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BEST Air Conditioning Plumbing Repair
6260 Stevenson Way, Las Vegas, NV 89120, United States
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BEST Air Conditioning Plumbing Repair

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Kr
Review №1

Best A/C is the place to buy your new HVAC unit. Kudos to this entire team, truly professional and experienced!! I purchased a complete replacement in April of this year and I decided to review this Lennox unit during the hottest time of the year!! Totally satisfied with the Lennox 4 ton that replaced a tired 13 year old unit. But more importantly such a Great Team that I had the opportunity to meet. They send you text messages of who is coming to your residence etc..Every step of the process was well worth it, my house drops ice cubes!!Thank You all, Tony Abraham

Pr
Review №2

I had Best Air come out last year when our AC unit crapped out. They did a great job, so I called them again when our water heater decided to stop working. 2 of our toilets also needed to be replaced. Mike was friendly, professional, and came out to assess our needs and gave us numerous options that worked best to fit our home and family of 5, with 3 dogs. Aside from the toilets, we opted to upgrade to a tankless water heater. The next day, Brendon worked really hard, in a timely manner and efficiently to complete the install. He also cleaned up really well once he was finished. Evelyn was also helpful when it came time for scheduling for the city inspection. I hope I dont have anything else come up with our house, but if I do, I know I can rely on Best Air and their techs :)

al
Review №3

This place really is the BEST! Rob was so helpful, the techs that came out were absolutely amazing! After dealing with my home warranty company for over a month because they couldn’t fix my condenser unit this place was out there the next day with a new condenser and fixed everything and gave me air (after a month of not having it in the dead heat of summer) shortly after my AC was repaired, they came out to fix a leak under my sink, they were attentive and on time and quick. Thank you so much to Rob and the rest of the team for simply being the BEST!

Ma
Review №4

Alex our Tech was very kind and Courteous. He checked our air conditioner and found the the drainage pipe was not connected and suggested that he come next day to install the pipe. Suggested a few maintenance that can be done at a latter time. For now we will have our drainage pipe installed. Price was fare and overall Alex was very helpful with our scheduled appointment and did his job very well. Would recommend to friends or family members.

do
Review №5

Highly recommend from professionalism to the quality of work. Evelyn answered the phone and she was really helpful and had gotten me in same day. The technicians who came out were also very understanding and thorough with their work and got me up and running same day. I’m glad BEST was able to provide the service they did as quickly as they did.

Ra
Review №6

I spoke with Evelyn over the phone and she was pleasant, prompt and professional. Any questions I had she answered and she was very patient with me. She scheduled someone to come out that same day and they were there within the hour. The service was quick due to a capacitor replacement and I was pleased with the service, Evelyn’s positive attitude, and the overall experience. 10/10

B
Review №7

The team was thorough, efficient and did a fantastic job. The value was far superior to other quotes we received for the same project and materials. They installed a water conditioner and softener as well as repaired a ball valve and pressure regulator. We will be back to use BEST again for our next project. Brandon, Juan and Gam did a great job and will be requested next time.

Ai
Review №8

Amazing service from Mike S. & Brendan! Considering the name of this company, they offer Home Water Filtration + Water Softener systems. With Vegas being known for its hard water this was an investment.Mike was very professional & informative with the entire process and provided options that catered to my household when providing a quote. He also came after the install to inspect the system, go over it with us & ensure we were satisfied.Brendan, the mastermind to this install was very friendly, efficient & thorough. He walked me through the process during the install & made me feel comfortable with what they needed to do. He even went above & beyond & replaced my water valve without question.Big THANK YOU to Mike S. & Brendan for this Quality service!! Excited to feel the difference in the water & also having it safe enough to drink!I definitely recommend!!

Ri
Review №9

Jason from Best Air Conditioning and Plumbing is one of the most professional service representatives I have had the pleasure to work with. He was on time, very thorough and knowledgeable in assessing my unique AC situation, and was just as effective in articulating my various options. He has that rare combination of technical abilities coupled with excellent communication skills. Best Air Conditioning and Plumbing is a highly acclaimed company, and Jason is definitely one of the reasons for their well-deserved reputation.

Mi
Review №10

Alex and install techs were on time, professional, cordial, and followed through with everything they said they would, including laying down plastic to protect our new carpet and wearing booties. They were here for nine hours, in the absolute worst heat of the day (115°) yet they were always polite. Very satisfied with our new Lennox system - but still suffering from sticker shock, to be candid. Weve never had to replace an HVAC system before, so we werent prepared for replacement costs. However, given the level of service and quality of work performed, and the fact that we were only without AC for one night, the cost is justified in our in our opinion.

Ma
Review №11

There is no better HVAC/Plumbing company in Vegas than BEST. Every call is run with honor, integrity, empathy, and genuine concern for what is best for the customer.Every department from ownership and management, to their installers, to their dispatchers, to their service techs is a quality individual that brings to light the greatness in this progressive company and masterfully embodies the values of respect, integrity, dependability, and excellence.Living in Las Vegas for almost 8 years, Ive seen firsthand the difference between low and high quality, a guy in a van just haphazardly throwing parts into your system and a trained professional giving you a high level customer experience, and a company that doesnt care compared to a company that has an honest approach to giving you value for something that everyone needs in this valley.

D
Review №12

Best was top notch from the beginning. The woman who scheduled our appointment was very personable and efficient. She scheduled the appointment for the same day and when our technician, Matt was on his way, he notified us . Matt was a great technician. I would highly recommend this company. I chose them because of their reviews and they deserve the 5 star rating!

Je
Review №13

The best!! I totally recommend this company to anyone who doesnt want half jobs done done by other ac companys. From the person answering the phone calls to schedule to my technician Alex Valencia recommended 100%. Thank you Alex Valencia and Best Air conditioning plumbing repair. I forgot to mention they got Alex in just an hour after my call for service needs. Anyone who wants a job done right the first time call them.

Fi
Review №14

We called Best Air Conditioning Plumbing Repair when our initial A/C company was a no show..BEST AIR was quick to schedule a technician to arrive within 2 hours of my phone call. They kept in contact with me in the interim, communication is the key to any company and they went above and beyond.Alex was prompted, courteous and answered all my questions. After the initial inspection he explained 3 options for us. We made our decision and the work was completed within the hour bringing comfort back to our home. We will continue to use them as our primary A/C and and Plumbing needs

Ri
Review №15

Brandon Wright flushed our water heater, looped the water system so we can still have running water, pending restoration evaluation. This happened on my wife’s birthday and he went completely out of his way to help myself and my 85 year old Mother. I highly recommend this company and definitely request Brandon.

Pe
Review №16

Alex from BEST AIR was amazing! Had amazing customer service skills and fixed are A/C issue as fast as he could. My family and I were without air for a few days and he was so sympathetic made me feel valued as a customer. There dispatcher also was amazing they had Alex out in route within the hour when i called. Truly BEST AIR, please take care of Alex he deserves a raise he went above and beyond for my family and for that im very thankful.

Ca
Review №17

Had some issue with my new unit called Beat Air condition and they rapidly send Chuck out to take a look, i dont know much about AC units but Chuck quickly told me the problem and got it fix at a really affordable price. This company is true to its name BEST air conditioning. Would definitely use them again and recommend them to my friends.

Ja
Review №18

Brandon Wright, a plumber with Best came out to perform our scheduled maintenance. He was friendly and helpful. Very friendly and courteous as well. I would definitely recommend him and Best if you need service.

Qu
Review №19

I had an appt scheduled between 12-4pm but right around 11:30, Alex Valencia called me that he was on his way. He arrived promptly and immediately put on shoe covers. Once I showed him my problem, he immediately knew what the problem was. Alex fixed the repair in about 30 minutes and also gave me some recommendations on how my unit can work more efficiently. He was thorough and professional and a very good technician. I would definitely recommend him and Best Air Conditioning and would use them again.

Wi
Review №20

Cole took the initial call. After getting the details Matt was scheduled to come out between 6:00 and 10:00 tonight. Matt called to confirm, reviewed the work order. Less than an hour later, there were two cancellations. Asked if he could come now. I said a resounding yes. Work was completed in minimal time. The house is already cool. I paid Matt upon receiving the invoice. I am a very happy customer and highly recommend Best for outstanding professional service.

Du
Review №21

We had AC problems and of course, it was during what felt like the hottest week in the history of Vegas. Robert helped get us squared away very quickly and was very thorough with his explanation of the work being done. Great service, will definitely use again.

Ch
Review №22

Mike was very friendly and professional. Helped educate us on the pros and cons, balancing out repair versus replacement of our water heater. Very knowledgeable would definitely recommend. The company texts you the name and picture of who is coming to see you, along with a gps map of how far away they are. Helps greatly in case you have an errand to run, or if you have reservations of a stranger coming to your house. Overall very pleased with our service. Would definitely recommend!

Mi
Review №23

Josh and David installed my new HVAC system and was happy with there work and professionalism.THANK YOU

Me
Review №24

My technician, Khudar, was great! He fixed the issue quickly and made sure the AC was good prior to leaving! I asked a million questions and he patiently answered all of them.It was easy to schedule an appointment with BEST. They are professional and treated me with respect.

MK
Review №25

We have used Best in the past and have been very satisfied. All the technicians are courteous and respectful, very nice young men. Replaced one of our a/c units, while not inexpensive we are completely satisfied with our choice. When the other one goes, prob soon due to age, we will call Best.

Te
Review №26

Excellent service by Alex here. Awesome job in making my AC unit get its repair and couldn’t have asked for a better service. Would recommend to my friends and family. - Daniel

Ni
Review №27

Had our AC unit go out on Sunday and were scheduled for first thing Monday morning. Came out and did a quick diagnostic and the unit was up and running again within an hour of getting to the house. Highly recommended!!

Tr
Review №28

Matt was amazing. Gave me tons of information about the problem and the diagnosis. Pricing was clear and up front. It is obvious that Matt knows his stuff and Best AC clearly hires and trains top notch employees. I will definitely use Best AC & Plumbing repair again in the future.

Ka
Review №29

Weve had multiple techs come out as we have had this company do a lot of work in our home. Both Mike and Alex where the main guys who explained everything and worked within our budget to get what we needed! We had a whole new AC and filter system installed as well as new ducts and we are now working with the company to get a tankless water heater, water softener and filtration system.They have been super professional and all the techs that have come by to do work have been amazing!We will continue to use this company for all our AC/heating and plumbing needs!While they arent the cheapest they are 1000% worth every penny!

Ma
Review №30

Alex, came to check our unit and he was very professional. Gave us a called before coming and got here in less than the given time. Checked our unit and made the necessary repairs in a timely matter. Will definitely recommend the company and Alex to provide you with a excellent service.

Bl
Review №31

I needed a water softener installed at a new house and had a problem with a shower. Mike from Best Air Conditioning and Plumbing inspected the situation and provided an estimate for the work. He was very thorough in explaining the issues and walking me through the options. He wasn’t pushy at all and was very friendly.A week later I had an issue with a toilet and he came to take a look. Again he walked me through the options and then took care of the problem very quickly. I don’t like having plumbing issues but I feel very comfortable knowing that Mike will always take good care of my problems.

Ri
Review №32

Matt did a great job! Professional and friendly. He checked our system and went over the problem areas. He showed me photos of the areas that needed attention and explained what can happen if those parts were to fail. With small boys and dogs at home I cant take the chance of my A/C going out. Also have to give kudos to Robert. Great guy and his goal of customer satisfaction is what I look for in a company when services are needed for my home! Thank you!

Di
Review №33

I cannot say enough! Rob M total professional, honest, and didnt nickle and dime us, Best Air Conditioning Plumbing and Heating put their customers first, they arent looking for a quick fix but a customer that will not hesitate to call for years to come knowing they can trust, the job done right, fair price and quick response! Thank you so much !

Ga
Review №34

I have used them for all of my HVAC and plumbing needs. They work hard and stand behind all of their work. I highly recommend.Edit: Water heater did not work after installation. After a week of cold water Best cancelled my appointment for repairs. Also their HVAC installation did not pass my home inspection. 3/5 stars.

Ty
Review №35

Mike was so friendly and helpful. Work was done quickly. Thank you for such great service.

Ra
Review №36

Jason got here earlier than the time they had told me he did great. Going through out he fixed really fast much appreciate the fast response thank you Jason,recomend their service 100%,thank you again.Ray.

Ma
Review №37

5-star service, technician, company. Will definitely use again in future if necessary. Very impressed - this is how all companies should be run! Bravo Best A/C.

Mi
Review №38

Courteous from our initial call to the time the technician left our house. Same day appointment. No attempt to upsell or misrepresent the issue. Just quickly diagnosed and fixed the issue and gave a good assessment of the overall health of the unit. Took extra steps with the paperwork in an effort to help ensure our home warranty would reimburse us. Very pleased and highly recommended.

Al
Review №39

Great customer service by all the employees I dealt with. Jason, was friendly, quick, efficient and didnt try to sell me anything . He just fixed what needed to be fixed. I will definitely use this company again for my air conditioning needs .

Ya
Review №40

Very easy to make appointment online for emergency service. Alex was very professional and detailed. Our A/C is working now and will have them back to do regular maintenance.

Bi
Review №41

We had 1/2 of our AC go out at about 5:00 PM and called for service. They said theyd have someone out soon and within a couple of hours, Alex Valencia arrived. Alex was entirely professional, courteous and friendly. The problem turned out to be the low-voltage wiring and as an Engineer I can tell you that is a problem thats hard to ID and correct. Alex hung in there with several trips into our super-hot and small attic but got it corrected and the frosty air flowing! Best of all, the cost to us was zero because he identified the problem as being covered under our warranty with Best AC.Overall just a terrific experience with Best and with Alex. He is just the type of professional young man that you welcome into your home! Thanks Alex!!

el
Review №42

I was fortunate to have Brendan and David do my work of installing a new A/C and heating system. I really have to say I was most impressed by these two men and also Jason who sold me the system. They were all very friendly and business like...besides that they looked good. Many times, people who work as they do, dont look too sharp, but they did. Yes, I would give an A+ to all three men as well as the company and I will recommend the company every chance I get. Thanks for being the BEST !!

Mi
Review №43

Your plumbing technician Mike was great. He diagnosed all problems and replaced a toilet in no time. Very quick efficient and professional. You have gained a new customer!

A
Review №44

Highly recommend BEST. Our agent Alex V was extremely knowledgeable, helpful and friendly, we will be requesting him personally for future work and visits. Have been in Vegas 30 years, Alex was one of the top techs Ive ever had.

Mz
Review №45

David was an awesome tech—diagnosed and fixed the problem with my A/C unit easily. Super friendly and professional, he answered my questions as he worked. He also advised me on maintaining my current unit and upgrading to another in the near future.I will definitely give BEST a call 🤘🏾

Br
Review №46

Matt showed up on time, gave me a courtesy call and even waited for me to get home after he had already arrived. Once inside, I explained to him my concerns and he was able to address them and fix them right away. I expected a huge bill and it was a fraction of what I expected. I like to understand exactly how things work and why, and not once did I feel like Matt or his employer were trying to Swindle me out of money. He explained every single step, gave me some ideas for other upgrades down the road and after I told him that some things are out of my budget he said thats no problem and dropped the subject. Which I can appreciate greatly. Ill definitely be calling them for my next repair need

er
Review №47

After trying a “popular” AC repair company we opted for a second opinion. I found the company via Google with many great reviews and gave them a try. Our technician Alex, showed up promptly and was very professional! They gave us a great price and was able to work on the unit the same day ! Our unit has been broken for what feels like FOREVER and I never thought I’d be able to afford to fix it! This was an amazing outcome!

Ti
Review №48

I called Best as a second opinion because I was told I needed to replace my HVAC system by another company. Well, Dave was awesome! He fixed the issue in 30 seconds!!! No new unit needed. With his skilled eye and experience, he saw a wire was out of place and fixed it in a snap. Thank you Dave! Definitely calling you the first time in the future 😉

Er
Review №49

So friendly and professional! Jason, explained everything very clearly and let us know ALL our options. So glad I found this company.

Su
Review №50

FANTASTIC RELIABLE HONEST SERVICE. My outside a/c fan stopeed working. It was so very hot inside my home. I called Best A/C and got a service call the very same day. Alex V came to my home, he was very professional knowedgeable and honest in his assessment. He did all the work and did a GREAT job. Dont hesitate to call this company for all your A/C Heating needs. Very honest. Susie

Ca
Review №51

My husband called Best Air and they came out the same day and Alex Valencia provided amazing service from when we received the text to fixing our AC unit!

Kr
Review №52

I love how easy it is to get a schedule from Best Air. Jerome was efficient and good with explaining the results of our AC tune up and maintenance.

Ro
Review №53

I called Best Air Conditioning to obtain a second opinion about my home HVAC system, which my current service provider said one of my AC Unit compressor was shot and the entire system needed to be replaced. Matt came to my home and spent a couple of hours examining my cooling and heating system. What a shock to hear him say that my AC compressors were not “shot” and were operable. I have a 9 year old system. Matt spent a considerable amount of time with me explaining my system, suggested areas that were struggling and offered very sound advice on the options of repairing, improving or replacing. He spoke with honesty and candidness about the pros and cons of repair versus replacing. It was refreshing to see such dedication and professionalism and a true concern for my families best interest. His honesty, professionalism and dedication to customer service was beyond reproach and speaks highly of the company.

Ma
Review №54

Best is...well...simply the best! And Ive had plenty of experience with other companies. Best keeps you informed in a timely manner regarding appointments with emails, texts and calls. Jason, and others, are very friendly, courteous, professional, knowledgeable, and thorough.

Sh
Review №55

Jason was prompt, knowledgeable, friendly, and explained everything thoroughly, before replacing my thermostat. I am very well pleased with the quality of service provided.Thank You Jason!

Su
Review №56

Adan is very professional. He is also very nice. He was prompt and organized. He did a great job replacing a motor. He is a meticulous worker. My dogs loved him!!!

ch
Review №57

They also changed out my water heater and brought that up to code very thorough always prompt - Mike and Taylor are great - knowledgeable - Taylor did a great job on the water heater install. The roof top unit swap they did with a crane was seamless and my heating/cooling bills have gone down drastically - they also installed a mini-slip system in my living room. All in all a great company great products great service.

El
Review №58

Immensely grateful to Alex and his supervisor for giving us an amazing financing plan, as well as bringing over temporary AC units 🙌 You guys saved our lives, thank you so much for the friendly service and timely response!

sh
Review №59

We had our A/C units replaced and then had a tankless water heater put in. All of the people were amazing, and did a great job! I would highly recommend them.

Ry
Review №60

Great place David helped us get a new system installed, Best AC is very professional, I would have given 5 stars but the install had problems and started leaking from the drainage pan. I called Best AC and sent someone to repair the damage the very next day. Any damage caused from the install is covered by them.

La
Review №61

Ive been using their services since 2020. They are readily available and reliable. I hope to continue a lifelong connection with this company to address the maintenance for my entire house.

Am
Review №62

This company’s name definitely doesn’t disappoint! Our Technician Alex V. is super cool and very informative. He makes sure to explain everything clearly for us to understand and then makes sure the job at hand is done right.

Pe
Review №63

March 9, 2001It is a pleasure writing a very positive message of praisefor Best Plumbings professional team of Brendan, Nikko andDavid - all under the leadership of Mike Burrs assembled crew.Mike was at our home and slowly heard our needs whilecarefully noting other potential issues, with our 1994built home. He prepared a perfectly itemized list ofwork to be done, cost breakdown and then negotiateda very fair and acceptable $ price - which we approvedBest Plumbing to do.From start to finish the work done was neat and careful.When done, every part of the job was cleaned up to ourtotal satisfaction.We never got this service from the home warranty companiesnor from any random plumber pick sight unseen fromgoogle or yelp!Best Plumbing came recommended to us and my wife and IRecommend this company (and crew) very highly!Please consider real pros to do plumbing work inyour home.Perry and Jeanette Cohen

J
Review №64

Quality service and friendly staff. Best Air sent over Mike, John, and Chad to change out and replace our commercial water heater. The company outshined in superior service and their staff was friendly and super professional. Highly recommend!

ya
Review №65

Jerome was very helpful and insightful his work was very sufficient and out of this world he deserves a raise every month

Cj
Review №66

Brandon Wright came to do plumbing inspection and diagnosis. Knowledgeable and trustworthy I will be getting future services at best ac

Ja
Review №67

These guys are great! From the estimate to the installation - they know what theyre doing and really strive to make the experience the best it can be. Our AC died and needed a custom part, so David walked us through the estimation process, outlined what we needed and what it would take to get, and then install the part. The installation crew - Brendan, Ben and Manny - were personable, super-professional and went the extra mile to not only get the job done, but also to make sure we were happy with the results. Thanks so much guys! It was a great experience all around.

Hl
Review №68

HVAC team is professional. Khoder Hachem was good, truthful, transparent, knowledge and helpful.Plumbing team, on the other hand, needs to improve to be in line with their corporate value.Edit: The company is very responsive and take responsibility till the end. We end up being very satisfied with both Aircon and plumbing service. Technicians Khoder Hachem and Mike Scavetta are the best. Thank you Best Aircon plumbing service. I recommend this company. It is truly a five star company. 👍👍👍👍👍

Li
Review №69

Had a great experience and would completely recommend this company!!! Had Duct cleaning in the morning and AC maintenance in the afternoon. Both were very professional and went over everything they did. Thank you for all that you do!!!

Ce
Review №70

I called Best air conditioning at 10 am. They sent an amazing air conditioning tech by the name of David within two hours. David was able to diagnose the problem within no time. He went over the different options and my air conditioning unit was working within the hour. I am so thankful I found Best air and plumbing to service my unit from here on in.

To
Review №71

Matt was very knowledgeable and answered all my questions. Was able to fix the problem real quick so we can have ac in this las vegas heat. Will definitely use him again.

Ro
Review №72

From the first call to our service tech, Alex, coming out to tune up our A/C, every contact was polite, friendly and knowledgeable. He showed up on time, did a great job, didn’t try to oversell! Absolutely recommend!

Le
Review №73

Mike is great! Always on time, respectful and very knowledgeable. BEST needs more like him!

Ta
Review №74

They sent someone out 2 hours after I called. Matt had my AC working in an hour. I will have a great nights sleep. Thanks for everything. I will use you guys again.

Ke
Review №75

Alex was awesome. He was on time, informative, and efficient. The cost of services was right in line with our expectations so that’s a plus. We will definitely be utilizing this company in the future. Thanks again Alex.

wi
Review №76

This crew under the leadership of Brenden did a fantastic job, and in great time. They removed both of our heating and cooling systems, and replaced them with two Lennox systems. The work was completed in less than eight hours. They didnt damage anything and cleaned up everything when complete. They provided detailed operating instructions of all equipment prior to leaving. Uniforms (with name tags, and masks were worn by all). This was an exceptional team.The price of the entire job was very reasonable, and I would recommend this company to everyone.

Pa
Review №77

Omg. My experience with Best Air conditioning was the best. First of all I like how they kept sending notifications regarding the technician arrival, a picture of him, and calling. My technician was Matt and he was so professional and explained everything so that I could understand. He was very courteous and gave me all the pros and cons to getting my heat back on and working again. I would highly recommend this company based on the positive experience I had with them and Matt.

Li
Review №78

Robert and Jerome were fantastic. Neat clean friendly and quick

jo
Review №79

David came out and gave excellent service! We called this morning and they arrived inside 2 hours! I was surprised tgat they could not only arrive diligently, but David took care of our problem immediately and now we have a Cool home! Thank you for your excellent service!

Di
Review №80

Alex is terrific!!! From the moment we called Best, we received exceptional service. The lady who schedule our maintenance was very professional and our serviceman was great. Very professional, very knowledgeable, and very prompt. We couldn’t have asked for a better experience and we would never consider using any other company for our air conditioning work.

We
Review №81

Alex came on time and quickly diagnosed the issues we were having. He thoroughly cleaned our unit and replaced the part we needed. We are now on a yearly cost affective service plan.

Ke
Review №82

This company is absolutely wonderful. I had Jason come out and he was very polite, helpful and friendly! He was able to answer all of my questions regarding my system and indoor air quality. Their staff is also taking the proper Covid precautions as he wore booties and a mask the whole time. Highly recommend this company due to their exceptional service. They care about their clients!

Le
Review №83

We discovered our water heater was rusted through on the bottom after moving into our new house. Michael from BEST Air Conditioning and Plumbing made the process of upgrading to a tankless water heater painless and affordable. Steven and John did the installation and we had hot water back before I expected. Thanks to the amazing service of BEST Air Conditioning and Plumbing they now have a lifelong client!

Ma
Review №84

BEST installed the Lennox air conditioning unit and a new furnace.workers did not complete the work. Despite assuring they wold retun the next day, they did not. No follow up.To thei date the have not ever returned to complete the job,BEST Installed the NOVO water system. Did not complete the contracted plumbing work.No follow. No return.Next step, contacting the Nevada State Contractors Board and the Better Business Bureau.

Vi
Review №85

Matt was professional explained all options and was honest in his assessment had everything he needed and fixed the problem. Very happy with his service.

Do
Review №86

Michael, Brendon, and Taylor were extremely professional and responsive. Even though they encounter unexpected difficulties, they work well past the time allotted to finish the job in one day. My 83 year old father supervised the work and I have had previous contractors walk off the job because of him. He said this was the best company he has work with.

Ne
Review №87

Very Unprofessional!!This is a SCAM compay!!! EVERYTHING WAS GREAT BEFORE THEIR ARRIVAL! Original calling for AC tune up, then the tech came and did an okay job on that (my AC was running good since its quite new, but he quoted me for a bunch of problems which cost about $700 to fix). I did not agree on the solution but did bought the maint package that they offerred (this is another issue- its $19.95 a month and have to stick with them for 2 years, if not you will be charged $200 for cancellation even though you are not satisfy with their service). Anyway, the maint package included a free plumbing inspection so i went ahead and scheduled it. The tech came for plumbling was even worst!!! I DID NOT HAVE ANY PROBLEM IN MY HOUSE PRIOR TO HIS ARRIVAL. However, after the inspection, he quoted me for a $2500 invoice to fix the problems ( my house is new and Iknow FOR SURE those are not problems which could cost $2500 plus I just installed the water softener for about 6 months, so its branch new pretty much). After the inspection, I did not agree on the invoice so i said i would pass on it. And the same day!!! After he left, my water tasted very salty!!! I knew he must did something to the water softener so I called and spoke to the manager. He told me that was conscidence?!! But it was working good before he came?!? Alright, fine, one thing might be a coincedence, next thing, the same day, when i took shower, there was no hot water!!! ( and since i bought this house, I NEVER EVER HAVE THIS PROBLEM BEFORE,but yet out of sudden, right after his inspection?!). So everything started falling after his visit?! Trying to call the manager but no where can be reached!!! This is not okay to do business with no ethic like this!! Very disappointed and now I would not feel comfortable ever for them to come to my house anymore ( who knows what else they gonna break to try to get clients money). And of course, when i tried to cancel the annual maint package, they wanted to charge for $200 cancellation!And plus now i have to spend money to fix all the problems that they left behind?!! So BEWARE EVERYONE, BEFORE YOU CALL THIS COMPANY!!!Updated on 7/19- Even with all the incidents happened, I would say that this company is at least pretty good at responding to customer. The manager contacted me and offered to come to the house and take a look at the problems. However, I denied the offer since I have already called another company to take care of it after all that happened (sorry, I was not feeling comfortable at the time for them to come after all the hassles). In addition, he also waived the $200 cancellation charge after the discussion. Thanks for at least taking care of this!!

vj
Review №88

So my ac started blowing hot air so I called these guys up since they had high rated reviews. The technician, Khoder Hachem looked at my unit less than 5 minutes and told me my compressor was bad and my fan motor was done. The whole time he was trying to sell me on a new unit for $14k-$16k!!! 😂The whole time the compressor was still good and the only thing that needed replacing was the fan motor which was under $200!!! And if I did need a new unit, this other company quoted me $6k with installation and 10 year warranty! Beware of “Best Air Condition and Plumbing” company! They might specialize more on the plumbing side idk.

Jo
Review №89

Mike and Brendan took care of our tankless water heater install, air duct cleaning and April air filter system. All a pleasure to work with. Highly recommend. Service continues to be exceptional with their maintenance (Jason and James).

Su
Review №90

Arrived on time. Polite and professional! Great job!

Ar
Review №91

I have never had a service visit from anyone who was more professional friendly or informative than Branden Wright . his upbeat demeanor was calming during this stressful time.

Vi
Review №92

Very good and prompt service !Reasonable pricing ! Pleasant service person !

Br
Review №93

Mike Scavetta, John Schwinghamer and the entire team at Best Air Conditioning Plumbing Repair were amazing!

Jo
Review №94

Mike was awesome though out the process. Always informative and keep me in the loop. Very professional

RJ
Review №95

Mike was awesome!! He changed out my garbage disposal and was fast and really friendly. Definitely looking forward to working with this company more in the future!

Ra
Review №96

Brandon Wright is amazing!!! Knows what he is doing and very informative!!

Ad
Review №97

We had our water heater changed out today as our previous one has reached the end of its warranty, and we all know water heaters dont last long after the end of a warranty. Mike, John, and Taylor were great! they were very professional and friendly. Our old water heater was hauled off and they redid the pipework and all other parts leading to and out of our new water heater. The next 6 years will be worry free as they service their own warranties and this makes repairs, if needed, quicker as you dont have to go through the water heater companies and deal with long waits and service appointments that can be a week or more out. I would definitely recommend them.

Ja
Review №98

Wonderful service, took the time to repair my AC on his day off. Highly recommend them.

Em
Review №99

Last min call, had no HOT water. Mike came out within an hr of call. Help with the tankless, did an excellent job to getting us back on track with hot water. Just ask for Mike

Pa
Review №100

Mike, is a very respectful and courteous young man. He is very knowledgeable in his trade. We were able to understand everything he did to fix our kitchen faucet. He also provided us with information for a future tank less water heater project. Great work. Great people. Great service. Price was on the higher side but it was worth it for the advice and individual attention to detail. Highly recommended!

Information
100 Photos
100 Comments
5 Rating
  • Address:6260 Stevenson Way, Las Vegas, NV 89120, United States
  • Site:https://bestairconditioningplumbingrepair.com/
  • Phone:+1 702-577-0588
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Air conditioning store
  • Air conditioning system supplier
  • Air duct cleaning service
  • Air filter supplier
  • Drainage service
  • HVAC contractor
  • Plumber
  • Water filter supplier
Working hours
  • Monday:7am–7pm
  • Tuesday:7am–7pm
  • Wednesday:7am–7pm
  • Thursday:7am–7pm
  • Friday:7am–7pm
  • Saturday:7am–7pm
  • Sunday:7am–7pm
Service options
  • Online estimates:Yes
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