The service tech has positive attitude makes their job seems fun and interesting. I am pleased with the service performed and user-friendly instructions provided for system operation. Thank you for all the effort taken and providing exceptional service to us.
I got an amazing service from their team. They were professional, responsive, and knowledgeable. They knew what they should do at the time of emergency. Fast Response Services have the most experienced team. Highly recommended!
We had a 100% positive experience. They are professional, very reasonably priced, knowledgable and extremely hard working. They stayed until the job was done right. We were impressed from the beginning with their desire to improve our system and ensure our comfort. They went above and beyond our expectations. I would highly recommend this company.
Ricky was amazing! Came in, was very professional and friendly. Ensured I understood everything that was currently going on with my A/C unit and what repairs needed to be done as well as recommendations for changes that would make life easier with a newer system. 10/10 would recommend.
I have been living in my home for close to three years, and have always had AC issues. We’ve even replaced our AC and anytime we had and issue, we’d call an AC Tech from different companies and they’d always tinker with it for 15-20 minutes and if give us a vague response or a good for nothing opinion… until yesterday.My husband and I had been struggling with our AC yet again and called Fast Response, they were super professional and friendly on the phone, and had a tech out within that same hr, not only did he come out and access the situation, he also spent the entire afternoon getting to the root of the problem so that it wouldn’t happen again. We’d given him our history on this situation and how others never seemed to go this in-depth on our issue and we thought it was just an issue with our home . So not only did he fix the main reason for the call, he also fixed what had been troubling for the past two summers! He was super empathetic friendly and you could tell he enjoys what he does in helping others. Even let my husband make trips to go grab parts so that we wouldn’t have to spend an arms and a leg using his parts. And he didn’t charge us a ridiculous amount after all the work he’d put into it! SHOUT OUT TO RILEY! You’ve been such a help ! If y’all ever need help go through these guys! They definitely know what they’re doing
Very impressed with the quality of their work and attention to detail. They are knowledgeable, professional and you get great customer service. Zach was the technician that performed the work and we were very impressed and pleased with the job that he did. We definitely plan on using their service again in the future. Definitely recommend them!
Out of all the services that my family had to use to maintain our AC unit, Fast Response Services has been the BEST . Zach & Tracey were here on time and ready to get to work ! Before I knew it they were all finished and completely cleaned up their work area . They were both very professional and explained to me their procedure and answered ALL my questions. If you need great professional work call them !
We used Fast Response Services (contracted through another company - A/C Vets, who is also awesome!) and could not have been more satisfied! As the weather got warmer, we decided to replace both old units that were 20 years old. Being retired military, this is our first home and we were pretty clueless on the cost. We received a quote that was almost $2,000 cheaper PER UNIT (PLUS free/included add-ons) than two other local companies we got quotes from. Aside from the price savings, the work was incredible! It was fast, on time, professional and just an overall easy install. Were just so impressed and so grateful for the time and dedication we were shown. We literally had it done 2 days after agreement. Installed 2 units, vents/ducts cleaned and drywall repaired/painted after the job was done (which was very little as they did no damage but a small chip in the closet, where the attic access was). Thank you so much Fast Response Services! You guys are absolutely awesome!!!
Our A/C died on one of the hottest days of the year. All provided superior service at all levels. Callan, Zach and Bryan were professional, helpful and very kind. I highly recommend this company. Thank you.
I can’t say enough good words about Milton the tech and Ryan from the main office. My A/C went out Sunday night and by Monday 5pm I had a new unit that was blowing cold air.There scheduling was efficient. I received notice when the tech was on his way with no delay. I was a little hesitant by pricing but there proposal was very fair and no unnecessary up-sell.Fast response knows their stuff. There was no hold ups and the process was smooth.I am happy I found an honest A/C company.Thank you fast response.I’m sure my Neigbour will need a new A/C unit soon. See photo.
Hassan was our technician, he showed up quickly, very friendly, efficient, and I would recommend this business to anyone looking for help. Got us back up and running in short time. Awesome job!
Unit wasn’t working and tech found low refrigerant. His quote to find and fix the leak was two thousand five hundred dollars. Had him replace refrigerant instead and had someone else come out. Turned out the leak was caused by a plastic cap some other Vegas HVAC used to replace my metal caps. The leak was so obvious too since oil stains show up where it happens. So 2500 bucks to find a leak and use a sniffer where it was so obvious showing… I got it fixed for 200 with appropriate caps. Stop gauging people
Poul was quick to respond with a whole house furnace/ac installation estimate. They provided an informative breakdown of different models. Also, gave recommendations on what’s best for your budget. The HVAC guys provided fast and professional service all around. This also goes for their duct cleaning crew, who also completed a small side job during HVAC install.
Zack was quick, friendly, and most of all accurate in diagnosing our problem.
This company really is fast! I had an issue on a Sunday night and the next morning Shelly and Fabio were there to save the day. They were prompt, friendly, and considerate. They got right to work and quickly found the problem. They had the parts on the truck and were out of there in a couple of hours. My A/C is back to cold status and I thank them for their great work at a fair price. Overall this company really gives you a sense that you are a valued customer. Plus I got a great tip from Shelly on a sushi joint. I will definitely use them again, so should you!
Fast Response is such a great company with amazing ac repair services in Las Vegas.
This was extremely good service from this team. They were on time and did a great job. They wore face masks while they were here. I will definitely use their services again. I highly recommend this company.
Very good service provider, recommended!
I am so happy we chose to use Fast Response Services. Their prices are affordable, their work is amazing. They works from the beginning to end. They coordinate a plan for the day of installation and then to be sure you are 110% happy with the final service. He is patient and happy to go above and beyond so the entire service is exactly what you want. They are so fast and efficient. all that experience paid off So grateful.
They are indeed fast and offer comprehensive services including installation, ductwork and service.
Ill give these people 100 out of 100 for their best services including great prices, products/equipment they use, professional and much experienced team and for the right recommendations about my systems.
I am very sad to say that what I thought was a great firm has disappointed me in the long run. My issue was not $3100 that they charged me to fix duct work which they claimed was the issue with my AC. The issue was I needed a new system altogether with duct work to be repaired in addition to this issueI thankfully found a great AC firm that fixed the matter after I spent the $3100 for repair I’d duct work to Fast Response. I am very sad to say that I was duped by this company!
Fantastic service, consummate professionals!
Ask for Steve. Very polite, professional, and knowledgeable. He knew exactly what was wrong with my A/C unit within a few minutes, and had it fixed within a reasonable amount of time as well. Fast Response also gave me a quote that was much better than I previously got from Goettl.
Michael was covid careful, polite and covered everything thoroughly. Would definitely recommend.
Milton was very professional took a lot of time I would definitely recommend him to do any of the services I need around my house
We had Fast Response Services replace an old air conditioning/heat unit on our roof. The price was good and they did an excellent job with the installation. They showed up on time and finished in a reasonable amount of time, even considering that they had to do some custom work due to solar panels on the roof. They also installed new smart thermometers for us.
Honest, extremely knowledgeable and reliable service providers.The Fast Response team took the time to explain everything we needed and provided a thorough quote. Work was scheduled quickly and our schedule was accommodated. The whole team of technicians were all professional, friendly and hardworking. HIGHLY recommended!
Hi,Shelly arrived on time and looked at both AC units and made some recommendation. I do recommend her for all your future AC/Furnace services.Last not least, this is a great company to subscribe to. I had not so good experiences with some of the other major service providers.Thank you again Shelly
Everyone was so professional and friendly from Shelly who gave us the estimate to Zach and Lennon who did the actual cleaning. I would highly recommend them to everyone. If you go anywhere else you are making a mistake.
Heat wave in Las Vegas and my AC unit dies on me!! William rushed right over and was able to replace my system in less than 24 hours!! Excellent and truly fast response! William was so polite and professional and answered any questions I had! I highly recommend them for hvac services! Im keeping it cool again thanks to Fast Response Services and their fast response 😉
When you have a 19 year old air conditioning unit, every summer is stressful. Will this be the summer I have to shell out for a new air conditioning unit?For the past several summers, we have managed to repair parts to keep our trusted air condoning unit alive for one more summer. However, we were not so luck this summer. I am sad to say, we had to lay her down in the freon pastures in the sky. Thank you for the many cool summers you have provided my family and I.So after Googling air conditioner repair, and stumbling across HomeAdvisor, I found Fast Response Services. Thank goodness. Mike at Fast Response Services was extremely helpful and knowledgeable. He carefully explained all our options from repairing to replacing, that even a nontechnical person can understand. He then explained our financing options, since a new unit can definitely put a dent in that wallet.We now have a new unit that is keeping us cool, at a price point that is manageable, which is actually less than half what was previously quoted from another company. So thank you Mike and thank you Fast Response Services for helping our family in the middle of a Las Vegas summer. =)Moral of the story, if you have air conditioning/HVAC needs? Do yourself a favor and reach out to Fast Response Services for a quote. You wont be disappointed.
Ill revisit this review later.
Great price and friendly service on a new outside condenser. No sales push. Quick next day install.
When my old HVAC stopped working at middle of the day, I called some services provider and they were giving me the estimate of about 2 days then I talk with the Fast Response and they came to me at same day. They were very fast and their price is reasonable. I would highly recommend them!
Absolutely amazing technicians and support staff.
I was pleased with the service
Perfect