I have used The Mechanic several times and followed them to new location where they are just getting settled into. My Jeep & Vette have both been put back in working order.I like Ryan and James straight forward communication. The repairs Ive had done have resulted in several day before getting car back but its fixed when you get it back!!!
I took my car to to them for a diagnosis on the brakes. After it took them about 2 weeks, they said nothing was wrong with it. I took it over to Brake Check and in 2 days it was fixed. I showed the documentation to them that Brake Check had provided me with. They still refused to refund my money. While talking to Ryan on the phone he continually made false accusations at me, cursed me, and hung up the phone on me. I would like to warn customers about their ways.
Ryan and the team at the mechanic has probably earned a customer for life. They did an excellent job on my daily driver and my belt doesnt squeak and the ignition feels like brand new. While no one wants to have to take their car in for service Ryan and his team made it easy. I dont have to dread finding someone reliable fast and knowledge to fix my vehicle.
I had my radiator fan replaced and before that could be completed I got a call from them and wouldnt you know it. They found something else. I was told that there was a hole in my radiator that was most likely caused by the fan. I dont believe it because the was no leaks or loss of fluid up until that point. This more than doubled what my original ticket price was but what could I do then? Also, I called back about a week later to get a quote on a different repair and I was told someone would call me back. It didnt happen. I guess they have enough business. Please be careful. Its hard to find honest mechanics these days.
Honest, knowledgeable, friendly and comprehensive service.
I appreciated the time Ryan spent with me answering my questions and sharing options prior to them doing the work. Everyone I interacted with was friendly and professional and I liked their pricing!
Prices are good and they do great work. Very nice an explain things so I understand
Honest, polite, straightforward, efficient.I discovered the rear differential on my 2016 4Runner was leaking. Id been out in San Angelo wheeling four days earlier, and became worried Id damaged it. Called The Mechanic, they took it that afternoon (it was already late by the time I could get it to them). By early morning they called as promised, and lucky for me no significant damage just knocked the service plug loose enough to lose some fluid. Caught in time. I was able to pick it up that afternoon, and expense was minimal. No up selling or anything of that nature. 10/10 would recommend, no doubt Ill be back
I was out of town and having car trouble. The guys here got right on it and did a great job.
Hands down one the best place to take your vehicle!! Customer service is on point!! The guys have extensive knowledge on anything you may bring in.
This business is a total rip off. Not only do they not have any idea what they are doing with European engines, but worst off they will lie to you and leave you hanging. Whatever you do stay as far away from this shop as you can. There are way too many reputable shops out there to take a chance on this one. You have been warned.
Ryan knows his sh!t lol
Amazing people I would recommend to go to the mechanic off of Crystal Falls I got my car fixed and it is so much better Ryan the owner is so nice
I Saved At Least $900 (maybe $1,800) By Calling “The Mechanic” on Crystal Falls.My brakes were shot, front and back. I took my car to Lamb’s on Lakeline. They told me I that I needed front and back brake jobs, an alignment and new front suspension. To lessen the blow, they said they could start by just doing the front and back brakes for $1,900 and then get to the other problems later.I was a bit apprehensive, to say the least, so I decided to call up another shop that had good reviews on nextdoor.com, The Mechanic on Crystal Falls. Boy am I glad I did! I told James everything that Lamb’s wanted to do, he put it into his computer and came back with a quote of $1000! He told me this was a worst case scenario and the actual price light be lower. I cancelled the work at Lamb’s, took it to The Mechanic and they looked it over. They confirmed the repair recommendations from Lamb’s and also found something that the mechanics at Lamb’s missed. The ball joints were cracked and needed replacement.For some reason I just had a good vibe from theses guys. They were friendly in a sincere way, not the fakeness when somebody is trying to sell you something you don’t need. They quoted me $2000 to do ALL the work Lamb’s recommended (not just the brakes, which were only half of the total repair). I left it with them for a day and a half to complete the monumental amount of labor required. When I went in to pick it up, guess what? The cost was $100 dollars LESS than they quoted me, a total of $1,900 to do ALL of the repairs, the brakes AND the suspension, ball joints and alignment. So, I saved $900 on the brakes alone. Who knows how much I saved on the rest of the work? Another $900 maybe?Aside from the saving (potentially $1800) I just felt good with these guys and am so glad I found a local garage that I really trust.Thank you to everybody at “The Mechanic”. Highly recommended.
They fixed the one cylinder misfiring problem.
Great mechanics. The owner, Ryan, really cares that your car will be safe on the road. He was able to spot most my car issues within 10 minutes of putting it on the lift. I am pretty impressed with this shop and wouldnt take my car anywhere else.
These guys are amazing, Really know their stuff, hard working and always been honest. Keep up the great work
They found me one of only two transmissions in the country brand new from the manufacturer. It also came with factory 100k warranty. And at great price
I have a small fleet of vehicles (4) and if there not running right, then our commitment to service our clients suffers. It is great to have such a honest, knowledgeable, reliable shop taking care of my vehicles needs so that I can focus on my daily business operations. Ryan makes sure that its done right and at the right price. I strongly recommend Ryan and his staff to anyone that owns a vehicle and wants to make it last.
The best of the best! Wont cheap shot you and excellent customer service. I had many problems with my SUV and he fixed every one of them at a reasonable price. I trust Ryan to the fullest and do not feel comfortable going anywhere else.
This place is good place to bring your vehicle to get worked on .. fast friendly face and very helpful and explains the problem to you !! Awesome two thumbs up
Over a year ago, I found a mechanic conveniently located near my home, but I was cautious and not overly optimistic about visiting a guy with lug nuts big enough to call himself The Mechanic. Let me tell you, Ryan has proved time and time again that the name is well-earned. Its not only that he knows what hes doing, but that hes honest and committed to keeping his word (even when the toughest job proves costly). I have seen the shop grow from one person to three, and they have all kept me coming back for more. All my cars, my wifes car, and moms car call this place home.
Good quality work
Hard to find an honest mechanic in this town. Very Fair pricing. I had some engine work and my brakes fixed this time and they were cheaper than the cookie cutter places with horrible mechanics that learned from a coloring book. Very good mechanic with a very professional staff.
Nice owner but I find this place to be overpriced and a little slow.
Awesome shop! Kept me updated with every repair, very reasonable prices & trustworthy! Thank you for great service!!
Great service! The problem was minor so they didnt charge an arm, leg, and kidney like other shops would have. I will definately come back for all other repairs
Honest mechanics with fast service times.
Fantastic!Couldnt be more pleased with my experience.Not only was my car repaired, I was educated about the repair, cause, symptoms of possible issues down the road, etc.All at a very affordable expense.Could easily have been double and I would have been satisfied.
Love this place! Ryan and staff are top notch. Ryan does the job right and is very personalable. Ive taken my suburban there multiple times as well as my wifes Avalon.
I will be using them again
The service I received at The Mechanic was absolutely world class! I had my brakes serviced, and after word I was given some tips and tricks to help extend my brake life. The Mechanic has a lifelong customer with me!
Great people and service. Locally owned and operated
Excellent work and honest repairs. Details were explained and the workmanship was incredible.
Ryan is a great mechanic, very honest! He knows his stuff, I would definitely recommend him to anyone!
Very honest let me know what was ths trouble on my truck
Awesome customer service and very knowledgable, Ryan is the only person I trust to handle my vehicles.
Amazing service and they fixed my car so quick thank god there are still honest and hardworking mechanics around. I will tell everyone I know to come here.
Very trustworthy shop! Would recommend to anyone.
He got the job done correctly. The first time. Fair honest price.
Ryan took care of me. Great price and was easy to get in and out.
People are always looking for a quality HONEST mechanic. This is your guy.
The mechanic is not a friendly man.