Terrell did such a great job! Very nice, efficient, and super helpful! I appreciated all his tips and his thorough inspection. I will definitely be giving them a call again.
What a great experience! Robert was so knowledgeable and friendly. He fixed our issue and told me what to lookout for in the future. Pro Tech is the only company I’ll use in the future.
Robert was on time, professional and worked quickly to get my AC back up and running and my house cooled down.
These guys have been fantastic! Terrell was super professional and thorough and more importantly reasonably priced. Highly recommend.
Not possible to have had a better experience in a situation upon turning on the a/c the first time for the season, and getting warm air. Once Pro Tech arrived (ON TIME), I was completely satisfied with all aspects of their work. Glad to have John and his crew as our regular climate system maintenance team...HIGHLY RECOMMENDED.
Tyrell came out clean my system. Did a great job, very nice guy. Would use them again
When I called to see if I could make an appointment to have my two units looked at the phone was quickly answered and the gentlemen I spoke to talked to me like wed been friends for years and we even had a few laughs. I didnt expect them to get me in quickly but crossing my fingers I asked and they got someone to my house same day.Our tech was Terrell. He was super nice and when I asked for an a/c maintenance, he explained at this time they were doing heater maintenance because its to early for the a/c side. Heck that works for me. Always good to have the heater checked. Terrell listened to my concerns about one of my units and even though it didnt make the noise I had been hearing (we all know things never make the noises when a professional is around), he still listened and was amazing at answering any question I had. Plus his energy level as he bound up and down four flights of stairs over and over was admirable.Terrell let me know that they have a service plan that would save me money. When I declined he didnt try to continue to push it on me. Ive had other companies be super pushy or lie about their service plans, but Terrell was honest and gracious even when told no.I will definitely be calling them back in May for the tune up on our a/c unit for the coming summer.Amazing job guys. I am very impressed and will recommend you to my friends! Keep up the amazing work!!
Technicians were prompt, very knowledgeable, and courteous. Excellent experience over all with this company.
Excellent customer service. Shared every thought on every detail during the service. I felt that I could trust the service given. I’ve had terrible AC services that only wanted to get me to replace my AC. Not so in this case. His factual recommendations and understanding of AC systems left me feeling good. I will use them in the future without a doubt.
These guys are great, especially Evan who came to save the day. Thank you for getting us back up and running.
The company bent over backward to fit me into their schedule. The tech was competent, inspires confidence, and the company ought a way to keep cost down.
Very friendly and professional service. Clearly explained issues with my system and recommendations.I highly recommend Pro Tech Air.
Brian Rios is an awesome/ incredible human being. He fixed our air and changed our thermostat with no problem. Quick and easy service. Very respectful. Epic company; definitely will be using this company forever. Thank you 🙏
We have used Pro Tech a few times the last couple of months to repair both our AC units. They were super quick to respond to our needs and very professional. We highly recommend Pro Tech.
Pro Tech Air has serviced my A/C unit for three years and have been great. I will be referring them to friends.
Air conditioning service. We have had terrible luck with the air conditioning company that no one can spell. Every regular maintenance check up finds something that needs work and cost $500+. They recommended we replace our whole system 3 years ago. We declined. We had a complete shut down of our system and called our local service company, Pro Tech Air in Southern Highlands. Brian came out, spent 1 1/2 hours checking everything out and fixing the problem. We were just charged for the maintenance call flat rate. That is a first since moving to Las Vegas that a maintenance call was actually a maintenance call, not a sales call. Use these guys.
Great service! came to my business same day and was able to get what i needed done at a great price!
Very Thorough and Professional!! Explained entire process. Highly Recommended.!
Bryan showed up was very professional and explained to me what was happening with my AC unit and fixed it all while telling me the unit was in good shape and just replaced what was necessary I’ve choose to do their annual AC check up because of our detail, professional and experienced this company is !! Thanks Bryan for an outstanding job
Great, timely service. Very informative and helpful. Thanks guys!
Pro Tech Air has done a great job on my AC units at my rental and my person residence. They were very quick to respond when my AC went out and made the necessary repairs quickly. I really appreciated the fact that they did not try to hard sell me a brand new air conditioner like some companies do. They repaired it for a few hundred bucks and its been running great ever since. I recommend Pro Tech air to people that ask me for a referral because I know they are honest.
We highly recommend Pro Tech. We have been using Pro Tech for years and have been pleased with the quality of their work and prices for all of our AC and Heating. John Nelson, the owner, is a honest and ethical person.Bob and Grace W, Henderson NV
GREAT SERVICE! The technicians came on time and they were reasonable. My air conditioner has never worked as well. I have been using my homeowners insurance and each time a service person has come, no one could fix the problem until Pro tech. I will have them come back to service both my heat and cooling system.
Always a pleasure working with this company. All of their employees are top notch...can’t say too much about the previous companies I have worked with.They are reliable and reasonable!!Awesome job!!
12 degrees warmer❗️I was told that It was less expensive and more efficient to replace the outside unit with a better, a more efficient one with a longer warranty. I would have only done better had I a more powerful space heater for the one Frigid night I spent.
Change out water heater, great job done by both guys.
Extremely professional and courteous. Explained in understable detail and made us feel assured that our system was in good hands
Professional, respectful, knowledgeable
Very pleased with my new AC system. John Nelson & Jonathan were prompt, knowledgeable and friendly from first service call through installation. Installation resulted in some superficial damage to my attic access. John took care of the restoration. Great quality work and it’s good as new. Thanks!
John is a 100% honest AC tech. I trust him 100%good work and goes beyond for his clients.
Outstanding work!
So glad my daughter found John when her system needed replaced. A year later and John just put a new system on my house. Very easy to work with and he really cares about his customers. I highly recommend Pro Tech Air. Thank you John.
I use Pro Tech on properties that I manage and love that I can trust them everytime. They are honest and respectful.
Im so glad a friend recommended Pro Tech Air. Service was prompt, work was done well, and everything was very professional. John answered all our questions and made us feel very comfortable with our installation.. We felt we were in really good hands with him and his staff.
Bryan rocks! Ill call John again and ask for Bryan
The previous A/C technician was taking me in the wrong direction when I contacted John Nelson at Efficient Air. Im very glad I spoke to John. This saved me a whole lot of money! He gave me vital information about selecting the new 5-ton unit to replace my broken R-22 unit.John gave me a price of $4500. I investigated the Internet and found pricing for a new unit (not R-22) ranges between $4400 and $7500. I was pleased to discover Johns price was excellent at the lowest end of the range. The unit he chose came with 10-yr warranty. And his service was excellent, too.His company was dependable, on time, very courteous, and the job was clean and beautiful! They even provided extra service at no charge! Efficient Air is my go-to company for all my A/C needs. I recommend them highly.
John has been very helpful throughout the years. He started helping us when he was working for another company. He then branched out on his own and has since replaced an air conditioner on one of our rental homes. He did a great job on this and our tenant is very happy!!! Keep up the ethical work John!!!
Excellent service, on time, friendly, and explained the process from start to finish. We had to replace our unit in the August heat, and John and his crew came right out. They took the time to diagnose the issue and offered several options until we realized the unit was on its last legs. The guys worked late to get the job done and then even were sweeping up our hallway when it was cleanup time. Our new unit is running great and I could not have asked for a better experience.
We had a great experience with Pro Tech Air, John and all his crew. They are true professionals. We trusted them in our home when we were away to complete the central air installation. John even set up a portable A/C unit in the master bedroom so we could stay in our home while we waited for components to arrive. Our A/C died in July (their busiest time) and John showed up the day I called him to evaluate our situation. He is extremely knowledgeable, honest, friendly, and explains different options clearly. He was recommended to me by a friend who is a contractor and uses him all the time. Look no further for quality work at a fair price.
Pro Tech Air Las Vegas has been servicing my air conditioning/heating system for the past 3 years and I have been extremely satisfied with the service!!! John is very efficient and reliable. If there is an emergency, he will be there the same day, if it is within his capability. I highly recommend him!!!
Our firm, Greater Las Vegas Property Management, has exclusively depended on Pro Tech Air, and John Nelson, for many years in the maintenance of our managed portfolio of more than 250 single family residences. The service is excellent and the pricing is always fair. Pro Tech Air, and John Nelson, are top notch in their fields.
They were fast and professional.
Jon was easy to work with and flexible with my schedule. I have a challenging access panel in the stairwell and he was able to accommodate. Will be using for any future work needed in my home.
Quality service thats prompt, friendly, and honest.The motor on my air conditioner went bad over the summer and they were able to respond same day. They discovered the cause of the problem and worked within my budget to find a good solution. I am very pleased with the level of service and quality of their work.
John and his team were FANTASTIC! I noticed there was a problem with my air on a Sunday night and started panicking. I searched for repair services, noticed ProTech was close, and had a 5 star review. They are definitely worth the 5 starts! John answered his phone (at 8 pm on a Sunday) and was able to come out on Tuesday and fixed my problem! I would use them again in a heart beat and RECOMMEND them to anyone looking for service on their air conditioner!
I had a emergency roof repair on a Friday and after making 22 calls to different company Efficient Air & Roof was the first company to answer the phone and was willing to make accommodations to help me.After rearranged there schedule to help me out they showed up on Friday and fixed the roof. The price was lower then any of there competitor that I called. Great job, Great pricing, Great company.
I had used at least 4 different ac contractors in the 25 years that I have been here. Name any big name and I have used them and felt used on my end .This is the first time I have had a truly great experience when using a HVAC contractor . John and his team and professionals in every sense of the word . A+So much that I have used them for my business and Home, and have already recommended to friends with the same great results.
Great guys! Very responsive and knowledgeable. Had us running efficiently again in no time. Thanks very much!
Our 20+ year old air conditioner died at the end of June and I was out of the country on business. John at Efficient Air was the contractor of choice because he was the first one to look at the house and get me an estimate, was very competitively priced, and sounded the most trustworthy over the phone. I made the right choice because in a days time, the crane was at the driveway, the old unit was removed and a new unit was up and running. Highly recommended.
These guys are real Professionals. Every time I have a problem with my A/C I can call these guys and they can figure out exactly what my problem is and how to fix it. They also work fast. I cant count how many times theyve helped me. I appreciate all the work theyve done for me and I will be sticking with these guys for as long as I live in Vegas.
Needed some help with my new thermostat. I was not seeing sufficient voltage in the thermostat wires to use any of the new WIFI thermostats. After trying 2 different brands (including Nest) I called John @ Pro Tech Air. He came to my house on the same day and corrected all of my problems for a very fair price. Nice to do business with someone who knows what theyre doing.
Great company. They showed up an hour early, didnt try to up sale, were honest and reliable. Thanks again!
Great prices, on time for the job and fixed everything quickly. Ill definitely use them again. Thank you.
Jon showed up fast and provided knowledgeable service at a great price.
The tech arrived and efficiently located the problem.
As a property manager in las vegas we use Pro Tech for every account we have. 400+ accounts and 1000+ transactions including seasonal maintenance a year. 100% satisfied with the superior service we receive from this company.
Their tech John is the best! He made an after hours call and saved me from this Vegas HEAT!!! I would strongly recommend them to anyone!!!
Highly recommend these guys! On-time, great service, no surprises.
Very happy with all!!!