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Pleasant Run Family Dental
1445 W Pleasant Run Rd #500, Lancaster, TX 75146, United States
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Pleasant Run Family Dental

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Ca
Review №1

Well worth it. As a child I didnt have pleasant experiences with any dentist. They never stopped to consider my feelings or to educate me. I.made a vow to find a dentist that would do just that for my children and they did exactly that! Doctor Setti, if I am spelling it correctly, was patient and very informative. She never rushed us and heard all of my concerns. My boys did so well with her and the staff was superb. They were considerate and helpful and made me feel at ease about the entire experience! Ruby is doing a great job at the front desk and the dental assistant was amazing. They went over and beyond to assist my family and I. As a mom of 3, I am always overwhelmed and trying to accommodate each child but here I didnt have to do it alone.

Br
Review №2

The staff and Dr Patel were very friendly and knowledgeable. And we were able to get a Saturday appointment without having to wait forever!

Jo
Review №3

I enjoy going to Pleasant Run Family Dental . Doctor Cooper removed several of my teeth which was a difficult procedure. He’s great. Dr Patel is one of the most kindest as well professional dentist I’ve ever met. Ive had several filling & cleaning procedures done & I’m very satisfied. Thank you Dr. Patel

Le
Review №4

The service was very wonderful and looking forward to my next visit the staff is always nice. Thank you family dentistry

Ch
Review №5

This is literally the best dentist I have ever been to. I have never been a fan of dentists but this place has changed my view. They made sure I was comfortable the entire time. Which is something I have never experienced before.

IL
Review №6

I hadnt been to the dentist in so many years and really was ashamed of how bad I let my mouth become. Dr. Patel and her staff were so good to me and made me feel so comfortable from the moment I walked in until I left. During the entire treatment her and her assistant both kept asking if I was okay, if I needed a break and just kept reassuring me that everything was going smoothly. I truly appreciate the job she did and the professionalism of every one one staff. They will definitely be my go to spot for all my dental needs going forward!

Ra
Review №7

Everyone was nice and friendly!!!!! Had a great experience!!!!! Very clean and professional. Everything was explained to me including the price before the work was done. Will definitely make this my family dentistry.

La
Review №8

I could not be happier with our new family Dentists, Dr.(s) Patel and Seti - they are awesome! The whole staff is friendly and goes above and beyond to ensure an overall positive experience. Thank you guys so much!

Pa
Review №9

Every employee at Pleasant Run Family Dental from the dentist, medical assistants and front office staff showed empathy, sympathy and concern. Nice and clean environment.

sh
Review №10

I was nervous in anticipation of having dental surgery, and thankfully my experience was an absolute success. The numbing was painless and I healed from the surgery without any complications and no pain.

Ed
Review №11

They were awesome! They were fast, I was right in and out. The whole office is very very friendly! I would keep coming.

Te
Review №12

I absolutely LOVE Dr Patel and the receptionist/ insurance rep. A+ patient care! They will always have my business!❤

La
Review №13

Everyone was professional and tried to make me comfortable as possible. Everything was explained thoroughly

Ju
Review №14

WONDERFUL EXPERIENCE 10/10 recommend they have a lot of patience this was my first time going here and I love it they were very kind and nice very professional.

Je
Review №15

These folks are awesome my visit was handled in a very compassionate way. These folks were all very kind and professional. The dentist very kind and very informative in what treatment I needed. Thanks for seeking nag me.

Je
Review №16

Staff were very nice and answered all my questions, great experience.

Ch
Review №17

It was my first visit to Pleasant Run Family Dentistry. They were welcoming and friendly. The wait was a little long, but it was a good visit.

Ra
Review №18

Been going here for a minute now, always taking care of my needs & very affordable, also reliable when not having set appointments.. they’ll make your smile is perfect..

Pr
Review №19

Everyone was very nice . I had a great experience. . Thank you pleasant run family Dental . I will definitely recommend you to my friends and family.

jo
Review №20

I love Dr. Setti! She is really great, and all the people that works there are very warm people. I wouldnt go any where else. She does really great cleaning. I didnt know your teeth could get so clean, look so shiny. Ive been to a lot of places for cleanings, you should go to her office, and you wont be disappointed. You have my word! It was like I had brand new teeth. I kid you not! You should go there and give it a try. I know you would be amazed. Oh! I need to mention bridges. I have one that Dr. Setti made for me. I couldnt feel them in my mouth. You who ware them know how bulky they can be...right. I thought this was it. They wont get better, again I was wrong. These are amazing. I can eat without food getting under then. I ate a hard apple today with bridges...no problem! Do what I did and try pleasant run dental. I forgot to take them off, and fell asleep with them in. They feel like my normal teeth. I will stop here... just go! You dont have to pay me for the tip.Carolyn

da
Review №21

Best dentist I’ve ever been to they are so nice. They make you feel welcomed and comfortable. Furthermore Their pricing is good and the service is unmatched. They have the best doctor, you can tell she is the best at what she do. Also everyone who worked there are very nice . Idk if I’m supposed to be saying this in my review but I actually kind fell in love with one of the people that was working there, That brushed my teeth even though I couldn’t see her cause she was wearing a mask I like the way she talked. God let me stop before I get in trouble. This was supposed to be a normal review. I don’t even know what love is. Sorry for my personal comments but 🙄 all in all great place.

Mr
Review №22

Very friendly, attentive professional I was a little hesitant but after the dentist talk to me I felt very relax . No doble talk, or hidden fees, the secretary at the window very professional informative I’m glad I decided to come to see them ....since I relocated to the state of Texas I have visit several dental offices in the Ferris n vicinity,, service, bed manners, communications skills very poor, thanks god I visit this place. Very good, the dentist is veryProfessional, the technician out standing,,, WHATS SHOULD I SAID THEY ARE OUTSTANDING!

Ca
Review №23

Dr. Patel is the best! Smart, fast, efficient, caring and very skilled with children! Leaves you with a beautiful smile and more confidence!

Do
Review №24

Love them guys they all are amazing and sweet I love going there and I appreciate the time and patience they were taken to get me together and I move so appreciate the doctor

Ri
Review №25

The staff were friendly and everything explained to me.

El
Review №26

I chose them to go to without knowing anything about them. I called and couldnt beleive they allow me to talk with the doctor.She was great. I went and she was so nice and explained everything she was going to do.During my procedure she kept asking if I was ok. I appreciated that. The ladies in the office was so helpful with getting pricing.I will make this my home dentistry for now on.Please call and and ask your questions. Great people.

An
Review №27

Super friendly and personable. Doctor and assistants made sure I was well informed, comfortable and happy!

Po
Review №28

Always professional and make you feel like home!

Cy
Review №29

I havent been to a dentist in a couple years it was a great experience dr p1atel was very patient and easy going on me...she explained step by step as to what she was going during my tooth extraction procedure I was scared and nervous but the dr and her assistant excellent in guiding me through it all. Dr Patel staff was all great. I would recommend anyone to go visit this dental clinic and make it there new dental. Thank yall so much God Bless

Ch
Review №30

1st time in office. Very nice women. I was very pleased.

ro
Review №31

Not that bad this was a great place to get work done on my teeth going back again

Te
Review №32

Very professional and courteous.

se
Review №33

Excellent service by staff and Dr. She made me feel really comfortable after years of always dreading to visit the dentist. A procedure (root canal) that I had done and was fearful of always she made it really assuring and easy-going than what I was previously used to. I would say visiting this dentist over the past year was like finding a gold egg at a Easter egg hunt.

Ra
Review №34

I love it all more people should come to this location!!

Iv
Review №35

I am afraid😨 of the dentist, but Dr. Patel makes it easier to decide to come back. Her caring❤ personality is phenomenal. Even her staff, absolutely wonderful and would recommend for dentist visit.

Te
Review №36

My first treatment with Dr Setti today was GREAT!. She was patient with my anxiety and worked on me pain-free. I would recommend Dr. Setti to anyone who doesnt like to go to Dentist. You will not be disappointed. The Staff were also, Exceptional and Professional. They will even hold your hand if needed

Ka
Review №37

Everyone was very friendly, caring and helpful during my time there.

Sh
Review №38

Dr. Setti and her team are absolutely the best. They are really professional at their jobs and they are quick to get to you. Specially during this COVID-19, they go way beyond to make sure your visit is as safe as possible. Dr. Cooper does a fantastic job on teeth extractions like he did mine today on 7-24. They will work with you on payment plan if you need any kind of major dental work done. You can make payments til your ready to get the work done. So I highly recommend this place.

Ap
Review №39

Dr. Patel and her staff were AMAZING! Very friendly, professional, and efficient! My teeth look BEAUTIFUL! The Lab did a Fantastic job and you cant even tell that I had gaps in my teeth. They were very flexible with my schedule preference so I didnt ever have to take time off from work. Im never going anywhere else and will recommend them to all my friends and family.

De
Review №40

I love going to Plesant Run Family Dental, the staff is amazing and the doctors (Dr. Patel)is super awesome! Thanks everyone for always making me feel special ❤

Ze
Review №41

The entire staff was so professional and caring. I will recommend them to all my friends. I look froward to a relationship with Pleasant Run Family dentistry for many years. After four visits I am still amazed. The same great service every time and the best customer service I have ever seen. Everyone is so nice across the board and I just love my dentist Dr Setti.

Qm
Review №42

They really help me out alot, I love how professional and helpful they where too me.

ho
Review №43

They have a very good and kind staff that had no problem reassuring me because I was nervous. The Doc was nice too. They made sure I was comfortable and that I had no paine during my extraction. I will be working with them to improve my smile.

Al
Review №44

The staff is very friendly and welcoming. They try and work with patients in terms of payment. They provide you with a treatment plan that so that you know what needs to be done. Definitely recommend!

M3
Review №45

They are clean and the doctors are good at what they do got a Tooth pulled only took 1hr from start to finish great job 👏

Ja
Review №46

You all was great

Ow
Review №47

Difficult to explain. They were very nice. I left not understanding some things but I’m not a dentist and I don’t deal with this every day.

Jo
Review №48

Dr. Patel is a sweetheart! She is knowledgeable and patient! I would highly recommend.

Ta
Review №49

They made me feel comfortable and safe and they really went up and above my expectations. I love this dentist office

Sh
Review №50

This is the best place I have ever been to. The staff are friendly and really care about the patients. They got me in and out fast. I would give them ten stars. They have gained a life time patient. I will be sure to tell all my friends and family about them.

Vi
Review №51

Senior mom taken here to get dental work done. I love Dr. Patel! She is friendly, kind, knowledgeable, professional, and her staff is the same way! I plan to switch my dental care to her practice in 2020!

Da
Review №52

Only got x-rays because they couldnt confirm my insurance on Saturday so we will see come Monday how I feel after work is done. Works you in early if possible if you cant make it back for months. Truck driver. Pretty quick after paperwork is filled out.

Ka
Review №53

I was well taken care of 💜

Ga
Review №54

Pleasant Run Family Dental is an excellent place for dental care for the entire family. Both the dentists - Dr. Setti and Dr. Patel, take very good of their patients, recommending the best possible treatment. The support staff are equally good. Great facility. All of my family members get treated here.

Do
Review №55

Great friendly staff that is very friendly and informative.

Do
Review №56

Dr. A Lola i is such a personalable and patient doctor. He take his time and example all treatment options. He remembers every patient and you are not in the dentist forever. They are quick and efficient.

Jo
Review №57

The experience that I had at PRFD was amazing, everyone is so nice and sweet. The service is unbelievable and fast. I am terrified of going to the dentist, but at PRFD, I felt so comfortable and wasnt stress at all. I love my new dentist and staff. Awesome, amazing happy client.

Dr
Review №58

My Dental Experience in the past has not been good. Here at Pleasant Run Family Dentistry. The experience has been great . Ive decided to move my son dental here the doctors n staff are just wonderful

Re
Review №59

Perfect neighborhood dental office. Drs and staff are personable, knowledgeable and put you at ease. Highly recommend this office.

Le
Review №60

I really had a nice visit. Clean, professional and courtesy. See you in six months.

vi
Review №61

Visited PRFD recently and had really greater experience. Dr Patel is very nice in explaining everything.

Ad
Review №62

Top notch service, everyone was pleasant and very helpful, great place to be, Dr Patel and Dr Setti best anyone can ask for...👏🏿👏🏿👏🏿

Da
Review №63

I initially visited the place across the street next to the dry cleaners. They did my X-rays and said they’d have to schedule me at a later time to continue with my treatment. Before I came in for my follow up, I called to make sure everything was set only to be told they didn’t accept my insurance anymore. I sort of have the feeling they never did and they were just wasting my time... but then I saw that this place opened up next to the dollar tree and thought I’d give them a shot. Not only do they accept my insurance and most others, they were able to take care of all my procedures within minutes. The dentist and staff were all very professional and welcoming, the building is very clean and beautiful, and there was little to no wait. I look forward to returning for my next check up. Y’all gained a new loyal customer! 👍🏻

Ma
Review №64

My son was very nervous, but the staff and dentist took great care of him. Everyone was friendly and professional.

Ar
Review №65

Teeth Ace 👍

Mo
Review №66

This is a really great dental office with great employees that meets the needs of their clients my son was really comfortable with the nurses and staff there was available for him they took really good care of him I appreciate all their help I look forward to seeing you guys in 6 months

Je
Review №67

My nerves were on edge knowing the work I needed to have done, but Dr Suttie was so amazing, which made my visit great, and the staff is so welcoming, I would highly recommend Pleasant Run Family Dental

Se
Review №68

Very nice staff . Dr Patel was awesome.

Ll
Review №69

My experience with the Dental team was excellent. The staff was very nice and they ensured that your treatment was as painless as possible

Ca
Review №70

If you want good care and a knowledgeable dentist. Pleasant Run Dental is the place to be.

Br
Review №71

Keshia is awesome with scheduling appointments! They get you in and out very quickly! All the staff is nice and friendly. I recommend them to anyone.

La
Review №72

The staff were warm,friendly and helpful even though l was unable to get the abstraction I was seeking No fault of there’s I would recommend you to others

Sh
Review №73

I had a great experience here at Pleasant Run Family Dental! Kisha was very helpful and knowledgeable! The staff was very friendly and they made sure I was comfortable! I have a new Dental family! Thanks!

Au
Review №74

First, let me set the record straight, there isnt a better dentist in town that can match the dentist at Pleasant Run Family Dental.Also the outeroffice personal are warm, inviting and highly knowable about the work that goes on at Pleasant Run Family Dental in short let me offer this statement or suggestion if you have dental work that needs to be done, do yourself a big favor and let the folks at Pleasant Run Dental handle that for you!

sh
Review №75

My husband and I had a great visit. Keisha was very friendly and made the experience very enjoyable. Well be back.

ar
Review №76

I am so happy with my experience here the doctor and dental assistants are great! They get you in and out no long wait time also I was in so much pain and they let me come in same day to get treated

Po
Review №77

KISHA IS THE FREAKING BEST & KNOWS HER STUFF! GREAT & FAIR PRICING THATS AFFORDABLE & ALSO GREAT DEALS TO BOOT!

Ga
Review №78

They did a great job fast and friendly

Sa
Review №79

Keisha is the best. I love the atmosphere. The doctors are so friendly. I recommend for everyone to come for dentistry needs!

Ka
Review №80

Kisha really provided excellent service with getting me scheduled and making sure i was comfortable. I really enjoyed the services here at this office. They are very friendly and professional. I found my new dentist home!

La
Review №81

I Love this dentist office they were very friendly people & also very helpful people they made me feel very welcomed & They more fast in a timely matter I was in & out in no time The Receptionist Ms.Keisha was Awesome she was very helpful she took good care of me as I was being waited on to be seen I would recommend Pleasant Run Family Dental.

An
Review №82

Wow!!!! I have a found my new Dentist family. I can’t thank Ms Kisha enough for the spectacular service. This is by far the best place I have been to. The staff is very friendly and the sevice was phenomenal. I would definitely recommend them to all my family and friends.

Ch
Review №83

Very Good!

De
Review №84

First visit... everyone was very helpful. Ill be back.

Ka
Review №85

Great introduction to this dental office. My family is new to Lancaster. My dentist was informative ang knowledgeable

J
Review №86

Kisha was Awesome!!! Great Customer Service!!! She hadnt met me but over the phone!!!! Great Customer Service means everything to me!!! Very good visit!!! Matter of fact I was hanging up and Kisha called me back!!! They open at 10 I called a little before an Kisha was walking through the door when she heard me call... Called me back an got 2 new customers!!!

Sh
Review №87

Great personal and customer service with very attentive and caring doctors. Payments are easy and affordable.

De
Review №88

I HAD A GREAT EXPERIENCE AND KISHA AND THE STAFF MADE ME FEEL VERY COMFORTABLE WHILE GETTING WORK DONE ON MY MOUTH...NO PAIN AT ALL...

Sa
Review №89

I REALLY LOVE GOING TO THIS DENTIST OFFICE BECAUSE THEY ARE VERY FRIENDLY SO IF YOU NEED A DENTIST PLEASE GO TO PLEASANT RUN FAMILY DENTIST 1445 WEST PLEASANT RUN RD SUITE 500 LANCASTER TX 75134 THEY ARE YOUR BEST FRIENDS

Ro
Review №90

Not a very good experience for me. Was in the office for 5 hours. The assistant was very judgmental and making sying noises like I was taking up too much of her time. I spoke to the dentist about it and was told that they were short handed that day but to please come back on Monday for her to finish up and she would have another assistant there. I told her ok. Well I just left the office and it wasnt better. The assistant seemed like she didnt know the layout of the office but was much better than the last one. It was the dentist this time. She numbed my gums and went to work on another person and then had to come back and numb me again. Then she rushed thru my procedure. By this time I was done. But when I went to check out I noticed I had been over charged. I asked them to cancel my follow-up. I WILL NEVER SPEND ANY MORE OF MY TIME OR MONEY AT THIS PLACE!!! Even though my fillings feel like they are to high for my teeth to come together. Bad Bad BAD EXPERIENCE!

Wa
Review №91

This is wonderful dentist office, the staff was very friendly and the doctor was very professional and very knowledgeable, my visit was handled with great care and service I will definitely recommend this office for your dental care.

Ti
Review №92

They are friendly and great people my experience was magnificent from start to finish I recommend him highlyI from the time you you entered the they get you in the back right away

Do
Review №93

I had a great experience with Pleasant Run Dental, you will not be disappointed if you get services done here!

Sa
Review №94

Dr. Patel and her staff is Awesome!

Yo
Review №95

Very friendly, efficient staff!

Yo
Review №96

It was a pleasant experience...the office was clean....im also greatful that they excepted my insurance...I stopped by several dental offices and they didnt except my insurance....I was on my way to the store down from the office and saw the dental sign and decided to stop by...and yes my insurance was excepted...my fist appt was great..the staff and the dentist are friendly and very knowledgeable and made sure that I was informed and understood what was going on with my dental needs and the financial information.......keep up the good work..... thanks again for everything,Yolanda Lynch😁😀

Me
Review №97

Excellent customer service and very family oriented.

ro
Review №98

I love Dr Setti, best ever

Kr
Review №99

Awesome service! Very welcoming of all ages.

Ka
Review №100

Everyone was very friendly and appointments timely. I did get a bruise on my mouth after an extraction, which Im not sure is normal. Very painful.

Information
40 Photos
100 Comments
4.8 Rating
  • Address:1445 W Pleasant Run Rd #500, Lancaster, TX 75146, United States
  • Site:https://pleasantrunfamilydental.com/
  • Phone:+1 214-432-4070
Categories
  • Dentist
  • Dental clinic
  • Pediatric dentist
  • Teeth whitening service
  • Emergency dental service
  • Dental implants periodontist
Working hours
  • Monday:Closed
  • Tuesday:10am–6pm
  • Wednesday:10am–6pm
  • Thursday:10am–6pm
  • Friday:10am–6pm
  • Saturday:8am–4pm
  • Sunday:8am–3pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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