running but not cooling. I called several repair companies before I found this company. This was the first one to answer with a real person who worked on mobile home air conditioning. He came within 30 minutes and found the issue quickly and fixed it quickly too. Very friendly and honest. Reasonable price and good advice for maintaining my system. I am going to stick with this company. Thanks so much for your service.

MY SAVIORS! Got my ac fixed fast and cheap. Very personable staff made the job even better. Ill never look elsewhere.

I have used Aire Serv for years. They are the most professional, honest and reliable people that I have used in my 20 + yrs of owning homes. They have installed 2 new units on my house and kept my 3rd running as well as the new ones. They were able to identify several cooling issues I inherited after moving in in a few different rooms. They fixed it quickly offering several options to meet our budget. Highly recommended.

Editing my review because the owner called me personally and asked how they could be improved. That personal touch was what made my experience stand out about others. Every one here is great and knowing the information I know now and having the talk with the owner put my mind at ease. Thanks to my techs for getting my AC up and running and thanks to the owner for hearing me out and taking my feedback to heart. America needs more business like these gentlemen. Stay cool Texas.

The crew was very professional. They ran into issues with the wiring in the house but kept me up to speed and provided a temporary system until the new one was running. Great job all around.

I discovered an issue with my AC spewing water, and after calling several local AC companies and not reaching a person or getting a call back, I tried Aire Serv. The lady who answered the phone was very friendly and told me that a technician would call me back shortly.In what seemed like 20 minutes, I received a call and a technician was sent out. I think it was about an hour from my initial call to getting someone in my house which is an absolutely insane response time.The technicians found and quickly fixed the issue. Both were extremely friendly and helpful, and the pricing was also very reasonable too. I will 100% give these guys a call again the next time I need something HVAC related done.

We were so impressed with their quick response and professionalism. They provided a choice of equipment at a fair price and very quick installation which with AC in TX in August is critical.

I called Aire Serv to assist with an air condition problem. It was not coming on at all. I have a home warranty, but the company they dispatched my issue to, did not call quick enough to schedule an appt. It was hot! I had a 2 week old baby and an asthmatic son. I needed it fixed soon! I called Aire Serv and they were at my home in 15 minutes. Diagnosed the problem, and our air was back working within 30 minutes. Great customer service!!!! I will definitely keep this company in my phone for emergency situations! Thanks Aire Serv!

I could not speak more highly of this company! We had an AC issue and called them at 6 pm thinking they wouldnt be able to come out until the next day; however, they were able to come and fix the issue at 8:30 pm that same day. Austin, who scheduled the appointment, was kind, courteous, and professional. I will definitely be calling Aire Serv next time in need my AC serviced.

Air Serv was amazing. Best AC company we have ever dealt with. They were professional, responsive and helpful in explaining the details. Caleb and Nadim were great too. Very patient.

Donovan is the man! After days of hardly any power like so many other Texans affected by the storm, our heat pump system was not allowing us to warm our house back above 48.Donovan quickly identified that the emergency heat wiring was not correctly installed, and had it fixed up in under an hour. He was also super friendly, great service all around.We slept in a perfectly warm house that night.They were also here quick - called when they opened and they were at my house by 2PM. The dispatcher was great too.

Donovan is awesome!!! Not only did he show up early, he was super professional and knowledgeable. He identified our problem quickly and even came back at 11pm to ensure we didn’t swelter through the night. We are so thankful for him!!

Everyone I have dealt with at Aire Serv of Flower Mound has been top shelf. Responsive, professional and reasonable. Highly recommend them

We had a heat pump fail to activate so Aire Serv was called in. They went above and beyond what I expected to be done to resolve the issue. Great service, honest and trustworthy. This is the 3rd time we used them.

My experience was very good. The team was efficient and completed my installation without any problems. The team was informative.

Very pleasant experience start to stop. Reasonably priced, better to best in customer service on phone and service professionals in person. I would recommend to my best friends

Donovan and KD worked on the system till they got it working, good service, fair price, Highly recommended

I contact them at 9:00 pm that I stayed out of heating during income of winter storm. They were at my house in 10:30 determining part which has to be replaced. They picked up part from store as soon store open in morning, come back to us and quickly repair furnace. Really professional company with many certificates and ready to answer all my questions.

Gary Mertz and team have been taking care of me for years! When my AC unit stopped working this time, they arrived at my house within 2 hours of my call. They got me running again quickly, never try to upsell, are practical about what can be repaired and realistic about when we need to replacing components or systems.

Aire Serv of Flower Mound is the BEST! Quality service, professional staff, timely feedback. We are so happy with this company! And, our technician, Brandon, is fantastic!! Always available to answer questions and explain solutions!

Caleb came to work on my AC unit. He was the perfect pro. He took his time, answered all my questions, and did an excellent job. Afterwards, he came back in behind himself and cleaned up - cant say enough good things about my experience. Caleb was just as honest as it comes. I work in a parallel industry that works with many, many HVAC companies. I have literally 200+ companies I can ask to come work on my personal equipment, but Aire Serv is my first call from here on out.

We have been customers of Aire Serv for 5 years and have been extremely pleased with their service. Their technicians are professional, efficient and provide wonderful customer service support. We recently installed 2 new HVAC systems and through our research, Aire Serv was the easy choice. We highly recommend their services.

Aire Serv has done work for me over the last 5-7 years. This time they were inspecting the systems for a listing of mine(I’m a realtor). They (Caleb) stayed late in the day to be able to squeeze this job in. In my home, they have serviced my old systems, installed new runs and vents to help my system live a little longer. When we could afford to do so, we replaced both of our 20+year old systems and they have been performing routine maintenance for us. All of their guys do a fantastic job, are professional, neat, give us the straight scoop on what items are priority and not just trying to upsell us. They are our go-to folks for all things HVAC and we have given their name out more times that I can remember. Gary, Caleb and the rest of the guys are awesome!!

This company is so awesome ! I never feel ripped off when they leave 😂They are honest and good !!I just love itThis company donated money to my daughters local high school Volleyball team !!I can’t say enough about this companyI’m so happy we found this local A/C heating company that we just loveFrom customer service, technician to owner that signed donation checkThis company is the perfect example of how it is done right !!!Thank you for coming out today ! One of the coldest weeks ahead ~ my home is warm and cozy

We have been with this company for several years now. They have installed and maintained our units, and reengineered our duct work. They are consistently friendly, helpful, knowledgeable and dependable. They always go above and beyond. I recommend them to everyone I know!

So happy with Aire Serv and their wonderful staff. Extremely professional and always willing to go above and beyond expectations.

Excellent service, gave me all the options and was VERY patient and kind.

Donovan was friendly, knowledgeable and the repair was completed in a timely manner. Thank you

They were very professional and puntual in doing the job

For anyone looking for an HVAC company for repair or install, I wholeheartedly recommend Gary Mertz and his team at Aire Serv of Flower Mound. We have used them for service for the past 7 years, and just this week they completed a major install with us. We have a 2 story, 2900 sq ft house but the builder installed a 1-unit, 2 zone damper system. Gary did a load test to determine exactly what size units we needed and recommended several different options. This week, his crew - Brandon, Caleb, Donovan, and Caleb (and Austin in the office) spent 3 days removing the old unit, installing the 2 new units, upgraded electrical, added returns and all new ducting, all while being the cleanest and friendliest crew out there. My wife and I are extremely happy with the work they did and recommend them to our family and friends. Thank you Gary and team!

The technician that service’s my home did a thorough job. He took the time to explain findings and was honest about recommendations. Follow up email was very detailed as well. Technician was extremely professional and friendly.

This company is the most customer service oriented I have ever had business with. Starting with answering the phone to making arrangements for the paying for a larger bill than I could handle at one time. I am 84 and they also called twice to ask if I needed any help in securing my groceries, etc. This is what makes for a great business. My appreciation to them for these concessions!

Arrived on time and began work on a very professional, efficient, knowledgeable manner. Brandon really seemed to know what to do and when, he actually did things no other service tech with other companies have ever done. He also made good logical recommendations regarding potential service needs.

Aire Serv is our hero! We bought a 90s house with original air conditioning and hired a cheap company to install new units. They didnt tell us the ducts wouldnt work with that unit. We called several companies to come out and quote new duct work, and Aire Serv was by far the most responsive, AND the most reasonably priced. When they finished the work, now our upstairs is comfortably cold, and we are SO RELIEVED. I will be sending all of my real estate clients to use Aire Serv; couldnt be happier!

We just had another great experience with AireServ of Flower Mound. What great people - so dependable and nice. I feel like they respect me and would go beyond the call to meet my expectations. Highly recommends these folks for sure.

I called around 3:00 & technician was here at 4:45 and had it fixed and running by 5:30! He was very professional and knowledgeable. He let me know there was an issue that wasn’t urgent but should be handled in a few months. Great value as well!

I heartily recommend this companys service. Technicians were thoughtful, informative, and very good at keeping me abreast of their work. They cleaned up everything, inside and outside! They were also very positive about the growth and future of their newly- established franchise. Perhaps uniquely in this day and age, they had glowing praise for the leadership of their boss/company owner.

Brandon and Donovan were excellent in their professionalism, response, and knowledge. While another company recommended that we replace the units as a whole at a substantial cost, Airserv fixed our issues without pushing a new system.

So you know when you get something fixed and then things just dont go right? Well my AC unit had that kind of issue. Im very grateful that I took the recommendation and used Aire Serv! I had three guys working on the unit - took a few trips out to get it fixed - Brandon, Caleb and Donovan were awesome. Even the owner came out! The problem is fixed and the system is working amazingly! I highly recommend them and will definitely use them again!

Absolutely fantastic.

I had an emergency situation with my a/c going out during a heat wave. The service technician was professional, courteous and clearly capable as he got the problem resolved promptly. I highly recommend Aire Serv!

Aire Serv has always been very professional and never tries to sell you something you don’t need. Very honest company to do business with.

Same day service, very knowledgeable and personable service technician.

Gary, this is Angie Manuel’s husband Johnny. Brandon did a superb job and was in constant communication with us as my first time being home when your team working with us. Brandon is very good and professional and wonderful with how he explains everything he’s doing.

Our service technician was Donovan and he was top notch! He was personable, knowledgeable and went above and beyond to ensure our needs were taken care of!

Always professional, best-in-class service. Brandon is incredibly helpful and courteous, as well as thoughtful of the client’s needs. Highly recommended!!!

By far, the best Air Conditioner, Heater, and Furnace company in Flower Mound, Highland Village, and Lewisville. Great staff and great prices. Dependable and courteous service. You will not be disappointed. Highly recommend.

Very quick to respond and take care of my needs. Caleb took the time to explain what he was doing and showed me where the problem was and how he found it. Very friendly and courteous.

Great experience with Brandon and Jacob from Aireserv. They did a great job adding a return and damper so that we have better air flow for heating and cooling! Highly recommend Aire Serv Flower Mound

Jacob Shelly really took care of us. My wife has a heat condition and breaking down in September is just not in the cards. Jacob made sure to really look our systems over and ensure we understood what their future looked like, as well as repairing what needed to be done right now. We are very appreciative of him and the time he took with us to get it right.

Great experience! Gary and his team provided great service, explanations and quality work. I would highly recommend Aire Serv !

Caleb is very informative and took care of my issues and got my place cooled down fast. Will be using them again, very professional! Thanks guys!

Brandon was on time, knowledgable, and super professional. He fixed our a/c, and now we have a cool home again. Thanks Brandon!

Can’t say enough great things about this company! They went above and beyond to take care of us. Very highly recommend!

Cannot say enough about this company! Technicians arrived on time and both were very knowledgeable. They showed me exactly what needed to be done and what did not. They took before and after pictures which was very helpful. I would recommend this company to anyone looking for HVAC work!

Gary and his team are top notch. the came recommended to me from friends and did not disappoint. Answered any and all questions and went above and beyond in service for my Family. Thank you

These guys were awesome. Very knowledgeable and professional. Past AC companies have proven to be dishonest. They were quick, efficient and got the job done without charging me an arm and leg. I will definitely call for all future issues that arise.These guys need a 6 star rating.

Aire Serv sent Caleb out to us - our upstairs unit stopped working. He was able to quickly diagnose the issue as the capacitor and got it replaced and working in no time. He was very knowledgable, professional, and nice. He went above and beyond and I would definitely recommend their service. Thanks!

No one likes when their air conditioner breaks, besides the heat now it becomes a struggle to find a company that is available, honest, and fair. Air Serv is that company. They are there when they say they will be there, have fair terms waiving ther diagnostic if they do the repair, they didnt try to upsell or repair more than necessary, and are competitive in their parts and labor pricing. I hope to never have to call them again but if I need an A/C service it will definitely be Air Serv

Brandon was excellent. We really appreciated him and his service on our home. 10/10 recommend him and Air Serv.

I just had Aire Serv of Flower Mound replace both my systems. I really felt like their price was fair and their team was very friendly and did a great job. While replacing full systems is never easy on the pocket I am very excited to have a cool house this summer. Id highly recommend Gary and his team to anyone!! They also fixed airflow in my house and I can already feel a difference 2 days in.

Everyone was very professional and polite. They took the time to listen to the issues I was having with the comfort of my house and gave recommendations on how to improve it. I would highly recommend Gary and his staff to anyone.

Top notch service...fair pricing...knowledgeable techs. Highly recommend them!

Aire Serv of Flower Mound is a family owned and managed franchise with a personal touch. Their service is outstanding, and crew is professional and experienced. Weve had them caring for our heating and A/C needs for several years and are very happy with their services. Youll be glad you contacted them.

Brandon kept in contact during the day letting us know other jobs were running long. Promised to be there by the end of the day. He arrived during a downpour of rain. He diagnosed and changed out the capacitor in the driving rain saving our family a miserable night of sleep in the heat. I highly recommend Brandon and Aire Serve.

Charles came out on the weekend to do a tuneup on our heater for this upcoming winter season. He was very knowledgeable and gave us feedback on fixes our unit will need. Overall great customer service, quick, and affordable. We will be using them again.

I spent over 30 years in the new home industry and have dealt with LOTS of contractors. My experience with this company last night was absolutely wonderful. Efficient, polite, punctual, informative are words that come to mind. Carl was a life saver! My 93 year old mother with COPD and recently out of the hospital needed a cool night’s sleep and this company came through and fixed the problem. Thank you!

Brandon and his assistant were extremely professional and efficient and honest. Only issue was the capacitor they replace, I thought price was pretty high. I be had capacitor replaced on my house ac, and I bought the part for $27.00.Other than that Iwill always give them recommendation to anyone. His assistant Karl was really great . I great team🇺🇸🇺🇸🇺🇸🇺🇸

The speed of response and explanation of all the issues and things done and next steps are incredible.

Air Serv team is very professional and reasonable. They were recommended to me by my good friend. There is no gimmick and hidden cost. They care about their existing customers and ready to help in emergency situations. Trustworthy and punctual. Fully recommended for your HVAC need.

By far the finest hvac company we have worked with in many years. The superior quality starts right at the top, with Gary Metz. His knowledge of the technology, and his commitment to excellence with regard to customer service, sense of urgency and value provided permeat the whole organization. Congratulations!Dr. Suda Bhagwat

It is a pleasure to work with truly honest and nice people! They are always on time, polite and their pricing is as competitive or better than anyone else I have used. These guys are professionals!

Aire Serv takes care of my office at prototype:IT and my home in Flower Mound. He keeps us warm during the winter and cool in the summer. We have over 50+ people to keep happy and we selected Air Serv a while back and just signed up for his annual maintenance plan.

Aire Serv is on my trusted tradespeople list for many years. As a Realtor, people are always asking me do you know a great hvac guy? I can wholeheartedly recommend Aire Serv and Im willing to stake my reputation on that recommendation.

Good fast service. Fair pricing. Id recommend to family and friends.

Been using Gary & team for years - cannot say enough. They have come through in emergencies as well as consistent with maintenance. Honest local family run business. My go to for A/C needs year round. Great customer service, follow-through and reasonably priced.

Consistent, dependable, reasonably priced. In emergencies, prompt response and attention to resolving in the middle of summer. Maintenance is reliable & honest. Local family run which I like to support. Wouldnt go elsewhere!!!

On time with outstanding customer service. Larry, the technician, went above and beyond to make sure I was 100% satisfied. Definitely would recommend Aire Serv of Flower Mound.

They are very professional and always come on time. They will go above and beyond to help with your need. I have my whole AC system replaced and couldnt be happier with the results. Highly recommended.

Gary and his crew were professional and trustworthy. They did not cut corners when they came and replaced a furnace as well as did duct work for us. Gary was very knowledgeable about how AC/Heating systems work and gave great tips on how to save energy. Highly recommend them

We needed service in our home on short notice and Danny was recommended by a friend. He was professional and did everything he promised. We have since used Aire Serv twice for maintenance and love the techs. Honest and fair prices. Would recommend to friends!

Excellent company. We are so grateful to have been introduced to Gary Mertz years ago. He and his staff have provided consistently excellent service over the 10 years we have lived in a Flower Mound. They always resolve our heating and cooling issues quickly and reasonably. I highly recommend.

Excellent service as always! Brandon and Caleb explained things very well and are always a pleasure to speak with! Great company with trustworthy team!

Professionalism, Expertise and Honesty characterize Aire Serv of FM. Gary and his team, work ethics are impeccable. They installed a American Standard A/C system in our home flawlessly. We will continue to call on Aire Serv of FM to service our systems. Glad we found such a easy to work with and caring staff. Always Excellent!

My entire experience was 5Star from answering the phone to scheduling to service! Thanks for terrific experience.

The Aire Serv of Flower Mound team goes above and beyond in providing exceptional service. Their techs, especially Larry, deliver customer service with integrity and thoughtfulness. After dealing with several inadequate service providers, I cant tell you how pleased we are to have found Aire Serv of Flower Mound!

Air Serv of Flower Mound has always been professional, honest, and punctual with their appointments. The technicians are very courteous and knowledgeable. We have been extremely happy with their services.

Caleb was terrific! I only wish I had discovered Aire Serv years ago. They are phenomenal! Highly recommend!

Great people trying to do the best job possible. Great advice and friendly service technicians. They go out of their way to explain best options to help customers understand energy efficient ways to solve HVAC issues. I would highly recommend contacting them.

Aire Serv of Flower Mound works hard to take care of their customers! Wonderful staff, great service and honest approach to your heating/cooling needs! Highly recommend choosing this caring company to make sure your systems are running the best they can! In a field where you can choose from many, Aire Serv is at the top in knowledge, customer service, and costs!

The BEST A/C/heating service company we have ever used! Super knowledgeable ... a group that truly cares about excellent service. They will be our choice for service always.

Aire Serv is a great company! They’re very efficient, trustworthy and have excellent customer service. We love how they treat us like family.

This company employs honest, knowledgeable, friendly folks. They show up when promised, communicate well, and answer all questions thoroughly. All jobs have been done well. We have used their services ALOT!We highly recommend Gary and his team.

I am a BIG fan of Aire Serv! We have been using them for many years. Gary, Shelly and crew do a wonderful job repairing any problems quickly and correctly. We recently used them to add a/c duct and dryer vent work for a renovation job in our home, but we also use them for 2x service checks on our a/c. They are by far the best price AND have the best customer service around. Youd be silly not to call them for an estimate!

We had a company that insisted we needed a total replacement of our HVAC system totaling over $15,000. I called Gary at the recommendation of a friend. He came out quickly, assessed the situation and repaired our system for under $400. He is honest and reliable. That is 2 years ago and we’re still working great. I wouldn’t call anyone else.