Au
Auctions By B. Langstons
6126 Atlantic Blvd, Jacksonville, FL 32211, United States
Comments
St
Review №1

I wanted to sell furniture from my home - however I could not do a garage sale! I called Langston’s and they made an appointment to come and see what I had to sell. They calculated what they would pay and we set a date for pickup. I was happy with pricing, promptness and courtesy. All in all they provided a great service and even agreed to switch out something that I had forgotten to keep from being packed into the pods! Thank you Anthony and Barbara for making my move that much better!

Vi
Review №2

They helped me find out information about a piece I owned but knew nothing about. I had searched online and within a minute they told me everything about my piece. They responded right away and were very knowledgeable. I highly recommend.

Da
Review №3

Worst auction house ever! I will never purchase an item from this place again! If I could give them zero stars, I would.I purchase a several items at an auction in December, 2020 and the items were shipped for a reasonable $8 fee. In January, 2021, I purchased one $70 item at another auction that was similar in size to the previous three items and I had to pay $49.68 for the shipping! I called them three times and they said they would look into it. Finally received a response after the third call and they said, that is the cost of the shipping.I will never purchase another item from B. Langston and anyone reading this shouldnt either. Poor customer service, very unprofessional, didnt get back to me until after my third call. Stay away!

Tr
Review №4

I spoke to the owner and made an appointment for 1:30 on Tuesday. I arrived on time and proceeded to find all of the doors locked. I rang the doorbell twice and someone finally appeared and I explained that I was there for my 1:30 appointment with Mrs. Langston and she looked so puzzled I asked if I was at the address I had been given and she said yes and then said well she is not here I will be back and shut the door. After awhile a young man came and he said the same, that the lady I had made the appointment with was not there and they did not know about the appointment but that he would look at our items. He was kind enough to help my husband and I carry everything up the many stairs. He stated when I asked that he was the son-in-law of the lady I was supposed to see, who had apparently forgotten the appointment.When we were upstairs he looked at everything with obvious disinterest and disdain, and then asked how much we wanted for everything. I said that I thought I was there for an appraisal that I was prepared to pay for, as I had discussed with the owner, and he stated that we nothing worth writing up an appraisal for. I said well can you at least tell me about some of the items and he agreed. I asked about a clock of my late mothers and he condescendingly said oh you mean the one made in Japan that has genuine spelled wrong on it? And the water pitcher he didnt even look at and it had a marking of 1896 on the bottom of it but he couldnt be bothered. And a vase with a marking on the bottom I asked him about and he said oh that is just from a South American flea market. Some Native American items, that I knew were not genuine, but just wanted and idea about them, he said Oh those are just gift shop junk. And then he continued to speak disparagingly of all of the rest of our items. I understand they may not have been the type of items that his store sells, or items that he thought were of no value, but they had value to us, and I feel that he could have stated his opinions more graciously and with less arrogance and less offensively. He then offered 45.00 for my grandfathers 48 Star flag, some old coins and a silver necklace. We felt it was too low an offer but after coming all the way from St. Johns County for an appointment that we thought we had but didnt, and using a lot of fuel that we as senior citizen disabled veterans could not afford, accepted the insultingly low offer just to reimburse us slightly for our time and fuel involved for this extremely disappointing appointment. We would advise everyone not to do business with this company due to their extremely arrogant, unprofessional and unwelcoming practices.

Ma
Review №5

I had a mid-century dresser that I needed to value and Barbara gave me a quick and honest assessment. Thanks B Langstons!

Jo
Review №6

Nice communication.. They made me feel at ease with my purchase. I will definitely do business with these guys again.

Jo
Review №7

They must pay folks to give good reviews bc these folks are known throughout the industry as crooks. Just wish I had realized that before choosing to deal with them.

Ji
Review №8

I signed a contract to have everything sold off and After a handful of leaving messages for a return call no calls were returned. My state sale never happened and I was stood up with no communication.

St
Review №9

You wont be disappointed if you chose Langstons for your estate sale! I highly recommend Barbara & her team. They staged everything beautifully, advertised in all the right places, had a huge turnout & sold 95%. Her knowledge & resources about so many items was amazing; along with her honesty, compassion and understanding for our family through the whole process. It was a pleasure working with them!

ma
Review №10

Best antique shop in Jacksonville! Amazing service, I felt right at home. Great auctions, amazing sales, neat shop! Will not go anywhere else for antiques! Great people! I bought a couch this week from the store at the amazing sale that they had. The only problem is that I have a Ford Focus and wasnt able to fit in in my car. They kindly provided me with a card to a moving company that wasnt to expensive. They came and picked it up and brought it right to my door. The best part of it all is that Chuck took care of it all I didnt even have to worry about it.

ky
Review №11

Amazing service, very professional, hardworking and fair.Definitely would utilize them again for future estate sales.

De
Review №12

Everyone With Langstons is the best, and you find all kind of treasures, I will be so excited to get back into seeing eveyone, They have always for years made our family feel like thiers, just love and miss the wonderful sales..

Jo
Review №13

I used their services to sell my house. They also sold everything I didnt want to move, via estate sale, which was nice because that was less that I had to deal with. Their advice regarding improvements to make to the house, asking price, etc. was right on the money, and the house was sold quickly during the pandemic.

Cy
Review №14

Bought a one-of-a-kind bed on Thursday at one of their liquidation sales. I bought several other things as well, carried out what I could, began marking my pick up items and was told Was told not to worry marking the rest, they would do it so i could move my car out of the way. I handsomely tipped the man! I was told I had until Saturday to pick the bed up. I hired movers to specially move the bed on Saturday. The bed was resold, I discovered after wasting an hour of the movers time sitting around.The owners did not even get on the phone to explain the error until I demanded to speak to one of the people in charge. Originally, they told my HIRED MOVER to tell me I that I had some vague store credit because they had sold the bed again so tough luck for me. I spent over $400 and this is the kind of customer service a San Marco company thinks is acceptable?Anthony with B Langston finally gave me his number, said he was sorry and that he would - again VAGUELY - make it up to me. If you buy something, take a picture and make your own sold tag. BEWARE!

Mi
Review №15

DON’T DO IT!!!!!!I called this company to conduct my estate sale. They promised to come look at the property on Thursday August 29th at 2:300pm. At 3:00pm when no one showed up I call the office. I then received a call from someone saying I tried to call, I can come now. What I do understand is why would you call the appointment was already set, just show up. They couldn’t tell me the number they’re calling. They then tried to set another appointment. I said I’ll have to call you back. The next morning ( August 30th) I called and got no answer. So I sent a text., will 12:30 work for you. I received no conformation but at 12:30 I received a call that I answered. Hey we are here where are you. I expressed that I never received a text as to whether this time works for you so no I’m not there. They reply what time will work for you. I said 4:30pm as you would have it no one showed. I called the number I sent a text to. Now we all know how phones work. Missed call six to eight rings sent to voicemail three rings do want to answer straight to voicemail and in that order is what I received. I call main office explain what happened. Owner text back not call but text, they don’t want to do business with me said I’m a “PAIN IN THE ASS!!!!” Really professional group.

Me
Review №16

What a nice shop this place is. They had all kinds of furniture and pictures and just a little bit of everything books and dolls antiques wicker furniture Etc... soon as I walked in I was greeted by the nicest lady shes very helpful and very knowledgeable about all the things inside well be were turning real soon

He
Review №17

Very happy with how my estate sale went. Super smooth, very professional and sold way more than I could have possibly done on my own. Thanks again!

Ca
Review №18

I called requesting an appraisal for an old piece of furniture. Very friendly and professional on the phone. Ive sent pictures and will update when I hear back!Received a quote within the hour! Wow!

Kr
Review №19

I cant thank Langstons enough for their help with my estate sale. Id originally thought Id be able to handle doing an estate sale by myself, but quickly realized there was going to be a LOT more work involved than Id planned on!Barbara and her team were with me each step of the way and I couldnt have done it without them! Big thanks, and I highly recommend them to anyone else needing estate sale services in Jacksonville, FL.

Ly
Review №20

Can’t get enough of them! They have become like my 2nd family. When I walk into the sale they know me by first name, they do anything to help me, and the prices are out of this world good!

Tr
Review №21

Smooth and friendly atmosphere. Moved furniture efficiently and mannerisms were professional. So glad I did business with B Langstons Estate Sales.

Sh
Review №22

Four of the excellent reviews posted in the last week were submitted by the immediate family members of the B Langston Con Artists. Barbara Langston, Anthony Grogan, their son Jon and daughter proved they were willing to take advantage of me for a couple bucks. She told me she can do whatever she wants b/c Angela Corey is her big sister. Take care to avoid doing business with these folks. Wish i could assign a negative star

Br
Review №23

This is a disreputable business. The conduct of their estate sales is unprofessional, their recordkeeping is a shambles, and they do not pay the property owners within the time allotted by the contract. They do not return calls or correspondence. Please save your family the frustration and sadness, and work with someone else.

Ia
Review №24

Very helpful and understanding. Im thankful to Barb and her team for helping with my estate sale. I couldnt have done it without her.

Ga
Review №25

The most horrible experience EVER. I contracted Langston to sell valuable possessions I had to leave behind when I moved to another country. I was lead to believe they would come into my home and set everything up for an in home estate sale. Instead, they backed up a truck and hauled the important things off. I have no evidence that anything was or has been sold. Then they left behind a trail of garbage on my driveway and beside my house. I lost my realtor because of the mess and my neighbors are frustrated. The city has posted an ordinance violation and the HOA has sent me notices. It has been almost 2 weeks since they left this trail of garbage behind. They have acted incredulous to the situation and have done nothing. This company evidently has a history of such behavior so I strongly suggest you do your homework before ever considering this company. What you see may not be what you get

Br
Review №26

Terrible experience. Owners were quite deceitful. Since my traumatic encounter with these folks, I did some asking around and apparently they have quite the collective criminal history. Pretty sure majority of these positive reviews are friends or purchased reviews.

Ma
Review №27

RUN! RUN! RUN from these people!! My sister and I hired them and disappointment is an understatement. Unprofessional on so many levels, rude, not educated in appraisals or the difference in an items worth and what market value is. Customer NO SERVICE! losing a loved one is difficult enough with out having to deal with a bunch of clowns. PLEASE do your research and check these people out thoroughly ( we wish we would have). They left a mess at my mothers home and did not respond to our numerous phone calls requesting our money. We have since learned they have several law suits against them for fraud & larceny. They have even been on probation and not allowed to attend their own sales! They continually change their name ( similar but different names) SHAME SHAME SHAME! I did notice they had three 5 star reviews last week, how FUNNY! Friends of theirs I am sure....

Ri
Review №28

These are some of the most amazing people I have had the pleasure of working with. They are respectful and extremely helpful making the process swift and easy. I look forward to working with again in the future.

Tr
Review №29

A great company to work with. Barb and her staff were incredibly helpful and a pleasure to deal with for my estate sale.

jv
Review №30

I have known the family for over 10 years. I came to Jax. A single dad with a little boy. Barbara and Anthony and their kids have become my family. Anthony with is wisdom and guidance Barbara with her lessons in understanding have made me a better man and father. I have seen alot of bad reviews DONT believe them. These are liars and I believe may even be competition. When youre the best everyone else tries to compete so they resort to bad reviews.I attend estate sales. They have the best prices, they are friendly and will strive to work with you. How many times have you seen Anthony carry out a dresser or a box for someone.....no other companies do that. Attending their sales is fun it just seems like everyone knows everyone. Estate sale companies are popping up each and every week. I have been to them. I have met some pretty rude companies and their employees. Prices so high that on the last day half the stuff is still sitting there. This is the opposite of Langstons. Prices so low you cant say no...and an empty house at the end. Today is Auction day at Langstons free yummy lunch drinks snacks and auction excitement.People really have no idea how much work they do. The families they have held sales for that I personally spoke with speak highly of them. People leave these reviews anonymous so they say whatever they want...they hide. Not me....I am Scott youve seen me Im Lances dad...I have red hair. I wrote this review after seeing the lies written by vengeful jealous people.

Li
Review №31

Excellent group of people. Very courteous and attentive. Attention to detail is exceptional. Highly recommended.

Gl
Review №32

Run away from B Langstons as fast as you can! They didnt even let me know when my estate sale was going to be done. Two months later I finally got a check from them that bounced for insufficient funds, then I had to insist on a cashiers check as payment. Terrible pricing on items and you only get an invoice with a total, not itemized listing so you really dont know what they have done. Check the Better Business Bureau rating for them.

Hi
Review №33

Decided to take a trip to the auction very nice atmosphere the people were amazing everything I looked for was actually there a one stop shop Im a satisfied Customer i recommend the business to new comers along the way

Mr
Review №34

B-Langstons has been a refreshing experience for me over the past few years. In a busy industry of wannabes B-Langstons is the real thing. A fine group of knowledgeable professionals with integrity.

Ni
Review №35

The most unethical estate sale company in Florida. They are the modern day Bonnie and Clyde! Thieves!

L
Review №36

Extremely rude and unprofessional people. They are up to no good, do not trust them!

St
Review №37

They took care of everything! Staff was courteous and compassionate during the entire process.

Fr
Review №38

Scheduled an Estate sale for a deceased friend on June 24th and 25th. They were VERY quick in responding and making promises. We were told we had much desirable furniture, jewelry, collectables, etc. which were unique and probably wouldnt sell at the estate sale but would at an auction. The crew was there when they promised, conducted the sale with professionalism and totally cleaned out the house as promised. We took pictures of the items with the prices he was asking. One of his workers even separated a whole pile of WWII items that “we will sell at an auction.” He took the jewelry (quite a few pieces) to a dealer that he “knew”. He took many items that he indicated would sell better at his auction as they were collectables for a special group of his known customers. LAST OF THE GOOD NEWS.We tried for 6 months to get our money. We were also promised we would get an accounting of what was sold at the auction and off-site sales. Numerous phone calls, written letters and texts were sent to B. Langston, most of which were ignored. When they did return a call or text it was Ill call you shortly, with a client or we will send your check shortly. After many months of broken promises, the check finally arrived around December 21st. It was a personal check from Anthony for a fraction of what we thought and was indicated that we would get. With no documentation, we have no idea of what was really owed to us as there wasnt anything in the envelope but the check. Anthony told us this was one of the best sales they had ever had. We quickly took the check to the bank to make sure it would not bounce (as has been indicated has happened in the past from other reviews). IT DID BOUNCE. We informed him and again excuses and promises. Another personal check was sent to us and it was returned, marked NSF. After threatening legal action, at the end of January 2018 (7 months after the sale), we received a Cashiers check that went through.If you want accountability, someone who returns phones calls, texts, etc. and your check within a reasonable amount of time....use someone else.How this company stays in business and allowed to do business is beyond me. It can only be because he promises so much and is so convincing.

Mi
Review №39

They did a great job with our estate sale!

Em
Review №40

Highly Recommend I love their sales!

An
Review №41

Best service Ive have ever had! Their service was above and beyond what we expected!

ma
Review №42

Very professional, but high buyers premium compared to other auctions.

ja
Review №43

Great customer service, fair pricing, very responsive. Worked with Langstons in numerous occasions over many years.

Bu
Review №44

Got. A fair price. The auction people were on time and very professional.

La
Review №45

Beware! This company picked up our entire estate a year ago and we did not get one penny. Never even held an auction...Do NOT deal with them!

Mi
Review №46

Great job done with Dads estate!

Ma
Review №47

At worst their dealings are illegal, at best they are unethical, but they are certainly dishonest. Beware of B. Langstons, they are also in real estate, auctions and estate sales.

Pa
Review №48

WARNING! DO NOT USE THIS COMPANY! THEY WILL RIP YOU OFF!!! We never got any money from them. Not only did I lose a love one but I also lost everything from their supposed estate sale. VULTURES!!!!

Da
Review №49

Friendly service and great finds!!

La
Review №50

Why are these people not in jail. They are theives!

Br
Review №51

They have a store open from 8am to 9pm on there web site and when you get there its by aappointment only!!!!

Li
Review №52

Real helpful and caring!

Ch
Review №53

They are the VERY BEST!

St
Review №54

Terrible People, Very rude and unprofessional, Told me she dont have time to do appraisals.

Te
Review №55

RUN!!!!! These people are thieves! They have ripped off so many people I cant believe they are still in business. Check their BBB rating - F!!!!

Ch
Review №56

Excellent service!

Je
Review №57

They cheated me.

Pe
Review №58

Love, Love, Love!

Jo
Review №59

Criminals

Information
59 Comments
2 Rating
  • Address:6126 Atlantic Blvd, Jacksonville, FL 32211, United States
  • Site:https://blangston.com/
  • Phone:+1 904-642-1003
Categories
  • Auction house
Working hours
  • Monday:8am–8pm
  • Tuesday:8am–8pm
  • Wednesday:8am–8pm
  • Thursday:8am–8pm
  • Friday:8am–8pm
  • Saturday:8am–8pm
  • Sunday:8am–8pm
Highlights
  • Women-led:Yes
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