Daniel Taylor made an assessment of the situation and repaired very efficiently. He also did a safety and diagnostic checklist and made sure the system is running smoothly. He cares and takes pride in his job and did everything to make sure the system is working.
From the receptionist to the installers, these professionals were knowledgeable, did an excellent job, cleaned up after themselves, worked with us in supplying temporary cooling while awaiting the new unit and checked on us after all was done to make certain everything was working properly. I am very pleased with Robinson Air and would recommend them to everyone.
The work Daniel Taylor and assistant Ramondo did to temporarily fix my A/C unit to get me through the warm weather was very professional. Daniel explained every step they were doing and what was best for my 16 year old system. They both explained better ways for me to maintain my system. Plus the benefits of a newer system. We will have them install our new system. Thank you both.
The staff explained to me the status and recommendations for my system, things that I needed to know and I appreciate it.
Robinson Air never disappoints! From the staff who answers calls and schedules appointments, to the technicians...they are all courteous and very professional. I have used this company for some time now and every technician that has ever serviced our system has been wonderful. Today Mike Heinlein came out. He was great. I had many questions and he kindly answered all of them. He also thoroughly explained what the problem and solution was. I really appreciated that!
Amazing service. Would like to thank them for making sure my family was comfortable while we waited for our until to be fixed. Thank you guys for all you do.
Another positive experience with the professional technicians from Robinson Air. I tell everyone that you guys are the best!
Very happy with the service! Daniel explained what was going on with my AC unit and air duct. He and Romando got things fixed up quickly! My house is nice and comfortable again.
The technicians here are experts! They are very reliable and proud of what they do! Ive been a client of theirs for years and they are still making things happen at an impressive rate! Im glad Im their customer!
AC went down during 100 degree heat. They were out within a few hours and had me running quickly. Even after he found the issue he did a thorough check of my system to verify everything was good. Will definitely use again.
The technician was on time and was very professional and courteous. Performed services as advertised and ensure everything was working accordingly. The ducts were cleaned with the a/c grills removed inspected and cleaned as well. Everything is working fine so far.
On time, knowledgeable and friendly. Highly recommend.
We have the year-round service contract, it has really kept us comfortable by catching issues before they become nightmares! All of the reps & office staff have been knowledgeable, courteous, and on time. We love how they contact you before the appointment, and the smaller appointment slots...you arent ever waiting all day for someone who never arrives. Definitely recommend!
I called after my AC broke down on a Saturday. They were very cordial and responsive to my request for services. Mike called to let me know when he was on his way to my home. Therefore, we were prepared for his arrival. Upon his arrival, he was conversant without wasting any time. He asked for our observations concerning the AC and, then, performed tests. Afterward, he explained the testing and what it told him. He described the broken part and its purpose. Mike replaced the broken part on the outside compressor unit and explained each step of the process as he was doing it. In addition, he checked out the entire system even though he had to crawl the length of the house in the attic. Finally, Mike answered our questions thoughtfully and clearly. Overall, I am glad that I chose to try Robinson Air because of a family member recommended them.
I had called Robinson Air to do a free estimate on some plumbing work at my house mostly I wanted to see if the first company was giving me a fair price or ripping me off. After meeting the plumber and explaining everything the first companies leaked detection told me he gave me an estimate that was less than a third of the price absolutely amazing to work with. I scheduled a appointment to get the plumbing fixed that same day for the following week. They were really easy to work with they were super friendly super helpful gave plenty of advice and recommendations for other things but focus on just getting the job done made sure I didnt have any more leaks gave me a super super affordable price I couldnt be happier with their service. Definitely will be going back for future plumbing and HVAC needs.
Daniel was extremely thorough going through our options on AC repair, which can be daunting. Punctual and fast, his knowledge and experience allowed us to make what honestly was the best choice in our situation. This is the second time Robinson Air has come in clutch for us last minute.
Repaired new system Brandon did excellent 👏
We bought a complete cooling/heating system from them in June of 2020. We love that they always answer their phone 24/7. In my opinion that puts them a cut above the rest of the cooling/heating places. They’re always prompt and professional. We really like Mike Heinlein, he is super friendly, super knowledgeable and professional and he truly loves his job.
Kyle was an amazing and knowledgeable technician. Im greatly impressed with the quality of his work ethic and knowledge base.10/10, I do recommend.
Brandon and his partner completed our install for us. They were both very professional and friendly and made sure I didn’t have any questions and if I did they were answered. Very respectful and did a great job! Would recommend to anyone who needs HVAC services. Great job Robinson Air for having outstanding employees!
Light bill has been high so we wanted to check n see if accwas working properly.
Daniel was very professional and customer service oriented. He thoroughly explained our issues and service options. His work was outstanding. We couldn’t be happier.
Mike and Sidney are true professionals!!! They were on time and contacted me when they were arriving to my father’s house. Mike gave us a true assessment on what was going on with the unit and begin to help restore air back in my father’s home. I truly appreciate these men and their work ethic.
Tech arrived on Sunday Morning 10am just as I was told he would. Went right to work to identify and correct the problem with my AC unit. My drip pan was full causing the float to rise and shut down my unit. The tech corrected the problem quickly. However, had to use my carpet cleaner to suck the condensation from the pan, his shop vac was inoperative. Overall good experience. Price was understandable considering it was a Sunday Morning repair. Very satisfied customer
They were on time, very respectful, and did a excellent job. Air conditioner needed a new part and they waited for the part to be delivered and put it on. Explained everything they were doing. The best service I have had. Highly recommend Sidney and his coworker.
Technician was very knowledgeable and explained everything about the warranties of the new HVAC unit. Explained about the unit the efficiency of it compared to our old unit. Very professional in everything she did.
He first of all let me know the breaker had tried, also gave me a detailed quote on my repairs.He was very polite and knew what he was going.I definitely appreciate the service I received.
Outstanding like always, the tech even told of a few other things to look for when having issues which will allow me to take care of them on my own.
Great friendly customer service. We called the on a Friday evening because our AC quite working. Within 2 hours they had someone out and the AC was fixed!!!
Well mannered knowledgeable young man very professional and explained everything he checked and cleaned as he went along. Very happy with their service and will be contacting them again in the future.
Service tech Daniel was polite, knowledgeable, explained everything and got us up and running.
William was on time. He was very knowledgeable, He explained what he was doing. He answered all our questions. He was very professional. I would ask for William any time we need assistance for a Yearly check up or other Heating or Air-Conditioning needs. Also, when I need to contact Robinson Air the staff was very courteous and helpful. Ted
Called to have some routine maintenance and they were able to schedule us within a few days. Our technician was Will and he was friendly and professional, and did a good job explaining things in an understandable way. Overall the value for a routine checkup seems really good, especially as compared to repairs down the road if the unit isnt maintained.
Mike and Kyle are two of the most professional guys Ive had the pleasure of dealing with in a very long time!...kind, courteous, respectful and understanding. Couldnt have asked for a more pleasurable experience. Thanks guys
Very nice, honest man. Very knowledgeable. He worked hard, even in the mosquitos!
Had Micah come through and he was very knowledgeable and didnt try to shove services down my throat which made me want to get some upgrades even more. The best part of having him come for a routine check on my heating and air, was his upbeat attitude. He gave off a vibe that he truly enjoys his job. Wonder if you guys are hiring.
Young man was very professional and polite. Did a thorough job. He is a keeper!
These young men came in and worked nonstop to clean my ductwork. They were so polite and professional they entire time. I will gladly recommend this company ant time. Thanks for your support.
They did a great job. Nice people
Great services! Daniel was awesome! Glad to have had him perform are services.
The Technician, Mike, was wonderful, professional, polite, and knowledgeable. He thoroughly spoke to me about what he was doing and what services I may need in the future. I was highly impressed by the service. I joined the Gold VIP program and look forward to the company helping me with my future services and needs. Thank you!
Was polite and knowledgeable. Finished job efficiently. Good overall.
Kyle was very helpful and professional. I would recommend Robinson Air to anyone looking for a quality HVAC company
Technicians were professional, courteous, and informative. He always insured me of everything he was doing in a manner that was fully understandable to me.
Over the years i have many companies come out and service my AC. Robinson was quick to come out and fix the issue. The Tech talk through what he was doing and show me how much it was going to cost for the part right there. Also it was on a weekend Robinson Air (when i call them) told me have much the labor fee was going cost. No other AC company in lawton does that
Installed new furnace.Fantastic young people!Very responsible.Great job Brandon and Blake!Please forgive me, for being late on this.Mrs. Elaine Farley Moore
They arrived early, did a thorough job, quickly diagnosed and fixed the problem, and were on their way. They were courteous, cheerful, friendly, and answered all of our questions. Much appreciated.
James was very informative and specific about the work he was completing for us today. We were very happy with the work. Were excited Robinson Air is adding plumbing to their services!!
RIP OFF ALERT. they quoted me over 9000 dollars just to replace my inside and outside unit with a 2.5 ton unit no duct work included. when you can get a complete 2.5 ton unit from lowes for 2000 dollars. what the hell was the other 7200 dollars for? dont know how there still in business with those prices, shop around guys.
I definitely would recommend Robinson Air and Plumbing, I could not get any one to come to my house at all, they showed up professionally, on time, great service and fast. Be sure to ask about the VIP . Thank you again
An appointment was scheduled for me between 8 and 10. No one showed up or called. Around 11:10 we called them and was informed the technician was running late and would be by before 12. AT 12:16 we called them because we had not heard anything and was informed they would check into it. UNFORTUNATELY, WE DECIDED TO CANCEL THE APPOINTMENT ALL TOGETHER . We had other plans scheduled at 1 to be somewhere else which we could not cancel. I AM TRULY DISAPPOINTED WITH THE WAY THIS WAS HANDLED BY THIS COMPANY.If this company had called us to let us know the technician was going to be late, we could have made other arrangements to do other things that we needed to do. The commercials and advertising does not match what they practice.
Taylor was very professional and knowledgeable about the matter. he was able to quickly diagnose the fault and repair the system
New Robinson Air plumbing service. The Service Tech JP Wilkes was very helpful and thorough. Will use and recommend in the future.
The technician who came out was knowledgeable and honest in his acessment. We will certainly call Robinson Air in the future.
The Robinson team installed a complete new system and repaired ducts and were able to finish in one day! They did a great job and we are enjoying a cool house for the first time in a long time!
The service technician Mike was probably one of the most thorough of anyone we have ever had in our home. Polite, Courteous, and respected our home as well as us. Blake, the sales representative was exactly the same.
Very professional service techs, they answered all questions truthfully.
Our technician, Taylor, was AWESOME!! He was prompt, friendly, knowledgeable, and efficient! He’s a great technician!
Sidney was professional and polite when he was doing routine maintenance at my residence. Robinson air has a great team, would recommend them to all.
Always SUPER friendly!! Very affordable!
Very professional and on time. Thoroughly went through everything with me.
Daniel did a great job explaining and fixing the problem. I’m always happy with the quality of work from any of the technicians at Robinson Air. Can’t wait to try their plumbing service !!
They have a professional staff and great technicians. This is the only company that I would use on my HVAC system.
Sudney Mobley was on time, very professional, also courious and respectful. He did a great job, cleaned up after himself. Thank you Sidney for a job well done.
Tech was courteous. Went right to work, asked questions about our system. All around happy with service call.
My service tech Daniel Taylor was strait to the point professional and helped me with my ac issues. Robinson Air and Daniel Taylor are highly recommended.
Micah was on time & hes very friendly and knowledgeable. I would love to have his service on my house when need it.
The service rep was friendly, k nowledgeable and even played with our dog. Always good service from Robinson Air.
Daniel Taylor was on time, very proficient at the service he performed, and explained everything done/needed. Best in town!
Sidney was kind, professional, and thorough. We’ve always had great experiences with Robinson air!
Daniel came out and had the system working in great condition within minutes. Robinson Air is a class act!
Excellent service...AGAIN. Helped me understand my Honeywell thermostat program features. Friendly and knowledgeable technician.
Sydney was a very courteous young man and did his job.
Had a technician come out for regular maintenance and upkeep. Taylor did an awesome job!
Daniel and the team did a great job of installing a condensation pump, to take care of an issue we had where our system was getting plugged up and leaking water all over. I think they left the area cleaner than before they arrived.
Throughly looked over the complete system, explained what the problem was and even explained to my husband by phone so there was no chance I ended up being the middle man lol. Definitely would recommend.
Very thorough and professional. All recommendations were clearly explained.
Kyle was so polite and professional! Thanks Kyle!
Very knowledgeable and honest. First time using this company and I am very happy with the service, would only recommend!
Daniel was very professional prompt courteous he did a really good job we asked questions and he responded with a good answers. Thank you
Consummate professional, Great work, never judge book by its cover Taylor was great.
Daniel Taylor from Robinson Air was very professional and courteous. He quickly isolated and repaired the problem with our Air Conditioning.
Highly recommend. William was very professional. He took time to explain what he was doing every step of way- all while being COVID safe.
Rep John Wilks was extremely professional and knowledgeable. Today he introduced my husband and I to the plumbing services that are now available through Robinson Air. His friendly manner allowed me to ask all kinds of questions about the services and he answered all of them in a way that we could understand.
The tech was very friendly, knowledgeable, answe all my questions and was right on point. Identify the problem and got my unit back running 🏃♂️. Thank you.
This is not the first time that i have used Robinson Air and I will continue to use them. they are always ontime and very information and helpful!!
Zane and the additional technicians who installed our new AC/Heating system were highly competent, conscientious and respectful.
Sydney was very courteous & professional. Thanks
Good experience, excellent service. Highly recommended.
Mike and Sidney both did a fantastic job. Very impressed with their professionalism.
Everyone that I have interacted with have been professional, on time, courteous, and eager to answer and explain any and all questions I had.
Great Service, polite nice guy, cleaned up well after the job
Very professional. Explained what they were doing. Left a nice clean work area.
Did a awesome job the guys names were Mike and Sydney they were really nice and very helpful on helping me understand what they were doing and talking about.
Normally I would not write a negative review. I would just not use that person or company again. However, I feel I must share my experience with my first ever call to Robinson Air for service on my a/c. When the technician arrived at my home I explained that my blower motor was not working. He made a list of everything that needed attention on my a/c unit. He stated that I should seriously consider a new system, gave me a $65 Invoice (which I paid) then told me he would have to get back with me on the availability of a replacement blower motor. He also told me he would have someone contact me about options for total replacement. My house had been almost 90 degrees for several days so I was desperate to get my a/c repaired so my house could cool down. I never got a call back from anyone. I called another company and within two hours of the technician arriving at my home I had my a/c repaired and my house was cooling down. I won’t mention the name of the other company because I don’t feel that would be respectful of Robinson Air but I have posted a rating and review on their web page. The last thing I want to say is how disappointed I am with the overall experience. I have watched many TV commercials about Robinson Air. I’m sure the owner is the most comfortable man in the world but I would suggest he work a little harder to help make his customers just as comfortable.
Great tech, took good care of us and was very informative.
The repair man was knowledgeable and quickly diagnosed the problem.
The tech was so great in helping us out with pricing and knowledgeable with everything that was going wrong.
Robinson Air always does a great job. The service guys are professional and friendly.