They literally won’t give you a quote over the phone unless they come out to take a look. They won’t give ball park amounts or anything. Tried to get a price on my water heater and the lady on the phone just keeps saying sorry they need to come take a look.
They tried to charge me $350.00 to replace a 4 inch piece of pex pipe. Talk about price inflation!!! It reminded me of an old saying, When you do something good, no one remembers. When you do something bad, no one forgets!! I wont be calling them ever again!!! The tool and parts only cost $71.00. Of that, 62.00 was for the tool. Which means, they tried to really take advantage of somebody in hopes that they would willingly be robbed!!!! They didnt bring a gun, but still charged me $140.00 for doing absolutely nothing. Claiming it was a standard after hours rate just for showing up. I called at 4:30pm. In my world that is normal business hours. Never again !!!!!!
Excellent, professional, and amazing work ethic. They came out and had to replace my sewer line to the city main. There was a problem along the way, which didnt surprise me with this house,but explained everything to me and got the job done. There was never a lag in days, they were on time and courteous. I will be using them again if I ever have any other plumbing needs.
***** Outstanding ServiceThe serviceman were friendly and knew his job well, besides Cami from the Pippin Brothers office also helped us with an insurance issue providing in seconds all the information they needed it ...Awesome job !!Keep up good work !!
Called Pippin for a sewer blockage and the plumber did nothing or attempted to do anything but make a series of excuses why he cant repair as requested. I even stated that I would like him to just run a snake under the sink because that fixed it the last time we had this issue (3 yrs ago). Charged us 139 dollars for a call out fee and told us everything he could not do. Called Micks Plumbing and an hour and a half later our problem fixed. Thanks Micks Plumbing For trusting the homeowners who have Insurance for problems that may arise and have lived in the home for 18years.
The ladies that answer the phone are nice and helpful no matter who answers. They have worked me in as soon a possible. The work was done quickly with friendly technicians. So grateful for them and getting heat back in my home.
The first time I had them come out, I had to call them a bunch of times. When I finally got a plumber, he was quiet expensive, but he did a good job. I just called them to see if they would inspect the pipes on a new home Im purchasing. Even though I have a contract that explicitly states that Im able to have inspectors on the plumbing, I was told that they wont do the inspection without approval from the owner. Seems like they are always finding reasons not to help.If I were you, I would find someone else. They might be more helpful, and they might be a little fairer on the price.
In my experience ... rip off. I have found other companies both times who did high quality work for much less. I recently paid $140 for a quote which was a joke- $8200. Which they could not even fix right away. He straight up said we cannot fix this today or tomorrow. Even though he said he said several times that they were were currently slow right now. I found a company who will fix it for almost half the price and use better materials than what was proposed and go a longer distance. DO NOT RECOMMEND. NO MILITARY DISCOUNT either.
My husband and I had one of the best experience weve ever had with Jason and Ron today. Not only were they punctual but they were extremely knowledgable about their trade. Pippin Brothers Homes Services will definitely receive more business from us! Thank you!
Jason did a great job! Very happy with work performed. Thank you!
This is the best plumbing company I have ever used in my 76 years. Jason who answered my call was very friendly. He really knows his business. He is the most knowledgably plumber I have ever met. I was a pleasure doing work with him. For the quality of work I received, I found the price I paid to be well worth it.
Terry Jones and his assistant, Peyton, did an excellent job installing a new air handler in my attic. Although the temperature was in the triple digits, the work was accomplished in a timely manner and both workers kept a level head during the installation while performing troubleshooting. They clean up their work area before leaving our home. Terry Jones was happy to answer any questions in a simple common sense manner. Great job by both gentlemen. Thank you!
I called and they had someone out less than three hours later. First company we called, we were going to have to wait till the text day, and of the day. So I was really happy Pippin got out the same day. Took less than 30 minutes and he was done. Very happy with the price and how very quickly everything was done. Will definitely be using them again for pit future needs.
Pippin Brothers is, has always been, and will always be the best at what they do. If you want excellent service and very professional and polite craftsmen, this is the company you should choose.
Terry J. and Colby B. installed a new central heating and cooling system in my home, new duct work and all, during the brutal heat of summer. Im a senior citizen and thank goodness they provided A/C window units for my bedroom and sewing room so I was comfortable throughout the entire installation.These two installers are top notch technicians, professionals who really know their product. They kept me informed during all stages of the installation, and were patient and courteous with my questions.They made sure the smallest details were attended to - Terry J. even cleaned and organized my coaxial TV cable, which for some reason was hanging in the heating systems closet.I was impressed with the superior workmanship; they double-inspect each stage of the installation, sometimes 3 Pippin vehicles would be in front of my home. I told them their new motto should be, If you want it done right, call Pippin Brothers.My new adopted grandsons, Terry J., and Colby. B. are dedicated workers who did an excellent job, respected my home and cleaned up their messes.Its so nice to have a cool house again, I couldnt be happier with my new A/C system, which works perfectly.
Pippin Brothers give excellent service. When you have an appointment they are at your house on time. The services they offer are wonderful. I cant go into pricing because it depends on the service you need. Amazing people, amazing company.
We found ourselves in need of new duct work in the middle of the hot summer. We were fortunate enough to have a wonderful team from the Pippin Brothers come out to replace everything. (Huge thank you to everyone involved in getting our house cool again- TJ, Ron, Charles, Colby, Derrick, and Shawn. You all were great!)
Terry was the representative from Pippin for the the Heat/AC Spring inspection today and, as expected, did an outstanding job from start to finish. Terry is friendly, skilled, and more than just competent. His inspection went swiftly, smoothly, and covered every aspect of our homes rather spread out ducting. We have full confidence in Terry and his fellow Pippin co-workers and are always pleased with his & their visits, knowing the job has been well done and all bases covered before they leave.
While talking to one of the representatives on the phone, she was willing to give me far more information than the other companies I called. Once the technician, Bobby Burris, came to the house, he was willing to communicate and answer the many questions I had. He explained the answers in an understandable way as well as explaining the options for repair once finding the issue with the AC.
We just used Pippin Brothers at Regency Apartments for a supply line leak. The technicians are professional and quick. The office staff is polite and friendly. I would definitely recommend them for any plumbing needs.
Top-notch from initial phone call, to appointment reminders, to end of service call. After considerable research for purchase/installation of a new heat/ac system for our home 2 years ago, we chose Pippen Brothers not only because of the brand of equipment they sell, but also because of their excellent after sale service. We have not been disappointed.Julies polite and professional approach to customer relations is refreshing, to say the least.Service tech, Bret, was professional, knowledgeable, and very personable. Answered all my questions, offered information without being asked, and following the spring checkup he went over all details of his work and gave a understandable overview of system condition/operation. It was obvious that he had a genuine interest in doing his job well, but also in the customer as a person. Heres an additional 5 stars for a great company with a great staff.⭐️⭐️⭐️⭐️⭐️
My husband called for a plumbing issue we were experiencing in our new home, into which we just moved in a few days ago. The staff on the phone was very polite, professional and incredibly helpful! She informed us about the estimated price, time line and who will be coming out. Shane showed up 20min later, fully equipped and fixed the issue within 20 minutes. He told us about their 30 day warranty, used slip on bags for his footwear and was extremely polite, professional and on point. Thank you Pippin Brothers for coming out so fast and executing the job promptly! The quality of work is unbeatable, service and time lines are exceptional. Thanks again and we will be keeping your business card and will recommend your services to friends!
Wonderful. The guys were great, courteous, professional and very helpful with any questions. It was hard to believe they cleaned up so well everyday before they left. A pleasure this day and age to see young men with great work ethics.
PEYTON C WAS THE MAIN TECHNICIAN WHO DID OUR DUCTWORK. VERY PROFESSIONAL AND I DIDNT UNDERSTAND A LOT OF WHAT THEY WERE DOING BUT HE WAS VERY UNDERSTANDING AND EXPLAINED EVERYTHING UNTIL I GRASPED IT. I WOULD HIGHLY RECOMMEND PEYTON AND THE PIPPIN TEAM!
I live 54 miles from Lawton. Jason was on time for my appointment and extremely helpful and courteous. He was very knowledgeable about my plumbing issues and explained everything to my understanding. I was extremely pleased with this service call. Jason was wonderful! Thanks
I had an emergency plumbing repair I needed done. My plumber, John, was there within an hour. He assessed the job, taught me exactly what I had done wrong in the first place, and walked me through a couple different options and what they would cost. The job had a couple hiccups, and he would stop and explain everything to me each time. He even played along when my 7 year old daughter wanted to help. Overall great experience and I wont go to anyone else for my future plumbing needs.
Another heating company told us we needed extensive & expensive repairs on our furnace. I called Pippin Brothers for a 2nd opinion and am so glad I did. Ray Shirley was able to get our furnace going perfectly easily, and I only had to pay the usual service fee, which was nearly $20 less than the other company. I will never use any heating & a/c company but Pippin Bros.
Great place. Use them
After having no heat for almost three weeks, Pippin Bros. came out on the coldest freezing day and installed a furnace. Just want to share that Brandon and his assistant technician were probably icicles when they went home that evening, but they did an excellent job in the most horrible conditions to provide heat in my house. I have had no problems and am enjoying my warm home! Thanks again, Brandon!!!!
Extremely satisfied with their services!
The plumber (Shane) was courteous and thoughtful. The yard was wet and muddy. He took and carried his shoes from location to location so he would not track mud into my home. I have never seen this happen before. Further, he fixed the job quickly. Thanks Pippin Bros.
Josh was punctual with the emergency service call and follow-up work. The estimate was spot on and my insurer approved it without any problems. Because it was a leak under the slab, the responsible lines were difficult to locate (not Joshs fault). I only wish the estimate had included repairs to the sheet rock, but that is a minor issue (any insurance company is always going to go for the lowest option).Overall, great work and Josh cleaned up after the job was done.
Jason came to my house on a Sunday morning and repaired my propane line. The service was reasonably priced and the repair was done quickly and professionally. Jason had a great attitude the entire time. Thanks again!
I needed my compressor unit replaced. Pippin Brothers diagnosed the problem and needed to order parts for repair. Two days later, Dusty Bell, a Pippin Bros. Comfort Installation Specialist came to the house to replace my outside unit. He was extremely friendly and professional. He worked very fast and completed the repairs and answered all of my questions and explained everything that he did. He is very thorough and skilled in his trade. I will definitely refer him and Pippin Bros. in the future to anyone that needs HVAC/Heater repair work done. Great job Dusty Bell, you are a pro!
The main water line from the meter to the house ruptured! It was the old galvanized iron and we had to replace it and since our home in the Fields and Dunning neighborhood was build in 1940, everything under the house was galvanized as well and needed replaced! I cannot express how above and beyond John went to get the job done and get it done right!!!!! We are so very pleased with the professionalism, kindness, and workmanship!!!!! We have so much water pressure, it will blast me out of the shower! Wow! I had no idea how bad our water pressure was!!!!!! Pippin Brothers also installed out ac/heating unit plus all new duct work and sealed all vents! Our utility bill have decreased 55%!!!!!!!! We were losing 40% of heat in our attic from old ducts and an old inefficient heating and air system! THANK YOU PIPPIN BROTHERS!!!!!!!! Definitely the best most professional HVAC PEOPLE IN TOWN!!!!!!!! And JOHN THANK YOU SO MUCH!!!!!! Great work!!!!!!!!!!
I liked the service I recieved until my water heater was installed. The drip pan from the old water heater was used. I asked the guys installing my water heater and they said the larger one was from a previous job. The new water heater is larger than the old one so if the safty valve popped it would not catch the water. The guys who installed my water heater had to move my washer and when they were done they hooked up the hoses backwards. It took me a few days and google to figure out the error message on my washer.
Very professional and helpful! I was able to use my lunch break to cover my issue. Shane was very quick and nice!. I highly recommend this company!
From the office staff to the technicians that come to my house, I have never had a bad experience with Pippin Brothers. The office staff is very professional and courteous. The technicians are courteous, professional and knowledgeable in everything they do. Keep up the good work!
Terry J, also known as TJ, was the installer with Dustin . They were extremely professional in all of the installation of our new central heat and air, ducking, and plumes. They explained to us all information that we needed to know in order to operate our new central heat and air. I would highly recommend Pippin Bros. for new heating and air conditioning.
Pippin Bros have been servicing my home HAC and plumbing since I bought my home in 2005. I have stayed with them because their service has been consistently very good, their techs polite and helpful and they respond quickly.Nothing to say except good things about these folks, and their tech Terry is simply the best I have seen. Nice company, nice folks, very competent at what they do.
They take advantage of their elderly veterans. There are no scruples to these owners. Do not buy from them!! The owner will just sell you a line and never take care of the problem.
As always, Pippin Brothers comes to the rescue with immediate home servicing needs. TJ and Derek were absolute professionals while they replaced a broke furnace in the dead of winter. Installation was done in an expeditious manner and heat was restored to the house! With having work done previously on the house by them, there isnt anyone else that I will turn to when it comes to customer service and having jobs done correctly! Thanks again!
My husband and I live in an older home built in 1940. The main waterline from the meter to the house ruptured! I called Pippin Brothers and they sent John, an experienced plumber and gave us an estimate for the line replacement. We also decided to replace all of the old plumbing and he gave us an estimate for that work!!!! We are tremendously pleased with the workmanship and professionalism John and his crew provided to our project! Everything was done in the timeframe given! We have great water pressure now!!! We have used Pippin Brothers 2 years ago to replace our central heat and air as well as installing new ducts and dampers! Again, great service!!!! Cannot go wrong with Pippin Brothers! Thank you John McCalighan for your wonderful attitude and always making sure we were satisfied! And showing affection to our dogs!!!!
Terry was our technician and provided an excellent inspection of our duck work. We had asked for an estimate to clean our HVAC ducts. He provided several options an informed me that we had some issues that needed repair. Terry also provided a name and contact for a supplier of furnace filters.Very well done and very swift. We are having Pippin do our ducks this week.
My AC stopped working last night, and by the time I gave up and called it was already 12:15. I thought as I was calling, Well see if they really mean 24/7 service. The tech (Dusty) was at my house by 12:30-12:45, found the problem quickly, replaced the broken part with off-the-truck parts, ordered a factory part, and was done before 2:00 am. He was very professional and courteous. Im very happy with the customer service provided by the whole team (the sales rep who sold us the equipment 18 months ago, the installers, the receptionists, and the service techs). This is just an awesome company.
I had a great experience with Pippin Brothers! Shawn H. gave me the number to call and said they would get me taken care of. Around 11 am Shane & Cardell showed up and got right to work working on my clogged drains. My house didnt have a clean out installed so we opted to have one installed in case it happened again. They worked hard and all day to get everything done and everything work great now! Will definitely use again!
My A/C was under warranty for a replacement part. Pippin Bros. Said it would cost $$$.$$ for AN INSTALL PRICE OF 4/5 HRS OF LABOR. THE INSTALL TOOK LESS THAN 2.5 HRS UPON COMPLETION. Therefore my bill should have been adjusted but it was not. Talked with one of the owners (Shanon Pippin) for a reduction but was given excuses to justify the price of HIGH PRICED install. Bottom line honesty is still the best policy in business etc. This was not right....period.
We are very satisfied with the service provided and the technician that performed the service/repair on our Air Conditioner. Terry B. was very courteous and professionalin his approach to this service call.
Angie was very helpful in scheduling an appropriate time for my spring service. Peyton was punctual and professional. He made sure everything was in working order and replaced everything he used back in place and secured.
Excellent service as always. So happy we made the switch to Pippin Brothers!
Pippin Brothers are fantastic! Both times that they have serviced our home they provided professional and knowledgeable service. We were worried that we would have to spend a lot of money, however, they provided exactly what we needed in a cost-efficient manner. Thanks so much!
Pippin Brothers provides excellent and timely service. From the initial phone call though the end of the process, they were exceptional. Highly recommended!
We had one company come out and they didnt know why our plumbing was backing up. We called a second one who told us we needed the sewer line replaced from house to the city plumbing. Their price was not affordable. Then we called Pippin Brothers and they came out the same day for only $30.00. They gave us several different options on replacing the sewer line with different warranties. They were almost half the price of the other company. They were out two days later and spent two full days replacing the sewer line. They were great to work with!
Theyre happy to explain every aspect of the service you need. Also, their service plan brings peace of mind to you household when you cant be there to attend to every issue. Top notch!!!
Shane Little is very professional and informative. He kept me apprised of the work needing to be done and the price every step of the way. The work was done quickly, correctly, and for a great price!
Peyton Chapo lead the team that installed a much-needed new tankless water heater. My house is configured so that it is a big job. They kept me informed, answered my wifes and my questions completely and came back the next day to make some checks on the system. The new water heater works great and I have renewed confidence in Pippin Bothers and their team leader, Peyton Chapo.
Called Saturday morning, told someone would be here in 30 mins to one hour, John was here within an hour. Found and fixed the blockage through an old pipe he dug up in the back yard. Fast, professional and all that for $99 and an estimate for future repair to prevent this from happening again and modernize this old plumbing. I highly recommend these folks.
Dustin and Tanner, performed my AC maint today, and as usual, Pippin has provided, proficient and professional Techs to provide the service
Pippin Brothers did an outstanding job on the install of my new HAVAC system. Peyton and his team where professional, courteous and despite the weather installed as fast as possible. Im thoroughly pleased with my new system, ductwork. Parts of my house that have never been as cool.
The lady who scheduled the appointment was very nice and helpful. What I did not appreciate was being taken advantage of! They replaced a toilet part that couldn’t have costed more than $20. It took him not even 5 mins to replace the part. He charged me $166!! I will never use them again
They are great! Bobby, our service technician, is knowledgeable and kind. He explains things and is honest. Pippin Brothers is excellent.
Quoted upwards of 3 grand for a possible slab leak and guess what? It wasnt even a water leak. Your tech misdiagnosed it and left parts uninstalled when he diagnosed it. It was the a clogged line on the ac unit. I guess all your company is concerned about is $$$ and not taking care of their customers. Its ok though I had Gordons plumbing fix it for 100 bucks. I WILL NEVER REFER ANYONE TO YOU OR DO BUSINESS WITH YOU IN THE FUTURE
My experience was more like the Pimping Brothers, they came out on a Sunday @ $138 off hours flat rate. Then the total to fix a leaking outside pipe would be $215 only to not have it fixed and was told something else was wrong. The next day the price went up to $309 and then finally $468 after it was repaired.
Shane and Cardell did a great job. They went above and beyond to make sure my job was done right. Thanks so much.
Kandi and Ray were great. I had a true emergency. Kandi assisted me with ensuring someone was sent out as soon as possible. Ray was very friendly and a professional. He explained everything to me in detail and fixed everything in an efficient manner. The service was great.
Mr Van...thank you for your great service....you were very skillful and really took your time in providing a good service and repair even tho it was hot out there.....good job.
Thank you Jason and Cardell for all of your hard work on Rays new office remodel. They were very polite knowledgeable and even made sure everything was cleaned up when they were done.
This is to address the Sep 30, 2016 post pertaining to the two different estimates. Due to a miscommunication between Pippin Brothers, the insurance company, and Scott R. there was a misunderstanding for the work to be performed. Through several emails and cordial communication, we received the services expected. We were treated fair and with respect. Thank you Van P. for working with us.
PIPPIN BROTHERS HOME SERVICE TEAM IS THE BEST! THEY ARE VERY PROFESSIONAL. THEY ARE ON TIME. THEY ARE VERY NICE.
Called for a quote on a hot water heater!! Ive been in need of one for a few months so Ive been shopping around and know the average cost of what a new heater costs!! Pippen brothers sent a service tech out promptly to give me and estimate. Which was great however the estimate was INSANE!! $1740.00. Dont think so!! I went to Gordon white purchased a 50 gallon heater for $399.00 plus tax loaded it up in my SUV. Hauled it home, unloaded it by myself!! And heres what installation cost me....... Abdolutely NOTHING, 3 connects is all it consisted of I installed it by myself. Heres the best part..... Im a woman in my late 40s with NO plumbing experience! Pippen Brothers must stand for American Greed!!!!! Dont get ripped off people!!!
Nothing beats quality work and quality customer service! Thank you Angie and David! You two are great examples of both!
I just purchased my home and the furnace was not working and it was just before the first snow storm. Ray showed up and fixed it within 10 minutes. he was very polite and friendly too:)
Air conditioner was low on freon and Pippin Brothers had their technician Ray S. out in no time to correct the issue. After verifying the issue he quickly completed the work and now the inside air is blowing cool again, thanks.
Very Professional and knowledgeable, charge was extremely fair, will use them for all my plumbing needs.
What I like the most about this company is their promptitude and professionalism
Brandon and his crew from Pippin Brothers installed my new HVAC, insulated the attic and got top ratings from PSO. Everyone from Pippin Brothers answered all questions and helped me regain climate control of my hosuse - and all during a heatwave with their phone ringing of the hook. They even put in portable air conditioners while installation was going on, so my 90-old-mom could stay cool. Thank you Brandon and everybody at Pippin Brothers!
Quick, friendly service. TJ and Brandon were able to replace my outside condenser unit with a new one within 12 hours of it going out.
Very thorough. Shane was a very hard worker, my plumbing was antiquated requiring extra effort but he did not quit untill it met his personal best. He was patient with my questions and when we communicated properly I understood much more of the peocess. Pleasant, polite and respectful as well as knowledegible. Will call if ever I need help again.
They sent someone to our house for a home energy audit to evaluate our HVAC needs and gave us loads of information to consider.
I had Colby and David come out to my house and Colby was awesome!
Fast service by friendly people. You wont regret giving them a call and getting their service for your needs.
Very professional and on time . Explained everything that was done and shared advice based on questions that I asked. Feels like a good fit for my AC needs and Ive already recommended Terry to some of my friends for their needs.
Extremely pleased with my recent service by Pippins. Service was prompt, service people were courteous and competent. I am staying with Pippins.
Friendly, competent, helpful, and completed work in a timely manner. Would request his services again.
Jason and Doran did an outstanding job on the repair of the plumbing to the home. He was great technician and service representative for the Pippin Brothers brand. Thank you for having Jason and Doran on the Pippin team and the great service we received.David M Shifflett
Competent and courteous but high priced.
Over priced company taking advantage of the unknowing. They charged me over $600 to replace a kitchen sink faucet. They told my wife over the phone the the pipes and faucet where leaking and needed to be replaced. They were really talking about the feed lines( you know the little screw on lines that cost $10) no real plumbing expertise needed. When I asked for the brand of faucet they installed they would not tell me. Sounds like someone is hiding something...
John is the best tectnison that I have seen in quite a while.Very professional. Thank you John
Pippin Brothers responded very quickly to my service request. They were able to send a technician out the very next day. Bobby called my home to verify I was there before arriving. Bobby was very professional and courteous he even covered his shoes before entering my home. He quickly diagnosied the problems and provided me with options that saved me money on service. Bobby was even able to provide me with another copy of the manual for my thermostat, I will definately use Pippin Brothers for HVAC service (if necessary) in the future.
I saved $867!!! My water heater needed to be replaced because of a hole, it was constantly leaking and costing me money. When the tech came out to my home and confirmed I needed a new water heater he quoted me a price of $1300 installed. I told him for that price Ill figure out how to do it myself. I went to LOWES and bought a water heater and other supplies I needed to complete the installation. 2 hours later, job complete for $433. Thank you Pippin brothers, if not for your high prices I never would have learned how to do this myself.
Started using Pippin Brothers approx. three years ago and everything was fine until about a year ago. I am not sure what happened but something definitely shifted. Our water heater blew up about 8 or so months ago. Come to find out that it didnt meet codes and Pippin Brothers had been looking at it for two years... So much for the inspection skills. Well that was fixed and apologies were made, all was right with the world again. Now this last weekend I get a service call because of a leak from the self tapping valve that leads to our ice maker. Well let me start with the fact that the service tech was here for an hour and it was still leaking. His solution: seal the hole and come back ANOTHER DAY to fix it, meanwhile I no longer have ice. He was rambling about puting in a T in the pipe and some other stuff, he even pointed into the wall and told my wife that the leak was from back there. I asked him if he had taken off the vavle and inspected it for the seals? His answer: it doesnt work like that, assuming he was talking about the vavle in the first place. Maybe not! So after I had enough of his runaround I kicked him out of my house, by the way dont ever come back Roger. Then the service manager called me giving excuses for his tech, HE WASNT EVEN HERE! So much for customer service. So after calming down, I choose to fix it myself, from getting out of my pajamas, turning off the water, draining the pipes, taking off the part, going to Ace Hardware and picking up a new part, installing it, to turning the water back on... drum roll please.... 40 MINUTES! Did I mention Roger, the licensed plumber was in my house for an hour with every excuse known to man but without a feasable solution? By the way $6.52 in parts might have been over $30.00 if I had allowed Roger to install a T in that pipe. So I talk to Shannon Pippin herself today giving yet more excuses for the tech. CUSTOMER SERVICE TIP: Just say you are sorry and give up a free service call or something... this is not brain surgery ITS CUSTOMER SERVICE! Just make the customer believe that you are going to handle the situation. So needless to say I have left the overpriced Pippin Brothers because they no longer instill confidence in me about their work. You know I paid because I dont want to do the work, not because I cant.
Great, cordial HVAC service.
I have nothing but great things to say about Pippin Brothers. I feel like the staff know me personally and anything I need, they are able to help with.
Currently seeking some resolution and in communication with customer service. Final review is on hold.
Called for emergency visit for heat..house is almost below 60 degrees. $169.00 just to come to the house, not repair. Robinson Air $65.00. Do the math.
Excellent work and question customer service!!!
Great service!
Very pleased with Pippin Brothers service.
Fast, friendly and accurate service
I was very please with Terry and the other mans service. Very professional.