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RGC Wireless
205 E San Benito St, Rio Grande City, TX 78582, United States
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RGC Wireless

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vi
Review №1

Since activating the service I have had issues especially for meetings on Skype, zoom, Google classroom and WebEx. I called before and they give me some recommendations to fix the issues and none fix the issue. The REALITY is that this internet is just as a last resort, if you have no option I guess this is the only way to go.I recommend this internet only for stream videos and at times you might not even see the performance you might want or run into slowdowns that youll rather turn off the device.I do not recommend this internet for Skype, Zoom, WebEx meeting or any kind of meetings.For gaming I do not recommend it as well since the internet is inconsistent, they say connect it directly to the gaming console/PC does not make a difference in performance since its still slow that you wont have a good experience at all.If they say I never had their service I can provide pictures of proof if necessary if anyone interested.Ill change this review if they actually improve their service or if my experience improves. 09/18/2020

jb
Review №2

Great service, affordable price, and good speeds. Speed slowed down a few days after installation so I called them up, and they already knew and had already scheduled an appointment for the next day. Came by quickly and fixed the issue. Excellent Service. Highly reccommended

No
Review №3

Very affordable and reliable internet service. Convenient payment method online. No problems whatsoever.

Lu
Review №4

Worst internet service for gaming, i always get less than 4 mbps for download speed and less than 1mbps for upload speed, it sucks how my hotspot provides me with 30 mbps and not the actual house wifi

Je
Review №5

Great customer service.

Jo
Review №6

Internet always down. I call customer service and they charge me an extra $7.00 dollars just for making a call and they never send a technician. I will never recommend this internet provider to any one.

Ge
Review №7

Love it since the day i got it installed.Highly recommend and a great price

10
Review №8

Great service and awesome internet for an excellent price! Dumped Spectrum for sure!

Ga
Review №9

Wonderful customer service, they always answer and there’s never any hold times! We had an issue with our antenna and they promptly sent out someone to take a look at it. Problem was fixed and the internet is spectacular. As good as when we had time warner but with out the price tag! The guys really know what they’re doing and talking about when it comes to the technology. Listen to their recommendations, especially if it is your router, it will affect your internet!I would recommend to family and friends, great service at half the price. Support your local community by going with local businesses!:-)

My
Review №10

I really wanted to support this local service provider, but the service was slow and they didnt have high speed internet. To make matters worse, we couldnt get any service where we were at. They claimed it was our router, but our router was new. Spectrum used to use the same excuse, but its not our router. Its just that theres no service in our area. Customer service was kinda unprofessional They dont seem to know what they are doing but Im giving them extra stars for trying. Hope they get better in service because Id rather support them than spectrum, but right now we get more service with spectrum than rgc wireless. Sorry

De
Review №11

Doesn’t provide promised speed. Getting speed of 1 mbps when paying for 20. Due to out of town work my wife took charge of calling and having someone fix it but all she got was a disrespectful employee arguing with her and telling her that the service might not be for us then. Said it was okay to cancel the service without resolving our issue. Really unprofessional and rude.

Ni
Review №12

Works perfectly fine for web browsing, youtube, netflix, etc. It just isn’t strong enough to support game consoles, it’s too slow for playing online games with friends because the latency is too high and it causes lag and what not and i’ve called multiple times to try and fix this but it hasn’t worked, especially after buying a brand new router, i also called about 3-4 times before because the antenna keeps on getting loose and it moves way too much even with slight wind, but hopefully the problem with the internet not being strong enough to play games gets fixed soon.

No
Review №13

-Awesome Service & Affordable Prices. 😃

Vl
Review №14

Service is awful, I recommend getting a cable Internet or wait for 5G LTE reach South Texas. Here is a ping test using LAN connection.

Va
Review №15

My wireless co. N gettn better

Ga
Review №16

Very unprofessional, rude, and terrible customer service!- My account was under my married last name.

Jo
Review №17

Its ok. Better than nothing..

Is
Review №18

Terrible customer service wanted me to resolve technical issues by myself.

b0
Review №19

I CANT PLAY FORTNITE

Information
3 Photos
19 Comments
2.9 Rating
  • Address:205 E San Benito St, Rio Grande City, TX 78582, United States
  • Site:https://rgcwireless.com/
  • Phone:+1 956-278-0231
Categories
  • Internet service provider
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
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