Las Vegas McCarran Car Rental location on Gillespie Street. Limited parking for people picking someone up. Parking meters are $2.00 minimum. The meter accepts credit/Debt card or coins. Inside nice and clean, the majority of the major car rental companies. This location includes a Starbucks, mini store and Wells Fargo ATM

For the price I paid, I got a pretty lousy car. When you rent the car from Budget, where is where this car is from, you’re ONLY allowed to travel into 4 states. Nevada, Utah, Arizona and California. I wanted to visit Tijuana, Mexico and couldn’t. As close as I could get was the international order. Had I crossed, they have a GPS on the car, I would have been assessed a penalty, so, I didn’t like that at all. Checking in to pick up the car was fairly easy and quick.

Fast friendly service and the car was in great condition when I was given to me

So many great vehicles to choose from. Every bit of it was nice and clean and beautiful. Vehicles are all well detailed. We got a new Lincoln Navigator as there were 7 of us and we needed our leg room after flying into Vegas from all over. Definitely recommend this center. No complaints at all.

Rented car from Thrifty and the rep had wonderful interpersonal skills. Was able to select the compact car that I wanted. The process was easy and drop off the same. You will have to take a bus to the car rental center. Make sure you give yourself time when dropping off car if you are flying out because you may have to wait outside for your bus which takes you to the terminal.

The Vegas Airport rental car center takes forever. I had a one hour flight to Vegas and a two hour wait to finally get out of the Rental Garage.From the 40 min line outside to get on the bus just to get to the rental center to the 20 min Hertz Five Star line where there were no cars to choose from it took me two and a half hours from the time I landed until I left the Airport. Wow.

In my experience, this revolutionized car rental. Rather than each company having their own shuttle buses, one bus brought everyone to a common area for each companies counter. So much more efficient!

Same as previous visit, over 4 years ago. 50+ people in line waiting, even though car was preordered online. 1 1/2 hours to finally obtain car. Only 2 servers behind the counter. When they know planes are arriving and there will be a back up on line, they should arrange for extra servers so you dont have to wait so long. Handicapped persons CANNOT be waiting on line that long. I would be willing to pay more just to avoid that long line!

My experience with the rental car was very short. I rented it the last day of my trip. That way I was able to see some sites like the Mob museum. The price was reasonable.

I was not impressed with Alamo. It took a while to get my rental. That process could have been a lot quicker if your agents at the desk had a walkie-talkie to communicate with they guys pulling the cars in the lot.They didnt review the previous damage to the car like cigarette burn hole in the passenger seat. Im not paying for something I didnt do.

Super helpful staff that got me into the perfect car for my trip to Front Sight Resort Vegas!

A central car rental facility is a good solution for any high volume airport. However the shuttle buses from the airport needs to adjust to the variations in passenger arrivals. We had a 30 minute wait for the shuttle bus to arrive and due to the large numbers of people, we waited for the 3rd bus before there was space available for us.

We needed a rental for our stay in Las Vegas. There were plenty of choices for the traveler. We shopping all the big names to include Hertz, Enterprise, Budget, and a few local/regional vendors.The pickup and drop for rentals is off airport. Shuttles are provided to those arriving and departing.Recommended for those needing to go off the strip. Most are good either way. I enjoyed the flexibility.

With all the cars in one place it is amazingly efficient. In and out quickly, shuttles always waiting! Thank you for relieving some stress of travel.

Shuttle pick up at airport, nice terminal, all big brands for rental cars right there. Easy enough

Took one hour employees to slow and arrogant. Plus they gouge all of their customers. Better go to the Avis at the Aria Casino Building, you will save 50%. Believe that!

The dollar rent a car center was the worst experience in Vegas loooong lines it took an hour and a half to pick up our reservation.... Almost every agent was slow except for the girl who served us, she would serve three people in the same time it would take the other agents to serve one she was the only saving grace as to why they didnt get 1 star

Ive probably rented here no less than a hundred times. Even though its not on site and the drive is a bit inconvenient the buses are constant. I typically read from just National but I have used two or three other ones on occasion I have never had a problem with any of them.

It seems that the handful of the rental services is well organized and easy to spot. But I am most intrigued that number of the off-street rental service runs shuttle here too. Pretty frequently. Viable option? Perhaps

We rented from Thrifty. Their counter was closed.. Go to Dollar the sign read. The line at Dollar was easily 75 deep. Ended up at Budget. Had to pay a bit more, but NO line and I got a nice vehicle. There was no way I was waiting 2 hours for my RESERVED car.

Rented from Hertz. You have to take shuttle to car rentals and back after drop off. Expect another 45 minutes to hour after your arrival to get your car. Depends on travel day and which rental company you choose. This last trip was fast and easy. We arrived Sunday at 9am.

2 5 rating nothing wrong with service couldnt go out of state do to limitations on rental

Budget got us checked in and out quickly. Great staff and customer service.

I dont know if we just got lucky timing but man that was quick and painless. Walked up to the counter, guy gave us the paperwork and said go outside. Got in a car and left. The employees are nice, the cars are nice and its a easy process.

So this rental car place was huge and has so much to offer with different car companies. First though, when we got there a week ago tonight like now, priceline got the deal with the car we got on their website all confused. They could see that we had a confirmation code which we bought it online and on the phone they could see it through thrifty but then when we went up to thrifty here at the rental car counter, they could not find our thrifty car that we had all lined up and first this lady kept trying to find it on her computer but nothing came up when we put in the confirmation number. So we went to another person at the counter and they could not find it either. Like their systems do not work right. Thrifty was going to charge us again at the counter to rent a car and it was way to expensive especially for just 2 days. They did not get our business. We were frustrated. Were not going to wait at this counter for hours just because they cant find our car so we went to a different company and ended up getting a definitely better deal lower also more affordable. Will definitely go with this car company next time. They heard what thrifty did and did say theyre not good. So this company worked with us and we were thankful. Then we will get our money back for the original rental through priceline. The rental car we did get worked out amazing and was very nice. Will definitely get this one again next time.

Enterprise Review: Quick and easy access, and the staff was great. Easy check out, and drop off on the morning of departure. Shuttle service was attached to get you back to the airport (10 minute shuttle drive). Great experience all around.

Long lines and understaffed rental desks. Costs are higher than usual because they know their shuttle to and from the airport is a must. Dont mess with the shuttle drivers either, they are never in a good mood!

After all the nightmares we have heard about 2 hour waits ( even pre covid ) . We have never had to wait more than 10 min to get out car and be on our way.

Great drop off of your rental vehicle. One stop they scan your car and onwards. Better than John Wayne Airport drop off in California especially Enterprise cars. The atmosphere in Vegas was GENUINE. in this airport you drop and catch a shuttle bus to airport so simple. I thought wed miss our flights. Buses run fast and regular. If you do airport rentals please do this one. If your in California dont do John Wayne they left us stranded with a broken vehicle, and incorrectly did their job making it hard to get another vehicle till next day leaving 2 wheelchair bound riders and their aid in an unknown location, till 3am. We found accommodation. Our Enterprise agent in Vegas got us back to Vegas and another car. Mark Stewart manager on Decatur& Flamingo RD Las Vegas NV Way to go Enterprise.

We rented a car withthe offered upgrade to 4-wheel drive, but were charged some other strange fees. When 2 out of us 3 asked person at the counter what are those additional fees, he said that they will be removed when we return the car. After coming back home we expected to recieve promiced e-mail with the explanation of charges and fees, but it never came. The charges though werent removed, so we called the rental just to hear that we agreed to pay for additional insurance snd soned the documents. Couldnt get to the manager or make an appointment to speak to anybody about resolving the issue. 3 of us said no to additional car insurance, but it didnt matter. Documents were done and re-done twice, signing is on the iPad where you cant see much of what youre signing. So, youre getting fooled and loose your money before you even get to the city of Las Vegas. Welcome!

Good and slow service because of less staffPlease be patient with them.Shuttles take time to reach here like 20 mins and be cautious for huge lines.Ample car collection.AVIS cars are good and fast.Remember AAA has perks of free driver addition.

The rental center itself is pretty good. The set-up at the airport to get you on to shuttle busses is pretty bad. Poorly arranged and organized. Not the fault of the employees at the airport or the shuttle bus drivers, but line-up at the airport is among the worst such systems I have seen.

The car center itself was fine but I will never use Budget rental again....I made a reservation online months ago I paid in full and followed all their save time check in on line so I would just pick a car and leave....we get there and told we have to wait in a line of about 25 people and Two very undermotivated employees. After 45 minutes and we have to go thru the whole registration process again because there fast break option I did online was closed...we are told it would be an hour wait for our car...why??? Well thats just the way it goes..theres a shortage of cars got to clean one as soon as its dropped off...seriously. If I hadnt paid online in full of have cancelled and walked over to any of the other car rental options....what a mess.

$250 cleaning fee for sand in the car after a week around Las Vegas with two kids. Im sorry, Avis, do you normally not vacuum your cars between customers? You do know Vegas is in the desert, right? The person doing your vacuuming must be making bank.Customer lost. Avis going the way of Hertz?

Car rentals! Theyre everywhere!I dig the convenience, and it was easy in and out with the car. Shuttle was pretty clean and we got there quick.

Made good on rental when 1st vehicle didnt meet standards.

Quick and easy car pick-up. A is emailed me the upgrade car description and location. Skip all lines and jump in and drive away. Perfect!

This is a great center for the major rental cars. Transportation is provided both to and from the airport by bus. It makes rental pickup and returns so much easier. Plenty of room in the facility.

Joan and Laura from the concierge were great. But if you need a car never go to NU. The service was terrible and the car wasnt even available when we got there

Fast and easy to get to. Shuttles are quick and the wait is very minimal. Cars are ready and it’s quick to be on your way. Best way to explore Vegas!

Although the wait for the shuttle bus to the Rental Car Center was an HOUR-long in 98* heat, once we checked in, we reecieved nothing but EXCELLENT customer service! Our reservations were booked with Military Travel, but Enterprise did that! Richard was awesome & we got the Premium Upgrade😉 Vroom, Vroom!

We had a great experience renting a car! My husband reserved the car online on hot wire.com. Staff was great even tho they are short staffed they still have smiles on their faces and have greater attitudes. Will definitely rent a car again. Payless was amazing, Great prices, great experience.

Prepare to wait on buses.

This rental car facility has a problem with shuttling people. You need to be efficient when running a rental car center associated with an airport and this one isn’t. Give yourself an extra 40 to 50 minutes just to get to or from the facility. There are sometimes long lines for the bus and you may have to wait for a second one. Buses run every 15 minutes and it is about 10 min drive. Everything else if find but that’s a big problem.

I thought this was a decent rental until it started raining and windshield wipers were completely dry and I could barely see the road infront of me! These are safety checks that the company needs to run before showing the car to be hired. I had to park by the dude of the road and wait until the rain stops so that I could dry the windows and drive home safely.

Cool drive. Fast service.

It was nice after we finally got a car to rent!manager was good to my daughter she wanted a small car he found her one!Car was nice but air conditioning needed to work more for back set! They complained being too HOT!

Good to have all rental cars company under one roof

Easy pick up and drop off 👍everything went well .

Nice folks working at the Enterprise counter. They were very helpful when my father accidentally left his phone in our rental after turning in the keys. Way too far from the terminals though, although I dont suppose much can be done about that now with how heavily developed this part of Vegas has become. The car return entrance needs far better signage.

We always rent a car in advance of McCarran Airport arrival.We go to car rental agency, say Hi, no stall check in and walk the lot and pick out pretty much any car we like. How fun is that!Leaving you drive to exit, you get checked out, good to go and we are off to Funland!Bye!

They will charge for everything. Where is the customer service and loyalty. You folks got a two. Only because the guy that checked out my damage form. Had outstanding customer service skills. Give him a raise and let him give a class on interacting with customers.

Missed my flight to Vegas so rented a car and drove. Easy check in and out, pick your own car. Great price.

The Center its self was nice. We rented a vehicle from enterprise and had a horrible experience, had to wait over 90 minutes.

They only get 2 stars because the manager, Laura, I believe her name is stepped into assist. So with all these business’s taking extra precautions due to COVID you would think they would too. The first vehicle I received smelled so terribly of smoke I had to ask for a new one. The second Vehicle I received looked as if it was very quickly cleaned there was small handprints all over the back windows. There was a McDonald’s cup in the back right passenger door. There was dried liquid in the door frame, THERE WAS A USED TISSUE on the driver side door panel and somebodies contract in the glove box. With this location being 24 hours you would think their representatives would provide customer service throughout the night. I spoke with a representative who told me her name was Terry F. Throughout the night because I had hit an animal and had broken down in the middle of nowhere. She was the representative that was assisting me in my roadside service. I told her repeatedly I had 2 small children under 3 Years old in the car and I needed her help. After 2 calls, I believe it was, she stopped answering the phone and would not provide me any help. The “customer service” I received from that rep was definitely less than. And obviously someone in their cleaning crew doesn’t thoroughly do their job.

This place is cool, I love the way they have their buses ready to take you to the car rental center and then they give you your paperwork to go up a parking lot full of cars to pick up your car and they told me you can pick any car you want from here until there and I was OMG super cool I thought.

My first reaction to rental car centers that operate with shuttle buses is always not trusting them. This one was a good surprise both inbound and outbound: there were available buses at the very moment I reached the stop and they departed almost immediately. Remarkable.

Everything about the whole process was fast and easy. From the shuttle service to and from the airport, to the staff and vehicle selection. Great service, much better than some other airports.

Got there in the peak hours of the day. Everything is organized, and clear. I used the Emerald Isle, and was amazed at how easy the process was. The best feature of renting a car Is the Emerald Isle.

Rented a full size sedan with Alamo and the lady attendant when I pick up the car was very attentive and courteous! Will keep Alamo as first choice because of their employees service. Well done Alamo!

Avis Rental I would never rent from them again never they gave me a vehicle with no license plates couldnt get ahold of anyone at Avis to see if they can send someone to replace my license plates Plus the registration had expired it was a new vehicle that has 30 days to receive the new license plates it was five days after the 30 days of expiration so I had to go back to the Rent-A-Car place get another vehicle that vehicle tire pressure light was on then I had to get another vehicle because of the tire pressure light I was basically at the Avis Rent A Car the whole day never again when I went from Avis in Las Vegas Nevada

All major rental banners. Pick up and return is easy. Plan about 20 minute for the shuttle to get you to/from the airport

Great service. You can come from airport by shuttle and get the rental car and enjoy.There are many rental service options.

What a well organized rental center! We had rented from Alamo through our Costco membership.. great car at a good price. The people were super friendly and helpful. We had paid for navigation but the suv we were assigned did not have it so we got an upgrade. Super nice ride! Rental return could not have been any easier or quicker.

Avis can get pretty busy. Your typical rental center but crazy busy. The Avis preferred section is great.

Renting the car was fine but after returning the car, waiting for the shuttle to the airport was a huge disappointment. Very poorly managed! Ended up taking a taxi from the rental car facility to the airport because there were hundreds waiting to get on a Terminal 1 shuttle, and after 30 minutes of standing in line outside in 100 degree weather, no shuttle had picked up Terminal 1 travelers yet.

Disappointing for a large airport to have a shuttles/buses instead of train or subway connected straight to the rental center. Look at airport in Charlotte for more efficiency and comfort. On top of that, long lines is expected when waiting for shuttles. Not comfortable when it is more than 100 degree outside.

I love Hertz Gold. It is easy to walk to the pickup area, after the airport shuttle drops off. We had to wait about 20 minutes for a car, due the pandemic and car shortage. However, the staff moved the line quickly as cars were brought around. Friendly staff.

So if this is the review for Alamo Car Rental then I just want to give you guys five stars it was so easy and I really appreciate you guys thank you

I love my experience with Budget, the ladies are so generous and so nice and helpful. Definitely renting again!

The shuttle took you to the main rental building, waited 15 minutes for that shuttle than find out we needed another shuttle to another building for Ace Rental, waited another 15 minutes..arrive at Ace and only 3 employees working the desk that line was so slow and the temperature was about 90 to a hundred degrees..doors open and the temperature outside was 115 degrees, all of the salesmen were trying to upgrade and push insurance and took us a good half hour in line, and then we had to wait while they washed and cleaned the car another 15 minutes, than a stop on the way out for photos and inspections that was ten minutes. Does this seem like plenty of wasted time ?

Easy in and out. Frequent shuttles to and from the airport. As these go, really well dpne.

Will organized picking up and dropping off.

This mega rental car center is really convenient. All the companies are working together and the location is very close to the airport, so the shuttle system is working well. Car rental is easy, and return is also easy as long as you know where to return:) I rented a car from dollar and was told to pick up car from Hurtz. When I return, I had to return to Hurtz, so I had to drive the whole building around because the sign was at the end:( Should have told me earlier!!

Great place, most of the car rental companies in one place.Competitive prices.Mask worn at all time. Crowded

The place is open 24/7, but not all the companies.We arrived in the red eye flight & had to wait over 8hrs for company (Thifty) to open before getting our rental.We were able to rest there & wait for the rental company to open.The place has air conditioning which made it comfortable especially during this extreme heat in the triple digits (today was 115).Morning came around but the company didnt open but their sign said to go to Dollar counter for assistance; my be their sister company.The staff at the counter (Dollar) was courteous & nice making the long 9hr wait not so bad, hence the 3 stars only.

They have lots of car rental companies under one roof. Very convenient! They also pick you up and drop you off at airport. Another plus!

At the time, the cost was decent. Staff was prompt, car was alright we smelled radiator fluid when the air conditioning was on. Nice riding vehicle

They are very low staffed for some of the car rentals so be patient with the employees they will try there best to help you out. I went through thrifty to get my car and to be honest it was one of the filthiest cars Ive ever rented. Looked like some girls in the mid twenties took it for a night cruise. Why I say that is there was hair ties and bottles of foundation still under the seat. Some sort of dark cola was splash all over the head liner, seats, and doors and was sticky. Not to mention the wheels were curbed so I took pictures of everything before taking the car to make sure it didnt get pinned on me. Look over your car GOOD when you get it... its hard to see in the dark parking ramp so use your flashlight on your phone 100%.

Easy in and out. Avis car rental rocks!!

Fast service and great prices

This was truly a hassle-free experience. We rented a care to drive to Bryce Canyon, Tropic, Kodachrome and Springdale outside Zion National Park. We had no problem returning the car and taking a shuttle back to the airport. The shuttle service was fast both on arriving and departing. I highly recommend this car rental center. We reserved our car way ahead of our trip, which is important due to the large numbers of travelers at the moment.

Ace car rental is definitely a minus 1000...they lie and charge you extra...never prepay...I got a mid size car when I prepaid for a full size,I got charged for insurance twice and the deposit was 300 instead of 200...so 803.00 for a 326.00 car

The directions for which bus to take to the airport terminals upon returning a rental car is not labeled very well. It has which terminal but signs by airline would be easier to follow.

I was given one price, arrived to the counter to pickup rental and received a second price. Dropped rental back off and received a third price that was actually charged to my account. I am very up happy about the price change and wish to speak with someone concerning this matter. I was told the price was 607. and received a bill for 674. I received an email about a week ago stating my account would be credit 60.00 and have yet to see the credit.

Other than you have to catch a shuttle to/from airport, we had no issues.

Totally decrepid. Shuttle to rental area is BS. Had to wait over an hour in hot wind tunnel to get on shuttle bus. No water! Theres got to be a better way!

The bus between the rental car center and terminal was operating smoothly with minimal wait times. Also, the center was clean and spacious. Getting a rental car and returning it was hassle-free as well.

The bus ride is the only thing I wish they had more or was faster. Very self explanatory when you arrive. Just know if your in a hurry that the rent center is about 10 mins away from the airport.

We had a good experience picking up the car. All the workers were helpful. It went as expected. They have a Starbucks and little mini Mart for drinks. So just head from the airport to there instead of stopping at the airport to get your snack or drink.

Arriving we had to stand in a long line in an extremely hot garage because they didnt have any cars left. On the way back had to wait in long bus line to get back to the airport. Make sure to leave plenty of time for this. Why not just have the cars at the airport itself? Its the freaking desert! Will look for a way to avoid this place next time.

Nice clean facility. Excellent shuttle bus operators. Plenty of options for rental car services.

Elizabeth is awesome. Took care of everything for my car rental. Sweet, very knowledgeable and excellent customer service!!!

Very easy to get to car rental facility. Easy to find whichever rental company youre using.

I find it comical that they never have the vehicle type I registered for but it all works out since they always upgrade us. Line was crazy long though and at midnight its not fun standing in line for an hour with three kids waiting to get a car you already paid for weeks ago... A fast check-in process should really be more readily available. You know Im coming and my flight number, have the keys ready to go!

I come to Las Vegas for work, and the shuttle that takes you from the airport to the car rental center may seem a bit frustrating, but it actually works better. Once you get there, picking up and dropping off a car has to be one of the easiest places to get in and out of.

Nevada has it going on! Other rental agencies need to take note! This is the easiest car rental process I’ve ever experienced!

Getting from the airport to the McCarren Rental Center is terrible. The way they were packing the bus. It seemed liked they only had one bus in service.

The wait was too long after getting off a flight! Dollar rental needs to adapt a better system to help check out customers. We waited for an hour in line. They have two other sister companies, but every one was at dollar rental. Why not send them to hertz or national? I did get an upgrade because they were out of cars.

Great experience with Alamo. Mr. Miguel from Nicaragua based in San Francisco at the city center office was one of the best professional that I have ever met. Awesome service and attention. I have to thank him for all the help and the upgrade he have offered me, I was supposed to have a Mitsubishi Mirage and instead I got a Dodge challenger! What a great experience. I return home with my heart full! Thank you