COVID-19 Safety followed. Exceptional customer service. Clean & Relaxing atmosphere. Quality products. Professional, polite, personable, knowledgeable, staff. Not the salon to go to if youre in a hurry as they take the time & extra effort to insure your experience is an enjoyable one. Various packages to choose from offering services for almost all your beauty needs.
My friend and I went to BB to have our brows micro-bladed. She did an AMAZING job! I could not be happier. She took her time, made sure everything was perfect, and gave detailed instructions on after care. I just had my touch up done and they look so good!I have also had a wonderful pedi done here and would recommend services 100%.
BB does an excellent job. My micro bladed eyebrows look so good that I have had a friend fly in from out of State to do the same! My Mother also followed suit!
Always Great service and friendly environment. Philly is always my tech. I highly recommend her for any services needed. Shes friendly and does amazing work. My nails always come so beautiful and my pedicures always feel so good. Be sure to go see Philly she is the best.
I was in the area and saw this place so i decided to to give it a try.First time I walk in to this salon to get a pedicure and dip Powder nails. They managed to accommodate my request services in less than a 15 minutes waiting time. mature Lady who did my pedicure don’t speak English, she did really well, pedicure ended up been a bit pricey after picking one of their deluxe pedis plus gel polish.Dip powder nails were done by a mature gentleman (wish I had wrote down his name) he did an Amazing and outstanding job. My nails looks incredible and so natural, i don’t live in the area and i would love to go back for my dip nails place again. I Just need to learn his name so i can make an appointment with him, I will recommend him in a heartbeat. I recommend this place 100%I will be back and try other services next time no matter the driving distance.
I have been a customer a little over a year now! I wont go anywhere else!! Its amazing how well they know their customers! The prices are great because their quality of work is fantastic!
I walked in and stood at the door for awhile while everyone (including workers) just stared at me. Finally someone greets me. I wanted acrylic nails but the nail tech felt like my nails were long enough already so didn’t give me acrylic. They weren’t cleaned up very well either. Usually an okay experience but not so great this day.
I took my husband to get a deep facial for an Anniversary present! What an awesome job! Thank you! And so friendly!
My Mother (age 75) and I (age 45) both love this salon. We started coming here when I started working in this area again. We were able to make appointments which were taken on time when we arrived. The quality of service for pedicures is unbeatable to any place I’ve been throughout Duval, Clay and St Johns county.We truly appreciate all of the time taken with us both. My mother is diabetic and the technician took the utmost care and concern with her which was very appreciated. I have suffered from ingrown toenails for years, but after going to this salon not anymore - the man technician who did my pedicure cut my toenails in a way that my feet are no longer cause pain after a few weeks not even a few months of going between pedicures (before this I had contemplated surgery). I truly appreciate the time, safety precautions, quality service and kindness this staff shows to all of its customers. We will be lifelong customers as long as this salon stays in business. Please support this locally owned quality business for your nail salon needs. You will be extremely satisfied. Please take the time to make an appointment when you go here.
Binh tweety and Philly have been my go to for lashes and pedicures and nailed for 5 years!!! I am still coming for these services. They do an amazing job and I always recommend them to my friends.It’s funny seeing new random people come in and complain and complain. Their quality matches the prices that they put out for them. I have never been disappointed. I have moved 45 mins away and I still go bi weekly to get my services.
Great I was getting turned down by the places across the street saying they were closed I came here they welcomed me and gave me the best service ever and they do so many other services ..I am extremely happy and will be coming back all the time .best pedicure ever ..
Not happy because she didnt remove my ingrown toenails on my big toes. I dont think her English was very good and I probably should have told the the manager. I kept pointing to my toes she says yes and okay but my toes are still hurting.
Excellent pedicure. Lots of options!
Excellent job on my husband face. Worth it!
I am brand new to Jacksonville and I must say that I am very pleased with the service I received this evening. Tweety is very professional and did an excellent job with bringing my nails vision to life! The rest of the staff were also very helpful and friendly. The positive reviews they have are well deserved. I highly recommend and will be returning for next set.
Love this place!! I get my lashes, mani and pedi here. They always make me feel special. Never rushed through. They take the time to make sure you walk out looking great!UpdateI have now had my eyebrows done. Microblading. Took me a year to get my nerve up. Why did I wait so long!! I love them!!
Very friendly staff and clean work spaces. Tweety by far did an Outstanding job! My nails are done to perfection and she made sure every step was correct to asking me to the shape of my nail and to what length. I did get the dip powder with a tip because nail biting is my bad habit. I will be seeing her in the future for my next fill in for sure!! Keep it 100 ladies!
Ive been going there for about a year and I love it
They do a great job on hands and feet.
Never answer the phone
I will not go anywhere else! This place is awesome! Love the people as well. Been going to them for years
They are very neat and they don’t rush like most nail salons overall very good
I am a new client. Originally, I was a little sceptical due to the area.But, it is in a nice revamped bank building.Clean. Friendly staff. They need a few more staff for the later afternoon influx. Waited 24 minutes in between services. However, it is Covid19 related.Warning: They take their time. So budget your time accordingly. Very thorough.I got a full-set, gel dipped acrylic and luxury gel pedi. $100.00.
After reading numerous great reviews I made an appointment, initially went for a full set and a pedi. After Justin put on the tips I knew we were heading in downward spiral. My tips were sloping up, I pointed it out and said you need to fix this. I cancelled the pedi and told him to just leave my finger nails as is. I didn’t have the energy to make a stink I told him just do a clear top coat and that’s it.I’ll never go back. I went home and filed out the lumps bumps and ragged edges.
The one that helped me was a lil rough on the toes
Great service! 😍
No wait great service.....and an interpreter.
Wonderful peaceful setting very friendly and they theyre stuff!! Definitely going back
I absolutely love my nail tech Veronica . She provides excellent service. I was referred to Veronica by my daughter. My first time meeting her, she welcomed me with open arms. I love her patience and her ability to maintain, treat and create such elegant nail care service. The shop itself is such a friendly and relaxing atmosphere. Book with Veronica and you will not be disappointed.
*Trust this Honest Review*10 ⭐️’s!!Even tho its located in a Old Bank Building ...This newly renovated Nail Salon has a Warm, Relaxing and inviting atmosphere that makes it feel like your in a Spa Lounge.It doesnt at all feel like a typical Nail Salon.It was my 1st scheduled appointment, last week on Wednesday with Heidi at this Nail Salon/Spa.Heidi is very Creative, Artistic and accommodating!Heidi did a Fabulous job with the Filing and Shaping of my Nails and she was gentle but firm with the Filing of my Gel Nails, which I very much appreciate, since I have tender nail beds and cuticles.My Nails are smoothly and uniformly shaped with no clumps of Acrylic and it make my fingers look elongated and my hands look very feminine!!I really wanted to get the Rose Gold Chrome Mirrored Nails but after many attempts to get the Mirrored Chrome Rose Gold product to take.I just told Heidi, that I trusted her and to just Bling Out my Nails with a Rose Gold theme.Im am so impressed with what Heidis CreativityI purposely waited a week to write my review, to see how my Gel Nails would withstand after a few days and how many compliments that I received from others. I have received a Tremendous amount of Compliments from others in the last week!The Best Nail Spa Salon in Jacksonville that Ive found.I said to Heidi, I hope that when I return again, that she will have Mastered the Technique of Rose Gold Chrome Nails because I am obsessed with Rose Gold Chrome Nails.😍I dropped off my daughter today for Heidi to do her Nails.
This has to be one of the BEST nail and skin spas in Jacksonville Florida!!! Every service that is offered is top notch. All of the technicians are superb and work together to ensure your visit is comfortable, and the atmosphere is one of the most relaxing I’ve ever encountered. Make sure that you Inquire about the collagen wraps for your hands and feet they are the best.
Very good service and good atmosphere for getting your manicure and pedicure not to mention that they do eyebrows as well. Clean,Friendly,Enjoyable,Affordable. Just a wonderful overall experience.
My first experience getting my nails done, Heidi was the best! She told me the difference between the polishes and dips and acrylic. She was so friendly and so easy and fun to talk to! Will definitely be back!! 💗 thank you so much for squeezing me in!
First time going. When I run my three miles three days out of the week I run past the nail shop. Ive never seen up until today. I went in and I had my nails done and my feet done. And I have say I was impressed. the staff is pleasingly nice, very patient. I will visit again. So ladies and gents, if you looking for a nice nail salon to go to and Spa. those are your girls. until we talk again. happy grooming
Heidi always does such an amazing job! She is very creative and detailed and takes her time on her work. She holds conversations and makes it a friendly environment with the rest of the team. I always feel welcomed and leave with the best service I have ever received from any store. I definitely recommend Heidi to anyone!
This was the best nail salon Ive ever been to. The mood was relaxing and the employees were knowledgeable and professional. It is small so there are not a lot of customers at one time. So the staff can concentrate on you. Highly recommend.
I have been going to Eclat Nail & Spa for about a year and Ive had nothing but pleasant experiences. Everyone seem to be professionals and they all do excellent work. I have no complaints. Eclat is a very nice upscale nail & spa. Very relaxing!
I will call them to make sure I get another appointment before I leave for my trip 😊👍😁. People are very nice. Love meeting new people.
I tell you this shop is great I dont miss an appointment the work is outstanding. I love the fact that when they are going on vacation or the shop will be close they let you know ahead of time. I love that I DONT GO anywhere else until they return the work is just that great. The staff is amazing in the artistic work willing to satisfy the customer at all means, its not about getting you in and out its about the customer will return. I cant praise this shop enough come check it out. Now some may say that they are slow in getting people done so it you looking for that then its best that you get looking because here these ladies and gentlemen are going to make sure that their work speak volume.
This is the best nail spa in Jacksonville!!!! Not only are they professional and courteous the service is the best... My nails and lashes always look good and I’m completely satisfied!!! I highly recommend there services .
They fit me in last minute which was nice since I was on vacation. My gel manicure lasted about 10 days before the corners started peeling. Pedicure was fine. Tech was friendly but not as skilled as I would have expected based on other reviews.
I love this place! Its clean and the atmosphere is calming. Heidi is the best!! I have been going to her for years and I will follow her whereEVER she goes and I have..lol..I never have to pick out my colors or designs, I walk in and she knows my mood and she hooks me up! Heidi your the best in town!!
New to JAX and came upon this Gem! If you need your nails and toes done for a good price, this is it. And the quality is nice. They also offer other services as well.
I went for the first time today and had Heidi as my tech. She was so nice and friendly and GOOD at her job! Very clean and relaxing environment. I will be going back to her from now on!! ❤️
I’ve been a customer for almost 4 years now! I always receive excellent customer service and have never left unsatisfied! I love all them because they really treat you like more then just their customer and will give you what’s best for you and your nail care!
Tweety is the BEST nail tech EVER! Shes ALWAYS very professional and patient when choosing YOUR ideal style! When I broke a nail after getting my nails done, she was quick to repair my nail at her expense! I am OVERLY satisfied and will CONTINUE to come for ALL of my nail needs!
I absolutely love this place. Technicians are super friendly and always make you feel welcome. I’ve been getting my nails done with them for a couple of months now and the experience has always been the same: fabulous!!!
This shop is amazing. Pedicures, manicures & waxing. They do it all. Heidi takes great care of my nails and feet and Im happy with my results always.
I love coming to this salon. It’s so clean and Heidi never disappoints- best nail tech to ever touch my nails hands down 🙌🏽
I always have a wonderful time coming here! The ladies are so nice and they do an awesome job! I always go to V she always leaves me speachless when ever I leave the salon
Heidi is so talented... I always leave completely satisfied with how amazing my nails turned out to be and the guy that does the pedicures truly did an excellent job!!!
I should have taken before and after pics to show my full appreciation. Previous nail job by a different salon looked hideous. BB saved my life😉these girls are professional, friendly and oh so talented. They can do anything! I left feeling like a princess👑with beautiful nails💅 theyve got a new customer for life!
Definitely won’t be back. Got my nails done here on Saturday and today is Wednesday and two are cracked across the top. Sent Veronica a message to get a repair and she said she is booked and would not be free to fix them until Wednesday. Fun fact, today is Wednesday. In my opinion if your work is cracking after three days you should move your schedule around and be more excited to repair it, but i guess not. So, I’m supposed to walk around with two cracked nails for a week. By the time she can fix them it will be time for a fill, and it definitely won’t be at eclat.Follow up:After I posted the review Veronica sent me a message about “communication”. I’ll share screenshots below. Go to this salon AT YOUR OWN RISKFOLLOW UP ON MY FOLLOW:Since I’ve posted my review Veronica has reached out to me to call me out of my name and attempt to bully me. I am so surprised a place of business would allow an employee to behave this way. There is never a justification for this type of bad behavior. I would not send my worst enemy to eclat to sit in Veronica’s chair. I will not say bad things about the rest of the techs in the shop, because I have only experienced one. I must say the experience has been terrible. DO NOT SIT IN VERONICA’S CHAIR. She is a terrible person. If I could give Veronica zero stars I would.
After many bad experiences at other salons was very happy to find this place. My nails stay put no matter how hard I am on them and haven’t lifted or bubbled 3 weeks out. The only problem I have is the that they still look so good I keep forgetting to get a fill.
Heidi and V are the best! They’re very enthusiastic and provide excellent services! Definitely will be returning.
Visiting Jax and came across Eclat.. Heidi is amazing!! Absolutely loved the way she did my nails, and one of the kindest people I’ve met❤️
I will be going back
I love my nail tech Veronica, she always takes her time and never rushes on my nails. If you want quality work come see Veronica at this salon.
Had Heidi do my nails about a week ago. Shes awesome! And very talented! Bihn is very attentive and concerned if clients are happy or not. I have an appointment with Heidi again on Monday and cant wait. Best part is they speak a d understand English and are up to date on all the latest nail trends! Thanks Eclat I really enjoyed my pampering a d think I have found my forever Nail home!Edit: just got my nails freshened up by Heidi again n she tried a new technique! Im in love! Trying to post pix. Mine r white with glitter n nude/white ombre
I always enjoy going here to get my nails done by V. Today tho I also decided to treat myself to getting some lashes. Took about an hour and a half they turned out beautiful! Thanks Binh!!!
The first couple of times I went it was good, got offered wine and they were nice. But I tried to get a fill in and was calling the whole week and went there but they kept turning me down. Definitely not my nail home anymore.
Considering the 4.6 review rating, I figured Id give this place a try. My first experience here was great. I had no issues with my techs. My dipping powder lasted exactly 2 weeks and I returned last week for a new set and pedicure. I thought i would get the same nail tech but she was busy, so Veronica took care of me. While, she was doing my nails i stressed my concerns on the chipping of the dipping powder. Instead of considering my wishes, she informed me she was the best, so I let her do her job. I was happy before I left the salon, and gave a tip, later that evening my nails started chipping and one completely broke off. I contacted bihn, whom I believe is the owner. She told me to come and get them repaired free of charge. Veronica repaired them for me, this time with the wrong color and when I told her the colors didnt match she told me they were the same and it looked darker because they were freshly done. I knew that wasnt true so I just got up left unhappy and decided to never return. I even considered asking for my tip back, but that would have been a little absurd. Anyhow, if you do decide to get serviced here make sure to get a tech whose passionate about their job. I just had my two experiences and after the second time i wont be returning nor referring this place to anyone. It was a waste of my money and my time.
Go see Heidi, shes the best! Heidi is a good listener and pays great attention to detail!
The nail tech was very nice and I enjoyed her but this was honestly the worst full set Ive ever had. I got almond shaped and within five days 2 of my nails had broken as if they were lee press ons. Didnt even hurt just snapped like pretzels. They had good customer service in that they fixed them free of charge but here it is week two and one of the other nails has split at the base and this hurts like hell. There was a weird shape about my nails when i first got them done like the nail bed was flat and then the acrylic thickened towards the end of the nail. I think my tech may just have been inexperience. Either way $50 wasted.
OMG if you’re looking for a calm, soothing atmosphere and super clean shop look no further. The owner and her entire staff are very knowledgeable in their field not only for nails but a variety of other beauty treatments. They offer helpful suggestions when you haven’t made up your mind so that you can make an informed decision. If you already know what you want they are extremely accommodating and offer top of the line products. My technician Tweety is so kind and patient and has an extraordinary attention to detail. I thought I was getting the celebrity treatment while I was there. My nails are perfect and they have my business for life. Do yourself a favor and check them out. The owner texts so you can book that way as well. E’clat forever!!!!!!
Always a great experience! Tweety does a phenomenal job every time I visit! I love her ❤️. She is the sweetest and takes her time. Very professional and passionate about her work! Been going here for over a year now and not looking to go anywhere else! I have found my 💅🏾 home ! Also Kuddos to Binh and all the ladies there! All the ladies are friendly and do fabulous work!!
Ask for BB shes the best. Great service relaxing atmosphere
They are great, no injuries and no bubbles in the polish! Very comfortable visit! They shaped my nails perfectly, will definitely go back!
Ive tried this location three times. I dont like giving bad reviews but I was really unhappy with my experience. I dislike this place because despite having different services they do not ask which one you would like. They do not communicate with you on what you want. My mother and I go for pedicures together and usually she gets her nails done. The establishment is clean but cramped. Despite service they do a decent job on your nails but not great.
Best nail appointment ever. Not one bad thing to say.
New to Jax, from Houston and tried several nail techs..I tried Eclat out and initially was pleased with their service! Heidi did great on my nails! HOWEVER I discussed pricing the day before and made it clear exactly what I wanted. It could of been a misunderstanding, and I am a very fair, but to be told my full set would be 45 with and extra 10 depending on length... and to only get to the register and I was up charged to death!.. The total came out to 80 bucks (this was for just my nails not including Pedi and brows)!! This truly disappointed me because I was prepared to leave a great tip and review. No need for a response... my only advise is to make sure that you are absolutely clear on what you want or you will be UPcharged for things you have no idea about. Welp another not so great nail experience here in JAX.. :(
I had my eyelashes done and they did a good job
Had an appointment with Victoria for the first time and went there and they said her son was sick. Okay i know things happen but a courtesy text or something would have been nice! Somebody else ended up doing my nails and they came out fine. May go back. Update: Victoria ended up sending me a message explaining her situation and I’m totally fine with that. Things happen. Will return
I love this place. So many unique techs. Heidi, is awesome, i been her client for 8 years and i followed her to E’clat after she took a break when she had her daughter. She has great service, and is very detailed with her work. The service is always satisfying! I will definitely recommend anyone to E’clat. Relaxing environment, Kind employees, and Great spirit. I am glad I followed Heidi! Thank you E’clat for your great services!!
Came in for eyebrows, no one greeted me, girl carelessly got wax in my hair without mentioning anything or apologizing. price was $10 instead of standard $8 and i still tipped.
I visited this establishment when I went to visit my brother and may I say I was truly satisfied with the place the service was great and the place was very clean I was blessed by Heidi thanks again for taking the time to meet my every needs and doing a great job on my nails and feet!!!
Good atmosphere and great people ! If you want somewhere you can relax and know they will take their time then come here .
If I could give no star would had done so. STAY AWAY HORRIBLE SERVICE!! Nasty attitude treat you really bad. Not worth spending your hard working money here do yourself a favor and go elsewhere.
They have great service and are very friendly. Heidi is great and did an awesome job!
Very Satisfied with the Services I received every time I come here
I take away the 5 stars because my visit wasn’t the best. Yes it’s a friendly environment but I was very upset that the prices went up and my nails were not the best. I asked for coffin and it was not coffin Shape at all and it’s sad because when I use to go they had a nail tech there who always shaped my nails perfectly. I won’t be returning 😢
Im always so very pleased when Hidie do my nails... She nails it every time
I love my nail technicians 💜💜💜
Absolute wonderful service wonderful people the girls chat too much but what can you say
I literally just let the nail salon and Im 100% dissatisfied with the customer service and quality of my pedicure. This was my 2nd visit and the first time I went Heidi did a great job BUT she was not there today. The guy that did them was on his phone the whole time texting and watching something and skipped a few steps. I walked in at 11:49am and left at 12:10pm. The gel polish I got is unevenly and on my cuticles. Im not a confrontational person so I paid (35$) and left but I definitely wanted to warn others! If Heidi isnt there dont go! BEWARE
They do great work but if you arent a regular they will cancel on you to take a walk in regular
I had a wonderful experience for a first timer here today, everyone was so friendly...i will contune to come to Veronica she did an amazing job on my nails...just make sure you book an appointment they get busy but are very accommodating...I’d give more stars if i could lol
Omg!!!! I’m so in love with the way Leon did my pedi. Im so happy that Binh has him on her team. I have been coming here for four years, and I love the shop nothing but the best in the Jacksonville area. Thank you Binh and Leon for such a wonderful job every time I come in the shop. It’s like home away from home.
Love this place..have been going for a few years.. wouldnt go anywhere else..my nails and lashes always look great😊😊
I love this place!!! Very courteous and professional...Tweety is the Bomb!!!
I Love Coming To The Shop These Ladies are Sweethearts 😀
Wish I could give zero stars. Guy there does a horrible job . You get told $35 for gel full set when you sit down but get charged $40 when you check out. Very dishonest business!
If i could give this place a 0 I would. I needed 1 nail repaired it was 6:40 they close at 7 pm and she told me NO! She wouldn’t service me what kind of business turns down potential clients and money!
10 Stars! Eclat offers many services from tattoos to facials to nails. Full service with wonderful employees.
My favorite place. My nail tech is Tweety, she makes sure all my nails are on point. Binh is the owner and she does amazing designs. Make sure you make an appt! They accept walk-ins however, they stay busy.
Great place!! Super talented and up to date with nail trends and styles!! Highly recommended!!
Heidi is the best go see her!!!
Went on a Friday to get a fill and a pedi. The girl who did my pedi acted like she didn’t kno what she was doing, it took her 2hours to do my pedi. My pedicure came out ok even tho my polish was chipping after 3days. I asked for a bottle water she gave me a small tiny like mouthwash cup of tap water. V did a great job on my nails! But she had a snotty like attitude she was gossiping in between doing my nails. Talking about how this person stank and that person stank, inappropriate conversation in front of customers period. The owner did my lashes they came out beautiful I love them. This shop does good work but they need a lesson on customer service, timely manner I made it there at exactly 2:20pm leave till 6pm. And from the prices she charging the least she could do is offer bottled waters