Stopped by earlier that day and made an appointment for 5pm. Was on time, the young lady was late but thats nails shops. Pedicure was good my toe nails were painted the young lady stated she would be back she wanted the nails to dry. I sat in the chair for almost 40 mins. I finally ask what I thought was the manger. I stated was she or the other tech going to put the top coat on. She came and got my shoes to put on and walked me to the desk to pay. I asked the young lady who took the $30.00 dont you get a top coat. She started to talk her language to the manager finally yes we do and manager wanted to put the top coat while I was standing. Actually told her no, and I did tip them $5.00 and stated I will not be back. This nail shop used to be pretty good, but I noticed the really over book.
Very professional and excellent customer service and they all do a great job. I would definitely recommend this place to get your nails or a pedicure done very happy with the service I got.
Cute nails is the best! I have been to so many nail places in both Kent and Covington and this is my fave!! They have great prices, nice staff, and I always leave with the best nails!!
They pick and choose what customers to be friendly with if your not one of the customers they like you won’t get good service.. I wouldn’t recommend going to this nail salon!
My daughter and I have been coming here for almost 5months now. We absolutely love this nail Salon.All the ladies here are wonderful and they pay such great detail to attention and you never feel rushed. Megan, bless her heart! Love her personal service and how sweet she is! She knows my style and takes such great care of me. The feeling of finally finding your favorite go to nail Salon! Simply Amazing!!
Kelly is amazing at what she does. Highly recommend. Very good customer service and they consistently do a great job.
I love the nail designs they do it’s really a great nail place. Prices are decent and the place is clean. Love this place!
Clean,positive environment,budget friendly, nice nail techs,quality work. Do keep in mind that I am fairly easy to please and usually give an A for effort. Also I am new to the era of hair done, nails done, everything did... Lol. Kudos to you if you know what song thats from ;). I enjoy my experience here although it is located in the ghetto the experience within the business is what I would describe as cozy, they are fairly clean in my opinion and do provide really comfortable and nice,quality service . I have yet to have a negative interaction with any of the beautiful techs they have there.Everytime I come in Im always getting a unique design I found on google and they always do their best to meet my expectations. It doesnt always look like the picture BUT it is always a beautiful interpretation of it! And I would like to add they are very good at helping pick colors and create designs with you when you get to know them 😉. I would recommend this place for its character,work and prices . But if youre boujie than go somewhere else. If youre a Karen than go somewhere else because I get my nails done every two weeks and I hate when I hear yall complaining while Im attempting to zen out.PERIODT! And tip them good .They deserve it !below are a few photos that I could find of souly my nails but Ive had plenty of other designs my favorite being my watermelon ones that were in a word ___ICONIC 🌈 and my cloud nails that were once again, in a word, ICONIC. nothing about me is simple and my nails shouldnt be either 💅💞
Love this place! Megan is always so nice and does a perfect job every time. Thank you!
The ladies here are great! They always do a perfect job and have tons of great polish options.
My friend, and her friends come here often. I came with her yesterday to check it out. Love my ombré almond nails by Megan! And my gel pedi turned out great too. Also, I wanted to say for those who are considering going here, try them out. They are recently under new management and have all new employees, so past poor reviews are irrelevant as those employees are no longer there... just a thought.
Friendly,relaxing and quick
Always happy with my nails. Excellent customer service.
My sister told me about this place. It’s absolutely wonderful! Love my nails and toes
New owners recently and it is amazing! Megan is the best. She is so polite and always so caring to her customers. She is also extremely good at nails. I will not go anywhere else! 5 stars!
Megan is amazing. She always does an excellent job on my nails and can do all kinds of elegant designs. Recommend her highly
I went to cute nails in Kent for the first time today. I had a wonderful experience. My toes look amazing! Vincent did a great job. The massages and hot stones were awesome! I will definitely be going back. Thank you Vincent!!
Amazing full set and pedi!!!
I’m pretty new to town and looked in so many places to find a decent salon since I was a loyal customer to mines in LA and couldn’t find anyone to match the quality I used to get. My co worker here showed up with a beautiful nail color I had never seen the option of getting elsewhere and it led me to cute nails. The service is always amazing, they will actually interact with you and the nails last SO long, I usually get full sets of acrylics and rarely have to go get fills cuz they last so long. They offer a HUGE color selection that I love and it’s very clean as well. I highly recommend cute nails. They are not the cheapest but you can guarantee it will be high quality and I’m ok with paying for quality!!! ❤️
Very nice and gentle employees, I love my nails!!!
I used to love coming to this place; I refer people here all the time because they do a good job on the nails but recently every single time I want to come in they always say “they don’t have time”.. and I make an appointment for my sister and her girls to come in and they don’t even prepare themselves with more people to help. Instead of having a good attitude they act as if it’s such a hassle to get more service. I don’t understand I thought they’d appreciate that I’m recommending they’re nail salon and I went in before the appointment to confirm that I was coming in later that day. My sister is getting married this weekend and I brought her in with my mom and they put my mom to last to get helped, helping other people that didn’t even have an appointment and when I mentioned about the wedding the lady brushed it off Saying “we’ll, I only have time for full set that it!” Ummm okay.... Well after several times of getting rude service and feeling unwelcome, this is the last time I refer anyone here.(I’ve definitely referred more than 10 people here) Unfortunately they have lost me as a customer and not because of their work but because of customer service. You can’t expect a tip after not even caring how important a wedding event is and that I’ve been coming here for so long..
Worst experience ever. Unnecessarily expensive. Not worth it
Best nail salon Ive ever been to
I used to go there every 2 weeks on my lunch break and built a great relationship with new owner Megan. Shes the cutest lady ever. Shes and everyone there speak English and they are awesome. Great nails and even better service with attention to detail. Love them !! Highly recommend and cant wait to see them.soon. punch card for returning members is a plus.. Megan see you soon. You rock as a owner.
Sometimes alittle busy. But the staff work really hard to make all customers happy.
I love this place. The ladies are all very nice and do a great job.
Prompt and friendly service. They make everyone feel welcome regardless of shape or size and they have great massage chairs when getting mani/pedis. Walk ins are welcome but I recommend making an appointment to avoid a wait because it gets very busy sometimes.
I have been coming to cute nails for 3 1/2 yrs. I have been seeing my nail tech for a little over a year and Megan is great! She knows what I like great service and comfortable setting.
Always happy with the outcome! All the girls are true artist. Recommend highly! Because their so good, make an appointment, there usually busy.
Loves the salon they listen to what you want and they do what you want they dont make suggestions for you. I was very well satisfied for my first time there.
Ive only been twice but each of those times they did a really good job I even got a pedicure for the first time it felt great I couldnt believe how good my feet looked just know this I will go back
For the first time in 3 years of nails experience this is my favorite. Megan is really good! Knew what she was doing and made my nails look so good! Definitely coming back
This place is absolutely horrible. They do not sterilize their tools, and they gave me and my friend foot fungus! They will not even refund us even though it’s clear that after we got a Deluxe pedicure (That we didn’t ask for) we both ended up with foot fungus. So pretty much we paid $50 each for foot fungus. And the only way they will refund us money even though we went in there and showed them in person They said we need have a doctors note. I posted a picture in the reviews if you’d like to see.
This is the only Nail salon I will go to. They are all so kind and polite. It is very clean and they always get me in. I wish I could give it 10 stars! Affordable convenient and they always do what I want!
Amazing service! Megan was so focused and payed so much attention to detail. Very happy with the result.
Stopped by another nail salon and they ignored us standing at the counter but talked to the lady that came in behind us. I came here and they promptly came up to greet us and ask what we wanted done and told us how long the wait would be. I love the nails and their friendly customer service. 👍 Thanks Megan! We will be back.
This was my first time going and I was extremely satisfied, Lillie did my nails is shes excellent, my son even got a pedicure. This will be my go to place from now on and its not far from where I live
Just rude!
Went in for a shellac fill and got an overpriced polish change
Love my nails but some how paid for a delux pedicure that I didnt ask for and ended up getting foot fungus! Can I have my $50 back, my big toes hurt and look gross now.☹😭😢
NEW FAVORITE NAIL SALON! perfect ombre technique
Great place to get your nails done! Good job done and friendly.
Wasn’t worth paying $25, 2 of my nails broke the day after and the paint job wasn’t that great either. the ladies are nice though
My best friend and I always come here. Definitely recommend kelly. Shes really good and takes her time.
WARNING!!! do not not go here!!! I paid 50 dollars for cute green foot fungus☹ all I wanted was for my toes to look pretty but now Im probably sure Im only going to have 8 toe nails soon 9 if I am lucky. Im going back to 2000 nails maybe they can help me grow my toe nails back!! I wouldnt go here this was the only open nail salon on earth. If you go here dont say I didnt warn ya!! Im on my way to the ER right now!!! Hopefully my toes dont fall off on the way there!! NEVER GOING THERE AGAIN!!!!!
Prices are a bit high taking considering you sometimes have to wait 45min to get service. Despite that i had a great experience. I would considere giving a customer a combo for a reg pedi and a shellac mani . overal lovely and clean. 50 bucks plus tip
Love to go here for my nail and pedicure . They do fabulous job ever
First time getting a mani pedi and the employees here were extremely accommodating and kind! I notice that they have a good relationship amongst coworkers as well and it’s the type of environment you’d want to get your self-treatment day at!I got a powdered ombré with nude pink and white tips. Also got some bling on my ring and pointer finger. Altogether a very relaxing and fun first experience. Will be back!
Great experience, for my first time there. Reasonable prices and vety talented with nail art
They do a real good job!!!
Very happy with my nails and will continue to go there
The only place I will go to get my nails done. I am extremely picky when it comes to shape size thickness and design I have no complaints every time that leaving the salon they really know what theyre doing and they really take their time to execute each and every set perfectly.
5 stars for customer service! Definitely come back next time when I’m in town😀
Ladies are wonderful. Great job for a good price.
Love this place for my travel . So clean . Staff friendly
I drive past something like a dozen nail places just to get here. Always great and attentive service, super sweet nail techs and I have never had a brow wax as awesome as Ive had here.
There very welcoming ..Good job keep up!
Excellent place, listen, take their time. Absolutely great.
Love My. I have been going to her for years . GREAT JOB EVERYTIME!!
Tina did an amazing job on my nails!! Love them!
Make sure you make an appointment, cause theyre busy, but when they get to you its always worth it.
The salon was very good! it was clean, and the people were friendly.
They were very sweet but the quality was horrible my toes are chipping already and I have foot fungus. DONT RECOMMEND AT ALL!!!!😭🤢🤮
Do a great job on my nails always clean and very friendly. Will keep going back.
I went here twice with my daughter. 1st time we went the lady clipped my toenail on accident then tried to superglue it. I went home disappointed because now my toenail looks lopsided. Our 2nd experience here, we were getting our nails done, my nail technician cut my skin while filing and just kept going as if nothing just happened but I ignored it, next thing you know I got 4 fingers with cuts and she’s still going. I told her excuse me you’re cutting my skin, she got up and left and another lady came to fix my nail.
Nina is fabulous! I will not go anywhere else for my nails.
Such a good pedi. Included hot stone massage in the normal price pedi. Took us with no appt and just a short wait. Highly recommend.
Did a nice job on my nails! Nice clean environment and I will be back!
Love my cat eye design!
I have always liked going to Cute Nails until the last time I went I was mortified at what happened. While having a pedicure done, there was a husband & wife there having pedicures & manicure. When the woman was finished with her mani, Kim took her to the back in the waxing room. The woman left her purse on the mani chair. I know it was her purse because I had watched the womans husband going through it earlier to find something when her nails were wet. I happen to look over from watching TV to see the older Vietnamese gentlemen that doesnt work, just sits around the shop, taking money out of the womans purse, folding it in half, putting it in his pocket and straightening up her purse to look untouched. Im so ashamed for not calling him out on it immediately, but due to having customers wanted to save face for Kim and try to tell her in private what I had just witnessed so not to cause alarm to the customers. The opportunity never arose, so I called her to tell her. She said that was her husband and denied that it could happen. I ASSURED her it did!! She wanted to know how much money did he take. This is a strange question. I told her I didnt know, I just knew it was a $bill. After I have thought much in Kims questions, I have come to believe that the two of them are in on this theft of womens purses together. I will never darken their door again and want to warn anyone that does, to WATCH YOUR PURSE! They are thieves!!!!!
Very happy with the service and the people.
The first time i went it was great. I was excited to have found a place to be loyal too. The second time i went back i went for a pedi and fresh acrylic. First off the water was cold, i asked for it to be a little warmer, he then scolded me with HOT WATER, i said it was to hot. Hr thrn went back to cold water, colder then before. When i got my nails done i explained that my nails were finally long enough so i just needed fresh acrylic,no tips. The lady CUT MY NAILS ALL THEWAY DOWN.And slipped with the electric file resulting in me getting hurt. At the end of it all they ended up verbally feuding with me,yelling at me and telling me i was mean because i was not happy and did not see it fit to pay full price (after they ruined my nails,and hurt me). They attacked my character and were very confrontational. I ended my experience with $20 off, no tip,and still have to sprnd more $ elsewhere because the job done was god awful. I will NEVER go back.
Rude and to expensive. They accept walk-ins but make you come back later
The lady badly damaged my nail. My nail was bleeding but she was working like nothing happened. She was very unprofessional. I never ever go back!!! Who gave this lady a license to work with fingernails shame on you!!!
Great job on nails and good service, clean, friendly
Nice place
Worst Service EverI came in to do my nails and left with an infection. The owner wont take responsibility and not even answering the phone.
Best place ever.
I have not actually been here, I dont really get my nails done as often as I used to.
The are good and pleasant
Horrible experience I asked her to trial a color and then I dont like it, she took off the top coat and then just did even bother to put it again did even clean our scrub I think my 11 year old could do better the paintings outside my toes and my nail it neither painted When I asked Harry to put the top full again she gave me the worst face ever.
Love it
Kelly is the best.
Great job on nails
They are great
Love it
Hate it
Nice