By far the best shop I’ve experienced. The manager Mark communicates clearly and wants what’s best for you and your vehicle! Whether your transmission went out or you just need new brake pads put on, these are the guys you want working on your vehicle! Will definitely be coming back here again.
Very respectful and communicated. Took a week to get things started but that was due to my warranty company. So far so good. Hope it stays this way as well. ❤
Kept my WORK truck for 3 months. Kept giving me the run around. Did not fix it. Allowed my vehicle stereo system to be stolen while on their lot. I will NEVER in life use them again!!! If i could rate them with zero stars i would because they dont deserve the one!
I give 5 star to these guys! Mark the manager is very experienced. They go the extra mile to fix your vehicle. Thanks Guys!!
Without a doubt the best. There is nothing AAMCO guys cannot repair! Versatile people.
They did a neat job fixing my transmission. 5 stars for that!
I am satisfied with the quality of service provide by AAMCO. Surely 5 stars.
Mark and the guys were awesome - a pleasure to work with. They are ALWAYS very prompt, communicate clearly, and very fairly priced. I’ve been going to them for years for anything I need, and would most definitely recommend to anyone.
By far the best in business. They sorted the issues in my transmission within no time.
Reliable. That’s why Ive been with AAMCO for more than a year now.
AAMCO have been the only car care that I have been visiting since 2019. They provide top quality service.
My go to people for all my car needs. Experienced people.
Sage and mark are your guys. There good and professional
A+ experience! I purchased a transmission through this shop, I couldnt be more pleased with the communication and professionalism. Rest at ease if youre shopping around, you wont be disappointed!
I had to get a new transmission, they do great work
Very professional people. They ensured the best services.
Shoutout to the folks at Aamco Dunn Ave location. Mark and the mechanics identified my car’s issues and were able to correct them in a professional way. Also stayed within the quote they gave me. She’s running great and I couldn’t be happier. Thanks again guys!!!
They had my busted hose fixed in a day complete with an oil change for an extremely fair price (around 500$) and even let me keep my car on their lot until I was able to pick it up later that night. They kept in contact with me they the entire process and went above and beyond for me ( I don’t remember the managers name but he’s the one who helped me) will continue to bring my car here for ANY services I need.Only Con: the bolts were not put back on my coolant tank and it’s now wobbly, like it’s just loose.
Because they told me I needed a transmission when I didnt, my nephew went and got my car and took it somewhere else and it was a sensor, so glad I didnt let them do my car saved me a lot of money
What a great company. They were not able to help me as they did not specialize in the service I was requesting, but they referred me to a great company and even received a discount for being referred from Aamco!
I do not recommend this place at all mark did a horrible job with everything and had to get my transmission replaced elsewhere!!
Good work. Gave me a detailed explanation of the issues.
Great service. Did the job right the first time. Very friendly. I highly recommend this location.
It excellent and costumer friendly and you will find out exactly whats wrong with your car! No scam!!
Absolutely the best place for all automotive work. this team has been helping me with all my cars and trucks for more than 10 years and are the best in the business. YOU CAN TRUST THEM TO DO WHAT IS NECESSARY THE RIGHT WAY AND NOT OVERSELL YOU.
Mark and his team did a great job taking care of my car, I got a fair quote, great repair job and they worked hard to get it delivered to me when I asked.Give them a shot and be patient, they are a busy team.Thank you guys, really appreciate your talents.Dawn
Good service..prices higher then most
Excellent communication during each step of the process. The manager at Aamco on Dunn Ave, Mark, was a great example of how customer service should be done. He explained each step, provided cost information, and finished earlier than estimated, and made having to get transmission work done as painless as possible. Id recommend them to anyone in need to transmission service.
I went to AAMCO at the recommendation of another shop who told me my problem was transmission related. Mark let me know theyd diagnosing the issue free of charge, and then was very clear about my charges up front. He ended up correctly determining the issue was with my catalytic converters. My car is now running like new thanks to Mark and his team at AAMCO!
The transmission in my car finally bit the dust and Mark at this location really took care of me. He took his time and went over all of my options and was so very communicative and helpful throughout this whole ordeal. Miranda was also extremely pleasant and helpful when Mark was helping other customers. Even though they seem to be very busy I always felt like they were making time for me. Marcus, the general manager was also very nice! The customer service at this location is absolutely amazing. Thank you, guys!
6 spark plugs and wires totaled $66.00 and $314.00 totaled for labor, and Mark says he gave me a discount. I was told it would be finished Thursday afternoon, they didnt. I called after 8 hours. and they said Friday morning early and they hadnt even looked at my car. I would now say that was Real Bad Business Skills. No more Aamco for me.
I have been going to AAMCO to have Frank take care of my vehicles for 14 years. I know I’m never getting ripped off because I’m a woman. He’s fair priced honest and stands by his work. I will always recommend this shop to anyone.
Mark the manager is very pleasant to work with! All my work was done in a timely manner and everything went very smooth. Definately recommend going here and I will be going back if needed.
Went to the Dunn ave branch for an annual transmission recheck, the mechanic popped the hood checked my fluid and told me my transmission was good to go. I asked him was he aware of the transmission being underneath and he replied yes...I got in my car and left never to return to that branch. Awful service by the technician.
Great customer service I had a transmission replaced in a chevy Silverado its been running like a champion every since
The manger Marcus has great customer service skills. However, the very next day we’re having the same problems that over $2200 in repairs was supposed to fix. It is the weekend now and they are closed but rest assured, this unhappy face will be one of the firsts they will see on Monday morning!
These guys have done two automatic transmissions for me about a year ago and have stood behind their work well. Good job guys. Im a customer for life
Wonderful service, excellent work and the staff is probably the best and most knowledgeable Ive ever encountered. Dan was a pleasure to deal with and extremely informative when it came to explaining the issues my vehicle was having. I have to rate them one of the best in the business
I have mixed review, yes, they will fix your issue or issues, but they always seem to start with most expensive options first, where as mobile mechanics start with cheapest option first to get car running, same with back yard mechanics. I mean its as if theyre always determined to get a set amount of money out of you no matter what, even if older vehicle...its as if theyre told Get minimum of $800.00 out of costumer, no matter what, then go from there....They dont understand most people DONT want their older car restored!!, most people on budget simply want current problem fixed, not new ones discovered!Ive spent over 2, 500 gran there since beginning of year, savings, money I needed for other things, and took vehicle back, now another gran or more...are you kidding me!Todays mechanics, corporate owned, trained mechanics, this mission is to milk you, not to help you.NO more common sense mechanics, just hook to computer mechanics, fine for newer vehicles, but my gosh vehicles from 2005 and back, if cant figure out issue and fix without computer, than useless.Its a racket man, the whole auto repair industry has become a racket...and what they dont realize is if they would freagin save you money that down the road youd come back and refer others, but instead want to bleed you dry on one trip....which makes people want to write reviews like this.Bottom line, they will indeed fix your vehicle, but the repair bill can set you back months, or even a year in savings.Side mechanics on the streets dont even take you for your dime the way these corporate mechanic shops have been trained to.Heartless world folks, the days where working class, lower class, looked out for one another are over.
Each time I had a issue with my car, they got it taken care of quick and no issues afterwards. Mark will make sure you are taken care of. And customer service is awesome!!!
Great customer service, had me back on the road asap. I appreciate all you guys do.
I just had a transmission repaired from AAMCO. The work was quick, efficient and very professional. Then upon leaving it was discovered that I had a another issue with my car that would cause problems with the transmission. Dan (not there anymore) but taken over by Ray, found the problem, fixed it immediately and I was on the road. Then I had an issue with my brakes. Ray knew exactly was to do and fixed it. I cannot recommend this AAMCO any higher and I will retain for more work if my car needs it. Thanks so much for great work and customer service. D. Vorpahl
Trustworthy group... very friendly! They rebuilt my engine and now my car runs like new and it didn’t cost me an arm and a leg. They are upfront and detailed about what’s going on with the vehicle and help I. Any way they can with financial planning for the repair of your vehicle. Me and my husband bring both of our vehicles here and encouraged the rest of the family to do so as well. Love this Aamco family!!
Great service financing was convenient
Well my brakes are still not good other than that transmission fine.
Mark us really professional, and tells you everything you need...
Mark seems real nice but the transmission was not properly installed if I hadnt gone for a oil change and mentioned a funny clunking noise and had it check it would have fallen out all the bolt were loose and that was after the ten day check up where I had to have them fix the transmission oil pan leak . Now my truck needs a new rear end and the mechanic says its most likely caused from the transmission being loose.
In dire straights I counted heavily on the AAmco at 10691 Biscayne Blvd. Jacksonville once again. My RV was again on the fritz with what seemed like some catastrophic electrical problem. The engine quit leaving me by the side of the road with nothing. In less than 24 hours Mark and his crack team of technicians diagnosed, acquired parts, installed and tested their work with successful results. I feel very lucky making the decision to trust this store once again. Now I’ll be relocating the RV to Illinois as planned. Thanks again Mark.
Best customer service I’ve ever encountered. Best in town for vehicle maintenance and repair. Knowledgeable and timely. Excellent work.I took my vehicle in for sound the brakes were making (post service and 5000 Miles out of warrantee). They still took the time to address my issue and take care of me at no additional cost. They stand behind their work 200%. They went above and beyond when they didn’t have to. I appreciate the courtesy and the integrity of this business. I’ll trust no one else with my vehicle in all of Jacksonville. Thank you guys!
Friendly fantastic service. They saved me over $1,500 compared to my local car dealership quote. Would highly recommend to anyone. Frank and Susanne were friendly and very helpful. So happy I found a reputable automotive shop to bring my car.
Courteous, great customer service. Gave realistic expectations and met them. Military discount much appreciated.
The employees were wonderful.The young lady Miranda at the front desk was very nice and helpful.The manager that spoke to me about the repair for my truck was also very nice and answered all questions I had .But I the way home their seemed to be an issue with my truck I called them and they said to bring it back in so they correct it .I hope it can be resolved.
Its refreshing to go to a mechanic and not have to worry about them trying to take advantage of you. These guys are great. If you want good service & fair pricing this is the place to take your vehicle. Thanks again for all you do to keep my safe and on the roads.~Dawn
This place was very great that people are very professional and also took the time and diagnose the problem with my vehicle now fix the repair very quickly the price was fair Im a very happy customer and will be returning
Dan and his team are very professional. In spite of heavy shop work loads, on both occasions I visited the shop (the first for what turned out to be broken engine mounts, not transmission issues, and the second for A/C service) my car was fixed quickly and the charges were extremely reasonable. I attribute these things to the technicians knowing what theyre doing and to Dans willingness to work with the customer at the register. Good Job!
This was the smoothest transaction ever! Dan was awesome! Handled my entire front end rehaul quickly and efficiently! In and out in less than one day! I can not say enough good about this experience! Thank you guys, you rock!
I cant say enough about the quality of service I received at this AAMCO. I rely on my Ram 2500 diesel for my livelihood, so when the transmission started slipping badly on day, I got very worried.I talked with Frank at AAMCO, and he arranged to have my truck towed for me. Dan took over from there and was great in relaying information so I knew what was happening. The truck was done on time and at the price quoted. Its nice to work with an auto repair place that doesnt pop surprises on you. Now we can get back to work!
Great place for total car care, competitive, they do know transmissions. If your intent is to keep your car long term I suggest opting for the life time warranty.
I couldn’t ask for better service then what I received from the crew at Aamco. They know their vehicles and how to fix the problem fast. I will not be bringing my car anywhere else from this point forward only to AAMCO. Great prices as well.Thank you for the great job.Ashley
U must check theses Guys out they are Good at what they do it might be a lil expensive but it sure Dame worth it.. I had a electric issue & transmission had to be replaced they took care of it all my Chevy is running like it just came of the car lot.... Ask for Ray when u go & tell him that I sent u & he will take care U!!
Best customer service I have ever encountered from a service company. Their pricing is fair and they are honest. They dont try to sell you what isnt needed. Commendable work!
I have been a longtime customer of Frank and this Aamco location. I have always been greeted in a pleasant manner, with the mechanics being really friendly and helpful.The service has always been fast and reasonable.Frank takes tremendous pride in his location and it is kept really clean and neat - unlike most other service shops.I would, and do, highly recommend this shop.
My truck is my lively hood and when my transmission started acting up, needless to say, I was freaking out!! I was referred to Frank Filacchione by a trusted friend. Frank not only was fair and understanding but went overboard to ease my worries. The whole staff was professional & extremely friendly.Honesty and trust are huge in my book and not only is my truck running like new....I have some new friends.Best pricing....quick service ....quality ....HONEST & genuinely caring!!!!
Best auto repair experience to date. The techs were very professional and helpful. The office staff very accommodating. I would highly recommend this establishment and will be taking all my vehicles here in the future.
I had a problem with my car which some other shop made worse. These gentlemen are very sharp and honest and corrected the problem.Hallelujah!!!
High quality of customer service, very detailed in performance and excellent repair services.
Best customer and car service Ive ever received. I found my new mechanic and happy I was referred to Frank. They rebuilt my transmission and a few other things in 2 days as promised and I definitely will be back.
They will keep your for days and after it’s so called fixed you will have to bring it back. The receptionist at the front counter has the most sense in the whole establishment very caring and knows how to speak to customers Ms.Daraneak.
AAMCO can repair anything! This is an amazing shop. They are friendly, they repair only what needs to be repaired, they dont try to sell you repairs you dont need. They are HONEST, which is a rarity in this day and age. You can trust what they tell you. Be it a Corvette or a pickup truck, they know what they are doing.
Was blown away by the costumer service and honesty! Mark, seemed to be a man with great integrity which is something you worry about at a lot these auto repair shops.
Theyre either brain dead or lazy
Terrible
I wouldn’t dream of going anywhere else . Customer service was absolutely amazing they truly go above and beyond to help you in any way possible . The truck was dropped off to them and returned by the close of business the very next day no issues what so ever . The truck is running better than ever . If you’re looking for a company that cares for its customers search no further .
Every one in the place bent over backwards to help me.Im a15 year throat cancer survivor,and my spoken word is hard to understand at times. All those involved with my truck & its transmission repair were as helpful and patient with me and my disability as I could have hoped and prayed for. And speaking as a disabled Marine Vietnam VET I want to say not only thanks but may GOD bless each and every one of you . The proprietor was an absolute Godsend to me! The world could use many more of his kind!!! THANKS A MILLION!!!
Great customer service, letting me know how to better care for me car and what to do for it in the future. Definitely coming back if, heaven forbid, something else happens.
This place has changed. Its under new ownership and management. For all your car repair needs take it AAMCO. Big or small they do it all.
I had a great experience with both Rodney and the owner Frank at Aamco. Rodney is very knowledgeable, detailed oriented, and provides excellent service. Frank is supportive of the community and tries to ensure that every person who comes in the door leaves satisfied.
They are a rip-off...overcharged prices for no work to have been done on my car. Ended up having to pay for a tow to come get my car from this company and take my car to a real mechanic. Would not recommend this company to my worse enemy.
Weve been taking our vehicles to this location for years, and wouldnt think of going anywhere else! They have great customer service, fair pricing, and do a wonderful job every time, even when I call in last minute. Thanks Frank for all you do!
The 2013 Nissan Sentra should not have been sold to the public. The transmission started slipping and chattering just over 100k miles. AAMCO tried to fix it, but after the 4th time back to the shop, what they called a shifting flutter could not be fixed, and taking the car to a mountain or hilly terrain was dangerous as the shifting flutter caused the motor to rev-up going down a hill which was dangerous and would be impossible in snow. Had to trade off the car.
Great customer service from the young lady Darraneak and Mr Ray. Took their time to answer all my questions. Thank you again
Excellent customer service. Extremely knowledgeable. Would definitely recommend to anyone in need of a competent and honest garage.
Frank and his staff are top notch!! The honesty and communication far surpassed my expectations and I will continue to use them for all of my automotive maintenance and repair needs! A+++++++
Excellent service. Explained every detail before performing the repairs. Cost was as stated. No hidden fees. Great customer service. Will use them again.
I own Muffler City in Jacksonville Florida and always recommend this location of aamco for any transmission repairs/service for our northside customers. Frank and his guys have always taken great care of our customers for transmission services and repairs over the years
I had a car issue & this business told me it was an alternator issue. They fixed it & less than a qtr mile from leaving the shop I had the same issue that was supposedly fixed. I U-Turned & went back to the shop. They said come back tomorrow for a diagnostic test & I did so. They didnt have enough staff that day so I was told come back the next day. No thanks. Ill go somewhere else.
I wont go anywhere else, they do great honest work, great service
Drove my truck in to get transmission serviced. This place isnt big, the lot was full and difficult to maneuver around. So, after a week in the shop, they told me they needed to disassemble my transmission to fix it. It just got more and more expensive with every update until they were telling me i needed a new transmission, so I decided to tow it home with all the parts in a box (which werent all there). Cost me 430 bucks and then once it was home, I discovered a few new scratches on the truck that werent there before. If youre smart, youll avoid this place. They are professional crooks, and will rip you off with a smile.
I have taken my car to this Aamco for several years now and have been extremely pleased with the service they provide. They are courteous, professional and fair and have kept my older car in great running condition!! I would definitely recommend them!!
Ive been to this Aamco twice and got severely screwed both times. The first time was on 7-17-2017 when I took my car to have engine mounts replaced. They did the work, and less than two months later when I had my car at another Aamco shop I was informed that one of the mounts were broken that this Aamco installed. I told myself I would never go back there. Well I went back a little over a week ago. Shouldve known better. I had a cavalier with a number of problems, one of them being that the car would smoke under the hood. Took the car in, had it repaired. Drove it back. Now this car sat in my garage for all of three days and when I tried to crank it up the battery was dead. This car battery is only 7 months old and I havent driven the car for 5 months because of the engine problems. But every single time I crunk the car up it went no problem. Now as soon as I get it back its dead. No way. Yes way. Also the car was still smoking under the hood. So I took it back to them, dropped it off, and went to work. My wife then dropped off the key. I was on the phone with her when she dropped the key off. She told him about how we never had problems with the car battery until we got it back from them. Then she said that the car was still smoking. Immediately the manager, which is whom she was speaking with, stated that we didnt work on that. So my wife stated that we gave yall 70 dollars to degrease the engine and over 1000 dollars to stop the smoking, amongst other things. Then she stated that she has the receipt. So the manager started reading off the receipt and said, Oh, they were supposed to fix that. Im reading all these reviews about great customer service and I dont see it. When my wife said that the car was still smoking and the managers immediate response was to state that, we didnt work on that, then you have horrible customer service. Especially because he was wrong and they were supposed to work on it. So two times Ive been there, two times absolutely terrible service. And these are just completely, unbiased facts that Im submitting.
Amazing people
On our way to family vacation our truck broke down. We found this place online. Being it was a Sunday they were closed. So we dropped the car off and put the key in the drop box. They fixed us up in a few days and the prices were great!!! Thank you aamco for alll the help!!
Very professional and fast I dopy truck off in one day and it wA less than 3 hours they had already called me with estimate super it just was a lil to expensive for me
I would recommend this place to my best friend. They went above and beyond any garage we have ever been to. They would not give up until the problem was totally taken care of in our motorhome. The transmission was acting up and ended up being not only the transmission but also the computer board which did not send them the error code it should have. They even worked after hours on Sat. to try to get us back on the road, but had to have a part sent next day air to get it fixed. They were very honest and friendly and far beyond fair with the price. We expected to pay far more for all the hour they spent on our camper. Praying the Lord will bless both the owner and mechanics for all their efforts.
Use to be great, now Im not sure
I am a single mother of 2 young children, so needless to say normally when you walk into any car repair shop they automatically think they can take advantage of a woman because we dont know any difference. Well not at this shop, trust me I did my research before hand and the owner and staff treated me like I was their only customer, with the utmost respect and the best prices that I had gotten anywhere.To me customer service is very important, I do not want to feel like a dollar sign when I walk in anywhere and that is not the case when I walked into this AAMCO. I felt like I walked into a friends house. The customer service is outstanding and the repairs were done right and they do not look for other things wrong just to get money. I am a loyal customer there now and I will continue to refer my family and friends. I want to thank you Frank Filacchione who is the owner and a very active part of his staff, repairs and customer service. Thank you guys so much for treating me like you would one of your family members and the excellent quality of workmanship!Forever your loyal customer,Tammy Holloman
They charge waaaaay to much, try to spend every hour they can are your vehicle. go to ALL TUNE AND LUBE 103rd st
Fast and friendly . Stayed late to call me on an update. Will recommend to friends and family
Fantastic service, great guys all around and always willing go the extra mile to make sure you’re all set. Can’t reccomend enough.