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Lancaster Family Smiles
1305 N Bluegrove Rd #103, Lancaster, TX 75134, United States
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Lancaster Family Smiles

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As
Review №1

I have been seeing Dr. Gupta since they opened. She is truly amazing. I just finished a round of work that with any other dentist I probably wouldn’t have wanted to finish, but she made it easy. Since I’ve met her she has always made me feel comfortable when I told her that coming to the dentist always makes me anxious. She never made me feel embarrassed about that. I just told her last night that she’s the only dentist in life that I’ve stayed with this long. She’s so nice and she truly makes your time with her delightful. If you’re looking for a dentist who will treat you with kindness and give you a great experience as well as take good care of you she’s the one. I also love the office staff too! They always greet me as soon as I walk in! They even work with me on appointments with me having a busy schedule and my kids. I love Lancaster Family Smiles ❤️ Not only for myself but also for my kids too! -Ashley Carter

Br
Review №2

I love bringing my children here!!!! The staff is always so helpful and friendly. Makes you feel very welcome. Plus, they do an AWESOME job and my kids enjoy their visit everytime. Ms. Angie and Dr. Aurora are the best. They took their time and addressed all my kids needs. Very friendly atmosphere!!! I will recommend this Dentist office to everyone!!!

Er
Review №3

I love this office!!! Erika, Melissa, and Elisa were so welcoming and nice! Dr Aurora is so informative and explained my treatment thoroughly. Patricia is the sweetest! Dr Gupta is also one of the most down to earth people I’ve ever met! I will always recommend this office!!

Ch
Review №4

LaShundra was the absolute bomb!! 100000/10 service. She was so knowledgeable and helpful. I felt extremely taken care of and everyone was very sweet as well. I love it here!

Ze
Review №5

Lanshundra was great took the time to explain to me what was going on the process and and what to expect. This is my first time ever having this done but she made me feel so comfortable….

Ro
Review №6

Dr. PATEL AND LASHUNDRA they are a great team! Best cleaning I have ever had! Very caring.

Tr
Review №7

Throughout my visit I was feeling very skeptical. It seemed nothing was going right. After waiting for an exceptable amount off time Lashandra called me to the back and made my entire visit worth it. She was very friendly and welcoming. I would choose them over mint anytime.

Ai
Review №8

Dr. Patel and Lashundra was wonderful. I highly recommend this dentist. Also Erica, Melissa and the rest of the staff was friendly and professional.

Ad
Review №9

First of all, this place is so nice as soon as you walk in there’s really soft couches and nice decorations, it’s a fresh, comfortable environment. They also had Grey’s Anatomy playing on the TV in the waiting area which was great. They helped me out a lot when it came to contacting my insurance and getting the right information, they are all very professional workers at this dentist office. I had a great experience, glad I chose this place to visit and will be back again.

Ja
Review №10

Nothing but the best service every time we have an appointment!!! The staff greets everyone as soon as you open the door and are always very friendly l!

De
Review №11

Lasundra was awesome ad she made she all questions was answered I Love ❤️ This dentist she need a raise

Al
Review №12

Nice, clean facility with tvs in every Room. Laahandra waa excellent. She made me very comfortable. She was super professional and had an excellent bedside manner.

As
Review №13

I truly appreciate the staff for accommodating me and my children all at the same time. Seline, Nettie, Dr. G, and Ms. Angie were all attentive and patient with us. My son is 5 and they made him feel so comfortable. New patients but will be back for continuing care! Thanks ladies rock!!

Ty
Review №14

Lashaundra was real sweet and gentle with all my xrays hopefully i will get see her again!!!

Ni
Review №15

I arrived 15 minutes early as advised.I waited in the waiting room for TWO HOURS! Pulled back to of course have ALL X-RAYS done.By the time the doctor came in I was visibly upset and explained to him that I had been there for three hours. He apologized and said he would make sure the rest of my visit went as planned. He told me everything that is wrong with my teeth and I need a deep cleaning that would require a sedative or numbing of the gums for the DEEP CLEANING. I just said fine do it. But it had to be another appointment. So for my annual visit that my deductible and coins is waived on I walked out with NOTHING not even my X-rays!At the end of the day I received NOTHING I had scheduled the appointment for! The lady who had never come back asked where I lived and when I said downtown Dallas she replied “oh that’s not too far” as if my 3+ hours wasted here was not so bad because my drive home wasn’t “so bad”!!I left that building at 6:17 which is 13 minutes shy of FOUR HOURS! To have been told I need to schedule ANOTHER appointment for my fillings and deep cleaning for $2000+ out of pocket and a refusal to do a basic cleaning as I had requested and initially scheduled my appointment for! I cried the whole 26 minutes home.I’ve never been so forgotten about and felt like I was buying an automobile before I got the initial test drive!!!If X-rays and what was to be a CLEANING took 13 minutes shy of four hours why would you not have given me the basic cleaning my insurance pays for? Oh yeah because there’d be a chance I wouldn’t come back and you at least get to bill my insurance for all of the X-rays I can’t even take to another dentists office!At the end of the day I didn’t see Dr. Gupta nor was I told there was a possibility I’d see someone else. I was denied the basic cleaning I came in for! And left there 13 minutes shy of four hours, crying the whole way home! And I do mean crying!!!

Ja
Review №16

My experience at Lancaster family smiles was outstanding. DR.GUPTA and the assistant patty, Nettie where outstanding in taking care of my teeth. Highly recommend this dentist office.

Sh
Review №17

Absolutely horrible.. This was my 1st time taking my kids. One of my kids didnt even get her cleaning or treatment, they arent kid friendly at all. The hygienist acted like they didnt wanna be there. The is my absolute last visit here. Had the nerve to tell me to come back. 👎👎

Sa
Review №18

Dr. Patel was awesome! The wait time still needs work, but the service provided made up for the hour-long wait time.

Ti
Review №19

The folks at Lancaster Family Smiles made my experience the best I’ve ever had for a trip to the dentist. From the front desk to the technicians and the doctors. Everyone was friendly and cheerful. If I have to go to the dentist this is the place for me!

De
Review №20

Let me start off by saying Lancaster Family Smiles definitely knows what customer service is all about. I got an extreme makeover with a crown and two fillings, that’s how good of a job Dr. Gupta performed. The staff throughout is professional, caring, informative and hands down true to customer satisfaction. Now that I’ve gotten that part out the way, that darn Dr. Gupta is an outright perfectionist she does not stop until it’s right and she ensures that her assistants have completed every element of the task. They work together as a team. I trusted her work so much I told her I don’t need a mirror to see because anyone that strives for perfectionist is the definition of loyal and making the customer satisfied in a exceptional way. With ten thousand tongues Im screaming thank you and highly recommended from Desoto to Lancaster Family Smiles, keep up the superb work!

Bo
Review №21

To say that I’m disappointed is an understatement! For starters, I’ve had to waste 2 days at this establishment. They failed to inform me that the office would be closed on Aug 31, 2021. I found out when I arrived on time to a LOCKED door. After knocking on the door, calling the phone number, and then going back to beat on the door, someone came just to tell me they are closed due to a family emergency & sorry no one called to tell you. I was cool and they said they can fit me in on Sept 1, 2021. The lady told me they can get me in at 3 and have me out at 3:45. Fast forward to my new apartment date and I arrived at 3:02 only to have to wait until a sales agent to finish passing out his business card before being addressed. At 3:20pm, I asked if I was going to be seen because I need to be gone by 4pm (even though I was told I’d be out by 3:45) for work. The lady who assisted me the day before came out and said, “we need to get him out, so go ahead and take him to the back”. Keep in mind I’m the only one that was there. So at 3:22pm I was sent back. At 4:07 I was walking out and still hadn’t seen the doctor. No one opened their mouth to say anything when I exited the building, they continued on with their conversation. This is a horrible reflection on Dr. G and her practice and has left a horrible taste in my mouth. 2 whole days wasted and still didn’t get any service!

Ma
Review №22

I just had my first root canal and honestly, everything went PERFECT. Mrs. Angelita and Dr. Ann did everything perfect. Nothing hurt. I didn’t feel a single thing. Everything went by super fast. They constantly checked on me to make sure I was comfortable. They even gave me a blanket which, might I add, took the comfort level through the roof! The check out process was super easy! Netty informed me of anything that I might need to know going home & worked with me on getting scheduled at a good time, to come back. She was great, super friendly & warm! I WILL be returning for future dental needs and services. They are the BEST. I’d give them 10 stars if I could!

Je
Review №23

Omg what an experience!! The girls in the front desk are the sweetest, they have great customer service and also have a few that speak Spanish which always helps! The Dr is very educated and very nice aswell as the rest of the workers at this office! They even gave my daughter a balloon and let me put a movie on for her! 10/10 would recommend this dentist office!

Ca
Review №24

Took my kids and the front and back staff was awesome keeping them calm through there treatment. The doctor and assistants kept me informed me of everything being done. Most importantly my kids loved Lancaster Family Smiles.

La
Review №25

Dr.Aurora is awesome ! I haven’t been to the dentist in a while and since I came in the door I had a great experience with Erika and Melissa the financial coordinator broke everything down easily and helped me to were I can get my work done. This is now my home dentist ! 🦷

Am
Review №26

My first time at Lancaster Family Smiles and my experience was great. Everyone is so friendly not to mention Dr. Gupta, I felt as if I’ve known her forever. By the one I’m normally a scary cat when it comes to the dentist but I went all by myself. The numbing and the extraction went very well, no pain at all. Thank y’all so much. My family dentist from now on.

mc
Review №27

Had a wonderful experience today. Nettie was so sweet and informative. The front staff is so sweet and Dr Gupta is amazing at dentistry!!!

Si
Review №28

My experience today was great. Ms. Pattie was really warm and welcoming as it was my first time at Lancaster smiles. I will definitely be back as she left me with a great impression and wonderful hospitality.

Ca
Review №29

Super, super people! Professional, courteous, just wonderful people; providing wonderful service. Dr Aurora is terrific individual, providing su

wi
Review №30

This visit was awesome like all my other visits. Dr. Gupta is an amazing dentist and an amazing person.

Ma
Review №31

Came to Lancaster family smiles for them to fix a broken tooth. They pressed me into getting over 6k $ worth of work done. They broke a tool into my root canal, sent me to a specialist to have it fixed ( which I had to pay out of pocket for) got my crown put on and 6 months later my crown is now broken. I will not go back to have it fixed and Im now looking for another dentist to fix all the mess Lancaster family smiles had made. This place is a nightmare, stay away!

An
Review №32

The entire staff is AWESOME! Dr. Gur Aurora is an awesome Dentist, he has a very patient, loving, caring will pour into you spirit. I love the atmosphere and their office. Veeery clean!! Its hospital level cold mind you, however, they have blankets!!! 👀 Im happy I chose them!!

Em
Review №33

EVERYTHING WAS PERECT!! we went in and out of that dentist feelin fresh. the service was great and all the staff was just so friendly and i just loved it!! everything went amazing!!

La
Review №34

Nettie and Dr. Gupta was great I would like to say thank very much for a wonderful experience.

Ny
Review №35

They are some great people. They are very active with you and very nice. Netty,seline,Dr.G,and Ms.Angie are great workers at the lancaster family smiles.They have service and will get you in.

AJ
Review №36

Very friendly staff. Very supportive during the whole procedure and gave all the information needed for healing process. Will be coming for all of my future work.

Al
Review №37

The staff here along with Dr. Gupta are wonderful. Definitely checked them out

Ka
Review №38

I brought my 5 year old in and you guys where amazing from Dr.Gupta to her entire team was amazing keeping her calm and talking her thru getting her feelings done.

Ka
Review №39

This place has great service! Recommend 100%. From the front desk, to Patty, the dentest assistent, and the doctor herself. I want to thank Dr. Gupta for the fantastic service on my wisdom toothe extraction.

Nk
Review №40

I love them .. the did a really good job. .. I liked the stuff

Ge
Review №41

I love this place. Dr Gupta is the best, and the staff was very friendly.

Jo
Review №42

I always have great experiences here. They always know your name when you walk through the door, always smile, & are always extremely polite. Dr. Gupta is truly the sweetest Doctor youll ever meet; and it trickles down to the rest of her staff. The business manager is always working to make sure you are completely satisfied when Dr. Gupta is out doing surgeries. I could go on ask day about these girls, but do yourself a favor and give them a chance to take care of your dental work; they surely will not disappoint.

To
Review №43

Omg!!! I was in great PAIN&AGONY with rotten teeth & cavities in my mouth. Been dealing with it for 2days. God lead me to google and Lancaster Family Smiles POPPED up1st! I called crying, hurting with no dental insurance just had been to Waxahachie Er 2days prior. Spoke with Ms.Erica on the phone she kindly and softly reassured me that they could help and yo come on in!!! This Dentistry location is above a RATING OF 10!! Dr.Gupta 😘 so AMAZING,& GENTLE!! Every staff member that I encountered during my visit was also AMAZING & PHENOMENAL from Erika whom took my call, to Ms.Angela allowed me to hold her hand because she saw the pain and agony that I was in! Also 2very nice ladies and I didn’t get their names 1.had a slayed blonde bob hair do and the other had a fresh boyishly hair cut!! Thank EACH AND EVERYONE OF U!! And I will be clocking in at Amazon for my 1st day tomorrow!! I feel that much better🥰🥰🥰🥰🥰

La
Review №44

Great and friendly staff! The doctor was kind and informative. I really recommend!

Ma
Review №45

I’m absolutely loving this dentist office 😩😩😩‼️🤞🏽It’s so beautiful and comfortable and they offer everything that I need to get my teeth back to how they are supposed to be and I’m here for it 🥰‼️

Ba
Review №46

Every one in this Amazing office was a blessing!! I totally had the best experience ever!!

Ir
Review №47

The staff is wonderful & kool office is very clean and I would tell my family & friends to visit if thy ever need a great dentist

La
Review №48

Very unprofessional. 1st and 2nd appointment for my daughter dr was late 1 hr. 3rd appointment 2 hrs late and when we walked out to tye lobby, it was so full people had to be standing up and some were even outside waiting. No respect for peoples time and money.

El
Review №49

My experience here was nothing short of amazing! All the doctors are very attentive, informative and very nice. Never going to another dental office as long as this one is around. Ms. Brooke was so informative and always makes you feel like family.

Do
Review №50

Great staff very friendly! The entire staff made me feel at ease. The doctor was gentle and explained everything that was going on and what he was about to do. The business office was extremely nice explained in details what I was being charged for and my next steps the entire staff went above and beyond.

Do
Review №51

Lashundra and Dr. A were really awesome. They were very polite and made sure I was comfortable. I really like the office. It’s clean and comfortable. I will be returning

Er
Review №52

Very friendly staff and top tier professionalism. Definitely get your teeth taken care of here!

Ja
Review №53

Great service and Chelsea who took good care of us was awesome and great timing

Ch
Review №54

Everyone was fantastic! I was helped immediately upon arrival, and the dental assistant was super sweet. She explained everything to me ahead of time, and she asked if I was okay frequently. Dr.Aurora was phenomenal! He asked how I was doing throughout every procedure, and Im even bringing my mom in next week to get her teeth implants here. Definitely a great place!

Jo
Review №55

Lashindra was great and gentle with my daughter.

Ji
Review №56

Lashundra did real good. My 7 year old daughter had an appointment that I was worried about at first, but Lashundra did her job very well and made sure my wife and I were completely comfortable before going along with it. Good job team!!! See you all in 6 months.

Ci
Review №57

Lashundra and Dr. A were so great with my 6 year old. They’re very kind and gentle, with the best bedside manners. They take the time to make my daughter feel comfortable, which means a lot to me as her mom. Thank you!

Z
Review №58

I drive all the way from Louisiana to here and they NEVER disappoint! Such friendly staff all around the office! They really take their time with you and sure you’re at ease and LOVE everything they’re doing.

De
Review №59

Nettie was a great help Elisa was great in the front the whole staff was awesome

De
Review №60

Ms. Brooke is amazing. She helped me get great deal through finance. I was able to get the work done that was needed. The staff is excellent very friendly and helpful.

Ro
Review №61

I had a great experience with Lancaster Family Smiles. The Doctors and the whole staff were wonderful. I recommend this dental office to anyone who wants tender loving care for your teeth. Also Ms. Nettie was so helpful during this process. Thanks so much, Lancaster Family Smiles!😁😁😁😁😁😁😁

La
Review №62

I love Lancaster smile’s been going here for four years.

Ya
Review №63

Great service! Very friendly and very fast service! Will definitely come back! Nettie and Brooke were amazing!

Co
Review №64

The service was great and the staff was friendly and professional. Netty was super nice as she explained my treatment plan. Jazz and Dr. Ara were caring and completed my treatment with little to no pain. I recommend.

La
Review №65

Amazing as usual!!! They are very patient with kids! Wouldn’t dream of going anywhere else! Thank you Dr. Aurora your the best!!! 🥰🥰🥰

Ta
Review №66

This was an amazing, blessed experience. Dr. Gupta and her team do ALL they can to ensure you receive the best service with kindness and smiles. They do not mind putting in the footwork. The operations manager, Brooke Thompson, makes sure you leave with a full understanding of all associated costs and treatment plan. She reviews the paperwork line by line. She makes sure she knows what your insurance will or will not pay for as well as assist with options to cover the portion you’re responsible for but without pressure of pushing you into a high interest credit situation. I left there feeling appreciated and supported. I AM VERY GRATEFUL

Da
Review №67

I just turned 18 and it was the first time I went to the dentist on my own, so I was expecting to be a little lost but everyone was very nice and patient. They keep in mind what’s best for you, and I got what I needed done the same day. Im usually a nervous person but the assistant (Jasmine I believe) and Doctor Gupta made me laugh and continued to check on me. They were very helpful and clear on everything we talked about. I’m glad I found a place I can feel comfortable at!

Sh
Review №68

I had multiple procedures done and was very pleased with Dr. Aurora, who has great bedside manner and did impeccable dental work. Honestly, the staff here at Lancaster Smiles from the front office, Ms. Nettie, Ms. Crystal, Kel and the other ladies to the Dental assistant Ms.Jaz were all very instrumental in making my experience very comforting.

Ta
Review №69

The staff at Lancaster family smiles was amazing !! Dr. Aurora was so helpful and helpful with my intense pain and made sure to see me that same day and do procedure just then. Netty and brooks was helpful in the process as well. Netty getting us started and Brooks gave us the right price

Lu
Review №70

Dr Aurora and his assistant (Letty)were very attentive during my impacted wisdom teeth extractions very professional and clean. Making sure I didnt feel any pain through out the process. The rest of the staff was very imforative friendly and welcoming. Thanks yall, looking forward to my next visit. 😁

ir
Review №71

I absolutely love this dental care office. Ms. Brooke is the best. She really showed how much she care and is soooooooo polite and professional. Shes the best.

De
Review №72

Nettie and crystal are the best.i would recommend them to anyone.

ch
Review №73

New to the city city & first time here Lashundra was very helpful & answered all 99 questions my 5 year old had for her . Very friendly place & did procedures same day .. recommend coming here

Po
Review №74

My family and I have been patients at Lancaster Family Smiles for about 3 years now. I absolutely love and feel safe coming here. Dr. Gupta and her staff are always gentle and thorough in explaining any procedures being done. And Brooke was so kind and detailed in breaking down the financial aspects of the dental work. They are great with kids as well! We thank you for making the dentist less scary :)

Ci
Review №75

Excellent customer services . The office manager (Mrs.Brooke) was great help. She helped satisfy the best service. I love it here

Ja
Review №76

Had a great experience with the whole staff, Brooke is amazing and helped me out with my financial work!

Kr
Review №77

The friendly and helpful atmosphere is unmatched. For a large family, such as mine, the ability to adapt to all while giving everyone their individual attention is something we have loved for. I would recommend for everyone to give them a try.

Lo
Review №78

Nettie was awesome.Staff was great.Excellent service and professionalism.Highly recommend them.

Sw
Review №79

OMGOSH!!WHERE DO I BEGIN?! I HAVE STAGE 3 LUPUS AND IT HAS AFFECTED MY TEETH DRASTICALLY. IVE BEEN SO ASHAMED OF SMILING BECAUSE I DO HAVE MISSING TEETH, BUT WHEN I BEGUN GOING BACK TO LANCASTER FAMILY SMILES, MY SELF ESTEEM HAS IMPROVED. LOOKING AT ME YOU WOULDNT TELL THAT I HAVE LOW-ESTEEM, BUT I DO. LUPUS HAS AFFECTED MY TEETH AND IVE BECOME SHY TO SMILE BIG.MY JOURNEY WITH LANCASTER FAMILY SMILES STARTED 5 YEARS AGO. I HONESTLY STOPPED GOING DUE TO MY FINANCIAL SITUATION. ONCE I BEGUN GOING BACK LAST YEAR, MY LOW ESTEEM HAS BECOME HIGH ESTEEM. MS. BROOKE AND DOCTOR G HAS HELPED ME IN SO MANY WAYS EVEN WITH PAYMENT PLANS TO HELP ME TO BE ABLE TO AFFORD TREATMENTS. IM STILL ABOUT 3 TREATMENTS AWAY FROM MY PRETTY BIG SMILE PEARLY WHITE TEETH GOAL, BUT I KNOW I WILL GET THERE. THE LADIES BEHIND THE DESK AND ON THE FLOOR ARE WONDERFUL. VERY RESPECTFUL, FUNNY, DOWN TO EARTH AND LIKE FAMILY TO ME. THEY ARE ALWAYS GREETING ME BY NAME. LOVE IT!! THANK YOU LANCASTER FAMILY SMILES FOR EVERYTHING. I TRULY APPRECIATE YOU ALL! 😀Ashley S Walton

Gw
Review №80

Dr.G did an amazing job on my root canal and crown🥰 the whole staff is awesome they all just seem to go together!! Will definitely recommend!! Also they got me in when I was in really bad shape Im talking same day appointment!! Also helped me with financing due to no insurance. Payment plan was affordable. Will definitely come back if need be🥰 also very clean

ka
Review №81

This dental office is amazing. From the business side to the actual operations side. I was actually nervous before I came in but once I was in Manny was really cool and put me at ease. Dr J work is awesome, she was really caring and delicate were she could be. The office staff is great, Mrs Brook Explained and made the billing part very easy for me and Ms Nette personality at the desk will definitely brighten your day after the pain

Li
Review №82

Today was my first and last day coming to this office. I gave them another chance after my appointment was cancelled because I didnt confirm it even though I made it online. So today I arrive at 2:30 fill out new patient forms and finally get called back around 3:15. Jasmine took x-rays and when she finished I sat there for 40 minutes until someone came in to do my cleaning. I was offered no communication or apologies for the delay. I left the office at 5pm. Will not be back. Do not recommend this place.

Un
Review №83

This office customer service is top tier! They are super friendly and welcoming. I always feel a little nervous trying a new place but I felt right at home!

li
Review №84

I loved Mrs.Brooke & Mrs.Kel even the exturn up to my Dr.N were all very helpful and understanding I loved how they made you feel so special. I love that they went as far as helping with options for payment.Les recomendó ir mucho ah esta Dentista son muy cariños y te tratan muy bien, buscan la manera de ayudarte. .

Sh
Review №85

I had a lovely first time visit with the ladies of Lancaster family smiles. Everything was explained clearly and all of my questions were answered.Ms.Shaquel was so pleasant, professional and sweet.All of the ladies were so eager to help me. This will now be my permanent dental office!!!

Ti
Review №86

Yasssssss!! 👏👏👏👏👏 What a gentle soul Dr. A was! Very Kind and compassionate! I am so grateful for this office. I was in SOOO much pain (wisdom tooth) and these guys were the only office available when there was much ice and snow on the ground. I called in and they were able to see me immediately. Every SINGLE staff member was polite, competent, and friendly. Shout out to Emmanuel and Mrs. Brooks... And Dr. A is the Best PERIODT!

Al
Review №87

Had such a Wonderful experience!! Brooke, Erika and Crystal have got to be the most amazing people at the office. Theyre super professional and courteous. All other dentist offices are trash compared to this place. My entire family and friends will forever go to this office. Dr Gupta is the sweetest dentist on this planet. She is very patient and explained everything very thoroughly.

MJ
Review №88

Dr. Aurora is awesome...never been to a doctor with so much patience. He was so uplifting and positive the entire visit. His assistance, Shakiel was so sweet. My child cried about 3 times where they had to stop and let her calm down but never quit. Nettie was so much help with the treatment plans and payments. Sorry guys yall are stuck with the whole family. Thank you guys so much...we love this practice. Never going anywhere else.

Da
Review №89

Ms.Brooks will help you finically and the doctors are amazing, highly recommend this place. You walk and you literally don’t even feel at a actual dental place, I was nervous and just walking in, that nervous feeling went away ! So come here, bring your kids here, you won’t regret it!

Aa
Review №90

The staff is knowledgeable and very nice. The patience shown for a large family is unmatched. I have found my families new dental home!

Ra
Review №91

Excellent Service! Very friendly... Loved the medical staff. Especially Nettie and Kel!!! Will be coming back! Doctor was very friendly and informative as well.

Ju
Review №92

Great office ! Ms Brooke was great with financing.DrA was gentle! Great team. Reccomd them to anyone!👍🏾

P
Review №93

This was hands down the cleanest, friendliest and the nicest dental office Ive ever been to. Everything in the office is state of the art and Dr Gupta and Dr Goel are very knowledgeable dentists, who will go beyond and above to make patients comfortable. The entire team is very empathetic and caring. Now I trust no other dentists but them. I am so impressed with my treatment outcome. Fantastic experience!

C.
Review №94

Thank you to the whole entire staff @ Lancaster Family Smiles. Everyone was very helpful & friendly throughout my whole entire visit. Dr. Aurora was very attentive & informative, a smooth operator. & the staff was super kool. 👍🏾👍🏾

Sh
Review №95

Brooke was amazing. She helped get my treatment plan where I could start my treatment immediately. I have been coming to this office for several years and the staff is always friendly and welcoming. Also, they are taking all of the necessary precautions to keep the office safe due to COVID.

Ki
Review №96

Let me just say I have a FEAR of the dentist office!!!!!! From the initial call Erica was very comforting and answered any question I had... Upon arrival the entire staff was welcoming ..very nice and clean atmosphere.. Brooke was amazing in financial dept... I still have lil jitters for upcoming appt but they all have put my mind at ease for the process..

Je
Review №97

It is the best dentiat Ive ever had Ms.Netti, Doctor A and Brooke were amazing with me! Most definitely come here!!

Do
Review №98

Nettie was the best assistant ever she made she the experience was as easy as possible and doctor Ara was the best EverThis was a fast painless process that I would definitely recommend!!

Pr
Review №99

I saw Dr. Gupta today she refuse me service because I gave her a poor review because she has disfigured my mouth I have paid her out-of-pocket $5500 because I didn’t want to walk around with a missing tooth this started September of last year and to this day I look like this Please review photos

Zi
Review №100

Lancaster Family Smiles has always been very open and friendly every time I arrive. Staff Members such as Kellie and many others have worked to create such a family oriented atmosphere. I 100 hundred percent recommend visiting them!

Information
100 Photos
100 Comments
4.9 Rating
  • Address:1305 N Bluegrove Rd #103, Lancaster, TX 75134, United States
  • Site:https://lancasterfamilysmiles.com/
  • Phone:(469) 729-7707
Categories
  • Dentist
  • Cosmetic dentist
  • Dental clinic
  • Dental implants provider
  • Emergency dental service
  • Orthodontist
Working hours
  • Monday:8:30am–5pm
  • Tuesday:8:30am–5pm
  • Wednesday:8:30am–5pm
  • Thursday:11:30am–8pm
  • Friday:8:30am–5pm
  • Saturday:8:30am–4pm
  • Sunday:Closed
Health and safety
  • Appointment required:Yes
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Gender-neutral toilets:Yes
  • Toilets:Yes
Crowd
  • LGBTQ friendly:Yes
Planning
  • Appointments recommended:Yes
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