user
Auto Solutions
203 S King St, Leesburg, VA 20175, United States
Appearance
Auto Solutions

Comments
Ma
Review №1

Jeremy and Kelli, the owners of Auto Solutions will give you straight forward advice on your vehicles repair needs. They are responsive, thorough, and best of all honest. Ive used Auto Solutions for almost 15 years and I would not go anywhere else. Theyre busy, but its worth the wait.

Re
Review №2

The bottom line is poor customer service and a willingness to drive customers/business away (no pun intended).Auto solutions came highly recommended by a good friend of mine who has serviced various cars and probably paid thousands of dollars. I checked them out and inquired about service through their website but they didnt reply.About a month later I decided to call and ask about getting suspension work done on my vehicle. What a phone call! The representative, who ill refer to as Karen, at one point verbatim said to me dont bring your car here. This was all because I had asked for a labor quote for what I needed done. Where things went south is when Karen assumed i knew everything about Auto Solutions policies and business practices. We dont give labor quotes over the phone you have to come in. I explained that the shop is out of the way (about an hour drive) and it was sort of pointless to drive out there to talk and then come home only to go back out again for the appointment.How many people actually get quotes and work done the same day for things like suspension especially with the situation we have now with parts shortages and long shipping times? Even before the shortages its very rare in my experience and typically have to schedule and come back. Never had my business, best wishes.

St
Review №3

I would like to take this opportunity to very highly recommend Auto Solutions! If you feel uncomfortable about your current mechanic then move over to Auto Solutions! Auto Solutions is owned and operated by Jeremy and Kelly. They are good people and very service oriented. And best of all they are honest and that’s hard to find in general and especially in the automobile mechanic space!! Now don’t get me wrong as they have plenty of business as they’ve been in Leesburg VA for almost twenty years. I have 5 different cars/truck I take there and I won’t use anyone else! Let’s send them even more business as we need to support our local businesses!

Kr
Review №4

I had an amazing experience here this morning and I had to write about it.I had a small tire issue that had been a problem for a while. And I took it to one shop close by and they just wanted to sell me a new tire and it would take several days without even looking at the problem. I drove over to Auto Solutions and Jeremy came out and took a look at it and immediately fixed the problem and sent me on my merry way. He was busy and it was a VERY hot day but he went above a beyond anyway. I am so impressed by the honestly and customer service I experienced at Auto Solutions. I will be their customer for life and will encourage others to do the same. Businesses that operate like this are hard to find.

Mi
Review №5

Weve used Auto Solutions for our auto needs for 17 years. The quality of their work is 1st class. They have never pushed for a repair that wasnt needed and work with you to keep your cars running for a long time. Their costs are reasonable; you may be able to get it cheaper elsewhere but with not the same confidence it will hold. We have had 5 different cars serviced by them including currently we have a 14 year old car with 180,000 miles they they are working with us to get to 200,000. I highly recommend.

br
Review №6

Good work, fair price. I really enjoyed talking with him after he finished. He shared great info about my car.

J
Review №7

We can not say enough good things about Jeremy and Kelly and the whole staff at Auto Solutions. If you have a problem with your car they can fix it. We have been taking all of our cars here for years now and they are Honest, Fair and Affordable. Best of all, is the quality of there work, once they fix it.... Its fixed. They do all this with the best customer service of any auto repair shop in Leesburg and maybe the state. You wont go wrong at Auto Solutions.

Ma
Review №8

Professional, friendly, and with reasonable prices. Many already know this, so book ahead. Highest recommendation.

El
Review №9

They gave me a thorough description of the problem and cost to fix it. They did an excellent job in a timely manner. I will definitely use Auto Solutions in the future.

Hu
Review №10

They were really nice, wonderful customer service 10/10 recommend, I called around 9:45 am and they were able to install my new headlights the same day ! will be coming back if I need anything else done!!!!

mi
Review №11

This place it the mechanic people dream of finding. Jeremy has taken such good care of me over the years, helping me with the near constant problems I’ve had on my cars. He’s given me great deals, fit me in on busy days, and gotten jobs done quickly and well. He will bring me back on the shop floor and show me exactly what broke, how it broke, and what they’re doing to fix it. They’ve even been as kind as to drive me home/ pick my up from my house a mile away. He and his wife are honest and kind people, I couldn’t recommend them more highly!

la
Review №12

Always love working with everyone there. They do an amazing job and at a fair cost. Will definitely recommend customers to go here.

Je
Review №13

Efficient, dependable, friendly, and reasonable prices. Perfect!

Ty
Review №14

Great place, Honest, Great work, I will be back, new to the area.

Je
Review №15

I came here for a routine safety & emissions inspection and they had no problem making some space for a last minute appointment. I appreciate the friendly service and the staff being so accommodating. Thank you Auto Solutions!

Ja
Review №16

Cannot stress enough how great these guys are. Have been taking my car here for a little over a year and have had my family convert to this shop too. They’ve given me repairs for thousands of dollars less than other shops, free work done, quality work, etc. Jeremy is very thorough and honest and works with you to get the best solution.

Ja
Review №17

Always great and honest service! Jeremy is always happy to explain everything. Been bring our cars here for several years and have no complaints.

Ca
Review №18

Solid, honest hard working people. One time we took our car here and they told us that if we ordered the part off Amazon it would be cheaper than them ordering it through their source. They also kept our car for a day trying to determine what was wrong, but since they couldnt figure it out they didnt charge us.

Ho
Review №19

Really appreciate how quickly you guys took care of our car! We were traveling from Florida and here in Leesburg to welcome a new grand baby. Car broke down and you guys had it up and good as new by the time we were heading back to Florida. Our car not only made it back safely but is running better than ever. Probably wont even need to buy a new car at this point.Really appreciate your honesty, expertise and care.

Ro
Review №20

Best place to have your car worked on best of all Jeremy is a nice and honest guy you can feel good about leaving your car here I always call ahead because he stays real real busy

Br
Review №21

A rare breed - a trustworthy mechanic! From out of town and was recommended Auto Solutions from family. Had some clutch work done. Auto Solutions was very understanding of the circumstances and got the work done quickly! Shortly after the repair, the engine light came back on. Any other mechanic could have taken the opportunity to do more work. Jeremy at Auto Solutions honestly stated the light was a simple warning with nothing to worry about. He even put top-shelf gas cleaner in the vehicle at no extra cost. I would highly recommend Auto Solutions for any repairs!

Ti
Review №22

Have been going here for a couple years now and its the best shop Ive ever taken my cars.Jeremy & staff are awesome and just tell you exactly how it is. Highly recommend!

Ka
Review №23

This is such an honest and service oriented business, it’s the only place we’ll take our cars. They have helped us in some tough situations with fixing flats and quick inspections. You won’t find a better car station than Auto Solutions!

Da
Review №24

The BEST auto service facility our family has ever known! Weve been bringing our vehicles to Auto Solutions for over 10 years (from Volvo to Toyota to Subaru to Honda to Mercedes) and have never been disappointed! They always make us feel important and taken care of. Weve never been treated with anything but respect, honesty, and integrity.Its such a relief to never again need to find a great car mechanic!

ga
Review №25

Honest and kind customer service. Most often have availability and when you need to drop off there is a wonderful coffee shop across the street! Front desk people are wonderful!

ML
Review №26

Went to Auto Solutions a few weeks ago based on “great reviews”. Took my Suburban to get a tire replaced and was very pleased with the service, quick turnaround and their professionalism.Jeremy did a great job. Thank you!Highly recommend!!!

Ni
Review №27

I stumbled upon this gem when I was told there was a 3+ hour wait at another location on a Monday at the beginning of the month. Holy cow! Everyone was so nice, knowledgeable and professional! I was in and out in under an hour! I was SUPER IMPRESSED and WILL be back! They won a forever client!

Vi
Review №28

A mechanic like none-other! The customer service here is incredible and the quality of work is just as great. I needed a new drive shaft and Jeremy, the owner, helped me over the phone while I was 2 states away for work. He gave me an estimate over $1000 less than the first mechanic I took it to and offered me many options rather than just the most profitable. He ordered the part and had it ready a day earlier than promised! Jeremy and Kelly are super friendly and take the time to listen to the customer. I will be referring family and friends to this shop every chance I get!

me
Review №29

Will definitely be back for any service I need. Affordable and great customer service!

Da
Review №30

Outstanding customer service. While waiting on my car I overheard conversation after conversation offering great advice and help without ever pushing a service or pressuring extra work.

Ra
Review №31

Always top notch service

Ia
Review №32

Efficient, friendly, with fair pricing.

Je
Review №33

I have used Auto Solutions for many years. They offer superior workmanship and the BEST CUSTOMER SERVICE of any repair shop Ive encountered in my lifetime. Jeremy, the owner, is one of the most helpful and knowledgeable person in the industry. I would highly recommend this shop to anyone within 100 miles travel area. I personally drive from the Winchester area to Leesburg for repairs and inspections, knowing I can trust their service. Highly recommend this auto repair shop!!.Jerry Williams

Da
Review №34

Very professional, friendly and on-time VA Safety and Emissions Inspection services. Appointment required. For sure, I will consider car repair services, if necessary. Thank You!

Jo
Review №35

Auto Solutions is a quality independent car shops in the area. Every time Ive worked with them, I understood exactly what was done and why and it was for a fair price. They are good natured and do great work. Theyve even taken time to teach my sons how to do some of the work to save them some expenses.

Gr
Review №36

Great shop. Very easy to work with - busy (because theyre good!), but they will get to your vehicle. Worked great with me to fix AC on my VW.

Da
Review №37

Straight, honest, trustworthy shop! I grew up in the auto trade and really appreciate when I get good advice that isnt about selling me something I dont need! They do great clean work at fair prices without the triple lattes and fancy showrooms. They will show you parts they replaced and explain why they recommend things need done. If you want confidence that your car is serviced right then Auto Solutions is the place to go. My cars are foreign, BMW and Mercedes and no problem for Jeremy and his team.

tr
Review №38

Amazing honest people. This is the best place in NOVA to take your car.

He
Review №39

We needed some work done on my boyfriends car. The dealership quoted a price which seemed ridiculous to us. I had been recommended Auto Solutions by a mechanic in Pennsylvania, so we gave AS a call. Their quote was less than half of what the dealership quoted. The work was done and the car was ready to pick up right on time. Very happy with this service and we will be taking our vehicles to Auto Solutions for any of our other needs.

Tr
Review №40

It happened that just as our then long time repair guy was closing his business, Auto Solutions was opening its doors. We gave them a try. They are top notch technicians and more importantly, you can absolutely trust them. If they say you need to have something done, you can be absolutely confident that is accurate and not overstated. The prices are fair, the services are provided in a professional and timely fashion and they are genuine, wonderful folks. These are all the reasons we keep coming back to them year after year. Jeremy and Kelly are now our long time auto service team.

Jo
Review №41

When they say they provide good service, they mean it. I can’t think of a better place for car repairs, the owners and staff are incredibly kind and inspected my car as a courtesy after I got in an accident during the first snow of the year. They also provided me with a warm place to wait for my tow truck in spite of the bad conditions. Needless to say they have earned my business and will bring my car here for all future repairs, I highly recommend you do the same.

M
Review №42

I love this place. Ive been taking my car here for a year or two and have always had great service. I never feel like theyre trying to get me to pay for something I dont need. Prices are competitive with other repair shops in the area, but trust is an issue which is why I take my car to this shop. My only complaint is that they are always busy, but thats also a good sign.

ar
Review №43

Auto Solutions is the MOST HONEST auto shop around! AND, they stand behind their work. I will never take any of my cars anywhere else! Thanks for the awesome service.

J
Review №44

Great shop with a ton of experience. Jeremy is fantastic to work with and I recommend them to everyone. Prices are more than fair and the work is done when they say it will be. I feel comfortable and confident with everything they tell me. Definitely have them give you an estimate before using another shop.

Rh
Review №45

Was extremely impressed and happy with customer service, car service and price! Jeremy kindly fitted me in as an emergency (tire puncture and car very much overdue service) when my cars manufacturing company could not help me. Will definitely be going back in the future! Highly recommend!

Al
Review №46

This family duo of Jeremy and his wife were very honest about what needed to be done to our car...I took his advise on a suv purchase and had some work done to it...I’d highly recommend them because of their know how on exotic cars and integrity...

St
Review №47

I just moved to Leesburg last year and I was looking for a good auto place. I asked a friend and she highly recommended Auto Solutions. I looked them up and saw great reviews. Jeremy and his team are friendly and helpful, I cant imagine going anywhere else. As a woman, with the notion that some places try to take advantage of the stereotype that women dont know anything about cars, this place is nothing but respectful and treats everyone equally and with kindness. Go there, you wont be disappointed!

Ra
Review №48

Needed an inspection of a slow tire leak - they made a sturdy temporary repair and didnt charge me. I will definitely seek their services again especially as their shop is so convenient to my workplace.

Cr
Review №49

Top notch business. Honest, fair, and very friendly. I will only use this business for auto related work.

Ki
Review №50

His is the best auto repair place I have ever found. One word: integrity. Honest. Explain what the problem is and get it done. I was running late for work and was going to call Uber to bring me the 7 miles I needed to go. They let me use their car since I only had to be gone two hours. Above and beyond. As a woman I never trust,sadly mechanics and Jeremy and his team won me over. Excellence!!

Er
Review №51

Weve taken all our cars here for several years now. I decided to write a review today because I was just there for service again today.We often show up without an appointment, and were in and out in an hour or less for regular maintenance service. Can not say enough good things about this shop. They are friendly, honest, dependable, and we completely trust them with the maintenance of our vehicles. Convenient location and very reasonable prices. I must sound like an advertisement, but this is honestly how we feel. Its a real relief when you have certain service providers who you can trust year after year, and Auto Solutions is one of those for us.

Mi
Review №52

Jeremy and his team gave me top shelf service. I had asked around from my female friends who was the best in the area bc I don’t trust mechanics but Jeremy assessed the problem and got it taken care of faster than I thought. Such a blessing. I’ll alwaya send people here. You can send your wife or girlfriend or daughter their and know they will get a honest repair. Five blazing stars!!!!!

Ro
Review №53

Always pleased with Auto Solutions work. Also their customer service is a-one and very professional. Best in the Leesburg area. Youll always get honesty and great work here.

ca
Review №54

Love this place Family owned and operated. Everyone is professional, honest, one stop full service for all your vehicle needs. No appointment needed should you be in immediate need.

Ma
Review №55

I feel like they tell me what I need and dont try to sell me on thing I dont really dont.

Jo
Review №56

Got my car emissions done here and it was so fast and easy. Everyone was so nice and I felt taken care of.

Le
Review №57

I want to thank Jeremy, Kelly and All the crew at Auto Solutions. They have treated us as family for years. If you are looking for people who care about you and your car, you cannot go wrong with these guys.

Ph
Review №58

Fast service. Competitive rates. Love coming here because they dont keep you there long.

No
Review №59

Been going to Auto Solutions for 8 years. They do a great job diagnosing the problems and keeping the bill reasonable. Weve been particularly impressed with their help to keep our older cars running.

Es
Review №60

Went for emissions and safety inspection in and out in no time. Very nice people working there

Af
Review №61

Amazing Staff and Quick to help.Thank you Jeremy

Ja
Review №62

Do not use these guys. I was charged 350 to just bleed the transmission fluid, and came away with 3 new problems. Not the kind where I wasnt aware, but the kind where a working part ceases to work AFTER being dropped off. DO NOT RECOMMEND.

St
Review №63

Family owned shop providing great service.

An
Review №64

Incredibly helpful staff. Friendly neighborhood mechanic.

Br
Review №65

Good customer service, not too expensive either. Only losing a star because of all the dirt left on my vehicle after they were done.

Ma
Review №66

Quality work and fair prices on small and large jobs on my vehicle.

Bi
Review №67

Ive been going here for years. Why, because theyre honest and I trust them. Also, on the few occasions on which they made a mistake, they corrected it free of charge. Cheaper than dealerships.

Ja
Review №68

Excellent local service!!!!One months ago Subaru dealer told me I needed new shock/struts for my 2012 legacy (estimated close to $1200 for parts and service). Today I stopped in and met Jeremy (owner) and his wife for a estimate. Jeremy looked up the parts but wanted to test drive the car to see if that was the real problem (also done by Subaru dealership). Come to find out I had a loose brake caliper causing the noise and nothing wrong with my shocks/struts at all. Jeremy spend about 30-40 mins making sure both front calipers were secure along with an overall check of brake system with charging me a dime! YES - FREE!!! I was extremely greatful for his service and willingness to looking into the problem instead of just writing up an estimate. I did live home some cash and said buy lunch for your shop on me! I cant say enough about his and his wifes professionalism and service. Highly recommended local auto solutions- Leesburg Virginia!!! Thanks so muchJason

Se
Review №69

This is the right place for your car inspection and emissions services. Quick service and knowledgeable staff!

Je
Review №70

Great staff and the owners are good people.

di
Review №71

BEWARE - was new to area & wasnt sure what inspections were needed...called 1st & was told to bring in whatever paperwork I had. He never looked at the paperwork, just asked for vehicle ID and plugged in to his computer. Said yep, you need both inspections. Went next to DMV I was told only one inspection was due...and he has no access to the dmv records...you paid more then you needed and the scheduled inspection for next year will still have to be done again. When I called Auto Solutions, he said doesnt know what DMV is talking about and his records showed I needed both inspections. He would not refund for inspection that was not needed. No integrity here.

Ai
Review №72

Nice clean place. Did the job on time and money!

sh
Review №73

Great service with a small town feel

Je
Review №74

Got a state inspection here. Super quick and they did not tact on a list of unnecessary “recommend services” that I would usually get at other auto shops or the dealership.

Au
Review №75

This is the only local car shop that I go to, great small town touch given a large town demand.

Ch
Review №76

Family run and competent.

Ka
Review №77

Auto Solutions is awesome!

Od
Review №78

Honest and quick

Information
9 Photos
78 Comments
4.8 Rating
  • Address:203 S King St, Leesburg, VA 20175, United States
  • Site:http://autosolutionsva.com/
  • Phone:+1 703-777-5043
Categories
  • Auto repair shop
Working hours
  • Monday:7:30am–5pm
  • Tuesday:7:30am–5pm
  • Wednesday:7:30am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7:30am–5pm
  • Sunday:7:30am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations