When my friend and I saw the reviews for this place we were so excited, but after getting my nails done here I will not return. After walking in, my technician continuously rolled her eyes at me when I asked if they had jelly nail polish. The final product is absolutely hideous, I didn’t see my nails fully until she was done. I’m guessing she didn’t put enough of the polish on, and I’m unsure of what is going on under my nails. When leaving, my friends technician shook her head looking at my nails. To let a customer leave with nails like this is disgusting.
Wendy and LISA has the worst customer service skills. Lisa will have you waiting for a long time. Then talk to you like she is your friend. Very unprofessional!!! Nails already lifting after 4 days!! Dirty around my nail bed after a fresh set!! Poor quality!! NEVER again...
Ive been a few times. Its very convenient for me and quick service and good with. But last week the tech accidentally cut my finger with the electric filer and did not offer a discount. That was disappointing.
I’m not really sure why there are so many negative reviews . I came in today for a pedicure, my first time here . My experience was great, pedicure felt AMAZING and service was quick and nice . Will be back again .
I wanted to to do a simple drip design but not only did she messed it up but when I wanted to do matte she forced me to get gel when I told her I didn’t want it. All of that costing $35 and it wasn’t even shaped good either (I wanted a coffin shape). That’s not even the bit of it. When she filed my nails to get the so called coffin shape, she went to hard to the point where I almost bleed. I’m going to redo my nail but not at that place and I’m never going there. Not very good for a first impression.
Horrible customer service, never went back. their acrylics damaged my natural nails
No real acknowledgment of you upon walking in. I’ve been before but camelback because of the location and they’re pretty inexpensive but customer svc is lacking
They are not professional!!!! At all. The only person that’s good is Lisa! The rest and her husband are cruel.
Don’t waste your time and money! They make you wait so long and then the quality is terrible! Would not recommend. You are not respected here
This place does not deserve not even 1 star but I can’t choose 0 so....This place is so unprofessional, I made an appointment with Lisa, personally made the appointment directly with her.I arrived to the place on time and she’s with a client, takes for ever cause she had just started when I arrived. I waited for her even tho I was already upset cause there’s a reason why you make appointments..This lady has the nerve to take someone else after she’s done even though I’m sitting right in front of her waiting for her.. She takes this other client cause she’s doing a fill and it’s supposed to be “faster” and tells me if I want somebody else to do my nails, I didn’t wanted anyone else, someone recommended her to me so I wanted her and also my appointment was with her, when I confronted her she just kept stuttering not knowing what to say, obviously Lisa does not know the meaning of the word appointment. I went off on her, never insulted her tho. I was just really upset I waited for her about an hour and still won’t do my nails.. taking other girls before me.. So I walked out of there..Again 0 stars very unprofessional, not on time, rude.Do not waste your time going there..
The only reason they got a star is because I have to put one. DO NOT WASTE YOUR MONEY AND TIME.
Don’t waste your time and money coming here. The owner is petty if you don’t LOVE her work, she and her associates will skip over you to help other people that have got there after you AND they ignore your design requests and do whatever they want to your nails. My mom received a gift certificate from here and the owner would not allow any other associate to do her nails because they would not be “paid” (what sense does that make??) Overall, just poor service and professionalism.
This place is TERRIBLE. The lady doing my nails yanked my hand and refused to stop filing when I asked . She filled so thin my nail cracked the following day . When I came in the morning after, they said “your gonna wait a while” to get my nail repaired ! PLEASE don’t waste your time or money !!!!
I am never disappointed with my nails when I leave. The wait is a bit long however I’ve never scheduled an appointment the times I’ve been so it’s not a big deal. Again I’ve never shown any of the nail techs a picture of what I wanted and it isn’t spot on.
Second time getting nails done at this salon. Service was OK nails turned out very nice
My mother and I have been a long time customer, for 10 years or so, and the treatment I received at my last visit was unacceptable. My fill in was rushed and uneven, my nails did not match, and my toe nail got infected from the cuticle clipping by one of the staff. I’ve never had many complaints, but for me to come back to address the issue and to be told that I am being picky for asking that my nails and toes be fixed is ridiculous. I pay and tip very well for my services and I do not appreciate being scolded for errors in the work that their employees performed. Lisa will not take responsibility for the numerous mistakes made and I won’t continue to support.
Wish it was possible to give them no stars at all. the first time i went here it was okay but my nails were basically breaking as soon as i left the shop. i went back to get them repaired and the guy that did them did a horrible job and had an attitude while he was doing my nails. I left there minutes ago and they are already peeling and chipping. DO NOT GO TO THIS PLACE. I TRULY REGRET GIVING THEM ANY OF MY MONEY
I’ve been going here for about 11 years now and I would never go anywhere else ! I love lisa and the workers ! They’re AMAZINGGGG❤️
I am truly frustrated I am regular customer. I was told throughout the pandemic we need to schedule appointments. I came in schedule the appointment return the next day for my scheduled appointment at 12 o’clock. To sit there for an hour and then see the person I requested start working on another customers nails. No communication no nothing. I then ask Lisa is she working on another set of nails. She said yes. I stated I scheduled an appointment at 12 I already waited an hour. She doesn’t acknowledge anything. You don’t value your customers time. Having them sitting forever is not how you do business especially when you say appointments are required now. I will do by business elsewhere. Since you don’t value me as a customer.
Every time I come here I get disappointed.And honestly I don’t know what they been using on my nails but I’m pretty sure EMA is the correct thing to put on my nails. Otherwise whatever they using is hard to get off is really gooey and sticky and I try to ask what they put on my nails, now but she couldn’t answer my question... but honestly I will Not go here no more I let too many things slide and you should get it right the first time!
The worst experience ever, the quality of the nails were poor as well as the customer service. The owners husband screamed at me when I explained that I was dissatisfied with my nails. I will never give them another dime and not should you.
Should really change your hours online!! I went in today ( Sunday) and it said you guys were closed on Sunday but online it says you guys are open
The owner Lisa is very unprofessional...I have been a paying customer for over a year... she started yelling and screaming at me in front of customers over a mistake she made on my nails!!! I can and will not continue to give money to this establishment and neither should you!!! There are other more professional nail salons and spa’s to spend your money. LOOK ELSEWHERE!!!!! LISA IS THE WORST!!!!!
I used to absolutely love this shop however over the past year the customer service has gone completely downhill. The owner Lisa is very rude and is constantly arguing with her husband in front of customers. They do not honor appointment times that they have scheduled with you and will literally leave you waiting for hours to be serviced. I strongly would not recommend this nail shop.
I love it they are friendly and fast. They love to keep you laughing. Faith is awesome she always hooks my nails up!!! I moved out here and tried them out in very particular about my nails she does a great job! Highly recommend them they always give you a deal so tip them well
I am a first time customer and I came with two of my other friends we our got matching acrylic nails the quality was OK But they charged us too much because on the board where it says the price is it says 22 for the full sets and 16 for a fill in and we all got full sets And they charged us 35 it was a plain color and just the ring finger was with glitter and they weren’t too long they were short other than that the nails look really good I recommend this place only if you’re on a budget for under $40 it’s a place to go it’s not bad but They can do better the staff were pretty nice they treat us good
Just tried this place out and I WILL NOT be going back. From the moment I walked in I told them I needed a regular fill in and pedicure. I specifically said NO GEL! Guess they decided what I asked for didn’t cost enough. I walked out of there paying over $50!!! I waited an hour before someone told me to sit in the pedicure chair. Sat there another 20 mins before some random lady turned on scolding water on my feet and walked away. The woman next to me saw the steam coming from the bowl and finally turned on a little bit of cold water. I’m so upset that I’ve been crying ever since I left there. I feel like I just paid (OVERPAID)someone to mistreat me. I called to let them know what happened and they’re solution was to come on days where they offer discounts. Really??!!
It was my first visit. I must of gotten a basic pedicure. The lady did a good job but I was expecting more. I will go again and try an upgraded pedicure to see if its any better
Love my pedicures, but the ladies that do the nails is another story.Everytime I get my nails done they hurt my fingers and they burn for days, they push down to hard and it really hurts. I asked for round and they did square.I dont wear square.Need to pay more attention when you jerk your hand that means it hurts.
AMAZING!!!! I have visited here so many times and Faith and Lisa WERE AMAZING!! Thank you so much. And the little girls there were so nice too! The little girls were so cute and they helped out. And I wish I could put 6 stars instead of 5!!
I do not recommend this place to no one. l their liquids are water down they did a poor job and I only out one star because I had to out something. Will never go back again
I use to love this place, but they are so unprofessional. I drove an hour for an appointment, only to be told me that my appointment would not be honored, and there are 2 ppl waiting. Lisa didn’t care at all. I don’t beg anybody to take my money. I like the way Amy does my nails but I will never be back, ever!
I found this place through Google, theyre rating is 3.7, which seems to be better than most in the area. I stopped in around 1PM, which I thought would have been a busy time, but the place was kinda empty. I didnt let that deter me though. I needed a fill in and my nails were about to pop off if I didnt get it taken care of. My tech (Amy) was great, very good attention to detail and listened to what I wanted. I was in there for about an hour, which I would think was a bit long for a fill in. But the results were great, so I cant complain much. I will return.
Lisa husband is rude as hell got mad because i didn’t want him to put on a fake nail and just free hand my broken nail when he said no I said just polish he said no he didn’t want to do my nails because he wanted to put on a fake nail! I like Lisa but I will definitely find me another nail shop customer service is everything and they are not equipped to handle a lot of people at one time it’s to much for them and at this point they just need to retire!
An older man was doing my nails and he was so rough he cut my skin. He was so busy looking around and talking to everyone. He was very rude. I should not have gone back but I did. The girl that did my fill was very nice and did a great job. I believe her name was Amy. I will not be going back again though. There are hundreds of nail locations to choose from in my area.
The owner always do my lashes and she does a excellent job!!
I’ve been going here for quite sometime and I’ve often noticed the nasty attitude that Lisa has. I’ve tried to ignore it, but she I finally said something in a nice way about a situation, she was upset. So, I will take my business else where. Please don’t support them! No one deserves to treat people the way they do.
**worst experience ever!!** my nails have this huge gap from where my natural nails and where the fake nail was placed then its the acrylic is. I complained about it but she said it was supposed to be like that. Excuse me, no. The nails are so uneven shaped (I had an oval shape). The application of the gel polish is poorly done. There are bubbles on some of my nail. The buffing process was the worst part. The lady who was doing my nails was using a fast speed of drill that it burned my nail bed. I complained about it and she just turned it down just 1 speed level and it still burned and too fast. For $30, definitely not worth it. Just terrible.
DONT NOT GO HERE IF YOU DONT WANT GEL !!!!! They basically tried to force me to get gel polish and when I showed them what I wanted they automatically gave me a GEL PRICE !! They also did another family like this .. it was a little girl getting acrylic that was barely over her nub and they charged her $32 and didn’t tell her she was getting gel .. her proceeds to ask why was my daughters nails so expensive because the starting price was as $20 and the lady would give her a direct answer she just kept saying it’s so much more beautiful and will last longer !!! There prices are LIES AND they basically steal your money!!!
I had an appointment that I arrived on-time for, only to make me wait an additional 30 minutes because they werent there. Once they got there, they didnt respect our appointment and instead took someone else when I was before them. Extremely rude owner and I will never be coming back here and will be telling my friends and family not to come back here either.
I love the service here they are so attentive with what they do I will be coming back for my fill in and everything else 😁
Unfortunately this will be my last time coming here. I had came in with my mom around 5 p.m and there were barely any customers and had to wait about 20 minutes to get my pedicure which wasnt a problem. After the pedicure though, I had been waiting hours to get my eyebrows done and they were taking in multiple customers who were getting multiple things done ahead of me when getting eyebrows done barely take any time to do. After the second time I asked when I could get my brows done and my mom happend to finish with what she was getting, Lisa told me to just come back tomorrow even though at this point I had been waiting for almost 2 hours. So I will be taking my business elsewhere.
I love this place. I waited for a while today for my full set but it was so worth it. The owner treated me so nicely & made sure I got the best quality! I recommend this place
Young gentlemen did a great job with my 3yr getting gel polish for the first time. Lisa is always nice and fast!
Love lisa. Great at everything. However, sometimes they are rough and when filing nails will leave cuts on your fingers. Prices are hard to beat! 10% off mon-wed.
THIS USED TO BE HANDS DOWN THE BEST NELAIL SHOP IN LAWRENCEVILLE TO ME BUT YESTERDAY AND TODAYS EXPERIENCE WAS AT A ALL TIME WORST!!!! MY NAILS LOOKED HORRIBLE YESTERDAY AND WAS NOT FIXED TODAY BUT I PAID FOR SERVICE I AM SO UNHAPPY AND THEY HAVE DEFINITELY LOST A LOYAL CUSTOMER!!!!
If I could give 0 stars I would.......today is my first time visiting this nail salon. My pedicure went great, unfortunately afterwards was horrible. When I trued asking questions everyone pretended they didnt know English language, but as I recall when I first walk in, the guy who soaked off my nails laughed and joked with me, but then later pretended when there was an issue with my service that he couldnt speak English. I will not be coming back here, another lady was rude and wanted to rush my service stating that Im causing problems lol...I planned on enjoying this all day after being on the road all weekend for a family funeral. Thus was not expected!!!!! No one should he treated this way especially on the first visit.
Im only giving a 3 star because my pedicure was perfect. My full set on the other hand was a no. Im disappointed because I honestly thought theyd do better. The woman that did my hands was very aggressive to say the least. She didnt properly shave the underside so there were sharp points and acrylic stuck to my fingers and my nails werent evenly polished. Also she basically told me what shape to get. She didnt ask. If me and my husband wasnt in a rush due to us being late for work, I wouldve stayed and had it corrected.
Great place for nails; not worth going for eyebrows.Its fairly priced, and the service was good overall, but I was very unsastisfied with how my eyebrows turned out. I asked them to leave them thick, and just to do a regular clean up on them, and I left the place with my eyebrows being almost pencil thin.
I do not recommend this place to no one. They put only alcohol when they do your ayebrows they cut me because the wax was really hot and the only think they did sayid I am sorry do better next time. It is also the nastys place ever is really dirty. Will never go back again
The owner is rude in a funny way had to check her in a very professional manner. The owner Lisa is unprofessional and thirsty! Polished is a better choice of environment but at last resort and last minute you can settle with Tp I would recommend Kym. Kym did a great job 👌
I had great experience and my nails look beautiful there very neat . Professional
My first experience was great, the Tech did a wonderful job, she didnt talk much but loved my nails. Definitely going back.
Great affordable service but do not go during peak hour if you are in a rush, they will be very busy.
They are very rude especially Lisa, Amy used to be good, but not anymore. They lie and tell you to come and later turn around and say no. Would not recommend anyone going there.
That place is off the chart, the spot is not big and upscale but the service is outstanding they always do such a good job with my nails
Been going here over 10 years.service and prices very good. Owner very sweet and hard working.
Every time I come here I get a great job, the staff is friendly and I always get compliments from friends and co-workers about the quality of their work
If it’s not Lisa or her husband doing your nails it won’t come out good
Love this place I recommend variety of designs n colors,,
Ladies you need to go check out my girl May she did an excellent job on my nails
I like them, but they can be to busy for the staff. I am editing this review. I no longer go there because their quality of standards has gone down and they take way to long. They will tell you it will be 10 minutes and you end up waiting 40 minutes. Then spend another 2-3 hours there. They do not have enough staff for the amount of customers they have.
My girlfriend loves the way Lisa leaves her nails and toes weve been going for 2 years now & when we do go somewhere else out of convenience its never the same quality. Great service & good communication with clients.
Ive been a customer since 2010 and I still always leave satisfied. Love this place!
This place is AWFUL! I took my mom there and when they were doing her pedicure they put laundry soap in the water !!! I told the lady and she started to yell at me. They are very unprofessional and rude. I would NEVER suggest this salon to anyone !!!
Lisa and staff are awesome I always receive top notch service ;)
Lisa over books and dont want to lose a dollar
Thank you Lisa I so happy with my nail I recommend this place
Never again!! Just Left here got a pedicure which i waited for forever soaking my water was cold when the girl finally came. Tina did my full set of nails.... all my nails are different lengths! Plus she kept cutting me with the drill! They acted as if they didnt know what stripes was for my design on my nails so I didnt get that done like a had hopes for. Then the manager lisa acted like everything was okay and s she had an attitude!Total tim in in that place 2.5 hours for a simple pedi and full set at the pedicure station!NEVER AGAIN!
They never disappoint me!! Great prices and so much colors to choose from ☺️
They did a good job... Super friendly staff... Fun place!
Everytime i come here i leave so happy. They do an amazing job everytime
Super nice and they do amazing work. Price is so worth it!
I used to go here alot cause its do close to my house but the mail art is TERRIBLE!!! Alot of good ratibfd for Faith? I dont know who Faith is but Im planning on coming here soon and asking for her to do my nails.
HORRIBLE SERVICE .DONT GO
Lisa did an amazing job on my nails
Their prices are pretty fair and they also give discounts for every time that you go get your nails done to get waxing so thats always a plus anytime I have one that breaks they dont always charge me the full price so thats good they want to make good with customers
The owner was very rude, my nails were very ugly and uneven and when I tried to tell him about the problem he ignored me and didn’t listen!
Not very many color choices.. i came with my friend who has been coming forever and left pretty satisfied but then came home and looked at my nails and their were bubbles in them which later turned brown... the two ladies next to eachother rushed and seemed like they were racing eachother, i will not be returning. I WOULD GIVE NO STARS IF I COULD.
Relaxing and professional team.
It was clean employees were nice.👍🏽
Faith is the bomb !!!!!!!! She does the best nails !! I recommend you come in and ask for her ! You will not be disappointed
Worst Customer Service Ever . The Lady Had An Attitude, Was Rushing And Pulling On Me . Im Only 19 Smh . Wont Ever Go Back !!!
I love tihis.place
People stay away from this place, they rude and, they have no respect for customers.all their want is your money, sloppy job the guy manager is very much disrespectfulI went there to get my nails the lady mess up my nails i asked to fix it the guy said hes not going to fix it he said he gave me 10 minutes to get out or else he call the cop.i advise everyone stay away from this place no kidding and their stuff not even properly sanitize.
Faith does a super job !
Very polite and helpful.
Favorite pedicure place
Best Pedicures in Lawrenceville
Good service
Super friendly stuff
Love Lisa!!
Love this place
Quality of work is substandard
Excellent Service
I love going to this place. They always do a great job on my nails and the costs are excellent. They always have a good attitude and they treat me wonderfully, I supervise them.