I called to inquire about making an appointment Natalie told me come in that same day. I was very impressed they could get me in so soon and when I arrived how beautiful the spa is. I was greeted by a very friendly lady who helped me with my color and explained the new customer process. I was able to set down within minutes at the chair with Natalie she did shellac with gel polish on my fingernails and they look amazing! Ann did a VIP pedicure with gel polish on my toes it was so relaxing, she took her time the experience was wonderful. I will definitely be going back as a repeat customer.

Upon entering the door, I was greeted with a smile and promptly shown how to sign in (it was my first time there).The place is beautifully designed…from the wall color to the pedicure chairs to the open spaces.I got a pedicure, and she spent so much time with the hot stone massage. It was delightful!! Plus she was VERY particular about the polish…she made sure to remove any leftover paraffin wax and/or lotion around the cuticle before putting the polish on, and then she was so careful when polishing my toenails. It was literally perfect!I am looking forward to going back again for another pedicure and next time I will also get them to do my nails. If it’s anything like this visit, then it will be pure perfection. 😍

AWFUL JUST AWFUL!! She left the dust on my nails when she was doing them didn’t bother to push the cuticles back, get the hang nails nothing. she forgot the thumb nail filing it down in the whole process and not to count I feel like they are going to fall off every time I just pick something small up. There is also something white on my fingers that I cannot get off. I feel like they’ve been on several days not hours!!

Wonderful and professional staff. Always have appointments open. Very clean and beautiful spa. This is the only nail salon I’d use in JC!

Loved having Nikita do my nails! She was prompt, clean, kind, and my nails are identical to the picture. One of the most gifted in our area for nail art too!

Natalie has been doing my pedicures and nails for 5 years! I only thought she had great shop in Kingsport but she has outdone herself with her newest shop here in Johnson City. The atmosphere is open and welcoming. Her employees are professional and courteous. The shop has the newest equipment too so you can lay back and relax and enjoy your time. I can’t say enough about Natalie and her people orientated management skills. Stop by. Give VIP Nails a try. You won’t be sorry. My umbre nails are my fav and she’s fantastic at it!

Great results every time. Never make an appt and only had a lengthy wait once.

The employees were nice and fun to talk to, but the experience was not worth it. Service was slow. My sister and I waited for an hour before we were assisted. We were there for about 2 and a half hours. They dont do very well with nail art, either. If you want a certain design on your nails, that is not the place to go. The owners were also rushing their employees which caused poor customer service. Just being honest. Dont recommend.

Amazing place! They always do a great job on my acrylic nails! Natalie is amazing and such a nice person!! The acrylics are never chunky either which is one of my pet peeves!

Just discovered this salon. Very clean, professional and I love my nails! Very helpful and honest about the type of manicure I needed that was best for my nails. I appreciate that.I do have to say that this morning a customer from two weeks ago called to just now complain about her service. The salon offered her every opportunity to service her again even though it had been two weeks ago since her manicure! She only wanted a refund and from my end sounded very unreasonable and she said she was going to leave a very bad review. So all this to say. .Check it out for yourself. The skill of the manicurist is spot on! I saw 3 sets done while I was there and one was art nails and they looked great! One was acrylic nails and they were beautiful and precise! Thumbs up for me.I will definitely be going back.

Nikita is the only person I trust with my pedicures. This salon is clean and the staff is always friendly.

First of all. when I got there we had to wait an hour. The manager was rushing their employees but the service itself was not that bad. That was until later when I went to take off the nail polish and I find that whatever products you used damaged my nails! Never going back there again

Found this place and decided to give it a try. I ended up loving it and brought a friend who also loves it!! Would definitely reccomend for any design or color!

Literally the worst pedicure I’ve ever had. Ripped my toe nail apart and now it is so sore. Not to mention the polish looks like it was done by a toddler. Spent thirty minutes having to clean around the edges.

Kenzie was wonderful technician. She was friendly and did a wonderful job on my pedicure.

Kenzie did an awesome job. I love it!!!!

10/10 ALWAYS! Every time I have went it has been very clean, professional, and a job well done. Everyone is always so nice, I really can’t say enough. I think I’ve finally found my go to nail place!

KB did a great job. I will ask for her again. Everything was clean,and very relaxing.

VIP is a great salon. I have been going here for over a month now and I tell everyone to go there. The salon is very clean and Angela and Natalie always do a great job. I don’t know the mans name, but he is also very good. They are all very kind and are willing to try any design I ask for. I have been getting my nails done off and on for about 10 years and this is the only salon I have ever gotten my nails done at that they have actually stayed on for weeks at a time with no lift at all, even in the cuticle. VIP is the best!!

My first ever pedicure, and what a great place to get it! Everyone was super nice, and they did solid work. My nails look great.

I have been a consistent client with Natalie for years she has been so professional and so friendly! I wouldn’t go anywhere else.

Highly recommend! Friendly and very attentive. So grateful to have found this for my daughters and I

Very friendly, professional atmosphere. The spa was very clean. My nail tech was very nice & informative. Will definitely return.

Brian took incredible care of my problem toe. Best pedicure Ive had in a long time!

Such a wonderful pedicure. All of the staff is very friendly and kind. They are a hidden gem in Johnson city!!!

Awesome place. Would definitely recommend!!! Super nice people and very professional. 5 out of 5

Kenzie done an amazing job with my manicure today! Absolutely loved getting to talk with her. ❤️

The best nail salon I have ever been to! They were so kind and took their time to make sure everything was done right. They are incredibly clean (which is especially great during the pandemic!) and made sure to go over pricing when we added special services. I will definitely be coming back!

My aunt had her first pedicure. She has arthritis and hurts really bad and Anne was amazing with her. Nikita gave me the best pedicure Ive ever had. I would highly recommend VIP nails!

Unprofessional and argued with me when I let him know I did not like lines across my nails.. very disappointed and they wouldnt even make it right. Very bad experience and customer service.

Friendly, no long wait an beautiful relaxing atmosphere . Will return for another pedi.

I went to have my toenails polished and eyebrows waxed. The young lady did good on the polish but the brow waxing was horrible. My eyebrows came out horribly they had no arch and she removed to much hair. The wax wasn’t hot. The nail tech dropped wax on my ear and hair thank god I was wearing a weave. She never apologized she just walked off and left me in the wax room.

The shop is exceptional in its cleanliness, comfort and fair pricing . The owner and her staff are very skilled, have a wide selection of services and the most up to date and hygienic equipment. I dont know whether it matters to people but they also have an excellent command of English and communication is excellent.

My 4:00 appointment meant nothing. I walked in snd nobody greeted me. It was my first time so I wasn’t sure what to do. I finally said something to somebody about having an appt and they just kind of looked at me. It took over an hour for a very simple gel manicure. The quality of my manicure was just ok. I won’t be back. I had very high hopes based on the other reviews but was very disappointed.

I went for a pedicure today with gel polish. They were very friendly and did an amazing job on our pedicures. The price was good as well. I can’t wait to go back! The man with tattoo sleeves did my polish and made sure to let me check them before he finished. They were very professional. I highly recommend!

All the manicurist here go beyond expectations and lift everyone up who walks through their doors. My nails get the most compliments everytime I get then done here. Thanks you all for always being open.

Had a great time at the salon. Kenzie is Awesome

I wish I could give it more stars..... The gal who did my nails did an amazing job .. she is very sweet and I will be back for sure and do my toes(:

Best pedicure and the Tri-Cities area by far. My pedicure was an hour of bliss. The nail tech took his time and did an excellent job. Ive also had gel nail manicure which was exceptional. Will definitely be going back.

Angela and Kevin were wonderful and so friendly. The salon was so clean. Brought my best friend and we’ve already decided to come back again.

First nail salon in Johnson City that has given me smooth nails that look great! The service was quick and great quality. Will be going back and telling others!

Natalie is THE BEST in the business. She has been taking care of my nails for several years. I would never ever THINK about going anywhere else!

Within 2 days of getting my nails done. My gel nail polish is already coming off. I still have some paint from previous color on. Im disappointed and dissatisfied this time for sure!!

Angela did an amazing job on my nails. She was kind, listened, and paid a great deal of attention to her craft. Will be going back.

Great place, very clean and friendly! Great work!

I had a great experience here! They provided professional services in a clean and safe space. Would highly recommend!

They did a great job on my nails. Very friendly and very quick. I have tried multiple salons in Johnson City and they are the best

Absolutely loved it here! They are so friendly and sweet. My nails look amazing!

This new nail salon has a friendly staff, clean environment, and does great work! We got 2 gel manicures and they both were done very well. We will be going back!

Wonderful service! Angela is awesome and has done my nails for years now! Love her new place!

THE single worst manicure Ive ever had! Brittle and cracking within days. Time management issues. Took anyone walking in, 2 hours to get nails done? NEVER AGAIN!

Very fast and friendly service highly recommend VIP nail spa.

They did my nails EXACTLY how I wanted and they look GORGEOUS. Everyone was so nice there too

My experience here was superb. Highly recommend!!!!

This place is new and super clean. They are professional and kind. Natalie and Angela did a great job!

Best nail salon I’ve ever had my nails done at !!! I got a manicure and dip polish lasted 3 weeks !!! The owner Angela is so sweet and kind . The salon is gorgeous and Clean!!! Can’t wait to take my niece when she’s back for a visit !!!

This is the best nail salon in the tri cities. New clean professional

I went in for a pedicure and the guy (with tattoos) rushed through my pedicure and he was so rough.The polish was also uneven and thick. Save your money and go somewhere else.

I have been going to Lux Nails Spa for awhile. And the last time I have been there were before Covid-19 happened and I wasn’t aware that they have moved to a different location. So I came in one day for my acrylic full set and a polish change on my toe. The lady who worked on my nails was so hateful. She used the drill so much that made all my fingers are so sore after I left. I could give it 0 star if I could. Would not recommend to anyone. I won’t be back.

Best place by far .we have been everywhere absolutely the best place in the TRI CITIES.

VIP Nail Spa is the best Nail Salon in the Tri-Cities by far! They are friendly and professional and you leave with beautiful nails

Angela always does a great job. The nail salon is always clean and always relaxing

Always great! Thats why I keep going back.

Best pedicure Ive had in a very long time! Very clean, staff were friendly. I will be back.

Best place in the tri cities to get a pedicure! Above and beyond all expectations.

This place was great! Showed them a picture and she nailed it ! Definitely recommend!!!

Great experience

Pedicure very friendly staff and clean

Awesome place to go

Very clean and professional.

Best Nail place in Johnson city

Excellent service- very clean! I highly recommend Kenzie. Best nail salon I’ve found in the area

An excellent choice for a last min decision for a pedi or.mani.....took my kids after school as a reward for their hard work, amd for only 20$ each, got them their own manicures as well as pedicures....always is money well.spent!!