Lived on a sub level apartment. Crickets somehow always found their way in. They were in the vents somehow as well. Had a window that leaked and soaked the carpet every time it rained and each time they claimed it was fixed but it always leaked the next time it rained. The apartment above us had bed bugs and we werent notified. When we found a dead one in our apartment they had the apartment treated and tried to make us pay for it. Its the law that they have to pay for it in this scenario.When I moved out I stayed with a relative for a year. After that I began to apply for apartments. I found one I liked and they went through a third party company to check my rental history. The Hills reported that I didnt make my last payment, which I did. I needed to end my rental agreement early, which they dont let you do so unless you are paid in full.Not a big deal mistakes are made. The real issue was how I almost lost my apartment I applied for and application fees because The Hills Apartments would not answer the phone to resolve the issue and the apartment I was applying for couldnt be held for a longer period while I sorted the issue. Lucky I had proof I made my payments so I didnt need them. My account being cleared was expedited because they wouldnt even answer the calls of the company that does rental history. Keep your documents in order because they do not care about you, only your money.Also, please dont patronize me by putting the copied and pasted quote under my review about how I can call or email you guys to solve the problem. You dont answer the phone/emails and I solved the problem myself.

If you want to live in a place where nothing gets fixed this is the place. When we lived there something was always wrong make a complaint and absolutely nothing was done about it. The security that’s supposed to help around the complex is rude. Everyone is fake. The unit they show to get you to move in is so much nicer than what you actually move into.

If you value peace and safety do not live here. The walls are thin, you will hear your upstairs neighbor and the neighbor across the hall. My vehicle was first robbed, then stolen a few weeks later. I do not feel safe going to my car without having a gun on me at this complex.

I moved in just over 6 months ago and I love it here! Amelia and Darcy in the management office are so nice! When I have a maintenance request put in it gets done fast and right and the maintenance guys are always so nice as well!

I have lived here for 3mo and I cant express how HAPPY I am to be here!! It was definitely a great choice!! The office staff is AMAZING! They are more than willing to help with anything you need and are super sweet!! They try to make sure they know residents are appreciated! The maintenance crew is always on top of things and hard working... I appreciate ALL staff members of The Hills and what they do to make the community GREAT!I love that it is super quiet here and all the neighbors are friendly and respectful. I feel safe here and the amenities are plus! My apartment feels super cozy and feels like home... I love the extra updates they made to make it feel that way!❤ I would and DO recommend living here to anyone looking for a new place!! Thanks again!

Truly the best apartment complex I have lived in. The apartment’s interior and exterior are amazing, in unit washer and dryers for 2 and 3 bedrooms! The entire complex is beautifully taken care of, and they have a dog park with fully stocked doggy clean up stations throughout the property. It’s so convenient for dog owners. All other amenities are fantastic. Both Darcy and Amelia made moving in a breeze and they always get back to me in a very timely manner. Thank you to the entire staff for making this place feel like home so soon!

Ive been living here for a few months now. I like my apartment. Ive never had a maintenance issue. I also like the feel of the neighborhood. Its very laid back with little to no drama or domestic issues. I get off work late at night and I always feel safe coming home. My only issue is the noise level in my apartment. The walls and floors are very thin, so you can hear everything your neighbor above you does. Ive lived in lower income apartments in the inner city that have better soundproofing than these. All you hear is children running, bumping and screaming all day long. Its so loud that it sounds like they are in your apartment. Thats the only downside of living here. Other than that I would definitely recommend The Hills especially if you can get a top floor apartment.

My husband, my dog, and I are currently leasing our second year with The Hills, and we love it! We love the property’s convenience to highway 169 and other local places, as well as the amazing staff. Darcy and Tammy are the best!!! They always go above and beyond to take care of us, and it doesn’t go unnoticed! The maintenance staff is also great. Our dog loves them all, and they take care of our maintenance requests as quickly as possible, regardless the size of the request. Overall, we would highly recommend leasing with The Hills! It has been the perfect place for us to get comfortable living in KC!

Apartment was pretty awesome but I had a really bad experience As far as them people at the office.I understand that they gotta do their job but being nice to people when they move out isn’t too hard or try to work with people as much as you guys can.. It seems like it’s all about money and Whatever they can get out of people when they move out.I wish I could screenshot the texts and post it here of how rude this lady was on my move out day.Good luck!

My husband and I are going on year three of living at The Hills. We love the amenities and how pet-friendly the apartments are. The gym and pool are well-taken care of, and our dog loves the fenced-in dog play area. Darcy in the main office is incredible and the most helpful person. Maintenance always fulfills requests quickly, and I truly dont have anything bad to say. We love living here.

Lived here for 3 years. The only place that felt like home. Darcy has always taken care of us at the office & done everything possible to make sure we were happy. I would recommend to anyone.

I am not a resident, but I was interested in moving here. I booked a tour on their website for 8. I arrived at 8, but the leasing specialist told me “Darcy emailed you we don’t tour until 9”. I explained I hadn’t received an email, but 9 will not work. Instead of offering to reschedule me, which I would have been happy to do, she walked away. Based on this interaction, I won’t be exploring this as a rentable option. This company needs to fix their website. I had planned my day out based on these appointment options. Second, you need to train your leasing staff in customer service and not rude interactions. Thanks.

While the outside was beautifully kept, it was not the same for the unit. It was not as nice or clean as advertised nor is the pricing worth what you receive. What was worse was that the management team (including regional management) were very unprofessional, rude and tricky. I had many issues with my unit that were being dodged and ignored. It doesnt take much to be kind to someone and I expected them to do their job. Because they didnt, they have lost my business and the future business of my university peers. As a student, it was a pretty difficult thing to do, but I had no choice but to end my lease early and move somewhere else.Please dont waste your time and money like I did here!

Best place to rent in the northland! The bad reviews I can verify personally are not what The Hills is about since my husband, two girls, and I have been here for the year. ALL the staff are wonderful and have ALWAYS solved any issue brought to them in a very timely manner! The landscaping is always clean! Have ALWAYS noticed people pick up after their animals and never any trash laying around on property since the day we moved in. The maintaince are awesome and do the best job by far of ANY place I know of in the Northland. The office staff are ALWAYS smiling and willing to go an extra mile!! We looked at a multitude of apartments in the northland. We chose The Hills because we wanted to, not because we had to! They may not be brand new, but they are being newly remodeled, very reasonable priced that a person or family could easily pay bills while saving for a home, ect.., easy access to main highways and primary locations, north Kansas city school district, the best pool area that we seen while looking everywhere before renting, not to mention, my girls are happy here! They have a play ground for the kids and 24 hour monitor property by security company. Not one complex we looked at had all of these things accept the Hills ! Please DO NOT let the negative comments scare you away. I can tell you first hand as I am a stay home mother all day ( I see EVERYTHING that goes on around here or Ive heard about it) and its very quiet and RARELY have we heard of issues or complaints! I know majority of the families and kiddos here at the apartment community and not one unhappy soul I reassure anyone who is looking! If your looking for a nice place to rent, whether your single, full time student, small family, or whatever your situation is, The Hills has a little bit of everything needed and that is offered for what you may be looking for for just about every individual out there ! Give them a chance before making judgements and making a decision. There are good and bad people everywhere you go, but I assure you this community has a whole lot of good to give!!

Our little family has lived at The Hills for 2 years and really enjoyed it! The location is great. The maintenance crew is always super friendly and timely to get things done when needed. And the front office staff is awesome- shoutout to Darcy! We love it here!

Ive had a great experience at The Hills. I moved in six months ago and Darcy has been extremely helpful with every question I have had. Aside from the great customer service, I love my apartment. Having a washer/dryer supplied in my apartment was a fantastic amenity. Also, having codes on the doors for locks is wonderful!!! Very convenient. Ill be renewing my lease when it comes time.

Never like the way the manager treat me

Nothing but positive things to say about this complex! Friendly office staff and maintenance staff, well maintained grounds and inviting clubhouse. Any maintenance issues are fixed promptly. I have had to call emergency maintenance twice and neither time did the gentleman make it seem like a hassle. Im going on 3 year of living here and would recommend to others!

We love how dog friendly this apartment is! Also, shout out to the maintenance guys. They are very friendly and on top of all of our requests. We also love the location, so close to everything we need.

Have lived here for about a month. Needed to upgrade before the baby arrives!!! Definitely an upgrade times 10. I love the layout. Great spacious master bedroom. Love the convenience of the washer and dryer. Love the quiet environment. I don’t feel uncomfortable or unsafe walking my dog alone outside. I feel good knowing that I will be here for a few years.

Ive been living here for about a year and I really like it. The staff are always super helpful, friendly and get right on top of any issues you may have. The apartments are updated and have a nice layout. So far Ive not had any problems with my appliances or anything. They keep the grounds, pool and club house really nice too. Plus they offer short tearm leases which is a nice perk. I would recommend this complex to anyone.

Nice, quiet place and is close to everything. The staff is always keeping everything up to date and works hard to stay on top of things. Me and my family love living here.

Ive moved into The Hills apartments a month ago and its been such a great experience!! When I was researching the place they always gave me clear answers and viewing the place was quick and easy. Darcy helped me during my leasing process and it was the quickest and easiest leasing process ive ever been through. During the process Darcy was easy to contact and would always call/ email me back promptly. When I submitted my move in check list Darcy even submitted work orders on my behalf and they were done quickly. She is honestly the best and cares so much about the residents. There is always so much parking, and the complex itself is always clean and quiet. They have a nice pool area with a grill, and a playground if you have kids. I love living here and would recommend it to anyone.

I resided there before the renovation. Not an honest company since they were purchase by a management group in 2015. One minute i had a credit on my account then overnight it turned to a negative amount. Not very trustworthy. The staff procrastinates on repairing things and the renovation and clubhouse was thrown together with cheap raw material.I was treated in a very unprofessional manner that I didnt appreciate. Also they Force the tenants out to update their Apartments when in fact that was not the truth they rush a new tenant in just to raise the rent 200 more dollars on top of add water services.Will not recommend anyone to live here. You will regret it. Trust me. Their turnover rate is high in tenants and management!

My husband and I cannot say enough good things about living here! We moved to KC all the way from MN and we had no idea where to live. I am a medical student and this place happened to be close to my school. Since we have moved, we have never regretted our decision to live here!!! The apartments are brand new. Every appliance is less than a year old and they all work GREAT! We have not seen one single bug since we moved in here, so the reviews about there being bugs are not true for us. The apartments are quiet, I hardly ever hear our neighbors. The maintenance crew are very polite and fix whatever you need in a timely manner. The office staff is exceptional, they are always willing to help and are so friendly. The outdoor pool is my favorite!! It is always clean and so nice to have on hot summer days. I recommend this place to all of my Med student peers and all incoming Med students. We are literally 10 min from EVERYTHING, and since we are on the edge of Gladstone, you get that smaller town feel; you wouldnt even know that the city is 10 min away.

I have lived here for about 3 months now, very well maintained. Pet friendly! I love the place

I have been living at The Hills for a year now, and it has been a great experience! The staff is very responsive and always very helpful! Also, maintenance requests are always completed as soon as possible. (I have only had very few requests in this one year). I would highly recommend The Hills to anyone who may be searching for a nice, clean, welcoming, and peaceful living environment!

I experienced the best tour ever from Amelia she explained every little detail there is and I applied I am really hoping we get approved I am doing whatever it takes to get approved I love this apartment complex just from a tour

Overall, I have a had a great experience living here with my husband and two children. The staff is great, friendly and prompt! Anyone who complains about the kitchen size shouldnt have moved in. You see the size when you come to tour so it should come at no surprise. My only real complaint would be the Frigidaire appliances. The handles break frequently, at no fault of ours. Happy to know this though before purchasing a home and needing to buy appliances :-)*Update*For the appliances, the complex graciously switched them out for better ones :-) Much appreciated!

I have loved living here! The staff is so friendly and they truly care about their renters! The few maintenance problems we have had were always handled, if not the next day, with in the week! They always gave us a heads up when they were going to be coming into the apartment for various matters. They do fun community events such as movie nights and pizza nights which I thought was so fun! The pool and gym areas are always clean and taken care of! If we ever had any concerns they tried their best to help fix these concerns, which I can’t think of any off the top of my head right now! If we weren’t ready to have our own home, we would have stayed here longer! Thanks to all The Hills staff! We’ve loved it!

I have enjoyed living here. The kitchens and bathrooms are nice. Everything is updated. Porches are spacious. Flooring is up to date. Maintenance comes in a timely manner and fixes everything you need. No smoking in the building which is super nice! Bedrooms are a nice size. Building is quiet. Key code is required to enter every building which adds security. Locks to the doors can also be accessed by key code. Small gym. Nice pool. Friendly staff. The only reason I gave it a 4 out of 5 is because there are children running wild everywhere and that drives me crazy. Also, the outside of the complex isn’t super well kept. Dog poop everywhere.

I have been here 12 yrs. I have nothing but good things to say about this place. Its always very quiet the neighbors have always been good. If you have a problem management gets on it right away. Its very clean. They have night security drive throughout the night

Medical student who has lived here for 3 years, great quiet apartment with good staff & maintenance. Close to everything, but far enough away from the city that is nice and peaceful. No complaints!

Ive lived here going on 4 months and I really enjoy it here. Its very quiet and the other tenants are nice and respectful. They did a great job with the snow and ice this past weekend. All the sidewalks were salted and there was absolutely no danger of slipping and falling. Areas are kept clean and all appliances in my apartment were recently renovated and work great.

If I could give this place no stars, I would. This is by far the worst place to live for the prices they promote. So many issues since the beginning. Here are some issues to expect: clogged toilets, clogged shower drains, leaking washer unit, leaking windows (horrendous during every single rain & snow day thus far & still not fixed. Has also ruined many of our towels & dish wear due to the fact that weve tried to keep it from ruining the carpet) poor insulation, damaged towel racks, cheap window blinds (break easily), faulty garbage disposal, faulty lights, the gym equipment doesnt ever work properly (they have 3 machines & expect someone to pay $15 for a key fob) & during the winter one must plow their own area. Good luck to whomever chooses to live here. We are 100% eager to leave because of all the issues above & the fact that the office is not consistent with fixing the issues above. Theyre main concern is their money. Do not be fooled by the prices. The price outweighs the value. We really wanted to enjoy our time here but after numerous requests & even sent various emails to the staff as well as the owner to fix the issues listed above, we are taking the initiative to live elsewhere.

I love it here. Its close to work and school. Nice, clean, and safe place to live.

We have lived here for two years and have nothing but good things to say! The community is fairly quiet and our neighbors are all very polite. Maintenance and office staff are friendly and attentive. They know us by name and are always willing to help us with whatever problems we may have (usually just simple fix problems, never had any huge issues) and they are prompt. The property is kept clean and maintained. We transferred from a two bedroom to a three and they made it very easy and efficient for us. I’ve never felt unsafe, but they have hired a security company which makes me feel even better living here. I love that they throw parties for the residents, and always stay in good communication with us about what Is happening. I could not be happier and we will stay here until we are ready for a house.

Me and my husband experienced the best tour ever from Amelia she explained every little detail there is we applied I am really hoping we get approved I am doing whatever it takes to get approved I love this apartment complex just from a tour

Ive lived here since April of 2015 and love it. The staff here has been excellent and extraordinarily nice. The management here will take your issues and get them resolved quickly. I had a dishwasher go out on me and they got one into my apartment and installed within a week. They keep up the equipment well and make sure everything is right whenever you go in. I havent seen grounds kept this clean in the area. I love living here and I actually feel like Im living not just staying here. Its a great place to live and I would definitely re-lease from here.

Great apartment complex. Reasonable price, staff is great. Landscape is kept up and looks clean. Pool, gym and club house are great as well.

We have lived there since July of 2015, and we couldnt be more thankful to call this our home. The management here is incredibly nice and extremely accommodating. If you are looking for an amazing place to stay with great friendly people I highly recommend you check these apartments out! The location is also incredible and you are only 10 minutes away from everything.

I am a professional, single mother and I have lived at the Hills for a few months now. Making the transition from a home to an apartment was very difficult initially but I have to say, I have been so impressed with how The Hills takes care of their tenants. I had a few minor things that needed to be fixed and a maintenance man was there right away to take care of things. The staff have been very accommodating and loving towards myself, my daughter and our dog. The grounds are well-maintained and the landscaping is lovely. I have already recommended this apartment complex to several of my friends. I enjoy living at the Hills and wanted to share my experience.

This is my second year here, and Im very happy with the apartment. Nice location, wonderful and helpful management staff. Ive never had an issue with the maintenance staff. Gym room, pool, and landscaping are all well maintained. Love it here!

The leasing process was fast and simple. It was a great experience compared to other places. Staff was friendly and helpful. Haven’t had any issues with neighbors yet, most in my building stay to themselves. A big shout out to Darcy Allen. Thank you for all of your help!

As a first time tenant the first impression of this property has not been pleasant in the slightest.Management admitted to not doing a walk through prior to me moving in and after after doing my own walk through of the property there was a weeks worth of repair and damages to be done including the following:1.) Re-clean the carpet & vinyl2.) Re-paint the walls, trim, doors, and cabinets3.) Replace the Stove top and back splash of the stove4.) Repair drywall in some areas5.) Replace a few vents6.) Have the cleaners come back and re-clean the entire apartment7.) And a few other things to be detailed again.Again, this is all that has to be done for a unit that was set for move in. I havent been able to move into the property and have been displaced as my expected move in date was 11/16/2018. I have requested to terminate that lease for not providing a move in ready apartment altogether in addition to being given a unit that was not advertised in the model or featured online. The management team has been unable to make contact with their own upper management and have placed blame on them as they do not have authorization to release anyone from the lease. After completing all of the necessary requirements of a future tenant and spending over $1400 this rental property has not only caused me to be displaced with no where to live but they have been unable to authorize a termination of lease that is already null and void as it has incorrect information. I was willing to be wait-listed for another unit but at this point with how this has been handled all I want is my money back and to be released from the lease that has been unfulfilled. Should you rent from this place please make sure to tour the unit you will actually be residing in, and also do not sign or pay any payments until you have done a walk through.

My experience is a shameful one for The Hills. I have been told several different prices. I have been told several different apartments and I have been told that I would have to pay a full months rent as a deposit. My application has been canceled just because I asked for my deposit amount to be sent in an email with documentation because of the inconsistencies. The manager avoided me and sat in the background for her staff to pull the strings. As soon as I exercised my rights for my admin fee back due to the quotes of a full months rent for deposit. Which has never happened to me in my life with any apartment. She canceled my application instantly without a status completion. I can honestly say the experience has felt like a total violation.

Honestly, my husband and I were unbelievably excited to move here, whenever we moved to Kansas City! However, the office and maintenance don’t handle situations accordingly. It’s sad to say I am relieved that our lease ends in less than a month from today. We have experienced more disturbances than necessary. Meaning, I know apartment living isn’t always going to be easy and usually there is going to be something that needs attention. Well, we are still having issues with our washer leaking, the detergent tray breaking off, toilets not flushing, the shower drain not draining, the garbage disposal not working, the window leaking every time it rains! Even though the leasing office SWEARS maintenance has done everything they can! Doubt it! Anyway! The insulation is horrible as well and the heat barely touches our bedroom. Needless to say, this is absolutely the worst place I have ever resideded. They are ALL too concerned about their money and not their residents. Not to mention parking is severely limited, they expect you to shovel snow, the gym equipment, very much like the cabinets, doors, towel racks, floors, appliances, and paint job, is very poor quality and usually doesn’t work, My parents own many, many properties in different towns, cities, and states,.. so I know what my rights as a tenant are!It’s a generally safe location.Do yourself a favor and look somewhere else!

I absolutely love living here. The Office Team is very pleasant to talk to and they always are right on top of a problem when you bring it to their attention. Im am also now blessed with the puppy ( my 5 year old 180 pound Mastiff ) of a life time because pets are most welcome here. The only place i can think better to live is my own house but i think im gonna put that off for another year! I LOVE IT HERE!!

Starting the application process with my husband. Looks exactly what we need. Looking forward to a tour and move in special. So far ...so good. I hope our needs can be met. I like how you answer replies/comments. THATS AWESOME !!!

Just moved in and man I tell you that Alicia Larson has been GREAT in helping me get into a apartment. So far everything has been great. Had one small little issue and I emailed her and within minutes she had a maintenance guy there. Have to say that I almost went to the Ethans Apartment but Im so GLAD that I didnt. This place has been awesome so far.

Ive lived here since summer 2015. Shortly after I moved in the staff changed and they have been fantastic. They are really trying to keep the place nice and they are very friendly. We have had no problems living here and our couple of maintenance requests were resolved quickly. I highly recommend these apartments, especially to anyone looking for an easy drive to the Hospital Hill/UMKC area.

DO NOT RENT HERE!!!!!We moved in thinking the apartment looked great. Upon further inspection we found out everything is actually very cheap quality and just painted to look nice. The shelf under our sink was bent, and they wouldnt replace it after saying it was from a water leak. The new carpet was frayed alone all the edges and completely matted. Every single outlet was so loose that you had to hold something plugged in because it wouldnt stay or you had to push something in front of it to hold it in. We had a year-long lease and ended up moving out after eight months and paid the lease off because we couldnt handle it anymore. After we left they charged us for new carpet say our pets had ruined the old new carpet even though at the finale walk-through they told us the carpet looks great. I would give this place 0 stars if I could!!!!DO NOT RENT HERE!!!!!!!!

Recently moved here from a place in westport. The apartments are very nice and in a great location. Its very quiet and everyone is friendly. Darcy is extremely helpful, responsive, and takes care of issues very quickly. Highly recommend!

These ppl straight took.my 150.00 and canceled my application, they say the 100 dollars is to take the apartment off the market but they never did take it off nor run my application but took my money

Moved in abiut 2 weeks ago. Darcy has been incredible at staying in touch making sure everything goes smoothly, helping us apply and everything! We had many issues with the washer, dryer and air conditioning when we moved in, claiming to have been fixed several times but maintenance always came back within 48 hours to continue working. Everything is finally fixed! The apartments are very nice and spacious, although the kitchen is small there is a ton of storage. Its in a great location too! Im excited to be living here, couldnt have asked for a better move in experience! Great for 2 college kids:)

Our experience with Darcy at the front desk was GREAT. She got us into our apartment as soon as she could. Our apartment is nice with updated appliances. The management at this location are reachable and extremely friendly.

The whole experience was terrible, from getting my mailbox key which took 2 weeks and another 2 weeks to finally get mail, to the thin walls, to the loud parties down stairs...they do not have an appropriate ventilation system there, whatever the person under me or above me fixed food it would smell up my whole apartment. Someone smoked in a different unit and it would smell up my bathroom and bedroom...I had to close the bathroom door. I put in a request to get my bedroom window locks fixed..took the almost a month and a second request to get it fixed. The actual apartment is pretty nice...I will give them props for the rehab...but the residents are a different story. I asked them if I could transfer to a top floor apartment told me $500 to transfer but..she told me they had nothing available and nothing they could do. I asked if maybe in a few months when something would come available....they still told me they had nothing. I bought out my lease after three months. Well worth the money.

I have problems with my roof for 2 years and so far do not repair the problem. Workers are repairing the property never ending work, always leave trash. The administration expects to pay about 1000 dollars for a 3 bedroom apartment.To pay this amount is preferable to buy a house.

The new staff is so friendly and I love my new apartment.nice closets and front load washer, next to the highway for easy access to my job.

I had a great experience living here. Management is very cooperative and diligent.

Ive been living here for a while now and its a great place to live the employment team is fantastic they always are willing to answer all my questions they always have such great smiles on there faces they made sure I understood everything I was getting involved in and not to mention the places or nice whats not to love 5 stars no question

I moved in here while they were making changes, dont be deceived by how nice the model apartment looks or the front office. I wrote the lady a check for my deposit, she said it had to be a money order and said she wouldnt cash it. So I went to get a money order and guess who accidentally cashed my check. I had an unnecessary money order written to them that I just added to the rent payment. That should have been the first sign not to move in. Upon move in the walls were chipped on the corners and not cleaned up, I hope its not lead. Also the granite countertops dont even fit the countertops right. Also the cabinets are painted white so dont wipe too hard or the paint will peel off. The door code doesnt always work and if you are locked out the front office does not answer the phone. (You should actually trying calling them, they just say hello so you dont even know that youve reached the Hills) They say the will give keys out but Im still waiting. My door has been left unlocked on multiple occasions because I have to hit the lock button ten times to lock the door. Also the late fee is ridiculous now, it went from a $50 late fee plus $2/day to now $75 late fee plus $10/day. The kids are everywhere and dont have no regard for cars. People do not pick up after their pets. The smell of weeds lurks in the hallway and even creeps into my apartment. Reporting things means nothing, they just tell you to call the police. Not to mention there is no parking so dont come home after 5pm because you will have to park far away and walk home. Ugh Better hope you can get in the door once youve walked all the way to your door. Did I mention someone broke into the storage and stole all my boxes! I have a love hate relationship with this place. I cannot wait to move! Anonymous because I have repairs that Im waiting to get fixed.

Worst apartments to ever rent from.Had 3 floodings while living there one year. Human phecies in one of the floods all over my floorTook almost a week to clean up, all they do is stick fans on floors and under carpets but did nothing else. I asked carpets to be replaced and they refused.Also TRIED to sue myself and my boyfriend for 2,000 dollars in late fees on just the $10 a day late fee only, even AFTER the rent was paid and let it keep accruing.staff had told us multiple time they were going to fix this but staff kept being fired and being put under new management so it was lost in translationNever rent here

We had NUMEROUS issues with this place. We started off by getting keys to an apartment that hadnt been cleaned and had holes in the carpet. When asked to replace the carpet they told us to put our bed over it...our apartment smelled like sewage for 10 months, went all the way up the chain of managers, and they claimed the couldnt smell anything. It was so embarrassing to have people over and ask what that awful smell was. A pipe from the apartment above ours caused a leak on a Sunday that started to flood our dining room, and we were told to go upstairs and ask the neighbor if they can see if their drain is clogged...it also wasnt consideres an emergency until the water reached the carpet (8 feet away from where the water started to spread). At the end of it all, we were left a note on our door to have the carpets cleaned upon move out that werent even fully cleaned for us! Note that it is not on your lease, not even mentioned to you any time until the note, nor a requirement to move out, but they sure do act like it. Overall an awful experience. The only good thing about that place is Darcy, since she seems to be the only person with commom sense to try to help you. Buyer beware.

Maintenance will never come fix anything. After you flip out on management about it they will send someone but before they leave check their work. I lived here 2 months before i could get anyone to fix my balcony door so that i could lock it. They sent someone at about a month and a half and said person claimed they fixed it. I didnt think to check it till i went to lock it that night only to discover he had done nothing! Complained and two weeks later someone finally came and truely fixed it. Was without a dishwasher for a month. APARTMENT IS NOT FULLY WIRED FOR GOOGLE FIBER!!! We wanted a google fiber box in the bedroom. Found out from google that they showed in google logs that they had run the wiring to do it. Upon further investigation google discovered the apartment had cut and pulled the additional wiring so that only the living room is wired. Google said it is a common problem in this complex. The walls are painted so sloppy! Paint spattered on counters and floor. Multiple types of paint used on walls so you can see lines everywhere. Apartment was not cleaned prior to our move in. Toliets were caked in poo. Apartment said it was rust and they would clean it. They never did. So i started cleaning discovered it was poo and not rust. Kitchen is painfully small. Toliets are designed for someone over 6 foot but shower is designed for someone under 5 5. Everything in the kitchen and bathroom is cheap and out dated. Maintenance routinely complain while working on my broken appliances that the complex buys super cheap junk machines.Up sides is it is super quite and in a great location. That is why they got 2 stars instead of 1.

UPDATE *** MOLDI have been living here for 1yr and a half, I have had MOLD problems since. I had trouble getting the ladies in the office to assist me with the problem, it wasnt until I wrote to Emily when the problems got dealt with. They then had the management changed. The new ladies seem very nice but really would tell ya what you want to hear to get ya out of the office, they NEVER answer the phone(because thats their hangout place not their place of employment). They recently gave us wristbands for the pool along with rules stating how they will come out to check that everyone is wearing their wristbands. Im a little confused how these ladies have all the time in the world to place individual papers on doors to notify us about everything and yet I have spoken to the ENTIRE team and NOBODY can get this MOLD (which is a reoccurring incident) out my shower. The rent has since went up, I also dont understand this seeing that the phone is never answered and my request dont seem to matter. I am at the point where I am now asking to be moved from my apartment to a better one (upstairs without mold) at the same price. Im running out of options here, and the ladies in the office are no help. I have spoken to Jackie, Tammy and Darcy (in that order) about the problem and yet here I am showering in a bathroom filled w mold while theyre in the office chatting with other tenants(friends) while the maintenance people do what they want. There seems not to be any authority over any of them and the manager Tammy is always hiding in her office. I understand that this is a BUSINESS run it as such. There should be no reason why I should discuss my maintenance problems with any of the ladies in the office while their friends are present.

Poor to fix mold issues. Weve had mold for the past 4mnths, and have been to the office more than 3 times to try to get some one to come and fix this problem, by the washer and dryer area there is a bad water leak, our bathtub only leaks hot water, all this is also causing many many roach problems, we pay close to 1k a mnth, and have a very sick child that suffers from seizures and now on top of it this mold issue. If we decide not to pay rent we get screwed over and have an eviction on our bback.we pay our rent on time. This will be the last we better get some type of discount something for living in this terrible condition or Im going to have to call KCTV, Ive tried talking to the office and Im not the one to cause problems but my limits have been met especially for my child.

The apartment was dirty when we moved in, the management was AWFUL, there were several issues during the 6 months we lived there and maintenance was very slow to fix anything. The worst part was the building we lived in constantly smelled like cigarette smoke because tenants are allowed to smoke in their apartments. Sometimes the cigarette smoke would come through our vents which would make our apartment smell like smoke. In conclusion, worst place I have ever lived and I would not recommend this place to anyone.

This is a horrible place to live, as the first reviewer said the construction made it almost unlivable, I still have mold spots on my ceiling from the FIRST leaking in NOVEMBER of 2012! No one ever fixed it or even acknowledge it, and make matters worse these sneaky folks put it in the lease that leaking is not a major issue. My windows still leak if it rains too hard. The grounds are disgusting because there is no one to pick up any of the garbage that can be left around, especially by the workers. And ever since they started letting the construction workers move into the buildings I have started seeing roaches! And they will just come into your apartment without notice to make changes which is completely unexceptionable to me. If you are thinking of moving here dont do it!

I have lived here fore less than 6 months and they have sprayed for bugs four times, still a bug problem, and its getting worse. Be prepared to encounter quite a few roaches as they skip from apartment to apartment. management looks when really they just sit they can collect rent checks. also be prepared to wash your dishes by hand the dishwashers are terrible, welcome to the hills lucury apartment homes.

Luxury apartments? The ones that lived here for years have to suffer through construction 7 am to at least 7pm EVERY DAY except sundays since these mom and pops kinda people bought over the property (they say they will be done with construction in 2014!) When things are done in the apartment, the mexican workers leave debri everywhere. I have to vacuum after they leave and rug doctor, once the complex flooded 1st to the 3rd floor bc poor construction (they forgot to put up the siding and it rained on a Sunday) Bottom floor neighbors had it the worse, the whole ceiling collapsed on her infant in the living room. 3rd floor neighbor who moved in few weeks before got a lawyer and got out of her lease, the city came and told her the apartment was in inhabitable bc of 8 violations. It was great having black mold growing in the bathroom, left so long mold was falling off the ceiling. Not only inconvenient at our complex, we have had our patio boarded up for over 5 months now. They put in new front doors not on track without any peep holes and a broken door knob (we had to tape it), in the dark you can see the light peer through from the door and feel the draft from the hallways bc there are no longer doors at the entrance. We skipped Christmas bc our stove top/oven was broken for all of December, we ended up eating out and got portable stove and conventional oven by the end of the month bc they never came to look at it until 5 weeks later. Oh dont forget how they shut off the water so often without any notice to residence (i was in the shower and the water turned off, had to rinse my hair with bottled water. For years the Hills formally known as SYCAMORE HILLS made everyone feel like a family, friendly prompt maintenance men, organized courteous apartment agents that communicated with the residence, newsletters to inform us about the property, the property was clean of broken bottles and trash everywhere, the property had GRASS instead of now mud, there werent nails everywhere in the parking lot (had 2 flat tires last year in 3 month span and our elderly neighbor, poor thing, stepped on a nail and had to go the emergency room), we also used to get pesticide workers spraying the property (our apartment is covered with spiders- NEVER IN 4 years) seriously the list goes on. I lived here for over 4 years and i am definitely ready to leave! No more friendly maintenance men, peace and quiet, or one on one with the office. HORRIBLE PLACE TO LIVE SINCE IT WAS BOUGHT BY THE NEW OWNERS (as i said perfect term for this place now is MOM and POPs Apartments no property management). It should be illegal how long time residents are being treated and have to deal with all this renovations and the effort and time of cleaning after their construction people. The property owners seem like they dont know what they are doing that are very disorganized. Seriously? you guys have a golf cart with rims parked right in the middle where we used to have picnic tables and bbq area used to be. I would never take the time to type this novel if i didnt strongly feel this isnt a great place to move in to in the aspect of staff and condition of the property. I would wait until 2014 when they are done with all this mess or until there is another owner change. you people are def in the wrong business, thanks for making the residence feel like they are home and itd be nice if the office calls residence back when there are problems. if you are a fellow resident, speak out! leave a comment! these poor people need to know what conditions we are living in!!

The lie are very dishonest and dont stand behind what they say. Stay away from this place.

Maintenance is ok but management is cheap.

Property is over-priced and cheap looking.

How much do you pay monthly ?

Great customer service

Wonderful management