I had the BEST experience here today. I came on the recommendation of a coworker. My stylist truly listened to me and helped me achieve the color and cut I was aiming for. I am new to the area and have tried 2 or 3 salons up until I landed here. I LOVE my haircut and color. The salon is clean, the products they use feel great in my hair. And I enjoyed my experience a lot.
Oh my....thank you Kedric!!!! You were a magician with my totally messed up, burned up, permed hair! Thank you so much for your concentration, professionalism, and honesty with the head of hair I presented to you. My first visit to this salon and I think Ive found my forever stylist!! Kedric is amazing!
Amazing! The best salon in the State.everyone in the salon are a professional especially the owner Regina, she always change people life, she is Amazing and talented, she mixed the colors in unique way, and she is unbelievable hairdresser, they used a very good quality materials, Belleza is the best!
I came here because I had a coupon and thought I would treat myself to see what a high priced salon was like. I was put with a level 1 tech since I wanted to keep cost to a minimum. Immediately that was a turn off knowing I had to pay even more to be with someone more experienced. I thought it would be the same cost for anyone you had. I did it anyways and the girl I had did a good job, but I wont be back for several reasons. 1) She tells me she is leaving the salon after she is done with my hair. Why would you even put me with her? That tells me you dont really want a new customer. Isnt that why you put those coupons out there so you gain new cliental? 2) Other then the brief head massage when getting my hair washed the experience was really not any better then any other salon. In fact the station I was at was in a tiny section right near the waiting room, felt like I was in the cheap seats. 3) Never really felt like I was appreciated.So, paying more doesnt always mean better.
Very friendly, beautiful salon. Gabe does a wonderful job with my curly hair. Overall extremely pleased with the service. A little pricey, so minus the one star.
Abby saved me from what was the worst haircut of my life. She is so knowledgeable and helpful and I had a wonderful experience.
Sweet smiles greet you. Pedicures by Teresa are wonderful. She is a sweetheart.
Awful experience!!! I bought credit thinking I was in good hands, with a company of integrity, and I was wrong! They do not honor store credits. Extremely difficult to reach. Very unaccomdating and stole my hard earned money. With covid, you would think they would do more instead of sniffling, trifling, and stealing from their now former clients
I absolutely love getting my hair done at Belleza! They do such a good job in making sure each client is cared for, and Bo does an amazing job with my color and cut every time! Highly recommend this salon and their staff!
Great experience today. Robin done a wonderful job on my deep tissue massage. Very professional and caring and helpful. This was my third time with her and I highly recommend her. Thank you so much!!!
Terrific environment.... new masseuse was fantastic. You should serve wine.
Finally got to go for my Stress Relief Package, and it was truly wonderful! I started out with Candy for my massage - she was so gentle and caring! I almost fell asleep I was so relaxed! Then I had my very first facial with Pamela. She was so knowledgeable about each step of the process - and my face felt totally rejuvenated! What a great experience! I will certainly go back! I highly recommend Belleza’s!
Kedric cut my hair today and it was such a wonderful experience. He listened to what I wanted, made some suggestions, and I ended up with a cut that I love. Highly recommend him and looking forward to going back! Very professional environment and theyre taking precautions to make you feel safe and limit the spread of covid.
Amazing salon and spa, the management makes it such a great place. They work hard to protect their employees and clients from COVID.
Worst experience I’ve ever had. First, McKenzie gave me the most undesirable experience all around. I asked for balayage. (I’m blonde already) I’ve had 3 sessions done at other salons, so this time I wanted an icy look. (Totally doable in my past experiences to achieve this color) She said, “So you want me to bring your balayage on up right?” Wrong.. I never said anything about that and asked her to leave my roots alone. I’d been growing them for months and liked the way they looked. She slapped the color on my head within 15 mins if that, then left it on for only 20 mins. Keep in mind my long hair goes over halfway down my back and it usually takes hours to apply foils when done correctly. At the end, my pretty hair was ruined. It was not blended at all and my roots made a U shape going towards the back of my head. My hair was yellow and dull and looked better before I let her touch it. My roots were colored and yellow. She acted like she didn’t have time to cut my hair I told her I wanted an inch trim and she only trimmed my bangs ??? Don’t know where the miscommunication was. Not to mention she was rough while washing my hair. Sloppy is how I would describe my experience with her. The co manager (can’t remember his name he had yellow hair) and owner came to consult me the next day about what I wanted fixed. I told them I wanted my roots blended and a natural look and I wanted the yellow out. He took his time putting foils in and seemed meticulous, but at the end of it my hair was still not blended it looked like Tetris (streaky/uneven) and my hair was still yellow. At this point I’m just so done .. I say “Okay I gave you a chance to fix it and you messed up twice could I just have my money back?” Which he proceeded to say “We don’t do refunds but you can come back again tomorrow and the owner can fix it for you.” Why would I let a company who has messed up my hair not once but TWICE touch my hair again?! The co manager said he had been doing hair for 20 years, but obviously not. Don’t waste your time, money, or patience with this place. Their motto is “You don’t like it, too bad” and the customer is never right. I got a really rude vibe from a lot of the staff (not all) but very snobby. Not to mention I had spent $318 on a spa package with them that week as well, the facial was good but when I got home I noticed I still had black heads in my chin and nose and was broke out from their products. Left feeling like I just threw my money away . The owners can’t do hair either so they’re going to hire the same quality of stylists IMO.
I always have a great experience at Belleza! I highly recommend McKenzie! She always does a great job with my highlights and does exactly what I ask for with my hair! I have been going to her for a few years and have never had a bad experience!
This is my salon and spa home ! Everyone here is so talented and welcoming 😘 I treasure each visit to Belleza, as it uplifts me every time I see their smiling faces. I love my home and family at Belleza ❤️
Super impressed with the hairstylist I visited! She handled this whole corona virus process of getting a haircut calmly and positively. It was my second time going to Belleza, and I will definitely be making it my routine hair salon. They do a great job at their haircuts and focus on up to date education and trends. You could tell my hairstylist took pride in what she was doing.
They make you feel very comfortable. They do very good work. By the time you leave your legs are rubbery and u just want to nap because your so relaxed. Ive been here 3x and took my daughter once for her 21st birthday! She also loved her experience! HIGHLY RECOMMENDED!!!
Loved it ! Nicole is wonderful, color is perfect. Wont be going anywhere else. Best Salon in town
Sky was super helpful and friendly! Great experience.
I am a nurse and got a free haircut. All the staff were very friendly and attentive to me. Great haircut!
This is my third time at this location. I purchased a gift certificate. The customer service representative was very helpful discussing the benefits and type of certificate I should get.
Great and friendly service! A little more pricey than some salons but worth every penny. I Never have a bad experience here!
Great Experience for my first professional Massage
Worst experience!!! I left with a horrible dye job, a headache from my head being tugged on by two people for five hours and charged 160 dollars only to be asked to come back so they could fix it. Unprofessional and would never recommend.
Thank Belleza for the much needed trim and brining the life back into my hair!!!Hunter did a wonderful job listening to what I wanted and the final product is so perfect!Thank you to Nikki for the lovely and relaxing shampoo job. I practically melted into the chair I was so at ease.
The Best place in Town for Relaxation and fill so good and the people are friendly too. I know i use to work there i loved it. I use to keep the Laundry up and the place Beautiful. They do a brry good Job. When ever in Knoxville Kingston Pike visit them. You will love it Take it from me. Have a good Day. Carolyn.
BEWARE. RUDE. UNPROFESSIONAL. OWNER HUNG UP ON ME. I WAS ONLY CALLING ABOUT MY GIFT CARD. WOULD NOT RECOMMEND. I am a nurse and can not believe he spoke to me in such a way. His name is Marwan.
Great experience!
Love this place and my girl McKenzie! She is an absolute angel and is amazing at what she does!!
Jessica did a great job with my cut and the salon did a fantastic job making it feel safe with the covid concerns.
Top place in the Knoxville area for man grooming..
My wifes favorite place to get her hair done. Over 20yrs she has been going.
Always have a positive experience at Belleza. Love the attention to detail and friendliness of the staff. The hair washing/scalp massages are out of this world!
Excellent experience.
I go to the location in Bearden and David Morrisette cuts my hair. He is excellent and I never have to worry about what kind of haircut I’m going to get. He takes his time and is a great listener. The location is very clean and the staff are all very professional. Couldn’t recommend David more!
Mckenzie is the best!
My hair dresser Betsy is the BEST. She takes her time and the compliments I get is unbelievable. I would not use anyone else. She honestly needs her boss to know how great and how hard she works to be number one
Jana has been my stylist for years.She always does a great job and willLook at my photos of cuts and colors.Sometimes she thinks my ideas are great other times she makes kind suggestions on how we can modifyThe look to work with my hair textureOr color. The salon is very clean and up to date with friendly staff!
My spa day was a day I had dreamed about. It was so relaxing! The massage could have been better but the other treatments were fabulous!
I visited back in June of this year and got lash extensions. When I first got them applied they looked beautiful and were just what I wanted. Unfortunately, the next two days over half of them fell out. They are not supposed to last that long, but I know they are supposed to last more than two days. I followed all care instructions I was given. I dont wear makeup and barely touched them. I called about it and was told I could get a refill. I went back to get them fixed, but was still charged (for price a refill instead of the full new set). Which, also fell out shortly after being fixed. So in the end, I spent a total of $385.5 including tip with basically four days of lash extensions to show for it. Extremely upset that I wasted my money here.
Ok customer service
Every experience I have with Kira has been awesome! Ive been coming to her for years and she is an absolute artist when it comes to styling a mens hair. She was the first to do my come-over for me and Ive had it for over 4 years now because of her. Shes also a joy to talk to each visit! Highly recommend 👍👍👍
Good coke and cut
Excellent as always! Kimmie is my all time favorite!
My favorite salon in Knoxville, hands down. High-end but fair pricing, perfect atmosphere. My cuts and color always look AMAZING. This time especially I cannot praise Hunter enough for doing such a perfect job on my color - it is 100% what I wanted and then some. As long as Belleza is here I will never go anywhere else.
I love this place and Michael is amazing. My hair always looks sooo beautiful and everyone is super nice.
I went in for an eyebrow wax and my goodness, never again.I have very thick brows, which I treasure. Before sitting down to start the eyebrow waxing, I talked to the stylist to make sure that we were on the same page. I explicitly told her that Id like to keep the same natural thickness of my brows and to just clean up the strays, to which she nodded and agreed.However, I was left sitting in the chair for a good ten minutes while she applied strip after strip of hot wax. At first, I gave her the benefit of the doubt, thinking that she was just taking her time and being very precise. NO. I took a look at the one eyebrow she spent waxing for the past ten minutes and was HORRIFIED. My signature thick eyebrow now resembled a thin parenthesis. If you want a visible representation of what it looked like, here it is: ( Not only was it thin but the shape was out of whack. But it was too late, she had already done one brow. And so I was forced to endure another ten minutes for her to ruin my other brow.There seems to be a reoccurring theme within this salons reviews: There is an overwhelming indifference for customer satisfaction by the staff joined with their mediocre skill and inability to meet the expected standards of those who walk in the door - standards that could even be met by Great Clips.
Just had my hair rescued by Mackenzie. She fixed my highlights that had gotten too yellow and brassy, and brought me back to a nice cool blonde. And she layered my long hair to give it incredible volume without sacrificing length. Belleza does a good job making sure its stylists get plenty of educational training on color, cut, extensions, etc. and it showed in Mackenzies work. Even better, staff overall do a great job keeping the salon and spa area clean, too. Im never disappointed when I come here.
Love everyone here!
The best salon with so many different services available from hair to cosmetics and amazing stress relief massage.. Defently worth the time and money
Incredible experience, I highly recommended. David Morrisette went above and beyond, I had a ton of questions and he had the knowledge and experience to make sure I knew everything I inquired about.
My significant other and I have been to a couple salon/spas, but Belleza here on Kingston Pike in Knoxville is by far the best experience for a couple like us. Both times weve been it has been relaxing, and the staff/masseuses have really made us feel comfortable while removing the stress and tension that builds up for all of us just trying to survive in the current climate of our society. Im sure well be going back again, and no other spa has impressed us, either before we have gone to them, or after, for that matter.
Love this salon and staff
I trust everyone at Belleza and have seen almost every service provider at some point. But... David has been a rock star with my color and cuts for a couple of years now. He knows what I want better than I do and makes my hair look better and better with every visit. Not many stylists can achieve a natural looking but vibrant red & he nails it. Also, amazing blowdry & lots of laughs every time!
Best place in town and never had a bad experience. Talented staff, great owners
This salon absolutely ruined my wife’s hair and when we went back to have them fix it they failed. It’s loud, there staff is friendly but unknowledgeable on modern technique (even tho we asked them to pair us with someone highly recommended and experienced). Also, the product they is to highlight is very strong smelling. The whole salon is sensory hell. If you have smell or noise sensitivities do not go here.
My daughter when to this store they lied to her and they basically stole her money what was supposed to be 80 dollars was 200 dollars. Its like extortion. You go to the counter they tell you a new increased price and just stand there as you asked questions and look at you .We went to the main office and they said we here this all the time but each store is individually owned. The owner called my daughter back and repeated over, over and over my employee said something different what can I do what can I do over and over she said. It really was not the price but the terrible job they done that was the biggest problem. So the owner has mental problems, some of workers lie, and if you get the wrong person you will look like Cruella Deville.
I have always had a great experience getting my hair cut. I have never been disappointed. Heather does a good job. I recommend Belleza Salon to everyone I know.
My daughter and I had a wonderful mother daughter spa day, gift from my husband! A first for her on everything and 15 plus years for me. Everyone was absolutely wonderful, our massages by Candy and Robin were the best, my daughters personal favorite! The facials were so nice and relaxing. And our mani pedis were wonderful as well, compliments of Candy and Teresa! Finished with a shampoo and blow dry so we looked fresh and relaxed! The whole experience was perfect! Would go again for sure! Thank you Belleza!
Excellent staff, service and atmosphere
Courtney is the best
Love what Michael does for my hair! Simply Amazing!
Love Michael and Mindy, who have become dear friends. Always great results. So happy I found both of you.
I went in there for the first time and they cut my hair but first I wanted an ombre cut and color so they told me my hair was too damaged to do that so then I asked if I could just get it cut and highlighted and they said it was still too damaged to do that so what they did was dark in it a little at the top and make it a little bit lighter you cant even hardly tell it got lighter and after all of that they told me to come back in 8 weeks and maybe they can make it even later to get more of the ombre look so I paid out two hundred and something dollars for haircut and color that I really didnt want but thats my fault not theirs. I should have asked how much it was going to be I didnt think Id be over $200! But they were awesome people, the place was clean everyone is very pleasant and its more of a upscale Salon and Spa so I dont think Ill be going back in 8 weeks I dont have that kind of money to keep putting in my hair but that was just my experience somebody everybody else might have a different experience they just said just because my hair was so damaged from using boxed coloring? Have no clue why that matters but I guess it does... I hope this helps someone out thank you for reading my post
Second time for hair color. It seems its a school for new hair stylist . First appointment color and cut with blow out. Color not what I ask, (he said whoops you can come back for a do over if you want) cut good, blow out past to a rookie and was terrible because he had another client. Wasnt I the one before her? Today Second try. Color good but during the color prep he stopped and started to work on other clients and again passed to a rookie for the rest of my color application. Shampoo nothing like the first (I had great message that he bragged he was good at) blow out I was truly shocked! He was all about volume blowout and left with a flat head on top and volume on the ends. Also my color price was $51 and for some reason ther was $10 more added to my ticket. I was so irritated I just paid it. And of course I was ask if I would like to add for gratuity. Not returning ever and will not recommend Belezza at all.
Chris at Belleza is a genius. I trust no one else with my hair since my first appointment a year ago. Ambiance is very relaxing and everyone is so friendly.
Mikayla Helton did an amazing job on my color. She was very professional and made me feel welcomed. I will definately be back to see her again and would recommend her to anyone!
As always, Regina is the best. She has been cutting my hair for over 20 years and I would not dream of having anyone else do it. The staff is always very friendly and attentive.
Very friendly staff. Best facial around.
Checks all the boxes. My fav!
I have always had a great experience with Belleza Salon on Kingston Pike in Bearden. My cut and color has always been done exactly like I want it to be. I highly recommend this salon.
Never felt so relaxed ever! The staff was very sweet and professional.
Always great service and exceptional treatment. Ive been coming here for almost 14 years since before they were located at this address. Ive never had a bad experience.
Enjoyed my wax experience and booked my second appointment.
Amazing as always! Michael rocked it!
Beautiful establishment, relaxing atmosphere. Not my first Brazilian by any means but the girl had no idea what she was doing and I paid $90 for scabs and burns.
Ive had two appointments here and my stylist is AMAZING!! My curls are happy and so am I!!
I just applied for a position at this salon and the staff was so very helpful and nice. So I thank you for your kindness.
I got my first facial recently with Nadereh. I am very self conscious about my skin and she only made me feel worse. She made sure I knew how scarred my face was from acne. She kept drilling me about my skin care routine. I told her how Im a night nurse and I take my makeup off after a long shift and thats about it. She couldnt believe I didnt at least use a moisturizer. She kept telling me how important is was because of my age and wrinkles. Im 28, back off a little! I have a milia spot on my chin area that Ive had for more than one year. Its like a pimple that has never come to a head. I need to go to a dermatologist to get it removed. She got to that area and was like what is this on your face? All I could think was, youre the expert shouldnt you know??? At the end of the session she said, Im glad you came in for your first facial, you really needed it. She just made me feel uncomfortable the entire time and I wanted my facial to be over.I was told by another staff member thats just her culture. I understand how some things are misinterpreted across cultures, but I just spent $85 for you to rub my face, be a little bit nicer!The people at the front desk are never that friendly. I left a comment card and no one ever responded.
I got a DevaCurl haircut here a few weeks ago. Wonderful!! Gabrielle did an awesome job!
Christen is the best hairstylist I have had in my life! Best haircut I have ever had!
Ask for Kedrick he is a blowout king.. he makes your hair look so good with just a round brush!
Fantastic! We loved our experience here. Thank you Belleza Salon!
Annessa was AMAZING!!! Im always coming back to her!
Jana is the best! Excellent customer service.
I go to Beardon Hill for facials and waxing b/c they are close to my house and drive to Turkey Creek to have my hair done with Kristen. I have found I like the atmosphere of Turkey Creek better for my personality. All there locations are very different from each other so I would recommend checking them all out. The entire staff at Turkey Creek is very helpful where Beardon Hill is snotty just like the neighborhood. The prices are standard for a quality salon and much less than I was paying when I lived in Chicago and Boston.
My name is Shannan, I went in April 20th. 2018 to have my long hair, mid back, cut short. Short, meaning above shoulder at ear length, really short. My first time at salon and with Amber was fab. I even called to leave message of how happy I was, the versatility of the cut, sassy, run your fingers in it when wet - you got style. I wanted to keep up with style and called for a trim July 3rd. 2018. I walked out knowing something was off. I went home tried to play with the style and even washed to see how it lays, since she blowed and used curling iron. She did not do the first time, the curl ironing, so I wanted a fair view of what was up.IT IS NOTHING LIKE BEFORE AND NOT FOR THE BETTER! It is chopped up, butched, there is no run your fingers through to have that style you had the first time. It is not a style.I can not believe that my second cut at 65.00, for my first was 100.00 plus 20% tip, my hair is no better or worse than Supercuts after this trim. I would keep paying 100.00 plus 20% tip to feel the happiness I did the first time and not to be put on this emotional rollercoaster. I need to work it and even then it is if my husband helped me cut it or better yet put a hat on. I am not kidding! I showed off my new hair cut in April and people loved it and asked where etc.. After the trim, if I show them, they asked what happened?When something like this happens, you reallize how many mirrors there are, that you pass and at each pass you try to get your hair to look decent, not worse than you went in. And how much it affects you emotionally. It was hard enough to cut at least 7” off your hair the first time and feel great just to have you feel horrible in less than 3 months! And that’s worse than why you went in to begin with!
Mckenzie is the greatest! This is the only plaxe I go and she is the only stylist I use!
Top notch place to go for a Ouidad special curly hair cut!!
Molly is the sweetest and the best! Ask for her for any facial or waxing services.
I was very unhappy with my waxing experience yesterday. Nadereh herself was fine, but the wax was awful. She told me that the hair on my legs was too fine and not long enough, even though it had been two weeks since my last shave. I went for a wax so I wouldnt have to shave, but looks like I will be shaving anyway. I have had my legs waxed a dozen times before and never had anything less than a perfect wax. This was by far the worst and most painful wax I have ever had. I will not be going back.
Love Kimmie Lockhart best hairdresser Ive ever had!
I had a great experience! I would recommend it to all of my friends.
I wish I could rate this as awful. I cannot believe that someone ever thought of this as one of the best salons in Knoxville! Reading the reviews here, I must say I agree, and I am not surprised at everyones dissatisfaction after going there myself: This place is awful! The staff was unpleasant, my haircut was overpriced, and the cut was nothing like what I asked for and looked terrible. Worst of all, the person cutting my hair smelled awful! I wont be coming back.
Nadereh is an amazing esthetician. She has over 20 years experience with skin care. She is very knowledgable about skin health beginning from within the body, and has always kindly offered advice about the importance of drinking water and eating clean. I see her very regularly.The owners of Belleza are kind and friendly.I do think the front desk staff could be a little friendlier. But, I always have a great experience overall.
Kim is the best in all of Knoxville! Amazing service, could not recommend more.
Awesome. Just awesome all the way around. Great pampering.