If I had not been in a pinch to get a car, I would have taken the reviews for this company more seriously. The cars are old, already dirty, and can be at times malfunction while on the road. First off, the car didnt lock, and they didnt mention this until almost 35 minutes later. What if we had locked ourselves out of the car? Why didnt the car lock in the first place and our stuff could have gotten stolen? I understood we didnt fill the gas and if they wanted to take part of the deposit towards that I would have understood but they have lied saying they are keeping the full $250 because there was smoking in the car. No one in the car ever smoked. They promised to send me an email with photos so I could compare with the photos and videos I had taken before the car was given back and never received it. I am currently starting my Masters so I dont have time to keep calling them to be lied to. It was my first vacation in 3 years of getting my Bachelors degree and they left a really negative impressive. A terrible business and I have already submitted a request to the BBB and will let anyone I know traveling to Vegas to never go to their business. Person who was messaging me was very unprofessional even asked me if I was single. The fact that these people can steal peoples money during COVID when people have been working hard, lost work, have been stuck inside and finally get a vacation is really despicable. Please go somewhere else if you want a good experience.
Tony and Chris were fantastic at the Tropicana Vegas location. They helped me get a rental quickly, and they were so accommodating. I appreciate their customer service, especially when I was stressed and needed a car quickly.
Claims I smoked in car STULE deposit for ashes $200 wanted $50 more. Sue me. Rattletrap car couldnt reverse had severe body damage. I could have bought the car at auction for rental fee. DANGER
Great rental place to go when your in Vegas I have used them multiple times super easy and I was able to use cash! And always got my deposit back. The guy at the front desk did an incredible job to help meComing back for sure!
Broke down vehicles and takes hours to get another car even if your stranded in CaliforniaThe gas runs out fast in most vehicles as well
The employee at the front desk, Steven was super helpful. I was able to pay in cash and simply followed their rules and got my deposit back. I will be coming back if I need a rental again!
Really good people enjoyed renting my car here recommend u guys to rent here ill be back
They quoted me for a $25 dollar a day + insurance car and when I arrive at their office they said those types of cars are usually not available, the guy I spoke on the phone was sure I could get a $25+insurance a day deal, instead they are offering me a $85 dollar a day price! made me take half my day so I could come here for nothing. People who are not honest from the beginning are usually not to trust, with that said, I went to google to look up their reviews and I was right, the word scammer gets mentioned several times, Im glad I didnt rent from them.
Talked to them on the phone a week earlier before booking a car rental and they told me $25 a day. The day comes so I call and make sure that they still have cars at the price and they told me to come in. So I go into the store and they have NO cars available. The next car that was available was for $50 a day and I would have to wait for that car. Terrible...
Great place, I needed to rent a car fast for 2 days and I was able to to pay cash and no hassle. This was easy and my go to car place in Vegas.
Stole my money refused to give me my deposit back and hiding inside the building right now this place is bs DONT EVER RENT FROM THEM !
Great easy fast car rental place was very kind and helpful
Absolutely worst service ever I bought a vehicle from them and I still have not received my title and it has been 3 years they ignore my calls and lock the doors when I do go in person. Worst establishment ever
Yupp definitely do not come here they are into thieving and scheming you out your deposit. And very deceptive about what fees they are expecting to charge you. Try an app called toro. They have lazy unreliable employees working for them. THE cars they have available are absolutely terrible.
Horrible service do not ever rent from them my car I rented from broke down on my in California and they took forever to come and take a look at the car then I get a car may 19 telling me that the car will be reported stolen when they came and got the car they selves . I’ve been nothing but a loyal customer from the get go tf I look like trying to steal a car that broke down on me DO NOT RENT FROM THEM THEY WILL TAKE HARD EARNED PEOPLE MONEY AND WONT GIVE THEM THEIR DEPOSITS BACK
PLEASE DO NOT Rent a car from this place is out to find any reason to keep security deposit and over charge with lots of hidden fees they are nice at first until you pay them then they will keep your deposit and not give it back . I got a van from them and was told over the phone price for rental is $75 daily and $200 for deposit but when I paid total came to be $400. The van was extremely dirty food crumbs and juice stains in seats and this is during Covid 19 pandemic. I drive van 5 miles to my apartment didn’t drive it anywhere else the next day I drove the van back to them and asked about extending for another day because didn’t really get to drive the rental. They told be it would be another $344 for another 1 day. So I told them $700 to drive for $1 day is to much and I wanted to just return van and get my deposit back, but the manager would not give money back because van was dirty but van was already dirty when I got it.
DO NOT RENT from here!!!! They tried to scam my husband by over charging! We rented the car on Saturday evening before they closed. We came back from Cali on Monday at 5pm to return the car. We were suppose to be back by Monday morning but we got back at 5pm. They charged an extra day which was fine but then they added a late fee in addition to charging for the extra day. They tried to keep the full deposit of $300. First of all, it doesnt cost no where near $300 for 2 days for renting a dirty Kia. Plus we filled up the gas tank. These people are crazy and we will never return. If you rent from these people just know that they will take your full deposit and try to get more money out of you.
I live on the West side but when I was driving east on Sunset my car broke down. I had it towed to my shop but with Covid they don’t allow you to ride in the tow truck. Found Global Autos nearby and rented a car for the week while my car was being repaired. They picked me up and took care of me right away. So thankful.
THIS IS THE SAME COMPANY AS U-Save Car and Truck Rental.RUN RUN RUN!!! Do not rent from here!! The owner is quite the POS!! They will take your money for the rental and STILL report the car stolen. In the meantime, you think everything is fine because you’ve PAID- NOPE. Instead you get pulled over and told that the car is coming back stolen.
Ive been everywhere.They are the bestOnly place that gave me back my deposit
Do not waste your time renting a car from here it’s a waste every car they have on the lot something is wrong with it from the starter, bumper, to being wrecked and they still to rent them out to you for a high price....
Went there when I got into an accident at no fault of my own and Karina helped me get into a car immediately. She went beyond my expectations when I was at work and couldn’t get to them to extend. She’s an awesome person and will work with you as long as you communicate. I will go here for any future rental needs.
I think its sketchy AF that the business phone number is the managers CELL PHONE number?? Their website doesn’t have any car info other than them constantly advertising that they don’t need a credit card. I’m desperate but idk if im that desperate. Thankfully i read the reviews before showing any money👌🏼
DO NOT RENT A CAR HERE! They are stealing people money! Didn’t get my deposit back. They came up with all these extra charges. The black lady was the only nice person there. I think her name was Brenda. Everyone else is a crock. The cars are jacked up! Dirty, stinky, and system issues. Bad company!
Thank you! I got my deposit back...
Great Company helped me get transportation in a time of emergency went the extra mile agent Gus went extra mile would recommend over and over to friends and family
Very quick response, affordable ratesWill return for sure !!!!!!!
I usually go with discount rental car because I know the people over there and they are really kind and they work with me. But I decided to try out this spot because it was cheaper and closer to my house. I should have known it would be trouble when the cashier on the phone answered me very disrespectfully. But I went in anyways and received the worst customer support in my life, the worst experience of my life, and now I am writing about the worst place Ive ever been in my life. Never will return. Lesson learned: Stay where you know youre going to get good results at.
So trash 🤦🏽♀️ You have to pay a extra 200 if your going out of state and they only give you 700 miles California to Las Vegas is 350 there and 350 back so I’m assuming they didn’t want us to do any driving once we got there so I didn’t get my deposit back as stated below the cars they rent suck tire light came on engine light cane on and the car stated it needed brake fluid. Cars are nasty in the inside just a waist most expensive thing on my trip was this rental car and agian as stated below the lady at the front desk says one thing and it’s another I called while in California and asked her how was 700 miles even possible and she blew me off ... this place is a joke don’t recommend it to anyone
DONT DO IT, THEYRE USING SO FAR 3 DIFFERENT NAMES...REPORT THEM TO THE BETTER BUSINESS BUREAU AS WELL AS NEVADA STATE ATTORNEY GENERAL!!!!HP Motors they like to call themselves, reference HP Motors(on Paradise by the airport) reviews, plastic twists ties holding car parts, bumpers falling off in traffic at high speeds and horribly bald tires that will blow out on you when driving, felony accredited toilet PAPERWORK half filled out, no walk around prior to renting because they know the vehicles have not passed any road required inspections, sexual predators for you women EVEN THOUGH THEY CLAIM TO BE MARRIED!!! Listen, there are STATE AWARDED RECOGNIZED cash car places PLEASE DO YOUR HOMEWORK EVERYONE;in the meantime the more we report them the closer we will be to getting these illegals DEPORTED and/or locked up in prison!! So if your really serious CONTACT NEVADA STATE ATTORNEY GENERAL AND COMPLAIN TO ANY HIGH POLITICAL CONSUMER REPRESENTATIVE because we dont need to wait until people start dying .....STAY THE HELL AWAY, Arab and Foregn ethnicities criminal ring here, AVOID!!!!
Fast service and new charger got to Cali there n back under 700 miles I would recommend global autos unlimited miles would be awesome but it worked out for me
This place will u rip u off with hidden fees and interest just a heads up charge me 1400 for seven days renting a beat up vehicle
Horrible scam artists, they rent you piece of junk cars, they lie and say you went over your mileage, they promise you that you will get your deposit back then they hang up on your face when you call in for your money. Gus is the biggest con artist please avoid this place they scammed me and 2 other people I know. Your better off going to Ark cash car rentals. This place just likes to steal money and Gus is a low life who hangs up on your face, mike plays the good guy and Andy is Guss minion. If you dont like getting conned avoid this place
These people are frauds.... They force you to pay and then jave another person call and have you send money to 3 differant cash appps and then they take the car you just paid for....
Take it from someone who has worked for this company, WORST COMPANY EVER!! Dont go here to rent a car. You will be greatly disappointed. The owners are jerks and they do not respect anyone. The cars are not safe and they are terrible. Dont waste your time and money. This place has so many complaints and too many problems. Definitely avoid coming to this place!!!
Giving them a 1 isnt something they deserve either they need a negative star system first of all ..Worst car place ever!!!!!!! I ended up owing when I returned the car.They kept my deposit of $300 and I still owed out of pocket fees! The car they gave me was wrecked hanging by pins and needles the rear end bumber was falling off while on the freeway mind you I had to pull over every 15 mins to snap the bumper back in place on a 5 hour drive out of state not to mention on the way home as well......The lady at the front desk tells you one thing than it’s a whole other story she’s so full of it. They all where they need to be sued and completely shutdown!!!!!
This is the most convenient, friendly, customer car rental company that I have experienced and I have rented cars world wide. The cars are excellent, the quality of care and hassle free service is 5 star. Do not miss this one.
Disappointed. Got there didnt have but 3 vehicles left. She said we only have a van. I said K. Second day something was wrong with there van.. Toke it back. And got charge for returning there broke van. She said o its more to have a alentra. I ask will what Are all the cars the same rate.. First day she said no. When I returned she said yes.. Confused. In the contract it say we will have to pay for tow etc. .. So if there van had broke down on me I would of had to pay for tow. But I toke it back before a break down day. And I still got charged for exchanged.. 45.00
They are the best and Daniela really hooked me up on a good deal . I will be returning customer !
They’re trying to rob me, plain and simple. Have clear, indisputable video/audio evidence. In the process of filing a dispute in small claims court. Do not do business with them.
Was going to come here but omg never mind what I’m reading is horrible. Don’t nobody want to do business with someone that is going to play with their money. I will raise all kinds of hell.
This is the worst place I’ve ever ever rented a car from . These people are gypsies and scammers the car was not clean . I was driving around with no headlight. The engine was knocking . And I was charged hundreds of dollars and didn’t even get a full 2 days . I was told if the car didn’t com back by 12 noon the car would get repod. She dumb lady in the office even tried to say that she would charge a cancelation fee because we didn’t want her dirty car . Do not rent a car here !!!!! Unless you want to be ripped off .
Friendly people nice car selection best cash rental experience
Had a wonderful experience - hassle-free car rental, clean car, great customer service.
Beware. Unethical business practices. Will turn your car off even while on the freeway, endangering your life. He condescendingly calls you honey and defends his actions for almost killing you on the freeway, even threatens to harm you personally.They need to be sued hard and shut down. Its only a matter of time before this guy is in prison.Any good review on here is either written by them or their shady criminal friends, its painfully obvious.Use a real company.
Good Deal Great People and Prices I will be using them every time I come to Vegas
When you buy a car for six thousand $ they make the bill of sale 2000$ less I ask the girl working on front desk why she answered u dont have to pay more tax for dmv I am responsible for any thing of what I said and I do have approval documentation . The next complaint will be to BBB .
Horrible Never I REPEAT NEVER rent from them totally unprofessional worst cars they have check engine lights on, no headlines lights, bad tires this is a last resort the only benefit is they accept cash. I put a cash deposit down that was supposed to be returned upon returning the car i go to return and the come up with more fees keeping 48$ out of my 200$ deposit😡😡😡 not to mention for a reasonable price (148$ for 3 days) i was given at 2000 hyndai elantra in horrible condition. Deserves no stars buh if cash is your only option go here you will get way less then you are paying for but they will rent to you
Global Auto should not be in business! Not only is their entire business a total scam, they damn near killed us!!My husband and I rented a vehicle from them for 1 week. We were grossly overcharged, and when we mentioned their craigslist ad online that offered a newer vehicle for 1 week at a rate of 50%less, they told us that vehicle is out right now. Classic bait & switch.We take the overpriced vehicle because we had to at that point. The next day my husbands sister was in a car accident in California so we started to drive down there. Were on I-15, just past Primm, going approx 78mph, and the guy at global auto hits the kill switch. The vehicle instantly loses power and the steering wheel locks up...on the interstate going uphill. Im amazed my husband was able to maneuver us safely to the right shoulder. Heres the BEST part. 5 minutes later a text message comes to my husbands phone that says, turn around and come back to vegas before this really turns into something. My husband explained about his little sis,that we had to go. The guy tells us that hell turn the car back on once we send him a confirmation number proving that weve wired him $200. He said we could send it from baker and that if he saw us drive past baker before he got confirmation, hed shut the car off again and this time hed leave it. We read over the contract again and nowhere in there does it state that you cannot drive your rental car out of town.Honestly thats only the first 2 days of our week long rental. Every day there was an issue. I hope people read this, DONT DEAL WITH GLOBAL AUTO!!!! These are very bad people to be running a business. Theyre breaking laws left and right.
THEY ARE TRYING TO KEEP OUR 200.00 BECAUSE WE DONT WANT A CAR WE DONT LIKE.I AM ALMOST 50 YEARS OLD AND NEVER BEEN TOLD I HAD TO WAIT DAYS FOR A DEPOSIT.ANDTHEY SOLD THE CAR WE REALLY WANTED.AFTER A FEW DAYS THEY GAVE ME A CHECK BACK FOR 200.00 BUT SEEMS LIKE THEY DIDNT
My niece went to go pick up a car here and she got ripped off of 120.00 bucks! The guy had told her after he took her money and sign the paper work that he would pull a kill switch in the car if she was to go out of what she said she was... And when she came back to my place and had told me what had happen. I had asked her wheres your money? She told me that they had kept it! I right away told my whole family and had kindly asked if they can give her her money back and the guy was being rude and had threatened me! Shes a single mom of 2 just looking to go to Fresno to pick up her son. And she came from Ohio to las vegas and now shes broke and cant go pick up her son... Smh what an unethical and inhumane company! They should have just give her a full refund of her money. Now here we are reporting them to the police and the BBB! And Im contacting my lawyer from Los Angeles! Well see him in court soon.
They scam you out of hundreds of dollars. They repo cars before your rental is even due back. Their cars are shity. They even gave my frien a car that wasnt clean. They are never at the office sometimes have to wait hours for them to get there to meet you. Danielle is the worst and her attitude is terrible.
They gave us the most junky dodge ever. 85 was all beat up on the outside and inside. The seat belt was wrapped around the whole passenger seat. They had no other cars available they claimed and then he pulled up same exact car with no damage for the customar next to us. Im fuming with irritation. I will never rent from these people again. They dont even deserve one star!
They overcharged me and refused to return my deposit, tried to charge me extra. The manager refused to talk to me. I will never rent from them again nor refer them to anyone. The first car didnt work and the check engine light kept coming on. They charged me to exchange the car. Then they gave us the run around when we returned the car. Both cars we received were on E, but they put the wrong information on the contract and refused to change it, then attempted to charge us for gas for returning it the same way we received the car. Horrible customer service and they tried to give us a Chevy Aveo stating it was a full size car. If you rent from them expect to be overcharged and dont expect to receive your deposit back.
Do not rent from this place. They will remotely shut off your car whenever they feel like it! They are scam artists and should keep t be trusted!
The worst car rental place ever the guy tried to spit on me and told me fu!# me and my mother this was after i paid uptill sunday it is only friday he took 80 that i had in my hand when i went to discuss our issue.see on the 16 i paid 250 which should have covered me till sunday he was saying i owed for today when i went to talk to him he snatched the money out my hand and took the car he stole my cell phone wheni asked for it out of the car as well as my items in my trunk this arabic piece of crap tried to dpit on me and to say f my mother i pursuing charges i want at least my deposit as well as the 180 over pay then for distespecting me and my mother never rent fron them. I will make sure there business will b shut downPs. They are con artist they will rip you off for your deposit and i will shut them downGhassan Hayek is the man who did this and if they say i wasnt a customer i will post the agreement
Great people picked us from the airport after hours.
Stole over 1k cash out of my bank account and refused to give back original 200 dollar deposit.DO NOT SEND ANY CASH APP PAYMENTS THEY WILL SCAM YOU!!!!
Avoid at all cost! They dont honor their quoted prices, they add on fees that are never quoted or disclosed and their cars are junk! They should be out of business the way they rip-off their customers.
I was looking for a rental for 4 days they wanted a crazy amount so I asked for 2 days they said $238 + deposit. I said nvm no thank you, the guy with the black eye said Ill discount you $150 $ 200 deposit. I needed a car it was 6 pm so I agreed. I come to return the car the next day at around 4 pm which wasnt needed to be returned til the next day. They told me the pick up to the rental was free which he decided to tell me he was charging me for & he also told me he would cover insurance for the first day I just needed to give him mine. Which was a lie. The red Kia I had was dirty it was late 6 pm dark I didnt notice when I got it it had dryed up looking ice cream on the back cup holder seat & sticks of gum & looked like it hadnt been vaccumed in weeks. I told him I was returning because he gave me a car thats not in the right driving condition smoke was coming out the front end. He said thats okay its just new brakes and rotors on the car. Me Im not going to keep a car that has that problem because Im not getting blamed for that mess. So I just ask for my deposit after he checked that the car was in the same condition as before I rented it. He told me Your not getting your deposit back. So he calls the other guy & tells me the same thing so we get to arguing & I record him on my phone & tell them there being recorded. The guy threatens to give a black eye to my husband. I have it all recoded in my phone. As this is going on theres another customer next to me wanting his money back because he rented it went to work & heard the suv making clicking noises. They were telling him the same thing that that 4 hundred and something isnt going to him because he rented it & that hes not getting his deposit either. I have all this recorded. I know there are more people going thru this & Im going to contact the BBB & my lawyer & the NEWS! This company is a complete scam & the owner is driving a white Porche, while he is giving out cars that need to be fixed & telling people they cant get there deposit back. This is a complete scam & this company scamed the wrong person. Good thing I have everything recorded. :)
WE WILL NEVER USE THIS COMPANY AGAIN!!! AND IF YOU VALUE YOUR HARD EARNED $$$$ I SUGGEST YOU DONT USE THEM EITHER!!!! they didnt disclose full details of the rental...i was told by GUS that for a 3 day rental to take to coarsegold, california was going to be $155 plus tax, $300 deposit and $70 for unlimited miles... hubby gets there to rent the car and they charge us $450 to rent the car $300 deposit and $70 for unlimited miles...was told we had to use our own full coverage car insurance which was fine....had to provide 2 utility bills and pay stub as proof of address and proof of our full coverage insurance...we leave for our trip and then we get a call from this company when we are going through bakersfield and their asking us where we are headed because we are not going to southern california which we NEVER said we were going to southern california!! we explained where EXACTLY we are going and they let it go...we make it back after the weekend and we detail the car so its spotless before we return it and we go to the dealership to get our deposit back and they tell us that they are charging us for extra miles because apparently the package we purchased for $70 WASNT unlimited it was for 700 miles! then they also notify us that our insurance company doesnt transfer to rental cars( which they would have known before we left because they contacted our insurance company for insurance verification) but they didnt bother to tell us that they were going to charge us for insurance until we went to return the car!! needless to say this company is a joke! they charged us $185 for insurance and the extra miles and then tried to make it seem like they were giving us a deal by knocking down the mileage rate from $0.46 per mile to $0.30 per mile!!! THIS COMPANY IS RIDICULOUS!!!!! A WASTE OF $$$$$!!!!! i will be contacting the BBB and filing a complaint about this company!
The car they gave me to rent was ripped, trash inside and torn up. Over price for the shittiest car on the lot. Unsatisfied service. I wouldnt reccomend this place to anyone and I wouldnt return myself.
Worst customer service and very mob like.A complete rip off for those that dont know any better! Stay far away from this place!Andy is the worst of them
Excellent services, New cars in perfect condition for great prices, and Great customer service.
Worst company ever. they have the worst cars, everyone is a criminal,or who is not legal in the us . they charge to pick you up, they charge $15.00 just to run your debit cards. they look for any reason not the give your security deposit . the owner is gus and will steal every dime from you as well. all cars has a gps on it and they can turn it off on a moment notice. witch mean very unsafe . multiple law suites against this shady company. DO NOT CALL THEM UNLESS YOU PLAN TO GET A SHITTY CAR AND NO SECURITY DEPOSIT BACK. look at all the reviews . just us all dont do it. the only thing they have is a soc, lasvegascashcarrentals. other than that nothing.
I just moved to Vegas and was thinking of getting a car from these guys for a little bit. After seeing how they shut someones car down in the middle of the freeway, I gladly will be sticking with my regular places.
Great customer service Trina
Over priced company charging to many feesDiana lady at the front desk is very rude and unprofessional! They did not return my deposit for $300 that I paid.
Good luck getting your deposit back
No selection to choose from and the car we wound up with has major damage to it and was dirty.
Wouldnt recommend this place to anyone. Save your hard earned money.
Horrible customer service, they over charged and gave me the car filthy dirty inside and out. And the car is in horrible conditions.
Best Staff, excellent service and rate......two minutes from the airport.......
They are nice but too expensive for the kind of cars they have.
Easy car rental place..cash only!!!
Well organized and so easy to work with, this is really the best
Worst place ever, do not ever come here to rent a car ! It’s a scam & false advertisement . They will steal your money & they have very few LOW QUALITY CARS
Worst company ever they have Crack heads working 4 them, horrible
Greatest car rental in Las Vegas with great selection!
Over charged me refuse to return ma deposit provided me with unsafe dirty cars that looks like they buy them from the auctions and then rent them out customer service is very bad will never go there again
Best cash car rental in town!
This place should not be allowd to be in business they are the absolute scum of the earth they lie cheat and steal and they think that since there customers are trash they they can treat the garbage bad and the garbage customers as the owner calls them cant or wont do anything to stop them from lying cheating or stealing this man has no class he is a piece of one day hes going to have to answer to god and then its straight to hell for him!
Worst ever dont go here
Never took a Auto there but it haves High Star Standards and Reviews
The cashier was nice
Great service
Not pleased.
Horrible services!
Garbage company
Great service