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Tire Choice Auto Service Centers
4605 W Congress St, Lafayette, LA 70506, United States
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Tire Choice Auto Service Centers

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Ma
Review №1

Everyone was friendly. Plugged my tire for free! Good people.

Ta
Review №2

Great service & flexibility in scheduling an appointment! Josh did a great job explaining the services needed for my car. I was able to understand the issue with my vehicle. Best of all, my vehicle runs much more efficiently after the service. Thanks for all of your help!

S
Review №3

This company was completely straight forward, honest and fair. Told me what I did and did not need, Kevin was awesome to work with. Absolutely the best place in Youngsville. Highly recommend this place.

Ja
Review №4

I was impressed. Good service and fast! Will continue doing business with them in the future.

Am
Review №5

The staff is amazing. Tony is always welcoming to all the customers. The staff is helpful to explain things to you and are quick to complete the service and get the customers back on the road

La
Review №6

They are the best there! I have been going there for years since they first opened as T-Boys. I trust them! They usually have the best tire prices! They are busy but they do their best! Tony at the front is always nice and helpful!

Ge
Review №7

We were on the road going from Morgan City to Sulphur. We discovered a bad tire upon stopping in Lafayette. We looked up this place. They had great customer service and replaced 4 tires on our camper with no problem. Price was decent and service was great! They saved the day!

Ni
Review №8

Recieved a good estimate on new tires and a timely manner with the promise of expedited service upon arrival of goods!!

Da
Review №9

Had oil changed here befor a long drive and they stripped the oil drain plug without informing me of the issue. Made claim with their insurance and they said vehicle had prior issues and I was informed with inspection sheet to prove they told me. Never seen the inspection sheet at all and it doesnt even have my information on it. Now Im out half a grand for my repairs and am lucky the truck didnt blow up on me on the way home. To all who use their services from here on please make sure you have a fully filled out inspection page befor leaving the property to avoid having the same issue happening to you. Cause apparently they dont even get your vin number or tag number while they have you vehicle. Manager at the time was named MartinTldr: had to pay $500 cause they stripped oil plug and didnt let me know.

Tr
Review №10

I found the shop online and decided to go since it was close and had decent reviews. I was serviced as soon as I arrived (on a Tuesday around 9am) and the staff was so accommodating. Tony there helped me out tremendously, from prices to making sure I got what I needed to taken care of. Just good people doing good honest jobs. I’m definitely making this my one stop for car care needs, they do very well. Ask for Tony!

Ju
Review №11

Got a screw in my tire, so had a plug put in till I could patch it. Went to Tire Choice (they were the 2nd place I went, in the pouring rain) to patch my tire. Tire was still on my car. They took tire off the car & patched the tire & put the tire back on the car. When they were done, the guy was gracious to not charge me for all they did, I was greatful. That was a total blessing. Thanks Tire Choice.

Jo
Review №12

Really professional workplace, some of the best guys around! Took my truck in to have a few things fixed and the customer service was through the roof. Even did a service for free! Truly a shop that cares about its customers. HIGHLY RECOMMEND

Jo
Review №13

Purchased tires from them six months ago. Called today to purchase more tires, but they could not find my information. Isnt tracking customer information important? I would have made an immediate purchase had they had my information -now I will definitely shop around!

Du
Review №14

Bought new tires from them and working wonderfully. Tony was a great help and knowledgeable about the issues I was having.

Ma
Review №15

THESE R THE GREATEST MOST HONEST PEOPLE IN CAR REPAURS.N THEY ONLY CH.114.HR FOR REPAIRS CHEAPEST IN TOWN.TONY THE MNGR.WAS AN HONEST OUTSTANDING YOUNG MAN.OH YES I WILL DEFENETLY GO BACK N SEND MY FRIENDS.

Ra
Review №16

NEVER GO HERE, EVEN AS A LAST RESORT. On Good Friday, I realized that my front driver’s side tire was losing air. After filling my tire with air, I made my way to a trusted tire place only to realize it was Good Friday and they were closed. After a quick google search, I came upon T-Boy’s tire. I drove up, spoke to the man at the counter, and he and another mechanic checked my tire. Unfortunately, the tire could not be patched as there were multiple nails in the tire, including one in the side wall (their diagnosis). Additionally, they did not have the tire I needed, but assured me they could retrieve the tire from another location. I left the tire and rim with them overnight and they put my spare on for me for the time being. The next day, I arrive and pay $180 for the tire and leave. NOT ONLY did they carelessly damage my rim because of their sloppy work (this is a brand new car and rim), but they had a field day with the car and removed microchips they had absolutely no business or reason for touching (and just left them on my passenger seat) AND lost my lug-nuts. Instead of replacing them or informing me of this, they assumed I would be so oblivious and stupid that I would not notice that they removed the microchips and one lug-nut from each remaining tire to put on the one they replaced!!! I returned and the (different) guy at the counter said the employees from that day were “out” so he had no idea where to insert my chips the workers had previously removed (mysteriously, he initially spoke to the workers from that day then later told me he couldn’t speak to them). Avoid these sloppy idiots at all costs!

Gl
Review №17

These guys do a great job. Very efficient. Very thorough.

Br
Review №18

My experience at this tire choice on Congress was the best. The tech are very friendly and professional. I went in really early, expecting to wait my appointed time, but they worked on my car super fast. Thanks

Ed
Review №19

Knowledgeable, friendly and helpful employees. Not out to charge you for everything they can and the people I dealt with appeared to be quite honest. Ill definitely be back if I need any serious work done.

Da
Review №20

Definitely the best place. They are honest and won’t try to get you to pay for things you really don’t need. They will tell you the truth about your car without pressuring you for more service. Honest place.

Hi
Review №21

Great services always.

Sc
Review №22

Excellent service, these guys diagnosed a serious steering problem with my vehicle. This steering problem should have been addressed, or at a minimum, brought to my attention by one of the big chain mechanic shops but never was. Tire Choice identified the issue and communicated it with me immediately. Lesson learned. Will never bring my vehicles to any other shop.

Ka
Review №23

This is the best mechanic I have ever dealt with. Martin & Tony are brilliant & honest...thx!

Mi
Review №24

We have been going to T-Boys for over 10 years. What keeps us going back is Tony and all those guys at T-Boys. What makes a company successful are the hard working employees!!!! #1 Honesty #1 Customer Service!!!

He
Review №25

BUYER BEWARE: We took the van to T-Boys on Congress to get it aligned. First of all, the sign at the road said they had an alignment special for $59.95. When we called them they said there was no such special or sign. It was apparently at the other location, which didnt even have an alignment rack. Yeah...so that was number 1 strike. Then they told us we couldnt get it aligned because the rack & pinion needed replacing, as well as the lower left control arm. It would cost us $1100 to get this done. So, we took it to OUR mechanic. He checked it out, and there was NOTHING wrong with either part they were claiming needed replacement. Basically, they couldve not done a thing to the van, because the parts were good & charged us as if they did the work making an $1100 profit! I dont recommend anyone going to these people. We also saw on Google that there were a couple other people that had bad experiences with them. This was our first time there, and we will NEVER be back again, I assure you.

K.
Review №26

Manager Tony is amazing. They have been helpful and fair. Will continue to get repairs and oil changes there.

Be
Review №27

Service is always on point! Courteous and quick!

Al
Review №28

I came in to have my lower control arms replaced. They replaced them and then did an alignment for about $330 even though I brought my own parts. Then they told me my rack and pinion also needed to be replaced and it would cost $700. When I asked what was wrong with it, he said it looks bad. Turns out, I can have it replaced for less than $500 and it certainly doesnt have to be replaced any time soon. The day after I got my car back, my alignment was shot. It progressively got worse and I just put it off as maybe the rack and pinion were actually broken. Exactly one week later I brought my car back because of a really terrible noise coming from my front end. MY AXLE IS BROKEN. When I asked them if they messed with my axle to replace the lower control arms, I got a half-ass answer saying: I dont know, maybe, let me go check....no we never touched your axle. It was probably just already going bad when I asked them why they didnt notice my bad axle, they said we didnt do any diagnostic work so it could have been broken before. Tried to charge me another $250 to replace a $50 part that I know they broke.My car has never had any problems before.Lower control arms are just normal wear and tear.Axles dont just break randomly.How did they notice my rack and pinion were bad but not notice a BROKEN AXLE?Or perhaps Im wrong and by pure coincidence, my god damn axle just so happened to break the day after I got my lower control arms fixed.I have no clue how these people sleep at night not being able to own up to their own mistakes. Do not go here unless you want someone to break your car and then charge you an outrageous price to fix their own mistakes.

Do
Review №29

Prices are getting higher as they are now a full service mechanic shop & not just a tire company. Staff are good salesmen. Several locations.

K
Review №30

There is no better place to bring your vehicle! They are very thorough! And whether they can actually do the repairs/work, they still tell you whats wrong or needs to be done! They leave out nothing! Even something as simple as a head light! And their staff is always very pleasant and very helpful, especially MARTIN AND TONY!

MA
Review №31

Professional and courteous group! Checked my AC and added freon. In and out quickly. Reception area and waiting room clean and tidy.

St
Review №32

3 people with 1 stars? Hmmm and if you read them they make half sense.. Anyway, I brought my truck in for a vac and recharge on the ac, after I did a motor swap. They asked me first hand if I checked my seals on it, and I told them some not much at all, they offered to check them before charging me. I agreed and they were good, so they were going to do the work and then the vac wouldnt work because the high side was messed up, they called me and asked me if I wanted to get it done, I agreed to it, and they did the repair and vac and recharged it and called me back in about an hr after the previous call letting me know everything was good to go. And I havent had not one problem sense then with the ac. And it blows better and colder then the day I bought it. I love it, they were the cheapest in town and did a wonderful job. Im def going to use them for more. Thanks guys! Also they are real nice and respectful.

Jo
Review №33

Ive had a good bit of work done here for a high milage car. They are knowledgeable, honest and fairly proceed when I call around to compare prices.

Ar
Review №34

First, allow me to paint the scenario. My daughter attends the University of Lafayette and is in her freshmen year. We live about two hours away from the campus. My daughter called me and stated that she had hit a curb while she avoided an accident and she noticed that the side wall of the tire was strapped up. She planned on driving home this weekend, and asked if she would be okay driving on the tire that was strapped. Being two hours away and unable to inspect the tire myself, I was afraid that the tire may be damaged more that she realized. She sent me pictures, but I could not determine the extent of the damage.So as a father, my first priority is to make sure that my daughter will be safe. I was concerned if she went into a tire store, they would see that she was a young female, and automatically tell her that she needed to buy tires. I own three businesses in my community, so I contacted my tire company that handles my fleet of vehicles. I was recommended to send my daughter to T-Boys, because one of the service men at the shop I do business with, had worked there and knew the owners.When my daughter arrived at T-Boys, Mr. Tony Mark inspected the tire and assured her that she would not need to replace the tire and that she would be safe driving the vehicle. I cannot express enough, how thankful I am to have a company with honesty and integrity that I can rely upon to insure that my daughter was safe. And on top of that they did not charge her for their inspection.EXCELLENT CUSTOMER SERVICE!! AAAA+++++RESTED assured T-BOYS will get ALL of my business in the Lafayette area.A BIG THANK !!!!

Au
Review №35

They do really good work

Da
Review №36

I have taken 3 different vehicles here in the past 15 years and I have yet to be disappointed. As a matter of fact, I went in to discuss an issue I may be having with the wheel alignment Mr Tony Mark suggested I bring in my vehicle to check the balance of my tires and that he would do it for free to try and save me the $80 on the 4 whelk alignment. Thank god for honest mechanics like Mr Mark.

Me
Review №37

The quality of work has definitely deteriorated in recent years. Bought a new set of tires on a Saturday morning, pulled up at my house for 11:30 am and by 3 pm that afternoon I had a flat tire...down to the rim. They did attempt to make it right by changing my oil for free.

MY
Review №38

Good service and prices. Non pushy front desk staff too, will be back!

Pa
Review №39

Will only fix what is broken! Cant beat the prices AND they allow you to order your parts online (which, theyll tell you exactly what you need) and theyll install. Most shops Wont do that because they want to order and Mark up again! Ive never been disappointed.

La
Review №40

This is the first mechanic shop that Ive been to that I dont feel like Ive been taken advantage of. No pressure to up grade. Transparency in pricing. Fast, friendly.

Sh
Review №41

They are always helpful and dont try to rape me because I am a woman like most mechanics

Jo
Review №42

Do not bring your car to this place. My son brought his Jeep to T-Boys for an oil change and requested that all the fluids be checked because he was taking a road trip to Tampa. After the service was completed, I checked under the hood and only the oil was changed. The brake fluid was dry, windshield compartment was dry, radiator overflow was dry. T-Boys assured my son that the Jeep was ready for a long road trip and even wrote on the ticket a full check of all fluids had been checked and Jeep is ready for a road trip.I am very disappointed but it seems like I am not the only one. They got my money this time, but never again will I ever return to these crooks.Stay away from these guys, not worth your time or money. Dishonest people!

Da
Review №43

These people are rude and hateful. If I had been there when my wife took her car to be inspected I would have taught them some manners...

Xa
Review №44

It was so bad. They cant change a tire without something wrong happening. They broke my lug nuts. I dont know how someone does that. And they wont replace their mistake or atleast own up to it. I cant not recommend ever going to them.

ja
Review №45

Had lift installed on my truck few months back at the congress st location next to the star wash car wash. A few parts were left out of install. Alignment was off horribly, and brought back next day to realign. The yruck alignment again was still off and truck tracked sideways. Once notified about the missing parts management just apologized and left it at that. I ordered them myself from rough country. I personally from experience would not recommend taking a vehicle there for lift install or alignment, other services Im unaware of because I didnt have anything else done. I gave one star due to the truck being actually drivable to another shop where the alignment was corrected.

ma
Review №46

Called and scheduled an appointment to get my boyfriends rims changed. Show up for the appointment and they tell me they can’t do it even though I explained what we needed over the phone.

Ni
Review №47

Most HONEST auto repair shop in town. Great service. Would never go anywhere else.

Ka
Review №48

Awful service. They take too long and dont communicate with customers. Went for a minor state inspection and instead of them telling me they could not inspect my car they took my 20.00 and put an orange sticker in my window and refuse to give me my old inspection sticker back.

Co
Review №49

Friendly staff. They did a perfect alignment and pointed out a couple things on my truck that needed attention.

Al
Review №50

They are awesome! They do very good work!

He
Review №51

Awesome service. Very nice, professional and fast.

Na
Review №52

Great place to get work done on your automobile

Br
Review №53

Love this place!! Tony Mark is the absolute best help ever!!

Ni
Review №54

Quick service, inspected my truck with no wait and no fuss. Will go back in the future

Ti
Review №55

Good place to buy used tires

Ch
Review №56

DO NOT GO HERE FOR SERVICE!!! NOT FRIENDLY NOR ACCOMMODATING!!! Instead of informing me of the changes needed to pass state inspection they took my $20 and slapped a giant red failed tag like a horrible scarlet letter in its place!!! I had been a loyal customer for years and now this!! The heck with these guys, too many other businesses in town!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Ji
Review №57

I take my diesel pickup here for my oil changes. Its where I bought my tires so I get free rotation when I take it in.

Je
Review №58

They honored T-Boys warranty on work.

Su
Review №59

Quick, Courteous and Proffessional Service.

Ad
Review №60

Great service and honest feedback!

Ke
Review №61

The best service.

Ch
Review №62

Good tires

Ba
Review №63

Excellent, prompt service

Ta
Review №64

Very nice and friendly

jo
Review №65

Great service!

Co
Review №66

Good service

Pa
Review №67

Idk

Ke
Review №68

Nice

Ke
Review №69

Rude

Information
12 Photos
69 Comments
4.2 Rating
  • Address:4605 W Congress St, Lafayette, LA 70506, United States
  • Site:https://locations.thetirechoice.com/la/lafayette/4605-w-congress-st
  • Phone:+1 337-243-7112
Categories
  • Tire shop
  • Auto repair shop
  • Brake shop
  • Oil change service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–4pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
Payments
  • Credit cards:Yes
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